545 Courses in Nottingham

Learn how to take blood ... train as a Phlebotomist Nationally Recognised Qualification No previous experience or qualifications needed OCN Accredited - Level 3 (advanced) CPD Accredited (The CPD Certification Service) Covers all steps up to live blood draw Practise on artificial arm and fake blood! Basic understanding of English language required OPEN TO ALL APPLICANTS

Practical Sales Skills 1 Day Workshop in Derby

Emotional Intelligence 1 Day Training in Nottingham

Emotional Intelligence 1 Day Training in Derby

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Practical Sales Skills 1 Day Workshop in Nottingham

Customer care, customer service, Moccasin Approach,

We deliver CSCS approved courses from the Base Business Space in Hull every Monday and Friday. Other days available on request! We also have access to a onsite CITB Test Centre! We have been supporting clients gain a CSCS Labourers and Skilled cards for over 10 years!

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.