Overview This one day Accident Investigation course will give participants the necessary information and skills to enable them to carry out a thorough and effective accident investigation. Description This course will provide attendees with the necessary information and skills, to reach the right conclusions, make effective, practical recommendations and thereby make a significant contribution to improving workplace health and safety. Topics covered: Accidents & Accident Causation – If an organisation does not properly control risks, the outcome of an accident often depends on chance. Because the outcome of an accident cannot be accurately predicted, the only way to effectively reduce accidents is by controlling the underlying causes of all the different accident types. Accident Reporting Process – Reporting of Injuries, Diseases & Dangerous Occurrences Regulations 1995 (RIDDOR) The Process – You have 2 top priorities when you are first notified of an accident. The first is to the injured person to ensure that appropriate medical attention is available. The second priority is then to ensure that the area is made safe to ensure no other persons are injured Accident Investigation – Every employer has a Moral, Legal & Economic obligation to protect the health and safety of employees while at work The Cause of Accidents – During an accident investigation you will be looking for the unsafe acts and the unsafe conditions which contributed to the accident. If you carry out the investigation effectively, then you will find the root cause or causes of the accident Facts to be Collated – When you conduct an accident investigation you should be seeking to obtain information on unsafe acts, unsafe conditions, immediate failures and latent failures. To find out these various elements of the accident you need to ask the questions who, where, when, and what, which will give you details of the event Reaching Conclusion – Identifying all the failure modes, satisfy all the answers to what, where, why, who etc., and thus identify all the causes of the accident Review of Session – Creating an action plan to embed learning. Who should attend Managers, leaders, trainers, health and safety officers and anyone involved in health and safety training and/or procedures. Requirements for Attendees None.
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.
Project Stakeholder Relationship Skills: In-House Training This course is designed to provide project managers with the ability to: Analyze the complexities of major stakeholder relationship categories Apply the most appropriate interpersonal relationship skills to the different categories of relationships Align the dynamic needs of the stakeholders with a project's objective throughout the project life cycle What you Will Learn Examine traditional and non-traditional ways to identify and assess stakeholders Explain how competence, character, and trust lead to project success and strong relationships with stakeholders Utilize 'Embodied Leadership' skills to build stakeholder relationships Apply stakeholder engagement best practices to case study and real-life scenarios Getting Started Stakeholders and project success Stakeholder management research Managing stakeholder relationships Identifying Stakeholders Stakeholder categories Stakeholder relationships across the project life cycle Tools and techniques for identifying stakeholders Assessing Stakeholders Assessing stakeholder relationships Recognizing stakeholder attitudes toward the project Analyzing stakeholders Using other types of stakeholder assessments Building Stakeholder Relationships The importance of psychological safety Building trust and getting results The anatomy of trust Navigating Challenging Situations Dynamics of conflict Responding to conflict Managing difficult conversations
What did it mean to be a Russian in the time of the Tsars and Soviets? This one-day event examines the building blocks of Russian identity, asking how people expressed themselves through culture, gender, and sexuality. These topics are some of the ‘intangibles’ of Russian and Soviet history. Hard to conceptualise and tricky to teach, they are nevertheless important components of major A-level and GCSE history specifications. Join the Historical Association and world-leading academics for talks to reboot your knowledge of Orthodox Christianity, gender and sexuality, and visual art. Trial new pedagogies for teaching Russian and Soviet culture and religion. Explore primary sources to immerse your students in the world of Russian and Soviet sex, symbols, demons, and death.
Couples therapy assessment calls Conflict analysation Resolve interpersonal conflicts Introspection tests and history analysis Recognise perceptions,values,core principles Couples therapy exercises and training Guidance, directional tasks and mediation process Dating advice and relationship advice Couples therapy near me Face to face or video Couples therapy is available in three modes phone, zoom or face to face https://relationshipsmdd.com/product/m-d-d-couples-therapy-6-session-package/
Legionella Responsible Person is suitable for any persons wanting to gain an understanding of Legionella and how to prevent or control the risk of exposure to Legionella bacteria.
Legionella Responsible Person Online is suitable for any persons wanting to gain an understanding of Legionella and how to prevent or control the risk of exposure to Legionella bacteria.
The one day National Vocational Beach Lifeguard Proficiency Award will re-qualify the learner with the knowledge and skills required in order to provide professional patrolling and water services, in surf conditions, with rescue skills and advanced fitness requirements. Aspects of the course are physically demanding and will include running, swimming to set times and some lifting. The Award is comprised of a variety of units and all must be successfully passed to attain the qualification. There is a minimum of 20 hours learning required for this course is. As this is not achievable within the one day period it is prior learning and continual professional development will be assessed before being able to sign on to the course. As well as this CPD a certain amount of pre course learning will need to take place before the course commences.
The Qualsafe Level 3 Award in Emergency First Aid at Work (RQF) qualification is designed for individuals who wish to act as an emergency first aider in their workplace. Upon successful completion of this qualification, candidates will be equipped with the essential skills needed to give safe, prompt and effective first aid in emergency situations. As a regulated qualification, employers can book this course for their employees and rest assured that they have fulfilled their legal responsibilities for providing quality first aid training, without having to undertake any lengthy due diligence checks.
We deliver Workplace PAT Testing Courses across most of the UK to assist businesses with Compliance. We also work with Bridges into Work and ReACT in association with Careers Wales and the Welsh Government to offer work based skills which some Candidates could be eligible for Government funding.