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711 Courses in London

All You Need to Know About Complaints Handling and Managing Difficult Clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All You Need to Know About Complaints Handling and Managing Difficult Clients
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Microsoft Word Introduction - In-company (now with live online classes)

By Microsoft Office Training

Course Objectives At the end of this course you will be able to: Identify and work with basic Word 2013 tools and features Edit text in a Word document Modify the appearance of text in a Word document Organise data in tables and lists Insert special characters and graphical objects Control the appearance of pages in a Word document Proof a document Customise the Word environment '1 year email support service Take a look at the consistent excellent feedback from our corporate clients visiting our site ms-officetraining co uk Customer Feedback Good pace, questions encoraged, trainer ensured everyone was kept at same level. Jenny Price - ACER ' With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365; ranging from Beginner, Intermediate, Advanced to the VBA level. Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering public, one to one, tailored and bespoke courses. Our competitive rates start from £550.00 per day of training Tailored training courses: You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs. Getting Started with Word Identify the Components of the Word Interface Create a Word Document Help Editing a Document Navigate and Select Text Modify Text Find and Replace Text Formatting Text and Paragraphs Apply Character Formatting Align Text Using Tabs Display Text as List Items Control Paragraph Layout Apply Borders and Shading Apply Styles Manage Formatting Adding Tables Insert a Table Modify a Table Format a Table Convert Text to a Table Managing Lists Sort a List Renumber a List Customise a List Inserting Graphic Objects Insert Symbols and Special Characters Add Images to a Document Page Setup Apply a Page Border and Color Add a Watermark Add Headers and Footers Control Page Layout Proofing a Document Check Spelling and Grammar Other Proofing Tools Check Accessibility Customising the Word Environment Customise the Word Interface Additional Save Options Who is this course for? Who is this course for? This course is intended for delegates who want to learn the fundamentals skills of working with Microsoft Word Requirements Requirements General knowledge of the Windows OS Certificates Certificates Certificate of completion Digital certificate - Included

Microsoft Word Introduction - In-company (now with live online classes)
Delivered in London or UK Wide or OnlineFlexible Dates
£550

The Emergency treatment of Adrenal Crisis

By Guardian Angels Training

Gain essential knowledge and skills to recognise, manage, and provide prompt emergency treatment for adrenal crisis with our course. Ideal for healthcare professionals.

The Emergency treatment of Adrenal Crisis
Delivered In-Person in InternationallyFlexible Dates
£875

Tissue Viability, Wound Care & Management

4.8(50)

By EF Training & Consultancy Ltd

Tissue viability course Wound care training for healthcare professionals Pressure sore management Wound assessment techniques Evidence-based wound care Chronic wound management Diabetic ulcer treatment Venous leg ulcer care CPD accredited course Nursing revalidation hours Healthcare professional wound care skills Hands-on wound care practice Wound dressings and interventions Pressure sore prevention strategies Simulation wound care scenarios Tissue viability principles Optimal wound healing techniques Wound care certification program Advanced wound care education Enhancing patient outcomes through wound care

Tissue Viability, Wound Care & Management
Delivered In-PersonFlexible Dates
£90

PORTRAIT PHOTOGRAPHY

5.0(2)

By Creative Photography By Dean Photography

Sometimes, the simplest photos are the hardest ones to take. How do you make an impeccable portrait of a loved-one or of a friend on the spot, and with only the help of natural lighting? Basically, how do you manage without a studio and all its controllability, and end up satisfied with an expressive and successful portrait?It is essential to take the environment into consideration when composing a portrait. Managing the background's colours and graphics, choosing the point of view, directing the model - these are all points that will be covered during the course.Light control is an equally important aspect; in particular, analysing a given moment's light and using it wisely are elements that will be explained to help you make a successful portrait.This workshop will teach you:- How to observe the environment so as to guide your aesthetic choices: point of view, directing a model- How to "read" light and place your subject accordingly- How to correctly define parameters in your camera according to your desired result- How to frame and compose an image to highlight the subjectThe workshop includes a theoretical explanation, a main "practical" part, as well as a class debriefing at the end. Pre-requisites for this workshop:

PORTRAIT PHOTOGRAPHY
Delivered In-Person in Birmingham or UK WideFlexible Dates
£150 to £250

Emergency Paediatric First Aid 6 hours (VTQ) Level 3 - EPFA - Group booking up to 12 participants

5.0(27)

By PETM

Embark on a journey to become a workplace hero with our comprehensive one-day Pediatric First Aid course. This dynamic and engaging training program is designed to equip you with the essential skills and knowledge needed to handle emergency situations confidently and effectively.

Emergency Paediatric First Aid 6 hours (VTQ) Level 3 - EPFA - Group booking up to 12 participants
Delivered In-Person in ELY + 1 more or UK WideFlexible Dates
£660

About this Training Course Well engineers who are responsible for technically evaluating and authorizing programs for drilling or working over wells must have the required skills and competencies to safely design wells of varying nature. They also need to be able to confirm that well delivery and intervention programs generate intrinsic well control assurance. Such work programs must establish, verify, monitor and maintain suitable and sufficient barriers for the entire well lifecycle - from spud to abandonment. Well engineers must also be able to select a suitable drilling or workover rig, capable of safely performing the work within its operational envelope. This 3 full-day course aims to further develop and assess the knowledge required to work on and eventually, authorize a well delivery program as deemed fit for purpose. It also addresses elements of well control that must be embedded into well design, well work programming and equipment selection. This course is intended for participants who already have a sound understanding of the principles of the design and/or delivery of wells and with more than 3 years of relevant industry experience. Training Objectives By the end of this course, participants will be able to: Feel confident to design and plan drilling and workover activities while considering geological risks, formation pressures/strengths, and any integrity or well control concerns. Monitor wells operations and ensure that they can and will remain within the accepted design envelope. Assess risks and then apply mitigation or recovery methods in cases where design envelopes are threatened. Participants should be capable of assessing a drilling or workover program and then be able to answer the following key questions: Does the program delivery have a sound design and work plan that allows the well(s) to be drilled or worked over safely? Have we determined the appropriate kick tolerance for each open hole section and is it realistic for all drilling hazards that may be encountered? Have all drilling hazards been suitably assessed, and the associated risk mitigated to a level as low as reasonably practicable? Are there adequate, verifiable barriers in place throughout the operation and does everybody know their role and responsibility? And, as applicable, is the selected rig capable of implementing the work program? Target Audience This course is intended for personnel directly or indirectly involved in the preparation, review or authorization of drilling and workover programs. This includes: Well engineers and drilling supervisors who are responsible for planning and executing drilling and workover operations. Contractor well engineers, rig managers and other senior drilling staff. Senior well engineers and rig superintendents who are responsible for managing the delivery of a project or well. Technical authority holders who are responsible for licensing drilling and workover operations from a regulatory perspective. Assessment: A satisfactory command of critical knowledge and skills is assured by a 1+ hour closed book assessment. This assessment has a mix of multiple-choice questions (MCQs), calculations and answers that must be written up. The exam is taken electronically. Participants are provided with a suitable formula sheet. The pass mark for issuing a certificate is 70% and participants who are not successful will be issued with a certificate of attendance instead. Trainer Your expert course leader has over 45 years of experience in the Oil & Gas industry. During that time, he has worked exclusively in the well engineering domain. After being employed in 1974 by Shell, one of the major oil & gas producing operators, he worked as an apprentice on drilling rigs in the Netherlands. After a year, he was sent for his first international assignment to the Sultanate of Oman where he climbed up the career ladder from Assistant Driller, to Driller, to wellsite Petroleum Engineer and eventually on-site Drilling Supervisor, actively engaged in the drilling of development and exploration wells in almost every corner of this vast desert area. At that time, drilling techniques were fairly basic and safety was just a buzz word, but such a situation propels learning and the fruits of 'doing-the-basics' are still reaped today when standing in front of a class. After some seven years in the Middle East, a series of other international assignments followed in places like the United Kingdom, Indonesia, Turkey, Denmark, China, Malaysia, and Russia. Apart from on-site drilling supervisory jobs on various types of drilling rigs (such as helicopter rigs) and working environments (such as jungle and artic), he was also assigned to research, to projects and to the company's learning centre. In research, he was responsible for promoting directional drilling and surveying and advised on the first horizontal wells being drilled, in projects, he was responsible for a high pressure drilling campaign in Nigeria while in the learning centre, he looked after the development of new engineers joining the company after graduating from university. He was also involved in international well control certification and served as chairman for a period of three years. In the last years of his active career, he worked again in China as a staff development manager, a position he nurtured because he was able to pass on his knowledge to a vast number of new employees once again. After retiring in 2015, he has delivered well engineering related courses in Australia, Indonesia, Brunei, Malaysia, China, South Korea, Thailand, India, Dubai, Qatar, Kuwait, The Netherlands, and the United States. The training he provides includes well control to obtain certification in drilling and well intervention, extended reach drilling, high pressure-high temperature drilling, stuck pipe prevention and a number of other ad-hoc courses. He thoroughly enjoys training and is keen to continue taking classes as an instructor for some time to come. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Advanced Well Engineering
Delivered in Internationally or OnlineFlexible Dates
£2,579 to £2,999

Basic Life Support and Safe Use on AEDs

By Immerse Medical

This 4 hour course outlines a range of knowledge and practical skills in providing basic life support (BLS) and using an automated external defibrillator (AED) safely. Learners will practise assessing and managing a casualty who needs BLS and the safe use of an AED. Our course outlines a range of knowledge and practical skills in providing basic life support (BLS) and using an automated external defibrillator (AED) safely. Learners will practise assessing and managing a casualty who needs BLS and the safe use of an AED. For more information click on the tabs below, or get in touch, we’d be more than happy to answer any queries. At Immerse Training we pride ourselves on offering First Aid and Pre-Hospital Care Training that meets your specific needs. All our courses meet the requirements of the relevant awarding body. On top of that, we are more than happy to create bespoke elements that tailor each programme to suit your first aid or care responsibilities. Qualification Information This qualification and learning outcomes are based on the recommendations of: The Resuscitation Council (UK) Skills for Health Assessment Principles for First Aid Qualifications Course Content Following this course students will: Be able to manage an unresponsive casualty who is breathing normally. Be able to manage an unresponsive casualty who is not breathing normally. Know how to safely use an automated external defibrillator. Be able to safely use an automated external defibrillator. Who should attend? This qualification is for people who have a specific interest or responsibility at work, or in voluntary and community activities, in being able to provide BLS when dealing with an emergency situation which may involve using an AED. Pre-requisites Students must be at least 16 years old on the first day of training. Assessment and Certifications Assessment for this course is continuous. Successful students will receive an Immerse Training Certificate, which is valid for one year. This certificate will be issued by Qualsafe, the awarding body for Immerse Training. Additional Information Completion of the Level 2 Award in Basic Life Support and Safe Use of an Automated External Defibrillator includes 1 credit at Level 2 of the Qualification Credit Framework (QCF). The Level 2 Award in Basic Life Support and Safe Use of an automated External Defibrillator is also recommended as an annual refresher for student who have successfully completed the QA Level 3 Award in First Aid at Work (QCF). Workplace First Aid Courses First Aid courses for employers and employees. Our workplace courses are fully accredited, registered and meet Health and Safety Executive (HSE) guidelines. From 1 day Emergency First Aid at Work (previously appointed person) to 3 day First Aid at Work courses. We specialise in on-site courses at your workplace, tailored to the specific risks associated with your business.  All courses can be delivered at our training centre in Poole, Dorset or we can deliver on-site across Bournemouth, Poole, Dorset, Hampshire and the South of England.

Basic Life Support and Safe Use on AEDs
Delivered In-Person in Poole or UK WideFlexible Dates
£399

Fundamentals of Revit Training

By ATL Autocad Training London

Why Choose Fundamentals of Revit Training? Revit, the pinnacle of Building Information Modelling (BIM) software, is integral for architects, engineers, designers, and contractors. Mastering it is essential for various construction, design, and planning phases. Click here for more info: Website How to Enrol? Our training sessions are tailored exclusively for you, offering personalized 1-on-1 instruction. Choose a convenient hour between 9 a.m. and 7 p.m., Monday to Saturday. For booking, call 02077202581 or pre-book online. I. Introduction to Revit: Understanding Revit and its applications Exploring Revit interface and basic tools Navigating through viewport controls Creating and saving projects II. Project Setup: Creating a new project and utilizing templates Configuring project settings and scales Adding levels, grids, and columns III. Building Elements: Creating and modifying walls, doors, and windows Designing floors, ceilings, roofs, stairs, and railings IV. Views and Documentation: Managing views and sheets Adding schedules, tags, and annotations Generating construction documents V. Advanced Modeling and Components: Working with complex walls, curtain walls, and grids Using visibility and graphics controls and cutaway views VI. Rooms and Details: Adding and numbering rooms Incorporating annotations, dimensions, symbols, and legend views Creating detail callouts and using detail components VII. Families and Customization: Understanding families and their components Using reference planes, parameters, and constraints Building custom families with solid and void geometry VIII. Sheets, Plotting, and Exporting: Organizing sheets and exporting to AutoCAD and JPG formats Note: This course outline is flexible and can be tailored to meet learners' needs and proficiency levels. After completing the Revit Basic to Fundamentals Course, participants will: Understand the foundational concepts and principles of Autodesk Revit. Navigate and utilize the essential tools and features of Revit effectively. Create and modify basic building elements, such as walls, doors, windows, and roofs. Develop 3D building models and understand the concept of BIM (Building Information Modeling). Produce basic construction documentation, including floor plans, elevations, and sections. Implement annotation and dimensioning techniques to enhance documentation clarity. Gain proficiency in organizing and managing views for efficient project visualization. Collaborate on simple design changes and modifications using Revit's collaboration features. Acquire practical skills for applying Revit in real-world architectural and construction projects. Revit Essentials Training: Learn Revit fundamentals for architecture and structural design, supporting efficient building construction with BIM workflows. Delivery Options: In-class at our center Live online sessions Who Should Attend? Ideal for architects, building designers, structural engineers, and general users. Course Highlights: Hands-on and practical training with expert instructors. Detailed training guide for reference and post-course review. E-certificate upon successful completion. Practical skills for real-world application, no exams. Prerequisites: No prior Revit knowledge required. Basic construction principles recommended. CAD experience beneficial but not essential. Version and Support: Based on Latest Revit. Lifetime email support provided. Guarantees: Best value for money and assurance of learning essential concepts and skills. Individualized One-on-One Training: Experience personalized attention and tailored guidance. Flexible Timing: Schedule sessions at your convenience, choosing your preferred time and day. Post-Course Assistance: Access complimentary online support after course completion. Comprehensive Learning Materials: Receive effective learning resources, including PDF notes and handouts. Certification of Completion: Earn a recognition certificate upon successfully finishing the course. Affordable Rates: Enjoy budget-friendly training fees for valuable learning experiences. Software Setup Support: Receive assistance in configuring the software on your device. Referral Benefits: Recommend a friend and receive discounts on upcoming courses. Group Training Discounts: Avail special discounts for group training sessions. Convenient Availability: Attend sessions from Monday to Sunday, with extended operational hours. Customized Training: Get tailored and personalized courses designed to meet your specific requirements. Download Revit

Fundamentals of Revit Training
Delivered in London or OnlineFlexible Dates
£396

Level 2 Award in End of Life Care (RQF)

By Guardian Angels Training

Gain a comprehensive understanding of end-of-life care principles and effective communication strategies with the Level 2 Award in End of Life Care (RQF). Ideal for healthcare professionals, caregivers, and individuals seeking to enhance their skills in providing compassionate care.

Level 2 Award in End of Life Care (RQF)
Delivered In-Person in InternationallyFlexible Dates
£395