2816 Courses in Kirkby-in-Ashfield

Customer Service - Getting it Right - 1 day training course delivered in Nottingham Enables participants to review and explore the true meaning of “excellent customer service”. It focuses on the challenges – and rewards of managing both internal and external customers effectively face to face and over the telephone.

Understanding Finance 1 day training course delivered in Nottingham This course will provide an overview of the most common financial terms and provide techniques to help you to understand and control your finances.

Managing Poor Performance 1 day training course delivered in Nottingham Designed for managers, team leaders & Supervisors who have had little or no formal training in employment law or performance management. It is also a helpful refresher for more experienced managers to bring them up to date on legislation and procedural changes, and to check their methods against best practice.

The Flexible Leader – The Future of Leading Hybrid Teams, 1 day training course delivered in Nottingham Provides delegates with an opportunity to explore the potential benefits of a flexible working environment, as well as an exploration of the key skills and attributes managers/leaders need to succeed in the evolving ecosystem of hybrid work. Whether you and the team work part-time, work remotely, or have odd days in the office, the session will help you be more effective and confident – ensuring the best from individuals, keeping the team informed and motivated, whilst managing performance and increasing efficiency.

Recruitment & Selection – how to recruit the right staff 1 day training course delivered in Nottingham suitable for those embarking upon recruitment for the first time, and for more experienced recruiters who wish to update their skills and knowledge of current good practice. For business owners, managers and those who are required to recruit and select staff into their organisation.

Effective Telephone Techniques - 1 day training course delivered in Nottingham practical workshop that challenges attendees to understand the strengths and weaknesses of their current telephone style, and help them develop more confident and successful telephone behaviours.

Handing Difficult Situations & People - 1 day training course delivered in Nottingham Enables participants to explore their own behaviour and to rationalise the behaviour in others. Often individuals are not in themselves “difficult”, it is the situation that presents itself that leads to this. This course will provide practical ways to maintain positive relationships and to avoid hostile situations which could escalate.

Time Management - 1 day training course delivered in Nottingham This course examines how time is used at work and identifies good practice to get your role under control! It helps delegates to identify “lost” time at work and to plan and prioritise tasks to make best use of time and enhance productivity.

Manual driving lessons with friendly, patient, experienced and fully qualified male and female driving instructors.

This two-day Site supervision safety training scheme (SSSTS) course is designed for those who have, or are about to acquire, supervisory responsibilities. The course covers all relevant legislation and other aspects which affect safe working in the building, construction and civil engineering industries. It is delivered interactively including group and individual activities. It highlights the need for risk assessment in the workplace, the implementation of the necessary control measures, and adequate communication to sustain a health and safety culture among the workforce. The Aim of the course is to help site supervisors to supervise health and safety on site in accordance with current legal provisions and within the context of their role. They should develop an understanding of responsibility and accountability for site health, safety and welfare of workers on site and be able to recognise that a safe site is efficient, economical, productive and environmentally friendly. At the start of each course, delegates will be provided with their own copy of the mandatory publications: (Construction site supervision and Toolbox talks) The course is broken down into 5 learning areas Legal and management Health and welfare General safety High risk activities Environment