71 Courses in Edinburgh

10 Soft Skills You Need 1 Day Training in Edinburgh

Customer Service Essentials 1 Day Training in Edinburgh

In this course you will understand what mentoring is about, understand your roles in the process. Gain self-insight into your own interpersonal style and way of relating to others that may affect mentoring interactions.

Overview There are many companies that have designed a creative environment for their employees to help them relax and spark creative thinking to enhance the performance of the people working in the organisation. The creative way help boost the mind of the employees and thereby generate a positive attitude. This course will help organizations to do regular brainstorming sessions when working on a project to allow employees to contribute and build on a project. This will create an immense engagement as their team members are involved in the creative process.

In the modern work environment, managers and leaders must treat all colleagues with respect, including those who are challenging. Understanding the causes of difficult behaviour and being self-aware are crucial for creating a fair and inclusive workplace. This training session equips participants with the knowledge and communication tools to manage and overcome difficult behaviours effectively. This course is available to book for delivery in-house for your organisation and people exclusively, for either a half or full days training workshop. Prices are dependent on size of group ranging from a minimum of 4 to a maximum of 12 delegates. If you have a smaller number of delegates the Puritas 1:1 Leadership Coaching Programme is recommended.

Anger Management 1 Day Training in Dunfermline

Anger Management 1 Day Training in Livingston

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Anger Management 1 Day Training in Edinburgh

The ability to effectively manage conflict is a core competency in the 21st-century workplace.