112 Courses in Edinburgh

Mediation for Managers Training

Emotional Intelligence Training

We are offering an Annual Child Protection Awareness Course at your organisation for up to 50 people for a low cost of £800+vat. It’s essential that anyone who works or volunteers with children or young people has the knowledge and skills needed to help keep children safe. But what does that mean in practice? Statutory guidance sets out the child protection requirements for people working or volunteering with children in the UK.

Address negative behavioural patterns Treat anxiety and depression symptoms Resolve bad temper and aggression issues Teaching coping skills for dealing with different problems Stop negative cycles Manage anxiety better Help mental health and physical health problems Management of thoughts, emotions, actions Help with insomnia Address problematic thought patterns This package is for people with bad behaviour PTSD Alcohol misuse 6 sessions https://relationshipsmdd.com/product/cognitive-behavioural-therapy-package/

This highly practical workshop will help you become a more effective negotiator and learn the skills that master negotiators use.

The ability to effectively manage conflict is a core competency in the 21st-century workplace.

Emotional Intelligence Training

This is a multidisciplinary interactive workshop providing staff with essential skills and techniques to deliver a professional service.

This course, which can be run as a half day (3.5 hours) or a whole day course, is designed to help those who chair or participate in meetings to understand how to run effective meetings that are constructive, concise and actually achieve something! The course can be adapted to cover meetings in general or focus on specific types of meetings such as trustee, director or committee meetings, staff or project meetings.

Your grumpiest customers can become your biggest advocates if you solve their problems quickly, effectively and permanently. We supply the top tips for dealing with tricky customers so your teams can create positive outcomes from every interaction with some simple techniques that make a difference to relationships straight away. Bespoke courses include: Customer needs and expectations Communication styles and how to influence them Assertiveness The 4 psychological fears Dealing with difficult customer behaviour The power of your behaviour Five steps to customer problem solving