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28 Courses in Cardiff

Communicating Effectively

5.0(3)

By Lapd Solutions Ltd

We communicate daily in many ways, including email, phone, text, Zoom, Teams, Google Meets, Slack, and even that old-fashioned thing, what was it now... oh yes, talking face-to-face. But, when we look at communication closely and really drill down into what we are doing in conjunction with how our brain works (neuroscience), how internal, organisational, and social politics control what we believe we can say, how hierarchical positioning impacts our honesty and how the lack of psychological safety means we say what we know others want to hear rather than what they need to hear…. It is oh so complicated! This workshop not only explores the concept of excellent communication, but we also want to hear what you believe it is too. We also delve into how organisational culture influences our perception of speaking up. Factors that hinder open and honest communication, and we work collaboratively towards removing these barriers to achieve a communication style that fosters trust and transparency, creating psychological safety. This workshop is particularly relevant to our Emotional Intelligence workshop (EI and Me). We firmly believe that developing emotional intelligence is the key to unlocking Clean Communication, a skill that is crucial for all of us, regardless of our roles and responsibilities, so that we thrive in our professional environment. If you want to see if we are correct, why not have us facilitate a workshop for you and see what you get by the end of it?  LENGTH - Normally, one day. But please contact us to discuss your specific needs, or we can offer advice. NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location. WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online. Suitability - Who should attend? Who Should Attend and Why? Who? - Perhaps think of this another way… who shouldn’t attend to ensure we can attain Clean Communication? There’s your answer. Why? - Every person needs to understand what we are saying above about how we get trapped in this organisational formatting which changes how we communicate and how it prevents us from communicating cleanly. EVERY organisation has this, despite what our values profess. And 'Values', that’s a whole other story. Workshop Content Using the 'Moccasin Approach'® to clean our personal and organisational communication LaPD’s Communication Cycle and what we must consider. (Can you work out what the ? represent above? Accountability and Responsibility raises its head in Communication. It has to. Bias, unconscious bias and its impacts on our communication. The conundrum of communicating with others and their styles (The TRAP). How would my perfect Manager/Leader communicate with me? Nonverbal communication (body language), rapport, Clean Communication. Negative communication can go viral (Self-Fulfilling Prophecy). Reflections, findings and goals (individual and team). Meeting our workshop objectives by listing five areas for development. Workshop delivery and venue This workshop is usually one day in duration, and it focuses solely on how we communicate with each other. It can also be a two-day event incorporating aspects of Emotional Intelligence (EI) with group, and individual activities to allow discussions about the various communication we need in your organisation. When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face. Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station. We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.

Communicating Effectively
Delivered in Birmingham + 1 more or UK Wide or OnlineFlexible Dates
£1250 to £1500

Video coding for engineers

5.0(3)

By Systems & Network Training

Video coding for engineers
Delivered in Internationally or OnlineFlexible Dates
£2477

Introduction to Performance Management

By Mpi Learning - Professional Learning And Development Provider

Every employee needs to have their performance managed and it is equally important to 'catch people doing something right

Introduction to Performance Management
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£240

Energy Insurance and Risk Management

By EnergyEdge - Training for a Sustainable Energy Future

Energy Insurance and Risk Management
Delivered in Internationally or OnlineFlexible Dates
£2321 to £2699

DevOps demystified

5.0(3)

By Systems & Network Training

DevOps demystified
Delivered in Internationally or OnlineFlexible Dates
£967

Emotional Intelligence: In-House Training

By IIL Europe Ltd

Emotional Intelligence: In-House Training
Delivered in London or UK Wide or OnlineFlexible Dates
£1295

An Understanding of Pressure Area Care

By Guardian Angels Training

Enhance your knowledge and skills in pressure area care with our comprehensive course. Ideal for healthcare professionals, caregivers, and nurses.

An Understanding of Pressure Area Care
Delivered In-Person in InternationallyFlexible Dates
£875

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

Customer Service
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£450

PERSONAL DEVELOPMENT

5.0(4)

By Integrative Coaching

Also known as Life Coaching, this area of the practice focuses on life satisfaction, motivation and aims to increase your general well-being. By taking a step back, you will be able to get a helicopter view of your situation and tackle individually the areas of concern with the right tools for you.

PERSONAL DEVELOPMENT
Delivered in London or UK Wide or OnlineFlexible Dates
£110

Conflict management – The keys to success to conflict resolution

By Beyond Satisfaction - Customer service Training

If you want to improve your or your team ability to resolve and reduce conflicts, feel free to check out my Training course focusing on conflict resolution.

Conflict management – The keys to success to conflict resolution
Delivered In-PersonFlexible Dates
Price on Enquiry

Educators matching "Perception"

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Drive Learn Achieve

drive learn achieve

5.0(159)

Cardiff

This year at Drive Learn Achieve we celebrate our fourteenth birthday. Fourteen years of teaching Cardiff’s learner drivers, fourteen years of test passes, fourteen years of reviews and recommendations, and fourteen years of close shaves! In July 2007 DLA launched with the ambition of getting to July 2008. We had a huge driving school fleet that comprised of one well worn, cheap Toyota Yaris, 100 freshly printed business cards and a young driving instructor that was still learning the trade but keen as mustard (still don’t know what that means). We’ve had our learners drive us up one-way streets (the wrong way), around roundabouts (the wrong way) and have taught thousands how to negotiate Cardiff’s most notorious junctions the right way (Gabalfa interchange and Culverhouse Cross included). We quickly realised that we were going to be popular due to being recommended and our online reviews. We started the process of interviewing driving instructors that were interested in joining our team. Most didn’t make it. We demand the highest standards of professionalism in the industry and this meant that sometimes the ‘fit’ wasn’t right. We’ve now assembled a group of Cardiff driving instructors that understand our approach and deliver excellent customer service. In 2010 we opened our Facebook and Twitter accounts and we continue to use these platforms to interact with the public and shamelessly plug our driving lessons in Cardiff and driving test passes. It took a while but in 2018 we finally got on Instagram too. In March 2011 Apple released the iPad2 and the geeky version of us was in the queue to pick ours up on its UK release date. We knew it would be a game changer for driving instructors and it was. The interaction and understanding between pupil and driving instructor increased exponentially and we now couldn’t live without them – both our pupils and iPads of course! Cardiff’s practical driving test centre moved from Fairwater to Llanishen in 2013 and with it came the introduction of the bay park manoeuvre. The test has also seen the introduction of the Hazard perception part of the theory test, basic car maintenance questions, independent driving and last year saw the Sat Nav test introduced. Keeping up with these changes is intensive but we’re of the opinion that if it makes the roads safer, review and embrace it. In 2016 we started to offer driving instructor/ADI training to people who feel that they can contribute to society and its roads by not freaking out when headed towards a lamppost. This is an acquired skill and takes nerves of steel – bizarrely we really enjoy it and we’re aiming to become the best at it! In 2019 we began helping disabled drivers to fulfil their dreams of being on the road. Sometimes the driver already has a licence but following a recent diagnosis/illness, they need to learn a new method of controlling a vehicle. This is a part of the business that is developing as fast as driver innovation is, and it’s equally rewarding and exciting for us to be a part of.