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£595 - £795
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Negotiation Skills - Professional 1 Day Workshop in Cardiff
By Mangates
- 30 Day Money Back Guarantee
- Completion Certificate
- 24/7 Technical Support
Highlights
Delivered In-Person
Full day
Intermediate level
Description
Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
This course focuses on effective negotiation techniques to be successful in different situations and with people holding different levels of power. The course evaluates how negotiations impact the organizations and ourselves. Reflect on the different outcomes that can be achieved through negotiation and understand which outcomes are acceptable for the intended objectives. Finally participants reflect on the influencing process and how one can achieve things without having the authority or power.
Each module has been carefully selected based on the intake and skills gaps of the specific audience. After a brief introduction, participants are given 1 to 2 minutes to introduce themselves, practicing their presentation and communication skills (if the intake has included the requested video, this introduction will only be 1 minute).
Learning Objectives:
At the end of this course, you will be able to:
Define negotiation and influencing stages and how to do so effectively.
Understand different aspects of negotiating: persuasion, manipulation, assertiveness, rationalization, and active listening.
Understand individuals and organizations (attitude, behavior and culture). What each party expects, dealing with emotions, and resistance.
Power play: who is in control and how to change it – tactics and coordination of power. The importance of knowledge.
Understand communication strategies, effectiveness in communicating, verbal and nonverbal
Orchestrating a plan: positioning, anticipating problems, managing conflicts, and approaching others for help.
Understand interpersonal skills: importance of self-awareness, adapting expectations, and resilience.
Understand results: risk assessment, damage control, keeping good relationships, win-win outcomes.
Understand how to use BAPNA, ZOPA, negotiation canvas and other tools and strategies.
Understand how communication and presentation skills empower your negotiation abilities.
Agenda:
Before We Begin
Welcome/Introductions
Purpose/Inspiration
Course Dynamics
Self Evaluation on Basic Negotiation Skills Knowledge - Class Discussion
Negotiation Canvas
Understanding the Methodology
Think, Feel, See, Hear, Say and Do
Giving and Taking
Points of Interest
Plan B (Key Arguments and Drawbacks)
BATNA and ZOPA
BATNA - Best Alternative to a Negotiated Agreement Intro
Example/Role play: Selling a Car
ZOPA - Zone of Possible Agreement or "bargaining range” Intro
Example/Role Play: Overcoming a Negative Bargaining Zone
Evaluating Success
Defining Negotiation Success
Criteria to Evaluate/Measure Success and Effectiveness
Exercise/Role Play: Hand Shaking
Maintaining a Continued Positive Relationship
Influence and persuasion
Definitions
General Overview
Positive and Negative Ways to Influence
Open Discussion: Sun vs Wind Tale
Video: Perception and Persuasion
Video: The Science of Persuasion
Introduction to Communication and Presentation skills
Communication Skills
Exercise/Role Play: Connecting Strangers
Presentation Skills
Exercise/Role Play: Words Clearly Spoken and Silence
Video TED: How to Sound Smart - View and Discuss
Conclusions
Wrap Up
Self Assessment GAP
Feedback Form
Closing Remarks
Frequently Asked Questions
What Does Managtes provide me on the day of the course?
We provide Course Materials, Course Completion Certificate and Refreshments.
What experience does Instructor has?
All our Instructors are Certified & Industry Experts and they have years of experience in the same filed.
Do you provide a group discount for classroom training programs?
We do Provide Group Discounts such as 10% for group of 3, 15% for group of 5 and 20% for the group of 10 people.
If I cancel my Enrollment, how can I claim my Refund?
You can request a refund by sending an email to info@mangates.com and within 7 working days you get your money back.
Does this course includes exam?
This course does not include exams as this is non-certifications course.Once after the training we provide course completion certificate with each credit per hour (SEU,s or PDU’s)
How many PDUs will I be eligible for?
A PDU stands for a Professional Development Unit, A way to measure ongoing professional development. SEUs are Scrum Educational Units, issued by the Scrum Alliance.
What are the hours of the Training?
The Training hours are 9:00 am to 5:00 pm
What time shall I arrive at the venue?
The Training hours are 9:00 am to 5:00 pm
Do you provide Placements?
Placements are not guaranteed, however you can ask our trainer for the help as our trainer has contacts with corporate.
Are there any prerequisites to attend the training?
There are no prerequisites to attend the training
Dates
- Delivered In-Person in Cardiff, to£595 - £795
- Delivered In-Person in Cardiff, to£595 - £795
- Delivered In-Person in Cardiff, to£595 - £795
- Delivered In-Person in Cardiff, to£595 - £795
- Delivered In-Person in Cardiff, to£595 - £795
Location
Cardiff, United KingdomAbout The Provider
Mangates
London
Who We Are?
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