If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.
This 3-day FAA Level 3 Award course offers a variety of first aid situations and teaches how to respond to an emergency. It gives delegates the confidence to deal with any of these situations safely and efficiently.
This course is for learners gain an awareness of the causes and effects and identify signs and symptoms of Epilepsy, lifestyle issues associated with Epilepsy and plan effective levels of care for people.
HACCP Level 3 Training Courses
First Aid Trainer - Level 3 Emergency First Aid at Work Courses - delivered at your place of work
This 2-day course offers the requalification of a variety of first aid situations and how to respond to an emergency. It gives delegates the confidence to deal with any of these situations safely and efficiently.
This course meets the standards to become a mental health first aider. If you wish to become a mental health first aider, this is a great way to understand what it takes, get some practice in and how to really help someone in mental health crisis.
This 2-day course offers the requalification of a variety of first aid situations and how to respond to an emergency. It gives delegates the confidence to deal with any of these situations safely and efficiently.
Emergency First Aid at Work: What will you learn? The course covers everything listed below. There will be practical demonstrations, a bit of role playing and some activities to keep things engaging and interesting. I’m happy to tailor the content with additions. For instance, if you’d like me to focus on treating sprained ankles because this is a particular risk at your workplace, that’s fine. During the course, you’ll be trying out your newly-learned techniques with a whole range of equipment, including mannequins. And… this course includes the Bra Off, Defib On. Did you know that women are less likely than men to survive when a defibrillator is used on them in a medical emergency? Proper pad placement is crucial, and you’ll learn this life-saving skill. Here’s the full course content: The role of a first aider Health and safety regulations (First Aid) How to respond to an emergency Casualty care How to deal with an unresponsive casualty, and the recovery position Resuscitation, and how to carry out CPR How to use an automated external defibrillator (includes Bra Off, Defib On) How to save someone from choking Dealing with seizures Treating someone who’s in shock Bleeding, both minor and severe Treating minor injuries
Behavioural Foundation Course. The foundation course is a great opportunity to learn about your dog’s needs.