546 Courses in Bristol

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer care, customer service, Moccasin Approach,

LOOKING FOR: PICTURE BOOKS, CHAPTER BOOKS, MG, YA Lil is an editor with over 15 years experience in the publishing industry. She’s currently freelancing and is in direct contact with many of the big publishing houses: Hachette, Bonnier Books, and book packager, Working Partners Ltd, among others. She also works with the Caroline Wakeman Literary Agency, assessing their authors’ work for commercial viability, as well as scouting for new talent. For twelve years, Lil was a Senior Commissioning Editor at Working Partners Ltd – the creatives behind massive commercial hits such as Beast Quest, Warriors and the Daisy Meadows series. There she created globally successful concepts for every age group and developed storylines so the books were unputdownable. Lil is also an author in her own right: she has written 6 books under her own name, and ghost written many others under various pseudonyms.  In every age level, Lil would like to see originality - particularly in voice. A strong character with depth, venturing on a quest that's never been undertaken before will get her excited. The 'quest' doesn't have to be epic in scale, it could be as small as petting the next-door neighbour's dog, or getting the good looking new kid to notice you, it just has to be something a reader will want to invest in. She also loves humour and is happy to see anything quirky (perhaps even downright silly!).  For picture books, Lil would like you to submit a covering letter, and 1 complete manuscript, double-spaced, with spreads marked out, in a single word or PDF doc. For chapter books, MG and YA, please send a covering letter, the first three chapters and a synopsis, double spaced, in a single Word or PDF doc. Please send EITHER picture books OR another genre, not both in one submission. By booking this session you agree to email your material to reach I Am In Print by the stated submission deadline to agent121@iaminprint.co.uk. Please note that I Am In Print take no responsibility for the advice given in your Agent121. The submission deadline is: Monday 25 November 2024

You MUST complete E-Learning on The Oliver McGowan Mandatory Training On Learning Disabilites & Autism before you attend further training. This is free and can be accessed here: https://portal.e-lfh.org.uk/Component/Details/781480 The training contains potentially challenging material that mentions death and dying, trauma, mental and physical illness, system failures and inequalities faced by autistic people and people with a learning disability. Tier 2 - Train The Facilitator Course Information  Suitable For: People who have the skills and experience needed to deliver Tier 2 Face-to-Face training to trainees who provide support and/or care of autistic people or people with a learning disability. Course Summary:  Tier 2 Train The Facilitator is a 2 day course. Trainee Facilitators need to: Complete the E-learning Attend a live Tier 2 training session Day 1 - Learning Disability Training Day Day 2 - Autism Training Day The trainee will then be assessed by our Lead Trainer where a decision will be made regarding signing the trainee off to delivery training. Information about The Oliver McGowan Mandatory Training on Learning Disabilities & Autism The training is named after Oliver McGowan. Oliver was a young man whose death at the age of 18, shone a light on the need for health and social care colleagues to have better skills, knowledge and understanding of the needs for autistic people and people with a learning disability. The Oliver McGowan Mandatory Training on Learning Disability and Autism is the government’s preferred and recommended training for health and social care staff and is enshrined in law in the Health & Care Act 2022. The Oliver McGowan Mandatory Training on Learning Disability and Autism is co-delivered with a Facilitator and co-trainers with lived experience of learning disability and autism. The Oliver McGowan Mandatory Training is a standardised package that is delivered by trained and approved trainers. The consistent content and delivery means it is transferable between employers. Content may trigger difficult and upsetting feelings. Please note that for this course to run there is a minimum of 3 trainees to attend; if this is not met by the day before the course it may not go ahead and you will need to reschedule.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

Organisational retreat, organisational seminar, executive development,