<p>Customer service is a critical aspect of any business, as it can make or break the customer's experience. The ability to provide excellent customer service is crucial to retaining customers and generating repeat business. In today's competitive market, it is essential to have employees who possess the necessary skills to provide top-notch customer service. Therefore, investing in customer service training can prove to be highly beneficial for individuals and businesses alike.</p> <p>Our Customer Service bundle provides you with an opportunity to gain valuable knowledge and skills required to succeed in the customer service industry. With three QLS-endorsed courses, five CPD QS-accredited relevant courses, and five career development courses, this bundle is designed to help you excel in your career. Upon completion, you will receive hardcopy certificates for the QLS-endorsed courses, which can be a valuable addition to your resume and demonstrate your expertise to potential employers.</p> <p>So why wait any longer? Enrol in the Customer Service (CRM, KYC &amp; Phone-Based Customer Service) bundle right now!</p> <p><strong>QLS Endorsed Courses:</strong></p> <ul> <li><strong>Course 01:</strong> Diploma in Phone-Based Customer Service Training at QLS Level 5</li><li><strong>Course 02:</strong> Diploma in KYC at QLS Level 5</li><li><strong>Course 03:</strong> Diploma in Customer Relationship Management (CRM) at QLS Level 4</li></ul> <p><strong>CPD QS Accredited Courses:</strong></p> <ul> <li><strong>Course 04:</strong> Assertiveness and Self Confidence Development</li><li><strong>Course 05:</strong> Patient Customer Service Training</li><li><strong>Course 06:</strong> Win Customers Efficiently: Customer Service Diploma</li><li><strong>Course 07:</strong> Customer Service - Representative</li><li><strong>Course 08:</strong> Complete Communication Skills Master Class for Life</li></ul> <p>Take your career to the next level with our bundle that includes not only technical courses but also<strong> five guided courses</strong> focused on personal development and<strong> career growth</strong>.</p> <ul> <li><strong>Course 09:</strong> Personal Development</li><li><strong>Course 10: </strong>Career Development Plan Fundamentals</li><li><strong>Course 11: </strong>Leadership and Management Course</li><li><strong>Course 12: </strong>Communication Building Masterclass</li><li><strong>Course 13: </strong>Positive Psychology Masterclass</li></ul> <p>By enrolling in this bundle, you can expect to learn the following:</p> <ul> <li>Gain expertise in customer service skills and practices.</li><li>Understand the importance of customer service in business.</li><li>Enhance your communication skills to effectively interact with customers.</li><li>Develop assertiveness and self-confidence to handle challenging situations.</li><li>Learn how to efficiently win customers and retain their loyalty.</li><li>Acquire knowledge of customer relationship management and its applications.</li><li>Expand your career opportunities in the customer service industry.</li></ul> <p><strong>Please Note: </strong>Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p>Our Customer Service bundle is designed to equip you with the necessary knowledge and skills to succeed in the customer service industry. The bundle includes three QLS-endorsed courses covering Phone-Based Customer Service, KYC, and a Diploma in Customer Relationship Management (CRM). These courses are designed by industry experts and cover a wide range of topics, including communication skills, handling difficult customers, customer retention, and CRM strategies.</p> <p>In addition to QLS courses, our bundle includes five CPD QS-accredited relevant courses and five career development courses. These courses cover topics such as patient customer service training, assertiveness and self-confidence development, customer service representation, complete communication skills, and winning customers efficiently.</p> <p><strong>Certificate</strong></p> <p>QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.<br />The <strong>Quality Licence Scheme</strong> is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.<br />Upon completion, learners will receive <strong>Three QLS Endorsed hard copy certificates</strong>, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        30 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>This bundle is ideal for:</p> <ul> <li>Individuals looking to start or advance their careers in the customer service industry.</li><li>Customer service representatives and professionals seeking to enhance their skills.</li><li>Business owners and managers who wish to provide their employees with customer service training.</li><li>Anyone who wishes to improve their communication skills and learn how to handle challenging situations effectively.</li></ul> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Upon completion of the courses, you will have the knowledge and skills to pursue many career paths, such as:</p> <ul> <li>Customer Service Representative: £18,000 - £25,000 per year</li><li>Customer Service Manager: £28,000 - £40,000 per year</li><li>Customer Success Manager: £30,000 - £55,000 per year</li><li>Customer Experience Manager: £30,000 - £60,000 per year</li><li>Call Centre Manager: £25,000 - £50,000 per year</li></ul> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Customer service is a critical aspect of any business, as it can make or break the customer's experience. The ability to provide excellent customer service is crucial to retaining customers and generating repeat business. In today's competitive market, it is essential to have employees who possess the necessary skills to provide top-notch customer service. Therefore, investing in customer service training can prove to be highly beneficial for individuals and businesses alike.
Our Customer Service bundle provides you with an opportunity to gain valuable knowledge and skills required to succeed in the customer service industry. With three QLS-endorsed courses, five CPD QS-accredited relevant courses, and five career development courses, this bundle is designed to help you excel in your career. Upon completion, you will receive hardcopy certificates for the QLS-endorsed courses, which can be a valuable addition to your resume and demonstrate your expertise to potential employers.
So why wait any longer? Enrol in the Customer Service (CRM, KYC & Phone-Based Customer Service) bundle right now!
QLS Endorsed Courses:
Course 01: Diploma in Phone-Based Customer Service Training at QLS Level 5
Course 02: Diploma in KYC at QLS Level 5
Course 03: Diploma in Customer Relationship Management (CRM) at QLS Level 4
CPD QS Accredited Courses:
Course 04: Assertiveness and Self Confidence Development
Course 05: Patient Customer Service Training
Course 06: Win Customers Efficiently: Customer Service Diploma
Course 07: Customer Service - Representative
Course 08: Complete Communication Skills Master Class for Life
Take your career to the next level with our bundle that includes not only technical courses but also five guided courses focused on personal development and career growth.
Course 09: Personal Development
Course 10: Career Development Plan Fundamentals
Course 11: Leadership and Management Course
Course 12: Communication Building Masterclass
Course 13: Positive Psychology Masterclass
By enrolling in this bundle, you can expect to learn the following:
Gain expertise in customer service skills and practices.
Understand the importance of customer service in business.
Enhance your communication skills to effectively interact with customers.
Develop assertiveness and self-confidence to handle challenging situations.
Learn how to efficiently win customers and retain their loyalty.
Acquire knowledge of customer relationship management and its applications.
Expand your career opportunities in the customer service industry.
Please Note: Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed courses.
Our Customer Service bundle is designed to equip you with the necessary knowledge and skills to succeed in the customer service industry. The bundle includes three QLS-endorsed courses covering Phone-Based Customer Service, KYC, and a Diploma in Customer Relationship Management (CRM). These courses are designed by industry experts and cover a wide range of topics, including communication skills, handling difficult customers, customer retention, and CRM strategies.
In addition to QLS courses, our bundle includes five CPD QS-accredited relevant courses and five career development courses. These courses cover topics such as patient customer service training, assertiveness and self-confidence development, customer service representation, complete communication skills, and winning customers efficiently.
Certificate
QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.
The Quality Licence Scheme is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.
Upon completion, learners will receive Three QLS Endorsed hard copy certificates, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement.
 CPD 
30 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
This bundle is ideal for:
Individuals looking to start or advance their careers in the customer service industry.
Customer service representatives and professionals seeking to enhance their skills.
Business owners and managers who wish to provide their employees with customer service training.
Anyone who wishes to improve their communication skills and learn how to handle challenging situations effectively.
 Career path 
Upon completion of the courses, you will have the knowledge and skills to pursue many career paths, such as:
Customer Service Representative: £18,000 - £25,000 per year
Customer Service Manager: £28,000 - £40,000 per year
Customer Success Manager: £30,000 - £55,000 per year
Customer Experience Manager: £30,000 - £60,000 per year
Call Centre Manager: £25,000 - £50,000 per year
 Certificates 
Certificate of completion
 Hard copy certificate - Included 

Imperial Academy

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

Customer Service (CRM, KYC & Phone-Based Customer Service)

General Admission

<p>Throughout history, human conflict has been a persistent force, and the workplace is no exception. Today, as the world faces an increasingly uncertain future, HR professionals are tasked with navigating crises, managing stress, and preventing conflicts in the workplace.</p> <p>Our three QLS-endorsed courses, HR Management: Crisis Communication, Dealing with Conflict at Work, and Stress Management, offer learners an opportunity to delve into the inner workings of these crucial elements. Upon completion, learners receive hardcopy certificates to acknowledge their newfound knowledge and expertise.</p> <p>But that's not all. As a student in our program, you'll also have access to five CPD QS accredited relevant courses and five CPD QS accredited career development courses. Our comprehensive approach ensures that you not only gain a deep understanding of the key concepts in HR management but also develop a well-rounded skillset to advance your career.</p> <p>Whether you're an HR professional seeking to develop your skills or someone who wishes to explore these topics further, our courses provide the tools necessary to succeed. With our expert instructors and interactive curriculum, you'll gain valuable insights into the latest research, techniques, and trends in the field. Join us on this exciting journey and take your first step towards success in HR management, crisis communication, conflict management, and stress management.</p> <p><strong>QLS Endorsed Courses:</strong></p> <ul> <li><strong>Course 01: </strong>Certificate in HR Management at QLS Level 3</li><li><strong>Course 02: </strong>Award in Dealing with Conflict at Work at QLS Level 2</li><li><strong>Course 03: </strong>Certificate in Workplace Stress Management at QLS Level 3</li></ul> <p><strong>CPD QS Accredited Courses:</strong></p> <ul> <li><strong>Course 04:</strong> Conflict Resolution</li><li><strong>Course 05:</strong> Performance Management</li><li><strong>Course 06:</strong> Decision Making and Critical Thinking</li><li><strong>Course 07:</strong> Complete Communication Skills Master Class for Life</li><li><strong>Course 08:</strong> Psychology of Anxiety and Stress</li></ul> <p>Take your career to the next level with our bundle that includes not only technical courses but also <strong>five guided courses</strong> focused on personal development and <strong> career growth.</strong></p> <ul> <li><strong>Course 09: </strong>Personal Development</li><li><strong>Course 10:</strong> Career Development Plan Fundamentals</li><li><strong>Course 11: </strong>Leadership and Management Course</li><li><strong>Course 12: </strong>Communication Building Masterclass</li><li><strong>Course 13: </strong>Positive Psychology Masterclass</li></ul> <p><strong>Learning Outcomes:</strong></p> <ul> <li>Develop a comprehensive understanding of crisis communication, conflict management, and stress management in the workplace.</li><li>Gain knowledge of effective communication strategies and crisis planning.</li><li>Learn how to de-escalate conflicts and develop a crisis-resilient workforce.</li><li>Understand the psychological factors that contribute to stress in the workplace.</li><li>Acquire practical skills for managing stress at work and in personal life.</li><li>Learn conflict resolution techniques and performance management strategies.</li><li>Develop critical thinking skills and master communication skills for life.</li></ul> <p><strong>Please Note:</strong> Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p>Our three QLS-endorsed courses - Sports Therapy: HR Management: Crisis Communication, Dealing with Conflict at Work, and Stress Management, provide a comprehensive understanding of crisis communication, conflict resolution, and stress management in the workplace. In HR Management, you'll gain a deep understanding of crisis planning, effective communication, and how to develop a crisis-resilient workforce. In Dealing with Conflict at Work, you'll learn how to de-escalate conflicts, understand personality types in conflict, and develop performance management strategies. Finally, in Stress Management, you'll gain knowledge of the responses of the nerves, how to manage stress at work, and how to achieve work-life balance.</p> <p><strong>Certificate</strong></p> <p>QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.<br /><strong>The Quality Licence Scheme</strong> is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.<br />Upon completion, learners will receive Three <strong>QLS Endorsed</strong> hard copy certificates, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        25 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <ul> <li>HR professionals seeking to enhance their knowledge of crisis communication, conflict resolution, and stress management.</li><li>Managers and supervisors who deal with conflicts and stress in the workplace.</li><li>Individuals who want to improve their personal and professional skills.</li></ul> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <ul> <li>HR Manager: £30,000 - £65,000 per year</li><li>Conflict Resolution Specialist: £25,000 - £50,000 per year</li><li>Performance Manager: £25,000 - £50,000 per year</li><li>Communication Specialist: £20,000 - £45,000 per year</li><li>Occupational Health and Safety Specialist: £20,000 - £55,000 per year.</li></ul> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Throughout history, human conflict has been a persistent force, and the workplace is no exception. Today, as the world faces an increasingly uncertain future, HR professionals are tasked with navigating crises, managing stress, and preventing conflicts in the workplace.
Our three QLS-endorsed courses, HR Management: Crisis Communication, Dealing with Conflict at Work, and Stress Management, offer learners an opportunity to delve into the inner workings of these crucial elements. Upon completion, learners receive hardcopy certificates to acknowledge their newfound knowledge and expertise.
But that's not all. As a student in our program, you'll also have access to five CPD QS accredited relevant courses and five CPD QS accredited career development courses. Our comprehensive approach ensures that you not only gain a deep understanding of the key concepts in HR management but also develop a well-rounded skillset to advance your career.
Whether you're an HR professional seeking to develop your skills or someone who wishes to explore these topics further, our courses provide the tools necessary to succeed. With our expert instructors and interactive curriculum, you'll gain valuable insights into the latest research, techniques, and trends in the field. Join us on this exciting journey and take your first step towards success in HR management, crisis communication, conflict management, and stress management.
QLS Endorsed Courses:
Course 01: Certificate in HR Management at QLS Level 3
Course 02: Award in Dealing with Conflict at Work at QLS Level 2
Course 03: Certificate in Workplace Stress Management at QLS Level 3
CPD QS Accredited Courses:
Course 04: Conflict Resolution
Course 05: Performance Management
Course 06: Decision Making and Critical Thinking
Course 07: Complete Communication Skills Master Class for Life
Course 08: Psychology of Anxiety and Stress
Take your career to the next level with our bundle that includes not only technical courses but also five guided courses focused on personal development and  career growth.
Course 09: Personal Development
Course 10: Career Development Plan Fundamentals
Course 11: Leadership and Management Course
Course 12: Communication Building Masterclass
Course 13: Positive Psychology Masterclass
Learning Outcomes:
Develop a comprehensive understanding of crisis communication, conflict management, and stress management in the workplace.
Gain knowledge of effective communication strategies and crisis planning.
Learn how to de-escalate conflicts and develop a crisis-resilient workforce.
Understand the psychological factors that contribute to stress in the workplace.
Acquire practical skills for managing stress at work and in personal life.
Learn conflict resolution techniques and performance management strategies.
Develop critical thinking skills and master communication skills for life.
Please Note: Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed courses.
Our three QLS-endorsed courses - Sports Therapy: HR Management: Crisis Communication, Dealing with Conflict at Work, and Stress Management, provide a comprehensive understanding of crisis communication, conflict resolution, and stress management in the workplace. In HR Management, you'll gain a deep understanding of crisis planning, effective communication, and how to develop a crisis-resilient workforce. In Dealing with Conflict at Work, you'll learn how to de-escalate conflicts, understand personality types in conflict, and develop performance management strategies. Finally, in Stress Management, you'll gain knowledge of the responses of the nerves, how to manage stress at work, and how to achieve work-life balance.
Certificate
QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.
The Quality Licence Scheme is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.
Upon completion, learners will receive Three QLS Endorsed hard copy certificates, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement.
 CPD 
25 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
HR professionals seeking to enhance their knowledge of crisis communication, conflict resolution, and stress management.
Managers and supervisors who deal with conflicts and stress in the workplace.
Individuals who want to improve their personal and professional skills.
 Career path 
HR Manager: £30,000 - £65,000 per year
Conflict Resolution Specialist: £25,000 - £50,000 per year
Performance Manager: £25,000 - £50,000 per year
Communication Specialist: £20,000 - £45,000 per year
Occupational Health and Safety Specialist: £20,000 - £55,000 per year.
 Certificates 
Certificate of completion
 Hard copy certificate - Included 

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

HR Management (Crisis Communication, Conflict & Stress Management)

<p>Winston Churchill once said, "The price of greatness is responsibility." This sentiment couldn't be truer when it comes to effective team management, leadership, and delegation skills. If you're ready to take on the responsibility of guiding your team to greatness, our bundle is the perfect place to start.</p> <p>Featuring THREE QLS-endorsed courses, our Team Management, Leadership, and Delegation Skills bundle will teach you everything you need to know to become a successful leader. You'll learn how to manage teams effectively, inspire and motivate employees, and delegate tasks with confidence. Plus, upon completion of these courses, you'll receive hardcopy certificates to showcase your new skills.</p> <p>But wait, there's more! Our bundle also includes FIVE CPD-QS accredited courses, covering everything from talent management to HR and UK employment law. With these additional courses, you'll gain a well-rounded education in all aspects of leadership and team management.</p> <p>So, whether you're a seasoned professional looking to take your career to the next level or a new leader ready to take on the challenge, our bundle is the perfect place to start. Join us on the path to greatness and unlock your full potential as a leader today.</p> <p><strong>QLS Endorsed Courses:</strong></p> <ul> <li><strong>Course 01: </strong>Diploma in Team Management at QLS Level 5</li><li><strong>Course 02:</strong> Diploma in Leadership and Management Training at QLS Level 4</li><li><strong>Course 03: </strong>Award in Delegation Skills at QLS Level 2</li></ul> <p><strong>CPD QS Accredited Courses:</strong></p> <ul> <li><strong>Course 04: </strong>Line Management</li><li><strong>Course 05:</strong> Talent Management Level 3</li><li><strong>Course 06: </strong>Performance Management Level 3</li><li><strong>Course 07: </strong>HR : Recruitment Process</li><li><strong>Course 08:</strong> UK Employment Law</li></ul> <p>Take your career to the next level with our bundle that includes not only technical courses but also<strong> five guided courses</strong> focused on personal development and<strong> career growth</strong>.</p> <ul> <li><strong>Course 09:</strong> Career Development Plan Fundamentals</li><li><strong>Course 10: </strong>Networking Skills for Personal Success</li><li><strong>Course 11:</strong> Boost Your Confidence and Self-Esteem</li><li><strong>Course 12: </strong>Practical Time Management Masterclass</li><li><strong>Course 13: </strong>Training For Anxiety &amp; Stress Management</li></ul> <p><strong>Learning Outcomes:</strong></p> <ul> <li>Understand the principles of effective team management and learn to apply them in a variety of contexts</li><li>Develop strong leadership skills and learn to motivate and inspire your team to greatness</li><li>Learn to delegate tasks effectively, empowering your team members to take on more responsibility</li><li>Gain CPD-QS accreditation in relevant courses to boost your resume and career prospects</li><li>Understand the basics of line management and talent management, including how to identify and develop top performers</li><li>Master performance management techniques to optimise your team's productivity and effectiveness</li><li>Develop a solid understanding of UK employment law and how it applies to your role as a leader</li></ul> <p><strong>Please Note: </strong>Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p>The Team Management course will teach you the fundamentals of effective team management, including how to build and lead high-performing teams. The Leadership and Management course will help you develop strong leadership skills, including how to inspire and motivate your team members to achieve greatness. Finally, the Delegation Skills course will teach you how to delegate tasks effectively, empowering your team members to take on more responsibility.</p> <p><strong>Certificate</strong></p> <p>QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.<br /><strong>The Quality Licence Scheme</strong> is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.<br />Upon completion, learners will receive Three <strong>QLS Endorsed</strong> hard copy certificates, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        25 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <ul> <li>Managers looking to develop their leadership skills</li><li>Team leaders seeking to improve their team management techniques</li><li>Business owners interested in optimising their team's performance</li></ul> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <ul> <li>Operations Manager: £25,000 - £65,000 per year</li><li>Human Resources Manager: £25,000 - £70,000 per year</li><li>Project Manager: £30,000 - £60,000 per year</li><li>Sales Manager: £25,000 - £70,000 per year</li><li>Executive Director: £50,000 - £120,000 per year</li></ul> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Winston Churchill once said, "The price of greatness is responsibility." This sentiment couldn't be truer when it comes to effective team management, leadership, and delegation skills. If you're ready to take on the responsibility of guiding your team to greatness, our bundle is the perfect place to start.
Featuring THREE QLS-endorsed courses, our Team Management, Leadership, and Delegation Skills bundle will teach you everything you need to know to become a successful leader. You'll learn how to manage teams effectively, inspire and motivate employees, and delegate tasks with confidence. Plus, upon completion of these courses, you'll receive hardcopy certificates to showcase your new skills.
But wait, there's more! Our bundle also includes FIVE CPD-QS accredited courses, covering everything from talent management to HR and UK employment law. With these additional courses, you'll gain a well-rounded education in all aspects of leadership and team management.
So, whether you're a seasoned professional looking to take your career to the next level or a new leader ready to take on the challenge, our bundle is the perfect place to start. Join us on the path to greatness and unlock your full potential as a leader today.
QLS Endorsed Courses:
Course 01: Diploma in Team Management at QLS Level 5
Course 02: Diploma in Leadership and Management Training at QLS Level 4
Course 03: Award in Delegation Skills at QLS Level 2
CPD QS Accredited Courses:
Course 04: Line Management
Course 05: Talent Management Level 3
Course 06: Performance Management Level 3
Course 07: HR : Recruitment Process
Course 08: UK Employment Law
Take your career to the next level with our bundle that includes not only technical courses but also five guided courses focused on personal development and career growth.
Course 09: Career Development Plan Fundamentals
Course 10: Networking Skills for Personal Success
Course 11: Boost Your Confidence and Self-Esteem
Course 12: Practical Time Management Masterclass
Course 13: Training For Anxiety & Stress Management
Learning Outcomes:
Understand the principles of effective team management and learn to apply them in a variety of contexts
Develop strong leadership skills and learn to motivate and inspire your team to greatness
Learn to delegate tasks effectively, empowering your team members to take on more responsibility
Gain CPD-QS accreditation in relevant courses to boost your resume and career prospects
Understand the basics of line management and talent management, including how to identify and develop top performers
Master performance management techniques to optimise your team's productivity and effectiveness
Develop a solid understanding of UK employment law and how it applies to your role as a leader
Please Note: Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed courses.
The Team Management course will teach you the fundamentals of effective team management, including how to build and lead high-performing teams. The Leadership and Management course will help you develop strong leadership skills, including how to inspire and motivate your team members to achieve greatness. Finally, the Delegation Skills course will teach you how to delegate tasks effectively, empowering your team members to take on more responsibility.
Certificate
QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.
The Quality Licence Scheme is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.
Upon completion, learners will receive Three QLS Endorsed hard copy certificates, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement.
 CPD 
25 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Managers looking to develop their leadership skills
Team leaders seeking to improve their team management techniques
Business owners interested in optimising their team's performance
 Career path 
Operations Manager: £25,000 - £65,000 per year
Human Resources Manager: £25,000 - £70,000 per year
Project Manager: £30,000 - £60,000 per year
Sales Manager: £25,000 - £70,000 per year
Executive Director: £50,000 - £120,000 per year
 Certificates 
Certificate of completion
 Hard copy certificate - Included 

Team Management, Leadership and Delegation Skills

<p>In recent global market trends, e-commerce is projected to reach <strong>$6.5 trillion by 2023</strong>. Retail has never been more dynamic, and the key to success lies in mastering both digital and brick-and-mortar sales channels. Explore the world of "<strong>Product Management &amp; Merchandising with Store Management - QLS Endorsed Courses</strong>" to confidently navigate this thriving industry.</p><p>Why is this course a game-changer? <strong>Merchandising decisions influence 70% of consumers' purchasing choices</strong>. <strong>Product Management Foundations</strong> covers product management essentials, including product lifecycle, market research, and product development. You'll learn to identify customer needs, create a product roadmap, and launch a successful product. The <strong>Store Manager</strong> course teaches you how to run a retail store effectively, covering hiring and training employees, managing inventory, and analysing financial statements. Finally, the <strong>Merchandising</strong> course focuses on the visual presentation of products, teaching you how to create appealing displays to attract and engage customers.</p><p>Stay caught up. Equip yourself with the necessary wisdom and command to be a front-runner in this lucrative industry. Whether starting or looking to refine your expertise, this course is your passport to a brighter retail future. Enrol today and redefine your retail journey!</p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01:</strong> Certificate in Product Management at QLS Level 4</li><li><strong>Course 02:</strong> Certificate in Store Manager at QLS Level 3</li><li><strong>Course 03:</strong> Diploma in Merchandising at QLS Level 5</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 04:</strong> Retail Management</li><li><strong>Course 05:</strong> Supply Chain Management</li><li><strong>Course 06:</strong> Certificate in Purchasing and Procurement</li><li><strong>Course 07:</strong> Transport Manager</li><li><strong>Course 08:</strong> Visual Merchandising Diploma</li></ul><p>Take your career to the next level with our bundle that includes not only technical courses but also<strong> five guided courses</strong> focused on personal development and<strong> career growth</strong>.</p><ul><li><strong>Course 09:</strong> Career Development Plan Fundamentals</li><li><strong>Course 10: </strong>Networking Skills for Personal Success</li><li><strong>Course 11: </strong>Boost Your Confidence and Self-Esteem</li><li><strong>Course 12: </strong>Practical Time Management Masterclass</li><li><strong>Course 13: </strong>Training For Anxiety &amp; Stress Management</li></ul><p><strong>Learning Outcomes</strong></p><ul><li>Gain a thorough understanding of product management principles and practices</li><li>Formulate talents to manage a retail store effectively</li><li>Acquire knowledge of different merchandising techniques and strategies</li><li>Learn how to identify customer needs and preferences to create effective product strategies</li><li>Develop aptitudes to build strong relationships with suppliers and vendors</li><li>Learn how to analyse market trends and consumer behaviour to create effective marketing strategies</li><li>Grow wisdom to manage inventory and stock levels to maximise profits and minimise losses</li></ul><p>The <strong>"Product Management &amp; Merchandising with Store Management - QLS Endorsed Courses"</strong> bundle includes three QLS Endorsed courses: Product Management Foundations, Store Manager, and Merchandising. The product management course covers the principles and practices of product management, including market research, identifying customer needs, creating effective product strategies, and managing relationships with suppliers and vendors.</p><p>The store management course focuses on developing the skills needed to manage a retail store effectively, including hiring and training employees, managing inventory, maximising sales, and minimising losses. The merchandising course covers different techniques and strategies for visual merchandising, buying and selecting merchandise and analysing market trends and consumer behaviour.</p><p><strong>Certificate</strong></p><ul><li><strong>QLS Endorsed </strong>courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.</li><li>The <strong>Quality Licence Scheme</strong> is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.</li><li>Upon completion, learners will receive <strong>3 QLS Endorsed Hard Copy Certificates</strong>, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS Endorsement.</li></ul><p><strong>Please Note: Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</strong></p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        300 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Individuals interested in pursuing a career in product management or retail management</li><li>Small business owners looking to improve their product management, store management, or merchandising abilities</li><li>Marketing professionals looking to enhance their knowledge of product management and merchandising strategies</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Anyone can enrol in <strong>Product Management &amp; Merchandising with Store Management - QLS Endorsed Courses</strong> bundle.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Retail Store Manager: £20,000 - £45,000 per year</li><li>Product Manager: £30,000 - £80,000 per year</li><li>Merchandiser: £20,000 - £40,000 per year</li><li>Supply Chain Manager: £25,000 - £60,000 per year</li><li>Marketing Manager: £25,000 - £60,000 per year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Hard Copy QLS Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

In recent global market trends, e-commerce is projected to reach $6.5 trillion by 2023. Retail has never been more dynamic, and the key to success lies in mastering both digital and brick-and-mortar sales channels. Explore the world of "Product Management & Merchandising with Store Management - QLS Endorsed Courses" to confidently navigate this thriving industry.
Why is this course a game-changer? Merchandising decisions influence 70% of consumers' purchasing choices. Product Management Foundations covers product management essentials, including product lifecycle, market research, and product development. You'll learn to identify customer needs, create a product roadmap, and launch a successful product. The Store Manager course teaches you how to run a retail store effectively, covering hiring and training employees, managing inventory, and analysing financial statements. Finally, the Merchandising course focuses on the visual presentation of products, teaching you how to create appealing displays to attract and engage customers.
Stay caught up. Equip yourself with the necessary wisdom and command to be a front-runner in this lucrative industry. Whether starting or looking to refine your expertise, this course is your passport to a brighter retail future. Enrol today and redefine your retail journey!
QLS Endorsed Courses:
Course 01: Certificate in Product Management at QLS Level 4
Course 02: Certificate in Store Manager at QLS Level 3
Course 03: Diploma in Merchandising at QLS Level 5
CPD QS Accredited Courses:
Course 04: Retail Management
Course 05: Supply Chain Management
Course 06: Certificate in Purchasing and Procurement
Course 07: Transport Manager
Course 08: Visual Merchandising Diploma
Take your career to the next level with our bundle that includes not only technical courses but also five guided courses focused on personal development and career growth.
Course 09: Career Development Plan Fundamentals
Course 10: Networking Skills for Personal Success
Course 11: Boost Your Confidence and Self-Esteem
Course 12: Practical Time Management Masterclass
Course 13: Training For Anxiety & Stress Management
Learning Outcomes
Gain a thorough understanding of product management principles and practices
Formulate talents to manage a retail store effectively
Acquire knowledge of different merchandising techniques and strategies
Learn how to identify customer needs and preferences to create effective product strategies
Develop aptitudes to build strong relationships with suppliers and vendors
Learn how to analyse market trends and consumer behaviour to create effective marketing strategies
Grow wisdom to manage inventory and stock levels to maximise profits and minimise losses
The "Product Management & Merchandising with Store Management - QLS Endorsed Courses" bundle includes three QLS Endorsed courses: Product Management Foundations, Store Manager, and Merchandising. The product management course covers the principles and practices of product management, including market research, identifying customer needs, creating effective product strategies, and managing relationships with suppliers and vendors.
The store management course focuses on developing the skills needed to manage a retail store effectively, including hiring and training employees, managing inventory, maximising sales, and minimising losses. The merchandising course covers different techniques and strategies for visual merchandising, buying and selecting merchandise and analysing market trends and consumer behaviour.
Certificate
QLS Endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.
The Quality Licence Scheme is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.
Upon completion, learners will receive 3 QLS Endorsed Hard Copy Certificates, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS Endorsement.
Please Note: Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.
 CPD 
300 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Individuals interested in pursuing a career in product management or retail management
Small business owners looking to improve their product management, store management, or merchandising abilities
Marketing professionals looking to enhance their knowledge of product management and merchandising strategies
 Requirements 
Anyone can enrol in Product Management & Merchandising with Store Management - QLS Endorsed Courses bundle.
 Career path 
Retail Store Manager: £20,000 - £45,000 per year
Product Manager: £30,000 - £80,000 per year
Merchandiser: £20,000 - £40,000 per year
Supply Chain Manager: £25,000 - £60,000 per year
Marketing Manager: £25,000 - £60,000 per year
 Certificates 
Hard Copy QLS Certificate
 Hard copy certificate - Included 

Level 3, 4 & 5 QLS Endorsed Diploma | 3 QLS Hard Copy Certificates Included | Plus 10 CPD Courses | Lifetime Access

Product Management & Merchandising with Store Management - QLS Endorsed Courses

<p>Imagine a life where you feel confident, empowered, and in control of your emotions. Where you effortlessly manage challenging behaviour and build strong, meaningful relationships with those around you. Sounds too good to be true, right? But what if we told you that it's not only possible, but it's within your reach? All you need is the right guidance, tools and resources. And that's where our Behaviour Management, Psychology and Emotional Intelligence bundle comes in.</p> <p>This bundle is designed to equip you with the knowledge and skills to navigate the complexities of human behaviour and emotions. It offers a unique blend of theoretical and practical insights, drawing upon the latest research and best practices in the field. With three QLS-endorsed courses, five CPD QS-accredited relevant courses and five CPD QS-accredited career development courses, this bundle covers a wide range of topics and applications.</p> <p>By completing this bundle, you will receive a set of QLS hardcopy certificates, demonstrating your mastery of these essential skills. Whether you're looking to enhance your personal or professional life, this bundle is an excellent investment in yourself. So, what are you waiting for? Let's begin this exciting journey of self-discovery and growth.</p> <p>Now let's move on to the learning outcomes.</p> <p><strong>QLS Endorsed Courses: </strong></p> <ul> <li><strong>Course 01:</strong> Certificate in Cognitive Behavioural Therapy at QLS Level 3</li><li><strong>Course 02:</strong> Advanced Certificate in Psychology at QLS Level 4</li><li><strong>Course 03:</strong> Diploma in Emotional Intelligence and Human Behaviour at QLS Level 5</li></ul> <p><strong>CPD QS Accredited Courses:</strong></p> <ul> <li><strong>Course 04:</strong> Communication Masterclass Building Strong Relationships</li><li><strong>Course 05:</strong> Spiritual Life Coaching</li><li><strong>Course 06:</strong> Leadership Skills for The Future</li><li><strong>Course 07:</strong> Coaching &amp; Mentoring</li><li><strong>Course 08:</strong> Public Speaking: Presentations like a Boss</li></ul> <p>Take your career to the next level with our bundle that includes not only technical courses but also <strong>five guided courses</strong> focused on personal development and <strong> career growth.</strong></p> <ul> <li><strong>Course 09: </strong>Personal Development</li><li><strong>Course 10:</strong> Career Development Plan Fundamentals</li><li><strong>Course 11: </strong>Leadership and Management Course</li><li><strong>Course 12: </strong>Communication Building Masterclass</li><li><strong>Course 13: </strong>Positive Psychology Masterclass</li></ul> <p><strong>Learning Outcomes:</strong></p> <ul> <li>Understand the principles of effective behaviour management and how to apply them in a variety of contexts.</li><li>Develop a strong foundation in advanced psychology concepts and theories.</li><li>Enhance your emotional intelligence skills, including self-awareness, self-regulation, motivation, empathy, and social skills.</li><li>Master communication skills to build strong, positive relationships with others.</li><li>Learn the fundamentals of coaching and mentoring and how to apply them in various settings.</li><li>Develop leadership skills for the future, including strategic thinking, decision-making, and effective team management.</li><li>Become a skilled public speaker and learn how to deliver presentations with confidence and impact.</li></ul><p>ur Behaviour Management, Psychology and Emotional Intelligence bundle is a comprehensive collection of courses designed to provide learners with a deep understanding of the principles of human behaviour and the tools to effectively manage it. The bundle includes three QLS-endorsed courses: Behaviour Management, Advanced Certificate in Psychology Level 4, and Emotional Intelligence. </p> <p>These courses cover essential topics such as understanding the different types of behaviour, the role of psychology in behaviour management, and the key components of emotional intelligence.</p> <p>The Behaviour Management course focuses on strategies and techniques to manage behaviour effectively, including positive reinforcement and behaviour modification. The Advanced Certificate in Psychology Level 4 covers the principles of psychology, including human development, motivation, learning, memory, and perception. The Emotional Intelligence course explores the five key components of emotional intelligence and how to apply them in various settings.</p> <p><strong>Certificate</strong></p> <p>QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.<br /><strong>The Quality Licence Scheme</strong> is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.<br />Upon completion, learners will receive Three <strong>QLS Endorsed</strong> hard copy certificates, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        30 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>This bundle is perfect for:</p> <ul> <li>Professionals who want to enhance their understanding of behaviour management and psychology.</li><li>Individuals looking to develop their emotional intelligence and interpersonal skills.</li><li>Those who want to improve their communication and public speaking skills.</li><li>Anyone interested in coaching, mentoring, or leadership development.</li></ul> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>This bundle will be beneficial to anybody planning to start a career as:</p> <ul> <li>Behavioural Therapist: £22,000 - £50,000 per annum</li><li>Psychologist: £26,000 - £73,000 per annum</li><li>Leadership Development Manager: £30,000 - £70,000 per annum</li><li>Communication Specialist: £22,000 - £65,000 per annum</li><li>Public Speaking Coach: £25,000 - £60,000 per annum</li><li>Life Coach: £20,000 - £100,000 per annum</li></ul> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Imagine a life where you feel confident, empowered, and in control of your emotions. Where you effortlessly manage challenging behaviour and build strong, meaningful relationships with those around you. Sounds too good to be true, right? But what if we told you that it's not only possible, but it's within your reach? All you need is the right guidance, tools and resources. And that's where our Behaviour Management, Psychology and Emotional Intelligence bundle comes in.
This bundle is designed to equip you with the knowledge and skills to navigate the complexities of human behaviour and emotions. It offers a unique blend of theoretical and practical insights, drawing upon the latest research and best practices in the field. With three QLS-endorsed courses, five CPD QS-accredited relevant courses and five CPD QS-accredited career development courses, this bundle covers a wide range of topics and applications.
By completing this bundle, you will receive a set of QLS hardcopy certificates, demonstrating your mastery of these essential skills. Whether you're looking to enhance your personal or professional life, this bundle is an excellent investment in yourself. So, what are you waiting for? Let's begin this exciting journey of self-discovery and growth.
Now let's move on to the learning outcomes.
QLS Endorsed Courses: 
Course 01: Certificate in Cognitive Behavioural Therapy at QLS Level 3
Course 02: Advanced Certificate in Psychology at QLS Level 4
Course 03: Diploma in Emotional Intelligence and Human Behaviour at QLS Level 5
CPD QS Accredited Courses:
Course 04: Communication Masterclass Building Strong Relationships
Course 05: Spiritual Life Coaching
Course 06: Leadership Skills for The Future
Course 07: Coaching & Mentoring
Course 08: Public Speaking: Presentations like a Boss
Take your career to the next level with our bundle that includes not only technical courses but also five guided courses focused on personal development and  career growth.
Course 09: Personal Development
Course 10: Career Development Plan Fundamentals
Course 11: Leadership and Management Course
Course 12: Communication Building Masterclass
Course 13: Positive Psychology Masterclass
Learning Outcomes:
Understand the principles of effective behaviour management and how to apply them in a variety of contexts.
Develop a strong foundation in advanced psychology concepts and theories.
Enhance your emotional intelligence skills, including self-awareness, self-regulation, motivation, empathy, and social skills.
Master communication skills to build strong, positive relationships with others.
Learn the fundamentals of coaching and mentoring and how to apply them in various settings.
Develop leadership skills for the future, including strategic thinking, decision-making, and effective team management.
Become a skilled public speaker and learn how to deliver presentations with confidence and impact.
ur Behaviour Management, Psychology and Emotional Intelligence bundle is a comprehensive collection of courses designed to provide learners with a deep understanding of the principles of human behaviour and the tools to effectively manage it. The bundle includes three QLS-endorsed courses: Behaviour Management, Advanced Certificate in Psychology Level 4, and Emotional Intelligence. 
These courses cover essential topics such as understanding the different types of behaviour, the role of psychology in behaviour management, and the key components of emotional intelligence.
The Behaviour Management course focuses on strategies and techniques to manage behaviour effectively, including positive reinforcement and behaviour modification. The Advanced Certificate in Psychology Level 4 covers the principles of psychology, including human development, motivation, learning, memory, and perception. The Emotional Intelligence course explores the five key components of emotional intelligence and how to apply them in various settings.
Certificate
QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.
The Quality Licence Scheme is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.
Upon completion, learners will receive Three QLS Endorsed hard copy certificates, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement.
 CPD 
30 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
This bundle is perfect for:
Professionals who want to enhance their understanding of behaviour management and psychology.
Individuals looking to develop their emotional intelligence and interpersonal skills.
Those who want to improve their communication and public speaking skills.
Anyone interested in coaching, mentoring, or leadership development.
 Career path 
This bundle will be beneficial to anybody planning to start a career as:
Behavioural Therapist: £22,000 - £50,000 per annum
Psychologist: £26,000 - £73,000 per annum
Leadership Development Manager: £30,000 - £70,000 per annum
Communication Specialist: £22,000 - £65,000 per annum
Public Speaking Coach: £25,000 - £60,000 per annum
Life Coach: £20,000 - £100,000 per annum
 Certificates 
Certificate of completion
 Hard copy certificate - Included 

Level 3, 4 & 5 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Behaviour Management, Psychology and Emotional Intelligence

<p>Have you ever wondered what it takes to provide care and comfort to those in need? Well, wonder no more! Our bundle of Nursing, Pharmacology, and Safe Handling of Medicine courses has everything you need to start your journey as a healthcare professional. With three QLS-endorsed courses and five CPD QS accredited relevant courses, you'll be equipped with the knowledge and skills to make a positive impact in the lives of others.</p> <p>Unlock the doors to a world of endless possibilities in the healthcare industry by embracing the power of Nursing, Pharmacology, and Safe Handling of Medicine. With an ageing population driving the demand for compassionate and skilled healthcare professionals, the UK is in dire need of individuals ready to make a difference in the lives of those in need. Join the ranks of those making an impact, and become a vital part of the estimated 1.5 million people's healthcare journey.</p> <p>The three QLS-endorsed courses in our bundle will help you gain a comprehensive understanding of Nursing, Pharmacology, and Safe Handling of Medicine. You'll learn about nursing assistant duties, the science of drugs, and how to handle medicine safely. At the end of your studies, you'll receive three hardcopy certificates, proving your expertise to potential employers.</p> <p>The 5 CPD QS accredited relevant courses in our bundle will further enhance your skills and knowledge in the healthcare field. From control and administration of medicines to medical transcription, you'll have a range of career options to choose from.</p> <p>So what are you waiting for? Start your journey to a rewarding career in healthcare today!</p> <p><strong>QLS Endorsed Courses:</strong></p> <ul> <li><strong>Course 01: </strong>Advanced Diploma in Nursing Assistant at QLS Level 7</li><li><strong>Course 02:</strong> Diploma in Pharmacology at QLS Level 4</li><li><strong>Course 03: </strong>Diploma in Safe Handling of Medicines at QLS Level 5</li></ul> <p><strong>CPD QS Accredited Courses:</strong></p> <ul> <li><strong>Course 04: </strong>Control and Administration of Medicines Online Training Course</li><li><strong>Course 05: </strong>Medical Transcription</li><li><strong>Course 06: </strong>Medical Law</li><li><strong>Course 07: </strong>Medical Lab Technician</li><li><strong>Course 08:</strong> Phlebotomist Training</li></ul> <p>Take your career to the next level with our bundle that includes not only technical courses but also<strong> five guided courses</strong> focused on personal development and<strong> career growth</strong>.</p> <ul> <li><strong>Course 09:</strong> Career Development Plan Fundamentals</li><li><strong>Course 10: </strong>Networking Skills for Personal Success</li><li><strong>Course 11:</strong> Boost Your Confidence and Self-Esteem</li><li><strong>Course 12: </strong>Practical Time Management Masterclass</li><li><strong>Course 13: </strong>Training For Anxiety &amp; Stress Management</li></ul> <p><strong> L</strong><strong>earning Outcomes:</strong></p> <ul> <li>Understanding of nursing assistant duties and responsibilities</li><li>Knowledge of pharmacology, including drug classification and actions</li><li>Ability to safely handle and administer medicine</li><li>Understanding of medical transcription and its importance in healthcare</li><li>Knowledge of medical law and ethics</li><li>Understanding of the role of a medical lab technician</li><li>Skill in performing phlebotomy procedures</li></ul> <p><strong>Please Note: </strong>Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p><strong>Nursing: </strong>Nursing Assistant: This course provides a comprehensive overview of the nursing profession, including the roles and responsibilities of nursing assistants. It covers topics such as patient care, communication, and documentation.</p> <p><strong>Pharmacology</strong>: This course covers the study of drugs and their interactions with the human body. It covers topics such as drug classifications, administration, and side effects.</p> <p><strong>Safe Handling of Medicines</strong>: This course focuses on the safe handling, storage, and administration of medicine. It covers topics such as legal and ethical responsibilities, proper labelling, and disposal of unused medications.</p> <p><strong>Certificate</strong></p> <p>QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.<br /><strong>The Quality Licence Scheme</strong> is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.<br />Upon completion, learners will receive Three <strong>QLS Endorsed</strong> hard copy certificates, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        30 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <ul> <li>Aspiring nursing assistants</li><li>Individuals interested in pursuing a career in pharmacology</li><li>Healthcare professionals looking to improve their knowledge of safe handling of medicines</li><li>Medical students</li><li>Anyone interested in expanding their knowledge of the healthcare field</li></ul> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <ul> <li>Nursing Assistant - £18,000 to £22,000 per annum</li><li>Pharmacologist - £30,000 to £50,000 per annum</li><li>Medical Lab Technician - £20,000 to £30,000 per annum</li><li>Medical Transcriptionist - £20,000 to £30,000 per annum</li><li>Phlebotomist - £18,000 to £25,000 per annum</li></ul> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Have you ever wondered what it takes to provide care and comfort to those in need? Well, wonder no more! Our bundle of Nursing, Pharmacology, and Safe Handling of Medicine courses has everything you need to start your journey as a healthcare professional. With three QLS-endorsed courses and five CPD QS accredited relevant courses, you'll be equipped with the knowledge and skills to make a positive impact in the lives of others.
Unlock the doors to a world of endless possibilities in the healthcare industry by embracing the power of Nursing, Pharmacology, and Safe Handling of Medicine. With an ageing population driving the demand for compassionate and skilled healthcare professionals, the UK is in dire need of individuals ready to make a difference in the lives of those in need. Join the ranks of those making an impact, and become a vital part of the estimated 1.5 million people's healthcare journey.
The three QLS-endorsed courses in our bundle will help you gain a comprehensive understanding of Nursing, Pharmacology, and Safe Handling of Medicine. You'll learn about nursing assistant duties, the science of drugs, and how to handle medicine safely. At the end of your studies, you'll receive three hardcopy certificates, proving your expertise to potential employers.
The 5 CPD QS accredited relevant courses in our bundle will further enhance your skills and knowledge in the healthcare field. From control and administration of medicines to medical transcription, you'll have a range of career options to choose from.
So what are you waiting for? Start your journey to a rewarding career in healthcare today!
QLS Endorsed Courses:
Course 01: Advanced Diploma in Nursing Assistant at QLS Level 7
Course 02: Diploma in Pharmacology at QLS Level 4
Course 03: Diploma in Safe Handling of Medicines at QLS Level 5
CPD QS Accredited Courses:
Course 04: Control and Administration of Medicines Online Training Course
Course 05: Medical Transcription
Course 06: Medical Law
Course 07: Medical Lab Technician
Course 08: Phlebotomist Training
Take your career to the next level with our bundle that includes not only technical courses but also five guided courses focused on personal development and career growth.
Course 09: Career Development Plan Fundamentals
Course 10: Networking Skills for Personal Success
Course 11: Boost Your Confidence and Self-Esteem
Course 12: Practical Time Management Masterclass
Course 13: Training For Anxiety & Stress Management
 Learning Outcomes:
Understanding of nursing assistant duties and responsibilities
Knowledge of pharmacology, including drug classification and actions
Ability to safely handle and administer medicine
Understanding of medical transcription and its importance in healthcare
Knowledge of medical law and ethics
Understanding of the role of a medical lab technician
Skill in performing phlebotomy procedures
Please Note: Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed courses.
Nursing: Nursing Assistant: This course provides a comprehensive overview of the nursing profession, including the roles and responsibilities of nursing assistants. It covers topics such as patient care, communication, and documentation.
Pharmacology: This course covers the study of drugs and their interactions with the human body. It covers topics such as drug classifications, administration, and side effects.
Safe Handling of Medicines: This course focuses on the safe handling, storage, and administration of medicine. It covers topics such as legal and ethical responsibilities, proper labelling, and disposal of unused medications.
Certificate
QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.
The Quality Licence Scheme is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.
Upon completion, learners will receive Three QLS Endorsed hard copy certificates, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement.
 CPD 
30 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Aspiring nursing assistants
Individuals interested in pursuing a career in pharmacology
Healthcare professionals looking to improve their knowledge of safe handling of medicines
Medical students
Anyone interested in expanding their knowledge of the healthcare field
 Career path 
Nursing Assistant - £18,000 to £22,000 per annum
Pharmacologist - £30,000 to £50,000 per annum
Medical Lab Technician - £20,000 to £30,000 per annum
Medical Transcriptionist - £20,000 to £30,000 per annum
Phlebotomist - £18,000 to £25,000 per annum
 Certificates 
Certificate of completion
 Hard copy certificate - Included 

Nursing, Pharmacology and Safe Handling of Medicine

<p>Do you have a passion for the intricacies of trade and commerce? The bundle of Port Management, Commercial law &amp; Logistic Management is for you! This bundle is designed for individuals who have a keen interest in managing ports, understanding the commercial law and managing logistic operations. With this bundle, you will have the chance to gain a comprehensive understanding of these areas and the skills to excel in this field.</p> <p>The UK is a hub for international trade, with its ports handling over 500 million tonnes of cargo annually. The logistics industry in the UK employs over 2 million people, making it a critical sector for the country's economy. With the increasing demand for efficient supply chain management and skilled professionals in commercial law, upskilling in Port Management, Commercial law, and Logistic Management can open up numerous career opportunities and contribute to the growth of the industry.</p> <p>Upon completion, you will receive three hardcopy certificates acknowledging your newfound expertise in the field. The bundle also includes 5 CPD-QS Accredited courses that complement the main courses. These courses cover subjects such as Supply Chain Management, Warehouse Management, Import/Export, and more. With these courses, you will be able to acquire a broad range of skills and knowledge that are essential for success in the industry.</p> <p>This bundle provides you with a valuable opportunity to expand your knowledge and skillset in the field of port management, commercial law and logistic management. Whether you're looking to enhance your current career or start a new one, this bundle is the perfect choice for you! So, why wait? Enrol in the bundle today and take the first step towards a successful future.</p> <p><strong>QLS Endorsed Courses:</strong></p> <ul> <li><strong>Course 01:</strong> Diploma in Port Management at QLS Level 5</li><li><strong>Course 02:</strong> Diploma in Commercial Law at QLS Level 3</li><li><strong>Course 03:</strong> Diploma in Logistics Management at QLS Level 5</li></ul> <p><strong>CPD QS Accredited Courses:</strong></p> <ul> <li><strong>Course 04:</strong> Supply Chain Management</li><li><strong>Course 05:</strong> Airport Management</li><li><strong>Course 06:</strong> Transport Manager</li><li><strong>Course 07:</strong> Warehouse Management Diploma</li><li><strong>Course 08:</strong> Import/Export</li></ul> <p>Take your career to the next level with our bundle that includes not only technical courses but also <strong>five guided courses</strong> focused on personal development and <strong> career growth.</strong></p> <ul> <li><strong>Course 09:</strong> Personal Development</li><li><strong>Course 10:</strong> Career Development Plan Fundamentals</li><li><strong>Course 11:</strong> Leadership and Management Course</li><li><strong>Course 12:</strong> Communication Building Masterclass</li><li><strong>Course 13:</strong> Positive Psychology Masterclass</li></ul> <p><strong>Learning Outcomes:</strong></p> <ul> <li>Understanding the fundamental principles of port management.</li><li>Knowledge of commercial law and its application in the business world.</li><li>Effective planning and execution of logistics management strategies.</li><li>Understanding the importance of supply chain management in the global trade.</li><li>Knowledge of airport management and its functions.</li><li>Skilled in warehouse management and inventory control.</li><li>Understanding the complexities of import and export operations.</li></ul> <p><strong>Please Note:</strong> Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p><strong>Port Management: </strong>This course covers the various aspects of port management, including port operations, cargo handling, and security. The course is designed to provide a comprehensive understanding of the port industry and its workings.</p> <p><strong>Commercial law: </strong>This course covers the legal aspects of business operations, including contract law, company law, and intellectual property law. The course provides a comprehensive overview of the laws and regulations that govern commercial transactions.</p> <p><strong>Logistic Management</strong>: This course covers the essential elements of logistics management, including inventory management, transportation, and distribution. The course is designed to provide learners with the skills and knowledge needed to develop, implement and manage logistics strategies.</p> <p><strong>Certificate</strong></p> <p>QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.<br /><strong>The Quality Licence Scheme</strong> is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.<br />Upon completion, learners will receive Three <strong>QLS Endorsed</strong> hard copy certificates, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        40 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <ul> <li>Professionals looking to advance their careers in the port, logistics, or commercial industries.</li><li>Business owners who want to improve their knowledge of the relevant legal and operational aspects of their businesses.</li><li>Individuals seeking a comprehensive understanding of the trade and commerce industry.</li><li>Individuals seeking a career change and looking to enter the port, logistics, or commercial industries.</li><li>Students and recent graduates who want to gain a comprehensive understanding of the relevant industries.</li></ul> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <ul> <li>Port Manager - £40,000 - £70,000 p.a.</li><li>Commercial Lawyer - £50,000 - £100,000 p.a.</li><li>Logistics Manager - £35,000 - £65,000 p.a.</li><li>Supply Chain Manager - £45,000 - £80,000 p.a.</li><li>Airport Manager - £60,000 - £100,000 p.a.</li></ul> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Do you have a passion for the intricacies of trade and commerce? The bundle of Port Management, Commercial law & Logistic Management is for you! This bundle is designed for individuals who have a keen interest in managing ports, understanding the commercial law and managing logistic operations. With this bundle, you will have the chance to gain a comprehensive understanding of these areas and the skills to excel in this field.
The UK is a hub for international trade, with its ports handling over 500 million tonnes of cargo annually. The logistics industry in the UK employs over 2 million people, making it a critical sector for the country's economy. With the increasing demand for efficient supply chain management and skilled professionals in commercial law, upskilling in Port Management, Commercial law, and Logistic Management can open up numerous career opportunities and contribute to the growth of the industry.
Upon completion, you will receive three hardcopy certificates acknowledging your newfound expertise in the field. The bundle also includes 5 CPD-QS Accredited courses that complement the main courses. These courses cover subjects such as Supply Chain Management, Warehouse Management, Import/Export, and more. With these courses, you will be able to acquire a broad range of skills and knowledge that are essential for success in the industry.
This bundle provides you with a valuable opportunity to expand your knowledge and skillset in the field of port management, commercial law and logistic management. Whether you're looking to enhance your current career or start a new one, this bundle is the perfect choice for you! So, why wait? Enrol in the bundle today and take the first step towards a successful future.
QLS Endorsed Courses:
Course 01: Diploma in Port Management at QLS Level 5
Course 02: Diploma in Commercial Law at QLS Level 3
Course 03: Diploma in Logistics Management at QLS Level 5
CPD QS Accredited Courses:
Course 04: Supply Chain Management
Course 05: Airport Management
Course 06: Transport Manager
Course 07: Warehouse Management Diploma
Course 08: Import/Export
Take your career to the next level with our bundle that includes not only technical courses but also five guided courses focused on personal development and  career growth.
Course 09: Personal Development
Course 10: Career Development Plan Fundamentals
Course 11: Leadership and Management Course
Course 12: Communication Building Masterclass
Course 13: Positive Psychology Masterclass
Learning Outcomes:
Understanding the fundamental principles of port management.
Knowledge of commercial law and its application in the business world.
Effective planning and execution of logistics management strategies.
Understanding the importance of supply chain management in the global trade.
Knowledge of airport management and its functions.
Skilled in warehouse management and inventory control.
Understanding the complexities of import and export operations.
Please Note: Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed courses.
Port Management: This course covers the various aspects of port management, including port operations, cargo handling, and security. The course is designed to provide a comprehensive understanding of the port industry and its workings.
Commercial law: This course covers the legal aspects of business operations, including contract law, company law, and intellectual property law. The course provides a comprehensive overview of the laws and regulations that govern commercial transactions.
Logistic Management: This course covers the essential elements of logistics management, including inventory management, transportation, and distribution. The course is designed to provide learners with the skills and knowledge needed to develop, implement and manage logistics strategies.
Certificate
QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.
The Quality Licence Scheme is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.
Upon completion, learners will receive Three QLS Endorsed hard copy certificates, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement.
 CPD 
40 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Professionals looking to advance their careers in the port, logistics, or commercial industries.
Business owners who want to improve their knowledge of the relevant legal and operational aspects of their businesses.
Individuals seeking a comprehensive understanding of the trade and commerce industry.
Individuals seeking a career change and looking to enter the port, logistics, or commercial industries.
Students and recent graduates who want to gain a comprehensive understanding of the relevant industries.
 Career path 
Port Manager - £40,000 - £70,000 p.a.
Commercial Lawyer - £50,000 - £100,000 p.a.
Logistics Manager - £35,000 - £65,000 p.a.
Supply Chain Manager - £45,000 - £80,000 p.a.
Airport Manager - £60,000 - £100,000 p.a.
 Certificates 
Certificate of completion
 Hard copy certificate - Included 

Port Management, Commercial law & Logistic Management

<p>Leading a team can be a daunting task, but it doesn't have to be! With our Team Management, Leadership &amp; Line Management bundle, you'll gain the confidence, skills and knowledge to take your leadership abilities to the next level.</p> <p>This bundle offers a collection of courses that will provide you with an in-depth understanding of team management, leadership, and line management, all endorsed by the Quality License Scheme (QLS). What's more, you'll receive hardcopy certificates upon completion of each QLS-endorsed course!</p> <p>In addition to the three QLS-endorsed courses, the bundle also includes five CPD QS-accredited relevant courses that cover a range of topics, including negotiation skills, ethical leadership, talent management, workplace productivity and UK employment law. Furthermore, the bundle offers five career development courses to help you develop your skills and advance your career.</p> <p>With our Team Management, Leadership &amp; Line Management bundle, you'll gain a deeper understanding of what it takes to lead and manage a team successfully. You'll learn how to inspire and motivate your team members, handle conflicts, set achievable goals, manage performance, and create a positive and productive work environment.</p> <p>So, if you're looking to enhance your leadership and management skills, boost your confidence, and advance your career, enrol in our Team Management, Leadership &amp; Line Management bundle today!</p> <p><strong>QLS Endorsed Courses:</strong></p> <ul> <li><strong>Course 01:</strong> Diploma in Team Management at QLS Level 5</li><li><strong>Course 02:</strong> Diploma in Leadership and Management Training at QLS Level 4</li><li><strong>Course 03:</strong> Diploma in Line Management at QLS Level 5</li></ul> <p><strong>CPD QS Accredited Courses:</strong></p> <ul> <li><strong>Course 04:</strong> Maximise Your Personal Productivity: Negotiation Skills Course</li><li><strong>Course 05:</strong> The Principles of Ethical Leadership</li><li><strong>Course 06:</strong> Talent Management Level 3</li><li><strong>Course 07:</strong> Workplace Productivity Training</li><li><strong>Course 08:</strong> UK Employment Law</li></ul> <p>Take your career to the next level with our bundle that includes not only technical courses but also <strong>five guided courses</strong> focused on personal development and <strong> career growth.</strong></p> <ul> <li><strong>Course 09:</strong> Personal Development</li><li><strong>Course 10:</strong> Career Development Plan Fundamentals</li><li><strong>Course 11:</strong> Leadership and Management Course</li><li><strong>Course 12:</strong> Communication Building Masterclass</li><li><strong>Course 13:</strong> Positive Psychology Masterclass</li></ul> <p><strong>Learning Outcomes:</strong></p> <p>Upon completion of the courses, you will be able to:</p> <ul> <li>Gain an in-depth understanding of team management, leadership, and line management.</li><li>Develop your negotiation skills and learn the principles of ethical leadership.</li><li>Understand talent management and learn how to increase workplace productivity.</li><li>Acquire knowledge of UK employment law.</li><li>Develop the skills necessary to advance your career and take on leadership roles.</li><li>Learn how to inspire and motivate team members, handle conflicts and manage performance.</li><li>Understand how to create a positive and productive work environment.</li></ul> <p><strong>Please Note:</strong> Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p>The QLS-endorsed Team Management, Leadership &amp; Line Management bundle comprises 13 courses designed to enhance your leadership and management skills. This bundle includes three QLS-endorsed courses: Team Management, Leadership and Management Training Course, and Line Management. Upon completion of each of these courses, you'll receive hardcopy certificates recognised by employers and academic institutions worldwide.</p> <p>The bundle also includes five CPD QS-accredited relevant courses that cover negotiation skills, ethical leadership, talent management, workplace productivity, and UK employment law. These courses are designed to equip you with the necessary skills and knowledge to succeed in today's competitive job market. Additionally, the bundle offers five career development courses that aim to help you develop your skills, advance your career and achieve your professional goals.</p> <p><strong>Certificate</strong></p> <p>QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.<br /><strong>The Quality Licence Scheme</strong> is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.<br />Upon completion, learners will receive Three <strong>QLS Endorsed</strong> hard copy certificates, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        35 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>This bundle is ideal for:</p> <ul> <li>Professionals seeking to enhance their leadership and management skills.</li><li>Individuals interested in pursuing a career in team management, leadership and line management.</li><li>Managers who want to develop their skills and advance their careers.</li><li>Anyone looking to improve their productivity and performance in the workplace.</li></ul> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Our training bundle prepares you for a range of careers, including:</p> <ul> <li>Team Leader - £28,000 to £45,000</li><li>Operations Manager - £30,000 to £55,000</li><li>Project Manager - £30,000 to £65,000</li><li>Human Resources Manager - £35,000 to £60,000</li><li>General Manager - £40,000 to £100,000</li><li>Chief Executive Officer - £70,000 to £200,000+</li></ul> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Leading a team can be a daunting task, but it doesn't have to be! With our Team Management, Leadership & Line Management bundle, you'll gain the confidence, skills and knowledge to take your leadership abilities to the next level.
This bundle offers a collection of courses that will provide you with an in-depth understanding of team management, leadership, and line management, all endorsed by the Quality License Scheme (QLS). What's more, you'll receive hardcopy certificates upon completion of each QLS-endorsed course!
In addition to the three QLS-endorsed courses, the bundle also includes five CPD QS-accredited relevant courses that cover a range of topics, including negotiation skills, ethical leadership, talent management, workplace productivity and UK employment law. Furthermore, the bundle offers five career development courses to help you develop your skills and advance your career.
With our Team Management, Leadership & Line Management bundle, you'll gain a deeper understanding of what it takes to lead and manage a team successfully. You'll learn how to inspire and motivate your team members, handle conflicts, set achievable goals, manage performance, and create a positive and productive work environment.
So, if you're looking to enhance your leadership and management skills, boost your confidence, and advance your career, enrol in our Team Management, Leadership & Line Management bundle today!
QLS Endorsed Courses:
Course 01: Diploma in Team Management at QLS Level 5
Course 02: Diploma in Leadership and Management Training at QLS Level 4
Course 03: Diploma in Line Management at QLS Level 5
CPD QS Accredited Courses:
Course 04: Maximise Your Personal Productivity: Negotiation Skills Course
Course 05: The Principles of Ethical Leadership
Course 06: Talent Management Level 3
Course 07: Workplace Productivity Training
Course 08: UK Employment Law
Take your career to the next level with our bundle that includes not only technical courses but also five guided courses focused on personal development and  career growth.
Course 09: Personal Development
Course 10: Career Development Plan Fundamentals
Course 11: Leadership and Management Course
Course 12: Communication Building Masterclass
Course 13: Positive Psychology Masterclass
Learning Outcomes:
Upon completion of the courses, you will be able to:
Gain an in-depth understanding of team management, leadership, and line management.
Develop your negotiation skills and learn the principles of ethical leadership.
Understand talent management and learn how to increase workplace productivity.
Acquire knowledge of UK employment law.
Develop the skills necessary to advance your career and take on leadership roles.
Learn how to inspire and motivate team members, handle conflicts and manage performance.
Understand how to create a positive and productive work environment.
Please Note: Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed courses.
The QLS-endorsed Team Management, Leadership & Line Management bundle comprises 13 courses designed to enhance your leadership and management skills. This bundle includes three QLS-endorsed courses: Team Management, Leadership and Management Training Course, and Line Management. Upon completion of each of these courses, you'll receive hardcopy certificates recognised by employers and academic institutions worldwide.
The bundle also includes five CPD QS-accredited relevant courses that cover negotiation skills, ethical leadership, talent management, workplace productivity, and UK employment law. These courses are designed to equip you with the necessary skills and knowledge to succeed in today's competitive job market. Additionally, the bundle offers five career development courses that aim to help you develop your skills, advance your career and achieve your professional goals.
Certificate
QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.
The Quality Licence Scheme is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.
Upon completion, learners will receive Three QLS Endorsed hard copy certificates, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement.
 CPD 
35 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
This bundle is ideal for:
Professionals seeking to enhance their leadership and management skills.
Individuals interested in pursuing a career in team management, leadership and line management.
Managers who want to develop their skills and advance their careers.
Anyone looking to improve their productivity and performance in the workplace.
 Career path 
Our training bundle prepares you for a range of careers, including:
Team Leader - £28,000 to £45,000
Operations Manager - £30,000 to £55,000
Project Manager - £30,000 to £65,000
Human Resources Manager - £35,000 to £60,000
General Manager - £40,000 to £100,000
Chief Executive Officer - £70,000 to £200,000+
 Certificates 
Certificate of completion
 Hard copy certificate - Included 

Team Management, Leadership & Line Management (QLS)

<p>From the Magna Carta to modern legislation, the law has played a significant role in shaping society for centuries. Our bundle offers three QLS-endorsed courses that provide a comprehensive introduction to the principles and practices of three essential areas of law. These courses will equip you with a solid understanding of the legal framework governing each area, enabling you to apply this knowledge in a variety of settings.</p> <p>Upon completion of each QLS-endorsed course, you will receive a hardcopy certificate that demonstrates your achievement, making it an excellent addition to your CV or resume. Additionally, there are five CPD QS-accredited relevant courses that can help you further develop your legal knowledge.</p> <p>These courses cover a wide range of topics, including paralegal services, legal advising, conveyancing and residential property sales. Finally, there are five CPD QS-accredited career development courses that can help you improve your career prospects, making this bundle an excellent choice for anyone looking to advance their career in the legal field.</p> <p>Whether you are a legal professional seeking to enhance your knowledge and skills, or an individual interested in exploring the fascinating field of law, our Law Bundle is a perfect choice. With its comprehensive coverage of essential legal topics, hardcopy certificates of achievement, and CPD QS-accredited relevant and career development courses, our bundle will equip you with the knowledge and skills needed to succeed in the legal profession. Enrol right now!</p> <p><strong>QLS Endorsed Courses:</strong></p> <ul> <li><strong>Course 01:</strong> Certificate in Wills and Probate Law at QLS Level 3</li><li><strong>Course 02:</strong> Certificate in Property Law and Taxation for Accountants and Lawyers at QLS Level 3</li><li><strong>Course 03:</strong> Diploma in Family Law at QLS Level 5</li></ul> <p><strong>CPD QS Accredited Courses:</strong></p> <ul> <li><strong>Course 04:</strong> Paralegal</li><li><strong>Course 05:</strong> Legal Advisor</li><li><strong>Course 06:</strong> Conveyancing</li><li><strong>Course 07:</strong> UK Property Development &amp; Law</li><li><strong>Course 08:</strong> Residential Property Sales</li></ul> <p>Take your career to the next level with our bundle that includes not only technical courses but also<strong> five guided courses</strong> focused on personal development and<strong> career growth</strong>.</p> <ul> <li><strong>Course 09:</strong> Personal Development</li><li><strong>Course 10: </strong>Career Development Plan Fundamentals</li><li><strong>Course 11: </strong>Leadership and Management Course</li><li><strong>Course 12: </strong>Communication Building Masterclass</li><li><strong>Course 13: </strong>Positive Psychology Masterclass</li></ul> <p><strong>Learning Outcomes:</strong></p> <p>By enrolling in this bundle, you can expect to learn the following:</p> <ul> <li>Understand the legal framework governing wills and probate.</li><li>Gain insight into the principles and practices of property law and taxation.</li><li>Familiarise yourself with the legal aspects of family law.</li><li>Develop an understanding of paralegal services and their role in the legal profession.</li><li>Gain knowledge of the skills needed to become a legal advisor.</li><li>Learn about the conveyancing process and the legal issues that may arise.</li><li>Develop an understanding of UK property development and law, as well as residential property sales.</li></ul> <p><strong>Please Note: </strong>Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p>Our Law Bundle consists of three QLS-endorsed courses: Wills and Probate Law, Property Law and Taxation for Accountants and Lawyers, and Family Law. These courses provide a comprehensive introduction to the principles and practices of each area of law, enabling you to gain a solid understanding of the legal framework governing wills and probate, property law and taxation, and family law. Upon completion of each course, you will receive a hardcopy certificate that demonstrates your achievement.</p> <p><strong>Certificate</strong></p> <p>QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.<br />The <strong>Quality Licence Scheme</strong> is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.<br />Upon completion, learners will receive <strong>Three QLS Endorsed hard copy certificates</strong>, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        35 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <ul> <li>Legal professionals seeking to enhance their knowledge and skills.</li><li>Individuals interested in pursuing a career in the legal field.</li><li>Those seeking to gain a better understanding of the legal system and its workings.</li><li>Anyone interested in expanding their knowledge of wills and probate, property law and taxation, and family law.</li></ul> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>This bundle will be beneficial to anybody planning to start a career as:</p> <ul> <li>Paralegal: £18,000 - £30,000</li><li>Legal Advisor: £25,000 - £55,000</li><li>Conveyancer: £18,000 - £40,000</li><li>Property Developer: £20,000 - £70,000</li><li>Residential Property Sales: £14,000 - £45,000</li><li>Family Law Solicitor: £25,000 - £100,000</li></ul> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

From the Magna Carta to modern legislation, the law has played a significant role in shaping society for centuries. Our bundle offers three QLS-endorsed courses that provide a comprehensive introduction to the principles and practices of three essential areas of law. These courses will equip you with a solid understanding of the legal framework governing each area, enabling you to apply this knowledge in a variety of settings.
Upon completion of each QLS-endorsed course, you will receive a hardcopy certificate that demonstrates your achievement, making it an excellent addition to your CV or resume. Additionally, there are five CPD QS-accredited relevant courses that can help you further develop your legal knowledge.
These courses cover a wide range of topics, including paralegal services, legal advising, conveyancing and residential property sales. Finally, there are five CPD QS-accredited career development courses that can help you improve your career prospects, making this bundle an excellent choice for anyone looking to advance their career in the legal field.
Whether you are a legal professional seeking to enhance your knowledge and skills, or an individual interested in exploring the fascinating field of law, our Law Bundle is a perfect choice. With its comprehensive coverage of essential legal topics, hardcopy certificates of achievement, and CPD QS-accredited relevant and career development courses, our bundle will equip you with the knowledge and skills needed to succeed in the legal profession. Enrol right now!
QLS Endorsed Courses:
Course 01: Certificate in Wills and Probate Law at QLS Level 3
Course 02: Certificate in Property Law and Taxation for Accountants and Lawyers at QLS Level 3
Course 03: Diploma in Family Law at QLS Level 5
CPD QS Accredited Courses:
Course 04: Paralegal
Course 05: Legal Advisor
Course 06: Conveyancing
Course 07: UK Property Development & Law
Course 08: Residential Property Sales
Take your career to the next level with our bundle that includes not only technical courses but also five guided courses focused on personal development and career growth.
Course 09: Personal Development
Course 10: Career Development Plan Fundamentals
Course 11: Leadership and Management Course
Course 12: Communication Building Masterclass
Course 13: Positive Psychology Masterclass
Learning Outcomes:
By enrolling in this bundle, you can expect to learn the following:
Understand the legal framework governing wills and probate.
Gain insight into the principles and practices of property law and taxation.
Familiarise yourself with the legal aspects of family law.
Develop an understanding of paralegal services and their role in the legal profession.
Gain knowledge of the skills needed to become a legal advisor.
Learn about the conveyancing process and the legal issues that may arise.
Develop an understanding of UK property development and law, as well as residential property sales.
Please Note: Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed courses.
Our Law Bundle consists of three QLS-endorsed courses: Wills and Probate Law, Property Law and Taxation for Accountants and Lawyers, and Family Law. These courses provide a comprehensive introduction to the principles and practices of each area of law, enabling you to gain a solid understanding of the legal framework governing wills and probate, property law and taxation, and family law. Upon completion of each course, you will receive a hardcopy certificate that demonstrates your achievement.
Certificate
QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.
The Quality Licence Scheme is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.
Upon completion, learners will receive Three QLS Endorsed hard copy certificates, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement.
 CPD 
35 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Legal professionals seeking to enhance their knowledge and skills.
Individuals interested in pursuing a career in the legal field.
Those seeking to gain a better understanding of the legal system and its workings.
Anyone interested in expanding their knowledge of wills and probate, property law and taxation, and family law.
 Career path 
This bundle will be beneficial to anybody planning to start a career as:
Paralegal: £18,000 - £30,000
Legal Advisor: £25,000 - £55,000
Conveyancer: £18,000 - £40,000
Property Developer: £20,000 - £70,000
Residential Property Sales: £14,000 - £45,000
Family Law Solicitor: £25,000 - £100,000
 Certificates 
Certificate of completion
 Hard copy certificate - Included 

Law (Wills and Probate Law, Property Law and Taxation, Family Law)

Cardiff

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Master Building Regulations for Electrical Installations in Dwellings</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">This course equips you with a comprehensive understanding of the building&nbsp;</span><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">regulations and approved documents governing electrical installations in dwellings,&nbsp;</span><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">applicable to both England and Wales.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who Should Attend?</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">&nbsp;Electricians seeking to expand their knowledge of electrical regulations in <span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">dwellings.</span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">&nbsp;Electrical professionals needing to stay up-to-date with the latest <span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">requirements.</span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">&nbsp;Individuals working in the building trade who need to understand how&nbsp;<span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">electrical installations affect dwelling construction.</span></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Highlights:</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">&nbsp;Align your expertise with the Electrician&#39;s Guide to the Building Regulations <span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">(IET).</span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">&nbsp;Gain in-depth knowledge of relevant building regulations and approved <span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">documents for dwellings.</span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">&nbsp;Navigate the requirements for electrical installations in both England and <span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Wales.</span></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Benefits:</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Enhanced Expertise: Gain confidence in applying building regulations to <span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">your electrical work.</span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">&nbsp;Improved Client Service: Demonstrate a thorough understanding of <span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">compliance requirements to clients.</span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">&nbsp;Career Advancement: Stay ahead of industry standards and regulations.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Prerequisites:</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"> Must be 16 years or older.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">&nbsp;Basic literacy and numeracy skills are essential.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">&nbsp;While there are no formal entry requirements, a foundational understanding of&nbsp;<span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">BS 7671 and experience in the electrical industry are recommended.</span></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Invest in your knowledge and ensure your electrical work meets all building&nbsp;</strong></span><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">regulations. Enrol today!</strong></span></p>

Master Building Regulations for Electrical Installations in Dwellings
This course equips you with a comprehensive understanding of the building regulations and approved documents governing electrical installations in dwellings, applicable to both England and Wales.
Who Should Attend?
Electricians seeking to expand their knowledge of electrical regulations in dwellings.
Electrical professionals needing to stay up-to-date with the latest requirements.
Individuals working in the building trade who need to understand how electrical installations affect dwelling construction.
Course Highlights:
Align your expertise with the Electrician's Guide to the Building Regulations (IET).
Gain in-depth knowledge of relevant building regulations and approved documents for dwellings.
Navigate the requirements for electrical installations in both England and Wales.
Benefits:
Enhanced Expertise: Gain confidence in applying building regulations to your electrical work.
Improved Client Service: Demonstrate a thorough understanding of compliance requirements to clients.
Career Advancement: Stay ahead of industry standards and regulations.
Prerequisites:
Must be 16 years or older.
Basic literacy and numeracy skills are essential.
While there are no formal entry requirements, a foundational understanding of BS 7671 and experience in the electrical industry are recommended.
Invest in your knowledge and ensure your electrical work meets all building regulations. Enrol today!

City Training Group

Electrical Safety

Electrician

Electrotechnical Certification Scheme (ECS)

BS 7671

Building Engineering Services Association (BESA)

Wiring Regulations

Electrical Installation

Award in the Building Regulations for Electrical Installations in Dwellings

Part P 

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">Mental Health First Aid Refresher 4-hour training sessions</span></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Can you remember ALGEE?&nbsp;</strong>Mental Health Action Plan.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Empower Mental Health First Aiders and Champions to maintain their skills with regular Refresher training. Just like physical first aid, we recommend that you refresh your skills every two to three years. (Certificate expires after 3 years). &nbsp;If it&#39;s time to update your skills, book onto an MHFA Refresher course now and feel confident that you are performing your vital role safely.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Revisit the key areas from the full course. Keep up to date with the latest statistics and information.</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you are a Mental Health First Aider or MHFA Champion you have skills for life that support you and the people around you. &nbsp;Mental Health First Aid training can be kept up to date through this four hour MHFA Refresher course, which will empower you to: &nbsp;Update your knowledge of mental health and what influences it Update your awareness of current mental health supports available Practise applying the Mental Health First Aid Action Plan. Learning takes place through a mix of presentations, group discussions and workshop activities. We limit numbers to 20 people per course so that the instructor can keep people safe and supported, to get the most from their learning experience with us.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is for those that have completed the MHFA England Mental Health First Aid or Champion course.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;"><a href="https://www.mindmapswellbeing.com/faq-s/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">FAQs</span></a></u></p>

Mental Health First Aid Refresher 
4-hour training 
Your instructor will be a Registered Mental Health Nurse 
Can you remember ALGEE? Mental Health Action Plan.

Empower Mental Health First Aiders and Champions to maintain their skills with regular Refresher training. Just like physical first aid, we recommend that you refresh your skills every two to three years. (Certificate expires after 3 years). If it's time to update your skills, book onto an MHFA Refresher course now and feel confident that you are performing your vital role safely.

Course outcomes
The MHFA Refresher course takes four hours to complete and will enable learners to: 
Keep their knowledge, awareness, and skills of mental health support current
Update their knowledge of mental health and what influences it
Practice applying the Mental Health First Aid action plan
Once you have completed your MHFA Refresher course, you will be certified for three years. You will also be invited to become or stay a member of MHFA England's Association of Mental Health First Aiders, making sure you have everything you need to feel confident when supporting others.


Completed a different mental health first aid course, you can still complete this refresher to maintain your MHFAider status
As part of the MHFA vision to improve the mental health of the nation, we are now able to accept other Level 3 qualifications from other providers as entry points for this course.
This includes:
FutureQuals Level 3 Award in Mental Health: Workplace First Aider FAA Level 3 Award in Supervising First Aid for Mental Health (RQF)

Our full workshop collection


Also, available for groups of 10 to 25 learners. 
 For more information, contact us


Mindmaps Wellbeing

Mental Health Awareness

Mental Health First Aid

Approved Training Organisation (ATO)

Health & Wellbeing

Occupational Health & Wellbeing

Mental Health

Accredited Mental Health First Aid

Wellbeing

Mental Resilience

Mental Health At Work

Mental Health Nurse

Empower Mental Health First Aiders and Champions to maintain their skills with regular Refresher training. Just like physical first aid, we recommend that you refresh your skills every two to three years. (Certificate expires after 3 years).  If it's time to update your skills, book onto an MHFA Refresher course now and feel confident that you are performing your vital role safely.

MHFA England Refresher 
With Mindmaps Wellbeing, your instructor will be a Registered Mental Health Nurse

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">Peer supervision for clinical hypnotherapists offers several benefits that contribute to their professional growth and development. Here are some key advantages:</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Enhanced Reflective Practice:&nbsp;</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Peer supervision provides an opportunity for hypnotherapists to reflect on their own practice and gain insight into their strengths, weaknesses, and areas for improvement. Through discussions with peers, they can explore different perspectives and approaches, deepening their understanding of their therapeutic work.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Continuous Learning:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Engaging in peer supervision allows hypnotherapists to expand their knowledge base by learning from the experiences and expertise of their peers. They can share innovative techniques, new research findings, and emerging trends in the field, fostering a culture of continuous learning and professional development.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Emotional Support:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;The nature of clinical hypnotherapy can be emotionally demanding, and hypnotherapists may encounter challenging situations or difficult clients. Peer supervision provides a safe and supportive space for therapists to share their experiences, express their concerns, and receive emotional support from others who understand the unique demands of their work.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Feedback and Validation:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Peer supervision offers a valuable platform for receiving feedback and validation from fellow professionals. Colleagues can provide constructive criticism, offer fresh perspectives, and help identify blind spots or areas for improvement. This feedback helps hypnotherapists refine their skills and approaches, ultimately enhancing the quality of their clinical practice.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Ethical Guidance:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Ethical considerations are crucial in the field of hypnotherapy. Peer supervision provides an opportunity for hypnotherapists to discuss ethical dilemmas they may face and seek guidance from their peers. Collaborative discussions around ethical issues help hypnotherapists maintain professional standards and navigate complex situations.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Networking and Collaboration:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Engaging in peer supervision allows hypnotherapists to build a network of professional contacts. This network can lead to collaborative opportunities, referrals, and potential partnerships, enhancing their professional growth and expanding their practice.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Professional Accountability:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Peer supervision establishes a sense of accountability among hypnotherapists. When therapists know they will be discussing their work with peers, they are more likely to maintain high standards and engage in self-reflection to ensure the quality of their practice.</span></p>

Peer supervision for clinical hypnotherapists offers several benefits that contribute to their professional growth and development. Here are some key advantages:

Enhanced Reflective Practice: Peer supervision provides an opportunity for hypnotherapists to reflect on their own practice and gain insight into their strengths, weaknesses, and areas for improvement. Through discussions with peers, they can explore different perspectives and approaches, deepening their understanding of their therapeutic work.

Continuous Learning: Engaging in peer supervision allows hypnotherapists to expand their knowledge base by learning from the experiences and expertise of their peers. They can share innovative techniques, new research findings, and emerging trends in the field, fostering a culture of continuous learning and professional development.

Emotional Support: The nature of clinical hypnotherapy can be emotionally demanding, and hypnotherapists may encounter challenging situations or difficult clients. Peer supervision provides a safe and supportive space for therapists to share their experiences, express their concerns, and receive emotional support from others who understand the unique demands of their work.

Feedback and Validation: Peer supervision offers a valuable platform for receiving feedback and validation from fellow professionals. Colleagues can provide constructive criticism, offer fresh perspectives, and help identify blind spots or areas for improvement. This feedback helps hypnotherapists refine their skills and approaches, ultimately enhancing the quality of their clinical practice.

Ethical Guidance: Ethical considerations are crucial in the field of hypnotherapy. Peer supervision provides an opportunity for hypnotherapists to discuss ethical dilemmas they may face and seek guidance from their peers. Collaborative discussions around ethical issues help hypnotherapists maintain professional standards and navigate complex situations.

Networking and Collaboration: Engaging in peer supervision allows hypnotherapists to build a network of professional contacts. This network can lead to collaborative opportunities, referrals, and potential partnerships, enhancing their professional growth and expanding their practice.

Professional Accountability: Peer supervision establishes a sense of accountability among hypnotherapists. When therapists know they will be discussing their work with peers, they are more likely to maintain high standards and engage in self-reflection to ensure the quality of their practice.
Friday peer supervision and practice:* 
Join Zoom Meeting
https://us02web.zoom.us/j/82126559112?pwd=lOsloH5uxTEfYswtgAW0sRzCXg2iv0.1
Meeting ID: 821 2655 9112
Passcode: 086596

The Northern College Of Clinical Hypnotherapy

Clinical Supervision

Hypnotherapist

Professional Development

Peer Supervision for Clinical Hypnotherapists:

Peer supervision for clinical hypnotherapists fosters professional growth through enhanced reflective practice, continuous learning, emotional support, feedback and validation, ethical guidance, networking, and professional accountability.

- **Enhanced Reflective Practice**: Facilitates self-reflection, helping hypnotherapists identify strengths, weaknesses, and areas for improvement through peer discussions.
- **Continuous Learning**: Expands knowledge by sharing innovative techniques, research findings, and emerging trends, promoting ongoing professional development.
- **Emotional Support**: Provides a supportive space for therapists to share experiences and receive emotional support, addressing the emotional demands of the profession.
- **Feedback and Validation**: Offers constructive criticism and fresh perspectives, aiding in skill refinement and improved clinical practice.
- **Ethical Guidance**: Allows discussion of ethical dilemmas and collaborative solutions, ensuring adherence to professional standards.
- **Networking and Collaboration**: Builds professional networks, leading to collaboration, referrals, and partnerships.
- **Professional Accountability**: Encourages high standards and self-reflection through peer discussions, enhancing practice quality.

Peer Supervision.

Bournemouth

Our Virtual (via Zoom) course provide the same high-quality tuition as our classroom-based sessions. Quarterly meetings will take place at the Academy



Dental Nursing Diploma with National Examining Board for Dental Nurses (NEBDN) is an internationally recognised qualification that will allow you to work as a Dental Nurse in hospitals, NHS and private dental practices.

Successful completion of Dental Nursing Diploma course will enable you to register as a Dental Care Professional with the General Dental Council (GDC) and practice as a qualified Dental Nurse.


Discover the exciting world of dental nursing and be a part of a growing field that offers endless opportunities for growth and development.
How will you learn?
In addition to our traditional class-based tuition, we also offer Virtual (via Zoom) Learning courses to cater to different learning preferences. Our Virtual Learning courses provide the same high-quality tuition as our classroom-based sessions. To participate, you will need a laptop, PC, smart phone or tablet with a built-in or external camera and microphone. From the comfort of your own home, you will have the opportunity to communicate with your tutor and classmates through video chat, using your phone or computer camera. This allows for seamless interaction, discussions, and collaborative learning.

Quarterly meetings at the Academy
To ensure a well-rounded learning experience, you will be required to attend face-to-face lessons at the Academy on a quarterly basis, which means every three months. These sessions serve several important purposes:

Practical Units: Some aspects of the course require hands-on practical training. The face-to-face lessons will cover these practical units, allowing you to gain valuable experience and apply the knowledge you have acquired during the virtual learning sessions.

Tests and Mock Exams: These assessments are important for evaluating your progress, identifying areas for improvement, and preparing you for the final exams. The Academy will provide a controlled and supervised environment to ensure the integrity and fairness of these assessments.
Attending quarterly face-to-face lessons provides a balanced approach to your learning journey. It combines the convenience and flexibility of virtual learning with the benefits of in-person interactions, practical training, and assessments. By participating in these sessions, you will have the opportunity to reinforce your knowledge, receive personalized feedback, and build a stronger connection with your tutor and classmates.
The Academy is dedicated to supporting your growth and success in dental nursing field, and the face-to-face lessons are an integral part of that commitment.



Being a Dental Nurse can be an exciting and fulfilling career that allows you to make a positive impact on people’s lives while enjoying a variety of work and opportunities to learn and grow. You’ll get to work with an amazing dental team and get to know patients, helping them to feel at ease and comfortable during their visit. You’ll be the one behind the scene making sure everything runs smoothly, and you’ll be the one that patients will turn to for assistance. You’ll also get to be a part of the latest advancements in dental technology and treatment. And on top of all that, you get to have a flexible schedule and a good earning potential, with the potential to advance in your career. All in all, being a dental nurse is one of the most exciting and fulfilling career that you can have, and you’ll get to leave work every day knowing you’ve made a real difference in the lives of others.


The course is delivered by Team of Dental Professionals who are examiners, dentists and experienced Dental tutors with years of experience in teaching Dentistry.
Dental Nurses are involved in a wide range of procedures, from routine check-ups to complex surgeries, which can make the job interesting and varied.

Patient-centered care: Dental Nurses have a direct impact on the patient’s experience and can make a positive difference in people’s lives by providing them with quality care.

Professional development: Dental Nurses have the opportunity to continue their education and expand their skills, leading to advancement and new opportunities in the field.
No previous experience required – we will teach you from A to Z.
Do you need a job?
Yes, you will have 3 months’ time from the start of your course to find a placement.
The Academy provides a list of Private and NHS Dental Surgeries, who are regularly contacting us when looking for more Trainee Dental Nurses, so you can contact them directly as a registered student at the Academy. This is a paid job, unless you would like to work voluntary for personal reasons. We also provide a reference letter to the employee in case you need it.
The course is ideal for you if:
You are looking for a qualification that leads to employment
You intend to participate within dentistry and make a positive contribution to the dental health
You wish to learn how to maintain high standards of hygiene, cleanliness, health & safety
You enjoy interacting with multidisciplinary team and different people


The curriculum is based on the GDC (General Dental Council) registration requirements for dental nurses. It sets out the knowledge, skills and behavioural requirements that should be developed and demonstrated. These are set out in terms of professional competencies, with the assessment method clearly outlined (e.g. how the skills and knowledge will be assessed in the final examinations – via written questions such as multiple choice (MCQ) or extended matching questions (EMQ) or via Objective Structured Clinical Examinations – OSCEs). We are proud to announce that our Dental Nursing students has the highest examination pass rate in OSCE examinations!
Free services– workshops, mock exams, eRoE marking and internal moderation.


Earn while you learn could be another benefit for doing this course. We provide a list of Private Surgeries who have been working with us for the last 14 years and looking to recruit more Trainee Dental Nurses.
Working together – At our Dental Department, we prioritise working together with our learners every step of the way. We firmly believe in providing unwavering support, equipping you with the necessary tools, skills, and assistance to ensure your success. We take immense pride in the achievements of our students, with a long list of graduates boasting remarkable success stories. Our commitment to your success serves as the foundation for our own accomplishments
What Can You Expect to Earn as a Dental Nurse? Compared to other caring professions, Dental Nursing is well paid and offers plenty of opportunity for continued training and development. This is great for those looking on a the long-term plan for their career and those who wish to work their way up the ladder through continued learning, experience & hard work. Trainee Dental Nurse salary for standard working week will be around £23,000 per annum. Average wage for a qualified Dental Nurses between £40,417 to £42,350 p.a.
When are the exams?
There are two exams:
1. Multiple choice theory exam. November and March.
2. Practical exam. January and June. 
Record of Experience (eROE)
To be eligible to sit your first exam, you have to complete your electronic Record of Experience (eROE). The eROE has to be submitted to your tutor by 31st Jan for March exam, and 31st August for November exam. 
London Waterloo Academy supports Mouth Cancer Research Foundation and encouraging learners to raise the awareness and participate in annual 10k walk.



Study mode – virtual (via Zoom) live stream lessons combined with a quarterly meetings Saturday/Sunday at the Academy
Duration – 1 year (part time)
Virtual (via Zoom) classes – once a week
Quarterly meetings at the Academy – date are discussed with the group in advance
Next Intake/start dates (please choose one for your course to start):
21 September 2024, Saturday classes from 9am to 11am
Registration fee – £300 (includes: administration, workshops, mock exams, RoE marking, internal moderation of RoE)
Tuition Fees – £1,400 (we offer payment plan, and accept instalments)
Exam fee – £510 will be charged at the point of candidate registration with NEBDN
One day introduction course – for those who are considering/not sure whether to step up into the Dental Industry £50.00
Call us +44 (0) 7484 014980 or email to info@waterlooacademy.co.uk or Facebook – London Waterloo Academy
Office location: The Foundry, 156 Blackfriars Rd, London SE1 8EN (Southwark Station (2-3 min walk) and Waterloo/Blackfriars Station (10 min walk))

London Waterloo Academy

Dental Nurse

Dental Assistant

VIRTUAL DENTAL NURSING DIPLOMA

Registration Fee

Tuition Fee

Exam Fee

One Day Introduction Course

Chesterfield

Diabetes and Nutrition: Science-Based Strategies for Blood Sugar Control


This course provides in-depth guidance on how nutrition influences diabetes management. Learn practical strategies to regulate blood sugar and improve overall health.

½ day course (face to face classroom)
2 x 2 hr sessions (virtual classroom)
Learn about diabetes
Learn how food affects blood sugar levels
Learn how many calories you actually need
Understand nutrition and how it relates to diabetes
Learn about food labeling and how to use this information to improve your blood sugar levels
Session Contents
Introduction to Diabetes and Relevant Statistics.
What is Diabetes, Different Types of Diabetes, Risk Factors for Diabetes
Affects of uncontrolled Diabetes on the Body
Diabetes Blood Sugar Control
Type 2 Remission
Basal Metabolic Rate (BMR) and Energy Expenditure
How sugars break down
Food Labelling
Essential Nutrients
Balanced Diet
How to Apply this Knowledge in Daily Life
Who Is This Course For?
People newly diagnosed with diabetes
Individuals managing diabetes
Health-conscious individuals focused on prevention
Healthcare professionals and nutritionists
Benefits of this Course:
Expert-led, research-backed information
Practical, real-life meal planning tips
Science-based strategies to improve health
Run with a fully qualified Nutritionist

This Diabetes and Nutrition Course is a CPD Accredited course. We are a CPD accredited Centre via the CPD Accreditation Office.

Pochat Training

Food & Nutrition

Obesity & Diabetes

Health & Nutrition

Nutritional

Diabetes

Obesity

Nutrition

Endocrinology, Diabetes & Metabolism

Nutrition & Diet

Did you know your diet plays a huge role in managing diabetes? 🍏 Learn how in our expert-led course!

Diabetes and Nutrition

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong id="isPasted" style="color: rgb(57, 54, 79); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);">The essential course for anyone who wants to find out about the EFQM Model and RADAR and how these tools can benefit their organisation.</strong></p><p id="isPasted" style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">The&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">New EFQM Model&nbsp;</strong>was launched at the EFQM Forum in October 2019 and, as EFQM&#39;s country partner for Ireland, CforC is providing Foundation Training on the new model.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Whilst this training is effective as a stand-alone course, it is also the starting point for all EFQM qualification routes.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who is it for?</strong></p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">This course is suitable for anyone who wants to understand the new EFQM Model and how it can be used to make their organisation more effective.</li><li fr-original-style="" style="box-sizing: border-box;">It provides a good overview for consultants who want to add the Model/RADAR to their portfolio of products and services.</li><li fr-original-style="" style="box-sizing: border-box;">It is also a pre-requisite for anyone considering one of the EFQM qualification routes as a way of progressing their management development and career.</li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Pre-requisites for this course</strong></p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">None</li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Benefits</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">By the end of the course, participants will be able to:</p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">explain how the EFQM Model could benefit their organisation and how it could be used to overcome current and future challenges</li><li fr-original-style="" style="box-sizing: border-box;">explain how the Model is structured and how the different elements apply to their organisation</li><li fr-original-style="" style="box-sizing: border-box;">apply RADAR, the diagnostic and assessment tool, to identify strengths and areas for improvement</li><li fr-original-style="" style="box-sizing: border-box;">conduct a high-level health check of their organisation</li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The training comprises 8 modules;</strong></p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">Module 1 The Changing World</li><li fr-original-style="" style="box-sizing: border-box;">Module 2 The Organisation&rsquo;s Ecosystem</li><li fr-original-style="" style="box-sizing: border-box;">Module 3 The Value of a Model</li><li fr-original-style="" style="box-sizing: border-box;">Module 4 The EFQM Model</li><li fr-original-style="" style="box-sizing: border-box;">Module 5 RADAR</li><li fr-original-style="" style="box-sizing: border-box;">Module 6 Using the EFQM Model and RADAR</li><li fr-original-style="" style="box-sizing: border-box;">Module 7 The EFQM&rsquo;s Digital Platform</li><li fr-original-style="" style="box-sizing: border-box;">Module 8 Next Steps</li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Delivery</strong></p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">The course is delivered through a virtual trainer led live class</li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cost</strong></p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">&pound;450 + VAT which includes the training course, the EFQM Model e-book and your EFQM Foundation Certificate.</li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><em fr-original-style="" style="box-sizing: border-box;">If you are not yet a member but are already thinking about joining CforC, you can find more information on how to become a member and the benefits by clicking&nbsp;</em><a href="http://www.cforc.org/join-us" rel="nofollow noopener noreferrer" style="color: var(--eds-control,#3659e3); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" target="_blank" fr-original-style=" color: var(--eds-control,#3659e3);"><em fr-original-style="" style="box-sizing: border-box;">here</em></a><em fr-original-style="" style="box-sizing: border-box;">.</em></p>

The essential course for anyone who wants to find out about the EFQM Model and RADAR and how these tools can benefit their organisation.

Whilst this training is effective as a stand-alone course, it is also the starting point for all EFQM qualification routes.
Who is it for?
This course is suitable for anyone who wants to understand the new EFQM Model and how it can be used to make their organisation more effective.
It provides a good overview for consultants who want to add the Model/RADAR to their portfolio of products and services.
It is also a pre-requisite for anyone considering one of the EFQM qualification routes as a way of progressing their management development and career.
Pre-requisites for this course
None
Benefits
By the end of the course, participants will be able to:
explain how the EFQM Model could benefit their organisation and how it could be used to overcome current and future challenges
explain how the Model is structured and how the different elements apply to their organisation
apply RADAR, the diagnostic and assessment tool, to identify strengths and areas for improvement
conduct a high-level health check of their organisation
Following the welcome and introduction, this course comprises of 9 modules:
Module 1 Why we need a model to face & master complexity? Why the EFQM Model?
Module 2 Introduction to the EFQM Model
Module 3 The Model (part 1): Direction
Module 4 The EFQM Model
Module 5 The Model (part 3): Results
Module 6 RADAR
Module 7 Assessment
Module 8 Data & Insights
Module 8 Next steps
Delivery
The course is delivered through a virtual trainer led live class
Cost
£450 + VAT which includes the training course, the EFQM Model e-book and your EFQM Foundation Certificate.
If you are not yet a member but are already thinking about joining CforC, you can find more information on how to become a member and the benefits by clicking here.

Centre for Competitiveness

EFQM Foundation Training - Online - 2025

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">AS YOU DELIVER THIS INFORMATION, YOU ARE COACHED TO IMPROVE YOUR PUBLIC-SPEAKING STYLE IN THESE (AND A FEW OTHER) AREAS: BODY LANGUAGE, POSTURE, WORD CHOICE, CONFIDENCE, EYE CONTACT, VERBAL TICS/FILLER WORDS, AND VOLUME.</h3><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">You will be coached to overhaul your content and visual aids (frequently PowerPoint)</strong>&nbsp;used during the presentation by: stating your purpose clearly, reducing the amount of text on slides, making messages more user-friendly, and choosing best graphics to support message.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees Will Be Able To:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Increase ability to motivate the audience by delivering organized and engaging presentations;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Gain more efficiency by crafting carefully-worded, streamlined messages, free of verbal tics and filler words;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Increase enthusiasm through focus on body language and stage presence; and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Convince listeners with strong evidence presented in speech and visual aids.</strong></li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Advanced Presentation Skills</strong>&nbsp;is a 4-hour interactive virtual class for up to six people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">The&nbsp;<em fr-original-style="" style="box-sizing: border-box;">Diversity Sensitivity &amp; Awareness</em>&nbsp;workshop was excellent. It provided a unique approach to addressing the topic. The session was interactive, interesting and very informative, leaving participants with a greater understanding of the merits of diversity and an inspiration to continue to broaden that knowledge base.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Sandra Hess Moll, Director of Employment Services / Affirmative Action Coordinator</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">McHenry County College</span>

Improving Communications UK offers an Advanced Presentation Skills course designed to enhance public speaking abilities and improve the use of presentation software. This course provides delegates with the opportunity to refine their skills in a supportive environment.

As delegates deliver their presentations, they are coached on key areas such as body language, posture, word choice, confidence, eye contact, volume, and reducing verbal tics and filler words. This comprehensive approach ensures that delegates can effectively engage their audience and convey their message with clarity and confidence.

The course also focuses on enhancing content and visual aids, typically using software like PowerPoint. Delegates learn how to:
Clearly state their purpose 
Reduce text on slides 
Create user-friendly messages 
Select impactful graphics to support their message 

By the end of the course, delegates will be able to deliver organised and engaging presentations that motivate audiences, craft streamlined messages, enhance their stage presence, and convince listeners with compelling evidence in speech and visuals. This course is ideal for those seeking to improve their presentation skills and make a lasting impact.

The Advanced Presentation Skills course is a 4-hour interactive virtual class for up to six delegates. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a personal and interactive learning experience from the comfort of one's own home.

Improving Communications Uk

ADVANCED PRESENTATION SKILLS

<div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Using Canva to Create Content</u></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Want to learn how to create eyecatching and engaging graphics for your business? Join our Using Canva workshop to find out how to utilise the online graphic design platform Canva to make everything from your company branding to social media posts and more!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">In this course, we&rsquo;ll cover everything from:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">How to sign up and get set up on the platform</b></li><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">How to navigate Canva as a beginner</b></li><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Creating a brand kit for your business</b></li><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Creating a new graphic together for a campaign for a business</b></li><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Walkthrough of all the basic features of Canva&nbsp;</b></li><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Resizing designs to make posters and leaflets</b></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">As part of the live event of this workshop, we will also have a Questions and Answers session to finish this online workshop, where participants can ask specific questions about how to use Canva for their business.</strong></p></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Event details:</u></p><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Date: Wednesday 30th October 2024</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Time: 10am &ndash; 11.30am</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Location: Online (ZOOM)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">For: Businesses based in Luton</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: windowtext; font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: windowtext;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Luton Online: Digital Marketing Launchpad is a project funded by the UK Government through the UK Shared Prosperity Fund.</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The UK Shared Prosperity Fund is a central pillar of the UK government&#39;s Levelling Up agenda and provides &pound;2.6 billion of funding for local investment by March 2025. The Fund aims to improve pride in place and increase life chances across the UK investing in communities and place, supporting local business, and people and skills. For more information, visit: <a href="https://www.gov.uk/government/publications/uk-shared-prosperity-fund-prospectus" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">https://www.gov.uk/government/publications/uk-shared-prosperity-fund-prospectus</a></p></span>

Want to learn how to create eye-catching and engaging graphics for your business? Join our Using Canva workshop to find out how to utilise the online graphic design platform Canva to make everything from your company branding to social media posts and more!
Event details:
Time: 10am – 11:30am
Location: Online (ZOOM)
Cost: £25pp (£30pp from after April)
In this course, we’ll cover everything from:
How to sign up and get set up on the platform
How to navigate Canva as a beginner
Creating a brand kit for your business
Creating a new graphic together for a campaign for a business
Walkthrough of all the basic features of Canva
Resizing designs to make posters and leaflets
 As part of the live event of this workshop, we will also have a Questions and Answers session to finish this online workshop, where participants can ask specific questions about how to use Canva for their business.



Meet the Host:
Kerry Madge | Marketing Executive, Let's Do Marketing


Kerry Madge is a dynamic Marketing Executive at Let's Do Marketing, bringing nearly six years of diverse experience collaborating with businesses of all sizes. Holding a BA in Marketing Management, Kerry excels in social media advertising, graphic design, and copywriting. Her passion lies in crafting creative solutions and developing comprehensive marketing strategies that empower small businesses to visualise and achieve their overarching goals.



Privacy Notice
By registering for this event, you agree to Let’s Do Business Group processing and managing your personal data in accordance with our Privacy Policy. Your data will only be used for the purposes of managing your event registration and any relevant communications.

Let’s Do Business Group

Social Media Marketing

Content Creation

Social Media

Canva

Using Canva to Create Content

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Sixty minute webinar on Rally Regularity Timing covering equipment required, how to keep to time, working out penalties and speed changes, this webinar focuses on styles of regularity that require the use of standard average speed tables. The competitive component of on the public highway historic road rallying, focusing on regularity using average speed tables. Ideal for competitors on events such as HRCR Clubmans Championship or Rally of the Tests</p>

Mastering Regularity Rallying: A 60-Minute Webinar
Elevate your rallying skills with this focused, one-hour webinar designed to boost your confidence in regularity time keeping, essential for competitive historic road rallying on public highways. Dive into the essentials of average speed tables, timing strategies, and control procedures, and gain insider tips for recovering from common mistakes to stay on course. Perfect for competitors aiming to excel in top-tier events like the HERO Rally of the Tests or HRCR Championship rallies, this webinar offers practical insights to enhance your performance. Join us to refine your skills and gain a competitive edge!

Rally Navigation Training Services

Sports & Fitness

Historic Road Rallying training webinar on Regularity focusing on Average Speed Table style regularities.

Rally Navigation - Regularity for Improvers

<span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In January 2024 alone, reports were published about the SRA taking enforcement action against 3 firms and 4 individuals for failure to comply with the Money Laundering Regulations 2017. The fines issued for these non-compliances total over &pound;570,000 plus costs. The absence of staff training, or requirement to complete additional training, was noted in a number of these cases.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Many of the breaches resulting in enforcement action involved failures by the fee earners to conduct appropriate due diligence, adequately check the source of funds and/or wealth or recognise and report red flags. As highlighted by enforcement action being taken against individuals as well as firms, fee earners cannot hide behind their firm when AML failures occur and may be held personally accountable by the SRA for non-compliances with the MLR 2017.</p></span><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course will cover the following to assist fee earners in the application of AML in their casework.</p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How to comply with your obligations and stay compliant</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Written CRA &amp; MRA</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Client</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Booms</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Risks &ndash; what to consider?</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">PCPs &ndash; CDD &amp;EDD</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">POCA / TA</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">SOF and SOW</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">On going monitoring</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Reporting to MLRO/MLCO</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Tipping off</li></ul></span></span><h2 fr-original-style="" style="box-sizing: border-box;">Target Audience</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">The online course is suitable for fee earners or legal practitioners that want to improve their AML knowledge.</span></p></span><h2 data-key="21" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Resources</h2><p data-key="28" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="29" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="29:0" fr-original-style="" style="box-sizing: border-box;">Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.</span></span></p><p data-key="30" data-slate-fragment="JTdCJTIyb2JqZWN0JTIyJTNBJTIyZG9jdW1lbnQlMjIlMkMlMjJkYXRhJTIyJTNBJTdCJTdEJTJDJTIybm9kZXMlMjIlM0ElNUIlN0IlMjJvYmplY3QlMjIlM0ElMjJibG9jayUyMiUyQyUyMnR5cGUlMjIlM0ElMjJoZWFkaW5nLXRocmVlJTIyJTJDJTIyZGF0YSUyMiUzQSU3QiUyMmNsYXNzTmFtZSUyMiUzQW51bGwlN0QlMkMlMjJub2RlcyUyMiUzQSU1QiU3QiUyMm9iamVjdCUyMiUzQSUyMnRleHQlMjIlMkMlMjJsZWF2ZXMlMjIlM0ElNUIlN0IlMjJvYmplY3QlMjIlM0ElMjJsZWFmJTIyJTJDJTIydGV4dCUyMiUzQSUyMkNvdXJzZSUyME5vdGVzJTIyJTJDJTIybWFya3MlMjIlM0ElNUIlNUQlN0QlNUQlN0QlNUQlN0QlMkMlN0IlMjJvYmplY3QlMjIlM0ElMjJibG9jayUyMiUyQyUyMnR5cGUlMjIlM0ElMjJwYXJhZ3JhcGglMjIlMkMlMjJkYXRhJTIyJTNBJTdCJTIyY2xhc3NOYW1lJTIyJTNBbnVsbCU3RCUyQyUyMm5vZGVzJTIyJTNBJTVCJTdCJTIyb2JqZWN0JTIyJTNBJTIydGV4dCUyMiUyQyUyMmxlYXZlcyUyMiUzQSU1QiU3QiUyMm9iamVjdCUyMiUzQSUyMmxlYWYlMjIlMkMlMjJ0ZXh0JTIyJTNBJTIyQ29tcHJlaGVuc2l2ZSUyMGFuZCUyMHVwJTIwdG8lMjBkYXRlJTIwY291cnNlJTIwbm90ZXMlMjB3aWxsJTIwYmUlMjBwcm92aWRlZCUyMHRvJTIwYWxsJTIwZGVsZWdhdGVzJTIwd2hpY2glMjBtYXklMjBiZSUyMHVzZWZ1bCUyMGZvciUyMG9uZ29pbmclMjByZWZlcmVuY2UlMjBvciUyMGNhc2NhZGUlMjB0cmFpbmluZy4lMjIlMkMlMjJtYXJrcyUyMiUzQSU1QiU1RCU3RCU1RCU3RCU1RCU3RCUyQyU3QiUyMm9iamVjdCUyMiUzQSUyMmJsb2NrJTIyJTJDJTIydHlwZSUyMiUzQSUyMnBhcmFncmFwaCUyMiUyQyUyMmRhdGElMjIlM0ElN0IlMjJjbGFzc05hbWUlMjIlM0FudWxsJTdEJTJDJTIybm9kZXMlMjIlM0ElNUIlN0IlMjJvYmplY3QlMjIlM0ElMjJ0ZXh0JTIyJTJDJTIybGVhdmVzJTIyJTNBJTVCJTdCJTIyb2JqZWN0JTIyJTNBJTIybGVhZiUyMiUyQyUyMnRleHQlMjIlM0ElMjJQbGVhc2UlMjBub3RlJTIwYSUyMHJlY29yZGluZyUyMG9mJTIwdGhlJTIwY291cnNlJTIwd2lsbCUyMCUyMiUyQyUyMm1hcmtzJTIyJTNBJTVCJTVEJTdEJTJDJTdCJTIyb2JqZWN0JTIyJTNBJTIybGVhZiUyMiUyQyUyMnRleHQlMjIlM0ElMjJub3QlMjAlMjIlMkMlMjJtYXJrcyUyMiUzQSU1QiU3QiUyMm9iamVjdCUyMiUzQSUyMm1hcmslMjIlMkMlMjJ0eXBlJTIyJTNBJTIyYm9sZCUyMiUyQyUyMmRhdGElMjIlM0ElN0IlN0QlN0QlNUQlN0QlMkMlN0IlMjJvYmplY3QlMjIlM0ElMjJsZWFmJTIyJTJDJTIydGV4dCUyMiUzQSUyMmJlJTIwbWFkZSUyMGF2YWlsYWJsZS4lMjIlMkMlMjJtYXJrcyUyMiUzQSU1QiU1RCU3RCU1RCU3RCU1RCU3RCU1RCU3RA==" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="31" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="31:0" fr-original-style="" style="box-sizing: border-box;">Please note a recording of the course will&nbsp;</span><span data-offset-key="31:1" fr-original-style="" style="box-sizing: border-box;"><strong data-slate-leaf="true" fr-original-style="" style="font-weight: 700; box-sizing: border-box;">not&nbsp;</strong></span><span data-offset-key="31:2" fr-original-style="" style="box-sizing: border-box;">be made available.</span></span></p><h2 data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="36" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="36:0" fr-original-style="" style="box-sizing: border-box;">Speaker</span></span></h2><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><a href="https://dglegal.co.uk/the-team/helen-torresi/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 180, 205); box-sizing: border-box;" fr-original-style="color: rgb(0, 180, 205);">Helen Torresi, Consultant, DG Legal</span></strong></a></h3><p style="color: rgb(89, 89, 91); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);"><span style="color: rgb(89, 89, 91); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);">Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services.</span></p><p style="color: rgb(89, 89, 91); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);"><span style="color: rgb(89, 89, 91); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);">Helen&rsquo;s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).</span></p>

In January 2024 alone, reports were published about the SRA taking enforcement action against 3 firms and 4 individuals for failure to comply with the Money Laundering Regulations 2017. The fines issued for these non-compliances total over £570,000 plus costs. The absence of staff training, or requirement to complete additional training, was noted in a number of these cases.
Many of the breaches resulting in enforcement action involved failures by the fee earners to conduct appropriate due diligence, adequately check the source of funds and/or wealth or recognise and report red flags. As highlighted by enforcement action being taken against individuals as well as firms, fee earners cannot hide behind their firm when AML failures occur and may be held personally accountable by the SRA for non-compliances with the MLR 2017.
This course will cover the following to assist fee earners in the application of AML in their casework.
How to comply with your obligations and stay compliant
Written CRA & MRA
Client
Booms
Risks – what to consider?
PCPs – CDD &EDD
POCA / TA
SOF and SOW
On going monitoring
Reporting to MLRO/MLCO
Tipping off
Target Audience
The online course is suitable for fee earners or legal practitioners that want to improve their AML knowledge.
Resources
Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.
Please note a recording of the course will not be made available.
Speaker
Helen Torresi, Consultant, DG Legal
Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services.
Helen’s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).

DG Legal

Anti-Money Laundering (AML)

Anti-Money Laundering (AML) Training For Fee Earners Course

General Delegate

A discount is available for delegates attending from firms with a current retainer contract with DG Legal (please contact us by email to admin@dglegal.co.uk for confirmation of eligibility).   If you choose this option and are not eligible, you are still bound to pay the full rate and will be invoiced accordingly.

Retainer Delegate

Milton Keynes 

Northampton

Bedford

Liverpool 

NATIONALLY RECOGNISED AND ACCREDITED
LEVEL FOUR CERTIFICATE



This course comprises two parts:
 
Part 1 - online (eLearning)

AND

Part 2 - classroom

Part 2 consolidates on Parts 1 and delivers one full day of practical sessions (skill-set development) - PRP Harvesting and Treatment


Award:
Open College Network (OCN Credit4Learning) - Collegen Induction Therapy - PRP Treatment
LEVEL 4 (FDSc)



A modular "hybrid" course - eLearning (online) theory and one full day classroom based course.
 
PART 1 - THEORY ONLINE

Complete this part of your course online (eLearning Course) in the comfort of your own home or workplace.
Please allow 1-2 full days (approx. 12-16 hours in total) to complete this part of your course.
You do not need to complete this part of the course in one "sitting". Do as little or as much as you wish. Each time you log again exactly where you can start where you left off!
 
You must complete Part 1 before attending Part 2 below.
 
PART 2 - CLASSROOM
Attend in the classroom at the training location that you have selected.
Your classroom tutor will recap on the essential parts of your online course after which you will begin your practical sessions learning and developing the skills required to harvest and use Platelet-Rich Plasma in your treatment plan.
Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary


A hybrid modular course awarding:
OCN Accredited Level Three Certificate (Advanced Level) 3 credits AND

GEOPACE Certificate (Collagen Induction Therapy - PRP Treatment)



Parts 1 (A & B) - online (eLearning) +

Part 2 - PRP Harvesting, Preparation & Treatment (one day)


Theory Sessions:


M01 – Course Overview
Learning outcomes, Understanding recommended guidelines (CPSA, HEE, NICE & WHO), Core Competencies (Domains 1, 2 & 3). National Occupational Standards


M02 – Qualifications – Levels & Thresholds
Understanding the range and applications of treatments at Levels 1 to 8. Equivalencies. Looking at each level and specific treatment types. Competencies at Level 4.


M03 – Culture & Diversity
Understanding culture and diversity within the context of a salon, including opportunities and challenges for aesthetic therapists. Diversity and inclusion. Principles of diversity.


M04 – History, Definitions and Roles
The origins of microneedling and development of PRP, evolution of treatments, types of equipment and range of applications. Historical perspective and modern day examples of PRP therapies.


M05 – Health & Safety & IPC
H&S legislation, Standard Precautions (for blood borne pathogens), Pathogen types, Personal Protective Equipment (PPE), Handwashing and Hygiene, Hazardous Waste Disposal (non-specific), Preventing Needlestick Injuries. A detailed look at viruses, bacteria and fungi. Handling clients with infectious conditions and infestations. Transmission modes. Sterilisation processes in the workplace, including autoclaves.


M06 – Regulatory Obligations
Pathways – employed, contracted and self-employed, Management of H&S at work, Local and national government laws and bylaws, DBS types, Record Keeping, Hazardous Waste Disposal (specific), Insurance and insurance types, Accident reporting, The Keogh Review, HEE guidelines, Professional bodies.


M07 – Professionalism & Effective Communication
Presenting a professional image, guidelines and recommendations. How to effectively communicate with your clients and colleagues, communication methods, communicating efficiently in consultation.


M08 – Consent
Understanding consent types and your client’s capacity to consent. The importance of valid consent. Consent frequency. Risk assessment. Storing consent documentation – looking at paper and digital/cloud. Consent and the law. Determining if consent is robust.


M09 – Environmental and Sustainable Work Practices
Sustainability in the workplace. Running an efficient salon (water efficiency, waste reduction, interior fittings). Advancements including digital options (clients and suppliers).


M10 – Anatomy & Physiology
A&P for collagen induction therapy. Veins, arteries and capillaries (phlebotomy overview). The integumentary system – structure and function. Microneedling – depths and penetration. The lymphatic system. The circulatory system. Skin as a defence barrier. Skin – functions and layers. Merkel cells, Langerhans Cells, Keratinocytes and Melanocytes. The epidermal-melanin unit. Fibroblasts and connective tissue. The effects of ageing. Skin changes over time. Skin rejuvenation including optimising cell function and increasing natural collagen. Inducing regenerative healing. The Fitzpatrick Scale. A detailed look at cell function, specifically melanocytes, keratinocytes and fibroblasts. Microneedling the skin, effects and collagen response. Wound healing – stages (haemostasis, inflammatory, proliferative and maturation). Collagen Induction Therapy (CIT). Topical applications to improve keratinocyte function. Topical applications to improve collagen synthesis.


M11 – Patient Management – Consultation & Examination
Pre-treatment and treatment consultations. Client Motives. Educating your client. Developing a consultation plan. Medical Records. Contraindications & Precautions – Relative and Absolute Contraindications in microneedling. Microneedling and anticoagulants. Side effects and treatment failure. Photo-documentation. Looking at and recording a detailed medical history. Client reviews. Health risks. Legalities.


M12 – Record Keeping
Key points and importance. Understanding how to retain records. Claims - Date of Discovery and Date of Knowledge.


M13 – Platelet Rich Plasma (PRP) – Understanding the basics
Whole blood – composition. Platelets and growth factors (types and functions). What are platelets? Understanding platelet modes of action. Platelet Rich Plasma – preparation. PPP and PRP. PRP Activation and collagen response in vivo. Fibrin network formation. Dermal needle puncture - repair pathway. Examples of microneedling applications. Needle depths and facial skin thickness. Types of treatments – a case by case examination.


M14 – Platelet Rich Plasma (PRP) – Harvesting and Preparation
Phlebotomy. Using correct needle size and anticoagulant. Understanding autologous treatment types with PRP. The treatment agent pathway. Whole blood processing. Harvesting good quality PRP - step by step procedure. Using a centrifuge. Centrifuge operation and management. Steps to minimise platelet trauma. First and second centrifuge processes. Understanding how a centrifuge works? Managing breakage and spillage.


M15 – PRP Treatment – putting it all together!
Client arrival, management, documentation, photography, examination, consultation, consent, treatment plan. Patient ID, where necessary. Referrals and when to refer. Seeking expert advice. Employment types – employed (PAYE), contracted, self-employed (freelance) - detailed look at each. Managing equipment and consumables. Compliancy. Pre-treatment guidance. Medications and drug conflicts. Preparing a treatment area. Preparing your client. Disinfecting the face. Applying numbing cream. Phlebotomy procedures.
Blood handling. Dermapen types and accessories. Treatment modes and actions. Selecting the correct needle depth. Applying PRP and microneedling. Managing pen depth and skin areas. Working within facial zones. Post treatment management. Waste management and correct waste disposal. Post treatment client management. Aftercare. Managing adverse effects. Managing post treatment client expectations. Treatment intervals. Post treatment checklists and patient aftercare guidelines.


Classroom Practical Sessions:
Practical Session 1: Equipment familiarisation - hands-on approach
Practical Session 2: Completing medical forms and consent forms
Practical Session 3: Preparing a treatment area
Practical Session 4: Using a centrifuge
Practical Session 5: Performing a microneedling facial treatment with PRP - model 1
Practical Session 6: Performing a microneedling facial treatment with PRP - model 2


Classroom Support Material:
Support material to complement Modules 1 – 15


Online Support Material:
Downloadable pdf files - support material to complement Modules 1 - 15
Demonstration Video



Geopace Training

Medical Aesthetics

Allied Health

Platelet-rich plasma (PRP)

Aesthetics

Aesthetic Practitioner

Facial Aesthetics

Platelet-rich Plasma (PRP) treatments

    Nationally Recognised Qualification

    No previous experience or qualifications needed

    Open College Network Accreditation

    Level 4 (as required for minimally invasive procedures)

    Covers standards set by HEE

    Employed (salon) or Self-Employed opportunities

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


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