22644 Improv courses

Duration 2 Days 12 CPD hours This course is intended for The introductory-level course is geared for software developers, project managers, and IT professionals seeking to enhance their understanding and practical skills in version control and collaboration using GitLab. It's also well-suited for those transitioning from another version control system to GitLab, or those responsible for software development lifecycle within their organization. Whether you are an individual looking to boost your proficiency or a team leader aiming to drive productivity and collaboration, this course will provide the necessary expertise to make the most of GitLab's capabilities. Overview This course combines engaging instructor-led presentations and useful demonstrations with valuable hands-on labs and engaging group activities. Throughout the course you'll: Gain a firm understanding of the fundamentals of Git and GitLab, setting a solid foundation for advanced concepts. Learn to effectively manage and track changes in your code, ensuring a clean and reliable codebase. Discover ways to streamline your daily tasks with aliases, stashing, and other GitLab workflow optimization techniques. Develop skills in creating, merging, and synchronizing branches, enabling seamless collaboration and version control. Equip yourself with the knowledge to use Git as a powerful debugging tool, saving time and effort when troubleshooting issues. Understand the basics of continuous integration and continuous deployment (CI/CD) in GitLab, helping you automate the software delivery process. Immerse yourself in the dynamic world of GitLab, a leading web-based platform for version control and collaboration, through our intensive two-day course, GitLab Quick Start. Version control systems, such as GitLab, are the backbone of modern software development, enabling teams to work cohesively and maintain a structured workflow. By mastering GitLab, you can improve efficiency, encourage collaboration, and ensure accuracy and reliability within your projects, adding significant value to your organization. Throughout the course you?ll explore various aspects of GitLab, starting from the fundamental principles of source code management to advanced concepts like rebasing and continuous integration/design. Key topics covered include Git and GitLab basics, reviewing and editing commit history, mastering GitFlow and GitLab Flow, branching and merging strategies, and understanding remote repositories. You'll also learn how to utilize Git as a debugging tool and explore the power of GitLab's built-in CI/CD capabilities. The core value of this course lies in its practical application. You'll learn how to effectively manage changes in code with GitLab, allowing you to maintain audit trails, create reproducible software, and seamlessly move from another version control system. Then you?ll learn how to enhance your workflow efficiency using aliases for common commands, saving changes for later use, and ignoring build artifacts. You?ll also explore GitLab's CI/CD, which will enable you to automate your software delivery process. These hands-on labs will walk you through creating, merging, and synchronizing remote branches, configuring Git, troubleshooting using Git as a debugging tool, and setting up GitLab Runner for CI/CD. Each lab is designed to simulate real-world projects, offering you a first-hand experience in managing and contributing to a version control system like GitLab. Introduction to Source Code Management The Core Principles of Change Management The Power to Undo Changes Audit Trails and Investigations Reproducible Software Changing code-hosting platform Moving from another version control system Git and GitLab Introduction and Basics Introduction to Git GitFlow GitLab Flow Trees and Commits Configuring Git Adding, Renaming, and Removing Files Reviewing and Editing the Commit History Reviewing the Commit History Revision Shortcuts Fixing Mistakes Improving Your Daily Workflow Simplifying Common Commands with Aliases Ignoring Build Artifacts Saving Changes for Later Use (Stashing) Branching Branching Basics Listing Differences Between Branches Visualizing Branches Deleting Branches Tagging Merging Merging Basics Merge Conflicts Merging Remote Branches Remote Repositories Remote Repositories Synchronizing Objects with Remotes Tracking Branches Centralizing and Controlling Access Introduction to GitLab Git Repositories on GitLab Daily Workflow Reviewing Branching and Merging Branch Review Merging Basics Rebasing Rebasing Basics Rebasing with Local Branches Rebasing with Remote Branches Interactive Rebasing Squashing Commits Getting Out of Trouble Git as a Debugging Tool Using the Blame Command to See File History Performing a Binary Search Continuous Integration / Continuous Design (CI/CD) How to install GitLab Runner Adding to our example project Breaking down .gitlab-ci.yml Adding .gitlab-ci.yml to our example project Deconstructing an advanced .gitlab-ci.yml file GitLab CI/CD web UI Optional: Resetting Trees Introduction to Resetting Resetting Branch Pointers Resetting Branches and the Index Resetting the Working Directory Making Good Use of the Reset Command Optional More on Improving Your Daily Workflow Interactively Staging Changes Optional: Including External Repositories Submodules Subtrees Choosing Between Submodules and Subtrees Workflow Management Branch Management

Duration 2 Days 12 CPD hours This course is intended for Executives, Project Managers, Business Analysts, Business and IT stakeholders working with analysts, Quality and process engineers, technicians, corrective action coordinators or managers; supervisors, team leaders, and process operators; anyone who wants to improve their ability to solve recurring problems. Overview At the completion of this course, you should be able to:Identify the different types of tools and techniques availableApply change management successfullyReview what to look for when applying business case thinking to Root Cause AnalysisDevelop a process to systematically approach problems Problem determination skills cannot be acquired by reading a book. They mostly come from experience. After this course, you will have a general understanding of a structured problem determination approach, which you can then apply in your daily work. RCA Foundation Concepts and Objectives Section Learning Objectives Discuss Definitions ? IT Perspective Discuss What is a problem and why do they exist? Exercise 1a: Why is RCA important What is Root Cause? RCA Benefits and Approaches Exercise 1b: Why are multiple approaches important? Event and Casual Analysis Exercise 1c: Apply Event and Causal Analysis Event and Causal Analysis: Exercise 1c Worksheet RCA Tools for each approach Exercise 1D: Prepare for Case Study Section Summary and Conclusions Enhance Use of RCA Tools Why use a Particular Method Tool: Change Analysis Change Analysis Examples Exercise 2a: Apply Change Analysis Exercise 2b: Change Analysis Worksheet Tool: How to Resolve Conflict Tool: 5 Why?s Example Learning Management Problem Exercise 2b: Apply 5 Why?s Sequence-of-Events Exercise 2b: Worksheet Tool: Cause and Effect Exercise 2c: Apply Cause and Effect Exercise 2c: Cause and Effect Worksheet Tool: Fault Tree Analysis Why do we use Fault Tree Analysis? How does it work? Fault Tree Diagram Symbols Example #1 of FTA: Car Hits Object Exercise 2D: Apply Fault Tree Analysis Tool: Failure Modes and Effects Analysis (FMEA) Example: Failure Modes and Effects Analysis Exercise 2E: Apply FMEA Tool: Design / Application Review Exercise 2d: Apply Design/Application Review Section summary & conclusions Problem Resolution & Prevention Section Objectives The Secret of Solving Problems A Note about Statistical Control A Note about Fire Fighting Technique: Business Process Mapping Example: IGOE Exercise 3A: Problem as IGOE Exercise 3A: IGOE Template Technique: Lean Six Sigma and DMAIC Lean Six Sigma Benefits Exercise 3B: Apply Lean Six Sigma Importance of Understanding the Business Process The Business Process Mandate Technique: Process Modeling Graphical Notation Standard (BPMN) What is Business Process Modeling Notation (BPMN)? Benefits of BPMN Basic Components of BPMN Exercise 3C: Use BPMN to Document a Current State Technique: Business Process Maturity Model Five Levels of Maturity Exercise 3D: Appraise Business Process Maturity Level Section Summary and Conclusions Capability Improvement for RCA Section Learning Objectives Steps in Disciplined Problem Solving RCA as a RCA Process Key RCA Role Considerations Exercise 4A: Apply RCA to RCA Process Sustainable RCA Improvement Organizational Units Process Area Goals, Practices Specific and General Practices Specific Practice Examples Software Maturity Survey Exercise 4B: Apply Strengths, Weakness, Opportunities and Threats (SWOT) to RCA SWOT Analysis Worksheet Recognize the importance of the Change Management component in your RCA implementation Using the ADKAR Model to Communicate Change Review ADKAR© Model ? Awareness of the need for change Desire to participate and support the change Knowledge on how to change Ability to implement required skills and behaviors Reinforcement to sustain the change Exercise 4C: Create an Ability Checklist The ADKAR Model: Reinforcement Exercise 4D: Find two examples of how ADKAR will be different Section Summary and Conclusions Course Summary & Conclusions Plan the Proposal and Business Case Example: 1 Page Business Case Exercise 5A: Creating Action Plans Resource Guide Questions Additional course details: Nexus Humans BA17 - Advanced Root Cause Analysis training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BA17 - Advanced Root Cause Analysis course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Executives, Project Managers, Business Analysts, Business and IT stakeholders working with analysts, Quality and process engineers, technicians, managers; supervisors, team leaders, and process operators; anyone who wants to improve their Business Analysis skills. Overview After completing this course, students will know how to: Plan, manage and close requirements for software development project in reduced time using Agile Scrum practices Minimize project uncertainty and risk by applying Agile principles through the Scrum method Ensure your project delivers required functionality and adds value to the business Create an environment of self-management for your software development team that will be able to continuously align the delivered software with desired business needs, easily adapting to changing requirements throughout the process. Learn how to apply Agile Scrum by measuring and evaluating status based on the undeniable truth of working, testing software, creating a more accurate visibility into the actual progress of projects. Many of today?s Project Management and Business Analyst Professionals are finding themselves leading, managing and analyzing on Agile development teams - only to find that many of the tools and techniques applied when using a traditional project management approach no longer work as effectively or at all. In order to do more than survive in this iterative development environment, today?s Project Manager and Business Analyst must employ additional project management and business analysis tools and techniques to effectively lead their teams and deliver their projects. Introduction - Fundamentals of Agile Why Agile? Exercise 1a: Waterfall-Lean-Agile Simulation History & Mindset: Understand how the agile approach arose. The Agile Lifecycle Introducing Agile to the organization Roles and Responsibilities on an Agile project team. Understand the purpose, the concepts, the theory, and some applications around the importance of people as individuals providing value through working in teams. Establishing core hours - How will the team work during a day? How to build end-to-end systems in early iterations Exercise 1b: How to build end-to-end systems in early iterations Planning and Managing Business Analysis Communication and Performance Agile and CMMI Exercise 1c: Case Study Project Assembling the team ? Scrum Roles Value-Driven Development: Understand why agile development focuses so heavily on working products, its more general casting as 'value-driven' development, with incremental, iterative and risk-driven approaches. Themes, theory and applications. Exercise 2a: Identify the ?Product Owner? Identify Project Success Criteria Exercise 2b: Review the Scrum Cheat Sheet Establish your Agile team using RACI Exercise 2c: Build the Scrum Team Define the Product and Project Vision Envision the Product and Project outcomes Exercise 3a: Review Agile Checklist Project Chartering (Project Planning) Assemble the Agile project team ? what are their responsibilities? Compile the Product Backlog (Coarse-Grain Requirements) Discuss how to Plan Sprints and Releases Exercise 3b: Product Vision ? Goals and Strategies Establish the Project ?time-box? Exercise 3c: Create a Release Plan Embrace the High-Level (Coarse-Grain) Plan Managing different types of Personas on an Agile Project Identifying and managing ?Information Radiators? Planning in Agile Projects ? Common practices that work Determine how the team will tracking and monitoring activities Exercise 3c: Establish the Project Time-box Tools and Techniques ? Building the Scrum Task board Communications Exercise 4a: Discussion ? Tools and Techniques for Scrum Planning, Monitoring and Adapting Scrum Task Board Exercise 4c: Create a Scrum Task board ? Identify work streams Agile Estimating Agile Analysis and Design Burndown Chart Team Velocity Soft Skills Negotiation Estimating ad Prioritizing Effort Planning Releases. Understand the value, the concepts, the theory and some applications for learning and adapting at all levels and on all topics (the product, the process, the team, and the organization). Exercise 5a: Brainstorm Business Functionality Establishing decision and acceptance criteria for user stories Planning Poker Exercise 5b: Estimate Effort (Coarse-Grain) Prioritize themes and releases Prioritize user stories Exercise 5c: Confirm the Estimated Effort (Fine Grain) Estimating team velocity Preparing for change ? Is the organization ready? Exercise 5d: Hold a daily Scrum and update the Scrum Task Board Exercise 5e: Conduct a Scrum or Scrums Plan the Iteration (Sprint) Sprint Zero activities Elements of a successful Sprint Planning meeting Create a Sprint Backlog How to create a task board Exercise 6a: Using the case study ? Review Iteration Planning Checklist Create a Sprint plan ? Establishing Sprint success metrics Exercise 6b: Discussion Sprint ?Zero? Activities Define the vision and Iteration Requirements Estimating the level of effort (LOE) with the team Creating user Stories for the Product Backlog -Guidelines to consider The art of slicing user stories Exercise 6c: Review the Sprint Plan Managing the Solution Scope and Requirements using 2-4 week Sprints Exercise 6d: Adapting a change-driven Project plan that works Adapting a change-driven (Agile) Project plan that works ? what are the key differences from traditional (waterfall) project plans? Finalize the Iteration Plan and how the team will operate Running the Sprint - from Planning to Review and Retrospective Managing your Scrums and setting expectations with your team Exercise 7a: Using the case study ? Review the Review Planning checklist Using Burndown charts to track progress Exercise 7b: Using the case study ? Review the Review Retrospective checklist Manage changes during the Sprint ? What questions to ask Prepare for the Sprint Review Exercise 7c: Review of roles - Quiz Obtain Customer Acceptance of the Product Increment Hold a Sprint Retrospective - What is working and what needs to be improved upon during the Sprints Update the product backlog - Rework the High-Level (Coarse-Grain) Plan Plan and Execute the next Sprint Create an environment for continuous improvement ? Product, Process and People Additional Information Useful books and links on Agile

Duration 2 Days 12 CPD hours This course is intended for Professional Scrum Master Foundation is appropriate for Scrum Masters and people who are interested in Scrum projects. It will be useful for: Product Owners Scrum Masters Developers Team Leaders Overview The emphasis of the training is the practical application of Scrum. The course gives various knowledge on the logic of Scrum and the way it functions. You will learn about the roles of all participants in a Scrum project. You will also learn about different challegnes you may encounter and how to resolve them. The Professional Scrum Master Foundations course is the perfect introduction, reboot or refresher to Scrum. This course is for teams or anyone wanting to experience the Scrum way of working. The case for Agility Learn about Agile Manifesto, values and principles and how can agile bring more value and manage risks compared with traditional delivery approaches. Scrum Framework Understand Scrum Framework and the life cycle of Scrum including the events, artifacts and roles and responsibilities. Running a Sprint Deep dive into each of the events and discuss user stories, estimations, groomings, Definition of Done and Definition of Ready and how can we deliver value incrementaly. The role of the Scrum Master How can you be a servant leader of your team and support different stakeholders engagement? ÿFacilitation, coaching and ensuring transparency. Backlog and estimations Learn the importance of Product backlog in Scrum, prioritization and estimations at different levels (ex: release; sprint) Working with people and teams We will discuss motivation, communication and clarity, giving feedback, team development and effective conflict resolution. Continuous Improvement Assist your team to improve both the means and ends of their work by supporting them in problem detection and resolution as well as foster the culture of continuous improvement.

Duration 1 Days 6 CPD hours Overview The purpose of this document is to provide the learning outcomes for the course and the assessment criteria. It also provides an overview of the examination design in terms of the types of questions asked.Starting with Chapter 2, Digital Transformation, the BL 1 & 2 (for Bloom's Taxonomy 1 & 2) provides the number of questions that will appear on the exam. This course is targeted at IT and Cybersecurity professionals looking to become certified on how to operationalize the NIST Cybersecurity Framework (NCSP) across an enterprise and its supply chain. Digital Transformation Explain what it means to ?become digital.? Discuss the difference between industrial and digital era enterprises. Explain how cybersecurity supports an organization?s digital transformation. Understanding cyber Risks Explain the cyber risk equation. Identify and explain each component of the cyber risk equation. Describe the basics of a risk assessment. NIST Cybersecurity Framework Fundamentals9 Explain the genesis of the NIST-CSF. List and describe the components of the NIST-CSF. Describe each of the NIST-CSF?s objectives. Core Functions, Categories & Subcategories Understand and explain the a.Core Functions b.Framework Categories c.Informative References. Implementation Tiers & Profiles Understand and explain Implementation Tier terms and their use. Understand and explain each Implementation Tier. Understand and describe the three risk categories Understand and explain Profiles and their use a.Current b.Target Understand and describe the use of Profiles when a.Determining gaps b.Identify & prioritize focus areas Cybersecurity Improvement Understand and explain how an organization can approach the adoption and adaptation of the NIST-CSF Understand and describe how to implement cybersecurity controls using an incremental improvement approach. Understand and describe CIIS as a practice within an organization.

Duration 3 Days 18 CPD hours This course is intended for This course is intended for individuals or anyone that plans to implement, use, maintain, or support Microsoft CRM in their organization. Overview After completing this course, students will be able to: Microsoft CRM User Interface and application terminology, Basic and advanced navigation and record maintenance, Microsoft CRM Client for Outlook functionality and synchronization, Planning and budgeting tasks related to marketing campaigns, Create and manage customer lists This three-day instructor-led course provides students with the knowledge and skills to improve their business processes by using the key features of sales management, marketing automation, service management, and service scheduling. This three-day instructor-led course provides students with the knowledge and skills to improve their business processes by using the key features of sales management, marketing automation, service management, and service scheduling. Additional course details: Nexus Humans Microsoft Dynamics CRM 4.0 User Training training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Microsoft Dynamics CRM 4.0 User Training course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for those who want to understand and use soft skills to communicate, problem solve, and resolve conflict. Overview Upon successful completion of this course, participants will use soft skills to more effectively interact with people and improve communication skills. In this course, participants will develop a core set of ten soft skills. Getting Started Workshop Objectives Action Plan What are Soft Skills? Definition of Soft Skills Empathy and the Emotional Intelligence Quotient Professionalism Learned vs. Inborn Traits Practical Illustration Communication Ways We Communicate Improving Nonverbal Communication Listening Openness and Honesty Practical Illustration Team Work Identifying Capabilities Get Into Your Role Learn the Whole Process The Power of Flow Practical Illustration Problem Solving Define the Problem Generate Alternative Solutions Evaluate the Plans Implementation and Re-Evaluation Practical Illustration Time Management The Art of Scheduling Prioritizing Managing Distractions The Multitasking Myth Practical Illustration Attitude and Work Ethic What Are You Working For? Caring for Others vs Caring for Self Building Trust Work Is Its Own Reward Practical Illustration Adaptibility/Flexibility Getting Over the Good Old Days Syndrome Changing to Manage Process Changing to Manage People Showing You?re Worth Your Weight in Adaptability Practical Illustration Self Confidence (Owning It) Confident Traits Self-Questionnaire Sure-fire Self-Confidence Building Tactics Build Up Others Practical Illustration Ability to Learn Wow, You Mean I?m Not Perfect? Listen with an Open Mind Analyze and Learn Clear the Air and Don?t Hold Any Grudges Practical Illustration Networking Redefine Need Identifying Others? Interests Reach Out When to Back Off Practical Illustration Wrapping Up Words From the Wise

Duration 2 Days 12 CPD hours This course is intended for The course is designed for individuals who want to gain in-depth knowledge and practice in the discipline of Modelling Business Processes (Business Analysts, Requirements Engineers, Product manager, Product Owner, Chief Product Owner, Service Manager, Service Owner, Project manager, Consultants) Overview Students should be able to demonstrate knowledge and understanding and application of Modelling Business Processes principles and techniques. Key areas are: The role of business process modelling Modelling core business processes at an organizational level Modelling business processes at the process level Documenting and analyzing tasks The use of gap analysis in improving business processes The Business Analyst role analyzes, understands and manages the requirements in a customer-supplier relationship and ensures that the right products are delivered. The course provides in-depth knowledge and practice in Modelling Business Processes Course Introduction Let?s Get to Know Each Other Course Overview Course Learning Objectives Course Structure Course Agenda Introduction to Business Process Modelling Exam Details Business Analysis Certification Scheme The Context for Business Process Modelling Purpose and benefits of business process modelling Three levels of business process hierarchy (Organization, process and task level) Process view versus the functional view of an organization Assessing the impact of a new process design (POPIT model) Implementation of a business change (Pilot, phased, direct changeover, parallel running) The Organizational Context for Business Processes Construction of an organizational level model of a business process External and internal elements of an organizational model Supporting the value proposition Modelling the Business Processes Construction of a business process model Standard notation Process, task and step OPOPOT External, internal and time-based events Internal performance measures and customer expectations of performance Documenting Tasks A task description UML activity diagram notation and structured english Improving Business Processes task automation, removal of gaps and disconnects, process reengineering business rules and assumptions Unsatisfactory performance Combinations of conditions Gap analysis

Duration 3 Days 18 CPD hours This course is intended for This course is designed for IoT practitioners who are looking to improve their skills and knowledge of IoT security and privacy. This course is also designed for students who are seeking the CertNexus Certified Internet of Things Security Practitioner (CIoTSP) certification and who want to prepare for Exam ITS-110. Overview This program will validate that the candidate has the knowledge, skills, and abilities to secure network environments for IoT devices, analyze vulnerabilities and determine reasonable controls against threats, and effectively monitor IoT devices and respond to incidents. This course is designed for practitioners who are seeking to demonstrate a vendor-neutral, cross-industry skill set that will enable them to design, implement, operate, and/or manage a secure IoT ecosystem. Managing IoT Risks Map the IoT Attack Surface Build in Security by Design Securing Web and Cloud Interfaces Identify Threats to IoT Web and Cloud Interfaces Prevent Injection Flaws Prevent Session Management Flaws Prevent Cross-Site Scripting Flaws Prevent Cross-Site Request Forgery Flaws Prevent Unvalidated Redirects and Forwards Securing Data Use Cryptography Appropriately Protect Data in Motion Protect Data at Rest Protect Data in Use Controlling Access to IoT Resources Identify the Need to Protect IoT Implement Secure Authentication Implement Secure Authorization Implement Security Monitoring on IoT Systems Securing IoT Networks Ensure the Security of IP Networks Ensure the Security of Wireless Networks Ensure the Security of Mobile Networks Ensure the Security of IoT Edge Networks Ensuring Privacy Improve Data Collection to Reduce Privacy Concerns Protect Sensitive Data Dispose of Sensitive Data Managing Software and Firmware Risks Manage General Software Risks Manage Risks Related to Software Installation and Configuration Manage Risks Related to Software Patches and Updates Manage Risks Related to IoT Device Operating Systems and Firmware Promoting Physical Security Protect Local Memory and Storage Prevent Physical Port Access

Duration 2 Days 12 CPD hours This course is intended for Executives, Project Managers, Business Analysts, Business and IT stakeholders engaged in improving the delivery of products and services that meet user needs through the use of Microsoft SharePoint; Anyone who wants to improve their Business Analysis skills; Project stakeholders concerned with SharePoint requirements. Overview Plan, manage and close requirements for a project in reduced time using good business analysis practices Minimize project uncertainty and risk by applying good techniques Ensure your project delivers required functionality and adds value to the business Create an environment of self-management for your team that will be able to continuously align the delivered product or services with desired business needs, easily adapting to changing requirements throughout the process. Requirements can change frequently during a SharePoint project, and therefore projects need a streamlined, flexible approach to requirements change management. SharePoint professionals want to develop systems and services which are both high-quality and high-value, and the easiest way to achieve this is to implement the highest priority requirements first. This enables the projects to maximize value for their stakeholders. Introduction ? Roles involved in a SharePoint project The opportunities and challenges of a SharePoint project The business analysis process BA role vs. project manager role BA / PM competencies Case Study Exercise Understanding SharePoint Requirements Business, User, Functional, Quality-of-service and implementation requirements Requirements vs. specifications Requirements vs. business rules Risk management and risk response strategies Analyzing requirements Characteristics of effective requirements Case Study Exercise SharePoint Requirements Modeling Identify high level scope Identify initial requirements stack Identify an architectural vision Plan your iteration Iteration modeling Model storming Test driven development Case Study Exercise The Change Management Process Managing the Solution Scope and Requirements Capturing the Requirements Traceability Maintaining the Requirements for re-use Managing Requirements Conflicts Preparing the Requirements Package Building the Requirements communications plan Case Study Exercise Assessing & Validating Requirements Validating and verifying SharePoint Requirements Creating a master test plan Create test scenarios and test cases Case Study Exercise Additional Information Useful books and links on managing requirements and projects for SharePoint initiatives