87 Impressions courses delivered Online

When staff are new to sales it can seem daunting, especially when they have targets to meet. If the staff you need to promote your products and services get it wrong then it can knock their confidence and negatively impact how your customers see you as an organisation. This programme provides staff with the basic skills they need to sell. This course will help participants: Profile customers Research and identify potential new customers Use the consultative sales process Build effective rapport with customers Identify customer needs through effective questioning and listening Position products and services effectively Close the sale or gain commitment to further action Manage their customer portfolio to maximise sales 1 Introduction Aims and objectives of the training Personal introductions and objectives Self-assessment of existing sales skills Overview of content 2 Knowing your customers Who are your customers, and what do they want from you? What are your strengths, compared to your competitors? Who are your new potential customers? How do you communicate with new customers? What do you need to know about your customers before you start to sell? Making the initial approach Planning your pipeline - keeping the customers coming 3 The four-step sales process Overview of the consultative sales process Key benefits of using the consultative sales process Focusing on behaviours not targets The behaviours of a good salesperson Common pitfalls and mistakes Personal strengths and weaknesses 4 Building rapport First impressions - Mehrabian theory of communication Short cuts to building rapport Looking out for clues as to how the customer is thinking Looping back to keep the conversation flowing Acknowledging past communication Dealing with emotions such as anger Setting the agenda to keep control Getting past gatekeepers 5 Questioning and listening How to ask open questions to uncover information Left brain questions When closed question can be useful What stops us listening? The four levels of listening How to develop your listening skills 6 Presenting products and services to customers When to present Using benefits not features Making it personal Using reciprocity The tendency towards the middle Using consistency 7 Gaining commitment Testing the water Dealing with objections using ACLEO Asking for the business Getting referrals Ending with a personalised close Following-up 8 Managing your customer pipeline Spotting opportunities for cross-sales Managing your portfolio Maximising sales proactively Review meetings Customer satisfaction measures and surveys Mystery shopping 9 Putting it all together Skills practice Personal learning summary and action plans

🌟 Event Management Online Course: Master the Art of Creating Unforgettable Experiences! 🌟   Are you passionate about turning ideas into unforgettable experiences? Do you dream of orchestrating seamless events that leave lasting impressions? Look no further! Our comprehensive 'Event Management Online Course' is designed to equip you with the skills and knowledge needed to excel in the dynamic world of event planning.   🔍 Module 1: Introduction to Event Management Get ready to embark on your event management journey with a solid foundation. In this module, we delve into the fundamentals of event management, exploring its history, industry trends, and the essential skills needed for success. Discover your unique event management style and set the stage for a thrilling career.   📅 Module 2: Planning an Event Uncover the secrets behind successful event planning! From conceptualizing ideas to creating detailed event timelines, this module guides you through the entire planning process. Learn how to set realistic goals, create budgets, and select the perfect venue, ensuring your events are executed flawlessly and within budget.   📣 Module 3: Marketing and Promotion Master the art of promoting your events to the right audience. Explore effective marketing strategies, including social media, email campaigns, and partnerships. Learn how to create compelling promotional materials that capture attention and drive attendance. Elevate your events to new heights by becoming a marketing maestro!   🚚 Module 4: Event Logistics Navigate the complexities of event logistics with confidence. From managing suppliers and contracts to coordinating transportation and accommodations, this module provides a comprehensive guide to ensure every logistical aspect is seamlessly executed. Become a logistics expert and watch your events unfold with precision.   🎬 Module 5: Event Production Lights, camera, action! Dive into the world of event production and learn how to create visually stunning and engaging experiences. Explore audio-visual elements, stage design, and technology integration. Discover the importance of teamwork and coordination in bringing your creative visions to life. Elevate your events from ordinary to extraordinary.   🌐 Why Choose Our Course? Flexibility: Learn at your own pace, fitting the course into your busy schedule. Expert Instructors: Benefit from insights and real-world experiences shared by industry professionals. Interactive Learning: Engage in practical exercises, case studies, and discussions to reinforce your knowledge. Networking Opportunities: Connect with fellow students and industry experts to build valuable relationships.   🎓 Who Should Enroll? Aspiring Event Managers Marketing and PR Professionals Entrepreneurs Hospitality and Tourism Enthusiasts Anyone Passionate About Creating Memorable Experiences Enroll now and transform your passion for events into a successful and fulfilling career! Don't miss the opportunity to join the ranks of skilled event managers who are shaping the future of the industry. Let the 'Event Management Online Course' be your stepping stone to a world of exciting possibilities! Course Curriculum Module 1_ Introduction to Event Management Introduction to Event Management 00:00 Module 2_ Planning an Event Planning an Event 00:00 Module 3_ Marketing and Promotion Marketing and Promotion 00:00 Module 4_ Event Logistics Event Logistics 00:00 Module 5_ Event Production Event Production 00:00

Receptionist Skills 2021- Overview Did you know? In the UK, 70% of first impressions of a company are formed at the reception desk. That's YOU holding the key to building trust and setting the tone for every interaction. But are you ready to unlock your full potential as a receptionist? Our Receptionist Skills 2021 course equips you with the skills and knowledge to become an excellent receptionist, the backbone of your company's success. In this Receptionist Skills 2021 course, you will learn to craft a killer CV and cover letter and project unwavering professionalism, reflecting your company's brand values like a pro. In this course, you will learn the ins and outs of mail services, shipping, and travel arrangements, including business travel, hotel reservations, and international travel within the UK context. Our Receptionist Skills 2021 course will assist you in developing excellent telephone etiquette, telephone skills, and voice-mail courtesy, enabling you to communicate professionally and efficiently with clients, colleagues, and superiors. Moreover, you will gain expertise in time management, enabling you to easily handle multiple tasks, appointments, and responsibilities, contributing to a more organized and productive workplace. Furthermore, you will develop the ability to confidently create various business documents and official reports, including their proper structure, editing, and proofreading, to maintain professionalism in written communication. As you move through the Receptionist Skills 2021 course, you will become proficient in organizing meetings and conferences, including scheduling, logistics, and communication, to facilitate successful events in the UK business environment. At the end part of the course, you will acquire the skills to manage invoices & petty cash.  Enrol today and unlock your receptionist superpowers with our Receptionist Skills 2021 course.  Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 1: Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:28:00 Module 2: Business Telephone Skills Business Telephone Skills 00:21:00 Module 3: Representing Your Boss and Company Representing Your Boss and Company 00:36:00 Module 4: Mail Services and Shipping Mail Services and Shipping 00:27:00 Module 5: Travel Arrangements Travel Arrangements 00:26:00 Module 6: Organising Meeting and Conferences Organising Meeting and Conferences 00:27:00 Module 7: Time Management Time Management 00:37:00 Module 8: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:30:00 Module 9: Business Writing Skills Business Writing Skills 00:42:00 Module 10: Organisational Skills Organisational Skills 00:27:00 Module 11: Communication Skills Communication Skills 00:27:00 Module 12: Customer Service Customer Service 00:18:00 Module 13: Effective Planning and Scheduling Effective Planning and Scheduling 00:48:00 Module 14: Invoicing/Petty Cash Invoicing/Petty Cash 00:29:00

Social Media Marketing Course is designed to teach the right way to do social media marketing. It covers all the main social media platforms. Get a glimpse on the key skills you need to know about social media marketing and after finishing, you will be the master of social media marketing. Learn the exact effective way to do social media marketing from the experts. This Complete Social Media Marketing Course will give you all the key skills you have to know to do marketing using social media. Get the benefit from an awesome overview of social media marketing. Learn how to make the maximum profit with less investment. Knowing key skills might help you to become a successful Social media marketer. When you learned social media marketing, your potential income will be limitless! This course is one of the trending courses in the UK. You will gain the necessary skills to perform well in this field. Specific modules in this course are designed to teach you the whole thing you need to know to become a successful professional in this sector. You can study this course at your own pace. Within a few hours, you will get an accredited certificate in this course. You can access the course easily from anywhere at any time. This course is designed for students, professionals and for those who have a keen interest to know about this topic. To design this course, we have selected a professional an experienced tutor. The tutor will guide you throughout the course and will help you out with all your queries. You will get 24/7 support from our customer support team as well. What you will learn? Learn how to shape astonishing income-generating funnel Learn how to generate conversion from social media Know the proper way to do social media marketing with less costing Learn how to do effective Facebook, youtube, Pinterest, LinkedIn, Instagram marketing Know the marketing techniques and methods How to get the best results from your social media marketing AB testing to increase their profit Who this course is for: Internet Marketers Internet Influencers Business Owners Entrepreneurs Salespeople Career Path: If you complete the course, you will be able to know the strategies and secrets of Social Media Marketing. You will get all the essential skills for getting more views on Social Media Marketing which help you to get more subscribers, followers. You able to create more views, impressions, and ultimately you can generate more income. After completing this course, you will be able to gain the necessary knowledge and skills required to succeed in this sector. All our courses are IAO accredited. You will be able to do affiliate marketing and can generate more income from different online markets. You will be able to earn more by completing this course. Learn to EARN more!!! Get Started NOW! Social Media Marketing Social Marketing Intro FREE 00:01:00 Marketing On Facebook & Instagram FREE 00:19:00 Marketing On Twitter & YouTube 00:14:00 Intro To Pintrest Marketing 00:01:00 Pintrest Marketing - Part 1 00:07:00 Pintrest Marketing - Part 2 00:16:00 Pintrest Marketing - Part 3 00:11:00 LinkedIn Marketing Intro 00:01:00 LinkedIn Marketing - Part 1 00:06:00 LinkedIn Marketing - Part 2 00:07:00 LinkedIn Marketing - Part 3 00:05:00 Intro To Split Testing 00:01:00 Split Testing - Part 1 00:10:00 Split Testing - Part 2 00:05:00 Split Testing - Part 3 00:09:00 Intro To Funnel Building 00:01:00 Funnel Building - Part 1 00:04:00 Funnel Building - Part 2 00:07:00 Funnel Building - Part 3 00:09:00

In the modern world, eloquent public speaking stands out as a golden feather in one's cap. 'Public Speaking: Presentations like a Boss' isn't just another course; it's a transformational journey that refines your art of engaging audiences and leaving lasting impressions. Dive into meticulously crafted lessons that will bolster your openings, ensure your main content is captivating, and conclude your speeches in ways that linger in listeners' memories. It's time to command the stage with poise, purpose, and passion. Learning Outcomes Acquire the ability to design impactful opening and closing statements for speeches. Master the core techniques of engaging diverse audiences effectively. Understand the structure and dynamics of compelling presentations. Incorporate feedback and refine your public speaking strategies for continual improvement. Strategically navigate through the intricacies of different speaking platforms. Why buy this Public Speaking: Presentations like a Boss course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Public Speaking: Presentations like a Boss there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Public Speaking: Presentations like a Boss course for? Individuals aiming to boost their confidence in public arenas. Entrepreneurs seeking to pitch ideas with more conviction. Teachers and trainers aspiring to enhance their delivery techniques. Leaders wanting to articulate visions and missions more effectively. Anyone wishing to elevate their communication skills to the next level. Prerequisites This Public Speaking: Presentations like a Boss does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Public Speaking: Presentations like a Boss was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Public Relations Officer: £30,000 - £50,000 Motivational Speaker: £25,000 - £100,000+ (depending on individual's popularity) Corporate Trainer: £30,000 - £55,000 Communication Specialist: £35,000 - £60,000 Events Presenter: £20,000 - £45,000 Debate Coach: £28,000 - £52,000 Course Curriculum Section 01: Welcome & Course Overview Welcome & Course Overview 00:01:00 Section 02: Course Lessons Openings and Closing Basics 00:02:00 Qualities of Good Openings & Closings 00:07:00 How to Open with a Story 00:10:00 How to Close with a Story 00:03:00 How to Open and Close with a Quote 00:07:00 How to Open with Rhetorical Questions 00:08:00 How to Open and Close with Statistics 00:07:00 How to Open and Close with Illustrations 00:05:00 How to Use Humor to Open and Close 00:03:00 Section 03: Enhancing Your Openings and Closings Even Further 'Stacking' your Openings and Closings for Maximum Impact 00:04:00 Fine-Tuning Tips 00:03:00 Section 04: Wrap Up & Next Steps Wrap up & Next Steps 00:02:00 Assignment Assignment - Public Speaking: Confident Delivery Skills 00:00:00

When we're born, we are in a cure slate. Plain and innocent and open to whatever comes our way. But as we age, impressions are made, and lessons are learned. We sooner or later lose that childlike sinlessness, and we find that we're adults with realistic expectations and tons of responsibility. Who has time to consider the deeper issues, not to mention change? However, some of us find ourselves in horrible situations where we're forced to change. You don't have to go through terrible experiences to discover inner peace. This course will provide some key steps you can follow so that you can unlock the peaceful side of yourself. You will better understand the cause of anxiety and how to manage it so that it no longer interferes with your life. Course Highlights Fear and Anxiety Remedy Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Fear and Anxiety Remedy Course into 11 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 9 hours, 10 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Fear and Anxiety Remedy Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Fear and Anxiety Remedy Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Fear and Anxiety Remedy Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Fear and Anxiety Remedy Course What is Anxiety? FREE 00:30:00 Adopt Every Situations Positively FREE 01:00:00 Use Meditation 00:30:00 Nature Never Did Betray the Heart That Loved Her 00:30:00 Smile is Power 01:00:00 Remove Your Depression and Anxiety By Helping Others 01:00:00 Keep Your Hopes Alive 00:30:00 Hold Your Beliefs Dear to You 01:00:00 Continue Learning 00:30:00 Today Is A Gift 01:00:00 Getting Rid Of Fear 01:00:00 Mock Exam Mock Exam-Fear and Anxiety Remedy Course 00:20:00 Final Exam Final Exam-Fear and Anxiety Remedy Course 00:20:00

Discover the power of persuasion and influence through our intensive course. Learn effective techniques and strategies to boost your professional success.

Explore the intricacies of crime scene investigation with our comprehensive course on techniques and analysis. From evidence recognition to courtroom procedures, gain expertise in surveying, documentation, and specialized forensic techniques. Master the art of presenting evidence effectively in court. Enroll now for a deep dive into the world of CSI.

Persuasion skills are the essential element of being able to influence others to achieve your goals and objectives. Some people seem to be able to persuade effortlessly, whereas others fall back on the strength of their state to enforce what they desire. In reality, persuasion skills can be studied just like any other skills. The focus of this The Psychology of Persuasion and Influence with Phil Hesketh course is to improve your communication skills to succeed in both of your business and personal life. You'll grasp the abundance of theories that help you become a successful persuader. You'll also understand how to remain motivated and believe in yourself and your ideas. Understanding the fundamentals will enable you to be much more successful in persuading and influencing others. Upon successful completion of the course, you have the confidence and power to make people believe in what you're saying. What Will I Learn? A deeper understanding of psychological drivers A better understand how we form opinions How to understand body language How to deal with difficult interactions How to improve relationships Requirements A willingness to learn An open mind Who is the target audience? This course is ideal for anybody serious about upgrading the quality of their human interactions, whether at home or at work Anybody who is ambitious and would like to climb the career ladder Anybody who would like to become more influential and persuasive   Introduction What You Will Learn on This Course FREE 00:01:00 Who is Philip Hesketh? 00:01:00 Our Seven Fundamental Psychological Drivers Psychological Drivers: 1 - Love, 2 - Importance & 3 - Belonging 00:04:00 Psychological Drivers: 4 - Belief 00:03:00 Psychological Drivers: 5 - Certainty & Uncertainty 00:05:00 Psychological Driver: 6 - Need for Growth 00:03:00 Psychological Driver: 7 - Need for a Place 00:04:00 Why We Do What We Do and How We Form Opinions First Impressions ~ How They're Formed and How to Form a Good One 00:04:00 The 'Facts, Feelings and After Effects' of Every Conversation 00:06:00 How to Get People to Jump Through Hoops like a Dolphin 00:04:00 The Psychological Difference Between Persuasion and Influence 00:03:00 The Importance of Understanding How People Have Beliefs and How Placebos Work 00:04:00 Body Language: Reading It and Interpreting It How to Read Body Language and the 'Tells' 00:04:00 The Difference Between 'Intent' and 'Impact' 00:03:00 How to Work out What People Really Mean When They Say Certain Things 00:04:00 The Big Difference That Little Words Can Make 00:03:00 How to Tell When People Are Lying and What to Do About It 00:03:00 How to Handle Difficult People with a Smile How to Put Things Right When You've Put Things Wrong 00:04:00 The Principles of Objection Handling 00:03:00 The Importance of Being Part of the Solution 00:05:00 Constructive Criticism 00:03:00 How to Handle Difficult Situations During and After the Event 00:05:00 How to keep improving relationships How The Roman Empire, The Beatles, and the Titanic really failed 00:05:00 How and why all relationships and companies follow the same course 00:05:00 How to keep improving even the best relationships 00:05:00 How relationships develop and how to relate to people How to develop trust and how to measure it 00:05:00 How get on with everyone better 00:04:00 How to understand people better and the role of linear probing 00:04:00 How to improve all your relationships in the long term 00:03:00 Conclusion What we've covered so far 00:02:00 Next Steps 00:01:00 Course Certification

Step into the world of front office operations with 'The Reception Workstation,' a course designed to elevate your professional skills in the heart of customer interaction. Picture yourself as the first point of contact, where each guest's experience begins with your greeting. The course starts with an engaging introduction to the reception role, laying the groundwork for what it takes to be the face of an organisation. It's not just a job; it's an art form that combines efficiency, professionalism, and warmth. As you journey through the modules, you will discover the core skills essential for a stellar receptionist. From mastering the nuances of the reception area to handling phone calls with grace and managing messages with precision, each module is a step towards excellence. You will learn the intricacies of scheduling, ensuring that appointments flow seamlessly. Further, the course delves into administrative responsibilities and document management, skills crucial for the smooth operation of any business. Concluding with safety, security protocols, and ways to enhance guest experiences, you emerge not just skilled but exceptional in delivering first impressions that last. Learning Outcomes Understand the critical role and responsibilities of a receptionist. Develop key skills for effective communication and message handling. Learn to manage the reception area efficiently. Acquire proficiency in scheduling and appointment coordination. Master administrative tasks and understand safety and security protocols. Why choose The Reception Workstation course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is The Reception Workstation course for? Aspiring receptionists and front desk personnel. Administrative staff looking to enhance their skill set. Customer service professionals in hospitality and corporate sectors. Office managers overseeing front desk operations. Anyone interested in a career in front office management. Career path Receptionist - £18,000 to £25,000 Front Office Manager - £22,000 to £30,000 Customer Service Representative - £19,000 to £27,000 Administrative Assistant - £20,000 to £26,000 Office Coordinator - £21,000 to £28,000 Guest Experience Manager - £23,000 to £32,000 Prerequisites This The Reception Workstation does not require you to have any prior qualifications or experience. You can just enrol and start learning.This The Reception Workstation was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to the Reception Role Introduction to the Reception Role 00:22:00 Module 02: Essential Reception Skills Essential Reception Skills 00:22:00 Module 03: Understanding the Reception Workstation Understanding the Reception Workstation 00:22:00 Module 04: Handling Phone Calls and Messages Handling Phone Calls and Messages 00:21:00 Module 05: Scheduling and Appointments Scheduling and Appointments 00:22:00 Module 06: Administrative Tasks and Document Management Administrative Tasks and Document Management 00:22:00 Module 07: Safety and Security Protocols Safety and Security Protocols 00:23:00 Module 08: Enhancing Guest Experience Enhancing Guest Experience 00:22:00 Mock Exam Mock Exam - The Reception Workstation 00:20:00 Final Exam Final Exam - The Reception Workstation 00:20:00