Booking options
£27.99
£27.99
On-Demand course
7 hours 3 minutes
All levels
Did you know? In the UK, 70% of first impressions of a company are formed at the reception desk. That's YOU holding the key to building trust and setting the tone for every interaction. But are you ready to unlock your full potential as a receptionist? Our Receptionist Skills 2021 course equips you with the skills and knowledge to become an excellent receptionist, the backbone of your company's success.
In this Receptionist Skills 2021 course, you will learn to craft a killer CV and cover letter and project unwavering professionalism, reflecting your company's brand values like a pro. In this course, you will learn the ins and outs of mail services, shipping, and travel arrangements, including business travel, hotel reservations, and international travel within the UK context. Our Receptionist Skills 2021 course will assist you in developing excellent telephone etiquette, telephone skills, and voice-mail courtesy, enabling you to communicate professionally and efficiently with clients, colleagues, and superiors.
Moreover, you will gain expertise in time management, enabling you to easily handle multiple tasks, appointments, and responsibilities, contributing to a more organized and productive workplace. Furthermore, you will develop the ability to confidently create various business documents and official reports, including their proper structure, editing, and proofreading, to maintain professionalism in written communication. As you move through the Receptionist Skills 2021 course, you will become proficient in organizing meetings and conferences, including scheduling, logistics, and communication, to facilitate successful events in the UK business environment. At the end part of the course, you will acquire the skills to manage invoices & petty cash.
Enrol today and unlock your receptionist superpowers with our Receptionist Skills 2021 course.
Some of our website features are:
This is a dedicated website for teaching
24/7 tutor support
Interactive Content
Affordable price
Courses accredited by the UK's top awarding bodies
100% online
Flexible deadline
No formal entry requirements. You need to have:
Passion for learning
A good understanding of the English language
Be motivated and hard-working
Over the age of 16.
CPD Certification from The Teachers Training
Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish.
You can get your digital certificate (PDF) for £4.99 only
Hard copy certificates are also available, and you can get one for only £10.99
You can get both PDF and Hard copy certificates for just £12.99!
The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.
Module 1: Introduction to Reception and Receptionist | |||
Introduction to Reception and Receptionist | 00:28:00 | ||
Module 2: Business Telephone Skills | |||
Business Telephone Skills | 00:21:00 | ||
Module 3: Representing Your Boss and Company | |||
Representing Your Boss and Company | 00:36:00 | ||
Module 4: Mail Services and Shipping | |||
Mail Services and Shipping | 00:27:00 | ||
Module 5: Travel Arrangements | |||
Travel Arrangements | 00:26:00 | ||
Module 6: Organising Meeting and Conferences | |||
Organising Meeting and Conferences | 00:27:00 | ||
Module 7: Time Management | |||
Time Management | 00:37:00 | ||
Module 8: Record Keeping and Filing Systems | |||
Record Keeping and Filing Systems | 00:30:00 | ||
Module 9: Business Writing Skills | |||
Business Writing Skills | 00:42:00 | ||
Module 10: Organisational Skills | |||
Organisational Skills | 00:27:00 | ||
Module 11: Communication Skills | |||
Communication Skills | 00:27:00 | ||
Module 12: Customer Service | |||
Customer Service | 00:18:00 | ||
Module 13: Effective Planning and Scheduling | |||
Effective Planning and Scheduling | 00:48:00 | ||
Module 14: Invoicing/Petty Cash | |||
Invoicing/Petty Cash | 00:29:00 |