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64 Impressions courses delivered On Demand

First Impressions: Professional Image

5.0(9)

By Chart Learning Solutions

Your professional image should reflect not only your business's social norms, but also allow you the freedom to express yourself as a person. Understand the five professional image strategies and what makes each one unique. Discover how a professional image also includes good grooming, upright posture, being punctual, word articulation, effective listening, reliability, responsiveness, respect, and courteousness. Learning Objectives Explain the importance of projecting a professional image, Implement five strategies for professional dressing, Demonstrate behaviors and characteristics of professionalism Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

First Impressions: Professional Image
Delivered Online On Demand21 minutes
£34.95

First Impressions: Customer Courtesy

5.0(9)

By Chart Learning Solutions

Implement areas that could use improvement, based on your service assessment. Courteous behavior determines how customers perceive the quality of your goods and services. Understand how to apply the customer care courtesy model that includes being right, ready, recommending solutions, and resolving problems. Discover how you can go beyond the basics of courtesy behaviors. Learning Objectives Complete a courtesy self-assessment, Explain the impact of courtesy on your bottom line, Implement a powerful Customer Care Courtesy Model Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

First Impressions: Customer Courtesy
Delivered Online On Demand18 minutes
£34.95

Communication Skills - First impressions count

By Mastermind Academy UK Ltd

Communication is the exchange of information, ideas, and feelings effectively between individuals. It encompasses various forms, including verbal, written, and non-verbal (body) language. This course is designed to provide you with the essential skills necessary to communicate confidently.

Communication Skills - First impressions count
Delivered Online On Demand1 hour 10 minutes
£120

Digital Advertising and Marketing 101: The Complete Guide

By Study Plex

Highlights of the Course Course Type: Online Learning Duration: 1 to 2 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about digital advertising and marketing Understand the core competencies and principles of digital advertising and marketing Explore the various areas of digital advertising and marketing Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert digital marketer Digital Advertising and Marketing 101: The Complete Guide Course Master the skills you need to propel your career forward in digital advertising and marketing. This course will equip you with the essential knowledge and skillset that will make you a confident digital marketer and take your career to the next level. This comprehensive digital advertising and marketing course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this digital advertising and marketing course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective digital advertising and marketing practice and equip you with the essential skills, confidence and competence to assist you in the digital advertising and marketing industry. You'll gain a solid understanding of the core competencies required to drive a successful career in digital advertising and marketing. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for digital marketer or for people who are aspiring to specialise in digital advertising and marketing. Enrol in this digital advertising and marketing course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive digital advertising and marketing course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this digital advertising and marketing can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This digital advertising and marketing course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This digital advertising and marketing course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Why you should train with Study Plex? At Study Plex, you will have the chance to build social, technical and personal skills through a combination of extensive subjects tailored according to your interest. Along with receiving comprehensive knowledge and transferable skills, there are even more reasons o be involved with us, which include: Incredible Customer Support: We offer active customer service in the form of live chat, which you can access 24/7 Expert Tutor Support: You'll have access to our devoted and dedicated tutor support with all of our courses whenever you need it. Price Justified by Quality: We ensure that you will have the best experience possible for the price you are paying for the course. Money-back Guarantee: We provide a money-back guarantee if you are not satisfied with the course's quality. There is a 14-day time limit on this option (according to the terms and conditions). Instalment Facility: If your course costs more than £50, you can pay in three instalments using the instalment option. Satisfaction Guarantee: Our courses are designed to meet your demands and expectations by all means. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction Welcome to the Course 00:03:00 Introduction to Digital Ads Introduction Part 1 - The IAB, Banner Ads, Video Ads and Rich Media 00:11:00 Introduction Part 2 - Custom, Skins, Social Media, Audio Ads, And Search 00:09:00 The Digital Advertising Ecosystem Digital Ecosystem Part 1 - Publisher direct, exchanges, networks, DSPs & ATDs 00:11:00 How DSPs, SSPs, Exchanges, Networks, and publishers all work together 00:07:00 Buying The Ads Buying Digital Ads - How to buy digital ads, price ranges, process and more 00:12:00 Ad Targeting Ad Targeting - Contextual, behavioral, demographic, geographic & more 00:08:00 Ad Serving What is an ad server. DoubleClick, DFP, DFA, third party ad servers, etc. 00:03:00 Illustration of how ad serves work 00:03:00 Reporting Digital Advertising Reporting Overview - Impressions, Clicks, CTR, CPC, & more 00:03:00 Course Review Final course review and Thank You. 00:04:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Digital Advertising and Marketing 101: The Complete Guide
Delivered Online On Demand
£19

SEO Masterclass

5.0(1)

By Course Gate

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This SEO Masterclass will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The SEO Masterclass will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to SEO Masterclass and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited SEO Masterclass is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this SEO Masterclass. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The SEO Masterclass will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Section 01: SEO & Inbound Marketing Become a Master of Search Engine Optimization and Inbound Marketing Today 00:05:00 Transcending keywords and link building with a mindset of serving viewers and solving 00:10:00 How I get 2 5+ million impressions a month on Google and YouTube 00:19:00 How To Get 1,000 Clicks A Day From Google Organic Search 00:15:00 Top 25 SEO Tips for 2020! 00:23:00 Worst SEO strategies I have confirmed are terrible 00:11:00 Section 02: Building Connections Aiming for Lifetime Connections 00:07:00 Where to start Fix and improve what we see! 00:06:00 Play nice with others! Haters and competitors are friends! 00:08:00 Tutorials build a rock solid foundation 00:04:00 Entertain to keep people coming back and have fun 00:07:00 Stories stick with us 00:06:00 Long videos, posts, and descriptions ideal like Wikipedia 00:05:00 Section 03: Hosting and Optimization Scalable web host makes viral growth possible and high ranking easier 00:13:00 Email marketing helps build relationships and links naturally 00:12:00 Word Press Plug-in Setup + Best Dashboard Performance Settings 00:20:00 HTTPS is included as a ranking factor in Google 00:01:00 Ensure complete coverage of your own name in search results 00:05:00 Register your domain for a long time to show stability over time 00:04:00 Edit the date published when making any changes 00:02:00 Setup automatic sharing on social media to help get viewers 00:04:00 Section 04: Google Analytics Insights Google analytics introduction for beginners 00:04:00 Google analytics admin dashboard for account and property creation plus Ad Words link 00:07:00 Google analytics home dashboard from users, sessions, channel, and device 00:12:00 Site speed and suggestions to improve user experience and rank higher 00:09:00 Behaviour tab with all pages to see where more traffic is 00:05:00 Acquisition source medium and referrals for understanding how we get traffic 00:10:00 Conversion tracking and advanced features 00:04:00 Section 05: Google Webmaster Tools and Search Console Google webmaster tools settings to become a verified owner 00:03:00 New Google search console overview 00:04:00 Submit a Word Press XML sitemap fast with Yoast SEO plugin 00:03:00 Performance reports for queries, pages, countries, and devices 00:10:00 Welcome to the top! 00:03:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

SEO Masterclass
Delivered Online On Demand4 hours 21 minutes
£11.99

Receptionist: Office Admin and Reception: 20-in-1 Premium Online Courses Bundle

By Compete High

First impressions matter—and receptionists are often the first and most important face of any business. This 20-in-1 Receptionist: Office Admin and Reception Bundle is built to make you confident, organised, and hireable in front-desk, admin, or customer-facing roles across multiple industries. From corporate reception desks to healthcare clinics or virtual assistant positions, this bundle prepares you to shine in the roles that keep businesses running smoothly. Description Reception and admin roles require much more than a friendly smile. Employers look for candidates who are fast, professional, organised, and tech-capable—and this bundle proves you’re all of the above. You’ll walk away with 20 certifications covering critical areas like document handling, Microsoft Office tools, communication, GDPR, virtual meeting management, HR fundamentals, and professional etiquette. It’s ideal for receptionists, front desk support, admin assistants, and even remote workers handling client-facing responsibilities. With job-ready proof of your skills and the ability to juggle multiple tasks with composure, this bundle gives you an edge in a competitive field—and all at a fraction of the cost of standalone courses. Start now. Doors open when you’re qualified—and employers won’t wait. FAQ Q: What job titles does this support? A: Receptionist, front desk officer, office assistant, virtual assistant, personal assistant. Q: Is this bundle beginner-friendly? A: Yes, it’s perfect for newcomers and also helps experienced staff formalise their skillset. Q: Are the courses available online? A: Yes, all courses are fully online and accessible at your convenience. Q: Will I get separate certificates for each course? A: Yes—you’ll receive 20 digital certificates to showcase your skills and boost your CV. Q: What industries is this bundle relevant to? A: Corporate offices, clinics, hospitality, government, education, or remote support services. Q: Is this a limited-time offer? A: Yes—enrol today to take advantage of current pricing before it increases.

Receptionist: Office Admin and Reception: 20-in-1 Premium Online Courses Bundle
Delivered Online On Demand4 hours
£49.99

Understand Customers Needs and Online Behaviours - Online Course

3.0(2)

By Alpha Academy

The Understand Customers’ Needs and Online Behaviours course helps you connect with customers in a better way. You will learn how people think, act, and respond when they interact with businesses, especially online. The course covers communication skills, body language, and telephone manners, so you can give customers the best service. Whether you're selling something, helping someone, or just want to improve your customer skills, this course makes it easy. Course Curriculum ✓ Module 01: Basic Communication Skills ✓ Module 02: Advance Communication (I) ✓ Module 03: Advance Communication (II) ✓ Module 04: Telephone Etiquette ✓ Module 05: Body Language and Effective Communication Learning Outcomes Understand the basics of clear and polite communication. Learn advanced communication skills for real situations. Improve your listening and response techniques. Build strong customer relationships. Use telephone etiquette to make good impressions. Understand how to read and use body language. Respond better to online and in-person customer needs. Know what influences customer actions online. Handle different customer types with confidence. Communicate clearly and calmly under pressure. Who is this course for? This course is perfect for anyone who works with customers or wants to improve their communication. It’s great for people in sales, customer service, support, hospitality, or anyone who deals with clients online or by phone. If you want to understand people better and respond the right way, this course is for you. Eligibility Requirements You don’t need any past training to take this course. If you are willing to learn and improve how you talk and listen, you’re ready to begin. Career Path After finishing this course, you can work in many customer-focused roles. These include customer service advisor, support representative, sales assistant, call centre worker, or hospitality staff. You can also use these skills in marketing, retail, or any job that needs strong communication. (Learn more about this online course)

Understand Customers Needs and Online Behaviours - Online Course
Delivered Online On Demand4 hours
£9.99

Leadership and People Management: 8-in-1 Premium Online Courses Bundle

By Compete High

Leadership isn't just a title — it's a skillset. The Leadership and People Management: 8-in-1 Premium Online Courses Bundle gives you that skillset, designed to make you instantly appealing to employers across business, healthcare, government, customer service, and education. With key workplace tools such as: Equality and Diversity Problem Solving Communication Skills Operations Management Crisis Management Telephone Etiquette Online Meeting Management Self Motivation …you'll be hard to ignore in any job application or promotion track. 🚨 FOMO alert: These are the leadership skills employers wish more candidates had. 💡 Value-for-money alert: Get all 8 skills for the cost of a single course. Rated by learners — Compete High has 4.8 on 'Reviews.io' and 4.3 on Trustpilot. 📝 Description Show employers that you don’t just manage tasks — you lead people. The bundle begins with equality and diversity — because leadership today starts with inclusion. Understanding equality and diversity is essential for hiring, managing, and team-building. Equality and diversity knowledge signals emotional intelligence and professionalism. Pair that with elite problem solving and you become the go-to in any crisis. Hiring managers love to see solid problem solving on CVs — especially when backed by real learning. Add in sharp communication skills and you're ready to lead. From performance reviews to team updates, communication skills are fundamental. Then there’s operations management — an in-demand role in logistics, business, healthcare, and nonprofits. Training in operations management signals big-picture thinking and process leadership. Let’s not forget crisis management. Your ability to showcase strategic crisis management skills speaks volumes during interviews and boardroom decision-making. Every workplace still uses phones — and telephone etiquette remains essential. Recruiters take note when you can deliver good impressions over the phone. Online meeting management is a 2025 must-have. Whether remote or hybrid, being able to manage virtual rooms, lead agendas, and maintain flow with online meeting management is key. Wrap it up with self motivation — the hidden trait of high performers. Your self motivation training tells employers that you take initiative, stay productive, and need no micromanagement. From equality and diversity to communication skills, and from operations management to self motivation, you’ll be equipped with the leadership profile today’s recruiters crave. ❓FAQ Q: What kinds of jobs can this help with? A: HR, team leadership, operations, administration, call centres, training, and executive roles — this bundle applies everywhere people are managed. Q: Do I need leadership experience? A: Not at all. If you’re aiming to get leadership experience, this is your first step. Q: Will employers value these 8 courses? A: Yes. From problem solving to telephone etiquette, each course represents a soft skill essential to today’s workforce.

Leadership and People Management: 8-in-1 Premium Online Courses Bundle
Delivered Online On Demand16 hours
£28.99

Legal Secretary Mini Bundle

By Compete High

If you're aiming for a career where precision, professionalism, and trust are everything, the Legal Secretary Mini Bundle is your direct path to employability. Designed to help you get hired in legal, administrative, and client-focused roles, this bundle builds your profile with five must-have skills: Virtual Assistant, Business Law, Compliance, Tax, and Telephone Etiquette. Whether you’re supporting legal teams remotely or in person, employers are actively looking for people with this exact mix of capabilities. Don’t wait—secure the bundle while it’s still available. Description Being a Legal Secretary is about more than paperwork—it's about being indispensable. That’s why the Legal Secretary Mini Bundle goes beyond the basics. Virtual Assistant skills make you instantly employable in hybrid and remote legal support positions. With Business Law on your CV, you’re signalling your ability to operate within a legal environment—whether in family law, corporate law, or litigation. Compliance is non-negotiable in any law firm or legal department, and recruiters know this. Featuring Compliance ensures your profile checks one of the first boxes on their shortlist. Tax is equally critical—especially for legal secretaries supporting solicitors dealing with estates, finance, or contracts. Telephone Etiquette rounds out your training, because no legal client wants to speak to someone who sounds unsure or unprofessional. This isn’t a filler course—it’s a focused, strategic package of Virtual Assistant, Business Law, Compliance, Tax, and Telephone Etiquette that aligns directly with what legal employers are looking for. FOMO is real, and jobs are going fast. Make this the moment you move forward. FAQ Q: What jobs can I apply for after this bundle? A: Legal Secretary, Legal Assistant, Virtual Legal PA, Compliance Administrator, and Client Liaison. Q: Why is Telephone Etiquette still important? A: Because first impressions matter—especially in legal communications. Q: Is Business Law relevant for legal admin roles? A: Absolutely. It proves you understand legal systems and terminology. Q: Where does Compliance fit into legal jobs? A: Everywhere. Law firms must follow strict compliance processes daily. Q: Can I work remotely with Virtual Assistant skills? A: Yes. Many legal secretaries now work remotely as Virtual Assistants. Q: Is Tax relevant to legal secretaries? A: Yes—especially in firms dealing with property, probate, and corporate clients. Q: Is this bundle beginner-friendly? A: Yes. It's structured to suit both new and experienced professionals. Q: Why is this bundle better than a single course? A: Because you get five highly targeted skills—Virtual Assistant, Business Law, Compliance, Tax, and Telephone Etiquette—in one career-focused bundle.

Legal Secretary Mini Bundle
Delivered Online On Demand11 hours
£19.99

IT Support Administrator Mini Bundle

By Compete High

Want to stand out in the fast-paced world of tech support and IT admin roles? The IT Support Administrator Mini Bundle was created to make you hireable—quickly and confidently. Tailored for office-based IT support, telecoms, helpdesk centres, and compliance-sensitive industries, this bundle gives you a competitive profile that hiring managers recognise immediately. With IT, Basic Electrical Engineering, Cyber Security, GDPR, and Telephone Etiquette built into one career-focused bundle, you’ll gain industry-recognised credentials that speak directly to job listings. Whether you’re applying in finance, healthcare, government, or telecoms, this collection of certifications makes you a front-runner—before the job post even closes. Description The IT Support Administrator Mini Bundle blends technical skills with communication and compliance—everything modern companies demand. From IT and Cyber Security to GDPR, employers want staff who understand infrastructure and regulation. But it doesn’t stop there. Add Basic Electrical Engineering to meet physical hardware needs, and Telephone Etiquette to stand out in client-facing roles. Support roles have evolved. It’s no longer just about knowing IT—it’s about being trusted with sensitive data, managing risks with Cyber Security awareness, understanding electrical frameworks through Basic Electrical Engineering, and staying compliant with GDPR. And in a world where first impressions start with a call, Telephone Etiquette has never been more vital. Miss this and you risk falling behind. With the IT Support Administrator Mini Bundle, you’re not just applying for jobs—you’re walking into them prepared. IT, Basic Electrical Engineering, Cyber Security, GDPR, Telephone Etiquette—master these, and you become the candidate others are measured against. FAQ Q: What kind of jobs does this bundle support? A: Roles in IT administration, helpdesk support, telecoms, compliance, and back-office operations that value IT, Cyber Security, GDPR, Telephone Etiquette, and Basic Electrical Engineering. Q: Why is Telephone Etiquette included in a tech-focused bundle? A: Because communication matters. Telephone Etiquette gives you the client-facing skills most IT and Cyber Security roles now require. Q: How does GDPR fit into IT support? A: Modern IT and Cyber Security roles must comply with GDPR. It’s not optional—it’s expected. Q: Is this bundle useful in hardware-based jobs? A: Yes. Basic Electrical Engineering enhances your profile for hands-on IT maintenance and equipment troubleshooting. Q: Can this help me move into telecoms support roles? A: Absolutely. Telecoms employers value IT, Telephone Etiquette, Cyber Security, and Basic Electrical Engineering—all covered here. Q: Is this bundle more cost-effective than buying separate courses? A: Without a doubt. You get IT, Cyber Security, GDPR, Telephone Etiquette, and Basic Electrical Engineering in one bundled value.

IT Support Administrator Mini Bundle
Delivered Online On Demand11 hours
£19.99