64 Impressions courses delivered On Demand

The Primacy Effect influences lasting impressions, determining the quality of the relationship in the future. Moments of Truth are 'touch points' in time that a customer evaluates when giving you a service 'score.' Understand the ten tips for great greetings and introductions. Choose your opening words wisely and we will show you how to balance professionalism with 'personalism.' Learning Objectives Explain the Primary Effect's influence on first impressions, Apply 10 tips for great greetings, Identify how to use name tags and professional greeters when appropriate, Implement effective greeting words choices Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Understand the importance of holding the receiver properly to maintain energy and vocal quality and how to vary your rate of speech to maintain listener interest. Adjust your voice to match the purpose of the call. Lowering your vocal range sends a more controlled image. Listen to learn the purpose of the call. Don't interrupt. Ask questions to clarify understanding. Learn how to flawlessly place calls on hold or transfer like a pro. Your customers will appreciate you! Learning Objectives Apply guidelines for physically handling the telephone, Implement voice guidelines, Apply effective telephone greetings, Transfer calls to make great first impressions Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Moments of Truth are 'touch points' in time that a customer evaluates when giving you a service 'score.' Apply our 10 tips for great greetings md introductions. Discover why it is important to choose your opening words selectively. We will show you how to strike the perfect balance between professionalism and 'personalism'. Learning Objectives Describe the Primary Effect's influence on first impressions, Implement effective greeting words choices, Balance professionalism with personalism Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Likability is the core of all positive interpersonal relationships. Let us show you how you can increase your likability. Understand what the key things are to note regarding your body language, speech and energy levels when influencing others. We will show you how to create a great first impression and inspire others to act. Learning Objectives Apply psychological secrets of likeability that influences outcomes, Create great first impressions, Inspire others to immediate action and cooperation Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Picture a world where physical and virtual conferences are the lifeblood of professional networking and knowledge sharing. This Conference Event Management course offers an immersive insight into crafting conferences that resonate, captivate, and create lasting impressions. From preliminary planning to post-event reflection, every stage is detailed with precision.  Moreover, with a nod to our ever-evolving world, the course touches on the nuances of managing hybrid and international events, ensuring you're prepared for every eventuality in conference management. By the end of the course, you will be able to define conference event management and explain its importance, Identify the different stages of event planning, evaluate the success of your event and more. 

PA Telephone Skills Certification Learning PA telephone skills is absolutely essential for current and aspiring personal assistants looking to refine their craft and sharpen their telephone skills. It is also important for managers and supervisors who are looking for tips to improve the overall performance of their PAs. This course provides a comprehensive guide to essential PA telephone skills, such as making the best first impressions, taking messages effectively, and being organised and calm under pressure. From the most professional greetings to use, having the right timing and how to be genuinely charming, to the ways of taking and delivering messages properly, this course covers everything you need to know about effective PA telephone skills. You Will Learn: How to make the best first impression by using the right greetings and being charming The perfect timing when taking calls How to be organised and efficient when taking and delivering messages How to be calm and professional under pressure Benefits of Taking This Course: You will have the skills to help you in your PA role You could improve your chances of receiving a promotion You will improve your relationship with your boss and ensure a smooth office process You will avoid the potentially devastating consequences of jeopardising important company relationships

There is much more to choosing a needle for SMP than just using what someone else has recommended you use. With the right tools and education, you can make your own decisions about what needle best suits the client in front of you.

Dive deep into the world of sales with our specialised course: 'Get a Job in Sales: Your Fast Track to Career Success'. Embark on a transformative journey that begins with an enriching introduction and sweeps you through the intricacies of beliefs, mentors, and robust methods to secure a position in sales. Let this guide be your compass, navigating you through masterful interview techniques, ensuring you leave a lasting impression and effectively close interviews with panache. Learning Outcomes Understand the foundational elements and core modules of a sales career. Explore the significance of beliefs and mentorship in shaping a salesperson's journey. Master the art of applying for sales roles using strategic methods. Develop proficiency in preparing for interviews and making impactful first impressions. Learn to articulate ideas effectively and conclude interviews favourably. Why buy this Get a Job in Sales: Your Fast Track to Career Success course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Get a Job in Sales: Your Fast Track to Career Success there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Get a Job in Sales: Your Fast Track to Career Success course for? Aspiring sales enthusiasts keen to jump-start their career. Individuals looking to transition into a sales role from other industries. Graduates desiring a competitive edge in sales job applications. Sales professionals eager to refine their interview skills. Anyone keen on understanding the nuances of the sales industry. Prerequisites This Get a Job in Sales: Your Fast Track to Career Success does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Get a Job in Sales: Your Fast Track to Career Success was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Sales Executive: £18,000 - £30,000. Business Development Manager: £30,000 - £50,000. Account Manager: £25,000 - £45,000. Sales Director: £60,000 - £100,000. Territory Sales Manager: £30,000 - £55,000. Inside Sales Representative: £20,000 - £35,000 Course Curriculum Introduction Introduction to this Course 00:03:00 Overview Overview of the modules 00:02:00 Preparation Beliefs 00:08:00 Mentors 00:09:00 Applying for sales positions 00:07:00 Interviews Interview Preparation 00:04:00 First Impressions 00:05:00 Painting pictures with words 00:02:00 Closing interviews 00:04:00 Conclusion Conclusion 00:01:00

Course Overview Discover the technique to embrace responsibility and show the skills of a manager by taking this training on how to Become a Great Leader. Being appointed as a senior figure in a team or organisation is a privilege and a sign that people have confidence in your abilities. With this tuition, you will be able to hit the ground running and quickly show that you have the capability to inspire and direct the collective efforts of your team members.  This Leadership coaching covers all aspects of people management and organisational qualities that enable success in the workplace. Ideal for first-time managers who want to show dedication and enthusiasm in their new role, you will be taught valuable techniques incorporating psychology, cultural behaviour, and emotional intelligence. This is the perfect opportunity to make the most of your first moments as a manager and avoid negative impressions from your team. This best selling Become a Great Leader has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Become a Great Leader is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Become a Great Leader is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Become a Great Leader is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Become a Great Leader, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Become a Great Leader will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Become a Great Leader to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Enhance your professional presence with our Business Etiquette Course. Learn communication skills, meeting etiquette, and cross-cultural competence to succeed in diverse workplace environments. Master e-communication and internal/external etiquettes for lasting impressions.