160 HR Management courses in Potters Bar

The TCM Group's National Certificate in Workplace Mediation course offers an in-depth analysis of mediation, with particular reference to resolving business complaints, disputes and conflict. The course uses a variety of learning and teaching methods. During the course, participants are encouraged to develop their learning through group discussions, role-plays, case study discussions as well as independent learning and reflection. Peer-based evaluation and learning feature heavily throughout the programme. This is supported by regular assessment of activities and learners’ progress by course facilitators. Delegates who successfully complete this course refer to themselves as TCM Accredited Mediators – thereby demonstrating the highest standards of mediation practice in the UK.

Performance management, Managing Performance, Employee engagement,

Getting the design and implementation of your recruitment and selection process right is the first critical step to attracting great people into your business.

This two-day CPD approved programme provides delegates with the skills, competencies and strategies to undertake an effective mediation intervention as part of their existing role. The course is delivered by some of the top mediation trainers in the UK and it is powered by TCM’s award-winning FAIR Mediation Model™.

Emotional Intelligence, EQ, EI, Moccasin Approach, Moccasin Manager,

This is suitable for anyone managing teams or looking to manage teams in the future. Using the participants own experiences we will look at what drives team effectiveness and the traits of High Performing Teams.

Recruiting great people to our organisations is the key to high performance and sustainable business success.

Organisations are essentially about people working together and yet so often they fail to capitalise upon the full potential of this.

Remote working is on the increase. However, managing a remote team is not always the same as managing a traditional, single-site office-based team.

If you run a small, tight-knit team, this course is tailored to help you get the most from the group.