The TCM Group's National Certificate in Workplace Mediation course offers an in-depth analysis of mediation, with particular reference to resolving business complaints, disputes and conflict. The course uses a variety of learning and teaching methods. During the course, participants are encouraged to develop their learning through group discussions, role-plays, case study discussions as well as independent learning and reflection. Peer-based evaluation and learning feature heavily throughout the programme. This is supported by regular assessment of activities and learners’ progress by course facilitators. Delegates who successfully complete this course refer to themselves as TCM Accredited Mediators – thereby demonstrating the highest standards of mediation practice in the UK.
An inspiring manager has the ability to motivate and develop team members' skills which is crucial for overall company performance and employee engagement. A key aspect of this is to support and encourage each team member to reach their full potential. Effective 1:1 meetings build confidence and provide direction, allowing individuals to find their own solutions and strategies. This approach empowers employees, fostering personal responsibility and increased performance. This course is available to book for delivery in-house for your organisation and people exclusively, for either a half or full days training workshop. Prices are dependent on size of group ranging from a minimum of 4 to a maximum of 12 delegates and duration of course selection. If you have a smaller number of delegates, the Puritas 1:1 Leadership Coaching Programme is recommended.
Getting the design and implementation of your recruitment and selection process right is the first critical step to attracting great people into your business.
CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.
This two-day CPD approved programme provides delegates with the skills, competencies and strategies to undertake an effective mediation intervention as part of their existing role. The course is delivered by some of the top mediation trainers in the UK and it is powered by TCM’s award-winning FAIR Mediation Model™.
This is suitable for anyone managing teams or looking to manage teams in the future. Using the participants own experiences we will look at what drives team effectiveness and the traits of High Performing Teams.
Recruiting great people to our organisations is the key to high performance and sustainable business success.