In the UK, the health industry is a crucial and expanding area that has experienced expansion recently. The care workers, who are essential to the operation of care facilities and hospitals. And working in the industry is highly rearding too, in the UK, the average annual pay for a care support worker is between £18,000 and £28,000. Moreover, working in the care industry is a very gratifying career, so it's no surprise that it's one of the most often mentioned factors to be a caregiver. Every day, you will improve someone's quality of life by allowing them to live freely in their own home. The range of roles in the industry is one of the most intriguing elements of the job. Furthermore, being a caregiver involves continuously being exposed to new people, new situations, and new challenges. This amount of variability will assist you in developing adaptation abilities and providing a more personalised care service. Thus, enrol in the bundle now and don't wait! This Care Training Bundle Consists of the following Premium courses: Course 01: Health and Social Care UK Course 02: Care Planning and Record Keeping Course 03: Public Health Course 04: Understanding Autism Awareness and Diagnosis Level 2 Course 05: Safeguarding Children Level 3 Course 06: Adult Safeguarding Course 07: Mental Health Course Course 08: Dementia Training Course 09: English for Healthcare Course 10: Foster Care Training Course 11: Diabetes Care Diploma Course 12: End-of-Life Care Course 13: First Aid Training Course 14: Infection Prevention Training Learning Outcomes of Care Training Familiarise yourself with the health and social care UK 2021. Get a clear idea about care planning and record keeping. Get an overview of public health. Gain a solid understanding of autism awareness and diagnosis. Learn about dementia training and foster care training. Determine how to safeguard adults. Understand the importance of first aid training. Determine how to prevent infection and control it. The Care Training bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Care Training Expertise and essential knowledge, which will assist you in reaching your goal. Course Curriculum of Care Training: Health and Social Care UK Module 01: Introduction to Advanced Health and Social Care Module 02: Introduction to the UK Health System Module 03: Essential Principles, Policies and Legislations in Health and Social Care Work Module 04: Fundamental Aspects of Providing Quality Health CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Care Training Bundle such as: Healthcare Assistant Support Worker Personal Care Assistant Social Worker Nurse Mental Health Support Worker Home Care Worker Palliative Care Nurse. Requirements Individuals with a desire to learn how to care for others. People who desire to work in the industry. Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Career path The bundle is a valuable credential to possess and is applicable to a wide range of careers or employment in several industries, including: Support Worker. Health Assistant. Social Workers. In the UK, the average annual pay for these are between £18,000 and £28,000. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Health and Social Care UK 2021) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
This course delves into innovative methodologies shaping Global Healthcare Management. Participants gain insights into impactful strategies, sector evaluations, and effective frameworks for industry improvement. This course aims to equip participants with profound insights into innovative methodologies shaping the advancement of Global Healthcare Management. After completing this lecture, you will be able to: Understand the Key Management Strategies Used to Improve the Global Healthcare Industry. Evaluate the Impact of Management Strategies on the Performance of Various Sectors within the Global Healthcare Industry, such as Pharmaceuticals, Hospitals and Insurance. Develop a Framework for Assessing the Effectiveness and Impact of Management Strategies in The Global Healthcare Industry. This course combines theoretical knowledge with practical applications, fostering a deeper understanding of the dynamics within the healthcare sector. It's designed for professionals seeking to expand their expertise in managing and revolutionizing Global Healthcare practices. This course delves into innovative strategies and contemporary insights essential for navigating the complexities of healthcare management on a global scale. A comprehensive examination of leadership, contemporary challenges, and critical management perspectives equips future leaders with the expertise to innovate and drive transformational changes within the healthcare industry. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Revolutionary Approaches to Advance Global Healthcare Management Self-paced pre-recorded learning content on this topic. Revolutionary Approaches To Advance Global Healthcare Management Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Healthcare Administrators Hospital Managers Health System Leaders Public Health Professionals Healthcare Policy Analysts Pharmaceutical Industry Executives Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
Overview Become an integral part of the UK Healthcare system and ensure that the community's wellbeing is maintained efficiently. This comprehensive course explains the roles and responsibilities of a Medical Receptionist and their importance to hospitals, clinics, and surgeries. The Medical Receptionist: Responsibilities and Skills course delivers excellent training and awareness that will enable you to operate efficiently as a Healthcare administrator. As well as an in-depth study of the NHS, you will be given essential information regarding confidentiality, personal safety, clinical hygiene, rules and regulations, and basic medical terminology. Everything you need to provide full support for Healthcare professionals and patients can be found in these modules. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Medical Receptionist: Responsibilities and Skills. It is available to all students, of all academic backgrounds. Requirements Our Medical Receptionist: Responsibilities and Skills is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 13 lectures • 03:06:00 total length •Introduction to Healthcare and Receptionists: 00:10:00 •National Health Services: 00:18:00 •Responsibilities and Skills of Medical Receptionists: 00:15:00 •Personal Grooming and Hygiene: 00:18:00 •Work in Socially Diverse Environment: 00:20:00 •Reception Service Patterns: 00:18:00 •The Hospital Services: 00:15:00 •Health and Safety in Clinical Environment: 00:10:00 •Security Concerns for Receptionists: 00:12:00 •Regulatory Organisations in United Kingdom: 00:14:00 •Healthcare Laws and Regulations: 00:16:00 •Medical Terminology for Receptionists: 00:20:00 •Assignment - Medical Receptionist: Responsibilities and Skills: 00:00:00
3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access
Embark on a transformative journey into the world of clinical psychology with our 'Clinical Psychology for Beginners: Introductory Course.' Explore the fundamentals, discover diverse career paths, and cultivate essential competencies. From therapeutic models to research methodologies, this course equips you with the knowledge and skills needed to navigate the dynamic field of clinical psychology. Take the first step toward a rewarding career in mental health and holistic well-being. Join us and unlock the door to a fulfilling future in clinical psychology.
Ambulance Care - Course Online Learn to be an Ambulance Care Assistant and become an important part of the UK healthcare system (ACA). These vital caregivers work primarily on the Patient Transport Service (PTS), where they pick up and drop off patients attending outpatient clinics and hospitals. Throughout this comprehensive Ambulance Care - Course, you will learn how to be an outstanding assistant and gain all the required knowledge to perform basic medical routines and provide patient support. We will walk you through the fundamentals of ambulance care and paediatric first aid. The course also teaches you how to perform CPR and assist unresponsive casualties. You will also learn to deal with common hazards and injuries, fire safety protocol, and basic ambulance maintenance. Enrol on our Ambulance Care - Course today and help your local communities in the best way possible. Courses are included in this Ambulance Care Bundle Course Course 01: Ambulance Care Course 02: Paediatric First Aid Course 03: RIDDOR Training Course 04: Workplace First Aid Training Course 05: Level 5 Health and Safety at Work [ Note: Free PDF certificate as soon as completing the Ambulance Care course] Ambulance Care - Course Industry Experts Designed this Ambulance Care - Course into 05 detailed modules. Assessment Method of Ambulance Care - Course After completing each module of the Ambulance Care Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Ambulance Care - Course After completing the MCQ/Assignment assessment for this Ambulance Care course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Ambulance Care - Course This Ambulance Care course is ideal for individuals who want to work as ABAs (Ambulance Care Assistants) and support non-emergency medical transport. This may be beneficial in similar roles in healthcare. Requirements Ambulance Care - Course There are no specific requirements for Ambulance Care course because it does not require any advanced knowledge or skills. Career path Ambulance Care - Course This Ambulance Care will assist you in gaining all of the theoretical knowledge required to excel in the relevant field. Enrol in our course right now to get started on the path to taking your career to the next level. Certificates Certificate of completion Digital certificate - Included
Supervising Food Safety Level 3 This Supervising Food Safety Level 3 course is designed for catering managers and supervisors to help them understand their essential day-to-day responsibilities, including how to implement the basics of a HACCP food safety management system. The Supervising Food Safety Level 3 course covers food hygiene practices and legal responsibilities, as well as additional information on the controls that can be implemented to ensure that the food handling process is as safe and hygienic as possible. The course includes 17 intensive training modules to provide learners with up-to-date information on complying with food safety laws. By the end of this Supervising Food Safety Level 3 course, you will be fully aware of all UK food safety regulations, as well as how to improve and maintain an excellent food safety management system. You will also be aware of every type of food bacteria and how to prevent them from causing food poisoning. Courses: Course 01: Level 3 Supervising Food Safety in Catering Course 02: Food Allergen Awareness Training Course 03: Level 2 Food Hygiene and Safety [ Note: Free PDF certificate as soon as completing the Supervising Food Safety Level 3 course] Supervising Food Safety Level 3 This Supervising Food Safety Level 3 course consists of 17 modules. Assessment Method of Supervising Food Safety After completing each module of the Supervising Food Safety Level 3 Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Supervising Food Safety After completing the MCQ/Assignment assessment for this Supervising Food Safety Level 3 course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Supervising Food Safety Level 3 This Supervising Food Safety Level 3 is ideal for managers and supervisors in all types of catering establishments, including restaurants, hotels, cafes, bars, fast-food outlets, takeaways, mobile food trucks, kitchens, hospitals, schools and colleges. Requirements Supervising Food Safety Level 3 There are no specific requirements for Supervising Food Safety Level 3 course because it does not require any advanced knowledge or skills. Career path Supervising Food Safety Level 3 This Supervising Food Safety Level 3 course will prepare you for a variety of career opportunities. Certificates Certificate of completion Digital certificate - Included
The Level 5 Diploma in British Cleaning – QLS Endorsed Course offers an in-depth exploration into the cleaning industry, equipping you with the knowledge and skills necessary to navigate this essential sector. Whether you're aiming for management or operational roles, this course delves into the technical aspects of cleaning, offering a solid foundation for a wide range of roles in the field. From understanding cleaning standards to learning how to effectively manage resources, this course ensures you gain the insight needed for success in a variety of professional environments. Designed for individuals looking to advance in the cleaning industry, this course combines theoretical knowledge with an understanding of industry-specific regulations. You will explore cleaning procedures, safety protocols, and the importance of sustainable practices in this field. As cleaning continues to play a crucial role in both public and private sectors, the demand for skilled professionals is on the rise. This course offers the expertise to take on leadership positions or enhance your current knowledge in the industry, making it a valuable step for those looking to make an impact in this growing sector. Diploma in British Cleaning Bundle Includes: Course 01: Diploma in Cleaning at QLS Level 5 Course 02: Housecleaning Course 03: Oven Cleaning Training Course Course 04: Personal Hygiene Course Course 05: Workplace First Aid Training Course 06: Manual Handling Training Course 07: Asbestos Awareness Training Course 08: Ladder Safety Course 09: Effective Communication Training Level-3 Course 10: Supply Chain Management Course 11: Working at Height Training Course 12: Life Coaching Course 13: COSHH (Control of Substances Hazardous to Health) Training Course 14: Transport And Logistic Course 15: Facilities & Maintenance Operative Course 16: Risk Assessment Course 17: Personal Development Skills Course 18: Leadership Course 19: Time Management Skills Course 20: Advanced Health and Safety Key Features Quality Licence Scheme (QLS) endorsed Accredited by CPD Instant Cleaning e-certificate Fully online, interactive Cleaning course with audio voiceover Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchase Enrol now in this Cleaning course and start your career in the UK cleaning industry! Through this Cleaning course, you will learn how to work safely and correctly with cleaning chemicals, taking you through key procedures and guidelines for cleaning offices, new-build homes, pubs, leisure premises, hospitals, hotels, and commercial kitchens. You will also learn about cleaning contracts and employment opportunities, covering key topics such as working hours, business insurance, tax and quality of service. Learning Outcome By the end of this Diploma in British Cleaning course, learners will be able to: Establish their own company, as well as hire and train their staff Create a solid service business plan and set a business budget Demonstrate an in-depth understanding of contracts and working hours Use a range of commercial cleaning products, PPE, and equipment Clean windows, dust surfaces, maintain carpets and hardwood floors Certification CPD Certified: Once you've successfully completed your cleaning course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed: After successfully completing the Estate Agent course, learners will be able to order one endorsed certificate for £109.00, titled: Diploma in Cleaning at QLS Level 5, as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. Accreditation This Teaching Assistant Diploma course is Quality Licence Scheme (QLS) Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is suitable for anyone interested in: cleaning hospital hospitality and hotel level 7 commercial cleaning British cleaning level 5 British cleaning certificate cleaning business Requirements There are no formal requirements for this bundle courses to be enrolled. Career path Domestic Cleaner Supervisor Cleaner Hotel Cleaner Office Cleaner Certificates Certificate of completion (Hardcopy) Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each. Certificate of completion (PDF) Digital certificate - Included QLS Certificate Hard copy certificate - Included
A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist - Essential Skills course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist - Essential Skills course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this Medical Receptionist - Essential Skills course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Receptionist Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Receptionist - Essential Skills Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Medical Receptionist - Essential Skills course. **Courses are included in this Medical Receptionist - Essential Skills Bundle Course Course 01: Medical Receptionist - Essential Skills Course 02: Workplace Stress Management Course 03: Anger Management ***Others Included of Medical Receptionist - Essential Skills Bundle Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist - Essential Skills Course: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Workplace Stress Management*** Module 01: Workplace Stress Module 02: Rational and Irrational Beliefs Module 03: The ABC Framework of REBT Module 04: Cognitive Therapy (CT) Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace Module 06: Conclusion ------------------- ***Anger Management*** Module 01: Introduction to Anger Module 02: The Process in Anger Module 03: Effect of Anger on Our Thinking Module 04: How to Manage Anger ------------------ Assessment Method After completing each module of the Medical Receptionist - Essential Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Receptionist - Essential Skills course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist - Essential Skills course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist - Essential Skills course because it does not require any advanced knowledge or skills. Career path After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included
A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Office Admin and Reception Skills will teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Office Admin and Reception Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Receptionist : Office Admin and Reception Skills developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Receptionist : Office Admin and Reception Skills Course. **Courses are included in this Receptionist : Office Admin and Reception Skills Bundle Course Course 01: Receptionist : Office Admin and Reception Skills Course 02: Communication Skills Course Course 03: Level 4 Time Management Course Course 04: Level 5 Negotiation Skills Course Course 05: Level 5 Report Writing Course Course 06: Level 4 Copy Writing Course Course 07: Level 2 Customer Service Course 08: Level 1 Certificate in Well-being Course 09: Mental Health Support Worker Course 10: Level 3 Diploma in Healthcare Support ***Others Included of Receptionist : Office Admin and Reception Skills Bundle Course Free 10 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Office Admin and Reception Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Level 1 Certificate in Well-being*** ------------------- ***Mental Health Support Worker*** ------------------- ***Level 3 Diploma in Healthcare Support*** ------------------- Assessment Method After completing each module of the Receptionist : Office Admin and Reception Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Receptionist : Office Admin and Reception Skills, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Office Admin and Reception Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Receptionist : Office Admin and Reception Skills because it does not require any advanced knowledge or skills. Students who intend to enrol in this Receptionist : Office Admin and Reception Skills must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Receptionist : Office Admin and Reception Skills, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included