Our Professional Certificate Course in Consumer Behaviour and Hotel Marketing is designed to provide a comprehensive overview of the factors influencing customer's buying behavior and how it affects the hotel industry. Throughout the course, students will learn about the buyer decision process and the impact of changes in consumer behavior on hotels. They will also learn how to provide the service quality and value that guests expect, and how to meet guest expectations through planning. The course will cover the hospitality planning cycle and emphasize the importance of a positive client experience to the hotel industry. Overall, this course will equip students with the knowledge and skills needed to succeed in the dynamic field of hotel marketing. The Professional Certificate Course in Consumer Behaviour and Hotel Marketing is a comprehensive program designed for hospitality professionals who want to improve their understanding of guest behavior and leverage marketing strategies to drive revenue growth. The course covers a wide range of topics, including consumer psychology, market segmentation, branding, advertising, and revenue management. Students will learn how to identify different guest segments, understand their needs and preferences, and create tailored marketing messages that resonate with them. They will also explore the different stages of the guest journey, from awareness to loyalty, and learn how to optimize each stage to maximize revenue and guest satisfaction. Our Professional Certificate Course in Consumer Behaviour and Hotel Marketing covers the buyer decision process, factors influencing buying behavior, and impact of changes in consumer behavior on hotels. It emphasizes meeting guest expectations through planning and the importance of a positive client experience to the hotel industry. Students will gain expertise in hotel marketing and consumer behavior, and learn to provide service quality and value to guests. After the successful completion of the course, you will be able to learn about the following, What is customer's Buying Behaviour? Factors Influencing Buying Behaviour in Hotel Marketing. The Buyer Decision Process. Impact of Changes in Consumer Behaviour on Hotels. Provide the service quality and value that guests expect. Meeting Guest Expectations through Planning. The Hospitality Planning Cycle. The importance of a positive client experience to the hotel industry. Our Professional Certificate Course in Consumer Behaviour and Hotel Marketing is designed to provide a comprehensive overview of the factors influencing customer's buying behavior and how it affects the hotel industry. Throughout the course, students will learn about the buyer decision process and the impact of changes in consumer behavior on hotels. They will also learn how to provide the service quality and value that guests expect, and how to meet guest expectations through planning. The course will cover the hospitality planning cycle and emphasize the importance of a positive client experience to the hotel industry. Overall, this course will equip students with the knowledge and skills needed to succeed in the dynamic field of hotel marketing. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Consumer Behaviour and Hotel Marketing Self-paced pre-recorded learning content on this topic. Consumer Behaviour and Hotel Marketing Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience, Hospitality professionals looking to improve their marketing skills Hotel managers seeking to increase revenue and guest satisfaction Marketing professionals interested in the hospitality industry Students and recent graduates pursuing careers in hospitality Entrepreneurs starting their own hospitality businesses Professionals seeking to enhance their resume and career prospects in hospitality Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Learn the crucial factors that motivate people to travel, and navigate the best deals with your clients by enrolling in our exclusively designed Travel Agency Level 3. This course provides you with a solid understanding of tourist products to help your clients make great travel plans based on their budgets and preferences. Most people require the specialist help of a travel agency when looking for the best deals and advice on where to go. After your successful completion, you will be equipped with strong management skills, with knowledge of various tourist destinations, how to provide your client with multiple choices relying on their budget, make a clear and effective accommodation policy, and much more. Enrol today to pave your way towards a successful career in the travel industry. The Travel Agency Level 3 incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Further, this Travel Agency Level 3 will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in this job sector. Consequently, you'll sharpen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Travel Agency Level 3, you can equip yourself with the essentials to keep you afloat in the competition. Along with this Travel Agency Level 3 course, you will get 10 premium courses, an originalHardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Travel Agency Level 3 Bundle Consists of the following Premium courses: Course 01: Travel Agency Level 3 Course 02: Hospitality and Accommodation Management Course 03: GCSE English Course 04: Customer Relationship Management Course 05: Business Branding Course 06: Travel & Tourism Course 07: Working Effectively Across Cultures Course 08: Assertiveness and Self Confidence Development Course 09: Mastering Digital Photography Diploma Course 10: Effective Communication Skills Diploma Course 11: Time Management Training So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Travel Agency Level 3: Pay once and get lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum of Travel Agency Level 3 Bundle Course 01: Travel Agency Level 3 Introduction to Travel and Tourism Tourism Products and Services Tour Operating and Travel Retailing Marketing in Travel and Tourism Developing Communication Skills Customer Service and Satisfaction Customer Relationship Management(CRM) Human Resource Management in Travel Industry Crisis and Visitor Attraction Management Transport Management Procedure Sustainable Tourism Public Awareness Campaigns Course 02: Hospitality and Accommodation Management Introduction to Hospitality Management An Overview of Hotel Industry The Process of Selection and Recruitment in Hospitality Industry The Process of Development and Training in Hospitality Industry Management of Front Office Operations Management of Housekeeping, Engineering and Security Operations Management of Food and Beverage Operations Management of Service Quality in Hospitality Industry Marketing in Travel and Tourism Business Accounting in Hospitality Industry Customer Satisfaction E-Hospitality and Technology Course 03: GCSE English Module 01: Introduction to GCSE English Module 02: Edexcel English Section A Part 01 Module 03: Edexcel English Section A Part 02 Module 04: Edexcel English Section B Module 05: Edexcel English Section C Module 06: Cambridge English Exercise 1-4 Module 08: Cambridge English Exercise 6 Module 07: Cambridge English Exercise 5 Module 09: Basics of Grammar Part 01 Module 10: Basics of Grammar Part 02 Module 11: The Basics of Sentences Module 12: Structure of Sentences Module 13: English Language Reading Part 01 Module 14: English Language Reading Part 02 Module 15: English Academic Writing Part 01 Module 16: English Academic Writing Part 02 Module 17: Punctuation and Capitalisation in Writing Module 18: Most Common Mistakes and How to Avoid Them Module 19: Cambridge English Listening Module 20: Cambridge English Speaking Course 04: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 05: Business Branding Business Course Promo Video Chapter 01 Chapter 02 Chapter 03 Chapter 04 Chapter 05 Chapter 06 Chapter 07 Chapter 08 Chapter 09 Chapter 10 Chapter 11 Course 06: Travel & Tourism Module 1: Introduction to Travel and Tourism Module 2: Tourism Products and Services Module 3: Tour Operating and Travel Retailing Module 4: Marketing in Travel and Tourism Module 5: Developing Communication Skills Module 6: Customer Service and Satisfaction Module 7: Crisis and Visitor Attraction Management Module 8: Transport Management Procedure Module 9: Tourism in the New Normal World/ Post COVID Travel Destinations Module 10: Sustainable Tourism Module 11: Public Awareness Campaigns Module 12: Brexit and its Impact on Tourism Industry Module 13: Travel and Tourism Issues to Contend with Module 14: Human Resource Management in Travel Industry Course 07: Working Effectively Across Cultures Introduction Cultural identity OBSERVE Learn APPLY More practical TIPS Wrap up Course 08: Assertiveness and Self Confidence Development Self Confidence Introduction Ways to Find Yourself Positive Mindset vs Negative Mindset Do it, Feel it and Achieve it Believe it and Achieve it ESTEEM SELF ANALYSIS STILL STRUGGLING TO FIND AND TO BE CONFIDENT Course 09: Mastering Digital Photography Diploma Intro How Does a Camera Work Aperture Shutter Speed ISO Exposure Triangle Lights & Filters White Balance File Types Photo Resolution & Quality Composition Conclusion Course 10: Effective Communication Skills Diploma Business Communication Verbal and Non-verbal Communication Written Communication Electronic Communication Communicating with Graphic Effectively Working for Your Boss Course 11: Time Management Training Module 1: Importance and Benefits of Time Management Module 2: Assess Your Current Work Practice Module 3: Identifying the Priorities Module 4: Say 'No' to Procrastination Module 5: Set Your Goals Module 6: Plan the Work Module 7: Work The Plan Module 8: Effective Time Management Techniques Module 9: Combat The Time Wasters Module 10: Time Management for Creative Work Module 11: The Art of Anticipating Module 12: Avoid Time Leaks CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Travel Agency Level 3 bundle. Requirements This Travel Agency Level 3 course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Travel Agency Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost
ð© Welcome to the Ultimate Concierge Training Course! ð© Are you ready to unlock the secrets to becoming a top-notch concierge? Look no further! Our comprehensive Concierge Training Course is designed to equip you with the skills, knowledge, and expertise needed to excel in the dynamic world of hospitality and customer service. ð Why Choose Our Concierge Training Course? ð Imagine being the go-to person for all guest needs, whether it's booking reservations, arranging transportation, or providing insider tips on local attractions. With our course, you'll learn the art of anticipating and fulfilling every guest's desires with finesse and professionalism. Here's what sets our course apart: Expert Guidance: Learn from industry experts who have years of experience in the hospitality sector. Our instructors are dedicated to providing you with practical insights and real-world examples that will prepare you for success. Comprehensive Curriculum: Our course covers everything from communication skills and problem-solving techniques to cultural awareness and time management. You'll graduate with a well-rounded skill set that will impress employers and guests alike. Interactive Learning: Engage in hands-on activities, case studies, and role-playing exercises that simulate real-life scenarios. This interactive approach ensures that you not only understand the concepts but also know how to apply them effectively in the field. Flexible Learning Options: Whether you prefer to study at your own pace or participate in live online sessions, our flexible learning options make it easy to fit your training around your busy schedule. Certification: Upon completion of the course, you'll receive a prestigious certification that demonstrates your expertise as a professional concierge. This credential will open doors to exciting career opportunities in hotels, resorts, luxury residences, and more. ð©âð¼ Who is this for? ð¨âð¼ Our Concierge Training Course is perfect for anyone looking to break into the hospitality industry or advance their career in guest services. Whether you're a recent graduate, a career changer, or a seasoned professional seeking to enhance your skills, this course is for you! If you have a passion for providing exceptional service, a knack for problem-solving, and a friendly demeanor, then you have what it takes to thrive as a concierge. ð Career Path ð Upon completing our Concierge Training Course, you'll be ready to embark on a rewarding career path in the hospitality industry. Here are just a few of the exciting job opportunities that await you: Hotel Concierge: As a hotel concierge, you'll be the face of the establishment, providing personalized assistance to guests and ensuring that their stay is unforgettable. Residential Concierge: In this role, you'll cater to the needs of residents in upscale apartment buildings or condominiums, offering a range of services from package delivery to event planning. Corporate Concierge: Work for companies that offer concierge services as a perk for their employees, helping them with tasks such as travel arrangements, event planning, and errand running. Virtual Concierge: With the rise of remote work and virtual assistants, there's a growing demand for concierge services that can be delivered online or over the phone. Don't wait any longer to pursue your dreams of becoming a top-tier concierge. Enroll in our Concierge Training Course today and take the first step towards a rewarding and fulfilling career in hospitality! ð Frequently Asked Questions (FAQ) ð What is a Concierge? A concierge is a hospitality professional who serves as a personal assistant to guests, residents, or clients, providing a wide range of services to enhance their experience. This may include making reservations, arranging transportation, coordinating activities, and offering recommendations for local attractions and services. Why is Concierge Training Important? Concierge training is essential for developing the skills and knowledge needed to excel in the role of a concierge. From effective communication and customer service techniques to problem-solving and time management skills, training prepares individuals to meet the diverse needs of guests and clients in a fast-paced environment. Who Can Benefit from Concierge Training? Anyone interested in pursuing a career in the hospitality industry, particularly in guest services, can benefit from concierge training. Whether you're a recent graduate, a career changer, or an experienced professional seeking to advance your skills, our training course is designed to cater to individuals at all stages of their career journey. What Will I Learn in the Concierge Training Course? While the specific curriculum may vary depending on the course provider, typical topics covered in concierge training include customer service principles, communication techniques, problem-solving strategies, cultural awareness, time management, and industry best practices. Students can expect to gain practical skills and knowledge that are directly applicable to the role of a concierge. How Long Does the Training Course Take to Complete? The duration of a concierge training course can vary depending on factors such as the course format (e.g., full-time, part-time, online) and the depth of the curriculum. Some courses may be completed in a matter of weeks, while others may span several months. It's important to check the specific details of the course you're interested in to determine the time commitment required. Is Certification Included in the Course? Many concierge training courses offer a certification upon successful completion. This certification serves as a credential that validates your expertise and can enhance your credibility as a professional concierge. Be sure to inquire about certification options when researching training programs. What Career Opportunities are Available After Completing the Course? Graduates of a concierge training course may pursue various career opportunities in the hospitality industry, including roles as hotel concierges, residential concierges, corporate concierges, and virtual concierges. These roles typically involve providing personalized assistance and exceptional service to guests, residents, or clients in a variety of settings. Course Curriculum Module 1_ Introduction to Concierge Services. Introduction to Concierge Services. 00:00 Module 2_ Customer Service Skills for Concierges. Customer Service Skills for Concierges. 00:00 Module 3_ Building Relationships with Clients. Building Relationships with Clients. 00:00 Module 4_ Hotel and Resort Operations. Hotel and Resort Operations. 00:00 Module 5_ Transportation and Travel Arrangements. Transportation and Travel Arrangements. 00:00
Hospitality Management: Hospitality Management Course Online This Hospitality Management: Hospitality Management Course aims to provide practical guidance and specialist knowledge on topics such as housekeeping, catering, front office operations, quality of service, and staff training requirements. This Hospitality Management: Hospitality Management Course is an in-depth training program for new managers and aspiring professionals in the hospitality and tourism industries. This Hospitality Management: Hospitality Management Course will give you a solid understanding of the hospitality industry and its key areas, with a focus on different types of hotels and hospitality roles. This Hospitality Management: Hospitality Management Course will teach you how to manage all hotel operations as well as develop an effective service management program that incorporates safety, security, quality, and cutting-edge technology. By the end of this Hospitality Management: Hospitality Management Course, you will gain all of the necessary skills and knowledge to become a successful Hotel Manager and advance your career in the Hospitality sector. Main Course: Hospitality Management Course Free courses included with Hospitality Management: Hospitality Management Course: Along with Hospitality Management Course you will get free Level 2 Certificate in Travel and Tourism Along with Hospitality Management Course you will get free Level 4 Time Management Special Offers of this Hospitality Management: Hospitality Management Course: This Hospitality Management: Hospitality Management Course includes a FREE PDF Certificate. Lifetime access to this Hospitality Management: Hospitality Management Course Instant access to this Hospitality Management: Hospitality Management Course 24/7 Support Available to this Hospitality Management: Hospitality Management Course Hospitality Management: Hospitality Management Course Online The Hospitality Management: Hospitality Management Course will provide you with a comprehensive understanding of the hospitality industry, including its various types of hotels and roles. This Hospitality Management: Hospitality Management Course will equip you with the skills to effectively manage all hotel operations and develop a service management program that integrates safety, security, quality, and the latest technology. Who is this course for? Hospitality Management: Hospitality Management Course Online This Hospitality Management: Hospitality Management Course is ideal for anyone who works in or aspires to work in the hospitality industry, which includes the following professions: - Hospitality Manager, Hotel Manager, Housekeeping Manager, Catering Manager. Requirements Hospitality Management: Hospitality Management Course Online To enrol in this Hospitality Management: Hospitality Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Hospitality Management: Hospitality Management Course. Be energetic and self-motivated to complete our Hospitality Management: Hospitality Management Course. Basic computer Skill is required to complete our Hospitality Management: Hospitality Management Course. If you want to enrol in our Hospitality Management: Hospitality Management Course, you must be at least 15 years old. Career path Hospitality Management: Hospitality Management Course Online You can use our Hospitality Management: Hospitality Management Course to help you secure your desired job position.
Elevate your career in the food and hospitality industry with our comprehensive Food Hygiene and Safety, Restaurant Management & Catering for Restaurant Supervisor bundle. In the United Kingdom, where culinary excellence meets high standards, there's a growing demand for qualified professionals in food safety and restaurant management, offering promising income potential. This bundle is a one-stop solution for those aspiring to thrive in the culinary world. It covers a diverse range of topics, including Food Hygiene Level 3, Food Allergy Awareness, Kitchen Team Leadership, Food Photography, and more. With this bundle, you'll gain a deep understanding of food safety, allergen management, kitchen management, and even food photography to elevate your restaurant's appeal. Whether you're aiming to become a certified chef, restaurant supervisor, or food and beverage manager, this bundle equips you with the knowledge and insights needed to excel in the competitive food industry. Join us and embark on a journey towards a successful and rewarding career in food and hospitality. Don't miss this opportunity to take your culinary career to the next level. Enrol now, and let your passion for food and hospitality shine through in your profession. Take the first step toward culinary excellence! Enrol now and unlock a world of opportunities in the food and hospitality industry. Courses Are Included In This Bundle: Course 01: Food Hygiene Level 3 Course 02: HACCP Food Safety Levels 1 and 2 Course 03: Food Allergy Awareness Course 04: Food Labelling Regulations Training Course 05: Food and Mood: Improving Mental Health Through Diet and Nutrition Course 06: Nutrition: 60+ Foods For Health, Fitness & Dieting Course 07: Nutrition and Hydration Course 08: food hygiene and safety, Restaurant Management For Catering Industry Course 09: Kitchen Team Lead Course 10: Cleaning Diploma Course 11: Food Photography Course 12: Time Management Course 13: Infection Prevention and Immunisation Course 14: UK Cooking and Gastronomy Technician Course Course 15: Oven Cleaning Training Course Course 16: How to Improve Your Food Hygiene Rating Course 17: Diploma in Professional Chef Course 18: Food and Beverage Manager Learning Outcomes: Food Safety Mastery: Achieve expertise in food hygiene and safety. Allergen Management: Learn to handle food allergies effectively. Restaurant Leadership: Develop leadership skills for restaurant management. Culinary Excellence: Hone your culinary talents and techniques. Kitchen Management: Efficiently lead kitchen operations and teams. Customer Satisfaction: Enhance dining experiences and service quality. Food Photography: Capture and promote culinary creations effectively. Why buy this Food Hygiene and Safety, Restaurant Management & Catering for Restaurant Supervisor? Free CPD Accredited Certificate upon completion of Food Hygiene and Safety, Restaurant Management & Catering for Restaurant Supervisor Get a free student ID card with Food Hygiene and Safety, Restaurant Management & Catering for Restaurant Supervisor Lifetime access to the Food Hygiene and Safety, Restaurant Management & Catering for Restaurant Supervisor course materials Get instant access to this Food Hygiene and Safety, Restaurant Management & Catering for Restaurant Supervisor course Learn Food Hygiene and Safety, Restaurant Management & Catering for Restaurant Supervisor from anywhere in the world 24/7 tutor support with the Food Hygiene and Safety, Restaurant Management & Catering for Restaurant Supervisor course. Food Hygiene and Safety, Restaurant Management & Catering for Restaurant Supervisor is an entirely online, interactive lesson with voiceover audio Prepare for a dynamic and rewarding career in the food and hospitality industry with our Food Hygiene and Safety, Restaurant Management & Catering for Restaurant Supervisor bundle. This comprehensive program is your gateway to becoming a culinary expert and a proficient restaurant supervisor. Our bundle encompasses a wide array of essential topics, including food safety, allergen management, restaurant leadership, and culinary excellence. You'll gain practical knowledge in food hygiene, enabling you to ensure the safety and well-being of customers. Learn to manage allergens effectively, offering a safe dining experience for all. Develop crucial leadership skills to oversee restaurant operations seamlessly, enhancing service quality and customer satisfaction. Master the art of culinary excellence and kitchen management, positioning yourself as a valuable asset in the food industry. With additional courses in food photography and time management, you'll acquire the tools to promote your culinary creations and efficiently run restaurant operations. Certification You have to complete the assignment given at the end of the Food Hygiene and Safety, Restaurant Management & Catering for Restaurant Supervisor course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Food Hygiene and Safety, Restaurant Management & Catering for Restaurant Supervisor exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Food Hygiene and Safety, Restaurant Management & Catering for Restaurant Supervisor course is ideal for: Aspiring Chefs Restaurant Supervisors Food Enthusiasts Culinary Enthusiasts Requirements This Food Hygiene and Safety, Restaurant Management & Catering for Restaurant Supervisor doesn't require prior experience and is suitable for diverse learners. Career path Professional Chef: £20,000 - £50,000 per year Restaurant Supervisor: £18,000 - £30,000 per year Food and Beverage Manager: £25,000 - £45,000 per year Food Safety Officer: £22,000 - £35,000 per year Kitchen Manager: £20,000 - £35,000 per year Food Photographer: £18,000 - £40,000 per year Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.
The Foundations of Marketing Mix course is an in-depth exploration of essential marketing concepts within the context of tourism and hospitality industries. It offers a comprehensive understanding of the Marketing Mix and the Nine P Model, encompassing People, Planning, Product, Place, Price, Promotion, Partners, Presentation, and Passion. This course delves into the critical analysis of these elements to facilitate strategic decision-making. This course merges theoretical foundations with practical applications, fostering a holistic grasp of marketing strategies essential for success in the dynamic tourism and hospitality industries. After completing this course, you will be able to: Evaluate the Marketing Mix and the comprehensive Nine P Model, delving into its nuanced components and implications. Gain insights into the pivotal role of Tourism and Hospitality within a country's economy. Explore marketing as an integrated and cross-functional activity within the Tourism and Hospitality sectors. Comprehend and apply Integrated Marketing strategies tailored to the Tourism and Hospitality Business landscape. "Foundations of Marketing mix" delves into core principles and methodologies shaping successful marketing strategies. This course covers market analysis, consumer behavior, and strategic planning techniques to build effective marketing campaigns. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. The Components of the Marketing Mix Self-paced pre-recorded learning content on this topic. Foundations of Marketing Mix Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be an added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. · Guest Service Management· Hospitality Marketing Strategies· Tourism Industry Professionalism· Hospitality Branding and Standards· Customer Experience Enhancement· Hospitality and Tourism Management Strategies· Digital Marketing Specialization· Brand Management Specialization· Strategic Marketing Management Specialization· Marketing Analytics Specialization· International Marketing Specialization Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
Hotel management is a service industry which focuses on serving the needs of its clients. Our award-winning Hotel Management Training is designed for them who are seeking to gain key management and service skills required to work in hospitality industry. The course is equally suitable for those individuals who are already working in the industry and seek to enhance their skills for performing some technical functions or organising and managing teams in the workplace. The Hotel Management Training will teach you about hotel operations such as front office, housekeeping, food and beverage production, etc. This course is focusing on developing strong fundamental understanding in the key areas of hospitality operations and management. You will acquire a thorough appreciation of the lodging industry, as well as gain operational and strategic skills required for hotel, tourism and restaurant management. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Diploma in Hotel Management is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Course Content Introduction to Hotel Management Hotel Business Administration 00:15:00 Type of Hotels 00:15:00 Hotel Administration Structure 00:15:00 Hospitality Management Introduction to Hospitality Management 01:00:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Influences Which Affect the Industry 00:15:00 The Development of the Hospitality Industry 01:00:00 Hospitality Brands 00:15:00 Accommodation 01:00:00 Food Service 01:00:00 Successful Quality Management 01:00:00 Housekeeping, Engineering & Security Housekeeping 00:15:00 Engineering Department 00:15:00 Security Departments 00:15:00 Human Resource Management Human Resource Management 00:15:00 Roles of HRM 00:15:00 Quality Management Quality Management 00:15:00 Marketing Marketing 00:45:00 Market Strategy in Hotel Industry 00:30:00 Interdepartmental Communications Skills Interdepartmental Communications 00:15:00 Communication Skills 00:45:00 Mock Exam Mock Exam- Diploma in Hotel Management 00:20:00 Final Exam Final Exam- Diploma in Hotel Management 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Blooming Spring Deal of The Year is Live Now ** Offer Ends Soon; Hurry Up!! ** Travel & Tourism 4 in 1 Bundle Learn from relevant industry professionals and quickly equip yourself with the specific knowledge and skills needed to excel in your chosen career through the bundle training. Study the bundle and get an expertly designed training experience. Improve your knowledge and enhance the skills you need to succeed as a professional in any workplace with thisBundle. Designed to build your competent skill set and enable you to do the best job possible, the Bundle is ideal for those who aim to be the best in their fields. Our Bundle contains 4 of our premium courses for one discounted price: Course 01: Travel & Tourism Course 02: Event Planning Course Course 03: Hotel & Hospitality Management Course 04: Concierge Students can expect to complete this Bundle Program in around 20 hours. Get dedicated student support from our expert instructors if you need assistance or have any questions about the Bundle Package. All the courses under this Bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Students who successfully complete this program will receive an instant e-certificate as proof of their new skills and knowledge. Stand out from the crowd and train for the job you want with the Bundle Package. With this comprehensive bundle course, you can achieve your dreams and train for your ideal career. The Bundle provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. The Bundle covers everything you need in order to progress in your chosen career. Enrolling on the Travel & Tourism Bundle will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the Bundle Course. Why Train with the Academy for Health & Fitness? All-in-one package of 4 Premium Bundle Opportunity to earn a certificate accredited by CPD Interactive course material The online assessment included testing your knowledge Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support Experts created the Travel & Tourism Bundle to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access thematerials and learn when it's convenient for you. Start your learning journey straight away with this Travel & Tourism Bundle and take a step toward a brighter future! ****Course Curriculum**** Our Bundle consists of the following learning modules: ***Course 01: Travel & Tourism*** Module 1: Introduction to Travel and Tourism Module 2: Tourism Products and Services Module 3: Tour Operating and Travel Retailing Module 4: Marketing in Travel and Tourism Module 5: Developing Communication Skills Module 6: Customer Service and Satisfaction Module 7: Crisis and Visitor Attraction Management Module 8: Transport Management Procedure Module 9: Tourism in the New Normal World/ Post COVID Travel Destinations Module 10: Sustainable Tourism Module 11: Public Awareness Campaigns Module 12: Brexit and its Impact on Tourism Industry Module 13: Travel and Tourism Issues to Contend with Module 14: Human Resource Management in Travel Industry ***Course 02: Event Planning Course*** Module 01: Introduction to Event Management Module 02: Role of an Event Planner Module 03: Event Classification Module 04: Events and Clients Module 05: Steps to Plan an Event Module 06: Invitation to the Event Module 07: Event Marketing Module 08: Catering at Events Module 09: Event Decorations Module 10: Cleaning and Waste Disposal Module 11: Event Security Module 12: Developing an Event Planning Business ***Course 03: Hotel & Hospitality Management*** Module 1. Introduction to Hospitality and Revenue Management Module 2. Business Prospect of the Hospitality Industry Module 3. An Overview of Hotel Industry Module 4: The Process of Selection and Recruitment in Hospitality Industry Module 5: The Process of Development and Training in Hospitality Industry Module 6. Hospitality Management Operations Module 7. Management of Service Quality in Hospitality Industry Module 8. Importance of Revenue Management Module 9. Key Performance Indicator in Hospitality Revenue Management Module 10. The Revenue Management Module 11: Customer Satisfaction Module 12. Promotional Strategies Module 13. The Future of Hospitality Revenue Management in UK Module 14. Career Prospects in the Hospitality Industry ***Course 04: Concierge*** Module 01: Understanding the Service Module 02: Types of Concierge Services Module 03: Necessary Skills for Any Concierge Module 04: Principles for a Concierge Service Business Module 05: Delivering Customer Service Module 06: Concierge Work Environment and Etiquettes Module 07: Emergency Measures for a Hotel Concierge ***Course 05: Customer Relationship Management*** Module 01: Introduction to CRM Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Assessment Process Once you have completed all the modules in the Travel & Tourism Bundle course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 40 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Travel & Tourism Bundle is ideal for anyone interested in this topic and who wants to learn more about it. This Bundle will help you gain a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter. This Bundle is suitable for everyone. There are no specific entry requirements, and you can access the course materials from anywhere in the world. Requirements The Bundle does not require any prior knowledge; everyone may participate! This is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This bundle allows you to study at your own speed and grow a quality skillset. Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. Our whole Bundle will assist you in achieving a position of respect and dignity, as well as allowing you to gain an advantage over your competitors. The certificate will strengthen your CV and assist you in finding work in the related industry. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited Certificate Digital certificate - £29 Upon passing the Bundle, you need to order to receive a Hard Copy certificate for each of the courses inside this bundle as proof. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
Are you looking to enhance your Hotel Management skills? If yes, then you have come to the right place. Our comprehensive course on Hotel Management will assist you in producing the best possible outcome by mastering the Hotel Management skills. The Hotel Management course is for those who want to be successful. In the Hotel Management course, you will learn the essential knowledge needed to become well versed in Hotel Management. Our Hotel Management course starts with the basics of Hotel Management and gradually progresses towards advanced topics. Therefore, each lesson of this Hotel Management course is intuitive and easy to understand. Why would you choose the Hotel Management course from Compliance Central: Lifetime access to Hotel Management course materials Full tutor support is available from Monday to Friday with the Hotel Management course Learn Hotel Management skills at your own pace from the comfort of your home Gain a complete understanding of Hotel Management course Accessible, informative Hotel Management learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Hotel Management bundle Study Hotel Management in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Hotel Management course Curriculum Breakdown of the Hotel Management Course Module 01: Introduction to Hospitality Management Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment in the Hospitality Industry Module 04: The Process of Development and Training in the Hospitality Industry Module 05: Management of Front Office Operations Module 06: Management of Housekeeping, Engineering and Security Operations Module 07: Management of Food and Beverage Operations Module 08: Management of Service Quality in the Hospitality Industry Module 09: Marketing in Travel and Tourism Business Module 10: Accounting in the Hospitality Industry Module 11: Customer Satisfaction Module 12: E-Hospitality and Technology CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Hotel Management course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Hotel Management. It is also great for professionals who are already working in Hotel Management and want to get promoted at work. Requirements To enrol in this Hotel Management course, all you need is a basic understanding of the English Language and an internet connection. Career path The Hotel Management course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Hotel Management. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Hotel Management: Hotel Management This comprehensive Diploma in Hotel Management course has been designed to provide you with a thorough understanding of the hospitality industry and equip you with the skills needed to manage and operate a successful hotel. This Diploma in Hotel Management course will help you to learn about the different departments of hotel management, including reception, housekeeping, hiring and training in hotel management, catering system, marketing and advertising, and hospitality quality assurance systems. With this Diploma in Hotel Management course you will also gain an understanding of revenue management, customer service, and the importance of maintaining a positive reputation. At the end of the Diploma in Hotel Management course, you will have the knowledge and skills needed to succeed in a variety of roles within the hospitality industry, from hotel management to event planning to tourism and travel. Enrol in this Diploma in Hotel Management course now and start your journey towards a rewarding career in Hotel Management! Special Offers of this Hotel Management: Hotel Management Course This Hotel Management: Hotel Management Course includes a FREE PDF Certificate. Lifetime access to this Hotel Management Course Instant access to this Hotel Management: Hotel Management Course Get FREE Tutor Support from Monday to Friday in this Hotel Management: Hotel Management Course [ Note: A free PDF certificate will be provided as soon as completing the Hotel Management: Hotel Management course ] Hotel Management : Hotel Management Industry Experts Designed this Hotel Management course into 11 detailed modules. Course Curriculum of Hotel Management: Hotel Management Course Module 01: Hotel Management Module 02: Reception Management Module 03: Hiring and training in Hotel management Module 04: Housekeeping, and security operations management Module 05: Hospitality Staff Training and Future Development Module 06: Hospitality Quality Assurance Systems Module 07: Marketing and Advertising Module 08: Catering system Module 09: Various departments Communication Module 10: Accounting in the hospitality industry Module 11: Advance Technology and E-Hospitality Assessment Method of Diploma in Hotel Management After completing each module of the Hotel Management: Diploma in Hotel Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Diploma in Hotel Management After completing the MCQ/Assignment assessment for this Hotel Management: Diploma in Hotel Management course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Hotel Management : Hotel Management The online Diploma in hotel management course is intended for students who want to pursue professions in hotel management. A Diploma in hotel management course is particularly beneficial for learners who currently have a position in the hotel business and wish to advance their career in hotel management. This Hotel Management Course is suitable for students, recent grads, and job seekers. The Hotel Management course is also appropriate for anybody interested in hotel management, as well as those who are already working in this industry and want to improve their knowledge and skills. Requirements Hotel Management : Hotel Management Students who intend to enrol in this Hotel Management: Hotel Management course must meet the following requirements: Hotel Management: Good command of the English language Hotel Management: Must be vivacious and self-driven Hotel Management: Basic computer knowledge Hotel Management: A minimum of 16 years of age is required Career path Hotel Management : Hotel Management Certificates Digital Certificate Digital certificate - Included