518 Hospitality Management courses delivered Online

Our exceedingly popular Hotel Manager Course will quickly teach you all the skills needed to oversee and control the administrative tasks of any leisure facility or corporate event. The wide range of managerial abilities necessary to excel as a Hospitality Manager will be delivered to you in one complete package. This expertly written guide will boost your career in Hospitality and allow you to become a valued asset in this sector. You will be presented with a detailed overview of the hotel industry and tutored in the art of recruiting and developing a specialised Hospitality team. All aspects of industry expectations are then taught to you, including; catering, housekeeping, travel, and finance. This complete learning package will provide everything you need as a manager to supply outstanding customer service that will be respected and admired in the business. The Hotel Manager Course provides a wealth of knowledge and recommendations for all levels of learners and enables their career progression in the Hospitality sector. Whether you run a small hotel or organise large corporate events, each online module will add extensive abilities to your resume. The interactive exercises and assessments will affirm your potential and raise your confidence in becoming an accomplished Hospitality Manager. Why choose this Hotel Manager Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional charge of 9.99 and PDF Certificate at 4.99. Who is this course for? This course is aimed at those individuals who work in hotel and leisure industries or organise large hospitality events regularly. It will prove equally useful to departmental leaders or small business owners. Career path The training offered by the Hotel Manager Course will be of great use to those working in hotels or other leisure facilities. As such, it will significantly enhance the careers or roles of: Hospitality Managers Hotel Managers Event Managers Accommodation Managers Catering Manager Conference Centre Manager Course Content Introduction to Hospitality Management Introduction to Hospitality Management 00:21:00 Module 2: An Overview of Hotel Industry An Overview of the Hotel Industry 00:15:00 Module 3: The Process of Selection and Recruitment in Hospitality Industry The Process of Selection And Recruitment in Hospitality Industry 00:18:00 Module 4: The Process of Development and Training in Hospitality Industry The Process of Development and Training in the Hospitality Industry 00:21:00 Module 5: Management of Front Office Operations Management of Front Office Operations 00:16:00 Module 6: Management of Housekeeping, Engineering and Security Operations Management of Housekeeping, Engineering and Security Operations 00:24:00 Module 7: Management of Food and Beverage Operations Management of Food and Beverages Operations 00:17:00 Module 8: Management of Service Quality in Hospitality Industry Management of Service Quality in the Hospitality Industry 00:17:00 Module 9: Marketing in Travel and Tourism Business Marketing in Travel and Tourism Business 00:21:00 Module 10: Accounting in Hospitality Industry Accounting in Hospitality 00:23:00 Module 11: Customer Satisfaction Customer Satisfaction 00:20:00 Module 12: E-Hospitality and Technology E-Hospitality and Technology 00:19:00 Mock Exam Mock Exam - Hotel Manager 00:20:00 Final Exam Final Exam - Hotel Manager 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Our exceedingly popular General Manager Course will quickly teach you all the skills needed to oversee and control the administrative tasks of any leisure facility or corporate event. The wide range of managerial abilities necessary to excel as a Hospitality Manager will be delivered to you in one complete package. This expertly written guide will boost your career in Hospitality and allow you to become a valued asset in this sector. You will be presented with a detailed overview of the hotel industry and tutored in the art of recruiting and developing a specialised Hospitality team. All aspects of industry expectations are then taught to you, including; catering, housekeeping, travel, and finance. This complete learning package will provide everything you need as a manager to supply outstanding customer service that will be respected and admired in the business. The General Manager Course provides a wealth of knowledge and recommendations for all levels of learners and enables their career progression in the Hospitality sector. Whether you run a small hotel or organise large corporate events, each online module will add extensive abilities to your resume. The interactive exercises and assessments will affirm your potential and raise your confidence in becoming an accomplished Hospitality Manager. Why choose this General Manager Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional charge of 9.99 and PDF Certificate at 4.99. Who is this course for? This course is aimed at those individuals who work in hotel and leisure industries or organise large hospitality events regularly. It will prove equally useful to departmental leaders or small business owners. Career path The training offered by the General Manager Course will be of great use to those working in hotels or other leisure facilities. As such, it will significantly enhance the careers or roles of: Hospitality Managers Hotel Managers Event Managers Accommodation Managers Catering Manager Conference Centre Manager Course Content Introduction to Hospitality Management Introduction to Hospitality Management 00:21:00 Module 2: An Overview of Hotel Industry An Overview of the Hotel Industry 00:15:00 Module 3: The Process of Selection and Recruitment in Hospitality Industry The Process of Selection And Recruitment in Hospitality Industry 00:18:00 Module 4: The Process of Development and Training in Hospitality Industry The Process of Development and Training in the Hospitality Industry 00:21:00 Module 5: Management of Front Office Operations Management of Front Office Operations 00:16:00 Module 6: Management of Housekeeping, Engineering and Security Operations Management of Housekeeping, Engineering and Security Operations 00:24:00 Module 7: Management of Food and Beverage Operations Management of Food and Beverages Operations 00:17:00 Module 8: Management of Service Quality in Hospitality Industry Management of Service Quality in the Hospitality Industry 00:17:00 Module 9: Marketing in Travel and Tourism Business Marketing in Travel and Tourism Business 00:21:00 Module 10: Accounting in Hospitality Industry Accounting in Hospitality 00:23:00 Module 11: Customer Satisfaction Customer Satisfaction 00:20:00 Module 12: E-Hospitality and Technology E-Hospitality and Technology 00:19:00 Mock Exam Mock Exam - General Manager 00:20:00 Final Exam Final Exam - General Manager 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Overview Learn how to prepare, store, handle and serve food to the highest industry hygiene and safety standards. Aimed at hospitality and catering professionals, this course will give you an in-depth understanding of all aspects of food safety management. In this Hospitality and Catering - Food Safety Level 3, you will learn how to maintain the highest levels of safety and hygiene in the workplace in compliance with UK food safety regulations. On completion, you will gain a legally recognised qualification demonstrating your skills and competence to work in any profession within the hospitality and catering industry. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Hospitality and Catering - Food Safety Level 3. It is available to all students, of all academic backgrounds. Requirements Our Hospitality and Catering - Food Safety Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 12 lectures • 04:25:00 total length •Module 01: Introduction to Hospitality Management: 00:24:00 •Module 02: An Overview of Hotel Industry: 00:18:00 •The Process of Selection and Recruitment in Hospitality Industry: 00:21:00 •The Process of Development and Training in Hospitality Industry: 00:24:00 •Module 05: Management of Front Office Operations: 00:19:00 •Management of Housekeeping, Engineering and Security Operations: 00:27:00 •Management of Food and Beverage Operations: 00:20:00 •Management of Service Quality in Hospitality Industry: 00:20:00 •Marketing in Travel and Tourism Business: 00:24:00 •Module 10: Accounting in Hospitality Industry: 00:26:00 •Module 11: Customer Satisfaction: 00:20:00 •Module 12: E-Hospitality and Technology: 00:22:00

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

Updated On: March 2024 24 Hours Left! Don't Let the Deal Slip Away - Enrol Now in this Event Management Course! Ever dreamed of being the mastermind behind a show-stopping event? Imagine the thrill of transforming a blank canvas into a captivating experience, from intimate weddings to electrifying concerts. The UK events industry, a £70 billion powerhouse by 2025, thrives on those who can make it happen. Do you have the creativity to spark ideas, the organisation to juggle details, and the resilience to navigate the unexpected? This Event Management Diploma unlocks your potential to become the conductor of unforgettable moments. Our Event Management Diploma is your backstage pass to a world of possibilities. From brainstorming captivating concepts to selecting vendors and leading your team, you'll master essential skills. Learn to budget like a champ, handle administrative tasks with ease, and ensure a smooth post-event experience. Courses Are Included In this Event Management: Course 01: Diploma of Event Management Diploma Course 02: Event Planner Course Course 03: Hospitality Management Course 04: Catering Management Course 05: Organisational Skills Course For Administrator Due to the apparent nature of this industry, event management professionals are exposed to a far larger range of activities; hence no day will be the same. Furthermore, being a competent event management expert entails a lot more than many people think. Learning event management will give you a head start in your chosen career. Ditch the sidelines and step into the spotlight - enrol today! Learning Outcomes Identify & plan for different event types, each with its unique needs. Master brainstorming techniques to spark innovative event concepts. Source and manage suitable entertainment, turning events electric. Lead and coordinate support staff to ensure flawless execution. Collaborate with technical staff for seamless audio-visual and logistical magic. Evaluate vendors, negotiate contracts, and manage them for optimal service. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Event Management Get a free student ID card with Event Management Training program (£10 postal charge will be applicable for international delivery) The Event Management is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Event Management course materials The Event Management comes with 24/7 tutor support Diploma of Event Management Diploma Module 01: Types of Events Explores various types of events, including corporate, social, and non-profit events, highlighting the unique planning considerations and objectives for each. Module 02: Brainstorming Covers techniques for brainstorming event ideas, fostering creativity, and generating innovative concepts to meet client or organizational goals. Module 03: Types of Entertainment Discusses different entertainment options suitable for various events, including live performances, DJs, and interactive activities, emphasizing the importance of aligning entertainment with event themes. Module 04: Support Staff Focuses on the roles and responsibilities of support staff in event planning, including ushers, security, and catering staff, ensuring seamless event execution. Module 05: Technical Staff Examines the critical role of technical staff, such as audio-visual technicians and lighting specialists, in creating a professional and engaging event atmosphere. Module 06: Vendors Provides insights into selecting and managing vendors, including caterers, decorators, and equipment suppliers, to ensure quality and reliability. Module 07: Finalize the Plan Details the steps to finalize event plans, including securing contracts, confirming details with stakeholders, and preparing contingency plans. Module 08: Administrative Tasks Covers essential administrative tasks in event planning, such as budgeting, scheduling, and maintaining documentation, to ensure organized and efficient operations. Module 09: Get Organized Offers strategies for staying organized throughout the event planning process, including using checklists, timelines, and project management tools. Module 10: Post Event Activities Focuses on post-event activities, including evaluating event success, gathering feedback, and handling follow-up tasks to improve future events. Take a step toward a brighter future! How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99) CPD Hard Copy Certificate: £29.99 QLS Endorsed Hard Copy Certificate: £79 CPD 230 CPD hours / points Accredited by CPD Quality Standards Module 01: Types of Events 04:03 1: Types of Events Preview 04:03 Module 02: Brainstorming 04:28 2: Brainstorming 04:28 Module 03: Types of Entertainment 04:16 3: Types of Entertainment 04:16 Module 04: Support Staff 03:28 4: Support Staff 03:28 Module 05: Technical Staff 02:50 5: Technical Staff 02:50 Module 06: Vendors 02:57 6: Vendors 02:57 Module 07: Finalize the Plan 03:51 7: Finalize the Plan 03:51 Module 08: Administrative Tasks 03:33 8: Administrative Tasks 03:33 Module 09: Get Organized 03:26 9: Get Organized 03:26 Module 10: Post Event Activities 03:09 10: Post Event Activities 03:09 Assessment (Optional) 02:00 11: Assignment On - Award in Event Management at QLS Level 2 02:00 Order Your Certificate 02:00 12: Order Your CPD Certificate 01:00 13: Order Your QLS Endorsed Certificate 01:00 Free Course 01: Event Planner Course 2:53:33 14: Module 01: Introduction to Event Management 13:09 15: Module 02: Role of an Event Planner 18:34 16: Module 03: Event Classification 16:25 17: Module 04: Events and Clients 10:45 18: Module 05: Steps to Plan an Event 16:55 19: Module 06: Invitation to the Event 15:11 20: Module 07: Event Marketing 19:11 21: Module 08: Catering at Events 12:57 22: Module 09: Event Decorations 13:20 23: Module 10: Cleaning and Waste Disposal 13:07 24: Module 11: Event Security 09:21 25: Module 12: Developing an Event Planning Business 14:38 Free Course 02: Hospitality Management 2:05:42 26: Module 01: Introduction to Hospitality Management 10:20 27: Module 02: An Overview of Hotel Industry 08:12 28: Module 03: The Process of Selection and Recruitment in Hospitality Industry 10:56 29: Module 04: The Process of Development and Training in Hospitality Industry 11:05 30: Module 05: Management of Front Office Operations 08:44 31: Module 06: Management of Housekeeping, Engineering and Security Operations 13:23 32: Module 07: Management of Food and Beverage Operations 10:08 33: Module 08: Management of Service Quality in Hospitality Industry 10:30 34: Module 09: Marketing in Travel and Tourism Business 10:58 35: Module 10: Accounting in Hospitality Industry 11:19 36: Module 11: Customer Satisfaction 10:05 37: Module 12: E-Hospitality and Technology 10:02 Free Course 03: Catering Management 1:14:12 38: Module 01: An Overview of Catering Business 10:43 39: Module 02: Laws and Legislations Regarding food Safety and Hygiene 10:52 40: Module 03: Food Safety and Hygiene 11:23 41: Module 04: Food Safety in Catering 15:45 42: Module 05: Management of Food and Beverage Operations 14:07 43: Module 06: Marketing and Human Resource 11:22 Free Course 04: Organisational Skills Course For Administrator 43:28 44: Module 01: Remove the Clutter 05:41 45: Module 02: Prioritise 04:16 46: Module 03: Scheduling Your Time 04:21 47: Module 04: To Do Lists 03:35 48: Module 05: Paper and Paperless Storage 04:26 49: Module 06: Organisation in Your Work Area 04:05 50: Module 07: Tools to Fight Procrastination 04:22 51: Module 08: Organizing Your Inbox 04:21 52: Module 09: Avoid the Causes of Disorganization 04:18 53: Module 10: Discipline is the Key to Stay Organised 04:03 Who is this course for? Anybody who is interested in Event Management can enrol in this course. Event Planning Hopefuls Coordination Champs Creative Visionaries Organization Aficionados Requirements There are no requirements for enroling in this Event Management course. Career path This Event Management course will allow you to kickstart or take your career in the related sector to the next stage. Event Manager Wedding Planner Corporate Planner Festival Organiser Conference Manager Certificates CPD Accredited Certificate Digital certificate - Included Award in Event Management at QLS Level 2 Hard copy certificate - £79 Please note that International students have to pay an additional £10 as a shipment fee.

Are you interested in pursuing a career in the Chef Training : UK Cooking & HACCP Training industry or learning more about it? If yes, then you have come to the right place. Our comprehensive courses on Chef Training : UK Cooking & HACCP Training will assist you in producing the best possible outcome by learning the Chef Training : UK Cooking & HACCP Training skills. The Chef Training : UK Cooking & HACCP Training bundle is for those who want to be successful. In the Chef Training : UK Cooking & HACCP Training bundle, you will learn the essential knowledge needed to become well versed in Chef Training : UK Cooking & HACCP Training. Why would you choose the Chef Training : UK Cooking & HACCP Training course from Compliance Central: Lifetime access to Chef Training : UK Cooking & HACCP Training courses materials Full tutor support is available from Monday to Friday with the Chef Training : UK Cooking & HACCP Training course Learn Chef Training : UK Cooking & HACCP Training skills at your own pace from the comfort of your home Gain a complete understanding of Chef Training : UK Cooking & HACCP Training course Accessible, informative Chef Training : UK Cooking & HACCP Training learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Chef Training : UK Cooking & HACCP Training bundle Study Chef Training : UK Cooking & HACCP Training in your own time through your computer, tablet or mobile device Our Chef Training : UK Cooking & HACCP Training bundle starts with the basics of Chef Training : UK Cooking & HACCP Training and gradually progresses towards advanced topics. Therefore, each lesson of this Chef Training : UK Cooking & HACCP Training is intuitive and easy to understand. Courses in this Chef Training : UK Cooking & HACCP Training Bundle: Course 01: Chef Training Course 02: UK Cooking and Gastronomy Technician Course 03: Restaurant Management Course 04: Hospitality Management Level 2 Course 05: Catering Management Course 06: Kitchen Manager Course 07: Kitchen Porter Course 08: Waiter Training for Restaurant Management Course 09: Sourdough Cooking Essentials: Discover Artisan Cooking Course 10: Food Labelling Regulations Training Course 11: Food Hygiene and Safety Level 3 Course 12: HACCP Training for Food Safety CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Chef Training : UK Cooking & HACCP Training bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Chef Training : UK Cooking & HACCP Training. Requirements To enrol in this Chef Training : UK Cooking & HACCP Training course, all you need is a basic understanding of the English Language and an internet connection. Career path The Chef Training : UK Cooking & HACCP Training bundle will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Chef Training : UK Cooking & HACCP Training. Certificates 12 CPD Accredited PDF Certificate Digital certificate - Included Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD accredited hard copy certificates are available for £10.79 each Delivery Charge for Each Hard Copy Certificates: Inside the UK: Free Outside of the UK: £9.99 each

Get ready to take centre stage with our CPD Certified Event Management Diploma. As one of the most dynamic industries worldwide, Event Management offers the perfect arena to unleash your creativity and organisational skills. Our program offers a comprehensive and engaging exploration of the exciting world of events, ensuring you'll stand out in this vibrant field. Immerse yourself in the intricacies of Event Management from planning to execution. Master the art of creating memorable experiences, coordinating logistical elements, and managing budgets. Navigate the complexities of different event types, be it corporate meetings, music festivals, or weddings. Transform your passion into a thriving career with our Event Management Diploma. Step into the exciting world of Event Management and create moments that leave a lasting impression. Courses Are Included in this Event Management Diploma - CPD Certified Bundle: Course 01: Advanced Diploma in Event Management at QLS Level 7 Course 02: Hospitality Management Course 03: Organisational Skills Course for Administrator Course 04: Catering Management Course 05: Photography Masterclass Course 06: Wedding Planner Learning Objectives Gain a comprehensive understanding of the Event Management industry, its structure, and operating procedures. Learn to plan, coordinate, and execute a wide range of events, gaining practical insights into the mechanics of Event Management. Develop the ability to manage budgets effectively, essential in ensuring the success of any event under your management. Understand the various types of events, their unique needs and requirements, enhancing your versatility in Event Management. Why Choose Our Event Management Course? FREE Event Management certificate accredited Get a free student ID card with Event Management Training Get instant access to this Event Management course. Learn Event Management from anywhere in the world Event Management is affordable and simple to understand Event Management is entirely online, interactive lesson with voiceover audio Lifetime access 24/7 tutor support Start your learning journey straightaway with Event Management Diploma - CPD Certified! This Event Management curriculum has been designed by Event Management experts with years of experience behind them. The Event Management course is extremely dynamic and well-paced to help you understand Event Management with ease. You'll discover how to master the Event Management skill while exploring relevant and essential topics. Assessment Process of Event Management Diploma - CPD Certified Once you have completed all the courses in the Event Management bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward. CPD 230 CPD hours / points Accredited by CPD Quality Standards Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

Give a compliment to your career and take it to the next level. Thisbundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Hospitality and Accommodation Management bundle will help you stay ahead of the pack. Throughout the Hospitality and Accommodation Management programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Hospitality and Accommodation Management course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Hospitality and Accommodation Management Bundle Consists of the following Premium courses: Course 01: Hospitality and Accommodation Management Course 02: Level 2 Food Hygiene and Safety Course Course 03: HACCP Training Course 04: Food Allergen Awareness Course 05: Nutrition and Diet Awareness Course 06: Immunity Boosting Food Course 07: Baking and Cake Decorating Level 2 Course 08: Cleaning Course Level 5 Course 09: Customer Relationship Management Course 10: First Aid Training Course 11: Time Management Enrol now in Hospitality and Accommodation Management to advance your career, and use the premium study materials from Apex Learning. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum: ***Hospitality and Accommodation Management*** Module 01: Introduction to Hospitality Management Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment in Hospitality Industry Module 04: The Process of Development and Training in Hospitality Industry Module 05: Management of Front Office Operations Module 06: Management of Housekeeping, Engineering and Security Operations Module 07: Management of Food and Beverage Operations Module 08: Management of Service Quality in Hospitality Industry Module 09: Marketing in Travel and Tourism Business Module 10: Accounting in Hospitality Industry Module 11: Customer Satisfaction Module 12: E-Hospitality and Technology CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this bundle. It is available to all students, of all academic backgrounds. Requirements Our bundle is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having this CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included

Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £180 as a Gift - Enrol Now No matter what industry are you in, customers are the lifeblood of every business! And happy customers mean healthy business. Customer Relationship Management (CRM) helps you gain insight into your customers' behaviour and modify your business operations to ensure that customers are served in the best possible way. Our comprehensive bundle on Customer Relationship Management (CRM)will assist your businesses with strategies, techniques, tools, and technologies used by enterprises for developing, retaining and acquiring customers. Learn Customer Relationship Management (CRM) systems to help your companies stay connected to customers, streamline processes, and improve profitability. So, whether you own a business that requires interaction with customers, an employee who works as customer support or a fresher who wants an in-demand skill set that'll help him/her succeed, this Customer Relationship Management (CRM) bundle is for you. What will you learn from this Customer Relationship Management (CRM) bundle: Become fully aware of CRM, its fundamentals, strategies and the future of CRM Explore KYC, CDD, AML and methods to carry out KYC and AML Gain an acute understanding of communication, its principles and fundamentals Learn about customer service, how to focus on customers and to establish an action plan Get a detailed overview of phone-based customer service and customer service communication strategies Gain knowledge of hospitality management and the process of development and training in the hospitality industry Discover how to work effectively across cultures Unveil the secret tricks of the formula of talking with strangers Fully understand performance management and conflict management Acquire the knowledge, skills and guidelines of stress management Along with this Customer Relationship Management course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Customer Relationship Management? Course 1: Know Your Customer (KYC) Course 2: Effective Communication Skills Course 3: Retail Management - Level 5 Course 4: Phone-Based Customer Service Course 5: Hospitality and Accommodation Management Course 6: Working Effectively Across Cultures Course 7: The Formula to Talk with Strangers Course 8: Performance Management Course 9: Conflict Management Course 10: Stress Management Training How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum Course 1: Customer Relationship Management Introduction to Customer Relationship Management Customer Relationship Management Fundamentals CRM Strategies Data Analysis in Customer Relationship Management Customer Relationship Management Databases Deepening Customer Relationship Handling Customer Complaints Future of CRM Course 2: Know Your Customer (KYC) Introduction to KYC Customer Due Diligence AML (Anti-Money Laundering) KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Regulations to be Complied by Industries Methods for carrying out KYC and AML and the Future of KYC Compliance Course 3: Effective Communication Skills Introduction To Communication - Goals & Benefits Key Principles Of Communication We are Always Communicating Fundamentals Of Communication - Part 1 Fundamentals Of Communication - Part 2 Great Communication Tips - Part 1 Great Communication Tips - Part 2 Self-Talk & Powerful Language Miscommunication Still MORE Great Tips! Part 1 Still MORE Great Tips! Part 2 Still MORE Great Tips! Part 3 Final Thoughts and Suggestions PROMO Communication (BEST) Course 4: Retail Management - Level 5 Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07:Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 5: Phone-Based Customer Service Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Aspects of Phone Etiquette Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Managing Interoffice Calls and Voicemail Problem Solving over the Phone Intra Organisation Dealings Measuring Customer Service Course 6: Hospitality and Accommodation Management Introduction to Hospitality Management An Overview of Hotel Industry The Process of Selection and Recruitment in Hospitality Industry The Process of Development and Training in Hospitality Industry Management of Front Office Operations Management of Housekeeping, Engineering and Security Operations Management of Food and Beverage Operations Management of Service Quality in Hospitality Industry Marketing in Travel and Tourism Business Accounting in Hospitality Industry Customer Satisfaction E-Hospitality and Technology Course 7: Working Effectively Across Cultures Introduction Cultural identity OBSERVE Learn APPLY More practical TIPS Wrap up Course 8: The Formula to Talk with Strangers Course Overview The Formula Summary End Course 9: Performance Management Introduction Performance Key Performance Indicators Reporting Rewarding Conclusion Course 10: Conflict Management Unit 01: Introduction Unit 02: Understand the Keys to Conflict Unit 03: How Misunderstandings Arise and the Solution Unit 04: Personality Types in Conflict Unit 05: Escalation of Conflict Unit 06: De-escalating Conflict Unit 07: Closing Section Course 11: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Customer Relationship Management (CMR) bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Customer Relationship Management (CMR) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path After finishing this Customer Relationship Management bundle successfully, you'll be equipped with the essential skills to explore your opportunities in roles such as: CRM Analyst CRM Consultant CRM Developer CRM Executive CRM Manager CRM Specialist And many more! Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Relationship Management (CRM)) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.