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Tackling the day to day millennial employee management problems Do you find yourself out of step when managing your new generation millennial employees? Are you lost in their conversations even if you are the boss? Well, not to worry anymore because this course can definitely help you out. What you need to understand is - this generation, like all generations before it, has its own personality. They are the creation of new cultures and social activities. They create and live in their own mind space. This course will help you to understand their psyche and develop managerial skills that will make you an amazing boss. Most importantly, you can expect to learn how to characterize a generation, including generations other than the millennials themselves. Explore the opportunities in dealing with millennials in the workplace and create an onboarding process for them. Learn about the uniqueness of different generations and develop action plans on working with Millennials and learn from retrospection. So, what are you waiting for? Take a leap and jump into a cluster of different cultures. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Millennial Onboarding Module One - Getting Started 00:30:00 Module Two - Purpose of Onboarding 01:00:00 Module Three - Introduction 01:00:00 Module Four - Millennials and Onboarding 01:00:00 Module Five - Onboarding Checklist 01:00:00 Module Six - Engaging the Millennial Employee 01:00:00 Module Seven - Following Up With the Millennial Employee 01:00:00 Module Eight - Setting Expectations with the Millennial Employee 01:00:00 Module Nine - Mentoring the Millennial 01:00:00 Module Ten - Assigning Work to the Millennial Employe 01:00:00 Module Eleven - Providing Feedback 01:00:00 Module Twelve - Wrapping Up 00:30:00 Employee Management Course: Millennial Onboarding- Activities 00:00:00 Bridging Generation Gap Module One - Getting Started 01:00:00 Module Two - History 00:30:00 Module Three - Traditionalist 01:00:00 Module Four - Baby Boomers 01:00:00 Module Five - Generation X 01:00:00 Module Six - Generation Y 01:00:00 Module Seven - Differentiations Between 01:00:00 Module Eight - Finding Common Ground 01:00:00 Module Nine - Conflict Management (I) 01:00:00 Module Ten - Conflict Management (II) 01:00:00 Module Eleven - The Power of 4 00:30:00 Module Twelve - Wrapping Up 01:00:00 Bridging the Generation Gap in the Workplace Course- Activities 00:00:00 Mock Exam Mock Exam- Employee Management: Generation Difference 00:30:00 Final Exam Final Exam- Employee Management: Generation Difference 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Emotional intelligence is known as the capacity to know, control, and express your own emotions. This capacity will help you handle interpersonal relationships with empathy. To become an expert in emotional intelligence mindfulness and empathy, you need skills in understanding and interpreting human emotions. This course will help you understand emotional intelligence and mindfulness. This will benefit anyone who wants to have a career in mental health who is interested in learning the important mindfulness skills. Who is the course for? Professionals and experts in human emotional capacity and developmental skills. People who have an interest in learning about emotional intelligence and mindfulness. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Emotional Intelligence and Mindfulness course is a useful qualification to possess, and would be beneficial for the following careers: Counsellor Human Development Specialist Life Coach and Mentor Mental Health Professional Social Worker. Basics of Emotional Intelligence Definition Of Emotional Intelligence 00:30:00 The Emotional Mind 00:30:00 The Methods Of Increase Your Emotional Intelligence (EI) & IQ 00:15:00 How To Increase Self-Awareness 00:30:00 10 Exercises to Strengthen Your Team's EI 00:30:00 Conclusion 00:15:00 Emotional Intelligence History of Emotional Intelligence 00:15:00 Emotional Intelligence Defined 00:15:00 EI Blueprint 00:15:00 Optimism 00:30:00 Validating Emotions in Others 00:15:00 Understanding Emotions 00:30:00 Setting Your Personal Vision 00:15:00 Emotional Intelligence and Mindfulness Module One - Getting Started 01:00:00 Module Two - What is Emotional Intelligence 01:00:00 Module Three - Skills in Emotional Intelligence 01:00:00 Module Four - Verbal Communication Skills 01:00:00 Module Five - Non-Verbal Communication Skills 01:00:00 Module Six - Social Management and Responsibility 01:00:00 Module Seven - Tools to Regulate Your Emotions 01:00:00 Module Eight - Gaining Control 01:00:00 Module Nine - Business Practices (I) 01:00:00 Module Ten - Business Practices (II) 01:00:00 Module Eleven - Making an Impact 02:00:00 Module Twelve - Wrapping Up 01:00:00 Emotional Intelligence, Mindfulness and Empathy Training- Activities 00:00:00 Mock Exam Mock Exam- Advanced Diploma in Emotional Intelligence and Mindfulness 00:30:00 Final Exam Final Exam- Advanced Diploma in Emotional Intelligence and Mindfulness 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Explore the intricacies of crime scene investigation with our comprehensive course on techniques and analysis. From evidence recognition to courtroom procedures, gain expertise in surveying, documentation, and specialized forensic techniques. Master the art of presenting evidence effectively in court. Enroll now for a deep dive into the world of CSI.

In a world where a single interaction can shape a customer’s loyalty, understanding the nuances of great service is no longer optional — it's expected. The Customer Service Techniques Course has been crafted for individuals who wish to improve how they engage, respond, and build rapport with customers, both calmly and confidently. From handling complaints with grace to mastering the art of listening, this course draws focus to the techniques that shape positive communication and professional behaviour. Whether you're at the beginning of your customer-facing journey or looking to sharpen your communication finesse, this course offers structured learning around tone, etiquette, and emotional intelligence. By learning how to manage expectations, deliver consistent messaging, and maintain composure under pressure, you'll gain a deeper understanding of what excellent service looks like across industries. If your goal is to leave customers feeling heard, helped, and happy — this course is an excellent place to start. Learning Outcomes: Understand the importance of customer service in business operations. Analyze customer needs and expectations to provide personalized customer service. Implement strategies for exceeding customer expectations and building lasting customer relationships. Develop effective communication skills for handling customer inquiries and complaints. Utilize innovative customer service strategies to create memorable customer experiences. "Customer Service Techniques" is a comprehensive course bundle designed to equip learners with the knowledge and skills necessary to deliver exceptional customer service. This course covers a range of topics, including the basics of customer service, customer follow-up, and innovative customer service strategies. With a focus on personalized service and effective communication, learners will develop the ability to build lasting relationships with their customers and exceed their expectations. This course bundle is ideal for customer service professionals, business owners, and entrepreneurs seeking to enhance their customer service skills. With a hands-on approach and real-world scenarios, learners will come away from this course with a valuable skill set that can be applied in a range of professional settings. Customer Service Techniques Course Curriculum Section 01: Introduction Section 02: History of Evolution Section 03: Customer Service Section 04: Customer Follow Up Section 05: Exceeding customer service Section 06: How to help? Section 07: Innovative customer service How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals seeking to enhance their skills and advance their careers. Business owners and entrepreneurs looking to create memorable customer experiences. Sales professionals seeking to enhance their customer service skills. Front-line employees looking to improve their customer service skills. Anyone interested in learning about the importance of customer service in business operations. Career path Customer Service Representative: £17,000 - £30,000 Sales Representative: £18,000 - £45,000 Customer Success Manager: £30,000 - £65,000 Marketing Manager: £25,000 - £70,000 Business Development Manager: £30,000 - £75,000 Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Good customer service isn’t about smiling through gritted teeth or memorising lines like a stage actor in a headset. It’s about knowing how to communicate clearly, listen properly, and defuse tense moments without sounding like you've been programmed by a call centre from 1998. This Customer Service Techniques Course is designed to equip learners with effective methods for handling questions, complaints, and everything in between — all while keeping their cool and their tone on the right side of friendly. Whether you’re responding to emails, picking up phones, or managing messages from someone who’s just found a scratch on their new sofa, this course offers structured, sensible guidance rooted in everyday scenarios. You’ll explore useful strategies for managing difficult conversations, improving response time, and creating customer interactions that actually feel... human. The focus is on clarity, consistency and tone — with no role-playing, motivational quotes or overly cheerful mascots in sight. It’s solid, well-structured customer service training for people who like straight answers and smooth conversations. Learning Outcomes: Understand the importance of customer service in business operations. Analyze customer needs and expectations to provide personalized customer service. Implement strategies for exceeding customer expectations and building lasting customer relationships. Develop effective communication skills for handling customer inquiries and complaints. Utilize innovative customer service strategies to create memorable customer experiences. "Customer Service Techniques" is a comprehensive course bundle designed to equip learners with the knowledge and skills necessary to deliver exceptional customer service. This course covers a range of topics, including the basics of customer service, customer follow-up, and innovative customer service strategies. With a focus on personalized service and effective communication, learners will develop the ability to build lasting relationships with their customers and exceed their expectations. This course bundle is ideal for customer service professionals, business owners, and entrepreneurs seeking to enhance their customer service skills. With a hands-on approach and real-world scenarios, learners will come away from this course with a valuable skill set that can be applied in a range of professional settings. ⊱⊱ Customer Service Techniques Course Curriculum Section 01: Introduction Section 02: History of Evolution Section 03: Customer Service Section 04: Customer Follow Up Section 05: Exceeding customer service Section 06: How to help? Section 07: Innovative customer service How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals seeking to enhance their skills and advance their careers. Business owners and entrepreneurs looking to create memorable customer experiences. Sales professionals seeking to enhance their customer service skills. Front-line employees looking to improve their customer service skills. Anyone interested in learning about the importance of customer service in business operations. Career path Customer Service Representative: £17,000 - £30,000 Sales Representative: £18,000 - £45,000 Customer Success Manager: £30,000 - £65,000 Marketing Manager: £25,000 - £70,000 Business Development Manager: £30,000 - £75,000 Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

This Compassion Focused Therapy course offers a deep dive into the principles and techniques that foster self-kindness and emotional resilience. Rooted in psychological research, the course explores how compassion can be a powerful tool in addressing anxiety, shame, and self-criticism. Whether you’re a mental health professional seeking to broaden your understanding or simply intrigued by the science of compassion, this course provides a thoughtful and accessible journey through this therapeutic approach. Designed for those who value a mindful and empathetic perspective, the course unpacks key concepts such as the interplay between the mind’s threat and soothing systems, and how cultivating compassion can rebalance emotional wellbeing. Presented entirely online, it suits learners who prefer flexible study without the need for physical attendance. This course is a clever blend of theory and insightful reflection that will enrich your professional toolkit and nurture a kinder relationship with yourself and others. Learning outcomes: Understand the core concepts and principles of Compassion Focused Therapy Learn techniques and practices used to cultivate compassion Develop skills to address mental health issues using Compassion Focused Therapy Enhance self-compassion and kindness towards oneself and others Improve emotional regulation and reduce symptoms of anxiety and depression Our Compassion-Focused Therapy course is designed to provide you with the tools and strategies needed to cultivate compassion and kindness towards yourself and others. Through this course, you'll learn about the core concepts and principles of Compassion Focused Therapy, as well as the techniques and practices used to cultivate compassion. Our expert instructors will guide you through a variety of skills to address mental health issues using Compassion Focused Therapy, including anxiety and depression. By the end of this course, you'll be on your way to a more compassionate and fulfilling life. Compassion Focused Therapy Course Curriculum Introduction Course Overview Introduction to CFT The Circle of Compassion Therapists role in CFT Connecting with compassionate qualities Evolution old vs new brain Three circle model of emotion and threat system The drive system & the safeness system The social shaping of the self Attachment history & attachment style Operant conditioning & functional analysis of behaviour Respondent conditioning, social learning, and mindfulness Mindfulness practices Obstacles in mindfulness training Working with self criticism Method acting approach Extending compassion Compassionate letter writing Compassionate thinking & reasoning Feeling compassion Creating safe place & chair work in CFT Case formulation Conclusion How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who struggle with negative self-talk and harsh self-judgment People who want to improve their relationships with others Mental health professionals who want to expand their knowledge and skills in treating mental health issues using Compassion Focused Therapy Anyone who wants to cultivate more self-compassion and kindness Individuals who want to improve their emotional regulation Career path Psychotherapist Mental Health Counselor Social Worker Clinical Psychologist The salary range for these roles in the UK ranges from £25,000 to £60,000 per year. Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

***Manicure and Nail Artist*** Do you want to start a career as a Nail Technician? Do you want to provide professional manicures, pedicures, and nail art treatments? Enrol on this course today and start your career in the beauty industry! Our beauty experts created this Manicure and Nail Artist course to teach you everything you need to know to start a successful career as an amazing Nail Technician. Through this Manicure and Nail Artist course you will learn the necessary skills and knowledge to become self-employed and begin acquiring clients for your Nail Technician business. This Manicure and Nail Artist course will provide you a clear understanding of the art of being a Nail Technician. Learn how to perform manicures and pedicures, as well as gel, shellac, and nail art treatments. You will also learn about common nail diseases and disorders as well as the fundamentals of chemistry. This course is the complete package for aspiring Nail Technicians and can be completed at your own pace. Learning Outcomes After completing this Manicure and Nail Artist course, learner will be able to: Explore the history of being a Nail Technician. Gain a thorough understanding of nail diseases and disorders. Understand the anatomy and physiology in relation to nail treatments. Know how to provide the perfect manicure. Know how to carry out a professional pedicure. Know how to provide nail art treatments. Know how to carry out gel and shellac manicures. Gain a solid understanding of nail product chemistry. Why Choose Manicure and Nail Artist Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. ***Others Benefits of this Manicure and Nail Artist Course Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Manicure and Nail Artist course ] ***Manicure and Nail Artist*** Detailed Course Curriculum Module 1: Introduction Module 2: Anatomy and Physiology as Related to Nail Treatments Module 3: Essential Chemistry of Artificial Nails Module 4: Applying Tips To The Nails Module 5: Applying Overlays Module 6: Manicure & Pedicure Module 7: The Art And Skill Of Applying Sculptured Nails Module 8: Nail Art ----------------------------- Assessment Method After completing each module of the Manicure and Nail Artist Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Manicure and Nail Artist course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Manicure and Nail Artist This Manicure and Nail Artist course is ideal for anyone interested in learning about Nail Technician (Manicure, Pedicure, Nail Art). Requirements There are no specific requirements for this Manicure and Nail Artist course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Manicure and Nail Artist course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This Manicure and Nail Artist course will help you get hired in Nail Technician (Manicure, Pedicure, Nail Art)-related jobs. Certificates Certificate of completion Digital certificate - Included

Wood Therapy aka Maderoterapia What is wood therapy? Wood therapy is a technique in which a rigorous and complete massage is performed with the help of various utensils made of wood. Each of these instruments has a specific shape and size since they adapt to different areas of the body to fulfil a function. Benefits: Redaction of cellulite Body contouring Bum Lift Helps to reduce stress and muscle tension Increases blood circulation Lymphatic drainage support Course Content: What is wood therapy History of wood therapy Benefits of wood therapy Contraindications Tools and their usage Anatomy Lymphatic system Health and Safety Consultation Step by step process Aftercare Training kit Contouring board Swiss cup Diamnod Roller Cube Roller How does the course work? The course is divided into 2 parts, the first part is theoretical which you have to complete before you come for your practical training, and the second one is a practical assignment. The practical assignment is done on the day which will be agreed upon course purchase. You will spend around 2-3 hours practising on a model in our venue in London E106RA. Will I require a model? Yes, usually 1 model is required Do I Need Experience Before Booking a Course? We’re pleased to offer courses to people with lots of different experiences. However, previous experience nor qualifications are not necessary if you would like to enrol on our Course. Certificate You will receive an end of course certificate which is accredited by the cpd group and allows you to work on public Payment By paying for the course you agree to our terms and conditions.

Overview In the realm of construction and design, the age-old craft of carpentry remains a linchpin. The 'Diploma in Carpentry Course' offers an enlightening journey into the heart of this esteemed profession, beginning with foundational knowledge and progressing through more intricate subjects. Delve into the quintessentials of carpentry, from understanding the importance of different building materials to mastering the precision of floor systems and stair construction. Each module, carefully curated, ensures that learners receive a comprehensive understanding of the carpentry world, honing their craft to a fine edge. Learning Outcomes Gain a foundational understanding of carpentry, its history, and its significance in the modern world. Familiarise oneself with an array of tools, their specific uses, and maintenance procedures. Develop insights into the selection and application of different building materials. Acquire proficiency in constructing varied structures such as walls, roofs, and floors. Understand the principles and techniques behind specialised carpentry tasks like stair and concrete construction. Why buy this Diploma in Carpentry Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Who is this Diploma in Carpentry Course for? Aspiring carpenters eager to delve into the craft and set a robust foundation. Individuals in the construction industry seeking to broaden their skillset. DIY enthusiasts keen on learning professional techniques. Architecture and design students looking for a deeper understanding of carpentry's applications. Homeowners wishing to undertake home projects with an informed perspective. Prerequisites This Carpentry & Joinery Mastery: Level 3 Accredited Online Diploma for Woodworking Artistry (CPD Certified) was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Carpenter: £25,000 - £35,000 per annum Joiner: £24,000 - £34,000 per annum Site Manager (with carpentry background): £40,000 - £55,000 per annum Construction Project Manager: £45,000 - £65,000 per annum Furniture Designer: £22,000 - £32,000 per annum Building Surveyor: £30,000 - £50,000 per annum Certification After studying the course materials of the Carpentry & Joinery Mastery: Level 3 Accredited Online Diploma for Woodworking Artistry (CPD Certified) there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99. Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Introduction to Carpentry Introduction to Carpentry 00:16:00 Module 2: Tool Checklist and Use Tool Checklist and Use 00:24:00 Module 3: Building Materials Building Materials 00:17:00 Module 4: Adhesives and Fasteners Adhesives and Fasteners 00:22:00 Module 5: Floor Systems Floor Systems 00:18:00 Module 6: Wall Framing Wall Framing 00:16:00 Module 7: Roof Framing and Siding Roof Framing and Siding 00:22:00 Module 8: Windows and Exterior Doors Windows and Exterior Doors 00:20:00 Module 9: Stair Construction Stair Construction 00:14:00 Module 10: Concrete Construction Concrete Construction 00:19:00 Assignment Assignment - Diploma in Carpentry Course 00:00:00