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10625 Guide courses delivered Online

Professional Certificate Course in The Role of Motivation Teamwork and Communication in Leadership in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

Through this course, we will teach you the essential Relationship between Leadership, Motivation, Teamwork, and Communication and how they impact Performance. Discover the Concept of Employee Performance and Organisational Performance and how to enhance both for maximum success. You'll also learn about Group Dynamics and the important factors that contribute to effective teamwork, including Tuckman's Model of Group Development and Belbin's Team Roles. Gain a deep understanding of Theories and Models of Motivation, such as Maslow's Need Hierarchy, Herzberg's Motivation-Hygiene Theory, and Vroom's Expectancy Theory. Finally, explore Theories and Models of Communication, including Berlo's SMCR Model and the Shannon-Weaver Model of Effective Communication, and learn how to overcome Communication Barriers for more Effective Communication. After the successful completion of the course, you will be able to learn about the following, Strong leadership, motivation, teamwork, and communication skills are critical for achieving high performance in any organization. Employee performance and organizational performance are interlinked and can be enhanced through effective leadership, teamwork, and communication. Understanding group dynamics, team roles, motivation theories, and communication models can help overcome communication barriers and improve team performance. Through this course, we will teach you the essential Relationship between Leadership, Motivation, Teamwork, and Communication and how they impact Performance. Discover the Concept of Employee Performance and Organisational Performance and how to enhance both for maximum success. You'll also learn about Group Dynamics and the important factors that contribute to effective teamwork, including Tuckman's Model of Group Development and Belbin's Team Roles. Gain a deep understanding of Theories and Models of Motivation, such as Maslow's Need Hierarchy, Herzberg's Motivation-Hygiene Theory, and Vroom's Expectancy Theory. Finally, explore Theories and Models of Communication, including Berlo's SMCR Model and the Shannon-Weaver Model of Effective Communication, and learn how to overcome Communication Barriers for more Effective Communication. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding the role of motivation, teamwork and communication in leadership Self-paced pre-recorded learning content on this topic. The Role of Motivation Teamwork and Communication in Leadership Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Managers and Leaders at all levels Human Resource Professionals Communication Specialists Team Leaders and Supervisors Organizational Development Professionals Entrepreneurs and Small Business Owners Management Consultants Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in The Role of Motivation Teamwork and Communication in Leadership in London 2024
Delivered Online On Demand14 days
£42

Professional Certificate Course in Navigating Contemporary Issues in Education in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

This course is a comprehensive exploration of the dynamic issues shaping education today. From historical models and theories to the impacts of education reform and technology integration, participants will gain a deep understanding of the multifaceted dimensions of contemporary education. The course is designed to equip individuals with the knowledge and insights needed to navigate the complexities and contribute to the advancement of educational systems. After the successful completion of the course, you will be able to learn about the following, Understand the historical models, theories, and foundations that have shaped the evolution of education systems. Evaluate the impact of education reform, policies, and funding sources on educational outcomes and accessibility. Analyze different approaches and types of learner engagement in the context of the UK's unique higher education system. Examine the importance of technology in education, its role in enhancing learning experiences, and its impacts on teaching methodologies. Identify the government's stance on technology integration and recognize the key stakeholders involved in shaping education through technological advancements. Uncover the rich tapestry of education evolution by understanding historical models and foundational theories. Assess the intricate web of education reform, policies, and funding sources, unraveling their effects on accessibility and outcomes. Delve into the diverse approaches to learner engagement within the distinctive realm of the UK's higher education system. Examine the pivotal role of technology, exploring its significance in enhancing learning experiences and reshaping teaching methodologies. Gain insights into the government's stance on technology integration and identify key stakeholders steering education through technological advancements. This course is an in-depth exploration of contemporary issues in education, offering participants a nuanced understanding of historical, policy, and technological facets. Participants will develop critical analytical skills to assess the impact of reforms and technology on education outcomes. The course prepares individuals for diverse roles, from shaping policies to designing innovative learning experiences, in the ever-evolving field of education. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Contemporary Issues in Education Self-paced pre-recorded learning content on this topic. Navigating Contemporary Issues in Education Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Education Policy Analyst Curriculum Development Specialist Educational Technology Consultant Higher Education Strategist Learning Experience Designer Education Funding Analyst Technology Integration Manager Educational Researcher Education Advocacy Specialist Policy and Program Evaluation Consultant Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Navigating Contemporary Issues in Education in London 2024
Delivered Online On Demand14 days
£42

Professional Certificate Course in Roles and Responsibilities of a Project Manager in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

This course provides an in-depth overview of the roles and responsibilities of a project manager. Students will learn how to plan, execute, and close projects successfully, as well as how to manage project stakeholders, budgets, and schedules. Additionally, the course covers project risk management, communication, and leadership skills needed to be an effective project manager. This project management course offers students a comprehensive understanding of the roles and responsibilities of a project manager. Students will gain valuable insights on how to plan, execute, and close projects successfully, as well as how to manage project stakeholders, budgets, and schedules. After the successful completion of the course, you will be able to learn about the following; Evaluate the importance of effective project management for organizational success. Describe the role of communication in project management. Develop a project plan that incorporates stakeholder needs and expectations. Analyze and mitigate project risks. Evaluate project performance using appropriate metrics and tools. This project management course offers students a comprehensive understanding of the roles and responsibilities of a project manager. Learners will gain valuable insights on how to plan, execute, and close projects successfully, as well as how to manage project stakeholders, budgets, and schedules. The course also focuses on project risk management, communication, and leadership skills that are crucial to being an effective project manager. Effective communication is a key factor in project management, and this course emphasizes the importance of clear and timely communication with project stakeholders, team members, and other relevant parties. Leadership is another crucial skill for a project manager, and this course provides insights into the qualities of an effective leader, including how to inspire and motivate team members, facilitate decision-making, and maintain a positive team culture. By taking this course, Learners will gain valuable knowledge and skills to successfully manage projects from start to finish, and to become effective leaders and communicators in project management roles. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Roles and Responsibilities of a Project Manager - N Self-paced pre-recorded learning content on this topic. Roles and Responsibilities of a Project Manager Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Project Managers Project Coordinators Project Analysts Business Analysts Team Leaders Department Managers Executives overseeing projects Consultants Engineers IT Professionals Marketing Managers Human Resources Managers Financial Analysts Operations Managers Supply Chain Managers Product Managers. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Roles and Responsibilities of a Project Manager in London 2024
Delivered Online On Demand14 days
£42

Professional Certificate Course in Introduction to E-Commerce Management in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

The aim of this course is to provide learners with a comprehensive understanding of the different aspects of e-commerce. By the end of the course, learners will be able to comprehend the nature and dynamics of e-commerce, including the use of electronic means to conduct transactions. The course will cover the concept of M-commerce, which is an extension of e-commerce, and provide learners with the knowledge of how to differentiate between e-commerce and e-business. Learners will also learn about the key strategies used in internet marketing, as well as the different types of e-tailing. Finally, the course will explore the concept of Virtual Enterprise, giving learners an insight into how businesses operate in the digital world. By the end of the course, learners will be able to apply this knowledge to real-world scenarios and make informed decisions about e-commerce-related opportunities and challenges. After the successful completion of the course, you will be able to learn about the following, Understand the nature and dynamics of E-commerce. Understand the concept of M-commerce. Differentiate between E-commerce V/s E-business. Understand Internet Marketing and its key strategies. Understand E-tailing and key types. Understand the concept of Virtual Enterprise. The aim of this course is to provide learners with a comprehensive understanding of E-commerce and its various aspects. Through this course, learners will gain an understanding of the nature and dynamics of E-commerce, including the concept of M-commerce and the key differences between E-commerce and E-business. They will also learn about the fundamentals of internet marketing and its key strategies, as well as E-tailing and its different types. In addition, this course will cover the concept of Virtual Enterprise and how it operates in an E-commerce context. Upon completion of this course, learners will have a sound understanding of the various components of E-commerce, enabling them to better understand the E-commerce landscape and successfully navigate its complexities. The aim of this course is to provide learners with a comprehensive understanding of the different aspects of e-commerce. By the end of the course, learners will be able to comprehend the nature and dynamics of e-commerce. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Introduction to E-commerce Management Self-paced pre-recorded learning content on this topic. Introduction to E-Commerce Management Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. E-commerce Manager Online Sales Manager Digital Marketing Manager Web Content Manager SEO Specialist SEM Specialist E-commerce Business Analyst E-commerce Marketing Specialist E-commerce Merchandiser Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Introduction to E-Commerce Management in London 2024
Delivered Online On Demand14 days
£42

Professional Certificate Course in Strategies for the Promotion of Health and Social Care in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

The aim of a course on Strategies for the Promotion of Health and Social Care is to equip students with knowledge and skills to develop effective strategies to promote health and social care among individuals and communities. The course aims to help students understand the key determinants of health and social care and the various strategies that can be employed to promote them. After the successful completion of the course, you will be able to learn the following: Understand the historical evolution of health promotion and its importance in healthcare Identify the targets and approaches of health promotion and various health promotion strategies Learn about the do's and do nots to reduce the risk of sudden infant death Gain knowledge on the ten-year tobacco control strategy for Northern Ireland Understand the significance of the new office for health promotion in driving the improvement of the nation's health Study the national issues of public health, including pensions, demographic hurdles, and Brexit Explore ethical issues in health promotion, such as digital gaps and obligations to promote health effectively and efficiently Learn about global issues in healthcare, including pandemics, environmental factors, economic disparities, political factors, and major challenges faced in the healthcare industry in 2021. A course on Strategies for the Promotion of Health and Social Care will cover a range of topics related to health promotion and social care. Students will develop an understanding of the social determinants of health and explore the different strategies that can be used to promote health and social care. The course will also provide students with knowledge and skills to evaluate the effectiveness of health promotion strategies and understand the ethical considerations involved. Additionally, the course will foster critical thinking and problem-solving skills in the development of health promotion strategies, with a focus on adapting to changing circumstances and emerging challenges. The aim of a course on Strategies for the Promotion of Health and Social Care is to equip students with knowledge and skills to develop effective strategies to promote health and social care among individuals and communities. The course aims to help students understand the key determinants of health and social care and the various strategies that can be employed to promote them. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Strategies for the Promotion of Health and Social Care - N Self-paced pre-recorded learning content on this topic. Strategies for the Promotion of Health and Social Care Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Healthcare Manager Social Care Manager Equality, Diversity and Inclusion (EDI) Manager HR Manager or HR Business Partner Healthcare Professional Social Care Professional Nurse or Caregiver Medical or Allied Health Professional Diversity and Inclusion (D&I) Consultant Employee Relations Specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Strategies for the Promotion of Health and Social Care in London 2024
Delivered Online On Demand14 days
£42

Professional Certificate Course in Concept and Implications of Ethics and Antitrust in Business in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

The aim of this course is to provide an understanding of the intersection of law and ethics, including major ethical perspectives, ethical decision-making models, and the relationship between law and ethics. Students will learn about the importance of setting an ethical tone at the top of an organization and the ethical decision tree for business leaders. The course will cover the short- and long-term returns and the promotion of ethical behavior and social responsibility in the marketplace. Students will also gain knowledge about the history and basic framework of antitrust laws, including horizontal and vertical restraints of trade, price discrimination, and concentrations of market power. The course will also explore antitrust enforcement, antitrust injury, limitations of antitrust enforcement, and antitrust considerations. After the successful completion of the course, you will be able to learn about the following, Law & Ethics: What Is Ethics? Major Ethical Perspectives. An Ethical Decision Model. Relationship b/w law and ethics. Ethical tone sets at the top. Ethical business leader decision tree. Tension b/w short- and long-term returns. Social Responsibility. Positive actions. Promoting ethical Behaviour. Moral of the marketplace. Antitrust: History and Basic Framework of Antitrust Laws. Horizontal Restraints of Trade. Vertical Restraints of Trade. Price Discrimination- The Robinson-Patman Act. Sherman Act, Section 2- Concentrations of Market Power. Acquisitions and Mergers under Section 7 of the Clayton Act. Unfair Methods of competition section 5 of the federal commission act. Antitrust enforcement. Antitrust injury. Limitations of antitrust enforcement. Antitrust considerations. This course aims to explore the intersection of law and ethics, with a particular focus on the major ethical perspectives and an ethical decision-making model. Students will examine the relationship between law and ethics and how ethical tone sets at the top of an organization. The course will cover topics such as the tension between short- and long-term returns, social responsibility, promoting ethical behaviour, and the morale of the marketplace. Additionally, students will learn about antitrust laws, including the history and basic framework of antitrust laws, horizontal and vertical restraints of trade, price discrimination, and concentrations of market power. The course will also cover acquisitions and mergers under Section 7 of the Clayton Act, unfair methods of competition under Section 5 of the Federal Commission Act, antitrust enforcement, antitrust injury, and the limitations of antitrust enforcement. The aim of this course is to provide an understanding of the intersection of law and ethics, including major ethical perspectives, ethical decision-making models, and the relationship between law and ethics. Students will learn about the importance of setting an ethical tone at the top of an organization and the ethical decision tree for business leaders. The course will cover the short- and long-term returns and the promotion of ethical behavior and social responsibility in the marketplace. Students will also gain knowledge about the history and basic framework of antitrust laws, including horizontal and vertical restraints of trade, price discrimination, and concentrations of market power. The course will also explore antitrust enforcement, antitrust injury, limitations of antitrust enforcement, and antitrust considerations. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Concept and Implications of Ethics and Antitrust in Business Self-paced pre-recorded learning content on this topic. Concept and Implications of Ethics and Antitrust in Business Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Ethics and Compliance Officer Antitrust Attorney Corporate Social Responsibility Manager Business Ethics Consultant Antitrust Investigator Compliance Analyst Risk Management Specialist Business Conduct and Ethics Trainer Antitrust Litigation Specialist Corporate Responsibility Coordinator Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Concept and Implications of Ethics and Antitrust in Business in London 2024
Delivered Online On Demand14 days
£42

Medication Courses - CPD Certified

4.9(27)

By Apex Learning

Medication Administration Level 4 Learn about the safe handling of medicine and develop valuable pharmaceutical skills with the Medication Administration Level 4 Diploma. Administering medicine in an accurate way is a critical skill for any healthcare worker. This Medication Administration Level 4 course will teach you the fundamental principles and procedures of medicine administration. It will provide you with invaluable skills to understand the legislation concerned with medication administration, including necessities for medicine storage, record-keeping and much more. Along with this Medication Administration Level 4, you will get 10 premium courses specially designed for Medication Administration. Also, you will get an original hardcopy certificate, transcript and a student ID. Courses that are included in this Medication Administration Level 4 Bundle: Course 1: Medication Administration Level 4 Course 2: Paramedicine Study Course 3: Medical Transcription Course 4: Nurse Prescribing & Medicine Management Course 5: Sports Medicine Fundamentals Course 6: Nursing: Nurse Training in Hygiene and Infection Control Level 4 Course 7: Diploma in Substance Misuse Course 8: Phlebotomy Diploma Course 9: Wound Care Level 2 Course 10: GDPR in Healthcare Course 11: Pharmacy Skills Training Level 4 Medicine should be handled with the utmost care, as human lives depend on it. Any misuse of medication may result in serious health complications and even death in some cases. The purpose of this Medication course is to provide training on how to handle and dispose of medicine safely and professionally, to comply with UK medicine regulations. The Medication course presents a general overview of the legislation and guidelines regarding the safe administration of medication. Principal legal aspects of handling medicines will also be covered in this Medication Administration Level 4 Diploma. Enhance your skills in medicine administration by enrolling on the Medication Administration Level 4 Diploma. Medication Administration Level 4 will provide you with the CPD certificate that you'll need to succeed. The only thing you need to take Medication Administration Level 4 is Wi-Fi and a screen. You'll never be late for class again. Course Curriculum of Medication Administration Level 4 Course 1: Medication Administration Level 4 Introduction to Safe Handling of Medicines Legislation and guidance of medicine management Principles of Safe and Appropriate Handling of Medicines Medicine Risk Assessment Guidance Handling Medicines in Social Care Settings Consent to Treatment Requirements for Specific Services Levels of Care and Support Procedure for Handling Medicine The Six Rights of Medicine Administration Covert Administration of Medicine Recording Procedures Storage of Medicine Transfer and Disposal of Medicine Drug Formulation and Ways of Taking It The detailed curriculum of the Medication bundle is given in the resources section. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Medication Administration Level 4. It is available to all students, of all academic backgrounds. Requirements Our Medication Administration course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. Career path This Medication Administration Level 4 Diploma will help you to explore many different career opportunities, here are few prospects Paramedic Medical Assistant Healthcare Worker Social Worker Sports Physio Phlebotomy Technician Pharmacy Assistant Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Medication Administration Level 4) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included

Medication Courses  - CPD Certified
Delivered Online On Demand
£39

Coaching & Mentoring - CPD Certified

4.9(27)

By Apex Learning

Good Coaching & mentoring - Skilled employees - Productive business culture As a mentor, you don't just enhance employee skills, but lift their confidence too. It makes a genuine difference in their professional and personal development. So if you want to step into a mentorship position and empower employees to become more confident in their roles, this Level 3 Diploma in Coaching & Mentoring course is all you need. Effective coaching and mentoring are essential in today's time. It helps in improving employee performance, enhancing employee productivity and reducing employee turnover. This Level 3 Diploma in Coaching & Mentoring course will give you valuable insights into how coaching and mentoring work. The Coaching & Mentoring course will teach you much more than just people management. You will learn to develop excellent communication skills, understand neuro-linguistic programming, read body language, provide motivation and emotional support, and recognise success. Alongside this, you will be taught how to seize business opportunities with this skill and thrive in a growing industry. Enrol now and upskill your workforce for better organisational benefits! Along with this Coaching & Mentoring Course, you will get 10 Premium courses absolutely free. Also, you will get an original hardcopy certificate, transcript and a student ID card for Free. Courses included in this Coaching & Mentoring Bundle? Course 01: Coaching & Mentoring Course 02: Diploma in Becoming Career Smart Course 03: Leadership & Management Diploma Course 04: Level 4- Office Management Course 05: Life Coaching | Online Course Course 06: Level 3 Mental Health Awareness Course Course 07: Stress Management Training Course 08: Performance Management Course 09: Decision-Making Course 10: Personal Hygiene Course 11: Effective Communication Skills Learning Outcomes of Coaching & Mentoring Course: Understand the principles and importance of Coaching & Mentoring. Identify and implement effective Coaching & Mentoring processes and models. Recognise and adhere to ethical guidelines in coaching and mentoring. Develop effective communication skills to facilitate coaching and mentoring. Apply personal skills such as self-awareness and emotional intelligence to coaching and mentoring. Demonstrate management skills in coaching and mentoring relationships. Apply functional skills to tailor coaching and mentoring to specific contexts. So enrol now in this Coaching & Mentoring Course to advance your career! Coaching & Mentoring Training Course Curriculum of Coaching & Mentoring Course 01: Coaching & Mentoring Lesson 01: Introduction to Coaching & Mentoring Lesson 02: Objectives & Processes Lesson 03: Ethical Aspects Lesson 04: Coaching & Mentoring Models Lesson 05: Effective Communication Skills Lesson 06: Personal Skills Lesson 07: Coaching & Mentoring Management Skills Lesson 08: Functional Skills How will I get my Certificate? After successfully completing the Coaching & mentoring course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously, it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Coaching & mentoring Requirements Coaching & mentoring Career path Coaching & Mentoring The Advanced Diploma in Coaching & Mentoring would be beneficial for the following careers: Coach Development Instructor Facilitator Life Coach Life Consultant Mentor Talent Coach. Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Coaching & Mentoring) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included

Coaching & Mentoring - CPD Certified
Delivered Online On Demand
£39

Site Management - CPD Certified

4.9(27)

By Apex Learning

Best Price Of The Market The Site Management Course is an in-depth training program for those who work in the construction industry in a management or supervisory position. This course is designed by experts, and learners will gain insight into the role of a construction supervisor, as well as best practices and guidelines regarding site logistics, supplier management, and other fundamental areas. This Site Management course will equip you with the solid foundation of knowledge needed to ensure the smooth running of a construction site, gaining the skills to take your career to the next level. It covers all you need to know to plan and prepare a construction project, from coordinating suppliers and subcontractors to supply chain management. Courses are included in this Site Management Bundle: Course 01: Construction Site Management Course 02: Building Quantity Surveyor Training Level 3 Course 03: Land Surveying Course 04: Construction Industry Scheme (CIS) Course 05: Construction Estimation using RSMeans Course 06: Construction Cost Estimation Diploma Course 07: Workplace Safety Course Course 08: Working at Height Awareness Diploma Course 09: Emergency First Aid and Incident Management at Work Course 10: COSHH Training and Safety - Level 2 Course 11: Level 3- Project Management This Construction Site Management course is designed to take dedicated personnel and teach them how to control all the stages of a building project efficiently. Learning Outcomes of Construction Site Management: Learn about the stages needed to start planning a construction site Understand how to budget and purchase the Site Management materials for construction sites Be able to take control of a large team and area of Site Management, and manage them responsibly Plan and arrange the procurement and storage of essential equipment Acquire the capability to negotiate with vendors successfully So enrol now in this Site Management Bundle to advance your career! The curriculum of the Site Management Bundle Construction Site Management Level 4 Module 01: Introduction to Construction Management Module 02: Project Life Cycle and Success Module 03: Preliminary Site Investigation & Site Organisation Module 04: Construction Site Layout Planning and Temporary Facilities Management Module 05: Site Management Module 06: Planning & Management of Equipment Module 07: Construction Materials Management Module 08: Stock Control Module 09: Quality Assurance and Customer Care Module 10: Legal Aspects of Contracting Module 11: Human Resources Management Module 12: Risk and Value Management Module 13: Communications, Information and Documentation of Construction Module 14: Health and Safety in Construction Management And many more... How will I get my Certificate? After successfully completing the Site Management course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously, it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) P.S. The delivery charge inside the U.K. is £3.99, and international students have to pay £9.99. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Site Management bundle is for everyone. Requirements No requirements to enrol in this Site Management Career path Having these various Site management expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Construction Site Management Level 4) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Site Management - CPD Certified
Delivered Online On Demand
£39

Call Centre Essentials Skills

4.9(27)

By Apex Learning

Looking to enhance your communication skills and provide top-notch customer service? Look no further than our comprehensive Call Centre Training course! This interactive course is designed to equip you with the skills and knowledge needed to excel in a fast-paced call centre environment. From developing effective speaking and active listening skills to handling customer complaints with empathy and professionalism, our training covers it all. You'll receive training in using call centre software and tools and learn how to think critically and creatively to find solutions to customer problems. This training helps you refine your abilities and opens up job opportunities as we provide you with a thorough overview of how to manage call centre sales. Then we look at consumer behaviour patterns to illustrate how to utilise the best language and tools to close more deals. Next, it covers the fundamental expectations for customer conduct during conversations and evaluates different communication channels. Lastly, set out the guidelines for proper phone etiquette, and highlight helpful resources and methods you might employ to excel at a contact centre. We understand the importance of time management in a call centre, so you'll also learn how to manage your time effectively to ensure you are providing excellent customer service while meeting your own performance goals. By the end of the course, you'll be equipped with the skills and knowledge needed to deliver exceptional customer service and drive customer satisfaction. So why wait? Join our Call Centre Training course today and take the first step towards a successful career in the call centre industry! Learning Outcome After this course, you will be able to: Determine what drives customers' purchases and the various conversational tenses. Describe the many methods and instruments that may be applied to leave clients with a favourable impression. Explore the steps involved in defining goals and benchmarks to build an effective call centre team. State the important terms and procedures that can help you get ready for a sales call. Analyse the strategies you may use to overcome the objections and rejections of clients. Determine the procedures necessary to turn calls into sales. Give a definition of "telemarketing" and describe how it became a significant industry. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Sales: Psychology of Customers Course 05: Telesales Executive Training Course 06: Facilities Management Level 3 Course 07: Data Protection and Data Security Level 2 Course 08: Effective Communication Skills Diploma Course 09: Public Speaking and Presentation Skill Course Course 10: The Formula to Talk with Strangers Course 11: Touch Typing Essential Skills Level 3 Enrol now in Call Centre Training to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who would benefit from enrolling in our Call Centre Training course include: Aspiring people who want to work in a call centre. Representatives, customer service managers, and technical support specialists. Sales representatives who handle customer interaction. People who want to learn about call centres for future benefits. Requirements This Call Centre Training course has been designed to be fully compatible with tablets and smartphones. Career path Upon successful completion of the course, the learner will have the opportunity to pursue a career in the relevant field. Here are some career choices one could go for: Training Officer: £15,000 to £35,000 Call Centre Operator: £15,000 to £28,000 Receptionist: £15,000 to £22,000 Certificates Certificate of completion Digital certificate - Included

Call Centre Essentials Skills
Delivered Online On Demand1 hour
£39