Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is anyone who works in and around IT, facilities or data centre operations and needs to understand and improve the daily operations including important processes such as lock-out/tag-out, the right process for installing/de-installing equipment, safety procedures, capacity management and much more. Overview The old believe that a fully redundant data centre facility will save the day is no longer true as many research outcomes have revealed that the majority of downtime is caused by the human factor. Policies, processes, procedures and work instructions should be carefully developed, ideally following relevant standards, to ensure an effcient and effective data centre operations which are also compliant to the required regulations. The CDFOS© (Certified Data Centre Facilities Operations Specialist) course is a three-day course which will enable participants to fully understand the requirements of running the day-to-day operations of a mission critical data centre. Participants will gain all the required competences for running the daily operations, understand which processes should be in place, and the critical elements of those processes and how to execute them. The course is fully aligned with the DCOS© (Data Centre Operations Standard). Data centre facilities operations management have proven to be the key differentiator between a data centre that is performing well or badly. Service Level Management Service Level Management Needs analysis Capability assessment Service portfolio and catalogue Service Level Agreements Reporting - Complaint procedure Customer satisfaction Service Improvement Process (SIP) Safety and Crisis Management Most common type of accidents and why they often happen The roles and responsibilities of appointed safety staff The importance of the OH&S or WHS manual Calibration of measurement and test equipment Proper lock-out/tag-out procedures Emergency response plan requirement for various potential emergencies The importance of Permit To Work Physical Security Standard Operating Procedures (SOP) for security Security risk assessment Security zones Physical inspections / security patrols Delivery of goods / holding area Entry control of individuals Badges and key management Security monitoring Security incident reporting Facilities Maintenance The importance of maintenance Maintenance definitions Maintenance operations procedures (MOP) Service reports Spare management Tools Housekeeping Data Centre Operations Shift handover Walk around duties Service management Release management Configuration management Floor management Equipment life cycle management Monitoring/Reporting/Control Monitoring requirements Facilities monitoring matrix Sensor / alarm point testing and calibration Notification matrix Escalation requirements Reporting Project Management Project management Project organization Project manager Initiation Planning Execution Monitor and control Closing Evaluation / lessons learnt Environmental Sustainability The importance of sustainability Environmental standards Power efficiency indicators Energy saving best practises Water management Sustainable energy usage Governance and Compliance The importance of document management The siz sub-processes of document management Asset management Requirements or asset recording Exam: Certified Data Centre Facilities Operations Specialist (CDFOS©) Certification exams are administered at the end of the course. The exam is a 90-minute closed book exam, with 60 multiple-choice questions. The candidate requires a minimum of 42 correct answers to pass the exam. Online exam results are known immediately and paper-based exam results will be known within one week. Additional course details: Nexus Humans Certified Data Centre Facilities Operations Specialist (CDFOS) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Data Centre Facilities Operations Specialist (CDFOS) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Who is this course for? The Interior Design Visualization Professional Certificate is perfect for individuals aspiring to launch their interior design business. Learn essential skills in AutoCAD, SketchUp, Photoshop, InDesign, Vray, and 3ds Max. If you prefer to book over the phone, simply call 02077202581. Click here for more info: Website Duration: 120 hours. 1-on-1 Training. When can I book: (Choose your preferred day and time once a week). Monday to Saturday: 9 am - 7 pm (Flexible timing with advance booking). Module 1: Introduction to Interior Design Visualization (4 hours) Understanding the Significance of Visualization in Interior Design Familiarity with Software Used: AutoCAD, 3ds Max, SketchUp, V-Ray, Photoshop, and InDesign Workflow Overview and Best Practices for Interior Design Visualization Module 2: AutoCAD for Interior Design (16 hours) Basics of AutoCAD and Its Interface Utilizing Drawing and Editing Tools for Accurate Floor Plans and Elevations Creating and Modifying 2D and 3D Objects Application of Layers, Line Types, and Hatches for Clarity Precision in Measurements and Annotations Module 3: 3ds Max for Interior Design (16 hours) Introduction to 3ds Max Interface Furniture, Fixtures, and Architectural Element Modeling Techniques Material and Texture Application for Realism Lighting Strategies for Interior Scenes V-Ray Introduction for High-Quality Rendering Scene Setup and Camera Placement for Effective Visualization Module 4: SketchUp for Interior Design (12 hours) Introduction to SketchUp and Its Interface Creating 3D Models of Interiors, Furniture, and Objects Enhancing Visuals with Materials and Textures Efficient Use of SketchUp Plugins and Extensions Seamless File Exchange Between SketchUp and Other Software Module 5: V-Ray for Interior Design Rendering (12 hours) Principles of Photorealistic Rendering Installation and Setup of V-Ray in 3ds Max and SketchUp Configuring V-Ray Settings for Optimal Rendering Advanced Material Application for Realistic Surfaces Lighting Techniques for Atmosphere and Mood Creation Module 6: Photoshop for Interior Design Visualization (12 hours) Introduction to Photoshop Interface Image Enhancement: Color, Contrast, and Saturation Adjustments Post-Processing Effects for a Polished Look Integration of 2D Elements like Textures and Patterns Creating Composite Images Using Multiple Render Passes Module 7: InDesign for Portfolio Presentation (8 hours) Introduction to InDesign Interface Designing a Visually Appealing Portfolio Layout Effective Organization and Presentation of Interior Design Visualizations Integration of Images, Text, and Graphics for Cohesive Portfolios Portfolio Export for Print and Digital Distribution Module 8: Project Work and Final Presentation (4 hours) Application of Learned Skills on a Comprehensive Interior Design Visualization Project Refinement and Polish under Instructor's Guidance Preparation and Delivery of Final Presentation Showcasing the Project Note: The course outline encompasses 80 instructional hours. The actual duration may vary based on class pace and additional practice and project work. Final Project (With Full-Time Tutor Assistance): Students will develop and present their best work in a final presentation at the end of the course. Projects are to be submitted via email to training@realanimationworks.com, and timely submission is crucial to avoid delays or interruption of sessions. Please be aware: Failure to attend a session or notify us of absence within 48 hours of the session time results in session loss and full class fee charges due to the personalized nature of the sessions. Students can request breaks or extended pauses by providing written notice through email. Benifits and Jobs after this course: Master Design Tools: Proficiency in AutoCAD, 3ds Max, SketchUp, V-Ray, Photoshop, and InDesign for interior design visualizations. Advanced 3D Skills: Expertise in detailed 3D modeling, realistic rendering, and precise lighting techniques. Portfolio Development: Create compelling portfolios using InDesign, blending images and text professionally. Career Opportunities: Interior Visualization Specialist 3D Modeler Architectural Visualizer Interior Design Consultant Digital Content Creator Freelance Interior Visualizer Virtual Reality Designer Educator/Trainer Certificate Program in Interior Design Visualization: Maintain a dedicated notebook for effective organization of study notes. Schedule makeup sessions for missed coursework, subject to available time slots. Keep detailed records and create a specialized design folder to monitor progress and nurture creative ideas. Allocate focused time for self-guided practice and project work. Receive certification from our esteemed professional design team upon successful completion of the program. Post-Program Achievements: Upon completion of the certificate program, you will: Gain confidence in software proficiency and a strong understanding of underlying principles. Demonstrate the ability to create high-quality visual representations for architectural and interior design projects. Feel well-prepared for career opportunities, backed by your software expertise. Ongoing Support: We are pleased to offer lifelong complimentary email and phone support, ensuring swift assistance with any inquiries or challenges you may face. Software Access: Access to necessary software is available via download from the developer's website or at student-friendly rates. Please note that student software usage is limited to non-commercial projects. Payment Flexibility: Choose from various payment options including internet bank transfers, credit cards, debit cards, and PayPal. Additionally, we offer installment plans tailored to our students' needs.
The practice of Shamanic Healing invites us to reunite with our sacred path, and remember the journey of our Soul. Through the practice we have the chance to expand our connection with the Earth and the Cosmo, and experience oneness with all of life. The Level 1 is a nine months programme scheduled across one year. It is offered online via Zoom, over weekends, 10am - 4.30pm.
Duration 3 Days 18 CPD hours This course is intended for System administrators and operators who are operating in the AWS Cloud Informational technology workers who want to increase the system operations knowledge. Overview Identify the AWS services that support the different phases of Operational Excellence, an AWS Well-Architected Framework pillar Manage access to AWS resources using AWS accounts and organizations and AWS Identity and Access Management (IAM) Maintain an inventory of in-use AWS resources by using AWS services, such as AWS Systems Manager, AWS CloudTrail, and AWS Config Develop a resource deployment strategy using metadata tags, Amazon Machine Images (AMIs), and AWS Control Tower to deploy and maintain an AWS cloud environment Automate resource deployment by using AWS services, such as AWS CloudFormation and AWS Service Catalog Use AWS services to manage AWS resources through CloudOps lifecycle processes, such as deployments and patches Configure a highly available cloud environment that uses AWS services, such as Amazon Route 53 and Elastic Load Balancing, to route traffic for optimal latency and performance Configure AWS Auto Scaling and Amazon EC2 Auto Scaling to scale out your cloud environment based on demand Use Amazon CloudWatch and associated features, such as alarms, dashboards, and widgets, to monitor your cloud environment Manage permissions and track activity in your cloud environment by using AWS services, such as AWS CloudTrail and AWS Config Deploy your resources to an Amazon Virtual Private Cloud (Amazon VPC), establish necessary connectivity to your Amazon VPC, and protect your resources from disruptions of service State the purpose, benefits, and appropriate use cases for mountable storage in your AWS Cloud environment Explain the operational characteristics of object storage in the AWS Cloud, including Amazon Simple Storage Service (Amazon S3) and Amazon S3 Glacier Build a comprehensive cost model to help gather, optimize, and predict your cloud costs by using services such as AWS Cost Explorer and the AWS Cost & Usage Report This course teaches systems operators and anyone performing cloud operations functions how to manage and operate automatable and repeatable deployments of networks and systems on AWS. You will learn about cloud operations functions, such as installing, configuring, automating, monitoring, securing, maintaining, and troubleshooting these services, networks, and systems. The course also covers specific AWS features, tools, and best practices related to these functions. Prerequisites Successfully completed the AWS Technical Essentials course Background in either software development or systems administration Proficiency in maintaining operating systems at the command line, such as shell scripting in Linux environments or cmd/PowerShell in Windows Basic knowledge of networking protocols (TCP/IP, HTTP) 1 - Introduction to Cloud Operations on AWS What is Cloud Operations AWS Well-Architected Framework AWS Well-Architected Tool 2 - Access Management AWS Identity and Access Management (IAM) Resources, accounts, and AWS Organizations 3 - System Discovery Methods to interact with AWS services Tools for automating resource discovery Inventory with AWS Systems Manager and AWS Config Hands-On Lab: Auditing AWS Resources with AWS Systems Manager and AWS Config 4 - Deploy and Update Resources Cloud Operations in deployments Tagging strategies Deployment using Amazon Machine Images (AMIs) Deployment using AWS Control Tower 5 - Automate Resource Deployment Deployment using AWS CloudFormation Deployment using AWS Service Catalog Hands-On Lab: Infrastructure as Code 6 - Manage Resources AWS Systems Manager Hands-On Lab: Operations as Code 7 - Configure Highly Available Systems Distributing traffic with Elastic Load Balancing Amazon Route 53 8 - Automate Scaling Scaling with AWS Auto Scaling Scaling with Spot Instances Managing licenses with AWS License Manager 9 - Monitor and Maintain System Health Monitoring and maintaining healthy workloads Monitoring AWS infrastructure Monitoring applications Hands-On Lab: Monitor Applications and Infrastructure 10 - Data Security and System Auditing Maintaining a strong identity and access foundation Implementing detection mechanisms Automating incident remediation 11 - Operate Secure and Resilient Networks Building a secure Amazon Virtual Private Cloud (Amazon VPC) Networking beyond the VPC 12 - Mountable Storage Configuring Amazon Elastic Block Store (Amazon EBS) Sizing Amazon EBS volumes for performance Using Amazon EBS snapshots Using Amazon Data Lifecycle Manager to manage your AWS resources Creating backup and data recovery plans Configuring shared file system storage Hands-On Lab: Automating with AWS Backup for Archiving and Recovery 13 - Object Storage Deploying Amazon Simple Storage Service (Amazon S3) Managing storage lifecycles on Amazon S3 14 - Cost Reporting, Alerts, and Optimization Gaining AWS cost awareness Using control mechanisms for cost management Optimizing your AWS spend and usage Hands-On Lab: Capstone lab for CloudOps Additional course details: Nexus Humans Cloud Operations on AWS training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cloud Operations on AWS course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
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Course Introduction Covers B12 deficiency, pernicious anaemia, diagnosis, treatment and management. It also covers signs and symptoms. This course does cover how to set up your own service. Please note: this course is for health care professionals or those working in Primary Care. It is not open to Beauticians unless you are a registered healthcare professional. If in doubt- please email annie at training@anniebarr.com or phone +44 7500048222 About this event Course Introduction This course concentrates on B12 deficiency, symptoms, treatments and management. The course covers B12 deficiency, pernicious anaemia, diagnosis, treatment and management. It also covers signs and symptoms of pernicious anaemia. This course is interactive and we include case studies and discuss issues regarding diagnostic testing. We review inclusion and exclusion criteria and identification of appropriate clients. Delegates will get the opportunity to review practice with hands on practical demonstrations of how to give injections correctly. We will cover administration techniques, where to give the injections and record keeping / documentation. We will discuss role and responsibilities and contraindications and precautions. The delegates will leave this course with an example of an individual protocol of Patient Specific Direction (PSD) and a competence based framework document to be used in practice. This course is very interactive. AIMS AND OBJECTIVES Understand the need for accountability and responsibility in relation to role development Demonstrate an understanding of safe practice Describe the signs and symptoms of pernicious anaemia Describe pernicious anaemia and its impact on patients Fully understand the principles, and practice B12 deficiency and B12 injections Understand the importance of safety issues related to giving injections Understand the law relating to role and function of the HCA and prescribing. Describe why patients require B12 injectionsBe able to correctly identify anatomical sites for injectionsDemonstrate correct administration techniquesDemonstrate how to correctly dispose of wasteDemonstrate correct infection control procedures and use of PPEDescribe when patients require referral and understand the importance of referral using correct clinical pathwaysDemonstrate an understanding of anaphylaxis and emergency proceduresUnderstand the need for correct prescribing proceduresBe able to document consultations following your organisations procedures COURSE CONTENTS Role and responsibilities Accountability guidelines and requirements Pernicious anaemia Blood- function B12 Deficiency Risk factors/groups Causes of B12 deficiency Diagnosis and reference ranges, testing Protocols and guidelines Factors affecting B12 diagnosis and treatment Factors affecting absorption B12 injections and common side effects Could it be B12 Deficiency Supplements Side effects and management including ADR’s Contraindications and Precautions Correct Administration and techniques including practical session Injection sites Legal Issues including consent Prescribing and Patient Specific Directions What to record Storage Disposal of injections/waste Infection control Needle stick injuries Competence and supervised practice Policies and procedures Facts and Figures Setting up and running a clinic Insurance/indemnity Research/evidence base and resources Please note Anaphylaxis is not covered on this course, however we do run a separate Anaphylaxis 1hr training course, which takes place at the end of this B12 webinar. If you wish to do the 1 hr Anaphylaxis also, you should book onto BOTH courses. WHO SHOULD ATTEND? HCAs Nurses Doctors Pharmacists Anyone interested in Vitamin B12 deficiency and pernicious anaemia and those working with clients with B12 deficiency AB Health Group awards CPD points / certificate of attendance for each course. If you would prefer an accredited certificate by our accrediting body Aim Qualifications we can organise this. The charge for the certificate including postage is £30.
In this practical and engaging workshop there is input on team building, problem solving as a team, improving communication and handling conflict. This is participatory day of paper, pens, graphics, music and activity. There are no PowerPoint slides or even a projector and screen! Course Category Team Building and Leadership Early Years Inclusion Description Want a really creative, effective, inclusive team? In this practical and engaging workshop there is input on team building, problem solving as a team, improving communication and handling conflict. This is participatory day of paper, pens, graphics, music and activity. There are no PowerPoint slides or even a projector and screen! We keep the focus on interpersonal processes for getting the best out of the team. Making teams both creative and inclusive is fully explored and processes for maximising this examined. Effective leadership and management, which can transform teamwork through collaboration and consensus-building processes is covered. We refocus the team on its capacities and gifts as well as give insights into what to do when individuals are off track. The Native American medicine wheel guides us through four quadrants of leadership, vision, community and management.Harrison Owen in his work on ‘Open Space Technology’ depicts the ancient Medicine Wheel (Owen, 2003). This is derived from centuries of tradition among First Nation Americans and has informed many cultures in different ways. We have found this an extremely powerful metaphor for understanding the process of team and organisational change and renewal. The wheel of change begins in the north with a leading idea, for us – there is a better way of creating a team for inclusion. Travelling clockwise to the east we develop a shared vision of what this could look like in our setting, school or community. Then moving south we ask who needs to come with us on the journey. We wish to take as many community members along with us as we can. In an Early Years setting , this would mean enrolling the support of manager, the wider staff group, parents and ultimately children. Finally, at the west, we manage and implement the idea. We take action and turn the inclusive team into reality. The cycle of this medicine wheel is an excellent way to view change processes for any team, organisation or community. When we contemplate change, the risk is always that we will jump prematurely from the big ideas (leadership) to practice (management) and ignore the other two important phases of creating vision and engaging the wider community. When the going gets tough and the inclusion of a child or young person is beginning to seem extremely difficult if not impossible many will conclude that the child should no longer be present. We would like to challenge this. Why do we move so quickly to assuming the child is in the wrong place? Surely the real question should not be ‘do they belong here?’ – but rather – ‘what team support is needed here for this to work?’ Or even more fundamental, ‘who needs a team around them at this time?’ Who needs the team? Who is struggling with the inclusion most? Is it the young person, their practitioner or teacher, their headteacher, setting manager, their parent or even a member of the local support services? Whatever the answer a team may need to be built, rallied or reformed. The nature of and number of that team will depend upon the situation. Diversity of membership will most surely be important to strengthen the quality of the support and of the ideas generated. Use radical rethinking when creating a new team or when revitalising an existing one. Creating effective teams for inclusion requires a courageous capacity for understanding and nurturing change both within the team and with those who the team work with. Testimonials ‘What a fun, enjoyable day its been. Motivating and made me laugh not fall asleep!’?? ‘This was everything a team building day was supposed to be. I have learned a lot about the people I work with and my role within the organisation’ ‘I had reservations about attending yet another team building day but this was executed by two great facilitators and they worked with us so we truly understood what we were thinking and feeling.’ ‘Innovative and refreshing’ Learning Objectives Empowerment of team players Deepened insights into team processes Practical strategies for team building learned Processes for enhancing creativity of team members explored Celebration and recognition of existing strengths and talents Who Is It For ? Any team Course Content This course answers the following questions: How can we re-energise our team? How can we make our team more inclusive? What tools can we use to work creatively in our team? We work around the ancient medicine wheel as it guides us through the four processes of leadership, vision, community and management. We place leading ideas in front of your team including ‘no kvetching’ and shared promises. We create a shared vision of how your team would love to be. We explore who the team is. When are they at their best? What happens when someone is off track? What do they really need? How do we take the community with us at a time of change? Finally we look at the management role of the team. Getting things done together. We use problem solving together as our focus for this. Finally your team will be asked to reflect. What has the training meant to them? If you liked this you may like: SUPPORT AND SUPERVISION FOR LEADERS
Professional Management is crucial to your company's success. In fact, managers can have the single largest impact on your organisation's productivity and overall profitability, with more influence over employee morale and performance than anyone else.
Duration 4.375 Days 26.25 CPD hours This course is intended for This course provides a jump start on learning material that relates to the CMMC program, and to the planned Certified Professional (CP) certification in particular. It discusses the CMMC program, the current CMMC Model, and other CMMC materials as they exist today. The course may be of interest to individuals who wish to pursue the CMMC-CP certification when it is released. It may also be useful to stakeholders in organizations who will be involved in CMMC assessments, and who wish to gain a general understanding of the program and its requirements for their business planning purposes Overview In this course, you will examine the current CMMC model (Version 1.02), framework, context, and application within the DoD, as well as the expectations and requirements that will be imposed upon organizations that do business with the DoD. It will also help you to identify threats to cybersecurity and privacy within an IoT ecosystem and implement appropriate countermeasures. You will gain the skills to: · Identify risks within the defense supply chain and the established standards for managing them. · Describe how the CMMC model ensures compliance with federal acquisition regulations. · Identify responsibilities of the CMMC Certified Professional, including appropriate ethics and behavior. · Identify regulated information and establish the Certification and Assessment scope boundaries for evaluating the systems that protect that regulated information. · Evaluate OSC readiness and determine the objective evidence you intend to present to the assessor. · Use the NIST 800-171A and CMMC Assessment Guide to assess objective evidence for processes and practices. · Implement and evaluate practices required to meet CMMC maturity level 1. · Implement and evaluate processes and practices required to meet CMMC maturity level 2. · Implement and evaluate processes and practices required to meet CMMC maturity level 3. · Identify processes and practices required to meet CMMC maturity levels 4 and 5. · Work through the logistics of a CMMC assessment, including planning for and conducting the assessment, as well as any follow-up processes, such as remediation and adjudication. The Cybersecurity Maturity Model Certification (CMMC), managed by the CMMC Accreditation Body (CMMC-AB), is a program through which an organization's cybersecurity program is measured by their initial and ongoing compliance with applicable cybersecurity practices as well as their integration of corresponding policies and plans into their overall business operations. By Fiscal Year 2026, all organizations providing products or services to the United States Department of Defense (DoD) must obtain at least a Maturity Level 1 certification under this program. Managing Risk within the Defense Supply Chain Topic A: Identify Threats to the Defense Supply Chain Topic B: Identify Regulatory Responses Against Threats Ensuring Compliance through CMMC Topic A: Identify Limitations of Self-Certification Topic B: Identify Benefits of CMMC Topic C: Describe the CMMC Model Architecture Performing the General Responsibilities of a CMMC CP Topic A: Identify Responsibilities of the CMMC CP Topic B: Demonstrate Appropriate Ethics and Behavior Identifying and Scoping Regulated Information Topic A: Identify Regulated Information Topic B: Establish the Certification and Assessment Scope Boundaries Initiating the Assessment Process Topic A: Evaluate Readiness Topic B: Determine Objective Evidence Assessing Objective Evidence Topic A: Assess the Practices Using the CMMC Assessment Guides Topic B: Assess the Processes Using the CMMC Assessment Guide Level 3 Implementing and Evaluating CMMC Level 1 TTopic A: Maturity Level 1 Domains and Practices Topic B: Determine Scope Boundaries at Maturity Level 1 Topic C: Perform a Maturity Level 1 Gap Analysis Topic D: Perform a Maturity Level 1 Evidence Validation Implementing and Evaluating CMMC Levels 2 and 3 Topic A: Process Maturity Requirements for CMMC Levels 2 and 3 Topic B: Maturity Level 2 Practices Topic C: Maturity Level 3 Practices Identifying CMMC Levels 4 and 5 Topic A: Maturity Level 4 Processes and Practices Topic B: Maturity Level 5 Processes and Practices Working Through a CMMC Assessment Topic A: Define the Assessment Logistics Topic B: Resolve Assessment Related Issues Appendix A: Additional Documentation the CP Should Study