Report Writing: Report Writing Course Online Unlock the Power of Report Writing: Report Writing Course: Enrol Now! It is important to understand how to write reports and proposals that get read. We write reports in a variety of formats and for a variety of purposes. Report Writing: Report Writing Course is a skill that will come in handy whether you need to report on a product analysis, inventory, feasibility studies, or something else. Having a method for preparing these documents will allow you to complete the task as efficiently as possible. This Report Writing: Report Writing Course will build on a strong foundation of writing skills in order to present information in formal, informal, and proposal formats. Throughout this Report Writing: Report Writing Course, you will learn goal settings, interpersonal skills, knowledge management, communication strategies, business writing, collaborative business writing, proposal writing and critical thinking. This Report Writing: Report Writing Course also covers principles for effective report writing, desktop publishing, layout and design, typography, illustrations and much more. Special Offers of this Report Writing: Report Writing Course This Report Writing: Report Writing Course includes a FREE PDF Certificate. Lifetime access to this Report Writing: Report Writing Course Instant access to this Report Writing: Report Writing Course 24/7 Support Available to this Report Writing: Report Writing Course [ Note: Free PDF certificate as soon as completing the Report Writing: Report Writing Course] Report Writing: Report Writing Course Online Master the art of creating impactful reports with our Report Writing: Report Writing course. Whether you’re drafting product analyses, feasibility studies, or inventory reports, this Report Writing: Report Writing course equips you with the skills needed to present information clearly and professionally. By enrolling in the Report Writing: Report Writing course, you’ll develop strong writing skills for both formal and informal formats, along with crucial skills like goal setting, business writing, and proposal drafting. Learn effective communication strategies, layout and design principles, and much more. Make your reports stand out with our Report Writing: Report Writing course! Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Report Writing: Report Writing Course. Who is this course for? Report Writing: Report Writing Course Online This Report Writing: Report Writing Course is ideal for: Business owners, managers, entrepreneurs Entrepreneurs planning to start their own business. People seeking to expand their career opportunities. Existing employees looking to develop their CPD Office workers at all levels Team Leaders and supervisors Requirements Report Writing: Report Writing Course Online To enrol in this Report Writing: Report Writing Course, students must fulfil the following requirements: Report Writing: Good Command over English language is mandatory to enrol in our Report Writing Course. Report Writing: Be energetic and self-motivated to complete our Report Writing Course. Report Writing: Basic computer Skill is required to complete our Report Writing Course. Report Writing: If you want to enrol in our Report Writing Course, you must be at least 15 years old.
Life Coaching: Life Coaching Training Do you want to transform your excellent life into a spectacular one is through life coaching? If yes, with the help of our extensive Level 7 Life Coaching online course, you can unlock the door to both personal and professional success. We cover all aspects of life coaching in our Level 7 Life Coaching course, including foundational concepts and efficient communication methods also, this Level 7 Life Coaching helps to goal-setting, motivational approaches and overcoming limiting beliefs. Through this Level 7 Life Coaching course, you can share your interests,broaden your network, mentoring, and lifelong connections. After completing the Level 7 Life Coaching course, you will learn the roles and goals of life coaching. The significance of advanced communication techniques, body language, and an overview of life coaching are part of Level 7 Life Coaching lesson. Don't let this once-in-a-lifetime opportunity pass you by; enrol in our Level 7 Life Coaching course right away. Main Course: Level 7 Life Coaching Special Offers of this Life Coaching: Life Coaching Course This Life Coaching: Life Coaching Course includes a FREE PDF Certificate. Lifetime access to this Life Coaching: Life Coaching Course Instant access to this Life Coaching: Life Coaching Course Get FREE Tutor Support to this Life Coaching: Life Coaching Course Life Coaching: Life Coaching Training The Life Coaching: Life Coaching Course will introduce you to the fundamentals of life coaching, numerous life coaching methods, and various life coaching areas before leading you to an understanding of your client's mental and physical skill development. It will also show you how to help your patients develop greater mindfulness and self-awareness. Who is this course for? Life Coaching: Life Coaching Training All motivated applicants from all backgrounds are welcome to enrol in our Level 7 Life Coaching: Life Coaching program. Anyone can apply for this Level 7 Life Coaching: Life Coaching Course, regardless of prior professional experience. Life coaches, students, recent graduates, and job seekers are all ideal candidates for this Level 7 Life Coaching: Life Coaching course. Requirements Life Coaching: Life Coaching Training To enrol in this Life Coaching : Life Coaching Course, students must fulfil the following requirements. To join in our Life Coaching: Life Coaching Course, you must have a strong command of the English language. To successfully complete our Life Coaching: Life Coaching Course, you must be vivacious and self driven. To complete our Life Coaching: Life Coaching Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Life Coaching: Life Coaching Course. Career path Life Coaching: Life Coaching Training This Level 7 Life Coaching: Life Coaching gives you a brand-new way to break into the related employment market. After completing this Level 7 Life Coaching: Life Coaching course, you can explore trendy and in-demand jobs, such as: Successful Facilitator Empowerment Coach Health Coach Life Coach Advancement Coach for Outdoor activities
Unlock the full potential of product management with our comprehensive course. Dive deep into product management fundamentals, Agile methodologies, and gain hands-on experience with essential project management tools, including Trello, Jira, Microsoft Teams, Planner, and ChatGPT. Elevate your career and drive success in the digital age.
Sports Coaching: Sports Coaching Would you like to work as a mentor or coach in sports or launch your own sports coaching company? We are presenting a sports coaching course designed to improve your knowledge and abilities. This sports coaching course includes extensive sports and teaching models and important coaching philosophy and abilities information. Our Sports Coaching course covers unique topics that help you learn all the basics of sports coaching. Also, this sports coaching course will teach you coaching philosophy and communication in sports coaching. Moreover, this sports coaching course includes goal setting, fitness, drugs and injury-related topics. After the sports coaching course completion, you can get an idea of football, cricket, swimming and tennis coaching. Participate in our sports coaching course to learn sports coaching more quickly and with ease. Main Course: Sports Coaching Free Courses are including with this Sports Nutrition: Sports Nutrition Course Along with The Sports Coaching: Sports Coaching Course, We Offer a free Diploma in Sports Nutrition. Along with The Sports Coaching: Sports Coaching Course, We Offer a free Sports First Aid Course. Along with The Sports Coaching: Sports Coaching Course, We Offer a free Sports Psychology Course. Along with The Sports Coaching: Sports Coaching Course, We Offer a free Sports Massage Course. Special Offers of this Sports Nutrition: Sports Nutrition Course This Sports Coaching: Sports Coaching Course includes a FREE PDF Certificate. Lifetime access to this Sports Coaching: Sports Coaching Course Instant access to this Sports Coaching: Sports Coaching Course Get FREE Tutor Support to this Sports Coaching: Sports Coaching Course Sports Coaching: Sports Coaching Would you like to pursue a career as a sports coach? Do you want to work as a coach or mentor in sports but don't know where to begin? This Sports Coaching: Sports Coaching Course is the ideal choice for you, so you've come to the right place. Numerous sports and coaching philosophies are covered in this course, along with crucial knowledge on coaching techniques and philosophy. You will learn how to set personal goals for your clients, inspire and empower them, and prepare them to overcome obstacles and realize their full physical potential in this Sports Coaching: Sports Coaching Course. Who is this course for? Sports Coaching: Sports Coaching Anyone looking to launch a company or begin a career as a sports coach should take this sports coaching course. Requirements Sports Coaching: Sports Coaching To enrol in this Sports Coaching: Sports Coaching Course, students must fulfil the following requirements. To join in our Sports Coaching: Sports Coaching Course, you must have a strong command of the English language. To successfully complete our Sports Coaching: Sports Coaching Course, you must be vivacious and self driven. To complete our Sports Coaching: Sports Coaching Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Sports Coaching: Sports Coaching Course. Career path Sports Coaching: Sports Coaching Your preparation for a wide range of employment prospects will come from this sports coaching degree. For example: fitness coach, physiotherapist, coach, or PE instructor.
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Sports Psychology: Sports Psychology For Coaches Would you like to learn more about sports psychology? Utilising our expertise in psychology, we have designed a Sports Psychology for Coaches course that addresses problems pertaining to athletes' improvement and peak performance. This Sports Psychology for Coaches course will explain all about basics coaching philosophy to understanding mental plans. You will also learn the importance of communication and skills of coaching from this Sports Psychology for Coaches course. Moreover, this Sports Psychology for Coaches course teaches to set a goal, imaginary objectives and enhancing skills. This Sports Psychology for Coaches course is also beneficial to describe relaxation and energization. Enrol in our Sports Psychology for Coaches course to find out more about mental agility, visualise your goal, and develop your imagination. Learning Outcomes Of Sports Psychology For Coaches After completing the Sports Psychology for Coaches course, the learner will be able to – Understand the importance of communication skills from the Sports Psychology for Coaches course. From this Sports Psychology for Coaches course you can understand mental health. This Sports Psychology for Coaches course's main aim is to set a goal for sport and try to achieve it. Sports Psychology for Coaches course teaches you how to balance relaxation and training Understanding the strategies of sports from our Sports Psychology for Coaches course. Main Course: Sports Psychology For Coaches Free Courses are including with this Sports Psychology For Coaches Course Along with The Sports Psychology for Coaches Course, We Offer a free Sports Massage Course Along with The Sports Psychology for Coaches Course, We Offer a free Sports First Aid Course Along with The Sports Psychology for Coaches Course, We Offer a free Sports Coaching Course Along with The Sports Psychology for Coaches Course, We Offer a free Sports Nutrition Course Special Offers of this Sports Psychology for Coaches Course This Sports Psychology for Coaches Course includes a FREE PDF Certificate. Lifetime access to this Sports Psychology for Coaches Course Instant access to this Sports Psychology for Coaches Course Get FREE Tutor Support to this Sports Psychology for Coaches Course Sports Psychology: Sports Psychology For Coaches This course on Sports Psychology for Coaches will cover everything from the fundamentals of coaching philosophy to comprehending mental strategies. This Sports Psychology for Coaches course will teach you coaching techniques and the value of communication. This Sports Psychology for Coaches course also covers goal-setting, making up objectives, and developing abilities. This course on Sports Psychology for Coaches is useful in explaining energization and relaxation as well. Who is this course for? Sports Psychology: Sports Psychology For Coaches For those who are interested in sports and specifically wish to begin a career in sports, the Sports Psychology for Coaches course is a great fit. Requirements Sports Psychology: Sports Psychology For Coaches To enrol in this Sports Psychology: Sports Psychology Course, students must fulfil the following requirements. To join in our Sports Psychology: Sports Psychology Course, you must have a strong command of the English language. To successfully complete our Sports Psychology: Sports Psychology Course, you must be vivacious and self driven. To complete our Sports Psychology: Sports Psychology Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Sports Psychology: Sports Psychology Course. Career path Sports Psychology: Sports Psychology For Coaches You might be able to pursue a number of exciting career options after finishing this Sports Psychology for Coaches course, including psychological mentor, local and international trainer, and many more.
Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Every Wednesday at 17:30 – 18:30 (The Stable) or Every Saturday at 11:55 – 12:55 (Exning Community Church Hall) Step into our Grade 1 ballet class at M & L School of Performing Arts, where budding ballet enthusiasts aged 7 and older are invited to deepen their dance journey. This class is a vibrant exploration of the Royal Academy of Dance (RAD) Ballet curriculum, meticulously designed to enhance technical skill, musicality, and the pure joy of performance across a spectrum of dance styles. Here, students are welcomed into a world where each plié and pirouette is more than a movement—it’s a step towards mastering the art of ballet. Our expert instructors are committed to cultivating each student’s physical fitness, timing, rhythm, and ability to interpret music through dance. With a focus on technique and performance, we prepare our dancers for the exciting opportunity of optional examinations and class awards, fostering a sense of achievement and growth. Joining our Grade 1 ballet class means your child will not only find a fulfilling physical outlet in ballet but will also engage in artistic expression, building bonds with a community of young dance lovers. Enroll today and watch your child’s passion for ballet blossom in a nurturing, inspiring setting. Why Ballet Lessons Are a Leap Forward for Kids Aged 7+ Years: Refined Motor Skills and Coordination: Ballet’s detailed movements refine motor skills, improving balance and coordination. Discipline and Focus: Learning choreography requires discipline, enhancing focus and attention to detail. Physical Fitness: Ballet is a holistic exercise, promoting flexibility, strength, and a healthy lifestyle. Self-Expression and Confidence: Ballet serves as a creative outlet for emotions, with performance opportunities boosting self-esteem. Artistic Appreciation: Children grow a profound appreciation for the arts, enriching their emotional and cultural understanding. Social Interaction: Classes provide a space for friendship and teamwork, vital for social development. Cultural Awareness: Ballet introduces children to diverse cultures and histories, broadening their worldview. Enhanced Posture and Grace: Essential ballet principles teach poise and elegance in movement. Mental Agility: Memorizing routines and understanding dance terms sharpen cognitive abilities. Goal Setting and Achievement: Working towards exams and performances teaches the value of setting and achieving goals. Life Skills: Ballet encourages perseverance, time management, and a strong work ethic, skills valuable beyond the dance studio. Long-Lasting Passion: Ballet often ignites a lifelong love for the arts, with potential pathways to future careers in dance. Why M&L School of Performing Arts Stands Out: M & L School of Performing Arts isn’t just about learning ballet; it’s about embracing a dream sparked by the pure joy and innate dance passion of a child. Founded by Martin and Lwena, our school’s journey from musical performances to ballet teaching reflects a profound commitment to sharing the magic of ballet with young minds. Lwena, inspired by their daughter and certified by the Royal Academy of Dance, alongside Martin, aims to create a legacy of artistic expression and joy in dance. At our school, your child will dive into a world where ballet lessons are a gateway to self-confidence, discipline, and artistic fulfillment. It’s a place where passion meets dedication, and every dancer’s journey is celebrated. Join us and be part of a story where music and dance continue to inspire generation after generation. Book first lesson here: https://mandlschoolofperformingarts.com/book-first-lesson/
Every Wednesday at 18:30 – 19:45 Embark on a journey with the RAD Grade 4 program at M&L School of Performing Arts, where students deepen their ballet and character dance exploration within a curriculum that champions artistic expression and technical refinement. Aligned with a higher educational standard, this level mirrors the progression and complexity expected of students ready to embrace more challenging aspects of ballet. Set to an eclectic mix of music that enriches the ballet experience, our Grade 4 classes are designed to advance students’ technical skills, musicality, and performance artistry. As part of this curriculum, students engage in a sophisticated exploration of ballet that encourages them to express themselves with greater confidence and complexity. Through a blend of traditional and character dance, learners are motivated to refine their understanding of ballet, finding a profound sense of achievement and joy in their evolving capabilities. At this pivotal grade, character work becomes more intricate, introducing students to new cultural dances that enhance their technical repertoire and broaden their appreciation for the diversity of dance traditions. This expansion of knowledge and skill not only equips students with a richer set of technical abilities but also fosters a deep appreciation for the art of dance, guiding them toward a path of lifelong engagement and accomplishment in ballet. Why RAD Grade 4 Ballet Lessons Are Key for Your Child’s Development: Physical Fitness: Focused on improving flexibility, strength, and coordination, ballet at this level offers a rigorous approach to physical health and technical agility. Elevated Self-Expression and Confidence: As students master more complex dance sequences, they experience enhanced self-expression and a significant boost in self-confidence. Increased Discipline and Focus: The complexity of Grade 4 routines demands a higher level of discipline, concentration, and attention to detail, preparing students for success in all areas of life. Deepened Musical Appreciation: With a diverse musical selection, students deepen their understanding of rhythm and musicality, enriching their overall dance experience. Fulfillment in Movement Mastery: Emphasizing the precision and elegance of ballet, our curriculum ensures that students find fulfillment in the mastery of each movement. Enhanced Social and Leadership Skills: Group ballet classes encourage not only social interaction but also leadership and teamwork skills, as students often work together to perfect routines. Cultural Exploration and Appreciation: Incorporating a wider array of character dances, Grade 4 enriches students’ cultural knowledge and appreciation for the global dance community. Superior Coordination and Posture: This grade focuses on refining coordination and posture, essential for the development of a poised and graceful dancer. Life Skills for Future Success: Ballet at this level teaches resilience, time management, and goal-setting, equipping students with skills vital for future academic and personal success. Preparation for Ballet Studies: Setting a strong foundation for higher levels of dance education, Grade 4 prepares students for continued growth and achievement in ballet and beyond. Why M&L School of Performing Arts Is Your Choice for Grade 4 Ballet: Choosing M&L School of Performing Arts for Grade 4 ballet means joining a community that is deeply committed to fostering artistic excellence and personal growth. Inspired by our foundational love for dance and music, we provide a supportive environment where students are encouraged to push their boundaries, explore their artistic potential, and celebrate their progress. Here, learners find not just technical training but a nurturing space that honors their journey towards becoming accomplished dancers. Enroll your child in our RAD Grade 4 ballet program, and witness their transformation into confident, expressive, and technically skilled artists. Become part of our story at M&L School of Performing Arts, where every dancer’s dream is nurtured with passion, dedication, and a deep commitment to the art of ballet. Book first lesson here: https://mandlschoolofperformingarts.com/book-first-lesson/
Gain a professional qualification that will help you take your secretarial and administrative career to the next level with the Company Secretary Training Course. In this course you will learn; professional communication, time management and administrative skills, while also delivering on business processes. The Company Secretary Training Course cover; businesses operational skills, administrative skills along with improving your soft skills in the process. Your Learning Goals: Learn how to organise your working day and documentation Develop time-management skills to make your day more efficient Learn how to handle special tasks set by your manager Develop your communication skills Learn how to provide quality customer service Understand how to prioritise work Learn how to use Microsoft Office tools effectively Understand the importance of business writing and documentation. Who is this Course for? Company Secretary Training Course is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Company Secretary Training Course - Updated Version Module 01: Introduction to Office Administration 00:15:00 Module 02: Skills of an Effective Administrator 00:17:00 Module 03: Business Etiquette 00:20:00 Module 04: Business Telephone Skills 00:20:00 Module 05: Representing Your Boss and Company 00:37:00 Module 06: Mail Services and Shipping 00:28:00 Module 07: Travel Arrangements 00:26:00 Module 08: Organising Meeting and Conferences 00:29:00 Module 09: Time Management 00:36:00 Module 10: Record Keeping and Filing Systems 00:29:00 Module 11: Business Writing Skills 00:42:00 Module 12: Organisational Skills 00:27:00 Module 13: Communication Skills 00:28:00 Module 14: Customer Service 00:17:00 Module 15: Effective Planning and Scheduling 00:52:00 Module 16: Invoicing/Petty Cash 00:28:00 Company Secretary Training Course - Old Version Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 00:05:00 Module Three - Getting Organized (II) 00:05:00 Module Four - Managing Time 00:05:00 Module Five - Getting It All Done On Time 00:05:00 Module Six - Special Tasks 00:05:00 Module Seven - Verbal Communication Skills 00:05:00 Module Eight - Non-Verbal Communication Skills 00:05:00 Module Nine - Empowering Yourself 00:05:00 Module Ten - The Team of Two 00:05:00 Module Eleven - Taking Care of Yourself 00:05:00 Module Twelve - Wrapping Up 00:05:00 Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Module One - Getting Started 00:05:00 Module Two - Remove the Clutter 00:05:00 Module Three - Prioritize 00:05:00 Module Four - Scheduling Your Time 00:05:00 Module Five - To Do Lists 00:05:00 Module Six - Paper and Paperless Storage 00:05:00 Module Seven - Organization in Your Work Area 00:05:00 Module Eight - Tools to Fight Procrastination 00:05:00 Module Nine - Organizing Your Inbox 00:05:00 Module Ten - Avoid the Causes of Disorganization 00:05:00 Module Eleven - Discipline is the Key to Stay Organized 00:05:00 Module Twelve - Wrapping Up 00:05:00 Personal Assistant Module One - Getting Started 00:30:00 Module Two - Working with Your Manager 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Business Writing Module One - Getting Started 00:30:00 Module Two - Working with Words 01:00:00 Module Three - Constructing Sentences 01:00:00 Module Four - Creating Paragraphs 01:00:00 Module Five - Writing Meeting Agendas 01:00:00 Module Six - Writing E-mails 01:00:00 Module Seven - Writing Business Letters 01:00:00 Module Eight - Writing Proposals 01:00:00 Module Nine - Writing Reports 01:00:00 Module Ten - Other Types of Documents 01:00:00 Module Eleven - Proofreading and Finishing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Self Esteem & Confidence Building Module One - Getting Started 01:00:00 Module Two - What Does Self-Confidence Mean To You 01:00:00 Module Three - Obstacles to Our Goals 01:00:00 Module Four - Communication Skills 01:00:00 Module Five - The Importance of Goal Setting 01:00:00 Module Six - Feeling the Part 01:00:00 Module Seven - Looking the Part 01:00:00 Module Eight - Sounding the Part 01:00:00 Module Nine - Powerful Presentations 00:30:00 Module Ten - Coping Techniques 01:00:00 Module Eleven - Dealing with Difficult Behavior 00:30:00 Module Twelve - Wrapping Up 00:15:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00