1110 Goal Setting courses

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Center Manager Training 2:18:57 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03:: Phone Etiquette 04:04 4: Module 04: Tools 02:45 5: Module 05: Speaking Like a Star 02:58 6: Module 06: Types of Questions 04:41 7: Module 07: Benchmarking 03:34 8: Module 08: Goal Setting 04:58 9: Module 09: Key Steps 04:30 10: Module 10: All About Telemarketing 04:39 11: Module 11: Elevate Sales on Telephone 06:46 12: Module 12: Prospective Telephone-Sales Expert 06:20 13: Module 13: The Right Words and Phrases to Use on a Sales Call 05:36 14: Module 14: Preparing the Call 06:32 15: Module 15: Opening the Call 07:54 16: Module 16: Structuring the Call 06:19 17: Module 17: Verbal Communication Skills 12:10 18: Module 18: Dealing with Objections 08:51 19: Module 19: Closing the Sale/ Gaining Commitment 09:15 20: Module 20: Dealing with Rejection 06:58 21: Module 21: Close a Sale Call 06:42 22: Module 22: Increasing your Earnings by Expanding Sales 09:29 23: Module 23: Closing 03:31 24: CPD Certificate - Free 01:00 Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

***24 Hour Limited Time Flash Sale*** Mini MBA, Business Management with Entrepreneur Mindset Masterclass Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Begin your journey towards a rewarding and successful career by enrolling in our all-inclusive bundle of 8 Mini MBA, Business Management with Entrepreneur Mindset Masterclass courses. At UKHF Online, we have carefully selected and combined these courses to equip you with the vital skills and knowledge necessary to thrive in Mini MBA, Business Management with Entrepreneur Mindset Masterclass. Whether you're a student, recent graduate, or job seeker, our Mini MBA, Business Management with Entrepreneur Mindset Masterclass bundle is designed to enhance your CV, impress potential employers, and set you apart from the competition. Key Features of the Mini MBA, Business Management with Entrepreneur Mindset Masterclass Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Mini MBA, Business Management with Entrepreneur Mindset Masterclass bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Business Management QLS Course 02: Mini MBA QLS Course 03: Entrepreneur Mindset Masterclass 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Setting and Achieving Goals Course 02: Goal Setting, Motivation, and Resilience for Life Course 03: Business Analysis Course 04: Strategic Management Course 05: Business Law In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Mini MBA, Business Management with Entrepreneur Mindset Masterclass courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of the Mini MBA, Business Management with Entrepreneur Mindset Masterclass Bundle: Master the foundational principles and techniques of Mini MBA, Business Management with Entrepreneur Mindset Masterclass. Develop advanced proficiency in Mini MBA, Business Management with Entrepreneur Mindset Masterclass methodologies and strategies. Acquire in-depth knowledge of the latest trends and advancements in Mini MBA, Business Management with Entrepreneur Mindset Masterclass. Enhance your problem-solving and critical thinking abilities within the context of Mini MBA, Business Management with Entrepreneur Mindset Masterclass. Cultivate strong communication and collaboration skills essential for success in Mini MBA, Business Management with Entrepreneur Mindset Masterclass. The Mini MBA, Business Management with Entrepreneur Mindset Masterclass bundle is a comprehensive collection of courses that have been meticulously designed to provide you with a well-rounded education in Mini MBA, Business Management with Entrepreneur Mindset Masterclass. With a combination of 3 QLS-endorsed courses and 5 CPD QS-accredited courses, this bundle offers you the perfect balance of essential knowledge and valuable skills. What's more, we are proud to offer free hardcopy certificates for each course within the Mini MBA, Business Management with Entrepreneur Mindset Masterclass bundle, giving you the recognition you deserve. CPD 260 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals seeking to advance their career in business management. Aspiring entrepreneurs looking to develop the skills necessary to start and grow a successful business. Recent graduates seeking to gain a comprehensive understanding of business management principles. Individuals seeking to switch careers to business management or entrepreneurship. Small business owners seeking to enhance their business management skills. Career path Business Manager - £35,000 to £80,000 per annum Entrepreneur - Income varies based on the success of the business Marketing Manager - £30,000 to £60,000 per annum Operations Manager - £30,000 to £70,000 per annum Human Resources Manager - £30,000 to £70,000 per annum Financial Manager - £35,000 to £80,000 per annum Project Manager - £35,000 to £70,000 per annum Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Give a compliment to your career and take it to the next level. This Arabic will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Arabicbundle will help you stay ahead of the pack. Throughout the Arabicprogramme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Arabic course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Arabic Bundle Consists of the following Premium courses: Course 01: Read and Write Arabic Course Course 02: Arabic Tayseer Masterclass Course 03: Arabic Tayseer - Learn the Basics of Arabic Alphabet Course 04: Speed Reading Course 05: The Formula to Talk with Strangers Course 06: Working Effectively Across Cultures Course 07: Personal and Networking Skills Course 08: Listening Masterclass Course 09: Cross-Cultural Awareness Training Course 10: Goal Setting Masterclass Course 11: Resilience Masterclass Enrol now in Arabic to advance your career, and use the premium study materials from Apex Learning. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Arabic expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Course Curriculum: Section 01: Introduction Section 02: Read Arabic Section 03: Write Arabic CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements This course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Read and Write Arabic Course) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

The principles of effective time management are applicable to all aspects of life. When successfully applied in a sales environment they can lead to improved performance, higher sales and increased customer satisfaction. All salespeople would benefit from learning the tools and techniques to introduce impactful time management to their working lives. We have developed this programme to be practical, fun and interactive. Participants will better understand how to increase the amount of time spent on high-value sales activities, be able to improve their self-motivation and ability to get more done, and be better able to plan, delegate and speed up routine tasks. This course will help participants: Learn key principles of managing sales priorities, meeting targets and getting 'everything' done! Learn proven techniques for structuring your day, week and normal routine Develop effective sales time management at the office and on the road Learn a seven-step process for setting goals and objectives in your work and personal life Understand how to make time for sales prospecting, designated call days Understand practical ways to improve your time management 1 Key principles of sales time management Course objectives and review of time log Essential principles of sales time management How do you use your time now? Reviewing your working day (from pre-course survey) Beliefs and feelings about time 2 Managing sales priorities and planning systems Managing priorities and planning systems Use organised persistence to plan your sales activity Planning your territory and prospecting activity How to use priority ratings not urgency to react to tasks 3 Dealing with distractions and communication skills Know your time 'bandits' and creating more positive habits to overcome them Making time by saying 'no' assertively and managing expectations Assertiveness techniques for handling colleagues and clients Making meetings worthwhile - preparation and planning 4 Sales goal setting and action planning Set clear, concise, and motivating sales goals and action plans How to set and use goal setting as way of managing your time and increasing results The principles of linking SMART objectives to action plans and daily activities 5 Creating results focus - every day, week, and month Batch sales tasks together, starting with emails Planning your day and week and protecting sales 'prime' time Apply the 80/20 to your sales contacts, clients, and prospects 6 Overcoming procrastination and structuring your day Understanding procrastination, what it is and how to recognise it in yourself and others How to stop procrastinating and start making progressing Build a power prospecting hour into every day Smart stuff to make more sales time: five automated tools Live the $64,000 dollar question

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Supplementary Resources Supplementary Resources - Certification in Solution-Focused Therapy 00:00:00 Basic of Solution-Focused Brief Therapy (SFBT) Programme Overview 00:02:00 Introduction to Solution-Focused Brief Therapy (SFBT) 00:16:00 Mock Assessment Mock Assessment 00:10:00 Solution-Focused Brief Therapy (SFBT) Techniques and Application Solution-Focused Interviewing 00:08:00 Remembers before Learning the Techniques 00:02:00 Normalizing 00:02:00 Reframing 00:02:00 Exceptions 00:04:00 Scaling 00:04:00 The Miracle Question 00:04:00 Goal Setting 00:03:00 Getting Started 00:01:00 Measuring Progress 00:02:00 Coping Questions 00:03:00 Ending Sessions 00:03:00 Conducting Follow-Up Sessions 00:02:00 Final Assessment Assessment - Solution-Focused Therapy Practices 00:10:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses with Certificates | Installment Options

Get the Advance Guide to Manage Yourself If you are not sure what to do with your life or what your ultimate goal is, then you are lacking personal management. But lucky for you this course will teach you all about it. Personal management is the Process of planning and outlining personal goals for your life, and then trying to fulfill these goals in your life. These goals should include both short term and long term goals, and should cover a variety of topics including finance, education, careers, and time management. Personnel management includes the function of employment, development and compensation- These functions are performed primarily by the personnel management in consultation with other departments. Personnel management is an extension to general management. It is concerned with promoting and stimulating competent work force to make their fullest contribution to the concern. This course will be able to provide you with valuable lessons and help you attain the personal management and success you desire. Course Highlights Extended Diploma in Personal Management is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Extended Diploma in Personal Management into 27 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 21 hours, 35 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Extended Diploma in Personal Management Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Extended Diploma in Personal Management is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Extended Diploma in Personal Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Managing Attention Module One - Getting Started FREE 00:30:00 Module Two - Introduction to Attention Management FREE 00:30:00 Module Three - Types of Attention 01:00:00 Module Four - Strategies for Goal Setting 01:00:00 Module Five - Meditation 01:00:00 Module Six - Training Your Attention 01:00:00 Module Seven - Attention Zones Model 01:00:00 Module Eight - SMART Goals 01:00:00 Module Nine - Keeping Yourself Focused 01:00:00 Module Ten - Procrastination 01:00:00 Module Eleven - Prioritizing Your Time 01:00:00 Module Twelve - Wrapping Up 00:30:00 Attention Management- Activities 00:00:00 Managing Ego Why You Need To Develop Your Ego FREE 00:30:00 Work On Honesty FREE 00:30:00 Work On Courage And Exploration 01:00:00 How To Build A Stronger Ego 01:20:00 Staying Engaged With Life 00:15:00 The Dangers Of A Damaged Ego 00:15:00 Personal Development Healthy Abundance Mindset 01:00:00 Meditation 01:00:00 Goal Setting 01:00:00 Center Yourself 01:00:00 Get Over Your Fear 01:00:00 Be Grateful 01:00:00 Visualize 01:00:00 Wrapping Up 00:15:00 Mock Exam Final Exam

Embark on the voyage to leadership mastery with our comprehensive "Advanced Leadership & Management Diploma" bundle. Within this collection of 18 specialized courses, you'll find a reservoir of theoretical knowledge covering an array of crucial management subjects, from project and team management to office administration and cross-cultural awareness. In a world that prizes effective management and assertive leadership, our bundle is your comprehensive guide to outshine the competition. It's time to boost your theoretical acumen, expand your leadership horizons, and steer your team to unparalleled success with the Advanced Leadership & Management Diploma bundle. Your journey to extraordinary leadership begins here! We proudly offer 18 courses within the Advanced Leadership & Management Diploma bundle, providing you with industry-recognised qualifications. These Courses are: Course 01: Leadership & Management Course 02: Project Management Course 03: Team Management and Leadership Development Training Course 04: Team Leader Course 05: Compliance Risk and Management Course 06: Agile Project Management Course 07:Course 08: Office Administration & Skills Diploma Course 09: Diploma in Performance Management Course 10: Diploma in Employee Management Course 11: Team Building & Management Diploma Course 12: Self Esteem & Confidence Building Course 13: Critical Thinking in The Workplace Course 14: Diploma in Meeting Management Course 15: Cross-Cultural Awareness Training Course 16: Ultimate Microsoft Excel For Business Bootcamp Course 17: Level 3: Public Speaking Diploma Course Course 18: Confidence Building & Assertiveness In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Learning Outcomes of Leadership & Management: Gain a comprehensive theoretical understanding of Leadership & Management principles. Understand Leadership & Management methodologies, particularly agile techniques. Develop abilities for effective team Leadership & Management. Master the skills required for efficient Leadership & Management. Enhance your ability to manage compliance risks and drive performance. Understand the importance of cross-cultural awareness and critical thinking in the workplace with our Leadership & Management Gain expertise in goal setting, public speaking, and building self-esteem and confidence. This Advanced Leadership & Management Diploma bundle covers topics from project and team management to performance optimization and office administration. Each course has been carefully curated to provide a solid theoretical foundation that prepares you to lead with confidence and manage with efficiency. CPD 230 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Career path Team Leader Office Administrator Project Manager Compliance Manager Agile Project Manager Management Consultant Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Boost your leadership skills with our Team Management course, focusing on team building, effective communication, and creating high-performance teams to enhance motivation and drive management success.

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Effective Office Administration bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 30 course mega bundle that will exceed your expectations within your budget. The Effective Office Administration related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Effective Office Administration bundle will help you build a solid foundation to become a proficient worker in the sector. This Effective Office Administration Bundle consists of the following 25 CPD Accredited Premium courses - Course 1: Office Administration Course 2: Admin Support Assistant Course 3: Document Control Course 4: UK Employment Law Course 5: Strategies & Skills for Recruitment - Online Course Course 6: Office Receptionist Course Course 7: Email Etiquette Course 8: Minute Taking Executive Training Course 9: Line Management Course 10: Project Management Course 11: Equality, Diversity and Discrimination Course 12: Workplace Confidentiality Course 13: Compliance Management Course 14: Corporate Risk And Crisis Management - Online Course Course 15: Diploma in Lean Process and Six Sigma Course 16: Diploma in Lean Process and Six Sigma Course 17: Influencing and Negotiating Course 18: Delegation Skills Course 19: Goal Setting Masterclass Course 20: Leadership: Practical Leadership Course 21: Performance Management Course 22: Key Performance Indicators Professional Course 23: Objectives and Key Results (OKR) Course 24: Performance and Appraisal Management Course 25: Supporting a Grieving Employee: A Manager's Guide 5 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 1: Career Development Plan Fundamentals Course 2: CV Writing and Job Searching Course 3: Interview Skills: Ace the Interview Course 4: Video Job Interview for Job Seekers Course 5: Create a Professional LinkedIn Profile Learning Outcome This tailor-made Effective Office Administration bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Effective Office Administration Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Effective Office Administration bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Effective Office Administration Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.