Death itself may be certain, but how we die involves many challenges. The Palliative and End of Life Care look at the knowledge and understanding of the key principles of caring for patients approaching the end of their lives in a wide range of care settings, including hospices, care homes, care in the community and primary care. Palliative and End of Life Care will enable you to start and develop your career in the social care or health care industry by allowing you to learn more about the delivery of optimum patient care and developing your transferrable skills within the health sector. Along with this comprehensive Palliative and End of Life Care Training Level 5, you will get 10 additional Career development courses, an original hardcopy certificate, transcript and a student ID card. This Palliative and End of Life Care Bundle Consists of the following Premium courses: Course 01: Palliative and End of Life Care Training- Level 5 Course 02: Healthcare Assistant Training Course 03: Adult Safeguarding and First Aid Training Course 04: Adult Nursing Diploma Course 05: Mental Health Nursing and Support Worker Course 06: Nurse Prescribing & Medicine Management Course 07: Treating Post Traumatic Stress Disorder Course 08: Level 3 - Coronavirus (COVID -19) Awareness Course Course 09: Verification of Death Training for Nurses Course 10: Diabetes Care Diploma Course 11: Nutrition and Hydration Benefits you'll get choosing Apex Learning for this Palliative and End of Life Care: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home Course Curriculum of Palliative and End of Life Care Training Course 01: Palliative and End of Life Care Training- Level 5 Module 01: Introduction to End of Life Care Module 02: Availability of Services Module 03: Advance Care Planning Module 04: Goals of Care Module 05: Physical Illness Module 06: Neurological Illness Module 07: Quality Care at the End of Life Module 08: Communication During the End of Life Module 09: Palliative Care Holistic Assessment Module 10: Spiritual and Psychosocial Care Module 11: Care after Death Module 12: Further Support, Training and Development Module 13: Legal Aspects Course 02: Healthcare Assistant Training Module 1: Working in Different Healthcare Settings Module 2: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Module 3: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Module 4: Maintaining Medical Records Module 5: Confidentiality in a Medical Environment Module 6: Health and Safety Responsibilities Module 7: Hygiene in Nursing Module 8: Infection Control Module 9: Mobility and Immobility Issues of Patients in Nursing Module 10: Rights and Responsibilities as a Health and Social Care Worker Module 11: Role as A Caregiver and Healthcare Professional Module 12: Providing Care or Treatment to People Who Lack Capacity Module 13: Managing Service Delivery in Health and Social Care Module 14: Medical Jargon and Terminology Module 15: Effects of Covid-19 on Human Life Module 16: Preventions and Social Measures to Be Taken Module 17: Information Technology in Health Care Module 18: Artificial Intelligence, Data Science and Technological Solutions against Covid-19 Course 03: Adult Safeguarding and First Aid Training Safeguarding Vulnerable Adults An Introduction to Safeguarding of Vulnerable Adults Safeguarding Legislations Understanding Abuse and Neglect Understanding the Importance of Communication in Care Sharing Information and Responding To a Disclosure Reporting Your Concern First Aid at Work Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing with Minor Injuries at the Workplace Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems Secondary Illnesses and Injuries Dealing With Fractures and Dislocations Call for an Emergency Course 04: Adult Nursing Diploma Module1: Introduction to Nursing Module 2: Working in Different Healthcare Settings Module 3: Understanding legal, professional standards of practice and ethical aspects of health care- Part 1 Module 4: Understanding legal, professional standards of practice and ethical aspects of health care- Part 2 Module 5: Effective Communication in Nursing Module 6: Health and Safety in Nursing Module 7: Hygiene in Nursing Module 8: Infection Control Module 9: Asepsis in Nursing Module 10: Medication Administration in Nursing Module 11: Adult Care in Different Life Stages Module 12: Understanding Immune System in Nursing And many more... Course 05: Mental Health Nursing and Support Worker Module 01: Introduction to Mental Health Nursing Module 02: Mental Health over Life Span and Society Module 03: Child Mental Health Module 04: Adolescent Mental Health Module 05: Adult Mental Health Module 06: Planning and Implementation Module 07: Mental Health Nursing Models Module 08: Mental Health in the Digital Age-Part 1 Module 09: Mental Health in the Digital Age-Part 2 Module 10: Common Mental Disorders-Part 1 Module 11: Common Mental Disorders-Part 2 Module 12: Legislations Related to Mental Health in the UK Course 06: Nurse Prescribing & Medicine Management Module 1: Introduction to Nurse Prescribing Module 2: Legal and Ethical Aspects of Prescribing Module 3: Medicine Management Module 4: Anxiety Disorders in Adults Module 5: Liver Diseases: Diagnosis & Prescribing Module 6: Common Problems: Pharmacological Management Module 7: Anti-Microbial Prescribing Module 8: Cardiac Problems and Prescribing Module 9: Neurological Problems and Prescribing Module 10: Palliative Cares And many more... Course 07: Treating Post Traumatic Stress Disorder Introduction Understanding Trauma & PTSD Integrating CBT, DBT, ACT Techniques into Your Life Managing Your Anxiety & PTSD Stop Avoiding and Start Living Again Handling Difficult Thoughts of Trauma Coping with Memories, Flashbacks, Nightmares, and Intrusions Surviving and Thriving as You Look Ahead Course 08: Level 3 - Coronavirus (COVID -19) Awareness Course Introduction to COVID-19 The Strike of Pandemic Around the World and Great Britain Effects of Covid-19 on Human Life Diagnosis and Treatment Preventions and Social Measures to Be Taken Artificial Intelligence, Data Science and Technological Solutions against Covid-19 Course 09: Verification of Death Training for Nurses Module 01: Introduction to Verification of Death Module 02: Legal Considerations Module 03: Expected Death Module 04: Natural Cause of Death Module 05: Verification of Unexpected Death Module 06: Process for Verifying a Death Module 07: Role of Forensic Nurse Module 08: Clinical & Forensic Examination Module 09: Certification & Documentation Course 10: Diabetes Care Diploma Module 01: What is Diabetes Module 02: The Diabetes Challenge Module 03: The Cost of Diabetes in Social Care Module 04: Type 1 Diabetes Module 05: Type 2 Diabetes Module 06: Type 2 Diabetes Treatments Module 07: Prediabetes Module 08: Gestational Diabetes Module 09: Other Types of Diabetes Module 10: Hypoglycaemia Module 11: Hyperglycaemia and Hyperosmolar Hyperglycaemic State Module 12: Glossary of Diabetes Terms Course 11: Nutrition and Hydration Module 01: Introduction to Nutrition Module 02: Nutrients Module 03: Malnutrition Module 04: Nutritional Support Module 05: Hydration Module 06: Dehydration Module 07: Need of Water and many more... How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this bundle. It is available to all students, of all academic backgrounds. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Palliative and End of Life Care Training- Level 5) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Firefighters respond to fires, accidents and other incidents where there are risks to life and property. Firefighter jobs today are very challenging, stressful, and rewarding at the same time. Following a career in fire services are commendable and honourable but indeed not easy. While many jobs require aspirants to have a wide range of skills, being a firefighter is a prime example. So, whether you're an expert or a beginner, this Firefighter Training course covers everything you need to know. Enrol now and start thriving. With the finest and award-winning course, you can take your professional skills to a whole new phase! Don't waste time on ineffective learning; instead, study the Firefighter Training and benefit from an expertly designed, cost-effective training experience. Through the online training course, learn from industry experts and easily equip yourself with the practical knowledge and skills you need to succeed in your chosen career. The firefighter training course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. The firefighter training course focuses on the roles and responsibilities of a firefighter. This course incorporates all the vital understandings that a firefighter requires, such as - types of fire, stages of fire, the fire triangle evacuation, and protection measures. Subsequently, through the course, you will develop knowledge and skills on the procedures to save people with disabilities. Moreover, along the course, you will demonstrate an understanding of fire extinguishers, fire prevention, fire risk assessment, and many more. Last but not least, with this comprehensive course, you will illustrate the perception of the health and safety regulations for a firefighter, emergency first aid and personal protective equipment. What will I learn from this Firefighter Training course? An overview of the roles and responsibilities of a firefighter Procedures about health and safety regulations for a firefighter Understand the classification of fire and more Explore the vital facts and procedures of fire risk assessment Understand the evacuation and safety arrangements in the event of a fire Strengthen your knowledge of the emergency evacuation procedures for persons with disabilities Familiarise with the fire extinguisher and fire prevention Deepen your understanding of emergency first aid and personal protective equipment. On top of everything, you will get a certificate that includes 10 CPD points which will help make a mark for yourself in the competitive job market. This certificate will also help you create an impression of self-reliance and dedication that will surely attract prospective employers to prioritise your job application. Enrol in this Firefighter Training course today and open doors to enchanting career opportunities ahead. Experts created the Training course to provide a rich and in-depth training experience for all students who enroll in it. Enroll in the Training course right now and you'll have immediate access to all of the Training course materials. Then, from any internet-enabled device, access the Training course materials and learn when it's convenient for you. Start your learning journey straight away with this Training course and take a step toward a brighter future! Why Prefer this Training Course? Opportunity to earn a certificate accredited by CPD after completing this Training course Student ID cardwith amazing discounts - completely for FREE! (Postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Training program in your own time, at your own pace Each of our students gets full tutor support on weekdays (Monday to Friday) ****Course Curriculum**** Here is the curriculum breakdown of Training course: Module 01: Introduction to Firefighter Who Is a Firefighter? Health and Safety of a Firefighter Duties and Responsibilities of a Firefighter Are You Ready to Become a Firefighter? Module 02: Fire Safety Legislation Historical Background Building Regulations 2000 Building Regulations in Scotland and Northern Ireland Regulatory Reform Order 2005 Module 03: Understanding Fire Definition of Fire Fire Triangle Types of Fire Three Stages of Fire Module 04: Fire Risk Assessment Five Steps of Risk Assessment Key Considerations in Risk Assessment Daily/Weekly Risk Assessments Module 05: Fire Safety Arrangements Fire Plans Fire Prevention Evacuation in the Event of a Fire Fire Fighting Roles in Safety Arrangements Module 06: Evacuation & Safety Responsibilities of the Evacuation Director Responsibilities of the Evacuation Wardens Evacuation Procedures Emergency Evacuation for Persons with Disabilities Module 07: Fire Extinguishers What is Fire Extinguisher Water Extinguishers ABC Powder Extinguishers Foam Extinguishers Carbon Dioxide Extinguishers Wet Chemical Extinguishers Module 8: Emergency First Aid at Work Aims of First Aid Recognizing an Emergency Protecting Yourself Personal Protective Equipment Thermal Burns Assessment Process Once you have completed all the modules in the Training course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. Show off Your New Skills With a Certification of Completion The learners have to successfully complete the assessment of this Training course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course Right for You? The course is primarily for motivated learners looking to add a new skill to their CV and stand head and shoulders above the competition. Anyone of any academic background can enrol on this Firefighter Training course. However, this course is preferable for: Firefighters Fire Engineers Fire Safety Consultants Fire Safety Officers Recent Graduates Requirements The course does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed while earning an industry-recognized certification. Career path Enrolling on this course can lead you to the following career paths: Firefighter Fire Risk Assessor Fire Safety Consultant Fire Safety Advisor Fire Engineer Fire Marshal Fire Stopper Fire Surveyor Fire Alarm Engineer And many more!
A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Office Admin and Reception Skills will teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Office Admin and Reception Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Receptionist : Office Admin and Reception Skills developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Receptionist : Office Admin and Reception Skills Course. **Courses are included in this Receptionist : Office Admin and Reception Skills Bundle Course Course 01: Receptionist : Office Admin and Reception Skills Course 02: Communication Skills Course Course 03: Level 4 Time Management Course Course 04: Level 5 Negotiation Skills Course Course 05: Level 5 Report Writing Course Course 06: Level 4 Copy Writing Course Course 07: Level 2 Customer Service Course 08: Level 1 Certificate in Well-being Course 09: Mental Health Support Worker Course 10: Level 3 Diploma in Healthcare Support ***Others Included of Receptionist : Office Admin and Reception Skills Bundle Course Free 10 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Office Admin and Reception Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Level 1 Certificate in Well-being*** ------------------- ***Mental Health Support Worker*** ------------------- ***Level 3 Diploma in Healthcare Support*** ------------------- Assessment Method After completing each module of the Receptionist : Office Admin and Reception Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Receptionist : Office Admin and Reception Skills, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Office Admin and Reception Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Receptionist : Office Admin and Reception Skills because it does not require any advanced knowledge or skills. Students who intend to enrol in this Receptionist : Office Admin and Reception Skills must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Receptionist : Office Admin and Reception Skills, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included
A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Secretary & Receptionist will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Bundle Course Course 01: Secretary : Medical Secretary & Receptionist Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Level 1 Certificate in Well-being Course 08: Level 2 Customer Service Course 09: Mental Health Support Worker Course 10: Workplace Stress Management Course 11: Level 2 Award in Job Search and Interview Skills ***Others Included of Medical Secretary & Receptionist Bundle Course Free 11 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary & Receptionist: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 1 Certificate in Well-being*** Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** ------------------- ***Workplace Stress Management*** ------------------- ***Level 2 Award in Job Search and Interview Skills*** ------------------- Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Secretary & Receptionist is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included
A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist - Essential Skills course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist - Essential Skills course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this Medical Receptionist - Essential Skills course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Receptionist Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Receptionist - Essential Skills Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Medical Receptionist - Essential Skills course. **Courses are included in this Medical Receptionist - Essential Skills Bundle Course Course 01: Medical Receptionist - Essential Skills Course 02: Workplace Stress Management Course 03: Anger Management ***Others Included of Medical Receptionist - Essential Skills Bundle Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist - Essential Skills Course: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Workplace Stress Management*** Module 01: Workplace Stress Module 02: Rational and Irrational Beliefs Module 03: The ABC Framework of REBT Module 04: Cognitive Therapy (CT) Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace Module 06: Conclusion ------------------- ***Anger Management*** Module 01: Introduction to Anger Module 02: The Process in Anger Module 03: Effect of Anger on Our Thinking Module 04: How to Manage Anger ------------------ Assessment Method After completing each module of the Medical Receptionist - Essential Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Receptionist - Essential Skills course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist - Essential Skills course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist - Essential Skills course because it does not require any advanced knowledge or skills. Career path After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included
Be prepared to save lives with our Emergency First Aid Course. Learn essential skills to respond effectively to medical emergencies, including CPR, wound care, and managing choking incidents. Whether you're a healthcare professional, workplace safety officer, or concerned citizen, this course equips you with the knowledge and confidence to handle critical situations with competence and composure. Enroll now and become a certified first aider, ready to provide immediate assistance when it matters most.
GRAB the Best SALES EVENT of the Year! Imagine being part of a compassionate community where every individual is treated with dignity, especially in their most vulnerable moments. The Health & Social Care with End Of Life Care course opens doors to a profound understanding of the care required at crucial life stages. With the growing demand for professionals in this Health & Social Care field, individuals equipped with knowledge and empathy are making a significant difference in society. Statistics show that the health & social care sector is one of the fastest-growing industries, providing numerous career opportunities for those passionate about making an impact. The Health & Social Care with End Of Life Care course is designed to empower you with a theoretical foundation that will shape your future in the Health & Social Care sector. By enrolling, you will engage with a comprehensive curriculum that focuses on essential care topics, enabling you to understand and contribute positively to the lives of others. Whether you aspire to support families during difficult times or enhance your understanding of health care dynamics, this Health & Social Care with End Of Life Care course is your stepping stone to a rewarding career. Courses you'll get: Course 01: Diploma in Health & Social Care: A comprehensive qualification that covers essential principles and practices in health & social care settings. Course 02: Social Media for Health Care: Explores the role of social media in health communication and patient engagement. Course 03: End of Life Care: Provides an in-depth understanding of the compassionate care required during end-of-life situations. Course 04: Maternity Care Assistant: Focuses on the support roles in maternity care, emphasizing the emotional and physical needs of mothers and infants. Course 05: Emergency First Aid at Work Certificate: Equips you with the knowledge to respond effectively in emergency situations within the workplace. Course 06: Concussion and Brain Injury Awareness: Raises awareness about concussions and brain injuries, highlighting prevention and response strategies. Health & Social Care with End Of Life Care course begins with the fundamentals before advancing gradually to more complicated subjects. As a result, this Health & Social Care with End Of Life Care course's lessons are all clear-cut and simple to comprehend. Health & Social Care Course Learning Outcomes: Upon successful completion of this highly appreciated this Health & Social Care training Course, you'll be a skilled professional, besides- A significant part of health & social care To understand the importance of communication management Rights and obligations for health & social care professionals Rights and obligations as a healthcare provider and professional working in social and health care; advancing rights, diversity, and equality Important Health & Social Care Work Principles and Principles Recognising the ethical, professional, and regulatory requirements for conducting business in the healthcare industry How to rescue the defenseless How to carry out your health and safety obligations Risk management and governance in the health & social care sector It will boost up your productivity, you can use the skill and credentials, and become more competent in your vocation with increased earning! Key Highlights for Health & Social Care Course: CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced online course Modules Covers to Explore Multiple Job Positions Curriculum Breakdown of Health & Social Care Course: Module 01: Introduction to Health & Social Care Module 02: Communication and its Relevance Module 03: Rights and Responsibilities as a Health & Social Care Worker Module 04: Role as A Caregiver and Healthcare Professional Module 05: Working in Health & Social Care; Promoting Equality, Diversity, and Rights Module 06: Important Principles and Policies in Health & Social Care Work Module 07: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Module 08: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Module 09: Safeguarding Vulnerable Individuals Module 10: Health and Safety Responsibilities Module 11: Risk Management in Health & Social Care Additionally, you will receive additional informative modules from bonus courses. Each topic has been designed to deliver more information in a shorter amount of time. This makes it simple for the learners to understand the fundamental idea and apply it to diverse situations. Certification: CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Health & Social Care with End Of Life Care course. However, This Health & Social Care with End Of Life Care course particularly effective for- Students related to Health & Care Recent graduates Job Seekers in related field Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill Requirements Learners seeking to enrol for the Health & Care Course should meet the following requirements; Basic knowledge of English Language, which you have already Be age 16 years or above Basic Knowledge of Information & Communication Technologies for studying online or digital platform. Stable Internet or Data connection in your learning devices. Career path After completing this course, you can explore trendy and in-demand jobs related to Health & Social Care, such as- Qualified Social Worker Trainer in Health & Social Care Childcare Social Worker Lead Social Worker Health care assistant Explore each of the roles available and how you can start your career in Health & Social Care with End Of Life Care course. Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included After successfully completing this Health & Social Care with End Of Life Care course, you get a hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate. CPD Accredited PDF Certificate Digital certificate - Included After successfully completing this Health & Social Care with End Of Life Care course, you will get a digital certificate for free.
A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Secretary & Receptionist course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive this course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this Medical Secretary & Receptionistcourse, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Secretary & Receptionist Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary & Receptionist Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing Medical Secretary & Receptionist course. Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for Medical Secretary & Receptionist course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. [Bundle Course 1] Detailed course curriculum of the Medical Secretary & Receptionist Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology [Bundle Course 2] Dealing With Difficult People Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type [Bundle Course 3] Communication Skills Course Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication [Bundle Course 4] Level 4 Time Management Course Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan [Bundle Course 5] Level 5 Negotiation Skills Course Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections [Bundle Course 6] Level 5 Report Writing Course Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development [Bundle Course 7] Level 5 Proofreading & Copy Editing Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development [Bundle Course 8] Level 2 Customer Service Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers [Bundle Course 9] Level 1 Certificate in Well-being Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness [Bundle Course 10] Level 3 Diploma in Healthcare Support Module 01: Promote Personal Development in Care Settings Module 02: Promote Safeguarding and Protection in Care Settings Module 03: Promote Health, Safety and Wellbeing in Care Settings Module 04: Understand Mental Well-Being and Mental Health Promotion Module 05: Causes and Spread of Infection Module 06: Promote Communication in Care Settings Module 07: Responsibilities of a Care Worker Module 08: Promote Effective Handling of Information in Care Settings Module 09: Understand Mental Health Problems Module 10: The Principles of Infection Prevention and Control And More... [Bundle Course 11] **Workplace Stress Management** [Bundle Course 12] **Anger Management** Who is this course for? This Medical Secretary & Receptionist course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing Medical Secretary & Receptionist, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities- Medical Receptionist & Secretary Healthcare Administrator GP Receptionist Patient Coordinator In the United Kingdom, these job opportunities pay between £10,000 and £30,000 per year.
Mental Health First Aid England Aware is an introductory course designed to increase mental health awareness and give an understanding of how to look after wellbeing and challenge stigma. Through an interactive instructor-led live session, you will learn: What mental health is and how to challenge stigma An introduction to some common mental health issues Confidence to support someone who may be experiencing mental ill health Ways to look after your own mental health and support wellbeing Outline What is mental health? Mental Health Continuum Factors that affect mental health Stigma Stress and stress management Spotting signs of distress Mental health conditions:DepressionAnxiety disordersPsychosisEating disordersSuicideSelf-harm Recovery Take 10 Together - starting a supportive conversation Supporting mental health in the workplace Useful statistics Helpful resources
A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist & Secretary course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist & Secretary course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Receptionist & Secretary Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Receptionist & Secretary Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. **Courses are included in this Medical Receptionist & Secretary Course Course 01: Medical Receptionist & Secretary Course 02: Dealing With Difficult People Course 03: Report Writing Course ***Others Included of Medical Receptionist & Secretary Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist & Secretary Course: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***GIFT Courses: ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------ Assessment Method After completing each module of the Medical Receptionist & Secretary, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Receptionist & Secretary course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist & Secretary course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist & Secretary course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Medical Receptionist & Secretary, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included