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Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction Introduction 00:02:00 Lifetime Customer value Lifetime Customer Value - Key concepts 00:09:00 Lifetime Customer Value - Excel model 00:11:00 Variations and Sensitivity Analysis Sensitivity Analysis in Excel 00:07:00 Variations in finding customer value 00:07:00 Monte Carlo Simulation Monte Carlo Simulation - Introduction 00:05:00 Monte Carlo Simulation - Example 00:05:00 Problem Statement 00:01:00 Monte Carlo Simulation in Excel: Part 1 00:10:00 Monte Carlo Simulation in Excel: Part 2 00:11:00 Monte Carlo Simulation in Excel: Part 3 00:09:00 Assessment Assessment - Customer Value and Promotion Strategy 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction Introduction 00:01:00 Purpose of the Course 00:03:00 the Fundamentals of a Project Charter What is a Project Charter 00:06:00 What is the Purpose of a Project Charter 00:06:00 The Importance of a Project Charter 00:05:00 Project Charter Template Breakdown 00:02:00 Scenario 00:03:00 Project Name 00:03:00 Problem Statement 00:03:00 Business Case 00:04:00 Goal Statement 00:03:00 Scope 00:03:00 Roles 00:04:00 Timeline 00:03:00 Close Out Review of key learnings 00:03:00 Hints and Tips 00:05:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

The Professional Development for Educators Course is designed to support educators in enhancing their knowledge and capabilities, regardless of their teaching environment. With the education landscape evolving constantly, staying up-to-date with the latest trends and methods is essential. This course offers an in-depth approach to fostering new skills that are crucial for educators seeking to refine their expertise in a variety of teaching settings. By engaging with carefully crafted lessons, educators will find themselves equipped to meet the challenges of modern education with confidence and clarity. The course covers a range of topics that focus on the theoretical and practical aspects of teaching. Learners will delve into the core strategies that underpin effective teaching, focusing on understanding diverse student needs and managing classroom dynamics. Each module is designed to provide valuable insights into how teaching methods can be adapted to different scenarios, ensuring educators are well-prepared for any challenges that come their way. Whether you're a novice or an experienced educator, this course will help refine your approach and further your development, ensuring you remain a step ahead in your career. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Professional Development Module 02: Classroom Management Strategies Module 03: Innovative Teaching Methods Module 04: Assessment and Feedback Module 05: Cultivating Inclusive Learning Environments Module 06: Professional Collaboration and Networking Module 07: Managing Work-Life Balance and Well-Being Module 08: Graduate Study as Professional Development Learning Outcomes: Implement effective classroom management strategies for enhanced discipline. Apply innovative teaching methods to engage and inspire diverse learners. Demonstrate proficiency in designing fair assessment methods and delivering constructive feedback. Foster inclusive learning environments promoting diversity and collaboration. Cultivate professional networks and collaborations within the education community. Manage work-life balance and well-being for sustained career success. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring and practising educators seeking career advancement. Individuals eager to enhance their teaching methodologies. Those aiming to foster inclusive learning environments. Educators keen on effective classroom management strategies. Professionals desiring a work-life balance in the education sector. Graduates considering further studies for career development. Individuals keen on networking within the education community. Teachers aspiring to elevate their impact in diverse classrooms. Career path Classroom Teacher Education Consultant Learning Support Assistant Curriculum Developer Educational Researcher School Administrator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Course Overview Are you considering hiring a Virtual Assistant or article writer to outsource your content? Outsourcing is a great way to manage bulk content creation, and this Virtual Assistant Content Writing Course will walk you through the process, providing essential information on how to find the right people to work with long-term. It explores the benefits of hiring VAs and article writers, as well as where and when to hire a VA. There are many steps to consider when outsourcing work for you or your clients, and this Virtual Assistant Training Course will take you through all of them. It covers price insights on outsourcing content creators, how to leave feedback and how to make referrals, as well as practical guidance on how to train your content creators to ensure they meet the standards you expect. Save precious time and energy and learn how to outsource virtual assistants and article writers! What You Will Learn In this Outsource Article Writing Course, you will learn how to save time and energy by outsourcing virtual assistants and content writers. It covers how and where to hire VAs, as well as the benefits of hiring them. Why You Should Hire a Virtual Assistant Finding the Right People to Work With Leaving Feedback and Making Referrals Hiring a Content Writer to Manage a Team of Writers Price Insights on Outsourcing Content Writing Training Your VA to Publish on WordPress Sites Expert Tips for Freeing Up Your Time Where to Hire Virtual Assistants and Article Writers Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.

What you will learn from this course? Gain comprehensive knowledge about air hostess or cabin crew Understand the core competencies and principles of air hostess or cabin crew Explore the various areas of air hostess or cabin crew Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert air hostess or cabin crew Course Highlights Course Type: Self-paced online course Duration: 1 to 2 hours Tutor Support: Full tutor support is included Customer Support: 24/7 customer support is available Flight Attendant Diploma Course Master the skills you need to propel your career forward in air hostess or cabin crew. This course will equip you with the essential knowledge and skillset that will make you a confident air hostess or cabin crew and take your career to the next level. This comprehensive flight attendant course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this flight attendant course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective air hostess or cabin crew practice and equip you with the essential skills, confidence and competence to assist you in the air hostess or cabin crew industry. You'll gain a solid understanding of the core competencies required to drive a successful career in air hostess or cabin crew. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for air hostess or cabin crew or for people who are aspiring to specialise in air hostess or cabin crew. Enrol in this flight attendant course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive flight attendant course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this air hostess or cabin crew can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This flight attendant course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This flight attendant course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This flight attendant course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Study Plex Subscription Study plex also provides a subscription option that allows you unlimited access to more than 700+ CPD courses for learning. You only need to spend £79 to take advantage of this fantastic offer, and you'll get an unlimited subscription for a full year. Additionally, you can cancel your membership from your account at any time by getting in touch with our friendly and devoted customer care team. Visit our subscriptions page for more details if you're interested. Why you should train with Study Plex? At Study Plex, you will have the chance to build social, technical and personal skills through a combination of extensive subjects tailored according to your interest. Along with receiving comprehensive knowledge and transferable skills, there are even more reasons o be involved with us, which include: Incredible Customer Support: We offer active customer service in the form of live chat, which you can access 24/7 Expert Tutor Support: You'll have access to our devoted and dedicated tutor support with all of our courses whenever you need it. Price Justified by Quality: We ensure that you will have the best experience possible for the price you are paying for the course. Money-back Guarantee: We provide a money-back guarantee if you are not satisfied with the course's quality. There is a 14-day time limit on this option (according to the terms and conditions). Instalment Facility: If your course costs more than £50, you can pay in three instalments using the instalment option. Satisfaction Guarantee: Our courses are designed to meet your demands and expectations by all means. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Module 1 : Introduction To Cabin Crew Module 1 : Introduction To Cabin Crew 00:07:00 Module 2 : The Fun Side And Not So Fun Side Being An Air Hostess Module 2 : The Fun Side And Not So Fun Side Being An Air Hostess 00:02:00 Module 3 : Duties And Responsibilities Of Cabin Crew Module 3 : Duties And Responsibilities Of Cabin Crew 00:05:00 Module 4 : Procedures Before And After Each Flight Module 4 : Procedures Before And After Each Flight 00:03:00 Module 5 : Essential Communication Skills Module 5 : Essential Communication Skills 00:04:00 Module 6 : Improving Passenger Service Skills Module 6 : Improving Passenger Service Skills 00:02:00 Module 7 : Other Essential Skills Of A Cabin Crew Module 7 : Other Essential Skills Of A Cabin Crew 00:03:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Final Assessment Assessment - Flight Attendant Diploma 00:10:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00 Feedback Feedback 00:00:00

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction Introduction 00:03:00 Hardware and Software Requirements Hardware and Software Requirements 00:01:00 Download and Install Arduino IDE 00:09:00 Download and Install Fritzing Software 00:06:00 Ultrasonic Sensor Working Principle Ultrasonic Sensor Working Principle 00:06:00 Circuit Design and Connection Circuit Design and Connection 00:07:00 Circuit Schematic 00:00:00 Hardware Connection 00:03:00 Arduino Coding Arduino Coding 00:10:00 The Code 00:00:00 Processing Code for Game Design Initializing Variables 00:11:00 Read Incoming Data 00:09:00 Play Function 00:13:00 Finishing Up 00:10:00 The Code 00:00:00 Practical Implementation and Code Testing Testing Arduino 00:02:00 Practical Testing the Gameplay 00:02:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Period | English Punctuation Period 00:06:00 Question Mark | English Punctuation Question Mark 00:04:00 Exclamation Point | English Punctuation Exclamation Point (Mark) 00:04:00 Comma | English Punctuation Comma 00:22:00 Semicolon | English Punctuation Semicolon 00:10:00 Colon | English Punctuation Colon 00:15:00 Apostrophe | English Punctuation Apostrophe 00:21:00 Quotation Marks | English Punctuation Quotation Marks 00:18:00 Parentheses | English Punctuation Parentheses 00:05:00 Braces | English Punctuation Braces 00:02:00 Brackets | English Punctuation Brackets 00:13:00 Hyphen | English Punctuation Hyphen 00:09:00 Dash | English Punctuation Dash 00:15:00 Ellipsis | English Punctuation Ellipsis 00:07:00 How to Use i.e.| vs.| e.g. | vs. | etc. i.e. vs. e.g. vs. etc. 00:09:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Module 1: Becoming A Teaching Assistant Becoming A Teaching Assistant 00:20:00 Module 2: Starting Your Role As A Teaching Assistant Starting Your Role As A Teaching Assistant 00:15:00 Module 3: Becoming A Part Of The School Becoming A Part Of The School 00:25:00 Module 4: A Supportive Learning System A Supportive Learning System 00:10:00 Module 5: The Art Of Teaching The Art Of Teaching 00:15:00 Module 6: Culturing Your Presence Culturing Your Presence 00:20:00 Module 7: The School Curriculums The School Curriculums 00:20:00 Module 8: Understanding The Pupils Understanding The Pupils 00:10:00 Module 9: Your Portfolio As A Teaching Assistant Your Portfolio As A Teaching Assistant 00:20:00 Module 10: Improving Yourself Further Improving Yourself Further 00:20:00 Module 11: Conclusion Conclusion 00:15:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction WHY Customer Service Is CRITICAL To Your Business! 00:05:00 Good Isn't Good Enough! 00:03:00 We Are ALL in the “Helping Field” 00:10:00 Providing “Concierge” Level Of Service 00:06:00 The 5 Tenets Of TQM 00:03:00 How To Boost Customer Satisfaction 00:08:00 How To Avoid The 10 Deadly Sins Of Customer Service! 00:15:00 More Money $$$ - Through Customer Retention 00:05:00 How Much Is A Customer Worth? $$$ 00:08:00 Do You Understand Your Customer? 00:07:00 Dealing With Difficult Customers 00:19:00 “LEAP” Into Customer Service! 00:18:00 Exceptional Phone Service 00:17:00 WHY Customers Buy From YOU! $$$ 00:17:00 Bonus Lecture. Final Tips. 00:07:00 Obtain Your Certificate Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00