7900 Feedback courses in Bristol delivered Online

EFQM Performance Improvement Practitioner Course A 2-day deep-dive workshop on RADAR and how to use it as an agile project performance framework. The essential course for anyone wanting to learn more about the RADAR logic and how to build a continuous improvement culture and mindset across your whole organisation.   Who is it for? This course is suitable for anyone who wants to understand the RADAR logic and how it can be used to make their organisation more effective. Whilst this training is effective as a stand-alone course; it is also a Level 1 option for anyone considering one of the EFQM qualification routes as a way of progressing their management development and career.   Benefits By the end of the course, participants will be able to: Explain the overall RADAR logic Explain the main principles of positive culture and mindset for driving performance Describe how RADAR can be implemented into an organisation to improve performance at every level Identify how to use RADAR to drive the management agenda Apply RADAR across day-to-day initiatives and key projects as an agile project performance framework. Programme The main topics covered during the EFQM Performance Improvement Practitioner training are: RADAR logic and examples of how it can be used Using RADAR to drive the management agenda Using RADAR to drive strategic initiatives Using RADAR to set up strategic KPI’s RADAR as a Performance Improvement Framework Case studies and group exercises RADAR Improvement Matrix self-assessment The training is spread over two days and is delivered in a virtual classroom setting (Zoom or Microsoft Teams), using videos, group discussions, case studies and activities in breakout rooms and presentations from the trainer.   Further Development The EFQM Performance Improvement Practitioner training provides core knowledge about the RADAR Logic. In some cases, the training will have fulfilled an individual's learning needs. In many cases, the individual will want to consolidate their learning by applying the theory to a practical task. We encourage you to apply RADAR to a practical, work-based project, and we provide guidance on how to approach and complete your project.    Completion of the RADAR Performance Improvement Project also allows you to progress to one of the advanced EFQM qualification programmes: EFQM Performance Improvement Leader, EFQM Assessor or EFQM Organisational Change Leader.   EFQM Performance Improvement Leader If you successfully complete the EFQM Performance Improvement Practitioner training and the subsequent project, you are invited to apply for the EFQM Performance Improvement Leader assessment. You will be guided and coached by an EFQM trainer and asked to present your project to the EFQM expert panel. Here you will answer questions about how you applied the RADAR logic and principles (we provide participants with templates for running the project, as well as a high-level mid-term review). You will also receive feedback on how to improve and maximise the use of RADAR for future endeavours. Dates and time: This is a two day on-line workshop delivered on the 12th of June & 18th of June from 9:00 AM to 3:30 PM GMT Cost: £1000 + VAT

The Culture of Feedback in Agile This presentation will discuss how and why the culture of feedback is so important in Agile. See how Amadeus has introduced gamification and role playing to foster collaboration and transparency in a safe environment based on a feedback model. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

The Culture of Feedback in Agile This presentation will discuss how and why the culture of feedback is so important in Agile. See how Amadeus has introduced gamification and role playing to foster collaboration and transparency in a safe environment based on a feedback model. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

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Selling Skills ► Into Action strengthens participants’ ability to apply a consultative, client-focused approach to the selling process. It is exercise-based, highly interactive and designed to yield results that can be put to use immediately. Outcomes – Participants will be able to: Identify and reach the most promising prospects to increase efficiency, Research and understand each unique customer to demonstrate expertise and ability, Conduct productive sales meetings that yield the best data to present the most effective solution, Present solutions that are fully aligned with the prospect’s situation and needs, and Work more effectively and resourcefully to close more business.   ONLINE—Selling Skills ► Into Action is a 4-hour interactive online course. Register for this class and you will be sent ONLINE login instructions prior to the class date. Dr. Atkins, thank you for sharing ‘Language of Happiness and Power of Praise‘ with our chapter! We enjoyed the interactive presentation and your professionalism. I received positive feedback from our members—there is nothing better than that! Thanks again. Olga Otero, Chapter PresidentHuman Resources Association of Palm Beach County (HRPBC)

Strength in Scenarios - Getting Meaningful User Feedback on Designs 'What do you think?' and 'How does this look?' are easy questions to ask when presenting users with potential design concepts, but they rarely give way to meaningful feedback. Using scenarios (workflow-based stories that provide a framework for getting user feedback) allows the user to give more honest, relevant feedback that's more closely related to the work they do on an everyday basis. It's essential to gather user feedback during all stages of an iterative design process and using scenarios to support design assessments works well within an Agile environment. In this workshop session, geared towards designers and product owners, we will explore what goes into creating meaningful scenarios and how they can be used. We will practice writing scenarios based on provided user workflows and paper prototypes. Scenarios can be a great tool in your toolbox for gathering requirements that your users will appreciate. Learning Outcomes: Write realistic scenarios that help users give meaningful feedback Discover the differences between what you see and what you hear Apply feedback and observations to refine designs

Strength in Scenarios - Getting Meaningful User Feedback on Designs 'What do you think?' and 'How does this look?' are easy questions to ask when presenting users with potential design concepts, but they rarely give way to meaningful feedback. Using scenarios (workflow-based stories that provide a framework for getting user feedback) allows the user to give more honest, relevant feedback that's more closely related to the work they do on an everyday basis. It's essential to gather user feedback during all stages of an iterative design process and using scenarios to support design assessments works well within an Agile environment. In this workshop session, geared towards designers and product owners, we will explore what goes into creating meaningful scenarios and how they can be used. We will practice writing scenarios based on provided user workflows and paper prototypes. Scenarios can be a great tool in your toolbox for gathering requirements that your users will appreciate. Learning Outcomes: Write realistic scenarios that help users give meaningful feedback Discover the differences between what you see and what you hear Apply feedback and observations to refine designs

Feedback! Feedback about performance or behaviour, whether it is to an individual or to the whole team is a vital aspect of successful team working.  During this online training we will share with you: * The Importance of Feedback 5 powerful feedback tools. 20 positive feedback examples. The secret to giving great feedback. Giving feedback when short on time. Gathering feedback tools. /

Performance reviews are vital in gauging employee progress and fostering growth. However, conducting these reviews and managing difficult reactions can be a daunting task. Managers often struggle with providing constructive feedback, which may lead to defensive or emotional reactions from employees. Participants will learn to deliver feedback constructively, set clear expectations, and manage emotional responses, resulting in more productive, growth-oriented reviews that benefit both employees and the organization. Learning Objectives The following are some of the key outcomes in this course: How to prepare for and conduct a performance review that's motivating for your team and improves their overall performance Best practices to handle five of the most common, and most difficult, reactions to feedback Build confidence in handling the worst-case scenarios professionally and effectively Target Audience Managers, Team Leaders, Young Professionals

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