What Will I Learn? You will be able to use a structured model for giving feedback in a positive and helpful way. You will learn the essential attitudes or mindset that leads to effective feedback. You will also practice a model for receiving feedback in a manner that will maximize the value of feedback received. You will assure behavior change by developing action plans and accountability. You will avoid mistakes that may result in extreme anxiety on the part of both the giver and receiver of feedback. Boost the leadership of your organisation by gaining a diploma in Management and Leadership: Giving and Receiving Feedback. Understand the most effective way to improve and lead your team members by taking this management and leadership course. If you are interested in leading a more efficient, proactive team, then this is the course for you. You will be taken through the key principles and practices for improved leadership. You will be able to discover the best methods to manage and structure a systematic team. To learn about the importance of great management and how it can be implemented in your workplace, take this course today.
Learn how to graciously and effectively receive feedback to achieve better results in both your personal and professional life. Feedback is often viewed with trepidation, and yet it is an essential tool for growth and improvement. In this course, we will explore the concept of feedback, understanding the feedback filter and how to make it most effective, and creating a feedback-rich environment. This course equips you with the skills needed to become more open and receptive to feedback, fostering better relationships and personal growth. Learning Objectives Comprehend the concept of feedback and its significance in personal and professional growth, recognizing that feedback can be both positive and constructive in nature.;Learn how to effectively process and receive feedback by eliminating common filtering techniques and responding with openness and gratitude.;Create a feedback-rich environment by actively seeking feedback, encouraging others to provide feedback, and responding to feedback in a manner that fosters better relationships and personal development.
The Culture of Feedback in Agile This presentation will discuss how and why the culture of feedback is so important in Agile. See how Amadeus has introduced gamification and role playing to foster collaboration and transparency in a safe environment based on a feedback model. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
The Culture of Feedback in Agile This presentation will discuss how and why the culture of feedback is so important in Agile. See how Amadeus has introduced gamification and role playing to foster collaboration and transparency in a safe environment based on a feedback model. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
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Strength in Scenarios - Getting Meaningful User Feedback on Designs 'What do you think?' and 'How does this look?' are easy questions to ask when presenting users with potential design concepts, but they rarely give way to meaningful feedback. Using scenarios (workflow-based stories that provide a framework for getting user feedback) allows the user to give more honest, relevant feedback that's more closely related to the work they do on an everyday basis. It's essential to gather user feedback during all stages of an iterative design process and using scenarios to support design assessments works well within an Agile environment. In this workshop session, geared towards designers and product owners, we will explore what goes into creating meaningful scenarios and how they can be used. We will practice writing scenarios based on provided user workflows and paper prototypes. Scenarios can be a great tool in your toolbox for gathering requirements that your users will appreciate. Learning Outcomes: Write realistic scenarios that help users give meaningful feedback Discover the differences between what you see and what you hear Apply feedback and observations to refine designs
Strength in Scenarios - Getting Meaningful User Feedback on Designs 'What do you think?' and 'How does this look?' are easy questions to ask when presenting users with potential design concepts, but they rarely give way to meaningful feedback. Using scenarios (workflow-based stories that provide a framework for getting user feedback) allows the user to give more honest, relevant feedback that's more closely related to the work they do on an everyday basis. It's essential to gather user feedback during all stages of an iterative design process and using scenarios to support design assessments works well within an Agile environment. In this workshop session, geared towards designers and product owners, we will explore what goes into creating meaningful scenarios and how they can be used. We will practice writing scenarios based on provided user workflows and paper prototypes. Scenarios can be a great tool in your toolbox for gathering requirements that your users will appreciate. Learning Outcomes: Write realistic scenarios that help users give meaningful feedback Discover the differences between what you see and what you hear Apply feedback and observations to refine designs
Performance reviews are vital in gauging employee progress and fostering growth. However, conducting these reviews and managing difficult reactions can be a daunting task. Managers often struggle with providing constructive feedback, which may lead to defensive or emotional reactions from employees. Participants will learn to deliver feedback constructively, set clear expectations, and manage emotional responses, resulting in more productive, growth-oriented reviews that benefit both employees and the organization. Learning Objectives The following are some of the key outcomes in this course: How to prepare for and conduct a performance review that's motivating for your team and improves their overall performance Best practices to handle five of the most common, and most difficult, reactions to feedback Build confidence in handling the worst-case scenarios professionally and effectively Target Audience Managers, Team Leaders, Young Professionals
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Use Fast Feedback to Accelerate Business Agility w/ David Grabel Software engineers get feedback from their development environment and automated test suites in real-time. Errors can be fixed and verified in minutes. However, when organizations extend Agile beyond technology, feedback from stakeholders takes days and the 'feedback frenzies' can drag on for weeks or even months. Completing a story within a sprint seems impossible. It is time for 'the business' to dramatically reduce lead time and stop getting blamed for delays. This talk will show you how to quickly create a value stream mapping with your team. This map will expose needless delays and help you find ways to shorten cycle time to minutes, reducing overall lead time by 80% or more. It will include a way to overlay feedback loops on the value stream map, which can help you find the source of significant delays. You will also hear how creative teams are adapting mob programming techniques into their work in ways that build feedback into their processes in order to accelerate delivery from business teams. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies.