• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

7288 Feedback courses in Liverpool delivered On Demand

Level 2 Business Management Course

By Training Tale

Our Level 2 Business Management course is designed by the relevant industry experts so that you can gain excellent theoretical and practical knowledge and skills in business management. In modern businesses, the business administrator or business manager is the key person who contributes effectively to the organisation's success and is considered a leader in contemporary management approaches. This course is designed in such a way to provide candidates with effective knowledge and essential skills that are in demand in modern organisations. This Level 2 Business Management course will teach you more about what it takes to be a manager and business analyst. Through this course, you will gain in-depth knowledge of business management, as well as the roles and responsibilities of business managers in modern organisations. The Level 2 Business Management course will teach you about various business operations such as human resource management, communication management, risk analysis, evaluation and management, and customer relationship management. It will define business managers' roles in all of these operations. Furthermore, through thiscourse, you will learn how teams are formed within an organisation and effectively managed. Learning Outcomes After completing this Level 2 Business Management Course, the learner will be able to: Gain a thorough understanding of Business Management. Understand the basic concepts of Human Resource Management. Understand the basic concepts of Customer Relationship Management. Understand the basic concepts of Performance Management. Understand the basic concepts of Risk Management. Why Choose Level 2 Business Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Course. ***Level 2 Business Management Bundle Course Course 01: Level 7 Diploma in Facilities Management Course Course 02: Level 5 Negotiation Skills Course Course 03: Level 4 Copywriting Course 04: Level 3 Business Administration Course 05: Minute Taking Course Course 06: Anger Management Course 07: Communication Skills Course ***Other Benefits of this Bundle Course Free 8 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Level 2 Business Management Course] ***Level 2 Business Management Course*** Detailed course curriculum of Level 2 Business Management Course Module 01: An Overview of Business Management Understanding Business Management Understanding the Basics of Business Management Understanding the Features of Management Understanding the Aspects of Management Understanding Different Levels of Management Understanding the Functions of Management Understanding the General Principles of Management Module 02: Fundamental Concepts of Human Resource Management Understanding Human Resource Management Identify the Key Factors influencing Human Resources Understanding the Process of Recruiting and Interviewing Understanding the Process of Orientation and Onboarding How to Follow up with New Employees Maintaining Workplace Health and Safety Understanding Workplace Bullying, Harassment and Violence The Process of Disciplining Employees The Process of Dismissal Module 03: Fundamental Concepts of Customers Relationship Management Understanding Who are the Customers The Ways of Establishing Your Attitude The Ways of Identifying and Addressing Customer Needs Understanding In-person Customer Services The Ways of Giving Customer Services Over the Phone The Ways of Providing Electronic Customer Services Module 04: Fundamental Concepts of Performance Management Understanding Performance Management and How it Works Describe the Three-phase Process The Ways of Goal setting The Ways of Establishing a Performance Goal Describe 360-degree Feedbacks vs Traditional Performance Review What is Competency Assessment? Understanding Kolb's Learning Cycle The Ways of Creating a Performance Plan Module 05: Fundamental Concepts of Risk Management The Process of Identifying Hazards and Risks Understanding Everyone's Responsibility Understanding the General Office Safety and Reporting Understanding Business Impact Analysis Understanding Disaster Recovery Plan Describe the Summary of Risk Assessment ---------------- Assessment Method After completing each module of the Level 2 Business Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 2 Business Management Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? **Level 2 Business Management Course The course is ideal for individuals interested in business management and learning more about the business world and its administration. Requirements **Level 2 Business Management Course There are no specific requirements for this Level 2 Business Management Course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

Level 2 Business Management Course
Delivered Online On Demand40 hours
£22

The Role of Assignment Experts in Study Skills Development

By Roy Butler

Discover how assignment experts enhance study skills, boost academic performance, and provide personalized support to help students succeed in their educational journey. Unlock your potential today!

The Role of Assignment Experts in Study Skills Development
Delivered Online On Demand1 hour
FREE

Level 2 Business Management

By Training Tale

Our Level 2 Business Management course is designed by the relevant industry experts so that you can gain excellent theoretical and practical knowledge and skills in business management. In modern businesses, the business administrator or business manager is the key person who contributes effectively to the organisation's success and is considered a leader in contemporary management approaches. This course is designed in such a way to provide candidates with effective knowledge and essential skills that are in demand in modern organisations. This Level 2 Business Management course will teach you more about what it takes to be a manager and business analyst. Through this course, you will gain in-depth knowledge of business management, as well as the roles and responsibilities of business managers in modern organisations. The Level 2 Business Management course will teach you about various business operations such as human resource management, communication management, risk analysis, evaluation and management, and customer relationship management. It will define business managers' roles in all of these operations. Furthermore, through thiscourse, you will learn how teams are formed within an organisation and effectively managed. Learning Outcomes After completing this Level 2 Business Management course, the learner will be able to: Gain a thorough understanding of Business Management. Understand the basic concepts of Human Resource Management. Understand the basic concepts of Customer Relationship Management. Understand the basic concepts of Performance Management. Understand the basic concepts of Risk Management. Why Choose this Level 2 Business Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Level 2 Business Management Bundle Course Course 01: Level 2 Business Management Course 02: Level 7 Business Management Course Course 03: Level 7 Diploma in Leadership and Management Course 04: Level 5 Proofreading & Copy Editing Course 05: Level 4 Time Management Course Course 06: Level 4 Copywriting Course 07: Workplace Stress Management ***Other Benefits of this Bundle Course Free 7 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Level 2 Business Management course] ***Level 2 Business Management*** Course Curriculum of Level 2 Business Management Module 01: An Overview of Business Management Understanding Business Management Understanding the Basics of Business Management Understanding the Features of Management Understanding the Aspects of Management Understanding Different Levels of Management Understanding the Functions of Management Understanding the General Principles of Management Module 02: Fundamental Concepts of Human Resource Management Understanding Human Resource Management Identify the Key Factors influencing Human Resources Understanding the Process of Recruiting and Interviewing Understanding the Process of Orientation and Onboarding How to Follow up with New Employees Maintaining Workplace Health and Safety Understanding Workplace Bullying, Harassment and Violence The Process of Disciplining Employees The Process of Dismissal Module 03: Fundamental Concepts of Customers Relationship Management Understanding Who are the Customers The Ways of Establishing Your Attitude The Ways of Identifying and Addressing Customer Needs Understanding In-person Customer Services The Ways of Giving Customer Services Over the Phone The Ways of Providing Electronic Customer Services Module 04: Fundamental Concepts of Performance Management Understanding Performance Management and How it Works Describe the Three-phase Process The Ways of Goal setting The Ways of Establishing a Performance Goal Describe 360-degree Feedbacks vs Traditional Performance Review What is Competency Assessment? Understanding Kolb's Learning Cycle The Ways of Creating a Performance Plan Module 05: Fundamental Concepts of Risk Management The Process of Identifying Hazards and Risks Understanding Everyone's Responsibility Understanding the General Office Safety and Reporting Understanding Business Impact Analysis Understanding Disaster Recovery Plan Describe the Summary of Risk Assessment ---------------- Assessment Method After completing each module of the Level 2 Business Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 2 Business Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? **Level 2 Business Management The course is ideal for individuals interested in business management and learning more about the business world and its administration. Requirements **Level 2 Business Management There are no specific requirements for this course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

Level 2 Business Management
Delivered Online On Demand38 hours
£21

The 14 BFO's (Blinding Flashes of the Obvious) Putting People (REALLY) First

By IIL Europe Ltd

The 14 BFO's (Blinding Flashes of the Obvious) Putting People (REALLY) First Autumn of 1985. It had been a grueling two days. A Manhattan seminar for 'YPO,' the Young Presidents Organization. They cut me no slack, and demanded my full attention, almost [drop the 'almost'] literally '24/7.' But it had gone well. Now it was coming to an end. And I wanted feedback.One guy I'd had really intense-and I thought terrific-exchanges with was Manny Garcia. He was either the biggest, or one of the top five, Burger King franchisees-he more or less 'owned' South Florida, with, as I recall, well over 100 shops. Manny put up his hand and I nodded in his direction. He began, 'Well, Tom, two long days-and I didn't learn one damn new thing.' Collectively people snapped to attention. As for me, call the ambulance and EMTs. Then he continued, 'I learned nothing new, but it was pretty clearly the best seminar I've ever attended. It amounted to a blinding flash of the obvious.' A BLINDING FLASH OF THE OBVIOUS: THE 'BFOs' ARE BORN.Manny continued, 'This 'excellence' thing is not rocket science, it's things we all know we should be doing. But somehow we get sidetracked. I am now determined I'm going home and putting on the front burner what in fact ought to be on the front burner.' Manny's comments stuck. And stick to this day. No rocket science. 'Obvious' 'stuff' that gets lost somehow, somewhere, amidst the cacophony of daily affairs.

The 14 BFO's (Blinding Flashes of the Obvious) Putting People (REALLY) First
Delivered Online On Demand45 minutes
£15

The 14 BFO's (Blinding Flashes of the Obvious) Putting People (REALLY) First

By IIL Europe Ltd

The 14 BFO's (Blinding Flashes of the Obvious) Putting People (REALLY) First Autumn of 1985. It had been a grueling two days. A Manhattan seminar for 'YPO,' the Young Presidents Organization. They cut me no slack, and demanded my full attention, almost [drop the 'almost'] literally '24/7.' But it had gone well. Now it was coming to an end. And I wanted feedback.One guy I'd had really intense-and I thought terrific-exchanges with was Manny Garcia. He was either the biggest, or one of the top five, Burger King franchisees-he more or less 'owned' South Florida, with, as I recall, well over 100 shops. Manny put up his hand and I nodded in his direction. He began, 'Well, Tom, two long days-and I didn't learn one damn new thing.' Collectively people snapped to attention. As for me, call the ambulance and EMTs. Then he continued, 'I learned nothing new, but it was pretty clearly the best seminar I've ever attended. It amounted to a blinding flash of the obvious.' A BLINDING FLASH OF THE OBVIOUS: THE 'BFOs' ARE BORN.Manny continued, 'This 'excellence' thing is not rocket science, it's things we all know we should be doing. But somehow we get sidetracked. I am now determined I'm going home and putting on the front burner what in fact ought to be on the front burner.' Manny's comments stuck. And stick to this day. No rocket science. 'Obvious' 'stuff' that gets lost somehow, somewhere, amidst the cacophony of daily affairs.

The 14 BFO's (Blinding Flashes of the Obvious) Putting People (REALLY) First
Delivered Online On Demand45 minutes
£15

Dignity at Work (Part One)

By Resolve Evolve Limited

Delve into Resolve Evolve's "Dignity at Work," a comprehensive two-part eLearning series exploring workplace behaviours and their impact. Developed by experienced Equality, Diversity, Equity and Inclusion practitioners Fully interactive learning packages With audio and ‘podcast style’ interactions Includes exercises, test quizzes and final Certification Our current eLearning is Dignity at Work, which explores our behaviors as work and how they can impact on colleagues’ and clients’ dignity. The course is in two parts. Dignity at Work - Part One Part One is an introduction and a great base for our Dignity at Work ‘in-person’ training to allow more time to be spent on practical situations and discussion on those sessions. Part One Includes: What is Dignity at Work Why it is important Expectations in the workplace Key terms, behaviors and UK Law Dignity at Work - Part Two Part Two looks at the practicalities through exercises and situations, and can be used as a follow up or reminder for staff after sessions have been completed, or together with Part One, gives the full overview of dignity at work. Part Two Includes: The potential impact Micro-aggressions Appropriate challenging Practical situations Quiz & Certifications At the end of the modules: Put your knowledge to the test with our interactive quizzes at the end of each module. Reinforce your understanding of workplace dignity and receive instant feedback on your progress. Upon successful completion of the "Dignity at Work" course and passing all quizzes, you can download a personal certificate, showing you have successfully completed the modules.

Dignity at Work (Part One)
Delivered Online On Demand1 hour
FREE

Relaxation Massage Therapy Bundle

4.5(3)

By Studyhub UK

Immerse yourself in the tranquil art of relaxation massage with our comprehensive 'Relaxation Massage Therapy Bundle' course. This transformative learning experience begins with the essentials, introducing you to the serene world of therapeutic touch. As you traverse the curriculum, you will uncover the delicate balance of technique and intuition required to master the craft. Each module is a step on your path to becoming a conduit of calm, with lessons that distill the essence of massage strokes, ensuring your hands become instruments of relief and serenity. With every technique learned, your confidence will bloom, guided by in-depth explorations of full-body relaxation methods. The course is not just about learning the right movements; it's about understanding the profound impact of each touch. Your journey will be one of discovery, not only of skills but also of the silent language of compassion communicated through massage. Upon completion, your hands will hold the power to unravel tension, invite calm, and restore balance, making you a sought-after artisan in the field of relaxation massage therapy. Learning Outcomes Gain foundational knowledge of massage therapy principles. Differentiate between effective and detrimental massage strokes. Master a suite of full-body relaxation massage techniques. Enhance sensory awareness for a more intuitive touch. Cultivate an understanding of creating a therapeutic ambience. Why choose this Relaxation Massage Therapy Bundle course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Relaxation Massage Therapy Bundle Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Relaxation Massage Therapy Bundle course for? Aspiring therapists passionate about pursuing a career in massage. Wellness practitioners desiring to broaden their service offerings. Individuals seeking to develop a skillset in relaxation techniques. Health sector professionals aiming to supplement their therapeutic approaches. Spa and wellness centre employees wishing to advance their expertise. Career path Massage Therapist: £18,000 - £30,000 Spa Practitioner: £16,000 - £25,000 Wellness Consultant: £20,000 - £40,000 Holistic Health Coach: £20,000 - £35,000 Aromatherapist: £19,000 - £30,000 Reflexologist: £18,000 - £30,000 Prerequisites This Relaxation Massage Therapy Bundle does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Relaxation Massage Therapy Bundle was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum The Massage Essentials Relax Promo 00:01:00 Course Intro Without Music 00:01:00 Lecture Tables New 00:06:00 Oils New 00:04:00 Set Up 00:05:00 Heat Packs 00:03:00 Timing 00:04:00 Contra Relax 00:01:00 Stretching 00:04:00 Do No Harm 00:01:00 Feedback1 00:01:00 Body Mechanics 00:07:00 Practice 00:02:00 Final Points 00:02:00 The Massage Strokes- The Right and Wrong Ways Soft Hands Vs Rigid 00:01:00 General Stroke Music 00:02:00 Kneading 00:02:00 Sizoring With Music 00:01:00 Thumb Presses 00:03:00 Forearms 00:02:00 Full Body Relaxation Massage Techniques Back of Feet 00:02:00 Back of Legs 00:09:00 Awesome Back Massage 00:13:00 Neck 00:04:00 Arms Hands 00:07:00 Front Legs 00:06:00 Front Feet 00:03:00 Full Relax Music 00:45:00 Additional Resource Resources: Relaxation Massage Therapy Bundle 00:00:00 Assignment Assignment - Relaxation Massage Therapy Bundle 00:00:00

Relaxation Massage Therapy Bundle
Delivered Online On Demand2 hours 22 minutes
£10.99

Welcome to The Northern College of Clinical Hypnotherapy Community.

5.0(22)

By The Northern College Of Clinical Hypnotherapy

FREE Welcome class, introduction to the Foundation and Diploma in Clinical Hypnotherapy and to your journey into the study and practice of Clinical Hypnotherapy. This induction session will give you a Course Overview and show you where to find all you need to support your learning experience. 

Welcome to The Northern College of Clinical Hypnotherapy Community.
Delivered Online On Demand1 hour
FREE

Educators matching "Feedback"

Show all 9
Talking Life

talking life

5.0(1)

Wirral

Talking Life is one of the UK’s leading providers of training and development courses. Since 1997 we have been delivering high quality, innovative training to the public and private sectors. During this time we have delivered training to more than 100,000 people, on topics as diverse as Stress, Wellbeing and Managing Change to Motivational Interviewing, Autism Awareness, and Safeguarding Children. We deliver our training in house in the classroom and online in the virtual classroom or by webinar. If you are looking for a high-quality, responsive and diligent training partner, then Talking Life will be the right choice for your business. Established over 25 years ago, Talking Life has established itself as the “go-to” Partner for a large number of clients across the UK and is extremely proud to hold some of the largest training contracts from Local Authorities. Our Training is founded on the principle that Training is a lot more than just delivering a classroom or virtual training session. We can offer training courses across all sectors, whether Social Care, Health or Corporate and our website, which has an easy-to-use search function, enables you to identify potential courses of interest. Whilst we pride ourselves in being able to offer a wide selection of trainers, all experts in their fields of training, we also offer a customer experience that is second to none. Each of our customers has a dedicated Account Manager who will work collaboratively to offer a training experience that meets the behaviours, values and policies of your Business. All of courses are bespoke, as we take our standard outlines and then, with the assistance of the trainers, adapt these courses so they are relevant and are fully agreed prior to any training. We have a dedicated Events Coordination Team who manage all training events in a seamless and proactive manner. Our specially designed Training Client Relationship Management System will process all bookings and issue email confirmations. We can offer a secure Client Booking System so that if you don’t have the resource or technology to undertake this, we can provide you with a dedicated system that will take away the pressure of managing your delegates. After training, we take our evaluation and post-training impact evaluations as an important part of the training experience, and this feedback is shared with both clients and our trainers. Our Account Managers will discuss the training outcomes in their regular client review meetings.

Women's Technology Training

women's technology training

4.3(71)

Liverpool

Blackburne House, formerly the Women’s Technology and Education Centre (WTEC), was established in 1983 with the aim of progressing women from disadvantaged backgrounds into employment within technical professions – an area in which, at the time, women were significantly under-represented. The organisation grew quickly and considerably and, in 1991, moved into new premises in Liverpool’s famous Georgian Quarter. More than £4m was raised in order to breathe new life back into Blackburne House and the beautiful, Grade II-listed building became our new home. Today, Blackburne House is a vibrant and thriving organisation and one of the country’s leading education centres for women – but we wouldn’t have experienced the growth we have without the help of our partner organisations. Over the years, we have established a number of successful social enterprises that succeed in supporting our educational aims and provide tangible examples of how new markets can be used to serve local communities. Attracting thousands of visitors each year, our facilities now include a thriving bistro, health spa, conference and events facilities and a 30-place nursery. HISTORY OF THE BULDING Blackburne House is a stunning Grade II-listed building, situated on Hope Street in Liverpool’s famous Georgian Quarter. Hope Street was voted Britain’s Best Street in 2012 and it’s little wonder; it’s a strikingly beautiful area, boasting two cathedrals and some of the best restaurants in town, not to mention a lively arts scene and independent retailers. You can read more about Hope Street here. The building has a deep-rooted history in providing education to women and girls – dating as far back as the mid-1800s as the first girl's school in the country – with some well-known faces passing through its doors, including former MP Edwina Currie, actress Tina Malone and journalist Gillian Reynolds, who was awarded an MBE in 1999 for her services to broadcasting. The Liverpool Institute High School for Girls, as Blackburne House was formerly known, closed its doors in 1986 and the building remained unused until 1992. We reopened the doors to a totally transformed Blackburne House in 1994, following an extensive programme of regeneration. Today, the building retains much of its original charm, whilst a suite of new facilities ensure it is comfortable and accessible for students and visitors alike. We are currently undergoing a planned refurbishment programme of the building to ensure its continuation of purpose, reduced environmental impacts and to future-proof it for the student and visitors of the future. You can read more about the history of Blackburne House here. VISION & VALUES The vision of Blackburne House is to educate and upskill women so that they can pursue professions in every sector and at every level – including maintenance, logistics and technology, where women are still typically under-represented. We aspire to give confidence to the women we work with so that they can go on to live independent lives, believe in their dreams and achieve their ambitions. We want to inspire our women to believe that anything is possible. We want to instil a culture of empathy and understanding; of inclusion and acceptance. We want to overcome prejudice, discrimination and adversity and create a positive and holistic environment where women can share, learn and grow. At Blackburne House, we have a core set of values that is ingrained into everything that we do. Those values are integral to our organisation, helping to define our long-term aims and objectives and influence the way we work. We are committed to inspiring the women we work with at Blackburne House; raising aspirations is built into our education and development programmes and always reflected in our teaching, working and the services we provide. INSPIRATION TRANSFORMATION By thinking and working creatively, we continually seek new ways to meet and exceed our financial, social and environmental aims – renewing and transforming areas of our business to ensure that we positively influence everyone who works with us. EQUALITY Blackburne House actively promotes a holistic approach to improving the lives of women – all women. We are committed to developing the services we offer to ensure that we are delivering services that will contribute to improving the lives of women. INDEPENDENCE We seek to promote confidence amongst the women we help and aim to equip them in order that they can be both personally and financially independent. We have also established a number of social enterprise businesses and a programme of charitable activity so that Blackburne House can be commercially independent. SOCIAL VALUE As a high-performing social business, our social purpose and the social value we create is key to all of the activities undertaken at Blackburne House. We are home to a wide range of social businesses including The School for Social Entrepreneurs, Blackburne House Bistro, Blackburne House Nursery, The Health Place, and Blackburne House Conferencing and Events – all of which create social value for the wider community. All of our profits enable us to deliver outstanding educational and economic opportunities for women from across the city who view Blackburne House as a safe place to access learning and personal development. Feedback from our learners and customers has proven that, by offering a range of educational opportunities, women across the city go on to access higher education and employment, becoming role models for their family and friends. Blackburne House is key to the economic activity of many women and this can only be achieved as our social enterprises generate income and opportunities.

Mindful Training

mindful training

London

Our own mental health challenges and those around us has helped us all come together to create a team that is right for your needs. We are a group of individuals who gravitated towards each other over the course of a number of years as we recognised we had similar values, goals and motivations, the main one being ‘helping others’. Whether you are a large corporate, an SME or one person looking for the light, we are here to help. We have over 35 years experience in the fields of Mental Health, Wellbeing, Psychology and Corporate Training. Sean Heneghan is a Chartered Organisational Psychologist and accredited coach. His belief is that each person has the potential to perform at a higher level within their current working delivery, but they are often unaware of their real potential. The most useful training is often as much about enabling individuals to grasp new opportunities to play to their strengths, as it is about helping them to become more aware of ‘new thinking’ that is sometimes necessary to help them challenge areas that they were previously unaware of. He has a passionate belief in people’s ability to learn and change and this comes across in his enthusiastic, trusting and empathetic style. Sean Liddell is an accredited MHFA (Mental Health First Aid) Suicide First Aid (City & Guilds) and Mindfulness practitioner and coach. A naturally empathic motivator, Sean utilises his coaching skills and conversations to challenge and embed learning to effect positive behavioural change. He has helped hospitals within the NHS, school teachers and students, university lecturing staff as well as other organisations experience the benefits of Mindfulness. He has also mentored young leaders from the commonwealth through the Queen Elizabeth Diamond Jubilee Trust. He spent twenty years in a corporate role as an Associate Director for Lloyds and HSBC where he developed his leadership skills in sales, marketing, and communications. He was also appointed an official mentor to the Queen’s Young Leaders (QYL) mentoring 2 future leaders from St Kitts and Nevis and Grenada in the Commonwealth. The QYL was established through The Queen Elizabeth Diamond Jubilee Trust, in partnership with Comic Relief and The Royal Commonwealth Society as well as speaking at international conferences. Feedback from a recent MHFA course: “If I could have gone higher than 10, I would have, Sean was fantastic in the way the course was presented. The way in which he addressed the topics made many of the attendees so comfortable that even I spoke about things that I did not think I would be able to discuss due to the relaxed tone and area we were in.”