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Better Business Cases™ Foundation and Practitioner Using this best-practice approach will allow organizations to reduce unnecessary spending and improve the decision-making process which gives you a greater chance of securing necessary funding and support for initiatives. The goal of the combined foundation and practitioner course is to develop a candidate's ability to deliver a comprehensive business case through encouraging expanded knowledge to guide the practical application of theoretical foundations. Upon the completion of this course, a candidate will be able to start applying the model to a real business case development project. The outline presented in the course overview will be addressed in the first 2 days, with the Foundation exam conducted on the morning of Day 3. Then the topics will be revisited at a deeper level, for 2 more days, with the Practitioner exam conducted on the afternoon of Day 5. What you will Learn At the end of this program, you will be able to: Develop the lifecycle of a business case and establish the relationships between the five cases Apply the steps in the business case development framework, in order to support the production of a business case, using the Five Case Model, for a given scenario. Overview of Better Business Cases Alignment with the strategic planning process Importance of the Business Case using the Five Case Model Overview of the Five Case Model Purpose of the key stages in the development of a spending proposal Purpose of a Business Justification Case Business Case Development Process Purpose of project / programme assurance and assurance reviews Responsibility for producing the Business Case Determining the Strategic Context and Undertaking the Strategic Assessment Scoping the Scheme and Preparing the Strategic Outline Case Planning the Scheme and Preparing the Outline Business Case Procuring the Solution and Preparing the Full Business Case Implementation and monitoring Evaluation and feedback Making the Case for Change Agree on the strategic context Determine spending objectives, existing arrangements, and business needs Determine potential business scope and key service requirements Determine benefits, risks, constraints, and dependencies Exploring the Preferred Way Forward Agree on critical success factors Determine long list options and SWOT analysis Recommend a preferred way forward Determining Potential Value for Money Revisit the short list Prepare the economic appraisal for short-listed options Undertake benefits appraisal Undertake risk appraisal Select preferred option and undertake sensitivity analysis Preparing for the Potential Deal Determine the procurement strategy Determine service streams and required outputs Outline potential risk apportionment Outline potential payment mechanisms Ascertain contractual issues and accountancy treatment Ascertaining Affordability and Funding Requirement Prepare the financial model Prepare the financial appraisals Planning for Successful Delivery Plan programme / project management Plan change and contract management Plan benefits realization Plan risk management Plan programme / project assurance and post-project evaluation Procuring the Value for Money Solution Revisit the case for change Revisit the OBC options Detail procurement process and evaluation of best and final offers (BAFOs) Contracting for the Deal Set out the negotiated deal and contractual arrangements Set out the financial implications of the deal Ensuring Successful Delivery Finalize project management arrangements and plans Finalize change management arrangements and plans Finalize benefits realization arrangements and plans Finalize risk management arrangements and plans Finalize contract management arrangements and plans Finalize post-project evaluation arrangements and plans

Our courses have been designed by experienced teachers to make getting TEFL qualified as convenient as possible. These online courses are entirely self-paced, meaning you can fit study around your life in a way that works best for you. Throughout the course, you will have the support of your own personal tutor who is with you from beginning to end to mark your work, provide helpful feedback, and answer all your questions. 120-hour Premier Online TEFL Course: 50-hour Online TEFL Course Learn about classroom management, teaching styles and advanced TEFL methodology. Includes units on business English, young learners, and teaching English one-to-one. Study with a personal tutor and meet fellow students on our course forums. 30-hour Online Grammar Course Do not know your irregular verbs from auxiliary verbs? This course will improve your basic grammar and give you the grounding you will need to communicate complicated language rules to a student audience. 20-hour Online Video Course Seeing an English teacher in action is a potent learning tool and really brings the theory to life. Feel free to steal the ideas in these video courses to use in your first lessons. We do not mind! Two 10-hour specialist mini-modules. Two mini-modules designed for specific TEFL jobs, which will help your CV stand out. One 10-hour unit is about teaching online, and the other 10-hour unit will help you teach large classes. Included in the 120-hour Premier Online TEFL Course: Lifetime access to the TEFL Job Centre The TEFL Virtual Educators course doesn’t just train you to teach; it helps you find and be offered great TEFL jobs around the world. From exclusive access to our job vacancies to a lifetime of free TEFL career advice, we’re here to help you kick-start your new career. Internationally recognised TEFL certificate – hard copy & PDF A widely-recognised certificate posted straight to your door which shows your achievements on our course, something you can show to TEFL employers to secure you a job. Personal online TEFL tutor Work through your course with the help of an experienced and qualified TEFL tutor. Throughout the course, you’ll have the same tutor, so you have one point of contact for advice and assistance. Online TEFL Class breakdown Lesson Planning Teaching English Vocabulary Teaching Pronunciation Understanding English Grammar Teaching Receptive Skills: Listening and Reading Teaching Productive Skills: Speaking and Writing Teaching English Grammar Principles of Teaching English as a Foreign Language Materials and Aids for Teaching English/Classroom Management Strategies Using Resources Effectively when Teaching English as a Foreign Language Case Study, CV and Cover Letter, Job Sites and Resources You will explore the latest theories in topics such as second language acquisition and social discourse and have the chance to apply these to your own classroom practice and curriculum development. You will also learn to conduct your own research, compile and analyse qualitative and quantitative data and develop your critical-evaluative skills. These skills will be used on your own research project at the end of the course, as well as in your future career. Core modules: Second Language Acquisition You will focus on the major themes that have emerged from literature on second language learning over the last three decades. You will examine some of the research on the second-language acquisition process, look critically at reports of second-language research, and examine some of the theories which endeavour to interpret research evidence. You will be encouraged to use your own language learning and teaching experience to assess the relative merits of such materials. Discourse in Society You will examine the relationship between language and society and the construction of discourse in various domains. You will explore sociological and sociolinguistic models and theories, such as speech communities, communities of practice and ethnolinguistic vitality, with a particular focus on social variation and stratification across various linguistic levels (phonology, lexicon, syntax). You will explore discourse's notion (or notions) in both its linguistic and wider meaning and its construction in and through society and language use. You will study methods for collecting and transcribing data and discover various linguistic and discourse analysis approaches. These methods and approaches will then be put into context and used in the analysis of the relevant social spheres and domains, such as educational or institutional discourse. Research Methods in Applied Linguistics This module will provide you with an introduction to research methods in preparation for the MA dissertation. It will familiarise you with the basic processes of conducting research, including general methodological approaches as well as research ethics. You will analyse and discuss both qualitative and quantitative data in order to develop your critical-evaluative skills. Materials and Course Design You will explore the factors involved in the design of language courses and teaching materials, reflecting on one possible course design process. You will start with an analysis of the context in which the course will take place, the needs of the learners, and current theories of language and language learning. You will move on to consider how course content can be selected and ordered in a principled way, how assessment relates to course design, and how and when courses should be evaluated. Finally, you will consider the evaluation, adaptation, and creation of course materials. Classroom Theory and Practice You will examine current research on modern classroom operations, exploring key concepts and issues through relevant professional and academic literature. A more practical element will be realised through filmed observation of teachers in practice. You will also be encouraged to reflect on your teaching and learning experience and analyse and discuss your beliefs and attitudes towards learning and teaching. Major Project This module will support you in the preparation and submission of a master’s dissertation, allowing you to explore in-depth a particular topic that reflects your academic interest. Assessment You will show your understanding of theoretical issues and their practical application through a combination of portfolios, classroom observation tasks and critical essays. After completing your final module, you will also research and prepare a 15,000-word dissertation.

This workshop will help you improve the impact, clarity, accuracy and effectiveness of your sales proposals. It takes bid and proposal teams right through the process, from start to finish - from forming the team and gathering the information, through to writing and reviewing the proposal document, and on to presenting it to the client. The learning points shared in the programme come from the trainer's extensive real-world experience with a wide variety of businesses. As a result of attending this programme, participants will be able to: Write more clearly, more grammatically and more persuasively Structure their written communications more effectively Avoid the 'howlers' that can cost you business Impress your clients Win more business 1 Bid strategy How to combine your knowledge of the market or customer, your products and services, and your competitors, to create a quality bid New insights into your comparative advantages and competitive position in the marketplace Understanding more about how your client views you and other suppliers A plan of attack to build on your strengths and attack the weaknesses of your competition Dealing with RFP/ITT situations 2 Teamwork How a bid or proposal team needs to prioritise and manage preparation time Co-ordinating input from team members Agreeing responsibilities 3 The importance and role of a well-written sales proposal Why bother? - the value of the sales proposal to you and to the customer What the customer wants and needs to make a decision in your favour Understanding and delivering on customer expectations Review and discussion of different proposals - with real-life examples 4 The best way to structure your sales proposals A section-by-section, page-by-page review of best practice in structuring great sales proposals How to improve the way you match your proposal to the customer's objectives and requirements Plan your sales documents systematically - to make them easy to read and more persuasive How to make your proposal look like the 'least risky' option 5 Making your proposal a compelling and persuasive proposition Choosing the right words that sell effectively Selecting the right content and information for your document or proposal Using an option matrix to summarise complex choices and increase final order value How to write an executive summary 6 Well-written and error-free Developing your writing style for maximum impact Expressing the content (ie, selling points) clearly, concisely and correctly Proof-reading and editing work effectively, using formal marks and techniques Improving visual layout, format and appearance Keeping it customer-focused 7 Presenting to the client - overview Presentation options Understanding the client's objectives - as well as your own The proposal review meeting - logistics Managing to the next step Designing and delivering a compelling presentation Isolating objections and concerns Follow-up and follow-through 8 Positioning your final proposal Finalising your bid - presenting the right 'best few' USPs, features and benefits and making them relevant and real to the customer Smart ways to position price and be a strong player - without being the cheapest How to differentiate yourselves by how you present, as well as what you present How to design and deliver a successful bid presentation 9 Bid presentation practice session with structured feedback Participants work in small groups or pairs to prepare and later present a sample section from a real life bid or proposal presentation The trainer will provide assistance and input During group review and discussions, input from others will be encouraged and many best practice ideas summarised 10 Managing the end game How best to draw-out, understand, isolate and answer customer objections, negotiate points and concerns How to read the situation to plan the next step Identifying negotiation tactics - and how to deal with them Planning for a negotiation and how to get the customer feel they have the 'best deal' 11 Workshop summary and close

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Learn the skills of being more confident and assertive in the workplace plus be able to influence people to do the things you would like them to do. Course overview Duration: 1 day (6.5 hours) This ‘Assertiveness and Influencing Techniques’ workshop is interactive and practical and facilitated by a subject matter expert via a virtual platform. Exercises and breakout rooms will be used during this training. Delegates are encouraged to login from a location where they feel safe to turn on their camera, use their microphones and engage in conversations as required. Objectives  The aim of this course is to introduce delegates to a variety of influencing skills and techniques to deal with aggression and challenging situations. These skills and techniques will improve confidence and personal effectiveness when working in groups / meetings. By the end of the course delegates will be able to recognise and define what assertive behaviour is and its benefits, the impact of non-verbal communication and how to use it to enhance influencing behaviours. Content What is influencing and assertiveness? Sources of power Influencing skills and choosing the right approach When to be assertive and alternative behaviours Assertive behaviour Behavioural styles and their impact on working relationships Identifying different behaviour types; assertive, aggressive, passive Building confidence and negotiating a win/win result Developing Skills Communication skills – the language of influence and communication dynamics Different influencing techniques and when to use them The art of saying ‘No’ - having the confidence to challenge Receiving criticism assertively and assertiveness behaviour analysis The language of assertion Meeting skills Giving and receiving feedback Dealing with confrontation, aggression and challenges in a confident manner Practical Exercises and Action Planning Practical exercises will be used throughout the training and the training will culminate with the creation of a personal action plan

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A professional for direct customer support within all sectors and organisation types.