Getting Started The OTHM Level 7 Diploma in Occupational Health and Safety Management is a qualification for ambitious health and safety professionals. It is intended to make learners accountable for developing and applying health and safety procedures daily in an organisation. This course aids the learners to improve their knowledge and skills. The objective of the OTHM Level 7 Diploma in Occupational Health and Safety Management qualification is to advance occupational health and safety management expertise for managers with the authority and personal attributes to translate organisational strategy into effective operational performance. This qualification reflects current practice in Occupational Health and Safety Management and allows learners to develop and expand their high-level understanding of occupational health and safety. Key Benefits The course taker will benefit from gaining in-depth knowledge on multidisciplinary topics such as health and safety management practice and systems, strategic risk intervention and its factors, strategies to improve occupational wellbeing, and sustainability and ethics. The Advanced Research Methods unit will allow learners to develop a critical understanding of research and philosophical, practical and ethical concepts within a health and safety environment. The qualification will enable learners to become autonomous, self-directed learners with tools and motivation to continue learning, developing, and reflecting on practice throughout their careers. The OTHM Level 7 Diploma in Occupational Health and Safety Management qualification enables learners to progress into or within employment or continue their further study. As this qualification is approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation), learners can progress to a Master's top-up at many universities in the UK and overseas with advanced standing. About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Time-constrained scenario-based assignments No examinations Entry Requirements For entry into the OTHM Level 7 Diploma in Occupational Health and Safety Management, learners must possess the following: An honours degree in a related subject or a UK level 6 diploma or an equivalent overseas qualification Mature learners (over 21 years) with management experience International students whose first language is not English will need to have a score of 5.5 or above in the IELTS (International English Language Testing System) Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Health and Safety Management Practice Reference No : M/618/8236 Credit : 20 || TQT : 200 The aim of this unit is to provide learners with the knowledge, understanding and skills to translate organisational policy into an effective occupational health and safety management operation, including evaluating and reviewing health and safety management practices and operations. UNIT2- Effectiveness of Health and Safety Management Systems Reference No : T/618/8237 Credit : 20 || TQT : 200 The aims of this unit are to provide learners with extensive knowledge and understanding to demonstrate their influence of effective system management and operation. Learners will determine the core drivers for effective health and safety systems within an organisation, evaluating traditional and proactive safety management models, along with the importance of communication systems for the organisation. UNIT3- Factors Affecting Risk and Strategic Risk Intervention Reference No : A/618/8238 Credit : 20 || TQT : 200 This unit aims to develop learners' understanding of the principles of implementing and maintaining a sensible risk management programme. Learners will also gain knowledge on how to assess health and safety risks within the organisation and develop appropriate risk control measures. UNIT4- Strategic Commitment to Health and Well-Being Reference No : F/618/8239 Credit : 20 || TQT : 200 This unit will explore strategies for securing commitment to improve occupational health and well-being. UNIT5- Sustainability and Ethics in Health and Safety Practice Reference No : T/618/8240 Credit : 20 || TQT : 200 The aim of the unit is to evaluate the influences the workplace has on the safety and health of workers and evaluate the evidence for creating an all-inclusive approach to improving safety, health and wellbeing at work. UNIT6- Advanced Research Methods Reference No : Y/618/8246 Credit : 20 || TQT : 200 The unit aim is to allow learners to develop key knowledge, understanding and skills relating to health and safety research and the theoretical and methodological problems that may be associated with the research. Learners will be able to cover key topics relating to research problem, conducting literature reviews, referencing, data collection and analysis techniques, and drawing conclusions from the analyzed data. This unit will enable learners to develop critical awareness of key research skills as researchers and/or independent health and safety practitioners. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.
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Safer Recruitment: Safer Recruitment Training Course Online Unlock the Power of Safer Recruitment: Safer Recruitment Training Course: Enrol Now! All settings where children and young adults are present require Safer Recruitment: Safer Recruitment Training Course practices. For example, when hiring and supervising new employees, it is important to understand how to make sure they are safe to work with children. This begins with a thorough safer recruitment process that ensures that the people you hire have the same child protection attitudes and values as you do. Throughout this Safer Recruitment: Safer Recruitment Training Course, you will learn about best practices in the recruitment process. You will learn how to check suitability throughout the hiring process, from selection to a recruit starting in a role. The Safer Recruitment: Safer Recruitment Training Course covers the various checks that must be performed when hiring someone new to work with children, such as DBS checks, overseas checks, and eligibility to work in the UK. Main Course: Safer Recruitment Training Course Free Courses included with Safer Recruitment: Safer Recruitment Training Course: Course 01: HR and Payroll Management Course 02: Level 4 Logistics Management [Note: Free PDF certificate as soon as completing the Safer Recruitment: Safer Recruitment Training Course] Safer Recruitment: Safer Recruitment Training - Course Online This Safer Recruitment: Safer Recruitment Training - Course consists of 06 modules. Course Curriculum of the Safer Recruitment: Safer Recruitment Training - Course Module 01: Introduction to Safer Recruitment Module 02: Step 1: Create the Job Description and Application Pack Module 03: Step 2: Shortlist Candidates, Contact Referees and Review Disclosures Module 04: Step 3: Interview Shortlisted Candidates Module 05: Step 4: Pre-Appointment and DBS Checks Module 06: Step 5: The Induction Process and Maintaining a Safe Workplace Assessment Method of Safer Recruitment: Safer Recruitment Training - Course After completing Safer Recruitment: Safer Recruitment Training - Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Safer Recruitment: Safer Recruitment Training - Course After completing the Safer Recruitment: Safer Recruitment Training - Course, you can instantly download your certificate for FREE. Who is this course for? Safer Recruitment: Safer Recruitment Training Course Online This Safer Recruitment: Safer Recruitment Training Course is ideal for anyone in charge of hiring and/or supervising new staff members who work with children and young people. This applies whether you are hiring full-time, part-time, or volunteer employees. Requirements Safer Recruitment: Safer Recruitment Training Course Online To enrol in this Safer Recruitment: Safer Recruitment Training Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Safer Recruitment: Safer Recruitment Training Course. Be energetic and self-motivated to complete our Safer Recruitment: Safer Recruitment Training Course. Basic computer Skill is required to complete our Safer Recruitment: Safer Recruitment Training Course. If you want to enrol in our Safer Recruitment: Safer Recruitment Training Course, you must be at least 15 years old.
Safeguarding and Prevent Course Online Introducing Safeguarding and Prevent Course "Empowering the Next Generation" Online course! Anyone who wants to work in local authorities, schools, colleges, uniformed services, or health and social care must understand safeguarding and the prevention duty, as well as how to incorporate these principles into their daily work practices. This Safeguarding and Prevent course will increase your understanding of safeguarding and the Prevent duty, the responsibilities and procedures involved, and how to effectively raise concerns. The Safeguarding and Prevent course cover extremism, British values, cyberbullying, and online grooming. Through this Safeguarding and Prevent course, you will also learn the meanings of the terms "radicalization," "extremism," and "terrorism," as well as how to effectively comply with the Prevent duty. Learning Outcomes After completing this Safeguarding and Prevent Course, the learner will be able to: Understand the prevent duty. Understand the terms ‘radicalization, ‘extremism’, and ‘terrorism.’ Understand the term ‘safeguarding.’ Know how to recognize signs of abuse or potential harm. Understand the potential consequences of inappropriate or illegal online activity. Why choose this Safeguarding and Prevent course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the course. Courses you will get: Course 01: Level 2 Certificate in Understanding Safeguarding and Prevent Course 02: Level 2 Safeguarding Children Training Course 03: Level 4 Diploma in Child Psychology Course 04: Level 4 Diploma in Child Counselling [ Note: Free PDF certificate as soon as completing the Safeguarding and Prevent course] Safeguarding and Prevent Course Online This Safeguarding: Safeguarding and Prevent Course consists of 03 modules. Course Curriculum of Safeguarding and Prevent Course Module 01: Understanding the Prevent Duty Module 02: Understanding Safeguarding Module 03: Understanding Online Safety Assessment Method of Safeguarding and Prevent Course After completing Safeguarding and Prevent Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Safeguarding and Prevent Course After completing the Safeguarding and Prevent course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Safeguarding and Prevent Course Online This Safeguarding and Prevent course are suitable for those who want to better understand safeguarding and the Prevent duty, the responsibilities and procedures involved, and how to raise concerns effectively. Requirements Safeguarding and Prevent Course Online To enrol in this Safeguarding and Prevent Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Safeguarding and Prevent Course. Be energetic and self-motivated to complete our Safeguarding and Prevent Course. Basic computer Skill is required to complete our Safeguarding and Prevent Course. If you want to enrol in our Safeguarding and Prevent Course, you must be at least 15 years old. Career path Safeguarding and Prevent Course Online After completing this Safeguarding and Prevent course, candidates may pursue a career in: Local Government Administrative Assistant (£17,500 to £24,500) Higher Education Lecturer (£33,000 to £54,000) Social Worker (£24,000 to £40,000)
Swedish full body massage is one of the most popular mainstream therapies, and is offered at any reputable spa or beauty treatment clinic. Our comprehensive professional 2-day Body Massage course guides you carefully through all of the traditional Swedish massage techniques for front and back body, including feet, head and face massage too, so that you can deliver a very effective and therapeutic treatment for your clients. Home Study + In-Person Practical This course includes around 40 hrs of home study home study including case studies plus the 2 day practical training
Getting Started The primary objective of the Level 4 Diploma in Psychology is to furnish learners with a specialized educational program that imparts an extensive comprehension of critical elements in Psychology. Students will gain insight into historical and modern psychology approaches, encompassing biopsychology, social and developmental psychology, attachment theories, human memory processes, and contemporary research and investigative methodologies. Key Benefits The key benefits of pursuing a Qualifi Level 4 Diploma in Psychology: Comprehensive Understanding of Social Psychology: Gain insights into methodological issues and theories in social psychology, providing a deep understanding of human interactions and behaviour. Profound Insights into Cognition and Development: Explore the main theoretical views in cognition and development, establishing a solid foundation for comprehending the complexities of the human mind. In-Depth Knowledge of the Nervous System: Understand the structure and function of the nervous system, including its specific location in the brain, shedding light on the physiological basis of behaviour and mental processes. Learning Theory of Attachment: Grasp the learning theory of attachment, illuminating the dynamics of emotional bonds and their significant influence on human development. Versatile Application: Acquire a diverse knowledge base applicable in various fields, including counselling, education, and research, enhancing your career prospects and skillset. Key Highlights Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our QUALIFI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways Achieving the QUALIFI Level 4 Diploma in Psychology allows learners to advance towards additional education or enter the workforce successfully. Psychology Assistant with an estimated average salary of £26,473 per annum Mental Health Strategist with an estimated average salary of £32,500 per annum Addiction Counselor with an estimated average salary of £37,593 per annum About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Time-constrained scenario-based assignments No examinations Entry Requirements Accessible Qualification: The qualification is designed to be accessible without unnecessary barriers, with a minimum age requirement of 18 years. Language Proficiency: Non-English-speaking applicants must provide an IELTS score of 6 (or equivalent). International Qualifications: If applicable, international qualifications will be reviewed for eligibility in UK higher education postgraduate programs. Reference Requirement: Typically, applicants need to submit two references, with at least one preferably being academic. Consideration for Experience: In some cases, individuals with substantial experience but no formal qualifications may be considered, contingent upon an interview demonstrating their ability to meet qualification demands Progression Upon completing the QUALIFI Level 4 Diploma in Psychology, learners have the opportunity to advance in the following ways: Enrol in the QUALIFI Level 5 Diploma in Psychology to further their studies. Enter into employment within a related profession. Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. To know about the Qualification Structure, please get in touch with us at: admission@sbusinesslondon.ac.uk Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.
Preparing for Digital Transformation (On-Demand) The goal of this course is to enable you to become knowledgeable about the technologies behind a digital transformation in your organization and the driving forces compelling such a transformation. You will learn how to become engaged in the processes of transforming your organization digitally to meet with the growing demands of customers and clients. Organizations today must keep pace with changing technology to stay abreast of the market demand. Keeping pace means a transformation of the entire organization into the digital age. This workshop presents the challenges, benefits, and pitfalls of digital transformation and how it will affect you, and how you can be better prepared and positioned for the upcoming digital transformation. You will learn how to become engaged in the processes of transforming your organization digitally to meet with the growing demands of customers and clients. What you will Learn Describe the impact that digital is making on the economy and on customer expectations Examine the nature and drivers of the digital transformation Evaluate new technologies such as Blockchain, Big Data, Artificial Intelligence, and other technologies and see how they work to bring about digital transformation Assess the impact of digital technologies on the current roles and positions in the organization Discuss both the demand that customers have for digital technologies and the impact the digital technologies have on the customer and its relationship with the organization Recognize the new technology trends in the digital transformation and what they mean to the future of the organization Identify how digital transformation will affect all roles and how to be prepared for the upcoming and continuing digital transformation Getting Started Foundation Concepts Digital transformation versus automation Driving forces behind the digital transformation Learning from digital transformation successes Digital Transformation and Customer Orientation The Digital Customer Customer touch points and the customer journey Omnichannel concept Transform to the customer Digital Technologies and the Organization Relationship Management Big Data: The Basis for it All The Human Factor in Digital Transformations Risks of Digital Transformation Technology Trends Data and Business Analytics Other Major Trends Preview of Coming Attractions Pathway to Digital Transformation Summary and Next Steps
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