1149 FA Level 1 courses in Coventry delivered On Demand

Overview Protect your business from prosecution and customers from illness by learning all the current requirements to satisfy UK Food Hygiene laws. This Food Hygiene Level 2 Diplomacourse will provide all the protocols and procedures that are essential to keep your foodstuff fresh and free from contamination. The online modules have been written with the assistance of industry experts and contain professional guidance on how to store and prepare every kind of food safely. You will also be trained in the importance of personal hygiene, preventing bacterial exposure, and performing pest control. Take this course now and ensure you will be open for future business. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Food Hygiene Level 2 Diploma. It is available to all students, of all academic backgrounds. Requirements Our Food Hygiene Level 2 Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 15 lectures • 10:10:00 total length •Module 01: Introduction to Food Hygiene: 01:18:00 •Module 02: Food Safety Hazards: 01:27:00 •Module 03: Food Safety Controls: 01:15:00 •Module 04: Personal Hygiene: 00:51:00 •Module 05: Cleaning Activities: 01:00:00 •Introduction to Food Safety and the Law: 00:29:00 •Bacteria and Microbiological Hazards: 00:27:00 •Physical, Chemical and Allergenic Hazards: 00:25:00 •Food Poisoning and Control Measures: 00:23:00 •Food Spoilage and Food Storage: 00:25:00 •Personal Hygiene: 00:29:00 •HACCP and Food Premises Part 01: 00:38:00 •HACCP and Food Premises Part-02: 00:28:00 •Cleaning: 00:20:00 •Reopening and Adapting Your Food Business during COVID-19: 00:15:00

Overview This comprehensive course on Functional Skills English Level 2 | Online Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Functional Skills English Level 2 | Online Course comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Functional Skills English Level 2 | Online Course. It is available to all students, of all academic backgrounds. Requirements Our Functional Skills English Level 2 | Online Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 1 sections • 12 lectures • 04:07:00 total length •Module 01: Linguistics: 00:42:00 •Module 02: Teaching Grammar and Vocabulary: 00:34:00 •Module 03: The Basics of Sentence: 00:08:00 •Module 04: Structure of Sentence: 00:16:00 •Module 05: Question: 00:11:00 •Module 06: Punctuation & Capitalisation: 00:21:00 •Module 07: Spelling: 00:24:00 •Module 08: English Pronunciation: 00:29:00 •Module 09: Teaching Receptive Skills: Reading: 00:17:00 •Module 10: Teaching Productive Skills: Writing: 00:15:00 •Module 11: Teaching Receptive Skills: Listening: 00:16:00 •Module 12: Teaching Productive Skills: Speaking: 00:14:00

Overview Every career or business needs some form of Project Planning. Learn how to master this skill and become a real manager in every sense of the word. This Level 2 Project Planning and Management course provides all knowledge and tools you'll need to set objectives and complete processes for any project or task. The course will train you to how to master all stages of a Project's life cycle and engage consistently with the stakeholders. By understanding and delivering the core concepts of an assignment, be it complex or simple, you will be recognised as an efficient and reliable Project Manager. Learn how to lead success. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Level 2 Project Planning and Management. It is available to all students, of all academic backgrounds. Requirements Our Level 2 Project Planning and Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 11 sections • 25 lectures • 09:49:00 total length •Introduction & Overview: 00:16:00 •Tools You Need: 00:19:00 •Teams & Leadership: 00:35:00 •Teams: 00:33:00 •Conflict: 00:35:00 •Project Communication: 00:25:00 •Didactic Communications: 00:22:00 •Basic Meeting Rules: 00:21:00 •Stakeholder Management: 00:19:00 •The Basics of Project Management: 00:19:00 •Project Needs: 00:21:00 •Scope and Requirements: 00:28:00 •Work Breakdown Structures: 00:27:00 •Displayed Thinking: 00:31:00 •Developmental Methodologies: 00:25:00 •Methodology Types: 00:26:00 •Selecting a Methodology: 00:22:00 •Effective Budgets & Schedules: 00:25:00 •Resource Estimating: 00:26:00 •Estimating Techniques: 00:26:00 •Project Performance: 00:25:00 •The Keys to Success: 00:23:00 •Project Performance Key Values: 00:24:00 •Change Management: 00:16:00 •Assignment - Level 2 Project Planning and Management: 00:00:00

Overview This comprehensive course on Level 3 Tax Accounting will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Level 3 Tax Accounting comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Level 3 Tax Accounting. It is available to all students, of all academic backgrounds. Requirements Our Level 3 Tax Accounting is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 16 lectures • 05:53:00 total length •Module 01: Tax System and Administration in the UK: 00:26:00 •Module 02: Tax on Individuals: 00:24:00 •Module 03: National Insurance: 00:17:00 •Module 04: How to Submit a Self-Assessment Tax Return: 00:15:00 •Module 05: Fundamentals of Income Tax: 00:32:00 •Module 06: Advanced Income Tax: 00:42:00 •Module 07: Payee, Payroll and Wages: 00:22:00 •Module 08: Capital Gain Tax: 00:29:00 •Module 09: Value Added Tax: 00:28:00 •Module 10: Import and Export: 00:21:00 •Module 11: Corporation Tax: 00:19:00 •Module 12: Inheritance Tax: 00:31:00 •Module 13: Double Entry Accounting: 00:15:00 •Module 14: Management Accounting and Financial Analysis: 00:15:00 •Module 15: Career as a Tax Accountant in the UK: 00:17:00 •Assignment - Level 3 Tax Accounting: 00:00:00

Overview Effective project management is the cornerstone for successful ventures across industries in an era marked by rapid advancements and technological evolutions. The "Level 3 - Project Management" course imparts learners the competencies and methodologies required to ensure that projects are executed efficiently and effectively. This Level 3 - Project Management course delves deep into the foundational pillars of project management. Whether it's understanding 'Key Concepts,' navigating the 'Initiation' phase, or mastering 'Planning Tools,' learners will gain comprehensive insights into project management.Be part of a transformative experience and ensure your projects achieve excellence, every time.How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Level 3 - Project Management. It is available to all students, of all academic backgrounds. Requirements Our Level 3 - Project Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 10 sections • 10 lectures • 01:46:00 total length •Key Concepts (I): 00:14:00 •Key Concepts (II): 00:10:00 •Initiation (I): 00:09:00 •Initiation (II): 00:09:00 •Planning (I): 00:10:00 •Module Six: Planning (II): 00:15:00 •Planning Tools: 00:10:00 •Executing the Project: 00:09:00 •Maintaining and Controlling the Project: 00:09:00 •Closing Out: 00:11:00

Dive into the fascinating world of particle physics through the Particle Physics Level 2 course. This course is designed to show you the ins and outs of particle physics. It will elevate your knowledge on the subject and help you pursue a rewarding career in the relevant sector. The Particle Physics Level 2 course will provide you with deep insights into particle physics. From the easily digestible modules, you will grasp the core principles of particle physics. This informative course will equip you with the key knowledge of elementary particles. In addition, you will get the opportunity to understand the fundamentals of particle acceleration. The course will also provide you with detailed lessons on radiation detectors. The comprehensive course will also assist you in learning the fundamentals of nuclear physics. After completing this Particle Physics Level 2 course, you will receive a certificate. This certificate will add significant value to your resume. Enrol in the course today and open new doors of opportunities. Learning Objectives Understand the fundamentals of particle physics Familiarise yourself with elementary particles Enrich your understanding of nuclear physics Grasp the principles of particle accelerators Build a clear understanding of radiation detectors Who is this Course for? This Particle Physics Level 2 course is ideal for aspiring particle physicists who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of the principles of particle physics or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course; however, an eye for detail and a creative mind is essential. Entry Requirement This course is available to all learners of all academic backgrounds. A good understanding of the English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successful completion of the Particle Physics Level 2 course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Particle Physicist Academic researcher Higher education lecturer Nanotechnologist Radiation protection practitioner Research scientist (physical sciences) Secondary school teacher Technical author Course Curriculum Module 01: Introduction to Particle Physics Introduction to Particle Physics 00:22:00 Module 02: Elementary Particles Elementary Particles 00:20:00 Module 03: The Nucleus The Nucleus 00:23:00 Module 04: Nuclear Physics Nuclear Physics 00:18:00 Module 05: Particle Accelerators Particle Accelerators 00:23:00 Module 06: Radiation detectors Radiation Detectors 00:37:00 Module 07: The Standard Model The Standard Model 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Are you a compassionate person with an interest in social care? Learn how to work with vulnerable adults and kickstart your career in safeguarding with the Adult Safeguarding Level 3 course. This training course is ideal for those who are new to this field and want to gain practical skills and knowledge for this role. Anyone who works with adults at risk is required to know their professional and legal responsibilities. This training program will teach you how to comply with the Care Act 2014 and the Mental Capacity Act 2005. You will also learn when to report a safeguarding concern and how to report it. Throughout the course, you will explore safeguarding policies and principles and develop essential leadership and social skills. Your Learning Goals Understand your professional and legal responsibilities for safeguarding vulnerable adults Develop your knowledge of safeguarding policies, principles, and procedures Learn how to conduct an adult protection investigation Understand the challenges that come with the role and how to deal with them in a professional manner Get an introduction to the legal framework of the Care Act 2014 Familiarise with the rules of whistleblowing and disclosure Develop your communication, leadership and interpersonal skills Learn how to report a safeguarding concern Who is this Course for? Adult Safeguarding Level 3 is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Safeguarding Vulnerable Adults Introduction to Safeguarding 00:30:00 Abuse 00:45:00 Mental Capacity Act 2005 00:30:00 Other Key Legislations 00:30:00 Responding to Safeguarding Alerts 00:30:00 Protocol of Information Sharing 00:30:00 Investigation 00:30:00 Psychology of Older Age What is 'Developmental Psychology'? 00:05:00 What is 'Gerontology'? 00:09:00 What we consider as 'old age' 00:09:00 What is 'ageing' and how it happens 00:08:00 Common stereotypes of older people 00:08:00 How stereotyping affects older people 00:08:00 Life stages and Theories 00:11:00 What do we look forward to in our older age? 00:06:00 Mental Capacity Act (MCA) Introduction to MCA 00:15:00 Statutory Principles & Their Applications 00:15:00 How to Help People to Make Their Own Decisions 00:20:00 How to Assess Mental Capacity 00:30:00 What 'Best Interests' Mean? 00:45:00 Protection for the People Providing Treatment or Care 01:00:00 Lasting Powers of Attorney (LPAs) 01:00:00 Role of the Court of Protection and Court-appointed Deputies 01:00:00 Advance decisions to Refuse Treatment 01:00:00 The New Independent Mental Capacity Advocate Service 01:00:00 Mental Health and Old Age Memory-related issues 00:12:00 Learning disabilities 00:08:00 Alzheimer's disease and Dementia 00:09:00 Chronic illness and Disabilities 00:08:00 Substance abuse (addictions) 00:06:00 Improving Health and Wellbeing The effects of exercising 00:09:00 Is it worth eating 'healthy' in older age? 00:09:00 What else affects 'health' and 'wellbeing'? 00:08:00 Caring for older people 00:06:00 Dementia Care Awareness and Misunderstanding 00:30:00 Symptoms of Dementia 00:10:00 Prevention and Treatment 00:05:00 The Impact Of Stigma 01:00:00 Caring for Dementia Victims 00:20:00 Home Adaptations for People with Dementia 01:00:00 Mock Exam Mock Exam- Safeguarding Vulnerable Adults 00:20:00 Final Exam Final Exam- Safeguarding Vulnerable Adults 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

The Level 2 Certificate in Horse Care is a comprehensive course designed to provide students with essential knowledge and practical skills in horse care. It covers various aspects, including understanding the equine environment, dietary requirements, horse health, nursing sick horses, zoonotic and notifiable diseases, and health and safety practices. Learning Outcomes: Demonstrate an understanding of the factors that contribute to a healthy equine environment. Gain knowledge of equine dietary needs and formulate appropriate feeding plans. Identify signs of horse health and implement appropriate care and nursing techniques for sick horses. Recognize zoonotic and notifiable diseases and understand their impact on equine health and human safety. Comply with health and safety regulations and apply safe practices when handling horses and working in equine-related environments. Why buy this Level 2 Certificate in Horse Care? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Level 2 Certificate in Horse Care there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Level 2 Certificate in Horse Care course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Level 2 Certificate in Horse Care does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Level 2 Certificate in Horse Care was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Level 2 Certificate in Horse Care is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01 : Environment Environment 00:10:00 Module 02 : Diet Diet 00:11:00 Module 03 : The Healthy Horse The Healthy Horse 00:12:00 Module 04 : Nursing the Sick Horse Nursing the Sick Horse 00:14:00 Module 05: Zoonotic and Notifiable Diseases Zoonotic and Notifiable Diseases 00:05:00 Module 06: Health and Safety Health and Safety 00:12:00 Assignment Assignment - Level 2 Certificate in Horse Care 00:00:00

The Level 1 & 2 Food Hygiene Certificate and HACCP Training course is designed to provide learners with essential knowledge and skills related to food safety and hazard control. It covers fundamental principles of food hygiene, understanding and managing food safety hazards, personal hygiene, cleaning activities, and the application of HACCP (Hazard Analysis and Critical Control Points) in food premises. Additionally, the course includes information on adapting food businesses during COVID-19. Learning Outcomes: Level 1 - Food Hygiene and HACCP: Gain an understanding of the basics of food hygiene and its importance in food handling and preparation. Identify various food safety hazards and learn effective control measures to prevent contamination. Learn about personal hygiene practices that are essential for maintaining food safety. Understand the importance of cleaning activities and their role in maintaining a hygienic environment. Summarize key concepts related to food hygiene and HACCP principles. Level 2 - Food Hygiene and HACCP: Develop an understanding of food safety laws and regulations and their application in food premises. Identify and assess various microbiological, physical, chemical, and allergenic hazards in food. Learn about food poisoning and effective control measures to prevent foodborne illnesses. Understand the principles of food spoilage, proper food storage, and its impact on food safety. Explore best practices for personal hygiene to prevent food contamination. Gain insights into HACCP principles and their application in food premises. Learn about the importance of maintaining cleanliness and hygiene in food establishments. Adapt and manage food businesses during the COVID-19 pandemic, considering safety measures and guidelines. Why buy this Food Hygiene and HACCP? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Food Hygiene and HACCP you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Food Hygiene and HACCP does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Food Hygiene and HACCP was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Food Hygiene and HACCP is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Level 1- Food Hygiene and HACCP Module 01: Introduction to Food Hygiene 01:18:00 Module 02: Food Safety Hazards 01:27:00 Module 03: Food Safety Controls 01:15:00 Module 04: Personal Hygiene 00:51:00 Module 05: Cleaning Activities 01:00:00 Level 2 - Food Hygiene and HACCP Introduction to Food Safety and the Law 00:35:00 Bacteria and Microbiological Hazards 00:29:00 Physical, Chemical and Allergenic Hazards 00:25:00 Food Poisoning and Control Measures 00:24:00 Food Spoilage and Food Storage 00:38:00 Personal Hygiene 00:25:00 HACCP and Food Premises Part 01 00:38:00 HACCP and Food Premises Part-02 00:28:00 Cleaning 00:27:00 Reopening and Adapting Your Food Business During COVID-19 00:16:00 Mock Exam Mock Exam - Level 1 & 2 Food Hygiene Certificate and HACCP Training 00:20:00 Final Exam Final Exam - Level 1 & 2 Food Hygiene Certificate and HACCP Training 00:20:00

The Level 1 Help Desk Training course is designed to equip individuals with the essential skills and knowledge required to become efficient and effective Helpdesk Administrators. From business telephone skills to customer service and organizational abilities, learners will develop key competencies to excel in this role. Learning Outcomes: Understand the role and responsibilities of a Helpdesk Administrator and the importance of their contributions. Develop excellent business telephone skills to handle incoming calls professionally and efficiently. Learn how to represent the boss and the company with professionalism and poise. Master essential tasks such as managing mail services, shipping, and making travel arrangements. Acquire skills in organizing meetings and conferences effectively. Enhance time management abilities to prioritize tasks and meet deadlines. Learn the fundamentals of record-keeping and maintaining an efficient filing system. Develop business writing skills for effective communication in various contexts. Strengthen organizational skills to handle tasks and responsibilities efficiently. Cultivate effective communication skills for both written and verbal interactions. Understand the importance of providing exceptional customer service in a helpdesk setting. Learn techniques for effective planning and scheduling to optimize productivity. Gain proficiency in handling invoicing and petty cash tasks accurately and responsibly. Why buy this Level 1 Help Desk Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Level 1 Help Desk Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Level 1 Help Desk Training course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Level 1 Help Desk Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Level 1 Help Desk Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Level 1 Help Desk Training is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Level 1 Help Desk Training Module 1: Introduction to Personal Assistant 00:20:00 Module 2: Business Telephone Skills 00:21:00 Module 3: Representing Your Boss and Company 00:37:00 Module 4: Mail Services and Shipping 00:28:00 Module 5: Travel Arrangements 00:27:00 Module 6: Organising Meeting and Conferences 00:28:00 Module 7: Time Management 00:38:00 Module 8: Record Keeping and Filing Systems 00:31:00 Module 9: Business Writing Skills 00:43:00 Module 10 :Organisational Skills 00:28:00 Module 11: Communication Skills 00:28:00 Module 12: Customer Service 00:19:00 Module 13: Effective Planning and Scheduling 00:49:00 Module 14: Invoicing/Petty Cash 00:30:00 Mock Exam Mock Exam - Level 1 Help Desk Training 00:20:00 Final Exam Final Exam - Level 1 Help Desk Training 00:20:00 Assignment Assignment - Level 1 Help Desk Training 00:00:00