2692 Exercises courses in London delivered Online

The PROUD Principle® 1 Day online workshop. An innovative and powerful Customer Service model, providing customer service excellence.

Scottish Gaelic Beginner Conversation Course for online learners worldwide.

Are basic leadership and critical thinking abilities your strong point? Do you blossom with seeing day to day operations running easily? Do you know how to set goals clearly? Then this course is perfect for you to become the leader in managing businesses. Description: Business Corresponding refers to the exercises related to running an organisation, for example, controlling, leading, monitoring, organising and planning of a business. This course will set you up for a profession in a business administration condition where you will have the capacity to perform business-related exercises and in addition administration obligations viably. In this course you will cover various scopes like Business Communications which will no doubt enhance your ability.  Who is the course for? For employees who are aiming for a promotion, joining a team leader role for the first time or looking forward to becoming a top executive in business management. Or anyone who are interested in leading and managing their own business. Entry Requirement: This course is available to all learners, of all academic background. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Business Corresponding Diploma will be useful and would be beneficial for the management occupations especially the following careers: Administrative Services Manager Advertising, Promotions and Marketing Managers Agricultural Managers Architectural and Engineering Managers Compensation and Benefits Managers Computer and Information Systems Manager Construction Managers Financial Managers Food Services Managers Human Resources Managers Industrial Production Managers Management Directors Medical and Health Managers Natural Sciences Managers And other Top Executives Business Corresponding Diploma PART I-PREPARING TO WRITE THE LETTER-CHAPTER 1 01:00:00 PART I-PREPARING TO WRITE THE LETTER-CHAPTER 2 01:00:00 PART I-PREPARING TO WRITE THE LETTER-CHAPTER 3 01:00:00 PART I-PREPARING TO WRITE THE LETTER-CHAPTER 4 01:00:00 PART II-HOW TO WRITE THE LETTER-CHAPTER 5 01:00:00 PART II-HOW TO WRITE THE LETTER-CHAPTER 6 01:00:00 PART II-HOW TO WRITE THE LETTER-CHAPTER 7 01:00:00 PART III-STYLE-MAKING THE LETTER PERFECT-CHAPTER 8 01:00:00 PART III-STYLE-MAKING THE LETTER READABLE-CHAPTER 9 01:00:00 PART III-STYLE-MAKING THE LETTER PERFECT-CHAPTER 10 01:00:00 PART III-STYLE-MAKING THE LETTER READABLE-CHAPTER 11 01:00:00 PART IV-THE DRESS OF A BUSINESS LETTER-CHAPTER 12 01:00:00 PART IV-THE PRESENTATION OF A BUSINESS LETTER-CHAPTER 13 01:00:00 PART IV-THE PRESENTATION OF A BUSINESS LETTER-CHAPTER 14 01:00:00 PART IV-THE PRESENTATION OF A BUSINESS LETTER-CHAPTER 15 00:15:00 Mock Exam Mock Exam- Business Corresponding: Letter Writing Course 00:20:00 Final Exam Final Exam- Business Corresponding: Letter Writing Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Learning Objectives Introduction , Change Management , Conclusion   Pre-Requisites No prerequisites are required.   Description The overall goal of this program is to enable managers to learn and apply a practical approach to managing change that can be used to deal with their dynamic, complex, and continuously changing work environment. Our emphasis is on helping managers cope with the real world changes they face on a regular basis as well as on how to lead the large scale transformational changes that occur. We present tools, templates and skills that a manager can use at work as well as providing an analytic framework to understand the different kinds of changes they are likely to experience. Upon completion, each learner will have completed a series of exercises that will enable them both to learn the relevant change management skills as well as to identify future opportunities for development. Everyday Change Management Beginner Course Introduction 00:03:00 Lesson 01: Why Change Management Matters 00:07:00 Lesson 02: Understanding Change 00:15:00 Lesson 03: Change Management-One Size Does Not Fit All 00:12:00 Lesson 04: Managing the Change Process 00:07:00 Course Recap 00:02:00

🌟 Discover Your Life's Purpose - Embark on a Transformational Journey to Find Yourself! 🌟 Are you seeking clarity and meaning in your life? Uncover your true calling and embark on an enlightening expedition with our groundbreaking online course - 'Life's Purpose: A Journey to Find Yourself.'   🚀 What Will You Gain? 🔍 Self-Discovery: Delve deep into introspection exercises and uncover the core of your being. 🌟 Clarity & Direction: Identify your passions, strengths, and values to pave the path toward your life's purpose. 🧘‍️ Inner Peace: Learn mindfulness techniques and practices to achieve mental clarity and serenity. 🌈 Fulfillment: Discover how aligning with your purpose brings joy, satisfaction, and a sense of fulfillment.   🎓 Course Highlights: 🔮 Comprehensive Modules: Engage with expertly crafted modules designed to guide you step-by-step on your transformative journey. 🤝 Interactive Learning: Connect with a supportive community of like-minded individuals and gain insights through discussions and shared experiences. 📚 Practical Tools: Access worksheets, meditations, and practical exercises to implement newfound insights into your daily life.   👥 Who Is This For? Whether you're a student figuring out your career path, a professional seeking more meaningful work, or simply someone eager to live a purpose-driven life, this course is for YOU!   🌟 Limited Time Offer: Enroll now to take advantage of our special offer and start your journey toward a more purposeful and fulfilling life. 🎯 Don't miss this opportunity to unlock your true potential and live a life aligned with your deepest aspirations. Join 'Life's Purpose: A Journey to Find Yourself' today! Sign up now and embrace the transformative power of discovering your life's purpose! 🌟✨ Course Curriculum Module- 1 00:00 Module- 2 00:00 Module- 3 00:00 Module- 4 00:00 Module- 5 00:00 Module- 6 00:00 Module- 7 00:00 Module- 8 00:00 Module- 9 00:00 Module- 10 00:00

MindBreath Coaching offers a confidential environment to explore where you currently are personally or professionally and to move forward at your own pace.

The Negative Thought Pattern Interrupt does exactly what it says Course curriculum 1 Welcome to the course! Welcome from Simon Lee Maryan, Course Creator What is the Immediate Care Process? CPD Accreditation About the Course Creator How to Navigate this course What Are Your Initial Outcomes Individual Change Readiness Assess 2 Part 1 - Theory Part 1 - Introduction Video 3 Bonus Module 1: Psychological and Physiological Effects of Stress Lesson BM1.1: Stress and Work Lesson BM1.2: Types of Stress and Causes Lesson BM1.3: Physical Effects of Stress - Musculoskeletal Lesson BM1.4: Physical Effects of Stress - Respiratory Lesson BM 1.5: Physical Effects of Stress - Cardiovascular Lesson BM 1.6: Physical Effects of Stress - Endocrine Lesson BM 1.7: Physical Effects of Stress - Gastrointestinal Lesson BM 1.8: Physical Effects of Stress - Nervous Lesson BM 1.9 - Psychological Effects of Stress 4 Bonus Module 2: Psychological and Physiological Effects of Fatigue Lesson BM 2.1: Definition of Fatigue Lesson BM 2.2: Types of fatigue and Causes Lesson BM 2.3: Psychological Effects of Fatigue Lesson BM 2.4: Methods to Manage Stress and Fatigue 5 Module 1: Foundation Theory Lesson 1.1: The Principles for Success Lesson 1.2: Creating Outcomes with Positive Effect Lesson 1.3: Cause and Effect Lesson 1.4: The Mind-Body Connection Lesson 1.5: Neurological Connections Lesson 1.6: The Presuppositions for Life 6 Module 2: Communication Principles and Skills Module 2: Introduction Video Lesson 2.1: A Communication Model Lesson 2.2: Observing Body Language and Non-Verbal Communication Lesson 2.2.1: Behavioural Profiling Aide Memoire Lesson 2.2.2: Basic Behavioural Profiling Exercises Lesson 2.3: Rapport - What is it, how do we build and maintain it? Lesson 2.4: Our Senses and Language Lesson 2.4.1: Exercise - Sensory Preference Lesson 2.4.1 - Exercise Worksheet Lesson 2.5: Predicate Language Module 2 Assessment 7 Module 3: The Limbic System, Memory and Brain Activity Lesson 3.1: How the Limbic System Affects Memory Lesson 3.1.1: Memory Graphics - Downloads Lesson 3.2: Perceptual Blindness and Conscious Overload Lesson 3.3: Brain Activity and Brain Waves Lesson 3.4: Circadian Rhythm Lesson 3.4.1: Exercise Worksheet - Sleep Diary Lesson 3.5:Ultradian Rhythm Module 3 Assessment 8 Module 4: Influences on Your State of Mind, Emotions, Beliefs and Decisions Lesson 4.1: Influences on Your State of Mind Lesson 4.2: Emotional Response vs Decisions Lesson 4.3: Beliefs Lesson 4.4: Identifying Limiting Beliefs Lesson 4.4.1: Exercise Worksheet - Identify Your Limiting Beliefs Lesson 4.5: Limiting Beliefs - Framing Principle, Frame of Reference Lesson 4.5.1: Reframing, Schemas, Meaning Lesson 4.5.2 - Exercise Worksheet - Identify Your Frames of Reference, Schemas and Meaning Lesson 4.6: Values Lesson 4.6.1: Values Exercise Video Explanation Lesson 4.6.1 - Values Exercise WorkSheet Lesson 4.6.2: Beliefs Behind Your Values Video Explanation Lesson 4.6.2 - Exercise Worksheet 2 - Beliefs Behind Your Values Module 4 Assessment 9 Module 5: Behavioural Change Module 5: Introduction Video Lesson 5.1: The Behavioural Change Learning Cycle Behavioural Change Learning Cycle - Video Explanation Behavioural Change Learning Cycle PDF Lesson 5.2: The Intentional Change Model Lesson 5.2.1: Reflective Exercise - Who Helped Me and Who Tried Lesson 5.3: The Intentional Change Model Cont. Module 5 Assessment 10 Part 2 - Techniques Part 2 - Techniques Introduction 11 Module 6: Negative Thought Pattern Interrupt Lesson 6.1: Negative Thought Pattern Interrupt - What Is It? Lesson 6.2: NTPI - The Process Overview Lesson 6.3: NTPI - The Process in Detail Lesson 6.4: NTPI - Live Video Demo with Client 12 Module 7: The Whole Brain State Lesson 7.1: The Whole Brain State (WBS) - Description Lesson 7.2: WBS - The Process Lesson 7.3: The Whole Brain State - Live Video Demo with Client 13 Module 8: Anchoring Lesson 8.1: Brief History of Anchoring Lesson 8.2: Uses of Anchoring Lesson 8.4.1: Icarus Anchoring Process - PDF Download Lesson 8.4: The Anchoring Process Lesson 8.5: Anchoring - Live Video Demo with Client Lesson 8.6: Hot to Bring All Three Techniques Together 14 Bonus Module 3: Personal Needs Lesson B3.1: How are Your Personal Needs Being Fulfilled? Lesson B 3.2 - Exercise Worksheet - Hierarchy of Needs 15 Next steps More resources for you Before you go...

Going the digital experience research route? Learn how a human centric approach to digital transformation results in a positive experience for all involved.

This Creative Writing Course is the perfect starting point for anyone eager to dive into the world of storytelling. Whether you’ve always dreamed of writing a novel, crafting compelling short stories, or simply improving your writing skills for your blog, this course is designed to guide you through every step of the creative process.

Customer Service Level 2: In today's competitive landscape, customer service isn't just a nice-to-have; it's a critical component of business success. The ability to provide exceptional customer service can be the difference between thriving and merely surviving in the market. Building upon the foundational principles covered in Customer Service Level 1, our comprehensive Customer Service Level 2 course delves deeper into advanced strategies and techniques to elevate your customer experience to new heights.   Module 1: Introduction to Customer Service The foundation of exceptional customer service begins with a thorough understanding of its principles and importance. In this module, participants will gain insights into the fundamental concepts of customer service, including its role in business success, the impact of positive customer experiences, and the psychology of customer satisfaction. Through interactive lessons and case studies, learners will develop a solid understanding of why customer service excellence is crucial for organizations across industries. Module 2: Customer Needs Assessment and Problem Solving Anticipating and addressing customer needs effectively is a cornerstone of outstanding customer service. This module equips participants with the skills to assess customer requirements accurately and proactively identify potential issues before they escalate. Through role-playing exercises and real-world scenarios, learners will hone their problem-solving abilities and learn how to tailor solutions to meet the unique needs of each customer. Module 3: Effective Customer Engagement and Relationship Management Building strong and lasting relationships with customers is essential for fostering loyalty and driving repeat business. In this module, participants will discover strategies for engaging customers effectively across various touchpoints, including in-person interactions, phone calls, emails, and social media platforms. Through practical tips and best practices, learners will learn how to cultivate trust, empathy, and rapport with customers, leading to enhanced satisfaction and loyalty. Module 4: Handling Complaints and Service Recovery Even the best organizations encounter challenges and complaints from customers. However, it's how these issues are addressed and resolved that truly sets companies apart. In this module, participants will learn proven techniques for managing customer complaints with professionalism and empathy. From active listening and de-escalation strategies to offering appropriate solutions and service recovery, learners will gain the confidence and skills needed to turn negative experiences into opportunities for customer delight. Module 5: Multi-Channel and Global Customer Service In today's interconnected world, customers expect seamless service experiences across multiple channels and geographic locations. This module explores the complexities of providing customer service in a global, multi-channel environment. Participants will learn how to leverage technology effectively to streamline communication and support processes, while also respecting cultural nuances and preferences. Through case studies and practical exercises, learners will gain insights into best practices for delivering exceptional customer service in diverse settings.   Course Features: Interactive Learning: Engaging multimedia content, including videos, quizzes, and simulations, keeps participants actively involved throughout the course. Expert Instruction: Our experienced instructors bring a wealth of knowledge and real-world experience to guide learners through each module. Practical Applications: From role-playing exercises to case studies, participants will have ample opportunities to apply their newfound knowledge in realistic scenarios. Flexible Learning: Access the course anytime, anywhere, via our user-friendly online platform, allowing participants to learn at their own pace and convenience. Certification: Upon successful completion of the course, participants will receive a certificate, recognizing their commitment to excellence in customer service.   Conclusion: Customer Service Level 2 is designed for professionals who are committed to delivering exceptional customer experiences and driving business success. Through a comprehensive curriculum covering advanced topics such as needs assessment, problem-solving, relationship management, complaint handling, and global service delivery, participants will emerge with the skills and confidence needed to excel in today's competitive marketplace. Join us on this transformative journey and elevate your customer service to the next level. Course Curriculum Module 1 Introduction to Customer Service Introduction to Customer Service 00:00 Module 2 Customer Needs Assessment and Problem Solving Customer Needs Assessment and Problem Solving 00:00 Module 3 Effective Customer Engagement and Relationship Management Effective Customer Engagement and Relationship Management 00:00 Module 4 Handling Complaints and Service Recovery Handling Complaints and Service Recovery 00:00 Module 5 Multi-Channel and Global Customer Service Multi-Channel and Global Customer Service 00:00