797 Etiquette courses

In today's fast-paced digital landscape, mastering Email Writing Tactics for Better Team Communication is indispensable. Effective email communication serves as the lifeblood of modern business interactions, facilitating seamless collaboration and fostering productivity across teams. In a world where virtual communication reigns supreme, the ability to craft clear, concise, and compelling emails is not just a skill but a necessity. This Email Writing course provides invaluable insights into crafting impactful emails, covering essential modules such as E-Mail Communications, Writing Styles and Tone, and Exercise Caution to avoid common pitfalls. By honing these skills, individuals can enhance their professional credibility, streamline communication workflows, and mitigate misunderstandings. With the growing demand for proficient email writers in the UK job market, mastering Email Writing can unlock lucrative job opportunities, with salaries averaging £30,000 to £35,000 annually. Enroll in this Email Writing Tactics course today to equip yourself with the indispensable skillset needed to thrive in the competitive professional landscape of the digital age. Key Features: CPD Certified Email Writing Course Free Certificate from Reed CIQ Approved Email Writing Course Developed by Specialist Lifetime Access Course Curriculum: Email Writing Module 01: E-Mail Communications Module 02: Fundamentals of Writing Effective E-mails Module 03: Manage Your E-mail Module 04: Writing Styles and Tone Module 05: Additional Tips for Writing Effective E-Mail Module 06: Exercise Caution Learning Outcomes: Master professional email etiquette for effective team communication and collaboration. Craft concise and clear emails using appropriate writing styles and tone. Implement strategies to efficiently manage and organize your email inbox. Enhance communication effectiveness by understanding various writing fundamentals. Apply additional tips and techniques to improve email communication impact. Exercise caution to avoid common pitfalls and ensure professionalism in emails. CPD 10 CPD hours / points Accredited by CPD Quality Standards Email Writing Tactics for Better Team Communication 1:56:21 1: Module 01: E-Mail Communications Preview 16:41 2: Module 02: Fundamentals of Writing Effective E-mails 24:15 3: Module 03: Manage Your E-mail 20:04 4: Module 04: Writing Styles and Tone 17:44 5: Module 05: Additional Tips for Writing Effective E-Mail 18:14 6: Module 06: Exercise Caution 18:23 7: CPD Certificate - Free 01:00 Who is this course for? This Email Writing Tactics course is accessible to anyone eager to learn more about this topic. Through this Email Writing Tactics course, you'll gain a solid understanding of Email Writing Tactics. Moreover, this course is ideal for: Team leaders seeking to improve team communication efficiency. Professionals aiming to enhance email writing skills for better collaboration. Employees looking to streamline email management and organisation. Business owners wanting to ensure professionalism in team communication. Anyone interested in mastering effective email communication strategies. Requirements There are no requirements needed to enrol into this Email Writing Tactics course. We welcome individuals from all backgrounds and levels of experience to enrol into this Email Writing Tactics course. Career path After finishing this Email Writing Tactics course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Email Writing are: Administrative Assistant - £18K to 25K/year Customer Service Representative - £18K to 28K/year Marketing Assistant - £20K to 30K/year Human Resources Coordinator - £22K to 35K/year Project Coordinator - £24K to 38K/year Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

24-Hour Flash Sale! Prices Reduced Like Never Before!! Businesses usually plan ahead for their future moves and plans, basing their decisions on prior data. Making dynamic judgements becomes difficult if data is not adequately organised and maintained. In the UK, businesses lose an estimated £12 billion annually due to poor data quality; highlighting the critical role of proficient data administrators. Our comprehensive bundle is designed to enhance your proficiency with the latest tools and compliance practices to make you an asset in any office setting. This bundle covers everything from basic data entry skills to advanced data analysis with Google Data Studio, ensuring a well-rounded skill set. Courses like the Data Entry Administrator Diploma and Data Entry Clerk & Office Admin Assistant provide foundational knowledge, while General Data Protection Regulation (GDPR) & Cyber Security Management addresses crucial security practices. Additionally, practical skills in Microsoft Excel, Business and Data Analytics, and Financial Analysis are taught, equipping you to handle complex data environments effectively. Courses Are Included in this Data Entry Administrator & Clerk Bundle: Course 01: Data Entry Administrator & Clerk - CPD Certified Course 02: Google Data Studio: Data Analytics Course 03: General Data Protection Regulation (GDPR) & Cyber Security Management Course 04: Business and Data Analytics for Beginners Course 05: Business Administration Course 06: Office Admin Assistant Course 07: Office Administration & Skills Diploma Course 08: Business Improvement Course 09: Financial Analysis Course Course 10: Ultimate Microsoft Excel For Business Bootcamp Course 11: Diploma in Business Proposal Writing Course 12: Business Etiquette and Professional Behaviour Course 13: Negotiation Skills Certificate Course 14: Diploma in Performance Management Course 15: Workplace Confidentiality Course 16: Project Management Course Course 17: Product Management Course 18: Strategic Marketing & Planning Course 19: Visual Merchandising Diploma Course 20: Customer Service Training Embrace the opportunity to become a cornerstone of workplace efficiency and data management by enroling in our Data Entry Administrator course. Enrol now and join us to advance your career and become part of the future of business operations. Learning Outcomes of this Bundle: Master efficient data entry techniques and office administration skills. Analyse data effectively using Google Data Studio and Excel. Understand GDPR compliance and cyber security essentials. Develop business and financial analysis skills for workplace application. Enhance communication, negotiation, and project management capabilities. Apply strategic planning and performance management in business settings. This Diploma in Data Entry Administrator at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Moreover, this diploma offers learners the opportunity to acquire skills that are highly valued in the field of Data Entry. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the Data Entry setting. The skills and knowledge gained from this course will enable learners to make meaningful contributions to Data Entry-related fields, impacting their Data Entry experiences and long-term development. Course Curriculum Course 01: Data Entry Administrator & Clerk - CPD Certified Module 01: Introduction Module 02: Using the Computer Module 03: Common Rules and Guidelines Module 04: Using Excel for Efficient Data Entry Module 05: Using Excel's Flash Fill and Autofill to Automate Data Entry Module 06: How to Create a Form in Excel? Module 07: Using Statistics Packages Course 02: Google Data Studio: Data Analytics Module 01: Introduction to GDS Module 02: Data Visualisation Module 03: Geo-visualisation Module 04: A Socio-Economic Case Study Course 03: General Data Protection Regulation (GDPR) & Cyber Security Management Module 01: The Purpose and Principles of the UK GDPR Module 02: The Legal Foundations of GDPR Module 03: The Governance of GDPR Module 04: Protecting Personal Data Module 05: Exemptions to GDPR Module 06: International Transactions and National Security Module 07: Introduction to Cyber Security Module 08: Cyber Attacks Module 09: Cybercrimes Module 10: Cyber Security and Data Breaches Module 11: Password Management Module 12: Internet Browsing Module 13: Office and Remote Work Security Module 14: Device Management Module 15: Preventative Measures =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously, it was £12.99*20 = £390) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £89) CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring data entry clerks Office administrators Career changers Business professionals Administrative staff Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Data Entry Administrator: £18,000 - £25,000 Office Manager: £24,000 - £35,000 Business Analyst: £35,000 - £60,000 Financial Analyst: £30,000 - £50,000 Project Manager: £30,000 - £70,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD . CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Data Entry Administrator at QLS Level 3 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Elevate your career with our Receptionist course! Gain mastery in communication, front desk management, scheduling, and more. Become an office cornerstone. Enrol now!

Embark on the ultimate journey of 'Job Search Skills & Interview Preparation in the UK' to unlock doors of myriad opportunities. From the canvas of a captivating CV to the dynamic strategies of the UK job market, this course is your beacon to outshine in the job-hunting arena. Dive deeper into the art of LinkedIn, delve into the nuances of interview etiquette, and emerge with the confidence to negotiate and follow-up post-interview. Learning Outcomes Navigate the unique landscape of the UK job market. Design a standout CV tailored to UK employers' expectations. Strategise job search methods, encompassing both traditional and digital avenues. Master the art of compelling cover letters and job applications. Hone interview techniques specific to the UK, from preparation to post-interview negotiations. Why choose this Job Search Skills & Interview Preparation in the UK course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Job Search Skills & Interview Preparation in the UK Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Job Search Skills & Interview Preparation in the UK course for? Individuals seeking employment in the UK. University graduates initiating their job-hunting journey. Job seekers keen to elevate their interview skills. Professionals transitioning between industries or roles within the UK. Anyone eager to harness LinkedIn and digital platforms for job searching. Career path Recruitment Consultant: £22,000 - £35,000 LinkedIn Specialist: £25,000 - £40,000 CV Writer: £20,000 - £33,000 Career Coach: £30,000 - £50,000 Job Search Strategist: £28,000 - £45,000 Interview Trainer: £24,000 - £42,000 Prerequisites This Job Search Skills & Interview Preparation in the UK does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Job Search Skills & Interview Preparation in the UK was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Job Search in the UK Introduction to Job Search in the UK 00:11:00 Module 02: Crafting an Effective CV (Curriculum Vitae) Crafting an Effective CV (Curriculum Vitae) 00:13:00 Module 03: Job Search Strategies in the UK Job Search Strategies in the UK 00:16:00 Module 04: Leveraging LinkedIn for Job Search Leveraging LinkedIn for Job Search 00:16:00 Module 05: Job Application and Cover Letters Job Application and Cover Letters 00:14:00 Module 06: Interview Preparation in the UK Interview Preparation in the UK 00:15:00 Module 07: Post-Interview Follow-up and Negotiation Post-Interview Follow-up and Negotiation 00:14:00

Diploma in SEO and Digital Marketing: Overview SEO helps to increase web traffic. It improves website visibility and lets you stay ahead of your competitors. On top of that, it's an essential aspect of digital marketing. Learn the most productive SEO techniques for a successful digital marketing journey by taking this Diploma in SEO and Digital Marketing course.  In this Diploma in SEO and Digital Marketing course, you'll learn the tips and tricks to improve your SEO rankings. The training will explain the different types of SEO in digital marketing and how to create an SEO strategy to double or triple your search traffic. The course will also discuss the digital marketing categories and how to use them. You'll also learn the best SEO practices to improve your Google rankings.  Learning Outcomes Understand the difference between keywords and topics Know how internet marketing works Explore the roadmap to becoming a digital marketing expert Learn to build a top-notch wordpress website Enrich your knowledge of internet marketing Understand how to make money as an affiliate marketer Be able to improve your brand visibility Who is the Course for? This Diploma in SEO and Digital Marketing course is suitable for anyone interested in learning the fundamentals of SEO and digital marketing. This comprehensive course will open doors to fantastic career opportunities.  Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy, and ICT are required to attend this course. Assessment  At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Why Choose Us? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Career Path Diploma in SEO and Digital Marketing Course provides useful skills to possess, and would be beneficial for the following professionals: Entrepreneur/Businessman Marketing and Promotions Specialist Marketing Manager Product Creator Sales Manager Sales and Promotions Specialist Top Executive Diploma in SEO and Digital Marketing - New Version Module 01: Fundamentals of Digital Marketing 00:45:00 Module 02: Growth Hacking 00:34:00 Module 03: Customer Journey 00:35:00 Module 04: Content Marketing 00:36:00 Module 05: Search Engine Optimization 00:42:00 Module 06: E-Mail Marketing 00:45:00 Module 07: Facebook Marketing 00:43:00 Module 08: Instagram Marketing 00:46:00 Module 09: Twitter Marketing 00:37:00 Module 10: Youtube Marketing 00:36:00 Module 11: Mobile Marketing 00:35:00 Diploma in SEO and Digital Marketing - Old Version SEO Basics What Is Search Engine Optimization? 01:00:00 Search Engines That Use SEO 01:00:00 Using SEO In Website Text 01:00:00 Using SEO For Google Ads 01:00:00 Using SEO For Article Marketing 01:00:00 Using SEO In Press Releases 00:30:00 Using Longtail Keywords 00:30:00 Using Google To Discover The Best Keywords 00:30:00 SEO For Video Ads 00:30:00 SEO In Photos 00:30:00 Blogging With SEO Marketing 01:00:00 Using A SEO Company 01:00:00 SEO Techniques Introduction to SEO 00:30:00 Improve Engagement to Improve Rankings 01:00:00 Make Your Existing Pages Longer 00:30:00 Focus on YouTube SEO 00:30:00 Improve Site Speed 00:30:00 Focus on Topics Instead of Keywords 00:30:00 Build Backlinks 00:15:00 Reporting and Analytics 00:30:00 Technical Optimization 00:30:00 Local SEO and Listings 00:30:00 Guest posting 00:30:00 Effective Seo Tools 01:00:00 Digital Marketing Sales and Marketing 00:30:00 How Internet Marketing Works 01:00:00 How To Make Money With Internet Marketing 01:00:00 What is Affiliate Marketing 00:30:00 Competition in Internet Marketing 00:30:00 Researching in Internet Marketing 01:00:00 Desperate Niches 00:30:00 Profitable Niches 00:30:00 Clickbank 00:30:00 What is Traffic? 00:30:00 Traffic vs. Relevance 00:30:00 Article Marketing 01:00:00 Paid forms of Traffic - 1 01:00:00 Paid forms of Traffic - 2 01:00:00 Search Engine Optimization 00:30:00 Search Engine Optimization 2 00:30:00 Best SEO Practice 02:00:00 Blogs - WordPress 01:00:00 Blogs - WordPress II 03:00:00 Email Marketing I 00:30:00 Email Marketing II 01:00:00 Internet Marketing Strategy I 01:00:00 Your own website vs free options online I 00:30:00 Your own website vs free options online II 01:00:00 Email Marketing Introduction to Email Marketing 00:30:00 Using Email Marketing Software 00:30:00 Building Email Lists by Quantity 00:30:00 Building Email Lists by Quality 00:30:00 Crafting an Email 01:00:00 Analyzing and Tracking Your Email Marketing Strategy 00:30:00 Facebook Marketing Basics Introduction to Facebook 00:15:00 Why You Should Care 00:15:00 Setting up a Facebook Page 00:30:00 How to Get More Likes for Your Facebook Page 00:30:00 Facebook Advertising 00:30:00 How Much Does Facebook Advertising Cost? 00:30:00 Marketing on Facebook 01:00:00 Create a Content Calendar 00:15:00 Understanding Edge Rank & the Art of Engagement 00:15:00 Twitter Marketing TWITTER FOR BUSINESS 00:15:00 TOP TWITTER TIPS 00:15:00 TWITTER IS 00:15:00 BUSINESS TERMS 00:15:00 WHY USE TWITTER FOR MARKETING 00:15:00 TWITTER MARKETING BASICS 01:00:00 TWITTER METRICS 00:30:00 YOUR BIO 00:15:00 WHEN TO TWEET 00:15:00 BUILDING YOUR COMMUNITY 00:15:00 GENERATING LEADS 00:15:00 REAL-TIME TWITTER MARKETING 00:15:00 ENGAGEMENT 00:15:00 TWETIQUETTE (TWEETING ETIQUETTE) 00:15:00 Pinterest Social Marketing Introduction 00:30:00 How to Use Pinterest 01:00:00 How to Win the Hearts of the Target Audience on Pinterest 01:00:00 Understanding Pinterest Etiquette 00:30:00 Marketing Strategies to Build Your Brand and Your Followers 02:00:00 Monetizing Pinterest through Market Hunting 01:00:00 Pinterest Tools to Use in Your Marketing Arsenal 00:15:00 Conclusion 00:15:00 Google Adwords Benefits of online advertising and AdWords 00:30:00 Choosing a campaign type 00:30:00 Measure your results 00:30:00 Blogging Introduction 01:00:00 The Anatomy Of A Profitable Blog 02:00:00 Quick & Easy Optimization 00:30:00 Extending Your Blog's Functionality 00:15:00 Turbocharged Profit Strategies 01:00:00 Recommended Reading Successful Search Engine Marketing 00:00:00 Digital Marketing Handbook 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Diploma in SEO and Digital Marketing 00:30:00 Final Exam Final Exam- Diploma in SEO and Digital Marketing 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

About Duration: 22 hours Qualification: Hair Diploma and Salon Management Certification Exams Included: Yes Compatibility: All major browsers and devices Delivery method: Online, Self-Paced   Introduction to the Hair Stylist Diploma This diploma is for anyone who wants a career in the hair industry, whether you want to start your own salon or work in a salon as a stylist. You will find the course very easy to use and understand. The course is broken down into twenty seven easy to manage modules, each one providing you with valuable information you can start using in the workplace without delay. On completion of this course, which you can access online with any device, you receive your certification which is industry recognised. All certifications can be verified via the website, giving prospective employers complete peace of mind when confirming your credentials. What You Will Learn This course is overflowing with information relating to the hairdressing industry. During the course you will be taken through twenty seven modules, each one focusing on another important element of the industry. Some of the things you can expect to learn when taking this course include: Learn why hairdressing is such a rewarding career Identify with hairdressing from pre-historic times Get insight into the evolution of hair styling from around the world from Egypt to Greece and Africa to Rome Information on training as an apprentice hairdresser in the United Kingdom What NVQ qualifications you will need to become a hair stylist in the United Kingdom Job availability within the UK Understand the anatomy of hair Know how hair grows along with its life cycle Know what parts of the hair determine colour and texture Learn the importance of client consultations Identify what equipment you are going to need Know the different types of combs and brushes Get insight into why shampoo is so important Learn about hair protein treatments, straightening creams, hair sprays and more Gain valuable information on client communications Know about front office etiquette and the best way to handle a client consultation Understand how to work with different hair types Enjoys tips and advice on how to run a successful salon Know why it is so important to base hairstyle on face shape Understand the different facial shapes Know how to shampoo and condition hair in a professional manner Enjoy step by step procedures to conditioning hair effectively Learn more about the hair dryer along with essential blow drying techniques Benefit from step by step hair styling techniques Gain insight into hair colouring techniques Get a good understanding of the different hair styling tips for special occasions and weddings Learn the different hair styles for children Identify with different hair up styling techniques and braiding Know everything there is about hair extensions Learn how to set prices Gain valuable insight into the importance of hygiene within the salon environment Know the importance of customer service Get tips and advice on setting up your own hair salon Learn some useful marketing strategies Get information on managing costs, forms and more Benefits There are numerous benefits to taking this course online. The hair stylist diploma will provide you with a solid foundation to start your career in the hairdressing industry. Some of the benefits you can enjoy when choosing this diploma are: Complete all coursework online Study at your own pace and in the comfort of your own home Enjoy online support Access coursework on any device Lifetime access to modules The course is broken into easy to manage modules Fast track your career Course Content Module 1: Introduction, Career Opportunities and Reasons to Learn Hairdressing Module 2 : History of Hair Module 3 : Job Availability and Working in the UK Hairdressing Industry Module 4 : Anatomy of Hair and Scalp Module 5 : Hair and Scalp Analysis Module 6 : Equipment needed to do Hair Module 7 : Hair Care Products Module 8 : Client Communications & Consultation Module 9 : How to Work with different Hair Types Module 10 : Strategies and Ideas for a Successful Salon Module 11 : Hair Colour and Hair Shape Module 12 : Professional Hair Washing, Shampoo and Conditioning Module 13 : Everything about Blow-drying Module 14 : Step-by-Step Hair Styling Techniques Module 15 : Hair Colouring Techniques Module 16 : Hairstyles for Weddings and Special Occasions Module 17 : Hairstyles for Children Module 18 : Hair Up-Styling and Braiding Techniques Module 19: Everything that you need to know about Hair Extensions Module 20: Head and Scalp Massage Module 21: Personal Presentation and Hygiene in a Salon Module 22: Analysing the Pros and Cons of Working in the Hairdressing Industry Module 23: Salon Reception and Customer Service Module 24: How to Set Up and Start your Own Salon Business Module 25: Marketing Strategies for Salon Businesses Module 26: Initial Funding, Setting Prices and Managing Costs Module 27: Forms and Record Keeping

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd. From the fundamentals of Customer Relationship Management and Public Relations strategies to the nuances of Phone-based Customer Service and KYC protocols, this bundle offers a deep insight into Customer Service Excellence. It also includes specialised training in Hospitality, Service Helpdesk, and Technical support, along with personal development courses like Assertiveness, Conflict resolution, and Effective Communication Skills. Courses Included In this CRM Training Are: Course 01: Customer Relationship Management Course 02: PR: Public Relation Course 03: Phone-Based Customer Service Course 04: Know Your Customer (KYC) Course 05: Customer Service - Representative Course 06: Customer Service & Environment Course 07: Patient Customer Service Training Course 08: Customer Service Fraud Officer Course 09: Service Helpdesk & Technical Support Course 10: Call Centre Training Course 11: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 12: Assertiveness and Self Confidence Development Course 13: Win Customers Efficiently: Customer Service Diploma Course 14: Hotel Management with Hotel Receptionist and Hospitality Management Course 15: Professional Waiter Diploma Course 16: Receptionist Skills Course 17: Conflict Resolution Course 18: Decision-Making and Critical Thinking Training Course 19: Developing Interpersonal Skills Course Course 20: Effective Communication Skills Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert! Learning Outcomes of the CRM, PR & Phone-Based Customer Service Bundle: Master CRM strategies to enhance customer loyalty and retention. Develop effective PR skills for managing public perception and communication. Deliver exceptional phone-based customer service across industries. Understand and implement KYC procedures for customer verification. Enhance customer service skills specifically tailored for hospitality management. Improve interpersonal, decision-making, and critical thinking skills. Why Choose Our CRM, PR & Phone-Based Customer Service Bundle? Get a Free QLS Endorsed Certificate upon completion of the CRM bundle Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 02: PR: Public Relation Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics: Professionalism in Public Relations Module 23: Decision Making with Critical Thinking Course 03: Phone-Based Customer Service Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 310 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer service reps PR professionals Hospitality staff Call centre agents Anyone in service Requirements You will not need any prior background or expertise to enrol in this CRM bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Relationship Manager - £30,000 to £50,000 Public Relations Officer - £25,000 to £40,000 Call Centre Manager - £28,000 to £45,000 Patient Service Specialist - £20,000 to £35,000 Hotel Receptionist/Manager - £18,000 to £30,000 Customer Service Trainer - £25,000 to £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Customer Relationship Management CPD Accredited Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Learn to reach your full potential by taking our Business Improvement and leap up the career ladder of your choice You can become quickly skilled in the field by enrolling in this bestselling course and stand proudly above applicants and candidates as you impress your future employer. Business Improvement has been especially designed by industry experts and specialists to rapidly coach learners just like you and help you succeed in your ambitions. We are committed to support you all the way and our dedicated staff will be available 24/7 to answer any queries or resolve technical problems. The learning modules are small but intensive and crafted to help you gain the maximum knowledge in the minimum time. Business Improvement will also give you approved accreditation from CPD and allow you to study anywhere and at any time. We work to your requirements, not the other way round. Let us help you by accepting our gift of learning with Business Improvementand a high-flying job in a relevant field could soon be yours. Why People love Business Improvement From Academy for Health & Fitness: Opportunity to boost your CV/Resume with CPD accredited proficiency Student ID card with amazing discounts - completely for FREE! (Postal charges will be applicable for international delivery) Instant results upon completion of each assessment Certificates available in both PDF and hard copy format Interactive, high-quality course content with 24/7 online access Full tutor support and learning assistance included Course Curriculum Here are the topics you will cover on the Course: ***Business Improvement*** Module 01: Business Development and Succession Planning Module 02: Process Management Module 03: Supply Chain Management Module 04: Planning & Forecasting Operations Module 05: Procurement & Purchasing Management Module 06: Project Management Module 07: Retail Pricing Module 08: Business Analysis Planning and Monitoring Module 09: Strategic Analysis and Product Scope Module 10: Quality Management Module 11: Management Skills for Leading Your Team Module 12: Selling in Multiple Channels Module 13: Representing Your Boss and Company Module 14: Preparing for Brainstorming Module 15: Generating Solutions (I) Module 16: Generating Solutions (II) Module 17: Analyzing Solutions Module 18: Selecting a Solution Module 19: Negotiation Techniques Module 20: Communication Skills Module 21: Skills of an Effective Administrator Module 22: What is Marketing? Module 23: Common Marketing Types (I) Module 24: Common Marketing Types (II) Module 25: Conflict Management Module 26: Talent Management Module 28: Managing Risk and Recovery Module 27: Time Management Module 29: Business Etiquette Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Business Improvement has been professionally-designed for motivated learners who are looking to add a new skill to their CV and stand head and shoulders above the competition. Learn the latest industry-specific information with the Business Improvement. Enrol on the course and learn a new professional skill from anywhere, at any time! Requirements Enrol on the course with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on theBusiness Improvement without any delay. We only ask that all students have a passion for learning and literacy, and be over the age of 16. Complete the Business Improvement online from your computer, tablet, or smartphone, and learn in a way that suits you. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Administrative Management course might help you get there! Expand your expertise with high-quality training - study the Administrative Management course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Administrative Management online training course. This Diploma in Administrative Management at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! The Administrative Management course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Administrative Management course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Administrative Management training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Administrative Management Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another certificate accredited by CPDQS after completing the Administrative Management course Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Module 01: Introduction Module 02: Skills of an Effective Administrator Module 03: Business Etiquette Module 04: Business Telephone Skills Module 05: Representing Your Boss and Company Module 06: Mail Services and Shipping Module 07: Travel Arrangements Module 08: Organising Meetings and Conferences Module 09: Time Management Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Service Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Administrative Management at QLS Level 5 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. Show off Your New Skills with a Certificate of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the Diploma in Administrative Management at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS Upon finishing the Administrative Management course, you need to order to receive a Certificate Accredited by CPDQS that is accepted all over the UK and also internationally. The pricing schemes are: 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery) CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Administrative Management course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career.

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This Customer Service, KYC & CRM Training Bundle Contains 6 of Our Premium Courses for One Discounted Price: Course 01: Diploma in Customer Services Course 02: Diploma in Know Your Customer (KYC) Course 03: Diploma in Customer Relationship Management (CRM) Course 04: Customer Service & Environment Course 05: Customer Analytics Training Taking this course will not only improve your understanding and skills in customer service, KYC, and CRM but also significantly enhance your career prospects. As businesses increasingly recognise the value of customer-centric service models and compliance with regulatory standards, the demand for qualified professionals in these areas is soaring. So enrol now on this training and position yourself as a valuable asset in any customer-focused industry! Why Choose Our Customer Service, KYC & CRM Training Course? Get a chance to order a QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training course The course is Affordable and Simple to understand Lifetime Access to the course materials The course comes with 24/7 Tutor Support So enrol now in this Customer Service, KYC & CRM Training Today to advance your career! Assessment Process of the Customer Service, KYC & CRM Training Once you have completed all the modules on the course, you can assess your computer skills and knowledge with an optional assignment. Our expert will assess your assignment and give you feedback afterwards. Course 01: Customer Services Co-ordinator Training Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Data Analysis in CRM Deepening Customer Relationship Handling Customer Complaints Aspects of Phone Etiquette Know Your Customer (KYC) Customer Due Diligence - CDD Course 02: Know Your Customer (KYC) Introduction to KYC Customer Due Diligence AML (Anti-Money Laundering) KYC, AML and Data Privacy Regulations for Businesses Operations in the United Kingdom Regulations to be Complied by Industries Methods for carrying out KYC and AML and the Future of KYC Compliance Course 03: Customer Relationship Management CRM Fundamentals CRM Strategies Data Analysis in CRM CRM Databases Deepening Customer Relationship Handling Customer Complaints Future of CRM =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*6 = £78) CPD 170 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer Service Executives Compliance officers CRM managers Marketing professionals Fraud analysts Requirements You will not need any prior background or expertise to enrol in this Customer Service, KYC & CRM Training Course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Service Manager - £30,000 to £50,000 KYC Analyst - £25,000 to £40,000 CRM Specialist - £30,000 to £45,000 Customer Insights Analyst - £35,000 to £55,000 Fraud Prevention Specialist - £28,000 to £45,000 Customer Experience Manager - £32,000 to £60,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free CPD Accredited Hard Copy Certificate Hard copy certificate - £29 CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) Customer Services Co-ordinator Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Customer Services Co-ordinator Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery