854 Etiquette courses in Cardiff delivered Online

Discover the keys to thriving in your social connections with our comprehensive course, 'Social Relationships: Goals and Strategies.' From effective communication and conflict resolution to establishing healthy boundaries, learn the essential skills needed to cultivate and sustain meaningful relationships. Navigate the digital age with confidence, embrace diversity, and set personalized goals for lasting connections. Elevate your interpersonal skills and embark on a journey towards fulfilling social connections. Enroll now to unlock the secrets to successful and satisfying relationships.

Are you ready to excel as a Personal Assistant? Our comprehensive training program is designed to equip you with the essential skills and knowledge needed to thrive in this dynamic role. Whether you're new to the field or looking to enhance your existing skills, our modules cover everything from basic administrative tasks to advanced management techniques. Key Features: CPD Certified Developed by Specialist Lifetime Access In this Personal Assistant Training course, learners will gain essential skills to excel in administrative roles. They will develop proficiency in managing meetings and conferences, handling business communications effectively through phone and writing skills, and providing excellent customer service. The course teaches organizational skills crucial for maintaining efficient workflows, including planning, scheduling, and managing petty cash and invoicing. Learners will also understand the importance of maintaining records and filing systems accurately, reflecting high standards of professionalism and ethics. They will learn how to represent their employers professionally and manage time effectively, ensuring tasks are completed efficiently. Additionally, the course covers arranging travel and handling mail services, equipping learners with comprehensive skills needed to support executives and manage office operations smoothly. Course Curriculum Module 01: Introduction to Personal Assistant Module 02: Introduction to Reception and Receptionist Module 03: Organising Meetings and Conferences Module 04: Business Telephone Skills Module 05: Business Writing Skills Module 06: Communication Skills Module 07: Customer Service Module 08: Effective Planning and Scheduling Module 09: Invoicing and Petty Cash Module 10: Mail Services and Shipping Module 11: Organisational Skills Module 12: Professional Conduct and Ethics of Paralegals Module 13: Record Keeping and Filing Systems Module 14: Representing Your Boss and Company Module 15: Time Management Module 16: Travel Arrangements Learning Outcomes: Describe the role of a Personal Assistant and Receptionist efficiently. Manage meetings and conferences effectively using appropriate organizational skills. Demonstrate proficiency in business telephone and writing etiquette. Apply effective communication and customer service techniques in professional settings. Utilize planning, scheduling, and time management skills optimally. Execute travel arrangements and manage record keeping with accuracy and confidentiality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to work as Personal Assistants or Receptionists. Professionals seeking to enhance their administrative and organizational skills. Graduates preparing for roles in business support and office management. Career changers interested in administrative careers in various industries. Anyone wanting to develop comprehensive office and administrative competencies. Career path Receptionist Executive Assistant Administrative Officer Office Manager Events Coordinator Travel Coordinator Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

***24 Hour Limited Time Flash Sale*** Level 3 Certificate in Business Studies - CPD Certified Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you prepared to navigate the intricate landscape of the UK business world, where over 5.9 million private sector businesses thrive in a highly competitive environment? Do you possess the drive and skills necessary to unlock your true potential and leave an indelible mark on this dynamic arena? This comprehensive Business Studies Bundle equips you with the knowledge and tools to thrive in today's dynamic market. It offers a foundation in core business principles and delves deeper into specific areas like finance, management, operations, and marketing. You'll gain insights into accounting practices, financial analysis techniques, and how to manage projects effectively. Our bundle also covers legal aspects crucial for businesses, import and export processes, and data analysis - a skill high in demand! But that's not all. When you enrol in Level 3 Certificate in Business Studies Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Level 3 Certificate in Business Studies Career Bundle: Course 01: Level 3 Certificate in Business Studies Course 02: Business Administration Course 03: Diploma in Business Analysis Course 04: Business Strategy Planning Masterclass Course 05: Business Management and Finance Course Course 05: Business Development Fundamentals: Lean Strategies for Business Course 06: Business Performance Management Course 07: Branding Your Business Course 08: Business Law Course 09: Business Improvement Course 10: Business Data Analysis Course 11: BUSINESS INTELLIGENCE AND DATA MINING DIPLOMA Course 12: Digital Marketing for Business Course 13: Business Etiquette and Professional Behavior Course 14: Business Environment Course 15: AML (Anti-money Laundering) Training Course 16: Introduction to Accounting Course 17: Level 3 Tax Accounting Course 18: Financial Management Course 19: Financial Analysis Course 20: Operations Management Course 21: Import/Export Processing Course 22: Supply Chain Management Course 23: Project Management Course 24: Marketing Fundamentals Course 25: Stakeholder Management Course 26: Purchasing and Procurement Course 27: Diploma in Lean Process and Six Sigma Course 28: Cost Control Process and Management Course 29: Customer Relationship Management Course 30: PR: Public Relations With a Level 3 Certificate in Business Studies, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Learning Outcomes Level 3 Certificate in Business Studies Develop a comprehensive understanding of business studies and its core principles. Gain expertise in accounting, financial management, and tax accounting regulations. Master the art of financial analysis and business data interpretation. Understand the legal frameworks governing business operations and compliance requirements. Learn effective operations management and supply chain management strategies. Acquire skills in project management, marketing fundamentals, and business analysis techniques. Don't let this opportunity pass you by. Enrol in Level 3 Certificate in Business Studies today and take the first step towards achieving your goals and dreams. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Business Studies Get a free student ID card with Business Studies Training program (£10 postal charge will be applicable for international delivery) The Business Studies is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Business Studies course materials The Business Studies comes with 24/7 tutor support Take a step toward a brighter future! *** Course Curriculum *** Course 01: Business Studies Module 01: Introduction To Business Management Module 02: Operations Management Module 03: Introduction To Business Analysis Module 04: Project Management Module 05: Business Process Management Module 06: Planning & Forecasting Operations Module 07: Performance Management Module 08: Management Of Cash And Credit Module 09: Managing Risk And Recovery Module 10: Business Environment Module 11: Human Resource Management Module 12: Customer Service Course 02: Introduction to Accounting Section 01: Accounting Fundamental Lecture-1.What is Financial Accounting Lecture-2. Accounting Double Entry System and Fundamental Accounting Rules Lecture-3.Financial Accounting Process and Financial Statements Generates Lecture-4.Basic Accounting Equation and Four Financial Statements Lecture-5.Define Chart of Accounts and Classify the accounts Lecture-6. External and Internal Transactions with companies Lecture-7.Short Exercise to Confirm what we learned in this section Section 02: Accounting Policies Lecture-8.What are Major Accounting Policies need to be decided by companies Lecture-9.Depreciation Policies Lecture-10.Operational Fixed Asset Controls Lecture-11.Inventory Accounting and Controls Lecture-12.Revenue Accounting and Controls Lecture-13.Expenses Accounting and Working Capital Course 03: Level 3 Tax Accounting Module 01: Tax System and Administration in the UK Module 02: Tax on Individuals Module 03: National Insurance Module 04: How to Submit a Self-Assessment Tax Return Module 05: Fundamentals of Income Tax Module 06: Payee, Payroll and Wages Module 07: Value Added Tax Module 08: Corporation Tax Module 09: Double Entry Accounting Module 10: Management Accounting and Financial Analysis Module 11: Career as a Tax Accountant in the UK =========>>>>> And 27 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously, it was £12.99*30 = £390) CPD Hard Copy Certificate: Free ( For The Title Course: Previously it was £29.99) CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Entrepreneurs Career changers Business professionals Students Requirements This Level 3 Certificate in Business Studies doesn't require prior experience and is suitable for diverse learners. Career path This Level 3 Certificate in Business Studies bundle will allow you to kickstart or take your career in the related sector to the next stage. Business Owner Manager Accountant Marketing Specialist Project Manager Analyst Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Close Protection: Close Protection Do you want to become an authority in close protection and security guarding? We have created a special course just to help you gain a deeper grasp of Close Protection. The introduction of close protection as well as all of its ethical and legal ramifications have been thoroughly discussed in our Close Protection: Close Protection course. The Close Protection: Close Protection training will also teach you about awareness, personal security, surveillance, and reconnaissance for your Close Protection. Threat mitigation is also covered in this Close Protection course, which is beneficial for improving knowledge of the related subjects. Enrol In the Close Protection: Close Protection course, in order to acquire the fundamental abilities and information required to become proficient in Close Protection. Special Offers of this Close Protection Course This Close Protection: Close Protection Course includes a FREE PDF Certificate. Lifetime access to this Close Protection: Close Protection Course Instant access to this Close Protection: Close Protection Course Get FREE Tutor Support from Monday to Friday in this Close Protection: Close Protection Course Main Course: Close Protection Courses Included with this Close Protection Course Close Protection Course offers free Security Management Course. Close Protection Course offers free Criminology & Profiling Course. Close Protection Course offers free Lifeguard Training Course. [ Note: Free PDF certificate as soon as completing the Close Protection: Close Protection course] Close Protection: Close Protection Industry Experts Designed This Close Protection course into 14 detailed modules. Course Curriculum of Close Protection Course Module 01: Introduction to Close Protection Module 02: Personal Security and Awareness Module 03: Surveillance and Reconnaissance Module 04: Threat Mitigation Module 05. Operational Planning Module 06: Vehicle Operations Module 07: Firearms and Defensive Equipment Module 08: Physical Fitness and Self-Defense Module 09: Tactical Skills for Close Protection Module 10: Communication Skills for Close Protection Module 11: Public Relations and Etiquette Module 12: Close Protection Operations Module 13: Crisis Management Module 14: Legal and Ethical Considerations Assessment Method of Close Protection Course After completing each module of the Close Protection: Close Protection Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Close Protection Course After completing the MCQ/Assignment assessment for this Close Protection: Close Protection course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Close Protection: Close Protection Aspiring professionals who wish to learn the information and acquaint themselves with the skill sets to pursue a career in close protection and security guard are assisted by the course. Requirements Close Protection: Close Protection Students who intend to enrol in this Close Protection: Close Protection course must meet the following requirements: Close Protection: Good command of the English language Close Protection: Must be vivacious and self-driven Close Protection: Basic computer knowledge Close Protection: A minimum of 16 years of age is required Career path Close Protection: Close Protection You are to launch your career or go on to the next stage of your profession after finishing this Close Protection course. Certificates Digital Certificate Digital certificate - Included

Are you looking to enhance your Help Desk Technician skills? If yes, then you have come to the right place. Our comprehensive course on Help Desk Technician will assist you in producing the best possible outcome by mastering the Help Desk Technician skills. The Help Desk Technician course is for those who want to be successful. In the Help Desk Technician course, you will learn the essential knowledge needed to become well versed in Help Desk Technician. Our Help Desk Technician course starts with the basics of Help Desk Technician and gradually progresses towards advanced topics. Therefore, each lesson of this Help Desk Technician course is intuitive and easy to understand. Why would you choose the Help Desk Technician course from Compliance Central: Lifetime access to Help Desk Technician course materials Full tutor support is available from Monday to Friday with the Help Desk Technician course Learn Help Desk Technician skills at your own pace from the comfort of your home Gain a complete understanding of Help Desk Technician course Accessible, informative Help Desk Technician learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Help Desk Technician Study Help Desk Technician in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Help Desk Technician Course Help Desk Technician Curriculum Breakdown of the Help Desk Technician Course Course Outline: Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Help Desk Technician course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Help Desk Technician. It is also great for professionals who are already working in Help Desk Technician and want to get promoted at work. Requirements To enrol in this Help Desk Technician course, all you need is a basic understanding of the English Language and an internet connection. Career path IT Support Specialist: £20,000 to £35,000 per year Service Desk Analyst: £22,000 to £38,000 per year Technical Support Engineer: £25,000 to £45,000 per year Customer Support Specialist: £20,000 to £35,000 per year Help Desk Supervisor: £28,000 to £45,000 per year Network Support Technician: £25,000 to £40,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you looking to enhance your Admin, Secretarial & PA skills? If yes, then you have come to the right place. Our comprehensive course on Admin, Secretarial & PA will assist you in producing the best possible outcome by mastering the Admin, Secretarial & PA skills. The Admin, Secretarial & PA is for those who want to be successful. In the Admin, Secretarial & PA, you will learn the essential knowledge needed to become well versed in Admin, Secretarial & PA. Our Admin, Secretarial & PA starts with the basics of Admin, Secretarial & PA and gradually progresses towards advanced topics. Therefore, each lesson of this Admin, Secretarial & PA is intuitive and easy to understand. Why would you choose the Admin, Secretarial & PA from Compliance Central: Lifetime access to Admin, Secretarial & PA materials Full tutor support is available from Monday to Friday with the Admin, Secretarial & PA Learn Admin, Secretarial & PA skills at your own pace from the comfort of your home Gain a complete understanding of Admin, Secretarial & PA Accessible, informative Admin, Secretarial & PA learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Admin, Secretarial & PA course Study Admin, Secretarial & PA in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Admin, Secretarial & PA Improve your chance of gaining in demand skills and better earning potential by completing the Admin, Secretarial & PA Admin, Secretarial & PA Curriculum Breakdown of the Admin, Secretarial & PA Module 01: Introduction to Admin Support Assistant Module 02: Introduction to Personal Assistant Module 03: Introduction to Office Administration Module 04: Skills of an Effective Administrator Module 05: Introduction to Reception and Receptionist Module 06: Business Telephone Skills Module 07: Representing Your Boss and Company Module 08: Business Etiquette Module 09: Mail Services and Shipping Module 10: Travel Arrangements Module 11: Organising Meeting and Conferences Module 12: Diary Management and Note taking Module 13: Time Management Module 14: Record Keeping and Filing Systems Module 15: Business Writing Skills Module 16: Organisational Skills Module 17: Communication Skills Module 18: Customer Service Module 19: Effective Planning and Scheduling Module 20: Invoicing Petty Cash CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Admin, Secretarial & PA helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Admin, Secretarial & PA. It is also great for professionals who are already working in Admin, Secretarial & PA and want to get promoted at work. Requirements To enrol in this Admin, Secretarial & PA, all you need is a basic understanding of the English Language and an internet connection. Career path The Admin, Secretarial & PA will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Admin, Secretarial & PA. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Are you tired of watching makeup tutorials and still feeling lost when it comes to applying make-up? Do you want to pursue a career in the beauty industry but don't know where to start? Look no further than our Makeup Training course! This Advanced Diploma in Makeup Artist Training at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 180 CPD points) to make your skill development & career progression more accessible than ever! Our comprehensive Make-up Training course covers everything you need to know to become a skilled makeup artist. From brushes and kits to colour correction and airbrushing, our curriculum covers a wide range of topics to help you develop your skills and build your confidence. Whether you're a beginner looking to learn the basics or a seasoned pro wanting to expand your skillset, our course has something for everyone. By the end of this course, you will have the skills and knowledge to create a wide range of makeup looks, from natural to glamorous. You will also have a deep understanding of skincare, allowing you to provide your clients with the best possible service. Whether you're looking to start your own business or work for an established beauty company, this course will give you the tools you need to succeed. Sign up for our Makeup Training course today and take the first step towards your dream career in the beauty industry. Our course is designed to be flexible and accessible, with online learning that you can complete at your own pace. Join our community of aspiring make-up artists and learn from the best. Don't miss out on this opportunity to develop your skills and launch your career in the beauty industry. Sign up for our Makeup Training course today and take the first step towards your dream career. Learning Outcomes: Develop skills in applying make-up for various occasions Understand the importance of skincare in makeup artistry Learn how to use different makeup tools and products Develop knowledge of colour correction techniques Learn how to create looks for different skin types and ages Understand the basics of running a make-up business Why Prefer This Make-up Training at QLS Level 7 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Make-up Training at QLS Level 7 course: Make Up 1 - Beauty Brushes 2 - Your Makeup Kit 3 - Etiquette On Set 4 - How to Use Color Correctors 5 - Film & Television Make-up Artistry 6 - Tattoo Covering 7 - Tips On Natural Beauty Make-up 8 - Tips On Glamour Make-up 9 - How To Tips for Teenage Makeup 10 - Make-up Tips for Sophisticated Ladies 11 - Airbrush Make-up 12 - Bridal Make-up 13 - Eyes and Lips 14 - Be Camera Ready 15 - Skin Nutrition Detox Your Make-up Bag & Travel Like a Boss 17 - Henna Hair Color 18 - Fast Start Business Training 19 - What Does Bethany do to Stay Fresh Skin Care 1 - Skin Care and Tanning 2 - Facials 3 - Hair Removal Options 4 - Dermaplaning 5 - Esthetician Tools 5 - Know your Toxic ingredients 6 - LED Light Therapy 7 - Microneedling 8 - Natural and Chemical Peels 9 - Skincare Using Spices 10 - Skin Disorder and Diseases 11 - Sugaring 12 - Tinting 13 - How To Be and Get Camera Ready 14 - Why No Microdermabrasion 15 - Food Knowledge 16 - Skincare Using Spices Things To Know As a Beauty Professional 1- Aromatherapy and Essential Oils 2- Detox Your Deodorant 3 - Dry Brushing 4 - Face Masks 5 - Find Your Perfect Color 6 - Go Earthing 7- Good Morning Detox 8- Hot Flashes 9 - Luxury Spa Treatments at Home 10 - How to Conceal and Correct Under Your Eyes 11 - Make-Up Your Health Routine 12- Oil Pulling- Natural Teeth Whitening 13 - Tanning Beds or Spray Tanning 14 - What's in Your Lipstick 15 - What's All the Fuss About LED Light Ther Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Advanced Diploma in Makeup Artist Training at QLS Level 7 exams. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Make-up Training at QLS Level 7 course is for: Anyone interested in pursuing a career in makeup artistry Beginner and experienced makeup artists wanting to develop their skills Individuals wanting to improve their personal makeup application skills Requirements No prior background or expertise is required. Career path The Make-up Training at QLS Level 7 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Like as: Makeup Artist: £16,000 to £40,000 Esthetician: £16,000 to £25,000 Beauty Consultant: £14,000 to £21,000 Cosmetic Counter Manager: £17,000 to £30,000 Beauty Editor: £20,000 to £35,000 Beauty Blogger or Influencer: £15,000 to £25,000 Certificates Advanced Diploma in Makeup Artist Training at QLS Level 7 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Advanced Diploma in Makeup Artist Training at QLS Level 7, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. CPDQS Accredited Certificate Digital certificate - Included

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With any customer-facing role, there are times when you will find yourself in a difficult situation with a customer that requires a certain set of communication and practical skills to resolve any issues successfully. The Handling Difficult Customers training course teaches learners how to handle difficult conversations as a manager or wider member of the customer service team, guiding you on how to use your body language effectively, master crucial active listening techniques, and stay calm under pressure. Key Topics to Be Covered How to open and close a difficult conversation with a customer Strategies for handling difficult customers and conversations The art of active listening and responding How to ask open and supportive questions The tone of voice and body language techniques Learning Outcomes Learn how to start and close a difficult conversation successfully and with confidence Understand how to use your body language to communicate with customers effectively Enhance your communication skills to ask open and productive questions Learn the art of active listening to be able to engage with the customer fully Demonstrate knowledge of the rules regarding customer service etiquette Build rapport through empathy and learn how to stay calm under pressure Skills You Will Gain Customer service Problem-solving Communication Stress Management Why should you choose the Handling Difficult Customer course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this Handling Difficult Customer course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete the Handling Difficult Customer program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You and Next Steps Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. Showcase Your Accomplishment of New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this Handling Difficult Customer course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Handling Difficult Customers Course Right for You? This course is ideal for those who work in customer-facing roles who wish to develop the fundamental skills to deal with difficult customers efficiently and confidently. There are no specific entry requirements for this course, which can be studied on a part-time or full-time basis. Career path On successful completion, you will have the practical skills and knowledge to provide excellent customer service to all types of customers, take control of difficult situations and resolve problems with professionalism, competency and confidence. You will also have a range of communication skills for dealing with challenging customer-facing scenarios.