3014 ETC courses in Cardiff delivered On Demand

A recording of a live webinar held in November 2023. I share the most important areas that you should be focussing on, so that you minimise the time spent wondering what on earth you can do to improve your fatigue challenge and current situation - and get onto the right path to recovery.How this webinar will help you I've helped hundreds of people to navigate this element of their recovery journey and I've used this experience to share in this webinar the most successful ways to plan for, and introduce, movement and exercise.  What this webinar covers As a Fatigue Coach, over the past five years I’ve helped hundreds of people improve how they’re living with fatigue, and guided them to an improved place - often helping them to achieve a full recovery. I want to share the most important areas that you should be focussing on, so that you minimise the time spent wondering what on earth you can do to improve your situation. This webinar is primarily for those who are in the first 6 months of tackling a fatigue-related health challenge, or those who have been dealing with it for longer than that but haven’t yet received any helpful advice. There are different severities of fatigue and the help I cover will be of most benefit to those who are struggling enough that they perhaps can’t work or socialise, but who do have some level of activity. For example, able to get up and dressed most days and prepare their own meals on a good day, but have to give lots of planned thought to anything that involves having to leave the house.   In this webinar I share my top pieces of guidance around the most helpful things you can do to cope better with this challenging illness. This includes:   - top tips to start managing your energy levels properly (pacing) - how to manage the difficult emotions that come with this health challenge - how to rest - communicating with those who don’t understand what you’re going through.   The webinar recording is approximately an hour long. Contents The main webinar video1448450061.mp4 (1h 03m 26s) 165 MB A copy of the slides I presented How to cope better with fatigue.pdf 1.38 MB

If you’ve had to take time off from your job for months or even years, contemplating a return to work can be difficult. How do you know if you’re ready? Are you well enough to return full-time or do you need to negotiate a phased approach? And what can you do to make sure the return itself goes as successfully as possible? This webinar starts to answer those questions - and many more! Content If you’ve had to take time off from your job for months or even years, contemplating a return to work can be difficult. How do you know if you’re ready? Are you well enough to return full-time or do you need to negotiate a phased approach? And what can you do to make sure the return itself goes as successfully as possible? I’ve helped many people in your situation find the right way to tackle their return to work, guiding them as they gauged if they were ready - and then advising them as to the best way to start approaching things with their employer. I very much enjoy helping my clients with this stage of their recovery journey, as it means things are going really well for them!I share so much value in this session! I've taken my experience of helping many, many people navigate this milestone and turned my best advice into a single session for you to benefit from.The event itself was a live webinar held in July 2023. This is your chance to purchase the recording of the webinar itself (1 hour)) and a written capture of the Q&A sessions held afterwards. My full client schedule means I won't be running this as a live event again for a while, so this is your chance to purchase it 'on demand' and benefit from the help I give at the time you need it (now!).Topics coveredHaving helped so many people, I’ve seen how successfully things go when certain elements are carefully thought through and put into place, and I share my Top Five pieces of advice with you at this live webinar. I talk about: How to know if/when you’re ready to start seriously considering a return to work Questions to ask yourself if you think you need to consider a change of career How to broach the topic of a phased return with your employer My experience of how Occupational Health (or similar functions) can help or hinder - and how to make sure it’s the former! Things to consider and address up-front to ensure your first couple of weeks go as well as they can. I also share some smart actions that you can put in place way before you're even contemplating going back to work, in order to smooth the way for a successful return when you're ready. So please don't think this webinar won't be useful to you if you know you've got a way to go yet. Not only will you be able to put these smart early actions in place, you'll also have a much clearer idea about how you'll manage your return when you're ready - helping you feel more confident and reduce any concerns sneaking in. You'll be able to relax knowing you'll be able to tackle things properly when the time's right.Please note that although the guidance and tips I give are not restricted to those who have office-based jobs, many of the examples I use are linked to office-based scenarios. This is because it's usually the case that the majority of attendees are indeed office-based (or similar). Please be assured that the majority of the tips I give can be refined and tailored to returning to any type of job.Although best known for the help I give to those experiencing extreme fatigue conditions such as ME/CFS, fibromyalgia and long covid, this session is relevant to anyone contemplating a return to work after an extended period of sick leave. Especially if you feel you'll need to negotiate a phased return. For example, after being diagnosed with an autoimmune condition, recovering from a major operation, or perhaps having completed a successful programme of cancer treatment.Please don't assume that the low price of this product in any way reflects a lack of valuable content. I could have priced it much higher, but I'm keen to help as many people as possible navigate this important milestone.

Description  Volleyball Coaching Diploma In an age where digital solutions pave the way for learning and personal growth, this Volleyball Coaching Diploma online course stands out as a beacon for those keen to step into the thrilling world of volleyball coaching. Tailored for aspiring coaches, this course provides the vital skills, strategies, and knowledge required to bring out the best in your team and achieve on-court success. Begin your journey by exploring the fundamentals of teaching volleyball, particularly focusing on younger players. As with any sport, mastering the basics is crucial. In our module on 'Teaching Volleyball Fundamentals to Children', you'll gain valuable insights into how young minds grasp complex volleyball concepts. This ensures that you're equipped to lay a strong foundation for the athletes of tomorrow. The course continues by offering expert guidance on 'Building a Strong Foundation for a Successful Season'. It's not just about the moves and tactics; it's also about fostering a team spirit and ensuring players are mentally and physically prepped for the challenges ahead. This Volleyball Coaching Diploma ensures you're well-equipped to tackle all angles of preparing a team. Practice makes perfect. But how do you ensure your practices are not only efficient but also engaging for your team? The segment on 'Running Fun-Filled and Effective Practices' addresses this. Discover how to keep enthusiasm high while focusing on skill refinement, ensuring each practice session brings your team one step closer to their goals. For those looking to push boundaries, our modules on 'Refining Coaching Strategies and Advanced Drills' as well as 'Developing Advanced Volleyball Skills' are invaluable. Learn the intricacies of the game, uncover advanced training techniques, and implement strategies that will set your team apart. Health is paramount in any sport. The Volleyball Coaching Diploma shines a spotlight on player well-being with its module on 'Keeping Your Players Healthy and Injury-Free'. Delve into best practices, understand common volleyball-related injuries, and equip yourself with the know-how to ensure your team remains in peak physical condition. Of course, coaching is not without its challenges. Our dedicated module on 'Dealing with Common Coaching Challenges' provides solutions and advice on navigating the often tricky landscape of team dynamics, managing expectations, and overcoming obstacles. For those aiming to coach at a club level, the 'Coaching a Club Team' segment is a goldmine of information. Understand the unique dynamics, expectations, and strategies associated with club volleyball, ensuring you're not only a coach but a mentor and guide. Effective oversight is essential. The 'Overseeing Your Team' section provides a comprehensive look into the management aspects of coaching. From ensuring harmonious team dynamics to dealing with administrative tasks, this segment ensures you're ready for every facet of the coaching role. Lastly, game day. A culmination of training, planning, and anticipation. Our module on 'Making Game Day Memorable and Successful' equips you with the strategies, tools, and mindset to ensure that each game day not only brings out the best in your players but remains etched in their memories. In conclusion, the Volleyball Coaching Diploma is not just a course; it's a journey. A journey into the nuances of volleyball coaching, a journey packed with knowledge, strategies, and invaluable insights. Whether you're an aspiring coach or looking to refine your skills further, this course is your companion on a path to volleyball coaching excellence. Join us and shape the volleyball stars of the future. What you will learn 1: Teaching Volleyball Fundamentals to Children 2: Building a Strong Foundation for a Successful Season 3: Running Fun-Filled and Effective Practices 4: Refining Coaching Strategies and Advanced Drills 5: Developing Advanced Volleyball Skills 6: Keeping Your Players Healthy and Injury-Free 7: Dealing with Common Coaching Challenges 8: Coaching a Club Team 9: Overseeing Your Team 10: Making Game Day Memorable and Successful Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Overview: If you want to gain a solid understanding of Dog Grooming and Dog Training and fast track your dream career, then take a step in the right direction with this industry-standard, comprehensive Dog Grooming and Dog Training designed by expert instructors. The Dog Grooming and Dog Training will help you develop your skills, confidence, and knowledge in this sector, adding real value to your CV and personal development. Dog Grooming and Dog Training has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. The only thing you need to take Dog Grooming and Dog Training is Wi-Fi and a screen. You'll never be late for class again. Whether you are looking to brighten up your CV, just starting out in the industry, looking for a career change or just fancy learning something new, this online Dog Grooming and Dog Training is perfect! Benefits you'll get choosing Apex Learning for this Dog Grooming and Dog Training course: FREE Dog Grooming and Dog Training CPD-accredited certificate Get a free student ID card with Dog Grooming and Dog Training training (£10 applicable for international delivery) Lifetime access to the Dog Grooming and Dog Training course materials The Dog Grooming and Dog Training program comes with 24/7 tutor support Get instant access to this Dog Grooming and Dog Training course Learn Dog Grooming and Dog Training training from anywhere in the world The Dog Grooming and Dog Training training is affordable and simple to understand The Dog Grooming and Dog Training training is an entirely online Description: Begin your journey with Apex Learning right away! This Dog Grooming and Dog Training diploma offers learners the opportunity to acquire skills that are highly valued in the field of Dog Grooming and Dog Training. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the Dog Grooming and Dog Training setting. The skills and knowledge gained from this Dog Grooming and Dog Training course will enable learners to make meaningful contributions to Dog Grooming and Dog Training-related fields, impacting their experiences and long-term development. ★★★ Course Curriculum of Dog Grooming and Dog Training Bundle ★★★ Course 01: Dog Groomer Training Module 1: The History of Dog Grooming Module 2: Why Do We Groom? Module 3: Anatomy Module 4: Breed Groups and Coat Types Module 5: Equipment and Techniques Module 6: Keep Your Dog Healthy and Clean Module 7: Things to Look for Before You Groom a Dog Module 8: Pre-grooming and General Care Module 9: Preparation Module 10: Skin Conditions Module 11: How to Bathe Your Dog Module 12: How to Get Your Dog to Love Bath Time Module 13: Drying Your Dog After a Bath Module 14: Bathing and Drying: General Considerations Module 15: Grooming Details (Clipping, Scissors, Ears, Teeth, Feet, Bottoms) Module 16: Basic First Aid P.S. The delivery inside the U.K. is Free. International students have to pay a £3.99 postal charge. Who is this Dog Grooming and Dog Training course for? There is no experience or previous certifications required for enrolment in this Dog Grooming and Dog Training. It is available to all students, of all academic backgrounds. Requirements Our Bundle is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This Dog Grooming and Dog Training course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this Dog Grooming and Dog Training course, it can be studied in your own time at your own pace. Career path Having this Dog Grooming and Dog Training CPD certificate will increase the value of your CV and open you up to multiple sectors. Course Curriculum: Module 1: The History of Dog Grooming Module 2: Why Do We Groom? Module 3: Anatomy Module 4: Breed Groups and Coat Types Module 5: Equipment and Techniques Module 6: Keep Your Dog Healthy and Clean Module 7: Things to Look for Before You Groom a Dog Module 8: Pre-grooming and General Care Module 9: Preparation Module 10: Skin Conditions Module 11: How to Bathe Your Dog Module 12: How to Get Your Dog to Love Bath Time Module 13: Drying Your Dog After a Bath Module 14: Bathing and Drying: General Considerations Module 15: Grooming Details (Clipping, Scissors, Ears, Teeth, Feet, Bottoms) Module 16: Basic First Aid

Level 2 Certificate in Understanding Dignity and Safeguarding in Adult Health and Social Care Do you want to dedicate your passion to the health and social care sectors? Level 2 Certificate in Understanding Dignity & Safeguarding in Adult Health & Social Care course is designed for you to teach working with vulnerable adults. This Level 2 Certificate in Understanding Dignity & Safeguarding in Adult Health & Social Care qualification aims to provide learners with knowledge and understanding of the key principles of dignity, the duty of care, and safeguarding. Also, this Level 2 Certificate in Understanding Dignity & Safeguarding in Adult Health & Social Care course teaches how to apply to adult health social care. Through this Level 2 Certificate in Understanding Dignity & Safeguarding in Adult Health & Social Care course, learners will understand the principles and how to cope up with everyday work situations. Enrol in this Level 2 Certificate in Understanding Dignity & Safeguarding in Adult Health & Social Care course to get the chance to study the problems that may occur and the repercussions of breaking these rules. Learning Outcomes of Level 2 Certificate in Understanding Dignity & Safeguarding in Adult Health & Social Care After completing this Level 2 Certificate in Understanding Dignity & Safeguarding in Adult Health & Social Care course, the learner will be able to: Gain a thorough understanding of safeguarding in adult health and social care. Understand the principles of dignity in adult health and social care practice from this Level 2 Certificate in Understanding Dignity & Safeguarding in Adult Health & Social Care course. This Level 2 Certificate in Understanding Dignity & Safeguarding in Adult Health & Social Care helps to gain a solid understanding of the Duty of Care in Adult Health and Social Care. This Level 2 Certificate in Understanding Dignity & Safeguarding in Adult Health & Social Care course describes the dilemmas which can encountered in adult health and social care. The issues of public concern in adult health and social care are explained in the Level 2 Certificate in Understanding Dignity & Safeguarding in Adult Health & Social Care course. Main Course: Level 2 Certificate in Understanding Dignity & Safeguarding in Adult Health & Social Care Course Free Courses are including with this Level 2 Certificate in Understanding Dignity & Safeguarding in Adult Health & Social Care Course Along with The Nursing Assistant Diploma Course, We Offer a free Level 3 Diploma in Healthcare Support Course Along with The Nursing Assistant Diploma Course, We Offer a free Clinical Psychology Diploma Course Special Offers of this Level 2 Certificate in Understanding Dignity & Safeguarding in Adult Health & Social Care Course This Level 2 Certificate in Understanding Dignity & Safeguarding in Adult Health & Social Care Course includes a FREE PDF Certificate. Lifetime access to this Level 2 Certificate in Understanding Dignity & Safeguarding in Adult Health & Social Care Course Instant access to this Level 2 Certificate in Understanding Dignity & Safeguarding in Adult Health & Social Care Course Get FREE Tutor Support to this Level 2 Certificate in Understanding Dignity & Safeguarding in Adult Health & Social Care Course Level 2 Certificate in Understanding Dignity and Safeguarding in Adult Health and Social Care This Level 2 Certificate program in Understanding Dignity and Safeguarding in Adult Health and Social Care aims to impart knowledge and comprehension of the fundamental concepts of safeguarding, duty of care, and dignity as they relate to adult health and social care. Learners will acquire knowledge of the principles and how to apply them in real-world work scenarios through this course on Understanding Dignity and Safeguarding in Adult Health and Social Care. They will also have the chance to look at the possible conundrums and the results of breaking these rules. Who is this course for? Level 2 Certificate in Understanding Dignity and Safeguarding in Adult Health and Social Care Anybody, including students and job seekers, may benefit from this Level 2 Certificate in Understanding Dignity & Safeguarding in Adult Health & Social Care package course. Special Note: Our Level 2 Certificate in Understanding Dignity and Safeguarding in Adult Health and Social Care. If You want to get qualified, you can consider following options: Care Certificate: EDI Drugs Awareness Care Certificate: NVQ Level 3 Mental Health Care Certificate: NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace Care Certificate: CMI Level 7 Award in Strategic Approaches to Mental Health and Wellbeing Care Certificate: Level 2 Certificate in Mental Health Awareness (RQF) Care Certificate: Level 3 Certificate in Understanding Mental Health (RQF) Care Certificate: Level 3 Award in Health and Social Care (VRQ) Care Certificate: Level 3 Certificate in Health and Social Care (VRQ) Care Certificate: NVQ health and social care Care Certificate: level 2 NVQ health and social care Care Certificate: level 3 NVQ health and social care Care Certificate: level 4 NVQ health and social care Care Certificate: level 5 NVQ health and social care Care Certificate: level 3 nvq health and social care Care Certificate: level 5 nvq health and social care Care Certificate: a-level health social care Care Certificate: QCF level 2 health and social care Care Certificate: health and social care level 3 Care Certificate: QCF level 3 health and social care etc. Care Certificate: rqf health and social care Care Certificate: Level 3 Diploma in Adult Care (RQF) Care Certificate: level 2 rqf Health and social care Care Certificate: Level 5 nvq Health and Social Care Management Care Certificate: Certificate in Management for Level 5 nvq health and social care or qcf level 3 nvq health and social care Level 2 Certificate in Understanding Dignity and Safeguarding in Adult Health and Social Care (RQF) Requirements Level 2 Certificate in Understanding Dignity and Safeguarding in Adult Health and Social Care To enrol in this Safeguarding in Adult Health and Social Care Course, students must fulfil the following requirements. To join in our Safeguarding in Adult Health and Social Care Course, you must have a strong command of the English language. To successfully complete our Course, you must be vivacious and self driven. To complete our Safeguarding in Adult Health and Social Care Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Safeguarding in Adult Health and Social Care Course Career path Level 2 Certificate in Understanding Dignity and Safeguarding in Adult Health and Social Care With the help of this Level 2 Certificate in Understanding Dignity & Safeguarding in Adult Health & Social Care package, you may explore a variety of employment options and acquire new skills.

This course will provide the information you need to master the Raspberry Pi 3 and Raspberry Pi 4. It walks you through everything you need to know to use the platform to the fullest and assumes no prior programming or electronics knowledge. The course also covers details about Raspberry Pi OS and Raspberry Pi Imager.

Limited Time Sales: CPD Certified | 37 Video Lessons | Free PDF Certificate | Lifetime Access

This course brings together all the important topics related to modern distributed applications and systems in one place. Explore the common challenges that appear while designing and implementing large-scale distributed systems, and how big-tech companies solve those problems. Throughout the course, we are going to build a distributed URL shortening service.

Train the Trainer - Part 2 is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. Train the Trainer - Part 2 consists of several modules that take around 5 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £9.99. Print copy by post is also available at an additional cost of £15.99 and the same for PDF and printed transcripts. Course Content Introduction Introduction to Teach Effectively 00:03:00 Keep Them Engaged Keep Them Engaged Intro 00:12:00 The 4 Learning Styles 00:05:00 Ask Recall Questions 00:15:00 Ask Leading Questions 00:13:00 Ask Relevance Questions 00:07:00 Ask Expert Questions 00:11:00 Ask Questions Activity 00:12:00 Give Targeted Directionals 00:16:00 Use the Agree and See If You're Right 00:17:00 Help Them Follow Along Refer to Hooks 00:16:00 Use the Buddy System 00:11:00 Work the Room 00:16:00 Ensure They Understand Ensure They Understand Introduction 00:07:00 Use Etch-a-Sketch Effectively 00:13:00 Use Visual Aids Correctly 00:14:00 Give Benchmark Checks - Part 1 00:13:00 Give Benchmark Checks - Part 2 00:20:00 Use Effective Body Language and Tone Convince with Your Voice - Part 1 00:15:00 Convince with Your Voice - Part 2 00:20:00 Command with Your Body 00:16:00 Show Genuine Enthusiasm 00:11:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Overview Train the Trainer - Part 2 Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Train the Trainer - Part 2 Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Introduction Introduction To Teach Effectively 00:03:00 Keep Them Engaged Keep Them Engaged Intro 00:12:00 The 4 Learning Styles 00:05:00 Ask Recall Questions 00:15:00 Ask Leading Questions 00:13:00 Ask Relevance Questions 00:07:00 Ask Expert Questions 00:11:00 Give Targeted Directionals 00:16:00 Use The Agree And See If You're Right 00:17:00 Help Them Follow Along Refer To Hooks 00:16:00 Use The Buddy System 00:11:00 Work The Room 00:15:00 Ensure They Understand Ensure They Understand Introduction 00:07:00 Use Etch-A-Sketch Effectively 00:13:00 Use Visual Aids Correctly 00:14:00 Give Benchmark Checks - Part 1 00:13:00 Give Benchmark Checks - Part 2 00:20:00 Use Effective Body Language And Tone Convince With Your Voice - Part 1 00:15:00 Convince With Your Voice - Part 2 00:20:00 Command With Your Body 00:16:00 Show Genuine Enthusiasm 00:11:00