Name: Emotional intelligence 1 Day Training in Gloucester
Price: 595 GBP
Availability: InStock

This official BRCGS course enables participants with an in-depth understanding of the Standard in terms of the protocol, requirements and how to audit effectively. Participants will gain competency to assess compliance to the requirements of the Standard, including fundamental clauses, statements of intent, how to undertake a BRCGS audit, planning of the audit and reporting of the audit. Auditing fundamentals and techniques will be discussed including the auditor competency skills required of auditors auditing against Global Food Safety Initiative (GFSI) recognised certification programmes.Active learning will be used throughout the course utilising case study-based activities to encourage critical thinking and help explain how auditors with audit against the Standard. &nbsp;Participants must have a working knowledge of quality management systems and auditing within the relevant manufacturing sector, and have completed a hazard analysis and critical control points (HACCP) course of at least two days&#39; duration.In preparation for the course, participants must read and review a copy of the Standard including the glossary, which is available as a free download from the <a href="https://www.brcgs.com/store/" target="_blank" rel="noreferrer noopener" style="color: inherit; -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;">BRCGS Store</a>, in addition to the pre-course materials provided.&nbsp;At the end of the course you will be assessed with an exam. Successful completion of this course, including the exam, forms part of the training necessary to become a BRCGS auditor. The steps necessary to complete your training must be arranged with a BRCGS-approved certification body.This course is part of the<a href="http://demo-brcgs.wearesigma.com/training/brcgs-professional/about-the-programme/" style="color: rgb(234, 118, 0); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(234, 118, 0);">&nbsp;BRCGS Professional recognition programme</a>.At the end of the course participants will be able to:&nbsp;<ul style="color: rgb(var(--color_25)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));"><li fr-original-style="" style="box-sizing: border-box;">Explain the steps to managing an audit programme</li><li fr-original-style="" style="box-sizing: border-box;">Describe auditing fundamentals and techniques</li><li fr-original-style="" style="box-sizing: border-box;">Assess compliance to the requirements of the Standard and explain how compliance can be demonstrated to maintain food safety, quality, legality, and authenticity</li><li fr-original-style="" style="box-sizing: border-box;">Describe the scope of companies and products covered by the Standard</li><li fr-original-style="" style="box-sizing: border-box;">Describe steps to conduct a BRCGS audit including the preparation, planning, and reporting of the audit</li><li fr-original-style="" style="box-sizing: border-box;">Utilise and explain resource tools available for compliance and beneficial support from BRCGS</li></ul>

Course Summary

This official BRCGS Food Safety issue 9 Lead Auditor course enables participants with an in-depth understanding of the Standard in terms of the protocol, requirements and how to audit effectively. Participants will gain competency to assess compliance to the requirements of the Standard, including fundamental clauses, statements of intent, how to undertake a BRCGS audit, planning of the audit and reporting of the audit. Auditing fundamentals and techniques will be discussed including the auditor competency skills required of Global Food Safety Initiative (GFSI) scheme auditors.

Active learning will be used throughout the course utilising case study-based individual and group activities to encourage critical thinking and help explain how auditors will audit against the Standard.

Successful completion of this course, including the exam, forms part of the training necessary to become a BRCGS auditor. The steps necessary to complete training must be arranged with a BRCGS approved certification body.

This course is part of the BRCGS Professional recognition programme.

Key learning objectives

Explain the steps to managing an audit programme
Describe auditing fundamentals and techniques
Assess compliance to the requirements of the Standard and explain how compliance can be demonstrated to maintain food safety, quality, legality, and authenticity
Describe the scope of companies and products covered by the Standard
Describe steps to conduct a BRCGS audit including the preparation, planning, and reporting of the audit
Utilise and explain resource tools available for compliance and beneficial support from BRCGS.

Who should attend

Those interested in becoming a BRCGS Auditor and who do not hold a Lead Assessor qualification*
Compliance/Technical Managers and personnel (including those from retailing and manufacturing)
Quality Managers and personnel
Operations Managers
Internal audit personnel
Site staff wishing to gain auditing skills and a deeper understanding of the Standard
Importers and exporters of food products
Foodservice staff
Retailers
Industry Consultants
Current BRCGS Auditors and Auditors of other schemes
Certification Body personnel (including scheme managers and those reviewing reports and /or corrective actions)


*Those interested in becoming a BRCGS Auditor who already hold a Lead Assessor qualification (eg FSSC 22000, IFS Food, SQF, etc) may choose to attend the 3-day Food Safety Auditor course instead of the 5-day Food Safety Lead Auditor course

Pre-requisites

To have a working knowledge of quality management systems and auditing within the relevant manufacturing sector
To have completed a hazard analysis and critical control points (HACCP) course of at least two days’ duration. If you need HACCP or HARA training, we propose various suitable courses. Have a browse at the website or get in touch for advice :)
To have carefully reviewed the Food Safety standard (appendices & glossary included) before the course starts. You can download a free (locked PDF) copy of the standard here.

Programme Outline

Day 1 | Welcome and introduction | Scope and format of the Standard | Requirements of the Standard
Day 2 | Requirements of the Standard (continued)
Day 3 | Audit protocol | BRCGS compliance and support | Auditor requirements | Practical exercises
Day 4 | Auditing fundamentals | Practical exercises
Day 5 | Auditing fundamentals (continued) | Practical exercises | Revision | Course exam

Instructor credentials

This training course is delivered by experienced BRCGS ‘approved training partners’ (ATPs) and ‘approved virtual trainers’ (AVTs). This is our lovely team of trainers.

ASK SONIA LTD

Food Safety

HACCP

Official BRCGS Food Safety Issue 9 Lead Auditor training course. 
Delivered online (Zoom) by a live BRCGS Approved Training Partner & Virtual Trainer.
Exam and Certificate fee included in the price.

BRCGS Food Safety Issue 9 - Lead Auditor (5 Days)

General Admission

This official BRCGS course enables participants to develop a full understanding of the general principles of the requirements of the Standard and gain competency to assess compliance to the requirements of the Standard, including fundamental clauses, statements of intent, how to undertake a BRCGS audit, planning of the audit and reporting of the audit.Active learning will be used throughout the course utilising case study-based activities to encourage critical thinking and help explain how auditors will audit against the Standard. &nbsp;Participants must have a working knowledge of quality management systems and auditing within the relevant manufacturing sector, and have completed a hazard analysis and critical control points (HACCP) course of at least two days&#39; duration.In preparation for the course, participants must read and review a copy of the Standard including the glossary, which is available as a free download from the BRCGS Store, in addition to the pre-course materials provided.At the end of the course, participants will be assessed with an exam. For candidates who are already qualified as a Lead Auditor on another scheme (eg IRCA, SQF, IFS, etc) successful completion of this course, including the exam, is recognised as part of the training necessary to become a BRCGS auditor. The steps necessary to complete your training must be arranged with a BRCGS-approved certification body.This course is part of the<a href="http://demo-brcgs.wearesigma.com/training/brcgs-professional/about-the-programme/" style="color: rgb(234, 118, 0); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(234, 118, 0);">&nbsp;BRCGS Professional recognition programme</a>.At the end of the course participants will be able to:&nbsp;<ul style="color: rgb(var(--color_25)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));"><li fr-original-style="" style="box-sizing: border-box;">Assess compliance to the requirements of the Standard and explain how compliance can be demonstrated to maintain food safety, quality, legality, and authenticity</li><li fr-original-style="" style="box-sizing: border-box;">Describe the scope of companies and products covered by the Standard</li><li fr-original-style="" style="box-sizing: border-box;">Describe steps to conduct a BRCGS audit including the preparation, planning, and reporting of the audit</li><li fr-original-style="" style="box-sizing: border-box;">Utilise and explain resource tools available for compliance and beneficial support from BRCGS</li></ul>

Course Summary

This official BRCGS Food Safety issue 9 Lead Auditor course enables participants to develop a full understanding of the general principles of the requirements of the Standard and gain competency to assess compliance to the requirements of the Standard, including fundamental clauses, statements of intent, how to undertake a BRCGS audit, planning of the audit and reporting of the audit.

Active learning will be used throughout the course utilising case study-based individual and group activities to encourage critical thinking and help explain how auditors will audit against the Standard.

Successful completion of this course, including the exam, forms part of the training necessary to become a BRCGS auditor. The steps necessary to complete training must be arranged with a BRCGS approved certification body.

This course is part of the BRCGS Professional recognition programme.

Key learning objectives

Explain the requirements of the Standard
Assess compliance to the requirements of the Standard and explain how compliance can be demonstrated to maintain food safety, quality, legality, and authenticity
Describe the scope of companies and products covered by the Standard
Describe steps to conduct a BRCGS audit including the preparation, planning, and reporting of
the audit
Utilise and explain resource tools available for compliance and beneficial support from BRCGS.

Who should attend

Those interested in becoming a BRCGS Auditor and who already hold a Lead Assessor qualification*
Compliance/Technical Managers and personnel (including those from retailing and manufacturing)
Quality Managers and personnel
Operations Managers
Internal audit personnel
Site staff wishing to gain auditing skills and a deeper understanding of the Standard
Importers and exporters of food products
Foodservice staff
Retailers
Industry Consultants
Current BRCGS Auditors and Auditors of other schemes
Certification Body personnel (including scheme managers and those reviewing reports and /or corrective actions)

*Those interested in becoming a BRCGS Auditor and who do not yet hold a Lead Assessor qualification may choose to attend the 5-day Food Lead Auditor Training course instead of the 3-day Auditor course

Pre-requisites

To have a working knowledge of quality management systems and auditing within the relevant manufacturing sector
To have completed a hazard analysis and critical control points (HACCP) course of at least two days’ duration. If you need HACCP or HARA training, we propose various suitable courses. Have a browse at the website or get in touch for advice :)
To have carefully reviewed the Food Safety standard (appendices & glossary included) before the course starts. You can download a free (locked PDF) copy of the standard here.

Programme Outline

Day 1 | Welcome and introduction | Scope and format of the Standard | Requirements of the Standard
Day 2 | Requirements of the Standard (continued)
Day 3 | Audit protocol | BRCGS compliance and support | Auditor requirements | Practical exercises | Course exam

Instructor credentials

This training course is delivered by experienced BRCGS ‘approved training partners’ (ATPs) and ‘approved virtual trainers’ (AVTs). This is our lovely team of trainers.

Auditor

Official BRCGS Food Safety Issue 9 course. 
Delivered online (Zoom) by a live BRCGS Approved Training Partner.
Exam and Certificate fee included in the price.

BRCGS Food Safety Issue 9 - For Auditors (3 Days)

Aberdeen

<h1 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Overview:</h1>This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.Course Contents:Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.Course Topics:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Qualities of an Effective Leader&nbsp;&ndash; Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Leader or Manager?&nbsp;&ndash; Establishing the difference between the two and comparing themselves to those qualities.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">That Vision Thing&nbsp;&ndash; Making the business vision &lsquo;live&rsquo; for the team by answering key questions.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Developing Your Team Goals&nbsp;&ndash; Reviewing an action plan that develops clear goals for their team based on the business vision.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivation&nbsp;&ndash; Determining the &lsquo;Why&rsquo; for their staff and developing an understanding of emotions in a business context.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">What Motivates?&nbsp;&ndash; Looking at specific motivators for individuals and understanding that everyone is motivated by different things.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Being Consistently Different&nbsp;&ndash; Going against popular leadership theory and identifying that each staff member needs to be treated differently.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Dealing With Difficult Team Members&nbsp;&ndash; Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that &lsquo;difficult&rsquo; behavior sometimes has its benefits.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coaching&nbsp;&ndash; Using a simple method of coaching, including action plans.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Three Key Skills of Coaching&nbsp;&ndash; Looking at the skills required to be an effective coach.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Instant Results Coaching&nbsp;&ndash; Coaching in a hurry!</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Can Do Coaching Practice&nbsp;&ndash; Putting the learning into practice</li></ul>Course Feature:By the end of this training you will be able to:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the qualities of an effective leader</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Benchmark themselves against those qualities and develop actions to improve</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the difference between leading and managing</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the value of sharing the business vision with the team</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop team goals based on the business vision</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivate their staff by understanding their drivers and developing actions to support them</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Deal with difficult staff members</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Challenge staff in a meaningful and effective way</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coach staff effectively using a simple process</li></ul>Certification:Once after the training you receive course completion certificate from MangatesWho can Attend?Anybody who is interested in learning Effective Skills to Lead a Team.

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Overview:

The meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be the special way that you show confidence in a challenging situation. The events can become more easily managed with this great workshop.

With our 10 Soft Skills You Need workshop your participants will begin to see how important it is to develop a core set of soft skills. By managing and looking at how people interact and seeing things in a new light, your participants will improve almost every aspect of their careers
.
Target Audience:

Professionals who are interested in learning 10 Soft Skills.

Learning Objectives:

After completing this course, Individuals will be able to demonstrate their understanding of:

What are Soft Skills?
Effective Communication
Teamwork
Problem Solving
Time Management
Attitude and Work Ethic
Adaptability/Flexibility
Self-Confidence
Ability to Learn From Criticism
Networking

Agenda:

Module One: What are Soft Skills?
Definition of Soft Skills
Empathy and the Emotional Intelligence Quotient
Professionalism
Learned vs. Inborn Traits
Case Study
Module One: Review Questions

Module Two: Soft Skill 1: Communication
Ways We Communicate
Improving Non-Verbal Communication
Listening
Openness and Honesty
Case Study
Module Two: Review Questions

Module Three: Soft Skill 2: Teamwork
Identifying Capabilities
Get Into Your Role
Learn the Whole Process
The Power of Flow
Case Study
Module Three: Review Questions

Module Four: Soft Skill 3: Problem Solving
Define the Problem
Generate Alternative Solutions
Evaluate the Plans
Implementation and Re-evaluation
Case Study
Module Four: Review Questions

Module Five: Soft Skill 4: Time Management
The Art of Scheduling
Prioritizing
Managing Distractions
The Multitasking Myth
Case Study
Module Five: Review Questions

Module Six: Soft Skills 5 and 6: Attitude and Work Ethic
What Are You Working For?
Caring for Others vs. Self
Building Trust
Work Is Its Own Reward
Case Study
Module Six: Review Questions

Module Seven: Soft Skill 7: Adaptability/Flexibility
Getting over the Good Old Days Syndrome
Changing to Manage Process
Changing to Manage People
Showing You"'re Worth Your Weight in Adaptability
Case Study
Module Seven: Review Questions

Module Eight: Soft Skill 8: Self-Confidence
Confident Traits
Self-Questionnaire
Surefire Confidence Building Tactics
Build Up Others
Case Study
Module Eight: Review Questions

Module Nine: Soft Skill 9: Ability to Learn From Criticism
Wow, You Mean I’m Not Perfect?
Listen With An Open Mind
Analyze and Learn
Clear the Air and Don"t Hold Any Grudges
Case Study
Module Nine: Review Questions

Module Ten: Soft Skill 10: Networking
Redefining Need
Identifying Others" Interests
Reaching Out
When to Back Off
Case Study
Module Ten: Review Questions

Module Eleven: Wrapping Up
Words From The Wise
Review Of The Parking Lot
Lessons Learned
Recommended Reading
Completion Of Action Plans And Evaluations

Mangates

10 Soft Skills You Need 1 Day Training in Aberdeen

Building Better Careers with Soft Skills: 1-Day Workshop in Aberdeen

The sale ends 10 days before the event starts.

Early Bird Fee

The sale ends 5 days before the event starts.

Standard Fee

Stoke-on-Trent

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
Events do not just happen, they take time to plan, develop, and create. This workshop is designed to give your participants the tools needed to host a great event. They will touch on planning and administrative techniques that will give them the confidence to run an engaging event that will leave a positive and lasting impression on each attendee.
With our Event Planning workshop y,our participants will explore ways to work with vendors, security, technicians, and wait staff. They will touch on different event types such as awards ceremonies, charity events, and business conferences. By utilizing the correct skill set you will be provided the details to pull off a successful event.
Target Audience:
Anybody who is interested in learning Event Planning Skills
Learning Objectives:
By the end of the course, participants will be able to understand:
Types of Events
Brainstorming
Types of Entertainment
Support Staff
Technical Staff
Vendors
Finalize the Plan
Administrative Tasks
Get Organized
Post Event Activities
Wrapping Up
Agenda:
Module One: Types of Events
Awards
Charity
Conferences and Seminar
Holiday
Case Study
Module One: Review Questions
Module Two: Brainstorming
Determine the Event’s Purpose
Determine a Theme
Write Down & Review Ideas
Determine a Date
Case Study
Module Two: Review Questions
Module Three: Types of Entertainment
Games
Activities
Speakers
Performers
Case Study
Module Three: Review Questions
Module Four: Support Staff
Security
Valet
Wait Staff
Clean up Crew
Case Study
Module Four: Review Questions
Module Five: Technical Staff
Visual Technician (lighting)
Media Technician (website, Facebook, etc.)
Audio Technician (Sound)
Specialized Electrical Equipment Technician (for performers)
Case Study
Module Five: Review Questions
Module Six: Vendors
Food
Equipment
Decorations and Furnishing
Photography/ Video
Case Study
Module Six: Review Questions
Module Seven: Finalize the Plan
Venue
Registration
Entertainment
Cuisine and Decor
Case Study
Module Seven: Review Questions
Module Eight: Administrative Tasks
Create a Budget
Branding and Marketing
Insurance and Permits
Contracts (for event staff, entertainment, rentals, and vendors)
Case Study
Module Eight: Review Questions
Module Nine: Get Organized
Form a Team
Timeline
Checklists
Backup Plans
Case Study
Module Nine: Review Questions
Module Ten: Post Event Activities
Survey
Share Media (photos and video)
Send Thank you Notes
Start planning the Next Event!
Case Study
Module Ten: Review Questions
Module Eleven: Wrapping Up
Words From The Wise
Review Of The Parking Lot
Lessons Learned
Recommended Reading
Completion Of Action Plans And Evaluations

Event Planning 1 Day Training in Stoke-on-Trent


The Ultimate Guide to Event Planning - 1 Day Workshop in Stoke-on-Trent

Solihull

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
The meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be the special way that you show confidence in a challenging situation. The events can become more easily managed with this great workshop.
With our 10 Soft Skills You Need workshop your participants will begin to see how important it is to develop a core set of soft skills. By managing and looking at how people interact and seeing things in a new light, your participants will improve almost every aspect of their careers.
Target Audience:
Professionals who are interested in learning 10 Soft Skills.
Learning Objectives:
After completing this course, Individuals will be able to demonstrate their understanding of:
What are Soft Skills?
Effective Communication
Teamwork
Problem Solving
Time Management
Attitude and Work Ethic
Adaptability/Flexibility
Self-Confidence
Ability to Learn From Criticism
Networking
Agenda:
Module One: What are Soft Skills?
Definition of Soft Skills
Empathy and the Emotional Intelligence Quotient
Professionalism
Learned vs. Inborn Traits
Case Study
Module One: Review Questions
Module Two: Soft Skill 1: Communication
Ways We Communicate
Improving Non-Verbal Communication
Listening
Openness and Honesty
Case Study
Module Two: Review Questions
Module Three: Soft Skill 2: Teamwork
Identifying Capabilities
Get Into Your Role
Learn the Whole Process
The Power of Flow
Case Study
Module Three: Review Questions
Module Four: Soft Skill 3: Problem Solving
Define the Problem
Generate Alternative Solutions
Evaluate the Plans
Implementation and Re-evaluation
Case Study
Module Four: Review Questions
Module Five: Soft Skill 4: Time Management
The Art of Scheduling
Prioritizing
Managing Distractions
The Multitasking Myth
Case Study
Module Five: Review Questions
Module Six: Soft Skills 5 and 6: Attitude and Work Ethic
What Are You Working For?
Caring for Others vs. Self
Building Trust
Work Is Its Own Reward
Case Study
Module Six: Review Questions
Module Seven: Soft Skill 7: Adaptability/Flexibility
Getting over the Good Old Days Syndrome
Changing to Manage Process
Changing to Manage People
Showing You"'re Worth Your Weight in Adaptability
Case Study
Module Seven: Review Questions
Module Eight: Soft Skill 8: Self-Confidence
Confident Traits
Self-Questionnaire
Surefire Confidence Building Tactics
Build Up Others
Case Study
Module Eight: Review Questions
Module Nine: Soft Skill 9: Ability to Learn From Criticism
Wow, You Mean I’m Not Perfect?
Listen With An Open Mind
Analyze and Learn
Clear the Air and Don"t Hold Any Grudges
Case Study
Module Nine: Review Questions
Module Ten: Soft Skill 10: Networking
Redefining Need
Identifying Others" Interests
Reaching Out
When to Back Off
Case Study
Module Ten: Review Questions
Module Eleven: Wrapping Up
Words From The Wise
Review Of The Parking Lot
Lessons Learned
Recommended Reading
Completion Of Action Plans And Evaluations

10 Soft Skills You Need 1 Day Training in Solihull

Building Better Careers with Soft Skills: 1-Day Workshop in Solihull

Maidstone

10 Soft Skills You Need 1 Day Training in Maidstone

Building Better Careers with Soft Skills: 1-Day Workshop in Maidstone

Elgin

10 Soft Skills You Need 1 Day Training in Elgin

Building Better Careers with Soft Skills: 1-Day Workshop in Elgin

Carlisle

10 Soft Skills You Need 1 Day Training in Carlisle

Building Better Careers with Soft Skills: 1-Day Workshop in Carlisle

Heathrow

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
Emotional intelligence describes the ability to understand one’s own feelings. It also provides great insight into how emotion influences motivation and behavior. The concept of Emotional Intelligence has been around since the early 20th century, but the term was first introduced by Wayne Payne in 1985.
With our Emotional Intelligence workshop, you will gain a better understanding of self-management and self-awareness. This in turn will give you better insight and control over your actions and emotions. With a greater understanding of emotions, you will experience a positive impact on your professional and personal lives.
Target Audience:
Anybody who is interested in learning Emotional intelligence Skills
Learning Objectives:
Understand the Emotional Intelligence competency framework.
Assess and understand current Emotional Intelligence level.
Understand techniques for being highly positive and energetic.
Understand how emotions can influence thoughts, goals, relationships, decision-making ability, etc.
Understand the importance of high expectations and pressure and how to go through it.
Understand how to be an emotionally strong person, who can handle emotions.
Understand how to be a responsible person, who does not believe in blame/complaint.
Understand techniques to develop your emotional intelligence on the job.
Agenda:
Module One: What is Emotional Intelligence?
Self-Management
Self Awareness
Self-Regulation
Self-Motivation
Empathy
Module Two: Four Skills in Emotional Intelligence
How to Accurately Perceive Emotions
Use Emotions to Facilitate Thinking
Understand Emotional Meanings
Manage Emotions
Module Three: Verbal Communication Skills
Focused Listening
Asking Questions
Communicating with Flexibility and Authenticity
Module Four: Non-Verbal Communication Skills
Body Language
The Signals You Send to Others
It’s Not What You Say, It’s How You Say It
Module Five: Social Management and Responsibility
Benefits of Emotional Intelligence
Articulate your Emotions Using Language.
Module Six: Tools to Regulate Your Emotions
Seeing the Other Side
Self-Management and Self Awareness
Giving in Without Giving Up
Module Seven: Gaining Control
Using Coping Thoughts
Using Relaxation Techniques
Bringing it All Together
Module Eight: Business Practices (I)
Understand Emotions and How to Manage Them in the Workplace
Role of Emotional Intelligence at Work
Disagreeing Constructively
Module Nine: Business Practices (II)
Optimism
Pessimism
The Balance Between Optimism & Pessimism
Module Ten: Making an Impact
Creating a Powerful First Impression
Assessing a Situation
Being Zealous without Being Offensive
Module Eleven: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations

Basic

Emotional Intelligence (EQ)

Emotional Intelligence 1 Day Training in Heathrow

Emotional intelligence 1 Day Training in Heathrow

Gloucester

Emotional Intelligence 1 Day Training in Gloucester

Emotional intelligence 1 Day Training in Gloucester

Burnley

This course is the next step on your Reiki journey if you would like to be able to use Reiki at a higher level and work with clients/familyThis level 2 Reiki course is for you if you want to give Reiki healing at a more intense level or give healing treatments to others. Here you are introduced to the Reiki symbols for the first time<ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">Cho Ku Rei (power symbol)</li><li fr-original-style="" style="box-sizing: border-box;">Sei He Ki (emotional symbol)</li><li fr-original-style="" style="box-sizing: border-box;">Hon Sha Ze Sho Nen (distance healing symbol)</li></ul>What will I learn on this course:-<ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">How to use the Reiki sacred symbols</li><li fr-original-style="" style="box-sizing: border-box;">What is Distance Healing and how to use the distance symbol so you can send Reiki healing to others.</li><li fr-original-style="" style="box-sizing: border-box;">Have increased level 2 Reiki energy</li><li fr-original-style="" style="box-sizing: border-box;">How to practice Self-Healing using the increased energy</li><li fr-original-style="" style="box-sizing: border-box;">Hand positions when healing others</li><li fr-original-style="" style="box-sizing: border-box;">The 21 day Cleansing Process explained</li><li fr-original-style="" style="box-sizing: border-box;">Professional Ethics</li><li fr-original-style="" style="box-sizing: border-box;">Question and answer session</li></ul>You will be initiated to the Reiki energy by a level 2 attunement and receive a full instruction manual and your course certificate will be awarded to you at the end of the course. I am a Reiki Master and teacher and I am one of the few traditionally trained Reiki Masters in the UK who have been trained by international best-selling Reiki author Penelope Quest. My teaching methods use traditional Reiki techniques perfected over many years and you can be assured of my support during and after your course.The course can be booked online here and you will receive instructions on how to access the course.I look forward to meeting you and sharing my knowledge and experience of Reiki with you.What this course offers you<ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">Individual Support - During and after your course</li><li fr-original-style="" style="box-sizing: border-box;">Practical Experience - Step by step training is given so that you can gain valuable experience using Reiki</li><li fr-original-style="" style="box-sizing: border-box;">Energy Perception &ndash; You will be taught to develop skills of energy perception and learn how to interpret the Reiki by what you sense and feel</li><li fr-original-style="" style="box-sizing: border-box;">Personal Growth - You will discover for yourself the increased level of Reiki healing and be able to use its methods of healing on others and have paying clients if you wish&nbsp;</li></ul>Why a Level 2 Course?&nbsp;Reiki at Level 2 is the level of training which is needed to practise Reiki healing professionally and have paying clients. Often reflexologists, aromatherapists and other complementary therapists add reiki healing to their range of healing skills that they offer their clients.&nbsp;However it is not just for those who have clients it is also a powerful self-development technique for your own personal healing experience and to share with family/friends and give them the benefit of well-being.A certificate at Reiki Level One is needed for you to enrol on this course and I am happy to accept students who have trained elsewhere with another Reiki Master.The Reiki Two course is taught live on line using Zoom.Testimonials:- What other students who have attended my courses are saying&nbsp;Level Two Course&ldquo;She explains everything so well and makes it easy to understand and connect to the reiki. This is my 2nd course I&rsquo;ve done with Margaret&rdquo; (Louise B)."Thank you, I thoroughly enjoyed the course." (Beverley S)This is a very well organized and informative course! (Georgie P)

This course is the next step on your Reiki journey if you would like to be able to use Reiki at a higher level and work with clients/family
This level 2 Reiki course is for you if you want to give Reiki healing at a more intense level or give healing treatments to others. Here you are introduced to the Reiki symbols for the first time
Cho Ku Rei (power symbol)
Sei He Ki (emotional symbol)
Hon Sha Ze Sho Nen (distance healing symbol)
What will I learn on this course:-
How to use the Reiki sacred symbols
What is Distance Healing and how to use the distance symbol so you can send Reiki healing to others.
Have increased level 2 Reiki energy
How to practice Self-Healing using the increased energy
Hand positions when healing others
The 21 day Cleansing Process explained
Professional Ethics
Question and answer session
You will be initiated to the Reiki energy by a level 2 attunement and receive a full instruction manual and your course certificate will be awarded to you at the end of the course. 
I am a Reiki Master and teacher and I am one of the few traditionally trained Reiki Masters in the UK who have been trained by international best-selling Reiki author Penelope Quest. My teaching methods use traditional Reiki techniques perfected over many years and you can be assured of my support during and after your course.
The course can be booked online here and you will receive instructions on how to access the course.
I look forward to meeting you and sharing my knowledge and experience of Reiki with you.
What this course offers you
Individual Support - During and after your course
Practical Experience - Step by step training is given so that you can gain valuable experience using Reiki
Energy Perception – You will be taught to develop skills of energy perception and learn how to interpret the Reiki by what you sense and feel
Personal Growth - You will discover for yourself the increased level of Reiki healing and be able to use its methods of healing on others and have paying clients if you wish
Why a Level 2 Course? Reiki at Level 2 is the level of training which is needed to practise Reiki healing professionally and have paying clients. Often reflexologists, aromatherapists and other complementary therapists add reiki healing to their range of healing skills that they offer their clients. 
However it is not just for those who have clients it is also a powerful self-development technique for your own personal healing experience and to share with family/friends and give them the benefit of well-being.
A certificate at Reiki Level One is needed for you to enrol on this course and I am happy to accept students who have trained elsewhere with another Reiki Master.
The Reiki Two course is taught live on line using Zoom.
Testimonials:- What other students who have attended my courses are saying 
Level Two Course
“She explains everything so well and makes it easy to understand and connect to the reiki. This is my 2nd course I’ve done with Margaret” (Louise B).
"Thank you, I thoroughly enjoyed the course." (Beverley S)
This is a very well organized and informative course! (Georgie P)

Margaret Cook - Learn More About Reiki

Energy Healing

Reiki

Reiki Healer

I am a Reiki Teacher in Manchester and one of the few traditionally trained Reiki Masters in the UK who have been trained by international best-selling Reiki author Penelope Quest. My teaching methods use traditional Reiki techniques perfected over many years and you can be assured of my support during and after your course. I teach all three levels of Reiki courses, level 1 reiki. level 2 reiki and reiki master level 3

Reiki Level 2 Practitioner Online Course

Southampton

Rotherham

Manchester

Leeds

Kingston upon Hull

Newport

Peterborough

Milton Keynes 

Dartford

Paisley

Derby

Birmingham

Hull

Berkshire

Bedford

Liverpool 

Swansea

<div data-testid="richTextElement" style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">ONLINE STUDY - In your own time (approx. 6 hours study time) +CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours) Awarding Body:&nbsp;Open College Network (OCN) Credit for LearningAward Level:&nbsp;Level 3 (Advanced Level) - Ireland Level 5CPD Certified:&nbsp;Yes (CPD Accreditation)Minimum Age:&nbsp;18 (16 with parental consent)Entry requirements:&nbsp;None. (English Level 2 desirable)Training Locations:&nbsp;Study online + Classroom&nbsp;OCN Accredited at UK Level 3 (Ireland Level 5) &nbsp;PART 1 - Theory:&nbsp;Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc. PART 2 - Skills and Practical Development: Safely and competently set up and maintain a Peripheral IV Infusion. Attend a classroom location to complete your practical training. <div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"> Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above. </div><div style="color: rgb(85, 85, 85); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">Course Itinerary:</div><div style="color: rgb(85, 85, 85); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"> </div>PART 1 - THEORY (ONLINE) M1 - Peripheral IV Cannulation - Introduction: Definitions - understanding terminology relating to PIVC. IV Therapy and NMC guidelines. M2 - Legal &amp; Professional Responsibilities: Legal Obligations and Accountability. Criminal, Civil and Contractual law in Healthcare. Vicarious Liability and your Duty of Care. M3 - Anatomy &amp; Physiology: Sites appropriate to IV cannulation. Hand vs. arm. Advantages and disadvantages of relevant veins. An overview of Homeostasis and Fluid Balance. M4 - Hygiene and Infection Prevention &amp; Control (IPC): Reducing healthcare-associated infections. Keeping Safe. Bloodborne Pathogens and Work Practice Controls. Standard Precautions. Waste Disposal. Needle-stick injuries. M5 - Indications and Advantages: When to cannulate, infusion types and benefits over alternative infusion routes. Continuous and intermittent infusion. Prophylactic use before procedures and in unstable patients. Contraindications. M6 - Equipment: Cannula types, sizes and colour coding. How to select appropriate size. Equipment overview for total procedure. M7 - Vein Choice for Cannulation: Correct vein selection. Which veins to avoid. How to manage an unsuccessful cannulation. M8 - Procedures: Full procedure for cannulation including correct documentation. M8: Guide to Cannulation - revision M8: Video - Recap with full procedure M9 - Contraindications: When inappropriate to cannulate including patients with specific health conditions. M10 - Complications: A detailed look at potential complications during and after cannulation, including phlebitis, infections, petechiae and haematomas. Clinical signs and corrective actions. PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED BEFORE JOINING US FOR YOUR PRACTICAL TRAINING PART 2 (CLASSROOM: 1 - Welcome, introductions and overview: Classroom - registration and introductions. Virtual Classroom - audio/visual checks and registration. 2 - Legal &amp; Professional Responsibilities: Overview and discussion. 3 - Anatomy - key points (appropriate to PIVC): Arteries and veins. Selecting an approprate site. Sites to avoid and &ldquo;first choice&rdquo; sites. 4 - Cannulae - selection and types: A detailed look at different types of cannulas, respective benefits and attributes. Selectinng an appropriate pVAD. 5 - Complications: Complications of pVAD insertion including examples of infiltration, haematoma, extravasation and transfixation. 6 - VIP Score: Understanding and using the Visual Infusion Phlebitis score. 7 - Equipment - overview: We take a look at all essential equipment required for PIVC. 8 - PRACTICAL SESSIONS: Multiple practical sessions throughout the session. 9 - Fluids: The importance of understanding fluids. Includes detailed overview of: maintenance fluids, Hartmann&rsquo;s solution, Colloids (and risks), blood products. 10 - Infusion Rates: Calculating infusion rates and drops per minute. This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.&nbsp;<div style="color: rgb(85, 85, 85); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)</div></div>

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 3 (Advanced Level) - Ireland Level 5
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 3 (Ireland Level 5)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Safely and competently set up and maintain a Peripheral IV Infusion.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M1 - Peripheral IV Cannulation - Introduction:
Definitions - understanding terminology relating to PIVC.
IV Therapy and NMC guidelines.
M2 - Legal & Professional Responsibilities:
Legal Obligations and Accountability. Criminal, Civil and
Contractual law in Healthcare. Vicarious Liability and your
Duty of Care.
M3 - Anatomy & Physiology:
Sites appropriate to IV cannulation. Hand vs. arm.
Advantages and disadvantages of relevant veins.
An overview of Homeostasis and Fluid Balance.
M4 - Hygiene and Infection Prevention & Control (IPC):
Reducing healthcare-associated infections. Keeping Safe.
Bloodborne Pathogens and Work Practice Controls.
Standard Precautions. Waste Disposal. Needle-stick injuries.
M5 - Indications and Advantages:
When to cannulate, infusion types and benefits over
alternative infusion routes. Continuous and intermittent infusion.
Prophylactic use before procedures and in unstable patients.
Contraindications.
M6 - Equipment:
Cannula types, sizes and colour coding. How to select
appropriate size. Equipment overview for total procedure.
M7 - Vein Choice for Cannulation:
Correct vein selection. Which veins to avoid.
How to manage an unsuccessful cannulation.
M8 - Procedures:
Full procedure for cannulation including correct documentation.
M8: Guide to Cannulation - revision
M8: Video - Recap with full procedure
M9 - Contraindications:
When inappropriate to cannulate including patients with specific health conditions.
M10 - Complications:
A detailed look at potential complications during and after
cannulation, including phlebitis, infections, petechiae and haematomas. Clinical signs and corrective actions.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM:
1 - Welcome, introductions and overview:
Classroom - registration and introductions.
Virtual Classroom - audio/visual checks and registration.
2 - Legal & Professional Responsibilities:
Overview and discussion.
3 - Anatomy - key points (appropriate to PIVC):
Arteries and veins. Selecting an approprate site. Sites to avoid and “first choice” sites.
4 - Cannulae - selection and types:
A detailed look at different types of cannulas, respective benefits and attributes. Selectinng an appropriate pVAD.
5 - Complications:
Complications of pVAD insertion including examples of
infiltration, haematoma, extravasation and transfixation.
6 - VIP Score:
Understanding and using the Visual Infusion Phlebitis score.
7 - Equipment - overview:
We take a look at all essential equipment required for PIVC.
8 - PRACTICAL SESSIONS:
Multiple practical sessions throughout the session.
9 - Fluids:
The importance of understanding fluids. Includes detailed overview of: maintenance fluids, Hartmann’s solution, Colloids (and risks), blood products.
10 - Infusion Rates:
Calculating infusion rates and drops per minute.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



Geopace Training

Allied Health Professions (AHP)

Intravenous Cannulation

Aesthetics

Medicine & Nursing

Venepuncture & Cannulation

Learn how to cannulate ...

    Nationally Recognised Qualification

    OCN Accredited - Level 3 (advanced) - Ireland Level 5

    CPD Accredited - The CPD Certification Service

    Classroom or Virtual Classroom options

    Covers all steps for cannulating in arm or hand

    Practise on artificial arms and fake blood!

    Essential qualification for all IV therapies

    Phlebotomy training desirable but not essential

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Peripheral I.V. Cannulation Course (GPT008)

Droitwich Spa

Portsmouth

Bingley

Luton

Northampton

Essex

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (Foundation Degree Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M00 - Introduction:
Learning outcomes, Assumptions and Overview.
M01 - Basic Phlebotomy - revision:
Recap of basic phlebotomy theory and practice - precursor to
the advanced course.
M02 - Aspirated and Vacuated Systems:
Open systems (Syringe & Needle), closed systems (Vacutainer & Monovette), Alternative closed systems, Using Monovette - aspiration and evacuated techniques, monovette adapter systems.
M03 - Specialised and Advanced Phlebotomy Equipment:
The centrifuge - overview. Safe operation and use. Managing a centrifuge breakage or spillage.
Equipment and practices in unusual situations.
Patients with special needs and requiring specific attention.
Equipment preparation for blood samples that are collected at
0 degrees, 37 degrees C and other non-standard conditions.
A look at advances in technology and how to use the latest devices.
M04 - Point of Care Testing:
What is POC Testing? Advantages, Disadvantages and Clinical
Outcomes. Comparison of POC with lab testing. 10 common POC tests. Roles for phlebotomists performing POC Tests.
M05 - Neonates and Children:
Sample collection from new-born to pre-adult. A detailed overview of legal principles of law including child consent and child protection for phlebotomists. Neonatal and child blood collection equipment.
A comprehensive look at heel and finger-prick procedures including
microtainers, lancets and capillary tube collection. Detailed heel prick procedure. Paediatric finger prick collection. The life-threatening hazard of over-collecting. Communication techniques in differing age bands.
Consent and the law. Basic principles of lawful consent for neonates and paediatric patients. Child protection.
Detailed analysis of neonatal and paediatric blood collection including Guthrie card collection. Neonatal bottles - colours and tests. Paediatric blood gases collection.
Butterfly needles - when to use. Blood tests during pregnancy. Neonatal blood screening - nine conditions covered. Bilirubin in neonates.
M06 - Geriatric Patients:
The challenges of phlebotomy in older people. Understanding skin changes and venepuncture implications. A profile of common
geriatric blood tests. Age related problems. Procedural precautions.
M07 - Special Procedures:
Drawing blood from back of hand. Drawing blood from lower limb veins. Managing the unwilling or difficult patient. Managing the psychiatric patient. Managing the isolated patient. Non-routine blood tests. Managing the latex allergy patient (type 1 and type 4 reactions). Latex indicators. Sample handling - non-routine procedures. Drug trials and research projects.
M08 - Special Tests and Sample Handling Procedures:
A look at sample collection at specific times of day and night,
samples that are protected from light, collected on ice and
collected at body temperature. Procedures for each group - collection notes, analytic time, optimal collection time and notes for each group.
M09 - Advanced Phlebotomy Tasks:
Additional procedures. Maintaining POC equipment. Stock control and stock rotation. Quality control. Data entry. Product evaluation. Training and competency evaluation.
M10 - Alternative Environments:
A step-by-step look at non-clinical phlebotomy environments including private testing, DEFRA, forensic and police, cord blood collection, DNA analysis, veterinary services, overseas and volunteering.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM)
MORNING , AFTERNOON OR EVENING SESSION:

1 - Welcome, introductions and overview:
- Classroom - health & safety briefing, schedule overview.
- Virtual Classroom - audio/visual checks and registration. Unpacking and overview of your training kit.
2 - Syringe and Needle (open system): Correct use and applications.
3 - Monovette (open and closed systems):
Using the Monovette system in aspiration mode - correct use and applications.
Using the Monovette system in evacuated mode - correct use and applications.
4 - IR Vein Detector:
Demonstration of the IR vein detector for assisting in detection of difficult veins.
5 - Veins in back of hand:
Detecting suitable veins in the back of the hand.
6 - POC testing:
Point of Care Testing - use of glucose meter to demonstrate a typical POC test procedure. Correct use and overview of other POC test devices.
7 - Using lancets (finger collection)
We look at the correct use of lancets for POC testing and whole blood micro-collection.
8 - Using lancets (heel collection)
We look at the correct use of lancets for neonatal blood spot tests (Guthrie Test).
9 - Capillary collection
Using glass capillary tubes for micro-collection. Correct use and handling.
10 - Microtube collection
Correct use of BD Microtainers (and similar micro-collection bottles) - collection and handling.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



Allied Health

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6)

    FDSc (Foundation Degree Level) qualification

    Nationally Recognised certificate

    Dually accredited: Open College Network  and CPD

    Covers both aspirated and evacuated systems

    Covers specialised blood collection systems & methods

    Classroom or Virtual Classroom learning options

    Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep)

    Complete your training from beginner to advanced level

    This course either follows on from our Introduction to Phlebotomy Course  or can be combined with our introductory course as part of a course package (see below)

    Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.


Advanced Phlebotomy - Skills & Techniques (GPT005)

London

Cognicert ISO 7101:2023 Healthcare Quality Lead Auditor CourseCertify by Cognicert Limited www.cognicert.comTraining Overview: The ISO 7101 Lead Auditor Course is designed to provide participants with the knowledge and skills required to lead audits of Healthcare Quality Management systems (HQMS) based on ISO 7101:2023. This comprehensive training program covers the principles, processes, and practices of auditing HQMS, focusing on key areas such as audit planning, conducting audits, reporting, and follow-up activities.ISO 7101 Healthcare Quality Management System Lead Auditor Course provides participants with the knowledge and skills necessary to lead audits of quality management systems within healthcare organizations. This comprehensive training program covers the principles, processes, and practices of auditing healthcare quality management systems, focusing on key standards and regulations applicable to the healthcare industry.Target Audience:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Healthcare Quality assurance managers and officers.</li><li fr-original-style="" style="box-sizing: border-box;">Internal auditors responsible for auditing HQMS within organizations.</li><li fr-original-style="" style="box-sizing: border-box;">Professionals seeking to become certified lead auditors for ISO 7101 audits.</li><li fr-original-style="" style="box-sizing: border-box;">Personnel involved in implementing and maintaining HQMS within organizations.</li></ul>Reference Standards:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">ISO 7101:2023 - Healthcare Quality Management systems - Requirements.</li><li fr-original-style="" style="box-sizing: border-box;">They will understand how to apply ISO 19011:2018 and ISO 17011:2017 principles to ensure effective auditing, conformity assessment, and continual improvement within the Artificial Intelligence industry.</li></ul>Objectives:By the end of the course, participants will be able to:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Understand the principles and requirements of ISO 7101:2023.</li><li fr-original-style="" style="box-sizing: border-box;">Interpret and apply the requirements of ISO 7101 during audit activities.</li><li fr-original-style="" style="box-sizing: border-box;">Plan and prepare for HQMS audits effectively, including developing audit programs and checklists.</li><li fr-original-style="" style="box-sizing: border-box;">Conduct HQMS audits in accordance with ISO 7101 requirements, including gathering evidence, interviewing personnel, and documenting findings.</li><li fr-original-style="" style="box-sizing: border-box;">Apply audit techniques and methodologies to identify nonconformities and areas for improvement.</li><li fr-original-style="" style="box-sizing: border-box;">Prepare audit reports and communicate findings to relevant stakeholders.</li><li fr-original-style="" style="box-sizing: border-box;">Understand the process for audit follow-up and verification of corrective actions.</li></ul>Learning Outcome: Upon completion of the course, participants will be able to lead and conduct audits of HQMS effectively, in line with the requirements of ISO 7101:2023. They will possess the necessary knowledge and skills to plan, execute, report on, and follow up audits, contributing to the continual improvement of organizational processes and systems.Course Content:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Introduction to ISO 7101:2023<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Overview of the standard</li><li fr-original-style="" style="box-sizing: border-box;">Key concepts and principles of Healthcare Quality Management</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Principles of Auditing According to ISO 19011<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Fundamental concepts of auditing</li><li fr-original-style="" style="box-sizing: border-box;">Roles and responsibilities of auditors</li><li fr-original-style="" style="box-sizing: border-box;">Ethical considerations in auditing</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Audit Planning and Preparation according to ISO 17021:2015<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Developing audit objectives and scope</li><li fr-original-style="" style="box-sizing: border-box;">Establishing audit criteria and methods</li><li fr-original-style="" style="box-sizing: border-box;">Creating audit programs and checklists</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Conducting Audits<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Techniques for gathering evidence</li><li fr-original-style="" style="box-sizing: border-box;">Interviewing skills and communication techniques</li><li fr-original-style="" style="box-sizing: border-box;">On-site audit activities and observations</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Audit Reporting<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Documentation of audit findings</li><li fr-original-style="" style="box-sizing: border-box;">Preparation of audit reports</li><li fr-original-style="" style="box-sizing: border-box;">Presentation of findings to management and stakeholders</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Audit Follow-up and Corrective Actions<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Verification of corrective actions</li><li fr-original-style="" style="box-sizing: border-box;">Monitoring and measuring audit performance</li><li fr-original-style="" style="box-sizing: border-box;">Continuous improvement of the audit process</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Case Studies and Practical Exercises<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Application of audit principles and techniques through hands-on exercises and real-world scenarios.</li></ul></li></ul>Duration: 5 days Training Methodologies<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Case Study</li><li fr-original-style="" style="box-sizing: border-box;">Individual Exercises</li><li fr-original-style="" style="box-sizing: border-box;">Role Play</li><li fr-original-style="" style="box-sizing: border-box;">Group Exercises</li><li fr-original-style="" style="box-sizing: border-box;">Group Presentation</li><li fr-original-style="" style="box-sizing: border-box;">Examination</li></ul>

Cognicert ISO 7101:2023 Healthcare Quality Lead Auditor Course
Certify by Cognicert Limited www.cognicert.com
Training Overview: The ISO 7101 Lead Auditor Course is designed to provide participants with the knowledge and skills required to lead audits of Healthcare Quality Management systems (HQMS) based on ISO 7101:2023. This comprehensive training program covers the principles, processes, and practices of auditing HQMS, focusing on key areas such as audit planning, conducting audits, reporting, and follow-up activities.
ISO 7101 Healthcare Quality Management System Lead Auditor Course provides participants with the knowledge and skills necessary to lead audits of quality management systems within healthcare organizations. This comprehensive training program covers the principles, processes, and practices of auditing healthcare quality management systems, focusing on key standards and regulations applicable to the healthcare industry.
Target Audience:
Healthcare Quality assurance managers and officers.
Internal auditors responsible for auditing HQMS within organizations.
Professionals seeking to become certified lead auditors for ISO 7101 audits.
Personnel involved in implementing and maintaining HQMS within organizations.
Reference Standards:
ISO 7101:2023 - Healthcare Quality Management systems - Requirements.
They will understand how to apply ISO 19011:2018 and ISO 17011:2017 principles to ensure effective auditing, conformity assessment, and continual improvement within the Artificial Intelligence industry.
Objectives:
By the end of the course, participants will be able to:
Understand the principles and requirements of ISO 7101:2023.
Interpret and apply the requirements of ISO 7101 during audit activities.
Plan and prepare for HQMS audits effectively, including developing audit programs and checklists.
Conduct HQMS audits in accordance with ISO 7101 requirements, including gathering evidence, interviewing personnel, and documenting findings.
Apply audit techniques and methodologies to identify nonconformities and areas for improvement.
Prepare audit reports and communicate findings to relevant stakeholders.
Understand the process for audit follow-up and verification of corrective actions.
Learning Outcome: Upon completion of the course, participants will be able to lead and conduct audits of HQMS effectively, in line with the requirements of ISO 7101:2023. They will possess the necessary knowledge and skills to plan, execute, report on, and follow up audits, contributing to the continual improvement of organizational processes and systems.
Course Content:
Introduction to ISO 7101:2023Overview of the standardKey concepts and principles of Healthcare Quality Management
Principles of Auditing According to ISO 19011Fundamental concepts of auditingRoles and responsibilities of auditorsEthical considerations in auditing
Audit Planning and Preparation according to ISO 17021:2015Developing audit objectives and scopeEstablishing audit criteria and methodsCreating audit programs and checklists
Conducting AuditsTechniques for gathering evidenceInterviewing skills and communication techniquesOn-site audit activities and observations
Audit ReportingDocumentation of audit findingsPreparation of audit reportsPresentation of findings to management and stakeholders
Audit Follow-up and Corrective ActionsVerification of corrective actionsMonitoring and measuring audit performanceContinuous improvement of the audit process
Case Studies and Practical ExercisesApplication of audit principles and techniques through hands-on exercises and real-world scenarios.
Duration: 5 days
Training Methodologies
Case Study
Individual Exercises
Role Play
Group Exercises
Group Presentation
Examination

Cognicert Limited

ISO 7101 Healthcare Quality Management System Lead Auditor Course provides participants with the knowledge and skills necessary to lead audits of quality management systems within healthcare organizations. This comprehensive training program covers the principles, processes, and practices of auditing healthcare quality management systems, focusing on key standards and regulations applicable to the healthcare industry.

Cognicert ISO 7101 Healthcare Quality Lead Auditor Course

early bird registration

Ce cours officiel BRCGS permet aux participants d&#39;acqu&eacute;rir une compr&eacute;hension approfondie de la norme en termes de protocole, d&#39;exigences et de m&eacute;thodes d&#39;audit efficaces. Les participants acquerront les comp&eacute;tences n&eacute;cessaires pour &eacute;valuer la conformit&eacute; aux exigences de la norme, y compris les clauses fondamentales, les d&eacute;clarations d&#39;intention, la mani&egrave;re d&#39;entreprendre un audit BRCGS, la planification de l&#39;audit et le rapport d&#39;audit. Les principes fondamentaux et les techniques d&#39;audit seront abord&eacute;s, y compris les comp&eacute;tences requises des auditeurs qui r&eacute;alisent des audits dans le cadre des programmes de certification reconnus par la Global Food Safety Initiative (GFSI).L&#39;apprentissage actif sera utilis&eacute; tout au long du cours gr&acirc;ce &agrave; des activit&eacute;s bas&eacute;es sur des &eacute;tudes de cas afin d&#39;encourager la pens&eacute;e critique et d&#39;aider &agrave; expliquer comment les auditeurs proc&egrave;dent &agrave; l&#39;audit par rapport &agrave; la norme. &nbsp;Les participants doivent avoir une connaissance pratique des syst&egrave;mes de gestion de la qualit&eacute; et de l&#39;audit dans le secteur manufacturier concern&eacute;, et avoir suivi un cours d&#39;Analyse des dangers et des points critiques pour leur ma&icirc;trise (HACCP) d&#39;une dur&eacute;e d&#39;au moins deux jours.Pour se pr&eacute;parer au cours, les participants doivent lire et examiner une copie de la norme, y compris le glossaire, qui peut &ecirc;tre t&eacute;l&eacute;charg&eacute; gratuitement &agrave; partir de la boutique du BRCGS, en plus des documents fournis avant le cours. &nbsp;A la fin du cours, vous serez &eacute;valu&eacute; par un examen. La r&eacute;ussite de ce cours, y compris l&#39;examen, fait partie de la formation n&eacute;cessaire pour devenir un auditeur BRCGS. Les &eacute;tapes n&eacute;cessaires pour compl&eacute;ter votre formation doivent &ecirc;tre organis&eacute;es avec un organisme de certification agr&eacute;&eacute; par le BRCGS.Ce cours fait partie du programme de reconnaissance professionnelle du BRCGS.A l&#39;issue de la formation, les participants seront capables de :&nbsp;<ul style="color: rgb(var(--color_25)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));"><li fr-original-style="" style="box-sizing: border-box;">Expliquer les &eacute;tapes de la gestion d&#39;un programme d&#39;audit</li><li fr-original-style="" style="box-sizing: border-box;">D&eacute;crire les principes et les techniques d&#39;audit</li><li fr-original-style="" style="box-sizing: border-box;">&Eacute;valuer la conformit&eacute; aux exigences de la norme et expliquer comment la conformit&eacute; peut &ecirc;tre d&eacute;montr&eacute;e pour maintenir la s&eacute;curit&eacute;, la qualit&eacute;, la l&eacute;galit&eacute; et l&#39;authenticit&eacute; des aliments.</li><li fr-original-style="" style="box-sizing: border-box;">D&eacute;crire le champ d&#39;application des entreprises et des produits couverts par la norme</li><li fr-original-style="" style="box-sizing: border-box;">D&eacute;crire les &eacute;tapes de la r&eacute;alisation d&#39;un audit BRCGS, y compris la pr&eacute;paration, la planification et le rapport d&#39;audit.</li><li fr-original-style="" style="box-sizing: border-box;">Utiliser et expliquer les outils de ressources disponibles pour la conformit&eacute; et le soutien b&eacute;n&eacute;fique du BRCGS.</li></ul>

Course Summary

Cette formation officielle BRCGS Food Safety permet aux participants d'acquérir une compréhension approfondie de la norme en termes de protocole, d'exigences et de méthodes d'audit efficaces. 

Les participants acquerront les compétences nécessaires pour évaluer la conformité aux exigences de la norme, y compris les clauses fondamentales, les déclarations d'intention, la manière d'entreprendre un audit BRCGS, la planification de l'audit et le rapport d'audit. 

Les principes fondamentaux et les techniques d'audit seront abordés, y compris les compétences requises pour les auditeurs qui réalisent des audits dans le cadre des programmes de certification reconnus par la Global Food Safety Initiative (GFSI).

L'apprentissage actif sera utilisé tout au long du cours grâce à des activités basées sur des études de cas afin d'encourager la pensée critique et d'aider à expliquer comment les auditeurs procèdent à l'audit par rapport à la norme.

A la fin du cours, vous serez évalué par un examen. La réussite de ce cours, y compris l'examen, fait partie de la formation nécessaire pour devenir un auditeur BRCGS. Les étapes nécessaires pour compléter votre formation doivent être organisées avec un organisme de certification agréé par le BRCGS.

Ce cours fait partie du programme de reconnaissance professionnelle du BRCGS.

Key learning objectives

Expliquer les étapes de la gestion d'un programme d'audit
Décrire les principes et les techniques d'audit
Évaluer la conformité aux exigences de la norme et expliquer comment la conformité peut être démontrée pour maintenir la sécurité, la qualité, la légalité et l'authenticité des aliments.
Décrire le champ d'application des entreprises et des produits couverts par la norme
Décrire les étapes de la réalisation d'un audit BRCGS, y compris la préparation, la planification et le rapport d'audit.
Utiliser et expliquer les outils de ressources disponibles pour la conformité et le soutien bénéfique du BRCGS.

Who should attend

Les personnes intéressées à devenir Auditeur BRCGS et qui ne sont pas encore titulaires d’une qualification Lead Assessor*
Responsables et personnel de conformité/techniques (y compris ceux de la vente au détail et de la fabrication)
Responsables et personnel qualité
Responsables des opérations
Personnel d'audit interne
Personnel du site souhaitant acquérir des compétences en audit et une compréhension plus approfondie de la norme
Importateurs et exportateurs de produits alimentaires
Personnel de restauration
Détaillants
Consultants industriels
Auditeurs actuels du BRCGS et auditeurs d’autres régimes
Personnel de l'organisme de certification (y compris les responsables du programme et ceux qui examinent les rapports et/ou les actions correctives)

*Les personnes souhaitant devenir auditeur BRCGS et sont déjà titulaires d'une qualification Lead Assessor peuvent choisir de suivre la formation Auditeur de 3 jours au lieu de la formation Auditeur Principal de 5 jours.

Pre-requisites

Avoir une connaissance pratique des systèmes de gestion de la qualité et de l'audit dans le secteur manufacturier concerné
Avoir suivi un cours d’analyse des dangers et de maîtrise des points critiques (HACCP) d’une durée d’au moins deux jours. Si vous avez besoin d'une formation HACCP ou HARA, nous vous proposons différentes formations adaptées. Parcourez le site Web ou contactez-nous pour obtenir des conseils :)
Avoir soigneusement revu la norme Food Safety (annexes et glossaire inclus) avant le début du cours. Vous pouvez télécharger une copie gratuite (PDF verrouillée) de la norme ici.

Programme Outline

Jour 1 | Accueil et présentation | Portée et format de la norme | Exigences de la norme
Jour 2 | Exigences de la norme (suite)
Jour 3 | Protocole d'audit | Conformité et support BRCGS | Exigences pour l'auditeur | Exercices pratiques
Jour 4 | Principes fondamentaux d'audit | Exercices pratiques
Jour 5 | Principes fondamentaux d'audit (suite) | Exercices pratiques | Révisions | Examen

Instructor credentials

This training course is delivered by experienced BRCGS ‘approved training partners’ (ATPs) and ‘approved virtual trainers’ (AVTs). This is our lovely team of trainers.

Formation officielle Auditeur Principal (Lead Auditor)  BRCGS Food v9 (Norme Mondiale pour la Sécurité des Denrées Alimentaires version 9) en français.
Dispensée en ligne (Zoom) en direct par un partenaire de formation agréé BRCGS.
Frais d'examen et de certificat inclus dans le prix.

BRCGS Sécurité des Denrées Alimentaires Issue 9 | Auditeur Principal (5 jours)

Ce cours officiel BRCGS permet aux participants de d&eacute;velopper une compr&eacute;hension compl&egrave;te des principes g&eacute;n&eacute;raux des exigences de la norme. Il est con&ccedil;u pour donner aux d&eacute;l&eacute;gu&eacute;s les connaissances n&eacute;cessaires pour mettre en &oelig;uvre avec succ&egrave;s les exigences de la norme sur le site. Les participants discuteront des activit&eacute;s qui d&eacute;veloppent une culture de maintien de la conformit&eacute; et apprendront &agrave; quoi s&#39;attendre pendant le processus de certification, y compris les actions n&eacute;cessaires avant, pendant et apr&egrave;s l&#39;audit.L&#39;apprentissage actif sera utilis&eacute; tout au long du cours gr&acirc;ce &agrave; des activit&eacute;s bas&eacute;es sur des &eacute;tudes de cas pour encourager la pens&eacute;e critique et aider &agrave; expliquer comment les sites mettront en &oelig;uvre la norme.&nbsp;Pour se pr&eacute;parer au cours, les participants doivent lire et passer en revue une copie de la norme, y compris le glossaire, qui peut &ecirc;tre t&eacute;l&eacute;charg&eacute; gratuitement &agrave; partir du BRCGS Store, en plus des documents fournis avant le cours. Il est conseill&eacute; aux participants d&#39;avoir une connaissance pratique de l&#39;HACCP.A la fin du cours, les participants seront &eacute;valu&eacute;s par un examen.Ce cours fait partie du programme de reconnaissance professionnelle du BRCGS.C&#39;est la meilleure alternative &agrave; la formation officielle de&nbsp;<a href="https://www.ask-sonia.com/training/courses-in-french/brcgs-food-conversion-sites" target="_self" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;">Conversion Sites v8-v9</a> qui a &eacute;t&eacute; d&eacute;list&eacute;e par le BRCGS.A l&#39;issue de la formation, les participants seront en mesure de :&nbsp;<ul style="color: rgb(var(--color_25)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));"><li fr-original-style="" style="box-sizing: border-box;">Expliquer ce qui est n&eacute;cessaire pour se conformer aux exigences de la norme</li><li fr-original-style="" style="box-sizing: border-box;">D&eacute;crire le champ d&#39;application des entreprises et des produits couverts par la norme</li><li fr-original-style="" style="box-sizing: border-box;">D&eacute;crire ce que l&#39;on peut attendre d&#39;un audit BRCGS&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Se pr&eacute;parer &agrave; un audit sur la norme</li><li fr-original-style="" style="box-sizing: border-box;">Appliquer les outils de ressources disponibles pour la conformit&eacute; et le soutien du BRCGS</li></ul>

Course Summary

Cette formation officielle BRCGS Food Safety permet aux participants de développer une compréhension complète des principes généraux des exigences de la norme. 

Il est conçu pour doter les délégués des connaissances nécessaires pour mettre en œuvre avec succès les exigences de la norme sur site.

Les participants discuteront des activités qui développent une culture visant à maintenir la conformité et apprendront à quoi s'attendre pendant le processus de certification, y compris les actions nécessaires avant, pendant et après l'audit.

L'apprentissage actif sera utilisé tout au long du cours grâce à des activités basées sur des études de cas afin d'encourager la pensée critique et d'expliquer comment les auditeurs procéderont à l'audit par rapport à la norme.

Ce cours fait partie du programme de reconnaissance professionnelle du BRCGS.

Key learning objectives

Expliquer ce qui est nécessaire pour se conformer aux exigences de la norme
Décrire le champ d'application des entreprises et des produits couverts par la norme
Décrire ce que l'on peut attendre d'un audit BRCGS
Se préparer à un audit sur la norme
Appliquer les outils de ressources disponibles pour la conformité et le soutien du BRCGS

Who should attend

Responsables techniques et personnel (y compris ceux de la vente au détail et de la fabrication)
Responsables et personnel qualité
Responsables des opérations
Personnel d'audit interne 
Importateurs et exportateurs de produits alimentaires,
Personnel de la restauration
Consultants industriels

Pre-requisites

Avoir des connaissances pratiques en HACCP
Avoir soigneusement revu la norme Food Safety (annexes et glossaire inclus) avant le début du cours. Vous pouvez télécharger une copie gratuite (PDF verrouillée) de la norme ici.

Programme Outline

Jour 1 | Accueil et présentation | Portée et format de la norme | Exigences de la norme
Jour 2 | Exigences de la norme (suite) | Examen

Instructor credentials

This training course is delivered by experienced BRCGS ‘approved training partners’ (ATPs) and ‘approved virtual trainers’ (AVTs). This is our lovely team of trainers.

Formation officielle BRCGS Food v9 (Norme Mondiale pour la Sécurité des Denrées Alimentaires version 9) pour les sites en français.
Dispensée en ligne (Zoom) en direct par un partenaire de formation agréé BRCGS.
Frais d'examen et de certificat inclus dans le prix.

BRCGS Sécurité des Denrées Alimentaires Issue 9 | Exigences pour les Sites (2 jours)

This immunisation update is aimed at health professionals working in an Occupational Health capacity.
AIMS AND OBJECTIVES 
• To understand the role and importance of Immunisation and vaccination 
• To be able to explain the aims of immunisation, describe national policy and schedules and deal with variations to the schedule 
• To understand the legal framework of Immunisation 
• To understand the legal aspects of supply and administration of vaccines 

COURSE CONTENTS 
This course provides a comprehensive update in the following immunisations / vaccinations: 
• Dip / Tet / Pertusis / Polio 
• MMR 
• Hepatitis A 
• Hepatitis B 
• TB 
• BCG (screening and testing) Mantoux 
• Influenza update 
• Anaphylaxis 
Plus: 
• The legal frameworks of immunisation update and vaccinations 
• PGD’s and PSD’s 
• Technique / practical if needed 
• Administration 
• Capacity and Consent 
• Record-keeping and reporting 
• Strategies: improving immunisation rates 
• Cold chain 
• Documentation 
• Contraindications 
• Current Issues in Immunisation 

WHO SHOULD ATTEND? 
• Occupational Health Staff, including Technicians and Nurses 
Includes All course materials and certificate of attendance
Accreditation 6 CPD points awarded on completion. Accredited by Aim Qualifications (*Certificate £30) and CPD Standards (*Certificate free)



AB Health Group

Anaphylaxis

Immunisation & Vaccination

Immunisation

Health & Wellbeing

General Health

Medical Training

Vaccination

Professional Development

Public Health

Tailored to Occupational Health Nurses needs. Updating and any new immunisation advice. Discussion on Contraindications, side effects, vaccine ingredients, research etc. Very interactive discussions. 

Occupational Health Immunisation Update - Webinar

<h2>Project Leadership Skills - FranÃ§ais (On-Demand)</h2>
 Pour Ãªtre efficace au sein d'une organisation, les responsables de projet doivent avoir une grande variÃ©tÃ© de compÃ©tences et d'aptitudes. Parmi celles-ci figurent: la crÃ©ation et l'exÃ©cution d'une vision; motiver les autres; influencer sans autoritÃ©; la mise en rÃ©seau; communiquer haut, bas et latÃ©ralement; la nÃ©gociation; gestion des parties prenantes; et gÃ©rer les conflits.
 Cet atelier vise Ã  dÃ©velopper les compÃ©tences gÃ©nÃ©rales essentielles Ã  la direction d'une Ã©quipe et Ã  la crÃ©ation d'un changement d'entreprise durable. Les participants auront un aperÃ§u des sciences sociales et de la science du cerveau pour motiver et responsabiliser les autres. Ils apprendront et expÃ©rimenteront diverses stratÃ©gies et tactiques d'influence.
 Les participants dÃ©couvriront Ã©galement leurs prÃ©fÃ©rences personnelles en matiÃ¨re de communication, leurs points forts et leurs angles morts et apprendront comment communiquer au mieux avec d'autres personnes qu'ils jugent Â«difficilesÂ». Ils apprendront mieux Ã  gÃ©rer le cÃ´tÃ© humain du changement et Ã  apprendre des stratÃ©gies pour gÃ©rer chaque Ã©tape. Dans le processus. Les activitÃ©s pratiques de nÃ©gociation et de gestion des conflits renforcent l'apprentissage thÃ©orique, l'enracinant dans la vie rÃ©elle et le rendant exploitable.<h3>What you will Learn</h3>
 At the end of this program, you will be able to:
 <ul>
 <li>Explain the importance of a vision in driving motivation and engagement</li>
 <li>Apply a scientific approach to better motivate those around you</li>
 <li>Strategically maximize your personal and positional power for better project results</li>
 <li>Determine influence and network development strategies necessary for personal development</li>
 <li>Know how to respond to communication challenges related to different personality styles</li>
 <li>Make the link between the expectations of stakeholders and the success criteria of a project</li>
 <li>Assess key stakeholders across different dimensions of complexity</li>
 <li>Apply the four rules of principled negotiation to real-life conflict situations</li>
 <li>Recognize key aspects of a physiological response to conflict</li>
 <li>Make the right choice of tools and techniques to "demine" an emotional situation</li>
 <li>Maximize different strategies and tactics to manage ambiguity at work</li>
 </ul><section>
 <h3>Manage vision and purpose / Motivate others</h3> <ul> <li>Communication and alignment with the vision</li> <li>Link the present to the future</li> <li>The Importance of Purpose</li> <li>The art and science of motivation</li> </ul> <h3>Network development and influence</h3> <ul> <li>Positive policy and project success</li> <li>Types of power in an organization</li> <li>power and influence</li> <li>Network Development Best Practices</li> </ul> <h3>Communication</h3> <ul> <li>The medium and the message</li> <li>Personality and communication styles</li> <li>Communication challenges</li> </ul> <h3>Stakeholder management / Negotiation</h3> <ul> <li>Identification of stakeholders</li> <li>Stakeholder analysis</li> <li>The basics of negotiation</li> <li>reasoned negotiation</li> </ul> <h3>Manage the conflict</h3> <ul> <li>Conflict dynamics</li> <li>The Anatomy of Conflict</li> <li>Conflict management approaches and tools</li> <li>Dealing with Ambiguity</li> </ul>


 </section>

Project Leadership Skills - FranÃ§ais (On-Demand)
Pour Ãªtre efficace au sein d'une organisation, les responsables de projet doivent avoir une grande variÃ©tÃ© de compÃ©tences et d'aptitudes. Parmi celles-ci figurent: la crÃ©ation et l'exÃ©cution d'une vision; motiver les autres; influencer sans autoritÃ©; la mise en rÃ©seau; communiquer haut, bas et latÃ©ralement; la nÃ©gociation; gestion des parties prenantes; et gÃ©rer les conflits.
Cet atelier vise Ã dÃ©velopper les compÃ©tences gÃ©nÃ©rales essentielles Ã la direction d'une Ã©quipe et Ã la crÃ©ation d'un changement d'entreprise durable. Les participants auront un aperÃ§u des sciences sociales et de la science du cerveau pour motiver et responsabiliser les autres. Ils apprendront et expÃ©rimenteront diverses stratÃ©gies et tactiques d'influence.
Les participants dÃ©couvriront Ã©galement leurs prÃ©fÃ©rences personnelles en matiÃ¨re de communication, leurs points forts et leurs angles morts et apprendront comment communiquer au mieux avec d'autres personnes qu'ils jugent Â«difficilesÂ». Ils apprendront mieux Ã gÃ©rer le cÃ´tÃ© humain du changement et Ã apprendre des stratÃ©gies pour gÃ©rer chaque Ã©tape. Dans le processus. Les activitÃ©s pratiques de nÃ©gociation et de gestion des conflits renforcent l'apprentissage thÃ©orique, l'enracinant dans la vie rÃ©elle et le rendant exploitable.
What you will Learn
At the end of this program, you will be able to:
Explain the importance of a vision in driving motivation and engagement
Apply a scientific approach to better motivate those around you
Strategically maximize your personal and positional power for better project results
Determine influence and network development strategies necessary for personal development
Know how to respond to communication challenges related to different personality styles
Make the link between the expectations of stakeholders and the success criteria of a project
Assess key stakeholders across different dimensions of complexity
Apply the four rules of principled negotiation to real-life conflict situations
Recognize key aspects of a physiological response to conflict
Make the right choice of tools and techniques to "demine" an emotional situation
Maximize different strategies and tactics to manage ambiguity at work
Manage vision and purpose / Motivate others
Communication and alignment with the vision
Link the present to the future
The Importance of Purpose
The art and science of motivation
Network development and influence
Positive policy and project success
Types of power in an organization
power and influence
Network Development Best Practices
Communication
The medium and the message
Personality and communication styles
Communication challenges
Stakeholder management / Negotiation
Identification of stakeholders
Stakeholder analysis
The basics of negotiation
reasoned negotiation
Manage the conflict
Conflict dynamics
The Anatomy of Conflict
Conflict management approaches and tools
Dealing with Ambiguity

IIL Europe Ltd

Leadership Skills

Project Leadership

Influence Skills

Influencing Skills

Presentation Skills

Management Skills

Project Leadership Skills - Francais (On-Demand)

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SDC Digital

FB Live Tutorials

Each week on Zoom, you will meet with others who are dating and share the same desire to date in a healthy, informed way. Rachel will give a short talk, lead you in some reflective activities to improve your dating life, and answer your burning questions about dating. As you get to know each other, you'll learn from and support each other too. The course aims to enable you to enjoy healthier, intentional and more empowered dating experiences.
The six week dating programme involves various activities, exercises and assessments, should be fun as well as challenging, and is supported by Rachel’s Dating Workbook (which you will need to buy) and various handouts.
Outline
Session 1: Celebrating yourself 
Aims:
To think about why you are dating and what you want from it
To feel good about yourself and give off the right vibe
To identify your strengths, values, goals
To understand your relationship with yourself
To apply this to your dating profile, online messaging and real-life conversations
To answer the questions "What do you like about yourself?" and "Tell me about yourself" on a date
Session 2: What are your relationship needs? 
Aims:
To explore different models of dating and relationships
To be selective and have high expectations
To believe you deserve to be treated well
To explore and articulate your relationship needs
To distinguish between essentials and desirables
To learn about red and green flags
Session 3: The psychology of online dating 
Aims:
To learn about the costs and benefits of online dating
To compare the efficiency and processes of online and real-life/organic dating
To gain some insight into the psychological processes underlying people’s behaviour when online dating
To understand and challenge the effects of prejudice and discrimination in online dating
To become informed about the statistics of who is dating in the UK
To explore the best dating apps for you
Session 4: Dating profiles and messaging
Aims:
Get support from each other about your current dating situation
Get feedback on your dating profile
Discuss messaging scenarios
Learn about what research shows works best in messaging
Get feedback on your messages
Discuss various hypothetical messaging situations
To be discerning about fake profiles and scammers
To move from messages to dates with the right people
Session 5: Forming a connection on a date
Aims:
To enjoy your dates more and reduce date anxiety
To use the date effectively to find out key information
To build a connection and create warmth and chemistry
To get down to a deeper level
To create a personalised bank of questions and topics of conversation for dates


Session 6: Dating etiquette and communicating your needs
Aims:
To use and interpret non-verbal communication on dates
To get second dates with the right people
How to decide if you want another date
To make sense of dates that don’t work out
To communicate about intimacy, sexual health, hygiene, COVID safety
To discuss how the first ten dates should look:
How and when do I suggest a second date?
How often should we message in between dates?
How often should we see each other?
How do I cope with insecurity and uncertainty?
When should we discuss exclusivity?
When should I stay the night?
How long should the dates last?
How do I end things?
When does dating turn into a relationship?
When do I use the L word?
Please note that the price of the course will have a 5% platform fee added on at check-out.
What previous participant said about the course:
"For me, coaching with Rachel has been literally life-changing. When I first contacted Rachel I only expected to find out if dating was viable for someone as socially anxious as me and maybe a little help with my dating profile. What ended up happening transformed not just my beliefs about romantic relationships but about myself, emotions and all my other relationships. And throughout I have found her to be unceasingly gentle, patient and kind.
If a past version of myself read the above it would probably put him off. I would tell him: Rachel will not judge those parts of you that you might be a bit embarrassed about, and not only is she a lovely, friendly person, she is also as evidence-based as a dating coach can get. The worst thing that could happen is you lose a bit of time and money. But the best thing could be that she helps you find someone to spend the rest of your life with. So, if you’re thinking about contacting Rachel, stop procrastinating and go for it!” (Nick, 29)
"I really enjoyed the course. There were plenty of questions and purposeful advice that helped me to reflect on how I approached dates." (Simon, 35)
"I've really enjoyed attending this workshop. Every session has been thought provoking and I have really enjoyed the discussions and the many different perspectives and experiences discussed. The environment felt warm and inviting which allowed me to be vulnerable. Rachel's warm personality was a great help especially in the beginning stages of getting to know everyone. Rachel was very insightful. If you don't know where to begin in the dating world, this workshop is for you." (Lisa, 37) 
"I've learned a lot from Rachel's workshop and it's been great to have a safe and supportive space to talk about some of my challenges in dating. Rachel's a very empathetic and open dating coach. I'd recommend this workshop for anyone looking for a top level introduction to improving their dating habits and prospects." (Isioma, 41)
"Having already had a few 1:1 dating coaching sessions with Rachel, I was keen to take part in the group course in order to have more interaction with others who have also been struggling on this journey and learning from their experiences. I realised that the group sessions would also have a slightly different approach to the 1:1s and thought this could be beneficial to me. I really enjoyed the group course! Rachel's extensive knowledge, from her coaching and research, is evident in the sessions. They were carefully planned and developed but also she managed to personalise them and respond to slightly more individual needs or questions within the group once the sessions were under way. Rachel provided good materials to download as part of the course, in addition to the use of her 'Dating Workbook' as part of the tools for the sessions. I have found these very helpful and the Dating Workbook is great for both guided and independent use. The topics covered in both the group sessions and the Workbook are helpful and it has been good to remind myself about 'who I am', in order to be able to put that forward to potential dates - especially as I feel I am quite a different person now that I am almost 20 years older than when I last dated! Equally useful for me has been working out my 'deal-breakers' and 'deal-makers' to help me be more focussed and intentional with my dates. I look forward to putting these tools and experiences into practice, as well as the sessions from Part 2 of the course, on my next dates and using the Workbook to reflect on how I am progressing towards finding my next relationship. Thank you, Rachel, for all your guidance and support!" (Zosia, 46)
"I have been attending Rachel’s seminars since 2017. Healthy Dating though was my first course. I like that Rachel blends academic knowledge and practical skills in her teaching, whilst also drawing upon learners’ own experiences. There are a number of resources shared and (optional) homework. Even though I consider myself to be quite well versed when it comes to contemporary dating and relationship skills, I still enjoyed the course and learnt some new things." (Richard, 47)
"I thoroughly enjoyed the healthy dating sessions. Initially I was slightly apprehensive as I am quite shy and introverted, however the sessions were very relaxed. Each session offered the opportunity to ask questions and discuss topics with other course members, although there is no pressure to do so. After each session homework was set to help reflect on what we had learnt. As a result I feel more empowered and confident as I start dating again." (Joe, 47) 
"It’s been good to challenge myself to do a course that involves opening up a bit about things I’d tend to keep hidden and not discuss. Definitely ‘outside my comfort zone’ discussing feelings and experiences of dating. But it’s been good to share experiences with others in a supportive atmosphere. The course contents is comprehensive and well-structured and there's no pressure to contribute any more than you feel comfortable." (Pete, 58)
"This kind of group was a real find. I found the mini-course very helpful by giving me space to think about important dating questions. The guys in the group were great. They were willing to share their experiences and wisdom and hearing from such nice open people in the same boat as me was very therapeutic and helpful. Rachel is a very organized, informative, involved, and gentle mediator and a very wise, informed, empathic guide. Many thanks, Rachel!" (Sarah, 67)

Rachel New Dating and Relationships Coach

Social Skills

Dating

Psychology

Coaching

Relationships

Do you want your dating to be an enjoyable and empowered experience? Would you like to develop a healthier, more intentional approach to dating? Sign up to Rachel's eight week course and get the tools you need to become more resilient and understand the psychological processes going on with dating.

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