19202 ESS courses

Our Advanced Customer Service Training equips professionals with the essential skills to provide exceptional service in high-pressure and diverse environments. This course covers key areas like effective communication, conflict resolution, empathy, and the integration of diversity and inclusion. Participants will learn how to anticipate customer needs, manage expectations, and deliver consistent service excellence. By the end of the course, learners will be prepared to enhance customer satisfaction and foster lasting relationships, ensuring every interaction is impactful and effective.

Our bespoke leadership and management courses come in the form of extensive, high-quality short courses aimed at meeting your business needs, and increasing your business impact and performance. Our management training programs are suitable for improving the skills of first line managers, middle managers, senior managers and executive level managers across sectors and organisations. We also offer some personal development courses aimed at honing your business/personal skills and talents. Courses offered in this school include but are not limited to: Management and Leadership Skills Team Leadership Strategic Management and Leadership Marketing Management Financial Management Human Resource Management Talent Management Performance Management Project Management Essentials Leading Change in the Public Sector Best Practices in Public Procurement Public Administration We offer bespoke courses to suit your needs. Contact Us Today!

Discover your potential in the world of special effects makeup with CBM Academy’s exclusive 4-week SFX Makeup Course in London, UK.

Our Business Transformation Courses are aimed at empowering business professionals with knowledge and skills needed to transform business operations using modern business techniques, information technology, data analytics, and software tools. Here, we offer a number of foundation, intermediate, practitioner, professional and specialist courses leading to certifications by leading chartered institutes across the world.

Join Us for a Lunchtime Talk: Protect the Pollinators! We’re excited to invite you to an engaging lunchtime session all about bees and other vital pollinators! Discover the fascinating world of these essential creatures and learn how we can all play a part in protecting them. On Wednesday, 2nd April 2025, join us in the Oak Room (first floor) or via TEAMS for an inspiring talk by our very own Matthieu Levée—conservation volunteer and chair of a wildlife community group. In this session, you’ll discover: The important role pollinators play in our ecosystem The challenges they face and why their protection matters Simple actions you can take to help protect pollinators in your local area As a special bonus, there will be a freebie giveaway for those attending in person! Date: Wednesday, 2nd April 2025 Time: 12:00 p.m. – 12:45 p.m. Location: Oak Room (first floor) or join us on TEAMS We look forward to seeing you there!

Classic Novels & Critical Writing: To Kill a Mockingbird

Chapter Novels and Creative Writing English Bootcamp: Charlotte's Web

Creating safer, more aware workplaces through expert-led training covering domestic abuse, stalking, sexual harassment and safeguarding. Silver Package - CPD Accredited Our Silver Package offers a comprehensive, full-day training programme designed to equip your team with the essential knowledge and tools to address domestic abuse in the workplace. This package includes: Whole-Day Training 4 Seminars delivered in one full day or in flexible segments - comprising four expert-led seminars Topics covered: Understanding Domestic Abuse in the Workplace Understand the definitions, forms, and prevalence of domestic abuse and its direct and indirect impact on the workplace. Developing and Implementing Domestic Abuse Policies & Procedures Guidance on developing and embedding clear, effective domestic abuse policies aligned with best practice and legal responsibilities. Recognising the Signs of Abuse Guidance on developing and embedding clear, effective domestic abuse policies aligned with best practice and legal responsibilities. How to Support an Employee Build skills in approaching sensitive conversations, offering support without judgement, and connecting individuals to appropriate help. Ongoing Support – Up to 6 hours of tailored support spread over a 6-month period to help with policy implementation, staff queries, or further guidance. There are 5 CPD Credits awarded with this course. Certificates will be issued upon completion. This package is ideal for organisations seeking to build a safer, more supportive workplace culture. Please contact julie@safespaceconsultancy.org for further information or to access a FREE 30 Minute Consultation

One day Site safety awareness course to gain the CSCS green labourers card (level 1 health and safety for construction)

Roller operators must understand industry risks, controls, safety checks, PPE, and follow operational, loading, unloading, and shutdown procedures efficiently.