Overview Navigating the world of customer service over the phone can be challenging. The 'Telephone Customer Service Training' course is your guiding compass, expertly designed to tackle the multifaceted arena of phone-based interactions. Delve deep into the core values of stellar customer service, uncover the distinction of superior service, and master the nuances of phone etiquette. With a curriculum spanning from the basics of customer relationship management to the intricacies of managing tough callers, this course equips you with a holistic understanding to thrive in a telephone-centric customer service role. The essentiality of establishing rapport during telephonic conversations cannot be overstated. This course accentuates the importance of rapport building and teaches strategies to connect genuinely over a call, ensuring customers feel valued and understood. Explore the dynamics of both inbound and outbound calls, and gain expertise in active listening, a pivotal skill to understand customer needs and offer apt solutions. Further, with modules focusing on interoffice calls, voicemail management, and intra-organisation dealings, the curriculum covers the full spectrum of telephone interactions. Metrics and measurements are quintessential in refining and enhancing service standards. Dive into the intricacies of gauging your service's effectiveness and learn methods to consistently better your interaction quality. As the landscape of customer service evolves, those proficient in these nuances are poised for success. Learning Outcomes: Understand the fundamentals and importance of top-tier customer service over the phone. Differentiate between average and excellent customer service practices. Develop effective strategies for managing and improving customer relationships. Cultivate superior telephone etiquette and communication techniques. Employ strategies to establish genuine rapport during phone interactions. Tackle challenging calls with confidence and professionalism. Gain proficiency in evaluating and enhancing service quality through metrics. Why buy this Telephone Customer Service Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Telephone Customer Service Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Telephone Customer Service Training course is ideal for Individuals aiming to enter the customer service sector. Current customer service representatives seeking to refine their telephone interaction skills. Managers overseeing phone-based customer service teams. Organisations aiming to standardise their telephonic service protocols. Entrepreneurs wanting to foster excellent customer relationships over the phone. Prerequisites This Telephone Customer Service Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Telephone Customer Service Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Customer Service Representative: £18,000 - £25,000 annually. Telephone Support Specialist: £21,000 - £28,000 annually. Call Centre Supervisor: £25,000 - £32,000 annually. Customer Relationship Manager: £30,000 - £45,000 annually. Customer Service Trainer: £28,000 - £35,000 annually. Quality Assurance Analyst (Customer Service): £24,000 - £31,000 annually. Course Curriculum Module 1: Introduction to Customer Service Module 01: Introduction to Customer Service 00:23:00 Module 2: What's Different about Good Customer Service? Module 02: What's Different about Good Customer Service? 00:12:00 Module 3: Customer Relationship Management Module 03: Customer Relationship Management 00:42:00 Module 4: Customer Service Communication Strategies Module 04: Customer Service Communication Strategies 00:24:00 Module 5: Aspects of Phone Etiquette Module 05: Aspects of Phone Etiquette 00:31:00 Module 6: Building Rapport Over the Phone Module 06: Building Rapport Over the Phone 00:24:00 Module 7: Inbound and Outbound Calls Module 07: Inbound and Outbound Calls 00:16:00 Module 8: Active Listening and Managing Tough Callers Module 08: Active Listening and Managing Tough Callers 00:28:00 Module 9: Managing Interoffice Calls and Voicemail Module 09: Managing Interoffice Calls and Voicemail 00:10:00 Module 10: Problem Solving over the Phone Module 10: Problem Solving over the Phone 01:04:00 Module 11: Intra Organisation Dealings Module 11: Intra Organisation Dealings 00:35:00 Module 12: Measuring Customer Service Module 12: Measuring Customer Service 00:12:00 Assignment Assignment - Telephone Customer Service Training 00:00:00
Embark on a journey into the world of precision and clarity with our comprehensive course on Copyediting & Proofreading. Have you ever wondered what is copyediting and how it differs from proofreading? In this course, we delve into the intricate art of refining written content, ensuring it meets the highest standards of accuracy and professionalism. Through immersive modules, you'll gain invaluable insights into the meticulous processes of copyediting and proofreading, equipping you with the indispensable skills sought after in the competitive realm of proofreading jobs, particularly in the UK. Throughout this transformative learning experience, you'll navigate through essential modules covering everything from the fundamentals of copyediting procedures to the intricacies of proofreading marks and symbols. Discover the nuances of grammar, sentence structure, and punctuation rules that underpin effective communication. Unravel the legal aspects of copyediting and explore the resources indispensable for a proficient copyeditor. With a blend of theoretical knowledge and practical application, you'll become a proficient proofreader equipped to tackle diverse proofreading jobs worldwide. Learning Outcomes: Acquire a comprehensive understanding of copyediting principles and procedures. Master the art of proofreading, including workflow management and identifying common errors. Develop proficiency in creating and maintaining style sheets for consistent documentation. Gain insights into legal considerations and ethical standards relevant to copyediting. Enhance your grammar, punctuation, and spelling skills to produce polished written content. Why buy this Copyediting & Proofreading Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Copyediting & Proofreading there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Copyediting & Proofreading course for? Aspiring copyeditors and proofreaders seeking to enter the publishing industry. Professionals looking to enhance their language skills and pursue proofreading jobs. Writers aiming to improve the quality and accuracy of their written work. Students interested in exploring a career in editing or publishing. Individuals seeking flexible employment opportunities in the UK's proofreading sector. Prerequisites This Copyediting & Proofreading does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Copyediting & Proofreading was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Copyeditor: £20,000 - £35,000 per annum Proofreader: £18,000 - £30,000 per annum Editorial Assistant: £18,000 - £25,000 per annum Content Writer: £20,000 - £30,000 per annum Freelance Proofreader: Hourly rates ranging from £15 to £35 Publishing Coordinator: £22,000 - £30,000 per annum Course Curriculum Module 1: Introduction to Copyediting Introduction to Copyediting 00:20:00 Module 2: Primary Copyediting Procedures Primary Copyediting Procedures 00:25:00 Module 3: Checking the Written Copy Checking the Written Copy 00:25:00 Module 4: Resources Required for a Copyeditor Resources Required for a Copyeditor 00:20:00 Module 5: Setting and Using a Style Sheet Setting and Using a Style Sheet 00:30:00 Module 6: Legal Aspects of Copyediting Legal Aspects of Copyediting 00:20:00 Module 7: Getting a Job and Career Progression Getting a Job and Career Progression 00:25:00 Module 8: Introduction to Proofreading Introduction to Proofreading 00:20:00 Module 9: The Workflow of a Proofreader The Workflow of a Proofreader 00:30:00 Module 10: Proofreading Marks and Symbols Proofreading Marks and Symbols 00:25:00 Module 11: What to Look For During Proofreading What to Look For During Proofreading 00:20:00 Module 12: Basics of Grammar Basics of Grammar 00:30:00 Module 13: Basics of Sentence Basics of Sentence 00:20:00 Module 14: Structure of Sentence Structure of Sentence 00:25:00 Module 15: Capitalisation and Punctuation Rules Capitalisation and Punctuation Rules 00:25:00 Module 16: Spelling Rules Spelling Rules 00:25:00 Module 17: Checking Commonly Confused Words Checking Commonly Confused Words 00:20:00 Module 18: Professional Proofreading Professional Proofreading 00:30:00
In today's hectic world, boosting productivity in the workplace is a shared aspiration. The course 'Using Mindfulness at Work for Productivity' offers an innovative pathway to achieving this. Delve deep into the essence of mindfulness and uncover its profound impacts on happiness and productivity. Explore practical morning habits, understand the benefits of single-tasking, and discover strategies to combat procrastination. By the culmination of this course, learners will possess an arsenal of tools to foster a balanced, stress-free professional environment. Learning Outcomes Understand the core principles of mindfulness and their relation to workplace productivity. Establish beneficial morning routines to kickstart a productive day. Learn techniques to manage stress and promote a harmonious work-life equilibrium. Discover the significance of single-tasking and its advantages over multitasking. Gain insights into tackling procrastination through mindfulness techniques. Why buy this Using Mindfulness at Work for Productivity course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Using Mindfulness at Work for Productivity there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Using Mindfulness at Work for Productivity course for? Individuals seeking to enhance workplace productivity and efficiency. Those keen on mastering techniques for improved work-life harmony. Managers aiming to create a serene and productive team environment. Employees experiencing workplace stress and seeking coping mechanisms. Personal development enthusiasts eager to incorporate mindfulness into their daily lives. Prerequisites This Using Mindfulness at Work for Productivity does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Using Mindfulness at Work for Productivity was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Mindfulness Coach: £25,000 - £50,000 Corporate Wellness Consultant: £40,000 - £70,000 Productivity Specialist: £35,000 - £60,000 Work-Life Balance Advisor: £30,000 - £55,000 Stress Management Counsellor: £28,000 - £52,000 Personal Development Trainer: £32,000 - £58,000 Course Curriculum Section 01: Introduction What Is Mindfulness and Mindfulness Meditation? 00:04:00 Section 02: How to Stay Happy and Productive with Mindfulness How to Stay Happy and Productive with Mindfulness 00:05:00 Section 03: Five Morning Mindfulness Habits Establishing a Few Good Habits in the Morning Can Help Improve Your Life 00:04:00 Section 04: Five Tips for Waking Up Earlier Five Tips for Waking Up Earlier 00:05:00 Section 05: Finding a Healthy Work Life Balance Finding a Healthy Work Life Balance 00:06:00 Discovering Your Personal Values Is the First Step 00:10:00 Eight Areas of Life Balance - How Out Of Balance Are You? 00:09:00 Section 06: Life Challenges How to Change Your Mindset 00:05:00 Understanding What Is Important 00:05:00 The Illusion of Control 00:03:00 Ten Inner Traits You Need to Overcome Any Challenge 00:06:00 Proper Mindset to Face Life Challenges 00:03:00 Section 07: Journal So Why Journal 00:06:00 Choosing the Best Journal 00:06:00 Creating Awareness and Change 00:04:00 Personal Goals and Achieving Them 00:05:00 Expressing Yourself through Self Portraits 00:03:00 Section 08: How to Become Stress Free At Work What Causes Stress At Work? 00:03:00 Six Major Causes of Stress at Work 00:05:00 Techniques to Eliminate or Manage Stress at Work 00:07:00 Ten More Techniques 00:09:00 Section 09: Practicing Mindfulness as a Nighttime Routine Practicing Mindfulness as a Nighttime Routine 00:04:00 Section 10: Single Tasking: What It Is and How It Helps Single Tasking: What It Is and How It Helps 00:04:00 Section 11: The Power of a Brain Dump The Power of a Brain Dump 00:05:00 Section 12: Procrastination and Mindfulness for Productivity Procrastination and Mindfulness for Productivity 00:05:00 Assignment Assignment - Using Mindfulness at Work for Productivity 00:00:00
Embark on a transformative journey of healing and well-being with our comprehensive course, 'Reflexology - Acupressure and Foot Reading.' This meticulously crafted programme seamlessly blends ancient wisdom with modern techniques, providing a unique perspective on holistic health. Dive into the intricacies of acupressure, unraveling the secrets of key pressure points like Large Intestine 4 and Heart 7, and explore the art of foot reading to decode the body's messages. Our engaging modules guide you through the tools essential for effective treatments and shed light on addressing various medical conditions, from anxiety to arthritis. As you progress, discover the significance of foot size, arches, colour, and gaps between toes, unlocking the profound connections between mind, body, and spirit. Congratulations on choosing a course that not only imparts valuable knowledge but also empowers you to become a facilitator of holistic well-being. Learning Outcomes Master the art of acupressure, gaining proficiency in stimulating key points like Lung 10 and Stomach 36. Utilize various tools in your treatments, enhancing your therapeutic skills and ensuring a holistic approach. Develop a nuanced understanding of medical conditions such as anxiety, headaches, and insomnia, learning effective reflexology techniques for each. Grasp the intricacies of foot reading, from interpreting toe line meanings to analyzing skin conditions and nail health. Gain expertise in evaluating feet size, arches, colour, and gaps between toes, allowing you to provide personalized and effective reflexology sessions. Why choose this Reflexology - Acupressure and Foot Reading course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Reflexology - Acupressure and Foot Reading course for? Individuals aspiring to become holistic wellness practitioners. Health enthusiasts seeking to enhance their knowledge of alternative therapies. Massage therapists looking to expand their skill set. Wellness coaches interested in incorporating reflexology into their practice. Anyone passionate about promoting overall well-being through natural and holistic methods. Career path Holistic Wellness Practitioner: £25,000 - £35,000 Alternative Therapy Consultant: £30,000 - £40,000 Reflexology Specialist: £28,000 - £38,000 Wellness Coach: £22,000 - £32,000 Massage Therapist with Reflexology Expertise: £26,000 - £36,000 Prerequisites This Reflexology - Acupressure and Foot Reading does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Reflexology - Acupressure and Foot Reading was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Section 01: Introduction Introduction 00:03:00 Section 02: Main Acupressure Points Large Intestine 4 00:02:00 Lung 10 00:01:00 Small Intestine 3 00:01:00 Heart 7 00:02:00 Pericardium 6 00:01:00 Kidney 3 00:02:00 Liver 3 00:01:00 Stomach 36 00:02:00 Section 03: Tools We Can Use In Our Treatment Tools we can use in our treatment 00:02:00 Section 04: Certain Medical Conditions Anxiety 00:05:00 Headaches 00:04:00 Fibromyalgia 00:05:00 Menstrual Disorders 00:02:00 Insomnia 00:05:00 Arthritis 00:04:00 COLDS AND FLUS 00:02:00 Asthma 00:02:00 Section 05: Foot Reading Introduction 00:02:00 Start by Reading the Feet in Consultation 00:02:00 Zones 00:05:00 Toe Line Meanings 00:04:00 Section 06: Size Of Feet Size of Feet 00:01:00 Arches 00:02:00 Section 07: Colour Of The Feet Colour of the Feet 00:03:00 Nails 00:04:00 Skin Conditions 00:05:00 Section08: Gaps Between Toes Gaps between toes 00:02:00 Section 09: Foot Sequence Foot Sequence 00:04:00 Section 10: Congratulations On Completing Your Course Congratulations 00:01:00
The 'Linux Basics' course provides a comprehensive introduction to Linux operating systems and basic administration. It covers essential concepts and commands for beginners and advances to more complex administrative tasks, enabling learners to develop proficiency in working with Linux environments. Learning Outcomes: Understand the fundamentals of Linux operating systems and their importance in the tech industry. Navigate and work with Linux command-line interfaces, files, and directories. Perform basic Linux administration tasks such as user management, file permissions, and process management. Configure network settings and services in Linux environments. Learn advanced Linux administration skills, including system backups, package management, and troubleshooting. Implement security measures to protect Linux systems from unauthorized access. Explore advanced Linux concepts such as shell scripting and kernel management. Gain practical experience in setting up and managing Linux servers. Use Linux efficiently for personal and professional projects. Prepare for more specialized Linux certifications or advanced courses. Why buy this Linux Basics? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Linux Basics there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Linux Basics does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Linux Basics was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Linux Basics is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Section 1: Introduction Unit 1: Introduction 00:02:00 Unit 2: Course Overview 00:03:00 Section 2: Basic Linux Administration Unit 1: What is Linux 00:03:00 Unit 2: What is Virtual Box 00:02:00 Unit 3: Oracle Virtual Box Installation 00:04:00 Unit 4: Creating Virtual Machine 00:05:00 Unit 5: Linux Distributions 00:03:00 Unit 6: Linux CentOS7 Installation (Recommended) 00:25:00 Unit 7: Linux CentOS8 Installation (Optional) 00:25:00 Unit 8: Download and Install Putty 00:03:00 Unit 9: Connect Linux VM through Putty 00:05:00 Unit 10: Changing Password 00:05:00 Unit 11: Introduction to File System 00:05:00 Unit 12: File System Navigation Commands 00:10:00 Unit 13: Directory Listing Overview 00:03:00 Unit 14: Creating Files & Directories 00:09:00 Unit 15: Pipes 00:05:00 Unit 16: File & Directory Permissions 00:13:00 Unit 17: File Ownership Commands 00:12:00 Unit 18: Adding Text to Files 00:13:00 Unit 19: Help Commands 00:05:00 Section 3: Advance Linux Administration Unit 1: File Maintenance Commands 00:12:00 Unit 2: File Display Commands 00:08:00 Unit 3: Filters / Text Processing Commands 00:13:00 Unit 4: Finding System Information 00:05:00 Unit 5: Linux File Editor 00:15:00 Unit 6: User Account Management 00:15:00 Unit 7: Switch Users and Sudo Access 00:09:00 Unit 8: System Utility Commands 00:09:00 Unit 9: Processes and Schedules 00:20:00 Unit 10: OS Maintenance Commands 00:05:00 Unit 11: System Monitoring Commands 00:09:00 Unit 12: Shell Scripting 00:03:00 Unit 13: Basic Shell Scripts 00:13:00 Unit 14: History Command 00:05:00 Unit 15: Enabling Internet in Linux VM 00:03:00 Unit 16: Network Files and Commands 00:09:00 Unit 17: System Updates and Repositories 00:12:00 Assignment Assignment - Linux Basics 00:00:00
Step into the therapeutic world of 'Reflexology, Physiotherapy, and Sports Massage' through our comprehensive course. Embark on a holistic journey, beginning with the ancient roots of reflexology and its profound benefits. Immerse yourself in the realm of physiotherapy, understanding its history, anatomy, and varied therapeutic techniques. Round off your experience with the intricacies of sports massage, tailoring treatments to athletes' unique needs. With expert guidance at every step, this course promises to be a captivating blend of knowledge and application. Learning Outcomes Develop a deep understanding of reflexology, its history, techniques, and benefits. Acquire knowledge about physiotherapy, its history, and the different treatment methods. Grasp the essence of sports massage, athlete history, and treatment modifications. Learn about the anatomical and neuromuscular systems relevant to therapy. Understand the nuances of specialized treatments across all three domains. Why choose this Reflexology, Physiotherapy and Sports Massage Complete Course course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Reflexology, Physiotherapy and Sports Massage Complete Course Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Reflexology, Physiotherapy and Sports Massage Complete Course course for? Individuals aiming to build a career in reflexology or physiotherapy. Sports enthusiasts or professionals keen on understanding injury management. Therapists looking to diversify their skill set. Medical students seeking a comprehensive view of therapeutic techniques. Fitness trainers aiming to add therapeutic methods to their offerings. Career path Reflexologist - Average Salary: £20,000 - £30,000 Physiotherapist - Average Salary: £31,000 - £43,000 Sports Massage Therapist - Average Salary: £20,000 - £25,000 Sports Injury Specialist - Average Salary: £25,000 - £37,000 Rehabilitation Therapist - Average Salary: £23,000 - £35,000 Wellness Consultant - Average Salary: £28,000 - £40,000 Prerequisites This Reflexology, Physiotherapy and Sports Massage Complete Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Reflexology, Physiotherapy and Sports Massage Complete Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Reflexology Introduction to Reflexology 00:15:00 Historical Roots 01:00:00 Benefits of Reflexology 01:00:00 Theories & Effect of Reflexology 01:00:00 Foot Reflexology 01:00:00 Reflexology Techniques 00:30:00 Reflexology Aftercare 00:15:00 Hand Reflexology 00:30:00 Special Reflexology Treatments 01:00:00 Physiotherapy Course What is Physiotherapy? 00:30:00 What do Physiotherapists do? 01:00:00 History of Physiotherapy 00:15:00 Skeletal Muscle Structure 00:15:00 Neuromuscular System 00:15:00 Injury Prevention 00:15:00 What is Sports Physiotherapy? 00:15:00 Osteoporosis 00:15:00 Back Pain & Critical Care 00:15:00 Aquatherapy & Hydrotherapy 00:15:00 Different Therapy Techniques 01:00:00 Treatment Method 01:00:00 Physiotherapy For MND Patient 01:00:00 Musculoskeletal Physiotherapy (MSK) 01:00:00 TENS Machines 00:30:00 What is Therapeutic Ultrasound? 00:15:00 Becoming a Physiotherapist 00:15:00 Sports Massage Introduction to Sports Massage 01:00:00 Working as Sports Massage 00:30:00 Understanding Anatomy 00:30:00 Phases of Injury 00:30:00 Athlete History 01:00:00 Treatment Modification 01:00:00 Specific Treatments 00:15:00 Further Education 00:15:00 Mock Exam Mock Exam- Reflexology, Physiotherapy and Sports Massage Complete Course 00:20:00 Final Exam Final Exam- Reflexology, Physiotherapy and Sports Massage Complete Course 00:20:00
Dive deep into the nuanced realm of human connections with the 'Relationship Counselling Course'. Embark on a journey that introduces the very essence of human bonds in its inaugural section, leading to a profound exploration of the heart and body aspects of relationships. This comprehensive guide culminates with a bonus lecture, illuminating the dynamics of couple counselling, preparing you to make a tangible impact in the lives of those seeking clarity and harmony in their partnerships. Learning Outcomes Understand the foundational principles behind human connections. Delve into the emotional aspects that shape relationships. Examine the physical factors influencing relational dynamics. Gain insights into the therapeutic techniques of relationship counselling. Master the intricacies of counselling couples through a dedicated lecture. Why buy this Relationship Counselling course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Relationship Counselling Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Relationship Counselling course for? Individuals keen on delving into relationship dynamics and therapy. Aspiring counsellors looking to specialise in relationship guidance. Current counsellors desiring to expand their skillset. Anyone interested in enhancing their understanding of personal relationships. Individuals pursuing a holistic approach to human connection. Prerequisites This Relationship Counselling Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Relationship Counselling Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Relationship Counsellor: £30,000 - £40,000 Couple Therapist: £35,000 - £45,000 Relationship Coach: £28,000 - £38,000 Family Mediator: £32,000 - £42,000 Relationship Advisor for NGOs: £27,000 - £37,000 Human Connection Specialist in corporate settings: £31,000 - £41,000 Course Curriculum Section 01: Introduction Introduction to Relationship Psychology 00:03:00 Course Overview 00:03:00 Inspiration for this course 00:05:00 The practicality of the Course 00:03:00 What is the truth 00:10:00 What is ignorance 00:08:00 What is Wisdom 00:05:00 Dropping Ignorance 00:15:00 Understanding the dynamics 00:06:00 Releasing Selfish Perspective 00:10:00 Clarity of the vision is the DNA of Success 00:05:00 Section 02: The Heart of Relationships The heart of Relationships 00:03:00 Charisma is the bonding agent 00:15:00 What it means to be a man 00:11:00 What it means to be a woman 00:09:00 Staying attractive is your duty 00:14:00 Building Rapport is the real work 00:11:00 Section 03: The Body of Relationships Section Introduction 00:01:00 Overcome Your Personal Bad Habits 00:08:00 Building Intimacy 00:09:00 Understanding Responsibilities 00:05:00 Wrap Up 00:01:00 Bonus Lecture Both Men are from Mars, Women are from Venus 00:27:00 Couple Counselling What is Couple Counselling? 00:02:00 Making Couples Counselling Work 00:13:00 Imago Relationship Therapy 00:11:00 Gottman Method 00:14:00 Emotionally Focused Therapy 00:10:00 Narrative Therapy 00:16:00 Practical Exercises for Couples 00:14:00 Practical Exercises for Couples - Part 2 00:10:00 Exercises for Intimacy and Communication 00:13:00 Exercises for Intimacy and Communication - Part 2 00:09:00 Exercises for Appreciation 00:13:00 Downloadable Resources Resource - Relationship Counselling Course 00:00:00
Discover the core principles of effective retail operations through this comprehensive training program for retail assistants. Dive into essential topics such as retail management strategies, buying and merchandising, pricing techniques, supply chain management, and customer interactions. Learn the nuances of the sales process, customer checkout experiences, consumer behavior, and the significance of targeted marketing. Explore the art of communicating with customers and delve into retail psychology. Gain insights into negotiating deals with suppliers, ensuring store security, and understanding management skills for team leadership. This training equips aspiring retail assistants with a well-rounded understanding of the retail industry. Learning Outcomes: Grasp the fundamentals of retail management and strategies. Explore the complexities of retail buying and effective merchandising. Understand various retail pricing techniques and strategies. Master supply chain management principles within a retail context. Navigate the sales process and provide optimal customer checkout experiences. Analyze consumer behavior and apply targeted marketing approaches. Develop effective communication skills for customer interactions. Comprehend legal aspects such as the Consumer Rights Act. Why buy this Retail Assistant? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Retail Assistant you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Retail Assistant course is ideal for Individuals aspiring to become retail assistants. Current retail employees seeking comprehensive training. Customer service professionals transitioning to retail roles. Individuals with a keen interest in retail operations. Prerequisites This Retail Assistant was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Retail Assistant - Average Earnings: £16,000 - £22,000 per year. Customer Service Representative - Average Earnings: £18,000 - £24,000 per year. Visual Merchandiser - Average Earnings: £20,000 - £30,000 per year. Sales Associate - Average Earnings: £16,000 - £22,000 per year. Retail Supervisor - Average Earnings: £18,000 - £24,000 per year. Course Curriculum Module 01: Introduction to Retail Management Introduction to Retail Management 00:22:00 Module 02: Retail Strategy Retail Strategy 00:13:00 Module 03: Retail Buying and Merchandising Retail Buying and Merchandising 00:17:00 Module 04: Retail Pricing Retail Pricing 00:32:00 Module 05: Supply Chain Management in Retailing Supply Chain Management in Retailing 00:12:00 Module 06: The Sales Process and Dealing with Customers at the Checkout The Sales Process and Dealing with Customers at the Checkout 00:10:00 Module 07:Importance of Consumer Behaviour Importance of Consumer Behaviour 00:12:00 Module 08: Taking Trends and Targeting Customers Effectively Taking Trends and Targeting Customers Effectively 00:11:00 Module 09: The Importance of Communicating with Customers The Importance of Communicating with Customers 00:18:00 Module 10: Choosing a Retail Location Choosing a Retail Location 00:14:00 Module 11: Retail Psychology Retail Psychology 00:13:00 Module 12: Negotiate the Right Deal with Suppliers Negotiate the Right Deal with Suppliers 00:12:00 Module 13: Develop Store Security Procedures Develop Store Security Procedures 00:16:00 Module 14: Management Skills for Leading Your Team Management Skills for Leading Your Team 00:17:00 Module 15: Selling in Multiple Channels Selling in Multiple Channels1 00:21:00 Module 16: Retail Brand Management Retail Brand Management 00:16:00 Module 17: Health & Safety for Retail Stores Health & Safety for Retail Stores 00:21:00 Module 18: Consumer Rights Act Consumer Rights Act 00:15:00 Mock Exam Mock Exam - Retail Management 00:20:00 Final Exam Final Exam - Retail Management 00:20:00 Assignment Assignment - Retail Assistant 00:00:00
Embark on a comprehensive journey into the dynamic world of retail and warehouse management through this course. Explore essential modules ranging from retail strategy, buying, and pricing to supply chain management, sales processes, and customer interactions. Uncover the significance of consumer behavior, effective communication, and targeted marketing in the retail industry. Delve into retail psychology, negotiation with suppliers, and store security procedures. Learn the art of leading a retail team and delve into selling strategies across multiple channels. Understand the importance of brand management, health and safety, and consumer rights in a retail context. Learning Outcomes: Grasp the fundamentals of retail management, strategy, and operations. Understand the intricacies of retail buying, pricing, and merchandising. Master supply chain management principles and their relevance in retail. Learn effective sales processes and customer checkout interactions. Analyze consumer behavior and implement targeted marketing strategies. Develop strong communication skills for optimal customer engagement. Navigate the psychological aspects of retail behavior and consumer choices. Comprehend legal aspects including the Consumer Rights Act. Why buy this Retail and Warehouse Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Retail and Warehouse Management you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Retail and Warehouse Management course is ideal for Aspiring retail and warehouse managers. Current retail professionals seeking comprehensive training. Individuals transitioning from customer service to retail roles. Anyone interested in understanding the dynamic retail industry. Prerequisites This Retail and Warehouse Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Retail Manager - Average Earnings: £25,000 - £40,000 per year. Warehouse Manager - Average Earnings: £25,000 - £40,000 per year. Operations Manager - Average Earnings: £30,000 - £50,000 per year. Store Manager - Average Earnings: £20,000 - £35,000 per year. Supply Chain Coordinator - Average Earnings: £22,000 - £32,000 per year. Course Curriculum Module 01: Introduction to Retail Management Introduction to Retail Management 00:22:00 Module 02: Retail Strategy Retail Strategy 00:13:00 Module 03: Retail Buying and Merchandising Retail Buying and Merchandising 00:17:00 Module 04: Retail Pricing Retail Pricing 00:32:00 Module 05: Supply Chain Management in Retailing Supply Chain Management in Retailing 00:12:00 Module 06: The Sales Process and Dealing with Customers at the Checkout The Sales Process and Dealing with Customers at the Checkout 00:10:00 Module 07:Importance of Consumer Behaviour Importance of Consumer Behaviour 00:12:00 Module 08: Taking Trends and Targeting Customers Effectively Taking Trends and Targeting Customers Effectively 00:11:00 Module 09: The Importance of Communicating with Customers The Importance of Communicating with Customers 00:18:00 Module 10: Choosing a Retail Location Choosing a Retail Location 00:14:00 Module 11: Retail Psychology Retail Psychology 00:13:00 Module 12: Negotiate the Right Deal with Suppliers Negotiate the Right Deal with Suppliers 00:12:00 Module 13: Develop Store Security Procedures Develop Store Security Procedures 00:16:00 Module 14: Management Skills for Leading Your Team Management Skills for Leading Your Team 00:17:00 Module 15: Selling in Multiple Channels Selling in Multiple Channels1 00:21:00 Module 16: Retail Brand Management Retail Brand Management 00:16:00 Module 17: Health & Safety for Retail Stores Health & Safety for Retail Stores 00:21:00 Module 18: Consumer Rights Act Consumer Rights Act 00:15:00 Mock Exam Mock Exam - Retail and Warehouse Management 00:20:00 Final Exam Final Exam - Retail and Warehouse Management 00:20:00
The 'Veterinary Assistant' course provides comprehensive knowledge of animal anatomy, physiology, and disease, essential for aspiring veterinary professionals. Participants will learn about various body systems, disease occurrence, and the basics of veterinary medicine, preparing them to provide valuable support in veterinary clinics, hospitals, and animal care settings. Learning Outcomes: Understand the development and evolution of veterinary medicine. Name and classify animals based on taxonomy. Gain insights into cellular structures and functions. Study different tissue types, including connective, muscle, and nervous tissues. Explore the healing and repair processes of tissues. Learn about the cardiovascular, respiratory, digestive, urinary, and reproductive systems. Familiarize with the nervous system, senses, and endocrine system in animals. Develop an understanding of nutrients, metabolism, and their role in animal health. Why buy this Veterinary Assistant? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Veterinary Assistant there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Veterinary Assistant does not require you to have any prior qualifications or experience. You can just enrol and start learning. Individuals aspiring to become veterinary assistants or technicians. Animal lovers seeking to work in animal care and veterinary settings. Students interested in pursuing a career in veterinary medicine. Veterinary professionals looking to refresh their knowledge and skills. Prerequisites This Veterinary Assistant was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Veterinary Assistant - Median salary of $28,000 - $36,000 per year. Veterinary Technician - Median salary of $34,000 - $47,000 per year. Animal Caretaker - Median salary of $24,000 - $31,000 per year. Laboratory Animal Caretaker - Median salary of $25,000 - $32,000 per year. Animal Shelter Assistant - Median salary of $23,000 - $30,000 per year. Course Curriculum Module 01 - The Development of Veterinary Medicine The Development of Veterinary Medicine Part 01 00:39:00 The Development of Veterinary Medicine Part 02 00:30:00 Module 02 - Naming And Classifying Animals Naming And Classifying Animals 00:15:00 Module 03 - The Cell The Cell 00:35:00 Module 04 - Tissues Tissues 00:57:00 Module 05 - Connective Tissue Connective Tissue 02:00:00 Module 06 - Muscle Tissue and Nervous Tissue Muscle Tissue and Nervous Tissue 00:13:00 Module 07 - Tissue Healing And Repair Tissue Healing And Repair 00:16:00 Module 08 - The Skin The Skin 00:24:00 Module 09 - Bone Bone 00:37:00 Module 10 - The Skeleton The Skeleton 00:32:00 Module 11 - Describing Disease Occurrence Describing Disease Occurrence 00:28:00 Module 12 - Cardiovascular System Cardiovascular System 01:04:00 Module 13 - Respiratory System and Lymphatic System Respiratory System and Lymphatic System 00:28:00 Module 14 - The Gut and Digestion The Gut and Digestion 00:45:00 Module 15 - Urinary System and Reproductive System Urinary System and Reproductive System 00:58:00 Module 16 - Nervous System, Senses and Endocrine System Nervous System, Senses and Endocrine System part 01 00:37:00 Nervous System, Senses and Endocrine System part 02 00:56:00 Nervous System, Senses and Endocrine System part 03 00:35:00 Module 17 - Nutrients Nutrients Part 01 00:58:00 Nutrients Part 02 00:30:00 Module 18 - Metabolism Metabolism Part 01 00:30:00 Metabolism Part 02 00:30:00