Course Overview This Workplace Communication Management course provides a well-rounded understanding of how communication functions within professional environments, equipping learners with the ability to navigate various workplace dynamics with clarity and confidence. From understanding the importance of stakeholder communication to overcoming barriers and developing interpersonal skills, this course is designed to enhance effectiveness across all levels of an organisation. Learners will explore the role of cultural influences, language use, and internal communication structures that impact workplace productivity and cohesion. By the end of the course, individuals will be equipped to handle communication responsibilities more effectively, contribute to a healthier work culture, and support organisational goals through better message delivery and reception. Whether working independently or as part of a team, learners will find the content applicable across a range of industries and roles, providing long-term benefits in managing workplace interactions and aligning communication with broader business objectives. Course Description This comprehensive course delves into the theory and application of workplace communication, with a focus on developing clear, consistent, and context-appropriate messaging. Learners will begin by examining the importance of internal communication and its influence on stakeholders. The course addresses barriers such as misinterpretation, cultural misunderstandings, and language inefficiencies, offering strategies to overcome them. Modules also cover the impact of organisational culture on communication, the use of professional language, and maintaining effective interpersonal relationships. Designed for those who wish to strengthen their communication capabilities in a structured environment, the course encourages reflective learning and the application of communication principles across varied workplace scenarios. Emphasis is placed on building mutual understanding and aligning communication efforts with organisational aims. Upon completion, learners will be able to foster clearer communication lines, improve workplace engagement, and manage communication challenges with increased confidence and awareness. Course Modules: Module 01: Information and Communication for Stakeholders Module 02: Communication & Barriers Module 03: Culture and Communication in the Workplace Module 04: Language and Effective Communication Module 05: Business Communication & Interpersonal Relationships Module 06: Communication Improvement at Workplace (See full curriculum) Who is this course for? Individuals seeking to build strong workplace communication skills. Professionals aiming to improve organisational communication and team engagement. Beginners with an interest in corporate communication and business relations. HR personnel, managers, and team leaders looking to foster better communication culture. Career Path Communication Officer Team Leader or Supervisor Human Resources Assistant Office Administrator Business Development Coordinator Internal Communications Specialist Customer Relationship Manager
This mental health first aid training course will teach you how to recognise warning signs of mental ill health and help you develop the skills and confidence to approach and support someone, whilst keeping yourself safe. We help you develop resilience, learn new ways to cope with stress, advise on sleeping better and equip you with a wealth of resources to be able to confidently help someone struggling with their mental health. This online qualification will provide you with the knowledge to spot specific warning signs that an adult or child could be struggling with a mental health condition, it explains how to initiate a supportive conversation, explore healthier lifestyle choices and links to the wealth of additional support available if someone needs further help. Ideal for individuals needing additional help and guidance to support their mental well-being, for those looking to introduce positive mental health practices to their workplaces, for teachers and support staff and friends, family and colleagues wanting more information on this vital topic It is estimated that around 1 in 4 people in the UK will experience a mental health condition at some point in their lives. For many, work is a major source of stress. 1 in 6 employees experience common mental health problems in the workplace. Businesses can support people with their mental health and create more positive and productive working environments as a result. Unfortunately, despite recent campaigns and advances, there still remains a level of stigma and fear of discrimination around mental health conditions. Employees and school children may feel that mental health conditions will not be greeted with the same compassionate approach as physical illness. This should not be the case and the purpose of this course is to demystify mental health conditions and empower workplaces, friends and family members to provide the support and signposting desperately needed by those struggling with their mental well-being. The HSE have embraced the idea of mental health in the workplace and issued the following guidance ‘First aid needs assessment’ for businesses. They suggest that your first aid needs assessment should also consider whether it is beneficial to have personnel trained to identify and understand symptoms and able to support someone who might be experiencing a mental health issue. to when and how to encourage someone to seek appropriate professional help. In addition, we explore other ways to reduce stress and boost mental health and identify the multitude of self-help and support options available. The scope of this mental health first aid course is not learn to diagnose or treat mental health conditions as this should only be done by appropriately trained healthcare professionals. However, you will be guided in identifying signs someone might be struggling and we will equip you with a methodology to appropriately support them and a directory of people where you can signpost them for help. It is impossible to cover all eventualities within this course, or to equip you with the knowledge and skills to appropriately diagnose and treat in unpredictable real life situations. If you suspect serious illness or injury, you should always seek immediate professional medical advice. The Author has made every effort to ensure the accuracy of the information contained within the course, however this course is merely a guide and the Author does not accept any liability or responsibility for any inaccuracies or for any mistreatment or misdiagnosis of any person, however caused. The course material has been written by Emma Hammett, Qualified Nurse, First Aid Trainer and founder of First Aid for Life in conjunction with other medical and first aid professionals. If you have any queries concerning this course, please contact emma@firstaidforlife.org.uk Course contents: A First Aid Approach to Mental Health Role of the First Aider What is a mental health first aider? Common treatments and sources of help Other Professionals who can Help The importance of getting help early Understanding more about Mental Health What is Mental Health? The Definition of Mental Health The Mental Health Continuum Laws protecting our health, mental health and well-being Understanding Stigma Who Becomes Mentally Ill? How common are mental health issues? Stigma Approaching During a Crisis When Should you Approach? How to Help Caring for Yourself as a Mental Health First Aider Awareness of Mental Health Problems Situations to be Aware of Signs Someone may be Struggling with their Mental Health Stress About Stress Work-Related Stress Ways to Reduce Stress Building Resilience Insomnia What Is Insomnia? Helpful steps to improve your sleep Substance Abuse: Drugs and Alcohol About Substance Abuse The Dangers of Substance Abuse Online Drug Addiction and Misuse Helping someone you think has problems with drug or alcohol misuse Alcohol Poisoning First Aid Dealing with tricky or aggressive situations due to drugs and alcohol Substance Abuse Resources Anxiety Disorders About Anxiety Disorders Different Kinds of Anxiety Disorder Panic Attacks First Aid for a Panic Attack Post-Traumatic Stress Useful contacts for anxiety Eating Disorders About Eating Disorders What to Do Treatment for Eating Disorders Depression About: Depression Recognising the Signs that Someone may be Depressed Treating Depression Medicating Depression Helping someone who is depressed Resources for Depression Self Harm About Self-Harm How to Help Resources for Self Harming Suicide Approaching Someone you Suspect to be Suicidal What to do if the person is in a life-threatening condition Support for people experiencing suicidal thoughts What is Suicide? Psychosis What is Psychosis? What causes psychosis? How to Help Possible Signs of Psychosis Resources for Psychosis Personality Disorders About Personality Disorders Bipolar Disorder Schizophrenia Mental Health in the Workplace and Useful Resources Employer Responsibility Stress Policy Tackling work-related stress using the Management Standards approach An Employee Assessment of Common Stress Factors Management Standards Form Useful Resources
EUSR SHEA Core Safety Passport Course The EUSR SHEA Core (Safety, Health and Environmental Awareness) course is a one-day training programme designed to provide a strong foundation in safe working practices across a wide range of utility and construction environments. It’s suitable for individuals working in water, gas, power, telecommunications, and other infrastructure sectors. Accredited by the Energy & Utility Skills Register (EUSR), this course is recognised by major employers and contractors as a key requirement for site access. ✅ 1-day course – essential safety knowledge in one session ✅ Delivered live online via Microsoft Teams – no need to travel ✅ Covers health, safety, environmental, and legal responsibilities ✅ EUSR registration valid for 3 years ✅ Ideal for new entrants, labourers, and support staff working on utility sites Whether you’re starting out or refreshing your credentials, the SHEA Core course ensures you’re equipped with the awareness and certification needed to work safely and responsibly on UK utility and infrastructure projects. https://www.mjtrainingsolutions.co.uk/courses/eusr-shea-core/
Overview of Disability Awareness & Inclusion Training Basics In an increasingly diverse and inclusive workplace, understanding and accommodating people with disabilities is essential for any organisation that values equal opportunities and a thriving work environment. This comprehensive Disability Awareness & Inclusion Training program provides participants with a deep understanding of disabilities, their impact on individuals, and the legal and ethical frameworks that govern disability inclusion in the workplace. According to the Office for National Statistics (ONS), 14.1 million people in the UK have a disability, representing 20.4% of the population. This number is expected to rise as the population ages. Despite this significant proportion, people with disabilities are still underrepresented in the workforce. The ONS reports that only 52.2% of people with disabilities are employed, compared to 83.1% of people without disabilities. This presents a significant opportunity for businesses to tap into a largely untapped talent pool and skills. By embracing Disability Awareness & Inclusion Training, organisations can gain a competitive advantage, enhance their reputation, and foster a more diverse and productive work environment. Upon completion of this Disability Awareness & Inclusion Training, participants will be able to learn about: Define disability and identify different types of disabilities. Understand the legal and ethical frameworks governing disability inclusion in the workplace. Apply the social model of disability to understand the barriers faced by people with disabilities. Identify and address attitudinal and environmental barriers that hinder disability inclusion. Implement effective communication strategies when interacting with people with disabilities. Contribute to creating an inclusive workplace that values and accommodates people with disabilities. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Disability Awareness & Inclusion Training course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Disability Awareness & Inclusion Training is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Disability Awareness & Inclusion Training course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Disability Awareness & Inclusion Training Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 01: Concept of Disabilities and Inclusion Concept of Disabilities and Inclusion 00:12:00 Module 02: Disability and The Law Disability and The Law 00:11:00 Module 03: Models of Disability Models of Disability 00:11:00 Module 04: General Duties of Employers and Workers' Representatives General Duties of Workers' Representatives 00:08:00 Module 05: Ensuring Health and Safety for Disabled People Ensuring Health and Safety for Disabled People 00:16:00 Module 06: Managing Workers with Disabilities Managing Workers with Disabilities 00:11:00 Module 07: Effective Communication Strategies with Disabled People Effective Communication Strategies with Disabled People 00:09:00 Module 08: Recruiting People with Disabilities Recruiting People with Disabilities 00:12:00 Module 09: Promotion Promotion 00:09:00 Module 10: Creating An Inclusive Workplace Creating an Inclusive Workplace 00:13:00
Transformational and Charismatic Leadership is a dynamic course designed to help you become an influential and inspiring leader, one who has the ability to drive change and motivate teams towards exceptional results. In today’s fast-paced business environment, great leaders are not only focused on meeting targets but also on cultivating a positive culture that fosters creativity, collaboration, and growth. This course will guide you through the core principles of both transformational and charismatic leadership, showing you how to inspire trust, communicate effectively, and create a vision that resonates with your team. With expert insights and proven strategies, this course will provide you with the tools to refine your leadership approach, helping you to lead with clarity, confidence, and authenticity. Whether you're looking to elevate your leadership skills or simply learn how to make a lasting impact on your team, this course offers the knowledge and strategies needed to make a genuine difference. By embracing these leadership styles, you'll be well-equipped to motivate and guide your team through the complexities of modern business with purpose and vision, ensuring continued success and organisational growth. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Transformational and Charismatic Leadership Module 01 : Introduction to Charisma Module 02 : Developing Confidence Module 03 : Communication Skills Module 04 : Social Skills Module 05 : Presence and Charisma Module 06 : Developing Authentic Charisma Module 07 : Emotional Intelligence and Empathy Module 08 : Charismatic Leadership Module 09 : Adaptability and Flexibility Module 10 : Charisma in Professional Settings Learning Outcomes: Charisma Mastery: Cultivate an aura of magnetism and influence through Module 01. Confidence Empowerment: Elevate your self-assurance in Module 02. Compelling Communication: Polish your speaking prowess for impactful leadership in Module 03. Social Acumen: Sharpen your interpersonal skills in Module 04. Commanding Presence: Learn to exude confidence and charisma in Module 05. Authentic Leadership: Develop genuine charisma in Module 06. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Leaders seeking to unlock their full potential. Managers aiming to inspire and motivate their teams effectively. Professionals desiring to enhance their leadership presence. Entrepreneurs looking to lead with charisma in their ventures. Individuals keen on mastering emotional intelligence and empathy. Team Leaders wanting to adapt seamlessly to dynamic environments. Project Managers seeking to lead with charisma and authority. Anyone yearning to make a powerful impact as a charismatic leader. Career path Leadership Consultant Executive Coach Team Development Specialist Organizational Change Manager Talent Development Manager Leadership Trainer Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
SPA Health & Safety Core Day The SPA Health & Safety Core Day is a one-day training course designed to provide a solid foundation in workplace health, safety, and environmental awareness. It is aimed at individuals working across a wide range of industries including construction, engineering, manufacturing, and utilities. This course helps delegates understand the importance of safe working practices, risk identification, and legal responsibilities under UK health and safety legislation. It promotes a positive safety culture and prepares workers to operate confidently and responsibly in potentially hazardous environments. ✅ 1-day course – clear, concise, and interactive ✅ Delivered online via Microsoft Teams – no travel required ✅ Covers core safety principles and responsibilities ✅ Certificate valid for 3 years ✅ Ideal for new starters, contractors, and site-based staff Whether you’re new to site work or looking to refresh your health and safety knowledge, the SPA Core Day is an effective and recognised route to becoming site-ready. https://www.mjtrainingsolutions.co.uk/courses/safety-pass-alliance-spa-core/
HR Management Course Overview: This HR Management Course is designed to equip learners with essential knowledge and skills required to effectively manage human resources within any organisation. Covering key aspects of HR management, including recruitment, performance management, employee relations, and legal considerations, the course offers a comprehensive understanding of the core responsibilities of HR professionals. Learners will gain the confidence to tackle HR challenges in the workplace, improve organisational culture, and ensure compliance with employment laws. By the end of the course, participants will be well-prepared to contribute to HR strategy and operational efficiency in various sectors. Course Description: This course delves deeper into HR functions, offering insights into crucial topics such as employee engagement, talent acquisition, workforce development, and conflict resolution. Learners will explore modern HR practices, the role of HR in organisational development, and the application of HR policies within different industries. The course provides a solid foundation in understanding HR operations, helping learners develop the skills needed to manage employee lifecycle processes effectively. Emphasis is placed on understanding legal frameworks, diversity and inclusion, and managing change within the workforce, preparing learners for dynamic HR roles in any business environment. HR Management Course Curriculum: Module 01: Introduction to HR Management Module 02: Recruitment and Selection Strategies Module 03: Employee Engagement and Retention Module 04: Performance Management and Development Module 05: Employment Law and Ethical Considerations Module 06: Compensation and Benefits Management Module 07: Workforce Diversity and Inclusion Module 08: Managing Change in the Workforce (See full curriculum) Who is this course for? Individuals seeking to build a career in HR management. Professionals aiming to enhance their HR skills for career progression. Beginners with an interest in human resources and organisational development. HR specialists looking to update their knowledge and practices. Career Path: HR Manager Recruitment Specialist Employee Relations Manager Talent Acquisition Specialist HR Consultant Learning and Development Coordinator
Excel 2016 Formulas and Functions Course Overview: This course is designed to provide learners with a comprehensive understanding of Excel 2016 formulas and functions. By covering essential tools and techniques, the course enables learners to confidently navigate the Excel environment and utilise formulas for data analysis, calculations, and reporting. With a focus on both fundamental and advanced functions, learners will gain the skills needed to streamline their tasks and improve efficiency in the workplace. The course’s practical value lies in its application across various industries, allowing professionals to enhance their data handling and reporting capabilities, making it an invaluable addition to any skill set. Course Description: The "Excel 2016 Formulas and Functions" course covers the core concepts of using Excel formulas and functions to manage and analyse data. It starts with the basics, such as SUM, AVERAGE, and IF functions, before advancing to more complex tools like VLOOKUP and conditional formatting.Through each module, learners will explore how to use these features to automate calculations, create dynamic reports, and manipulate datasets. The course offers a structured approach to mastering Excel, with clear guidance on how to use each function effectively in a business context. Learners will come away with the knowledge to work more efficiently in Excel, enabling them to make informed data-driven decisions and enhance productivity. Excel 2016 Formulas and Functions Curriculum: Module 01: Getting Started with Microsoft Excel 2016 Module 02: Basic Formulas and Functions Module 03: Formulas and Functions Activities (See full curriculum) Who is this course for? Individuals seeking to improve their Excel skills Professionals aiming to enhance their data analysis capabilities Beginners with an interest in data management and analysis Any other individuals looking to gain proficiency in Excel Career Path: Data Analyst Administrative Assistant Financial Analyst Business Analyst Project Coordinator
Corporate Process & Maintenance Course Overview: The "Corporate Process & Maintenance" course provides a comprehensive understanding of core administrative and operational processes within a corporate environment. It covers essential tasks such as managing priorities, maintaining office resources, and effectively communicating expectations. Learners will develop the skills necessary to initiate and complete tasks efficiently while managing administrative responsibilities. The course is designed to enhance organisational abilities and foster professional growth, making it valuable for anyone aiming to streamline corporate operations and improve workplace productivity. By the end of the course, learners will be equipped with the skills to manage office processes with confidence and precision. Course Description: This course delves into key aspects of corporate maintenance and process management, focusing on improving office operations. Key topics include prioritising and completing tasks, mastering communication and expectation management, and leveraging email software for strategic purposes. Learners will explore how to maintain office resources, provide administrative services like document production, and handle meeting necessities. Throughout the course, learners will gain valuable insights into effective office management, improving both individual and organisational performance. The course is structured to facilitate a deep understanding of corporate processes and ensure learners are prepared to handle various office-related responsibilities with efficiency and clarity. Corporate Process & Maintenance Curriculum: Module 01: Responsibility For Initiating And Completing Tasks Module 02: Managing Priorities And Time Module 03: Communicating And Managing The Expectations Module 04: Strategic Approach & Use Of Email Software Module 05: Maintenance Of Office Resources Module 06: Providing Administrative Services: Document Production Module 07: Meeting Necessaries & Documents (See full curriculum) Who is this course for? Individuals seeking to develop their office management skills Professionals aiming to enhance their organisational efficiency Beginners with an interest in corporate operations Those looking to improve administrative capabilities in the workplace Career Path Office Administrator Executive Assistant Administrative Coordinator Operations Manager Office Manager
Basic Business Communication Skills Course Overview This course on Basic Business Communication Skills is designed to equip learners with essential communication techniques for effective interaction in the business world. Covering key areas such as written communication, verbal communication, and non-verbal cues, it ensures that learners understand the importance of clarity, tone, and professionalism in business settings. By the end of the course, participants will be able to communicate more confidently and effectively with colleagues, clients, and stakeholders, enhancing their overall career prospects. Course Description The Basic Business Communication Skills course delves deeper into the foundations of business communication, focusing on email etiquette, telephone communication, meetings, and presentations. Learners will explore various communication channels and how to adapt their style for different audiences, whether in a formal or informal setting. By engaging with practical examples and scenarios, learners will develop the ability to express ideas clearly and professionally, strengthen relationships, and improve team dynamics. This course is invaluable for anyone looking to improve their ability to communicate effectively in a professional environment. Basic Business Communication Skills Curriculum: Module 01: Introduction to Business Communication Module 02: Effective Written Communication Module 03: Telephone and Digital Communication Etiquette Module 04: Non-Verbal Communication and Body Language Module 05: Communicating in Meetings and Presentations Module 06: Communicating Across Cultures Module 07: Conflict Resolution and Difficult Conversations (See full curriculum) Who is this course for? Individuals seeking to enhance their communication skills in the workplace. Professionals aiming to improve their career prospects through stronger communication. Beginners with an interest in business communication. Those looking to refine their interpersonal communication abilities. Career Path Office Administrator Customer Service Representative HR Assistant Project Coordinator Marketing Specialist Sales Executive