Overview This comprehensive course on Business Strategy Planning will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Business Strategy Planning comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Business Strategy Planning. It is available to all students, of all academic backgrounds. Requirements Our Business Strategy Planning is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 24 sections • 163 lectures • 14:21:00 total length •Learn Business Fundamentals and Create Your Own Business Plan Today!: 00:02:00 •Quickfire Strategy Quiz How much do you know about your business strategy?: 00:02:00 •Quickfire Strategy Quiz - My 'Answers': 00:10:00 •How to get the most from this Course: 00:09:00 •Using the Course Map Matrix: 00:06:00 •Guide to the Course Assignments: 00:04:00 •Download All Course Materials Here: 00:03:00 •Section Introduction: Connecting Business Strategy to the Business Plan: 00:02:00 •Business Strategy to Business Plan: 00:04:00 •What do we mean by Business Strategy?: 00:02:00 •What is a Business Plan?: 00:06:00 •What do we mean by Corporate Strategy?: 00:07:00 •Should You Be Creating Shareholder Value?: 00:07:00 •Introduction to Strategic Management: 00:06:00 •Section Introduction: The Value of Strategic Analysis: 00:01:00 •Strategic Analysis - The First Step: 00:02:00 •What is Strategic Analysis?: 00:05:00 •Frameworks for Strategic Analysis: 00:10:00 •Strategic Analysis Frameworks Case Study: Apple: 00:11:00 •Section Introduction: Frameworks and Theories Business Strategists Must Know: 00:02:00 •Why are these Business Models important?: 00:02:00 •The Story of the Hedgehog and the Fox: 00:03:00 •Why are Management Theories Useful in Business Strategy?: 00:09:00 •SWOT Analysis: 00:05:00 •Introduction to Michael Porter's Five Forces Model: 00:06:00 •Lafley and Martin Five Step Strategy Model: 00:06:00 •The 5Cs Model: 00:06:00 •What is PEST or Broad Factors Analysis?: 00:05:00 •PESTEL Analysis: 00:05:00 •Ansoff Matrix: 00:07:00 •Value Chain: 00:05:00 •Business Model Synthesis: 00:08:00 •Black Swan Events - Coronavirus: 00:05:00 •Section Introduction: Critical Evaluation of Leadership: 00:01:00 •Vision and Leadership - Starting at the Top: 00:06:00 •What Skills Are We Looking For In Management?: 00:07:00 •What is the Purpose of a Vision Statement?: 00:03:00 •Section Introduction: Products Services and Competitive Advantage: 00:02:00 •What do we mean by Products and Services: 00:03:00 •Why Product Differentiation is Critical: 00:05:00 •Product Diversification in Business Strategy: 00:06:00 •How Does Quality Management fit into your Business Strategy?: 00:04:00 •What do we mean by Competitive Advantage?: 00:06:00 •Bowman's Strategic Clock - Strategic Positioning: 00:09:00 •Products, Services and Technology in the Business Plan: 00:06:00 •Section Introduction: Competition - Know Your Enemy: 00:02:00 •Competitor Analysis: 00:05:00 •BCG Matrix: 00:06:00 •Competitors and Competitive Forces: 00:10:00 •Competitive Intensity: 00:09:00 •Industry Life Cycle: 00:05:00 •Competition - Business Plan Tie In: 00:02:00 •Section Introduction: Industry, Markets and Competition: 00:02:00 •What do we mean by External Strategic Analysis: 00:09:00 •How Does Industry Analysis Help?: 00:05:00 •Conducting PEST or Broad Factors External Analysis: 00:11:00 •What are the Business and Funding Life Cycles?: 00:10:00 •Value Chains: Connecting Companies to their External Environment: 00:08:00 •Addressing the Total Addressable Market (TAM): 00:05:00 •Market Segmentation: Choosing Customers: 00:07:00 •Bargaining Power of Suppliers: 00:06:00 •Bargaining Power of Customers/Buyers: 00:06:00 •Business Plan: Industry, Markets and Competition: 00:04:00 •Section Introduction - Operations and Customer Management: 00:02:00 •What are Business Operations?: 00:03:00 •Strategic Analysis with the Business Model Canvas: 00:14:00 •How can Corporate Structure impact Strategy?: 00:07:00 •Organisational Development: 00:04:00 •Reviewing the Operations of the Firm: 00:03:00 •Click and Mortar - Online meets Offline: 00:05:00 •eCommerce Business Models: 00:06:00 •Internal Strategic Analysis - Business Plan Tie In: 00:05:00 •Section Introduction: Six Minute Strategist SWOT Assignment: 00:02:00 •Section Introduction: Customer Value Proposition: 00:02:00 •Understanding the Customer Value Proposition: 00:03:00 •Positioning Your Firm in the Market: 00:04:00 •What do we mean by a Profit Model?: 00:05:00 •Hax's Delta Model: 00:09:00 •Switching Costs and Customer Strategy: 00:03:00 •Managing the Customer Experience: 00:05:00 •What is the Customer Journey?: 00:06:00 •Customers, Customer Value and the Business Plan: 00:03:00 •Section Introduction: Sales and Marketing: 00:02:00 •The 5 Ps of Marketing: 00:06:00 •How Can You Plan Your Marketing?: 00:11:00 •Push Marketing Strategy: 00:03:00 •Pull Marketing Strategy: 00:04:00 •Understanding AIDA: 00:07:00 •Progressive Sequence of 9 Agreements: 00:07:00 •Pricing Strategies: 00:11:00 •Sales and Marketing in the Business Plan: 00:06:00 •Section Introduction: Digital Business Strategy Transformation: 00:02:00 •Why Do You Need A Digital Strategy Blueprint?: 00:07:00 •What Skills and Assets do you need to be a Digital Entrepreneur?: 00:07:00 •Digital Strategy Blueprint Overview: 00:18:00 •Digital Strategy - Customer Centric Transformation: 00:07:00 •Digital Strategy - Customer Experience Transformation: 00:05:00 •Digital Strategy - Customer Channel Transformation: 00:06:00 •Digital Strategy - Customer Engagement Transformation: 00:19:00 •Digital Strategy - Digital Skills Transformation: 00:04:00 •Digital Strategy - Tools and Resources: 00:02:00 •Section Introduction: Understanding Financial Statements: 00:02:00 •Overview of Financial Statements: 00:03:00 •GAAP: Accruals vs Cash Accounting: 00:06:00 •Income Statement or Profit and Loss Account: 00:08:00 •Introduction to the Balance Sheet: 00:11:00 •Cash Flow Statement: 00:06:00 •Cash Flow Metrics Explained: 00:09:00 •Case Study - Apple Financial Statements: 00:04:00 •Financial Statements in the Business Plan: 00:06:00 •Section Introduction: Strategic Financial Analysis: 00:01:00 •What is Financial Analysis?: 00:11:00 •Income Statement Profitability Ratios: 00:04:00 •Balance Sheet Ratio Analysis: 00:12:00 •Cash Flow Statement Analysis: 00:05:00 •Valuation Ratios: 00:04:00 •Section Introduction: Financial Analysis - Case Study and Assignment: 00:01:00 •Apple Inc Financial Analysis - Solution: 00:03:00 •Discussion of Measurements of Growth Analysis: 00:05:00 •Discussion of Measures of Profitability Analysis: 00:07:00 •Discussion of Trading Performance Analysis: 00:03:00 •Discussion of Working Capital (Liquidity and Efficiency) Analysis: 00:12:00 •Section Introduction: Future Business Strategy Analyser Assignment: 00:01:00 •Section Introduction: Goal Setting and Performance Management: 00:02:00 •Introduction to Goal Setting: 00:03:00 •What do we mean by SMART Goals?: 00:04:00 •Key Performance Indicators: 00:04:00 •Strategic Dashboards: 00:07:00 •Corporate Performance Management: 00:04:00 •Objectives and Key Results: 00:04:00 •Year over Year Performance: 00:04:00 •Section Introduction: Growth Strategies: 00:02:00 •Organic vs Inorganic: 00:03:00 •The Advantage of First Mover Advantage: 00:05:00 •The Importance of Scalability: 00:04:00 •Merger and Acquisitions Growth Strategies: 00:10:00 •Buy and Build Growth Strategy: 00:08:00 •Negative Growth- Company Recovery Strategies: 00:09:00 •Post Coronavirus Strategies: 00:06:00 •Growth Strategies Business Plan Tie In: 00:03:00 •Section Introduction: Valuation, Funding, Exits and Returns: 00:02:00 •Valuation and Funding - A Consequence of our Business Strategy: 00:04:00 •How to Value a Company: 00:11:00 •Sources of Equity Funding: 00:08:00 •What is a Pre-Money Valuation?: 00:06:00 •How to Create a Pitch Deck for Investors: 00:06:00 •Sources and Uses of Funds in the Business Plan: 00:02:00 •What is a Cap Table?: 00:05:00 •Exit Strategies and Returns: 00:09:00 •Transaction Cost Management: 00:02:00 •Section Introduction: Risk Assessment: 00:01:00 •Risk Assessment - Strategic Plan Summary: 00:02:00 •Section Introduction: Business Plan Synthesis: 00:03:00 •Business Plan Synthesis: 00:03:00 •Business Plan - Executive Summary: 00:02:00 •Business Plan - History and Background: 00:02:00 •Business Plan - Management Summary: 00:04:00 •Business Plan Appendicies: 00:04:00 •Key Questions Check List: 00:01:00 •Business Plan - Audience Targeting: 00:03:00 •Business Plan Refinement: Types of Businesses: 00:02:00 •Summary and Wrap Up: 00:05:00 •Additional File: 00:00:00
Overview This comprehensive course on Positive Psychology Masterclass will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Positive Psychology Masterclass comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Positive Psychology Masterclass. It is available to all students, of all academic backgrounds. Requirements Our Positive Psychology Masterclass is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 13 sections • 164 lectures • 08:40:00 total length •Create Capacity for True Success: 00:06:00 •Disconnect From the Grind: 00:04:00 •Create the Routine to Disconnect: 00:02:00 •Commit To the Disconnect Process: 00:02:00 •Activity: Define Your Disconnect Time: 00:02:00 •Stop Negative Self-Talk In Its Tracks: 00:05:00 •Identify Your Source of Pain: 00:01:00 •Acknowledge the Negative Thought: 00:02:00 •Define Yourself Relative to the Thought: 00:04:00 •Describe a New Reality: 00:04:00 •Verbalize the Positive Thought: 00:03:00 •Activity: Release a Negative Thought: 00:02:00 •Keep Your Joy Intact and Healthy With Positive Thoughts: 00:03:00 •Play the Vulnerability Game: 00:02:00 •Create Healthy Boundaries to Stay Positive: 00:03:00 •Make Your Process Attainable: 00:02:00 •Activity: Make Your Positivity a Reality: 00:01:00 •Become a Grounded Person Others Are Attracted To: 00:08:00 •Identify What Gives You Anxiety and Frustrations: 00:02:00 •Assume You're Not Grounded: 00:06:00 •Track What You Feel Obligated to Do: 00:04:00 •Identify When You Can't Turn Your Mind Off: 00:02:00 •Activity: Identify What Gives You Anxiety and Frustrations: 00:02:00 •Ground Yourself in A Positive Way: 00:03:00 •Assume You Are Not Fully Grounded: 00:02:00 •Assume You Have Nothing to Prove to Anybody: 00:01:00 •Set Aside Enough Time To Become Grounded: 00:02:00 •Discover the Grounding Breathing Exercise: 00:04:00 •Discover the Grounding Finger Exercise: 00:03:00 •Apply These Physical Grounding Exercises Daily In Your Life: 00:03:00 •Activity: Ground Yourself in A Positive Way: 00:02:00 •Solve Your Anxiety with Gratitude: 00:07:00 •Create a Gratitude Journal: 00:01:00 •Activity: Solve Your Anxiety with Gratitude: 00:01:00 •Solve Your Frustrations by Turning Them Around: 00:13:00 •Activity: Solve Your Frustrations by Turning Them Around: 00:01:00 •Be Significant Consistently: 00:10:00 •Become More Curious (Vs. Impressive) with People: 00:05:00 •Employ Curiosity Daily to Boost Your Positivity: 00:10:00 •Activity: Boost Your Baseline Positivity with Curiosity: 00:02:00 •Become a Good Judge of Character: 00:05:00 •Employ Character Assessing Questions: 00:04:00 •Assess Character during Conversation: 00:03:00 •Activity: Define and Identify High-Character for Yourself: 00:01:00 •Give and Expect Nothing In Return: 00:05:00 •Avoid Survival Mode: 00:02:00 •Activity: Be Comfortable Being Overt About Giving: 00:01:00 •Make People Feel Safe around You: 00:03:00 •Create Gratitude, Curiosity, and Optimism: 00:02:00 •Express Gratitude: 00:02:00 •Develop Curiosity: 00:02:00 •Practice Optimism: 00:02:00 •Activity: Enhance Your Three P's Of Mental Aptitude: 00:01:00 •Stay Even-Tempered and Patient: 00:04:00 •Recognize When You Are Being a Hare and Discourage the Rat: 00:03:00 •Activity: Map Your Positive Vision for Your Life: 00:02:00 •Maintain Responsibility and Realism: 00:02:00 •Set Positive, Realistic Goals Responsibly: 00:06:00 •Activity: Be Responsible For a Realistic Vision: 00:01:00 •Keep Your Hard Work from Going out The Window: 00:05:00 •Master Your Character and Concentration: 00:04:00 •Turn Around Character-Lacking Behaviors: 00:05:00 •Master Your Focus: 00:05:00 •Activity: Concentrate On Your Character to Master Positivity: 00:01:00 •Master Your Confidence and Courage: 00:02:00 •Grow the Seeds of Confidence: 00:03:00 •Have Courage to Put Your Confidence to Work: 00:03:00 •Use Courage to Grow Confidence: 00:02:00 •Activity: Grow Your Confidence and Courage: 00:02:00 •Identify and Mastery Your Capacity: 00:06:00 •Stabilize the Rollercoaster with Consistency: 00:05:00 •Activity: Manage Your Capacity and Consistency: 00:02:00 •How to Overcome Constant Negativity: 00:05:00 •Let Go of Holding Grudges: 00:03:00 •Redefine Your Success in Challenging Situations: 00:02:00 •Examine Non-Successful Situations: 00:01:00 •Determine Your Control over Upsetting Events: 00:02:00 •Activity: Release a Grudge: 00:02:00 •Be Difficult To Offend: 00:03:00 •Become Others-Focused: 00:05:00 •Activity: Write an Others-Focused Mission Statement: 00:01:00 •Neutralize Toxic People: 00:07:00 •Neutralize Toxic People Already In Your Life: 00:05:00 •Activity: Neutralize Toxic People: 00:02:00 •Don't Just Talk About 'It,' Be 'It': 00:04:00 •Identify How Gritty You Are: 00:01:00 •Describe Your Own Grit: 00:01:00 •Activity: Take the Grit Scale Assessment: 00:02:00 •Set Up Your Environment for Self-Control: 00:02:00 •Get Some Sleep: 00:01:00 •Purge Yourself of Negativity: 00:02:00 •Follow a Healthy, Daily Routine: 00:01:00 •Live With Zest and Excitement: 00:01:00 •Rise Up and Be Real: 00:02:00 •Activity: Incorporate the Five Healthy/Daily Habits in Your Life: 00:02:00 •Make Your Grit Sustainable: 00:02:00 •Direct Yourself to Sustained Grit: 00:02:00 •Focus On Solutions, Not Problems: 00:02:00 •Activity: Self-Coach To Sustain Your Grit: 00:01:00 •Become More Comfortable In Your Own Skin: 00:06:00 •Become More Relaxed: 00:02:00 •Work On Yourself to Help Others: 00:05:00 •Try a Form of Meditation: 00:02:00 •Activity: Create a Gratitude List: 00:01:00 •Get Physically Fit: 00:10:00 •Exercise to Feel Alive: 00:04:00 •Get to Sleep: 00:03:00 •Activity: Identify New Positive Healthy Habits: 00:01:00 •Develop Strong Body Language: 00:04:00 •Make a Strong First Impression: 00:04:00 •Make Eye Contact: 00:03:00 •Present Good Posture: 00:03:00 •Activity: Develop Strong Body Language: 00:02:00 •Practice the Respect That People Gravitate Toward: 00:04:00 •Identify Positive Boundaries: 00:04:00 •Demonstrate Positive Boundary Practices: 00:04:00 •Protect Your Mental and Emotional Health: 00:03:00 •Activity: Identify Your Positive Boundaries: 00:01:00 •Recognize Boundaries Where You Fall Short: 00:02:00 •Create Your Own Boundaries: 00:03:00 •Make Creating and Evaluating Them Routine: 00:02:00 •Activity: Reign in Your Boundary Short-Comings: 00:02:00 •Use Grit to Enforce: 00:02:00 •Use Conative Strengths to Enforce: 00:03:00 •Determine Your Boundary Enforcement Helpers: 00:02:00 •Activity: Enforce Your Boundaries: 00:01:00 •Become the Person You Are Meant To Be: 00:07:00 •Know Yourself through Strengths and Weaknesses: 00:07:00 •Solicit Input from Leaders: 00:03:00 •Enhance Your Strengths: 00:03:00 •Activity: Self-Identify Your Strengths: 00:01:00 •Embrace Change in Your Life: 00:04:00 •Become Proactive To Welcome Change In Your Life: 00:08:00 •Activity: Embrace Change to Achieve a Goal: 00:01:00 •Learn To Say 'No': 00:09:00 •Learn To Say No To Other Non-Key Commitments: 00:05:00 •Use Your Positive Success to Bring Positive Success to Others: 00:05:00 •Identify Your Greatest Gift for Others: 00:02:00 •Seek Outside Counsel: 00:02:00 •Assess To Gain Understanding: 00:02:00 •Activity: Consolidate Insights on Your Gift: 00:02:00 •Live Out the People You Serve: 00:04:00 •Honor Your Commitments to Your Team: 00:03:00 •Honor Your Commitments to Yourself: 00:03:00 •Activity: Reflect On Your Business Practices: 00:02:00 •Live Out How Well You Serve Others: 00:02:00 •Harness Your Vision: 00:02:00 •Be a Go-Giver: 00:02:00 •Activity: Apply the Five Laws: 00:01:00 •Be Free From a World of Struggle and Hurt: 00:09:00 •Identify Whose Business It Is: 00:02:00 •Identify When It's Your Business: 00:02:00 •Identify When It's Other People's Business: 00:05:00 •Activity: Identify Whose Business It Is: 00:01:00 •Find Safety to Detach: 00:01:00 •Separate Your Life from Who You Are As a Person: 00:05:00 •Separate a Value from a Thought: 00:06:00 •Show Empathy without Picking up The Rope: 00:11:00 •Activity: Find Safety to Detach: 00:02:00 •Look Forward to the Next No: 00:01:00 •Take Turtle Steps to Detach: 00:03:00 •Take Bigger Steps to the Next No: 00:06:00 •Activity: Look Forward to the Next No: 00:01:00 •Assignment - Positive Psychology Masterclass: 00:00:00
Health Care Assistants carry a lot on their shoulders—and occasionally, on clipboards too. This mini bundle gives HCAs a solid knowledge base for dealing with common injuries, safety hazards, and support routines that don’t send anyone running for the exits. From first aid and fire safety to physiotherapy awareness, it helps build quiet confidence in the care environment. Every module is built with care-sector needs in mind, offering straightforward insight into the essentials—no fluff, no drama, no need to panic when the kettle trips the fuse. Designed to support those supporting others, this bundle is practical knowledge dressed in plain English. 🟪 Learning Outcomes: Provide appropriate response to minor wounds and injuries. Follow essential fire safety processes in care environments. Understand key points of electrical safety in patient areas. Apply general workplace health and safety guidance daily. Recognise physiotherapy basics to support patient mobility. Promote safety and care consistency across daily routines. 🟪 Who Is This Course For: Health Care Assistants supporting patients with basic needs. Care home workers responsible for first-level safety tasks. Community carers wanting broader knowledge across roles. HCAs working in hospitals and residential care settings. Support staff handling fire safety and electrical concerns. Carers seeking confidence in wound response and protocols. New starters in healthcare who want clear, essential knowledge. Those supporting physiotherapy-led care in home or clinic. 🟪 Career Path (UK Average Salaries): Health Care Assistant – £23,000/year Care Home Worker – £22,000/year Domiciliary Carer – £21,000/year Physiotherapy Assistant – £24,000/year Rehabilitation Support Staff – £25,000/year Safety Support Officer – £26,000/year
Whether you’re working pitch-side or managing a classroom, knowing what to do when someone shouts “Ouch!” is never a bad idea. This bundle introduces you to essential topics like first aid, health and safety, sports injuries, and the fiery side of workplace risks—yes, fire safety and electrical hazards are covered too. The bundle keeps it clear and sensible, helping you respond swiftly when minor wounds—or bigger hazards—come knocking. It's a great starting point for those dipping their toes into workplace safety and care awareness, with a balanced mix of immediate response and prevention. 🟪 Learning Outcomes: Recognise common injuries and provide basic first aid confidently. Respond to sports-related injuries with appropriate safety measures. Understand essential workplace health and safety protocols. Identify fire risks and apply safety procedures responsibly. Manage minor electrical hazards with increased awareness. Promote a safer working environment for everyone involved. 🟪 Who Is This Course For: School staff needing basic first aid and safety awareness. Sports volunteers supporting youth or community teams. Receptionists or admins in busy care or office settings. Workplace safety assistants with developing responsibilities. Event organisers needing first aid and fire safety knowledge. Youth workers supporting children in active environments. Staff involved in risk assessments or incident reporting. Anyone who’d rather be safe than sorry—sensibly so. 🟪 Career Path (UK Average Salaries): School Health Assistant – £22,000/year Sports First Aid Officer – £25,000/year Health and Safety Monitor – £27,000/year Facilities Support Staff – £24,000/year Fire Safety Administrator – £28,000/year Health Services Assistant – £26,000/year
The Commercial & Domestic Cleaning Diploma Mini Bundle is designed for those who believe a clean space is a calm space. With focused modules on Cleaning, Personal Hygiene, Fire Safety, Plumbing, and Electrical Safety Management, this bundle brings together five tightly connected topics you’ll find useful in commercial or domestic settings. It’s ideal if you’re aiming to polish your knowledge from the comfort of your home. No heavy lifting—just smart, bite-sized content delivered in a clear, organised way. Whether you’re managing a workplace, maintaining a home, or planning a tidy little career shift, the Commercial & Domestic Cleaning Diploma Mini Bundle offers useful learning with no pressure. Learning Outcomes: Understand structured cleaning processes for various settings. Follow hygiene standards in domestic and shared environments. Identify fire risks and handle emergency-related procedures. Learn common plumbing issues and basic maintenance checks. Recognise safe practices in electrical hazard prevention. Apply cleaning safety methods efficiently and responsibly. Who is this Course For: Office or building maintenance staff wanting better knowledge. People responsible for cleaning in public facilities. Home-based carers or domestic helpers. Anyone pursuing roles in hospitality support teams. Those new to electrical and plumbing maintenance basics. Individuals seeking a safer, cleaner living environment. Employers looking to upskill team members easily. Anyone with a mop, a plug, and a curious mind. Career Path: Commercial Cleaner – £20,500/year Building Services Assistant – £24,000/year Janitor – £21,000/year Maintenance Support Officer – £25,000/year Facilities Cleaner Supervisor – £26,000/year Health & Safety Support Staff – £27,000/year
The Training Courses in Information Management (IM) Mini Bundle is your step-by-step guide to understanding and working with data in a secure, structured, and office-ready way. This bundle brings together Cyber Security, IT, PC Security, Data Entry, and MS Excel—making it a strong fit for admin-focused digital tasks. From spreadsheet basics to cyber awareness, this training helps you keep files accurate, organised, and protected (no more password123 on sticky notes). If you're working in any information-heavy environment—or want to be—this bundle is built to help you work smarter with data, not harder. Learning Outcomes: Understand cyber threats and how to reduce basic security risks. Enter and manage data using logical and structured methods. Use Excel functions for storing and reviewing information. Learn secure habits when using shared or personal devices. Follow IT concepts relevant to everyday office environments. Apply consistent formatting to enhance data clarity and flow. Who Is This Course For: Office workers managing company or client information daily. Jobseekers applying for data-heavy admin roles. Professionals needing to improve Excel and IT confidence. Assistants handling emails, spreadsheets, and record keeping. Freelancers managing files across multiple devices. Career changers moving into digital-based office work. People working in customer or technical support roles. Students planning for administrative or IT support jobs. Career Path: Data Entry Officer – £24,000/year IT Support Assistant – £26,000/year Information Management Clerk – £28,000/year Excel Administrator – £25,000/year Cyber Awareness Assistant – £27,000/year Digital Admin Coordinator – £29,000/year
Hairdressing and barbering may be known for cutting hair, but it’s the attention to detail—personal care, safety awareness, and a touch of flair—that shapes success. This Mini Bundle brings together essential subjects such as beauty, personal hygiene, nail work, make-up, and first aid to build the foundational mindset for grooming professionals. You'll gain theoretical knowledge of hygiene, style preparation, client interaction, and first response—all crucial in a grooming environment. Whether you’re at the start of your journey or brushing up on the basics, this course offers a well-combed approach to building solid knowledge with sharp focus (yes, pun intended). Learning Outcomes: Understand basic hygiene practices in grooming and beauty services. Learn the essentials of make-up theory and application stages. Explore nail care and professional nail treatment processes. Recognise first aid responses relevant to salon environments. Gain awareness of beauty principles in personal presentation. Identify service responsibilities in client-facing beauty roles. Who Is This Course For: Aspiring barbers seeking core knowledge in grooming services. Students planning a future in beauty and personal care. Beginners exploring entry into hairdressing or styling roles. Salon receptionists wanting to understand daily services. Nail technicians expanding into beauty and hair. Beauty students reviewing hygiene and client care topics. Home-based beauticians looking to formalise their knowledge. First-time learners exploring style and safety awareness. Career Path: Hairdresser – £21,000/year Barber – £22,500/year Beauty Therapist – £21,500/year Nail Technician – £20,000/year Salon Assistant – £18,500/year Make-up Artist (Salon-Based) – £24,000/year
Play is more than just a pastime for children; it's a crucial element in their development. The Child Playwork course delves into the scientific principles and theories that underpin playwork, exploring its profound impact on children's physical, emotional, and cognitive growth.
Bad news - people don't buy your product. Better news - they don't buy anyone else's product either. Best news - they do buy what a product gives them, whether it be removing 'pain' or giving 'pleasure'. So what a challenge it is that every single person buys your product for a slightly different reason! What's the secret to selling in that sort of sales environment? This programme provides a great roadmap. This course will help participants: Build rapport with authenticity Use open questions, listening and summary to properly understand the prospect Use 'impact' questions to 'stack the pain' of remaining with the status quo Convert features into personalised benefits that reflect stated needs Handle objections with calm confidence Identify buying signals Close effectively Convey credible urgency centred on the prospect's - not the salesperson's - interests 1 What makes a customer buy any product? Moving towards 'pleasure' Moving away from 'pain' Robert Cialdini's Psychology of Influence - buying motives Understanding what your product does for customers Why there is never a 'one size fits all' approach What are the real 'unique selling points' and why the salesperson is the real 'USP' At what point does the customer emotionally buy your product? 2 Getting past gatekeepers What gatekeepers' motivations are How to make them your friend rather than your enemy How to make your call harder to block than to put through How to control the gatekeeper with questions, not answers Using Cialdini's 'reciprocity' law to get put through more often Practical exercise in which the trainer poses as gatekeeper 3 Questioning and listening skills How to use open questions to get the customer talking What questions to avoid and why How to 'stack the pain' of the status quo with 'impact questions' Practical 'pain stacking' exercise in pairs What listening is and what it isn't Question funnelling - how to earn deeper disclosure through probing Practical funnelling exercise in pairs The power of summary 4 How to create tailored benefits and not 'dive into solution' What is 'diving into solution'? Examples and analogies Why it is to be avoided Practical exercise in pairs - how it feels to have solutions offered up too early How to avoid 'feature-dumping' What is 'value selling'? How to create tailored benefits How to convert product features into benefits How to deal with the prospect's competitor allegiance 5 Handling objections and testing the water How to overcome the price objection by selling value Common objections the participants encounter and answers that work The objections salespeople carry in their own heads The 'A-C-E' objection-handling model How to uncover objections When - and when not - to trial close 6 Closing skills Why salespeople often close too early How to identify buying signals How to use urgency with skill and effectiveness Four killer closing techniques that work How to avoid buying the product back by careless post-sale talk How to ask for referrals for your product How to 'farm' the account for future opportunities 7 Wrap-up Key learnings from each participant Individual action planning - steps that can and will be implemented in the workplace
The ABA for Autism Basics Course provides an insightful introduction to Applied Behaviour Analysis (ABA), specifically focusing on its use in supporting individuals with autism. This course is designed for those seeking to enhance their understanding of ABA principles and their role in improving behavioural outcomes. Through clear and structured lessons, you’ll gain a strong grasp of key strategies used in ABA to encourage positive behaviour and reduce challenging actions. It’s an invaluable resource for those working with children or adults on the autism spectrum, offering a broad look into the fundamentals of this highly effective therapeutic approach. This course offers flexibility, allowing learners to explore ABA at their own pace. It covers topics such as reinforcement techniques, behaviour assessments, and the implementation of interventions, all presented in an accessible format. Whether you're just beginning to learn about autism or are looking to deepen your knowledge, this course equips you with a solid foundation. It serves as a fantastic stepping stone for professionals, parents, and caregivers aiming to create supportive environments for individuals with autism, enabling better communication and understanding in everyday settings. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Introduction to Autism Spectrum Disorder (ASD) Module 2: Foundations of Applied Behavior Analysis (ABA) Module 3: Assessment and Evaluation in ABA Module 4: Behavioural Strategies for Skill Acquisition Module 5: Behavioural Strategies for Reducing Challenging Behaviours Module 6: ABA Interventions for Communication and Social Skills Module 7: ABA Interventions for Daily Living and Self-Help Skills Module 8: Transitioning and Maintenance of ABA Interventions Learning Outcomes: Analyse and interpret behaviours within the ABA framework for targeted interventions. Implement effective strategies for skill acquisition in individuals with ASD. Devise behavioural approaches to reduce and manage challenging behaviours. Design and implement ABA interventions promoting communication and social skills. Apply ABA principles to foster daily living and self-help skills in individuals with ASD. Demonstrate competence in transitioning and maintaining ABA interventions for sustained positive outcomes. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Parents and caregivers of individuals with ASD Teachers and special education professionals Psychology and education students Healthcare professionals Behavioural therapists Social workers Individuals seeking a career in autism support Anyone passionate about making a positive impact on the lives of those with ASD Career path Behavioural Therapist Special Education Teacher Autism Support Worker Educational Consultant Speech and Language Therapist Clinical Psychologist Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.