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10280 Environment courses delivered On Demand

Dementia Care & Management

4.8(9)

By Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Dementia Care & Management
Delivered Online On Demand1 hour 43 minutes
£13.99

Sterile Compounding Training Course Online

By Lead Academy

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by: CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime: With 1 year access to the course materials Online Learning: Learn from anywhere, whenever you want In this course, you will master the specialised techniques and procedures for preparing sterile medications in a controlled environment. You will become a skilled compound technician capable of ensuring effective sterile medication for patients in need. This course at a glance Accredited by CPD UK Learn dos and dont's in sterile compounding Get acquainted with the sterile compounding process Learn how to handle hazardous drugs in healthcare settings Know the techniques for sterile pharmaceutical compounding Learn how to clean the laminar flow hood, horizontal flow hood, and vertical flow hood Understand the universal precautions such as hand washing, complete garbing, and proper hand washing Understand compounding pharmacy maths such as percentage, allegation and dilution, dosage calculation Why Sterile Compounding Training Course right for you? This extensive course will help you understand the basic concept of sterile compounding USP 797 and 800, such as pharmaceutical preparations and universal precautions such as hand washing, complete garbing, or proper hand washing. You will learn LAF - laminar airflow hood, such as cleaning the laminar flow hood, horizontal flow hood, and vertical flow hood. This course will demonstrate sterile compounding pharmaceuticals preparations in two parts. You will pharmacy maths concepts such as solute, solvent, solution, percentages, allegation and dilution, and therapeutic dose versus lethal dose. By the end of the course, you will have a deep knowledge of compounding pharmacy math, laminar air flow hood (LAF), universal precautions, and compounding sterile pharmaceutical preparations. Sterile Compounding Training Course Details Accredited by International Practitioners of Holistic Medicine (IPHM) is a leading accredited organisation that certifies and regulates alternative therapists, healers, and training providers around the world. After completing the IPHM accredited course you will be eligible to apply for the insurance.   CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   Course Curriculum Universal Precautions Hand Washing Complete Garbing The Laminar Air Flow Hood (LAF) Cleaning the Laminar Flow Hood Cleaning a Horizontal Flow Hood Cleaning a Vertical Flow Hood Sterile Compounding Pharmaceuticals Demostrations Sterile Pharmaceutical Products Preparation Demo 1 Sterile Pharmaceutical Products Preparation Demo 2 Review of the Sterille Compounding Process Part 1: Garbing Part 2: Laminar Air Flow Hood 1 Part 3: Laminar Air Flow Hood 2 Part 4: Reconstitution and Compounding Part 5: Compounding Continued Who should take this course? This comprehensive Sterile Compounding Training course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of sterile compounding. Entry Requirements There are no academic entry requirements for this Sterile Compounding Training course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This sterile compounding training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Sterile Compounding Training Course Online
Delivered Online On Demand
£25

(HR) Human Resources Training

4.9(27)

By Apex Learning

Limited Time Offer | Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift | CPD QS Certified | 115 CPD Points | Lifetime Access

(HR) Human Resources Training
Delivered Online On Demand3 days
£49

Building Recommender Systems with Machine Learning and AI

By Packt

Are you fascinated with Netflix and YouTube recommendations and how they accurately recommend content that you would like to watch? Are you looking for a practical course that will teach you how to build intelligent recommendation systems? This course will show you how to build accurate recommendation systems in Python using real-world examples.

Building Recommender Systems with Machine Learning and AI
Delivered Online On Demand11 hours 24 minutes
£44.99

Handling Information in A Care Setting Online Course

By Lead Academy

This Course at a Glance Assess the need for secure handling of information Know how to develop positive and trusting working relationships with care users Understand the phrases confidentiality, permission, and 'need to know' Know how to handle personal and sensitive information securely Demonstrate the various legislations relating to handling information Learn about the various current data protection laws, such as the GDPR Learn how to handle information in a way that complies with the legal framework Know how to work in accordance with the approved code of practice Know how to keep your records up to date and readable Handling Information in A Care Setting Course Overview Those that work in a care setting often have a lot of personal information about a patient, therefore it's critical that this information is managed and maintained correctly and securely. The UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (DPA) impose a legal duty on care settings to protect the information kept and processed. Moreover, confidentiality and secure information handling play an important role in developing that positive and trusting relationship. Handling such sensitive information with negligence, on the other hand, may result in a poor relationship, prompting the service user to refuse to cooperate with you. This comprehensive Handling Information in A Care Setting Training Course is designed to improve your knowledge and comprehension of the requirements for handling information in a care setting, as well as best practices for handling information in a care setting. This course examines key legislations governing the exchange of personal information. You'll also learn how to build trusting relationships with those in your care and define crucial phrases like 'need to know' and 'permission,' including what you should do if you have any concerns regarding the handling of confidential information. Upon successful completion of this Handling Information in A Care Setting Training Course, you will be able to handle information securely in a care setting and know how to develop positive and trusting relationships with care users by protecting their sensitive information. Who should take this course? This Handling Information in A Care Setting Training Course is primarily aimed at people working in any care environment such as: Nurse Healthcare professionals Social care worker Support staff Counsellor However, this training is not limited to a specific profession or sector concerned. This course also appeals to a broader audience of persons interested in learning more about the importance of secure data handling in social care settings. Entry Requirements There are no academic entry requirements for this Handling Information in A Care Setting Online Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Handling Information in A Care Setting Training Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of each module, learners must answer MCQs to step into the next module. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 75%. Course Curriculum Module 1: Legislation Module 2: Putting it Into Practice Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Valuable Certification Upon successful completion of this Handling Information in A Care Setting Training Course, you will be eligible to download CPD accredited free electronic certificate instantly. There is a minimal shipping charge applicable to get the hardcopy course completion certificate which is: Shipment Inside the UK = £5.99 International Shipment = £16.99 Overview This Course at a Glance Assess the need for secure handling of information Know how to develop positive and trusting working relationships with care users Understand the phrases confidentiality, permission, and 'need to know' Know how to handle personal and sensitive information securely Demonstrate the various legislations relating to handling information Learn about the various current data protection laws, such as the GDPR Learn how to handle information in a way that complies with the legal framework Know how to work in accordance with the approved code of practice Know how to keep your records up to date and readable Handling Information in A Care Setting Course Overview Those that work in a care setting often have a lot of personal information about a patient, therefore it's critical that this information is managed and maintained correctly and securely. The UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (DPA) impose a legal duty on care settings to protect the information kept and processed. Moreover, confidentiality and secure information handling play an important role in developing that positive and trusting relationship. Handling such sensitive information with negligence, on the other hand, may result in a poor relationship, prompting the service user to refuse to cooperate with you. This comprehensive Handling Information in A Care Setting Training Course is designed to improve your knowledge and comprehension of the requirements for handling information in a care setting, as well as best practices for handling information in a care setting. This course examines key legislations governing the exchange of personal information. You'll also learn how to build trusting relationships with those in your care and define crucial phrases like 'need to know' and 'permission,' including what you should do if you have any concerns regarding the handling of confidential information. Upon successful completion of this Handling Information in A Care Setting Training Course, you will be able to handle information securely in a care setting and know how to develop positive and trusting relationships with care users by protecting their sensitive information. Who should take this course? This Handling Information in A Care Setting Training Course is primarily aimed at people working in any care environment such as: Nurse Healthcare professionals Social care worker Support staff Counsellor However, this training is not limited to a specific profession or sector concerned. This course also appeals to a broader audience of persons interested in learning more about the importance of secure data handling in social care settings. Entry Requirements There are no academic entry requirements for this Handling Information in A Care Setting Online Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Handling Information in A Care Setting Training Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of each module, learners must answer MCQs to step into the next module. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 75%. Course Curriculum Module 1: Legislation Module 2: Putting it Into Practice Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Valuable Certification Upon successful completion of this Handling Information in A Care Setting Training Course, you will be eligible to download CPD accredited free electronic certificate instantly. There is a minimal shipping charge applicable to get the hardcopy course completion certificate which is: Shipment Inside the UK = £5.99 International Shipment = £16.99 FAQ Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org Course Fee £20 £40 50% OFF 👉 CPD UK Accredited PDF Certificate Included 4 interest-free payments of £5 Handling Information in A Care Setting Online Course quantity ENROL NOW Duration: * Hours Instant Access Get In Touch Today Live CHAT WITH US CALL ON - 0300 124 5585 Certificate of Achievement Valuable Certification Upon successful completion of this Handling Information in A Care Setting Training Course, you will be eligible to download CPD accredited free electronic certificate instantly. There is a minimal shipping charge applicable to get the hardcopy course completion certificate which is: Shipment Inside the UK = £5.99 International Shipment = £16.99 FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Handling Information in A Care Setting Online Course
Delivered Online On Demand
£20

Cypress - Modern Automation Testing from Scratch + Framework

By Packt

This course is perfect for quality assurance professionals who want to step into automation testing with Cypress. You will learn Cypress from scratch and become a specialist in building a solid Cypress automation framework to test any real-world web application.

Cypress - Modern Automation Testing from Scratch + Framework
Delivered Online On Demand17 hours 28 minutes
£82.99

Group Hypnotherapy Anchoring & Fear Release Masterclass M3

5.0(26)

By The Northern College Of Clinical Hypnotherapy

This masterclass revisits the concept of anchoring in group settings and explores how it can be effectively combined with fear release techniques. We'll focus on creating shared anchors that the group can use to access positive emotional states, both during, alongside and after fear release exercises.

Group Hypnotherapy Anchoring & Fear Release Masterclass M3
Delivered Online On Demand1 hour
£25

Ultimate Tableau Desktop Course - Beginner to Advanced Bundle

By Packt

Let's build sophisticated visualizations and dashboards using Sankey diagrams and geospatial, sunburst, and circular charts and animate your visualizations. We will also cover advanced Tableau topics, such as Tableau parameters and use cases and Level of Detail (LOD) expressions, spatial functions, advanced filters, and table calculations.

Ultimate Tableau Desktop Course - Beginner to Advanced Bundle
Delivered Online On Demand11 hours 26 minutes
£82.99

Health and Safety in Construction Management CSCS Green Card Preparation

By Wise Campus

Level 1 health and safety in a construction environment Preparation to CSCS Green Card Are you excited to learn informative knowledge essential for working safely in construction? Then, our level 1 health and safety in a construction environment Preparation to CSCS Green Card course will be very helpful for you. This level 1 health and safety in a construction environment course includes risk assessment, hazard identification, and safe working practices. Participants in this level 1 health and safety in a construction environment Preparation to CSCS Green Card course learn about personal protective equipment (PPE) and accident prevention. Also, the level 1 health and safety in a construction environment Preparation to CSCS Green Card course is perfect to learn about risk assessment and emergency procedures. Moreover, this level 1 health and safety in a construction environment Preparation to CSCS Green Card course equips learners with the skills to maintain a safe work environment. Enrol in our level 1 health and safety in a construction environment Preparation to CSCS Green Card course to ensure compliance with health and safety regulations in construction settings. Learning outcome of level 1 health and safety in a construction environment Preparation to CSCS Green Card course Upon completion of this level 1 health and safety in a construction environment Preparation to CSCS Green Card course, you will learn: Overview of safety in construction, plumbing, and safeguarding. This level 1 health and safety in a construction environment Preparation to CSCS Green Card course teaches identifying risks. Building codes and regulations for construction are part of this level 1 health and safety in a construction environment Preparation to CSCS Green Card course. Our level 1 health and safety in a construction environment Preparation to CSCS Green Card course is also ideal for learning first aid basics and HVAC industry's safety. How to follow safety protocols for fire, electrical, and gas is described in this level 1 health and safety in a construction environment Preparation to CSCS Green Card course. Also, this level 1 health and safety in a construction environment Preparation to CSCS Green Card course explains chemicals and other onsite hazards. Vehicles, personal protective equipment (PPE), and general safety are also included in this level 1 health and safety in a construction environment course. After finishing this level 1 health and safety in a construction environment course, you will be fully prepared for CSCS. Special Offers of this CSCS - Health and Safety in a Construction Environment - Preparation to CSCS Green Card Course This Health and Safety in a Construction Environment - Preparation to CSCS Green Card Course includes a FREE PDF Certificate. Lifetime access to this Health and Safety in a Construction Environment - Preparation to CSCS Green Card Course Instant access to this Health and Safety in a Construction Environment - Preparation to CSCS Green Card Course Get FREE Tutor Support to this Health and Safety in a Construction Environment - Preparation to CSCS Green Card Course Level 1 health and safety in a construction environment Preparation to CSCS Green Card Through this Level 1 health and safety in a construction environment Preparation to CSCS Green Card course, you can learn the fundamentals of the HVAC sector and how to adhere to safety regulations for gas, electricity, and fire. Moreover, the Level 1 health and safety in a construction environment Preparation to CSCS Green Card course explains vehicles, personal protective equipment (PPE), and general safety. Who is this course for? Health and Safety in a Construction Environment - Preparation to CSCS Green Card This Level 1 health and safety in a construction environment Preparation to CSCS Green Card certified course is required if you intend to begin working in the construction business in the United Kingdom. Special Note: Our Health and Safety in a Construction Environment - Preparation to CSCS Green Card Course is not a regulated course. If You want to get qualified, you can consider following options: Level 1 Award in the Principles of Health and Safety within the Workplace (RQF) NEBOSH National Certificate in Construction Health and Safety Level 1 Award in Health and Safety at Work (RQF) Health and Safety Management for Construction (UK) Level 1 Award in Health and Safety in a Construction Environment - Health and Safety in Construction - for the CSCS Green Card Level 1 Award in Health and Safety in a Construction Environment (RQF) Health and Safety Management for Construction (UK) Level 1 Award in Health and Safety in a Construction Environment (RQF) Level 1 Award in Health and Safety in a Construction Environment - Health and Safety in Construction - for the CSCS Green Card Requirements Health and Safety in a Construction Environment - Preparation to CSCS Green Card To enrol in this Preparation to CSCS Green Card Course, students must fulfil the following requirements. To join in our Preparation to CSCS Green Card Course, you must have a strong command of the English language. To successfully complete our Preparation to CSCS Green Card Course, you must be self driven. To complete our Preparation to CSCS Green Card Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Preparation to CSCS Green Card Course. Career path Health and Safety in a Construction Environment - Preparation to CSCS Green Card This Level 1 health and safety in a construction environment Preparation to CSCS Green Card course paves the way for entry-level positions in construction, such as labourer, apprentice, or construction site assistant.

Health and Safety in Construction Management CSCS Green Card Preparation
Delivered Online On Demand1 hour 42 minutes
£12

Conflict Management

4.5(3)

By Studyhub UK

Conflict in the workplace can have a negative impact on both the office environment and productivity. Learn how to manage conflict and create a friendly workplace with the Conflict Management course. This course will help you master conflict management skills through high-quality online training. The Conflict Management course is developed with a focus to help you acquire the ability to resolve conflict. From this course, you will learn about different types of conflicts. Then the course will help understand how misunderstanding occurs. In the next stages, you will know about the different personality types and their role in conflicts. After that, the course will provide elaborate lessons on the escalation and de-escalation of conflicts. After completing the course you can elevate your CV with a CPD-accredited certificate of achievement. So, what are you waiting for? Enrol today and start learning! Learning Outcomes Gain a profound understanding of the keys to conflict. Identify the root causes and solutions to misunderstandings. Navigate the intricacies of personality types in conflict. Master the techniques for de-escalating conflicts. Develop a holistic approach to conflict resolution. Why choose this Conflict Management course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Conflict Management course for? Professionals seeking to enhance conflict resolution skills. Team leaders aiming to create harmonious work environments. Individuals interested in understanding the psychology of conflict. Managers striving to foster effective communication within teams. Anyone navigating personal or professional conflicts. Career path Conflict Resolution Specialist: £30,000 - £45,000 Human Resources Manager: £40,000 - £60,000 Team Leader/Supervisor: £25,000 - £40,000 Mediator: £35,000 - £50,000 Organizational Psychologist: £45,000 - £70,000 Communication Strategist: £35,000 - £55,000 Prerequisites This Conflict Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Conflict Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Unit 01: Introduction Welcome to the Course 00:03:00 What are Conflict and Conflict Management? 00:03:00 Unit 02: Understand the Keys to Conflict The Rational and Irrational Sources of Conflict 00:03:00 The Effects of Respect on Conflict 00:04:00 How to Use Respect to Help Resolve Conflict 00:05:00 Unit 03: How Misunderstandings Arise and the Solution How Communication Works 00:05:00 How we listen: The Four Listening Levels 00:05:00 How to Listen Well 00:05:00 Unit 04: Personality Types in Conflict How Personality Types Conflict 00:02:00 How Specific Personalities Clash at Work 00:04:00 How to Avoid Personality Clash 00:02:00 Unit 05: Escalation of Conflict Resistance: It's Not Conflict yet. 00:02:00 The Onion Model of Resistance 00:07:00 The Signs of Conflict Escalation 00:03:00 Unit 06: De-escalating Conflict The Strategies for Handling Conflict 00:06:00 Conflict De-escalation Process 00:03:00 Conflict Handling Modes - The Thomas-Kilmann Model 00:02:00 The Five Thomas-Kilmann Modes 00:06:00 Getting Help from a Third Party 00:05:00 How to Recover from a Broken (Professional) Relationship 00:05:00 Unit 07: Closing Section Good Conflict and Bad Conflict 00:04:00 The Secret to Avoiding Conflict 00:03:00

Conflict Management
Delivered Online On Demand1 hour 27 minutes
£10.99