ITIL® 4 Specialist: High Velocity IT: Virtual In-House Training The ITIL® 4 Specialist: High-Velocity IT module is part of the Managing Professional stream for ITIL® 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: High-Velocity IT exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. This module addresses the specifics of digital transformation and helps organizations to evolve towards a convergence of business and technology, or to establish a new digital organization. It was designed to enable practitioners to explore the ways in which digital organizations and digital operating models function in high-velocity environments. Working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing are included. What You Will Learn At the end of this course, participants will be able to: Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT. Understand the digital product lifecycle in terms of the ITIL operating model. Understand the importance of the ITIL guiding principles and other fundamental concepts for delivering high-velocity IT. Know how to contribute to achieving value with digital products. Course Introduction Let's Get to Know Each Other Course Learning Objectives Target Audience Characteristics ITIL® 4 Certification Scheme Course Components Course Agenda Module-End Exercises Exam Details Introduction to High-Velocity IT High-Velocity IT Digital Technology Digital Organizations Digital Transformation High-Velocity IT Approaches Relevance of High-Velocity IT Approaches High-Velocity IT Approaches in Detail High-Velocity IT Operating Models Introduction ITIL® Perspective High-Velocity IT Aspects High-Velocity IT Applications ITIL® Building Blocks for High-Velocity IT Digital Product Lifecycle Service Value Streams Four Dimensions of Service Management ITIL® Management Practices High-Velocity IT Culture Key Behavior Patterns ITIL® Guiding Principles Supporting Models and Concepts for Purpose Ethics Design Thinking Supporting Models and Concepts for People Reconstructing for Service Agility Safety Culture Stress Prevention Supporting Models and Concepts for Progress Working in Complex Environments Lean Culture ITIL® Continual Improvement Model High-Velocity IT Objectives and Techniques High-Velocity IT Objectives High-Velocity IT Techniques Techniques for Valuable Investments Prioritization Techniques Minimum Viable Products and Services Product / Service Ownership A/B Testing Techniques for Fast Developments Basic Concepts Related to Fast Development Infrastructure as Code Reviews Continual Business Analysis Continuous Integration / Continuous Delivery (CI/CD) Continuous Testing Kanban Techniques for Resilient Operations Introduction to Resilient Operations Technical Debt Chaos Engineering Definition of Done Version Control Algorithmic IT Operations ChatOps Site Reliability Engineering (SRE) Techniques for Co-created Value Basic Concepts of Co-created Value Service Experience Techniques for Assured Conformance DevOps Audit Defense Toolkit DevSecOpsPeer Review
Duration 5 Days 30 CPD hours This course is intended for This course is suitable for anyone responsible for configuring, managing or supporting a Veeam Availability Suite v11 environment. This includes Senior Engineers and Architects responsible for creating architectures for Veeam environments. Overview After completing this course, attendees should be able to: Describe Veeam Availability Suite components usage scenarios and relevance to your environment. Effectively manage data availability in on-site, off-site, cloud and hybrid environments. Ensure both Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) are met. Configure Veeam Availability Suite to ensure data is protected effectively. Adapt with an organization's evolving technical and business data protection needs. Ensure recovery is possible, effective, efficient, secure and compliant with business requirements. Provide visibility of the business data assets, reports and dashboards to monitor performance and risks. Design and architect a Veeam solution in a real-world environment Describe best practices, review an existing infrastructure and assess business/project requirements Identify relevant infrastructure metrics and perform component (storage, CPU, memory) quantity sizing Provide implementation and testing guidelines in line with designs Innovatively address design challenges and pain points, matching appropriate Veeam Backup & Replication features with requirements Veeam Certified Architect is the highest level of Veeam technical certifications. Engineers who complete both Veeam Availability Suite v11: Configuration and Management and Veeam Backup & Replication V11: Architecture and Design programs (courses + exams) will be granted with the 'Veeam Certified Architect' (VMCA) title by Veeam. Introduction Veeam Availability Suite v11: Configuration and Management Describe RTOs and RPOs, what they mean for your business, how to manage and monitor performance against them The 3-2-1 Rule and its importance in formulating a successful backup strategy Identify key Veeam Availability Suite components and describe their usage scenarios and deployment types Building backup capabilities Backup methods, the appropriate use cases and impact on underlying file systems Create, modify, optimize and delete backup jobs, including Agents and NAS Backup jobs. Explore different tools and methods to maximize environment performance Ensure efficiency by being able to select appropriate transport modes while being aware of the impact of various backup functions on the infrastructure Building replication capabilities Identify and describe the options available for replication and impacts of using them Create and modify replication jobs, outline considerations to ensure success Introduce the new Continuous Data Protection (CDP) policy Secondary backups Simple vs. advanced backup copy jobs, how to create and modify them using best practices to ensure efficient recovery Discuss using tapes for backups Advanced repository capabilities Ensure repository scalability using a capability such as SOBR on-premises and off-site including integration with cloud storage Ensure compatibility with existing deduplication appliances Introduce the new hardened repository Protecting data in the cloud Review how Veeam can protect the data of a cloud native application Review how Veeam Cloud Connect enables you to take advantage of cloud services built on Veeam Review how Veeam can be used to protect your Office 365 data Restoring from backup Ensure you have the confidence to use the correct restore tool at the right time for restoring VMs, bare metal and individual content such as files and folders Utilize Secure Restore to prevent the restoration of malware Describe how to use Staged Restore to comply with things like General Data Protection Regulation (GDPR) before releasing restores to production Identify, describe and utilize the different explores and instant recovery tools and features Recovery from replica Identify and describe in detail, failover features and the appropriate usage Develop, prepare and test failover plans to ensure recovery Disaster recovery from replica to meet a variety of real-world recovery needs Testing backup and replication Testing backups and replicas to ensure you can recover, what you need, when you need to Configure and setup virtual sandbox environments based on backup, replicas and storage snapshots Veeam Backup Enterprise Manager and Veeam ONE Introduce the concept of monitoring your virtual, physical and cloud environments with Veeam Backup Enterprise Manager and Veeam ONE? Configuration backup Locate, migrate or restore backup configuration Introduction Veeam Backup & Replication v11: Architecture and Design Review the architecture principles Explore what a successful architecture looks like Review Veeam?s architecture methodology Discovery Analyze the existing environment Uncover relevant infrastructure metrics Uncover assumptions and risks Identify complexity in the environment Conceptual design Review scenario and data from discovery phase Identify logical groups of objects that will share resources based on requirements Create a set of detailed tables of business and technical requirements, constraints, assumptions and risks Review infrastructure data with each product component in mind Create high level design and data flow Logical design Match critical components and features of VBR with requirements Create logical groupings Determine location of components and relationship to logical grouping Aggregate totals of component resources needed per logical grouping Calculate component (storage, CPU, memory) quantity sizing Physical/tangible design Convert the logical design into a physical design Physical hardware sizing Create a list of physical Veeam backup components Implementation and Governance Review physical design and implantation plan Review Veeam deployment hardening Describe the architect?s obligations to the implementation team Provide guidance on implementation specifics that relate to the design Validation and Iteration Provide framework for how to test the design Further develop the design according to a modification scenario
This module aims to develop knowledge and understanding of the role of logistics including an understanding of air, sea, road and rail freight and courier services. It will explore the advantages and disadvantages of using the different modes of transport the world of international trade.
Introduction to Virtualization course description A comprehensive tour of virtualization. The course concentrates on the actual technologies involved as opposed to any one vendor solution. What will you learn Explain the concepts of virtualization. Partition servers. Create Virtual Machines. Introduction to Virtualization course details Who will benefit: Anyone looking for an introduction to Virtualization. Prerequisites: None. Duration 2 days Introduction to Virtualization course contents Virtualization Concepts What is Virtualisation? What are virtual machines (VMs)? Virtualisation Landscape. Network Virtualisation. Suitability for Organisations. Advantages of deploying Virtualisation. Downsides of deploying Virtualisation. Overview of Virtualisation products. Hypervisors What is a hypervisor? Difference between type 1 and 2 hypervisors. Available hypervisors. Hypervisors and device drivers. Hands on: Installing Oracle VirtualBox on Windows. Creating/Importing/Configuring VMs. Virtualization Hosts Hardware and resource requirements. Installation of the hypervisor. Hands on: Installing Hyper-V role into Windows Server. Creating/Importing/Configuring VMs. Virtual Machines Creating virtual machines. Resource requirements. Settings. Installation of the guest OS. Additional tools/ extensions for hypervisor integration. VM files and their uses. Virtual hard disk and their formats. Hardware pass through. Hands on: Connecting to VMWare ESXi via WebGUI and using ESXi to create/import/configure VMs. VM Snapshots/Checkpoints What is a snapshot? How to use them and how they impact performance? Creating/deleting/merging of snapshots. Hands on: Using ESXi to create/manage snapshots. Command Line use on the Hypervisor Interacting with the hypervisor through the command line. Simple commands to configure the hypervisor and VMs. Simple scripts. Hands on: Connecting to VMWare ESXi via PowerCLI to manipulate VMs and snaphshots. Virtualization Storage Different types of storage: local vs remote. Local and remote storage technologies. Configuring storage. Hands on: Using ESXi to deploy VMs on remote NFS storage. Virtual Networking How is networking done in virtualization environments. What is a virtual switch and vNIC and what are their performance characteristics? NIC teaming and trunking in the virtual world. Port groups and isolation. Physical NICs and their use in virtual switches. Hands on: Using ESXi to create and configure vswitches and networking. Templates and clones What is a template? What is a clone? When to use templates and clones to optimize VM deployment. Migrating/Importing VMs What is migration? Migrating compute and storage. Importing VMs from files or physical machines. Hands on: Using VMWare vCenter Server to clone/ template/migrate VMs, tag resources, create local user accounts and assign permissions. VMs and Backups Taking backups of your VMs. Restoring your VMs from backups. Virtualization and Licensing Different licensing models and costs. Containerization Concepts What is a container and how is it different from a virtual machine. When to use containers. Docker and Kubernetes
Duration 5 Days 30 CPD hours This course is intended for Operators, administrators, and architects responsible for the creation, maintenance, or delivery of remote and virtual desktop services. Overview By the end of the course, you should be able to meet the following objectives: Recognize the features and benefits of Horizon Use VMware vSphere to create VMs to be used as desktops for Horizon Create and optimize Windows VMs to create Horizon desktops Install and configure Horizon Agent on Horizon desktop Configure and manage the VMware Horizon Client⢠systems and connect the client to a VMware Horizon desktop Configure, manage, and entitle desktop pools of full VMs Configure, manage, and entitle pools of instant-clone desktops Create and use Remote Desktop Services (RDS) desktops and application pools Monitor the Horizon environment using Horizon Console Dashboard and Horizon Help Desk Tool Implement a structured approach to troubleshooting Resolve common issues that occur in a Horizon environment Troubleshoot issues with linked and instant clones Configure the Windows client Identify the correct log level for gathering logs Optimize protocols for the best end-user experience VMware Horizon© 8: Virtual Desktop Bootcamp is a five-day combination course of VMware Horizon 8: Skills for Virtual Desktop Management and VMware Horizon 8: Virtual Desktop Troubleshooting. This training combination gives you the skills to deliver virtual desktops and applications through a single virtual desktop infrastructure platform. You build skills in configuring and managing VMware Horizon 8 through a combination of lecture and hands-on labs. You learn how to configure and deploy pools of virtual machines and how to provide a customized desktop environment to end-users. Additionally, you learn how to resolve common issues that occur in a VMware Horizon environment. You engage in a series of lab exercises to bring existing environment issues to resolution. The exercises mirror real-world troubleshooting use cases. These exercises equip learners with the knowledge and practical skills to manage typical challenges faced by virtual desktop administrators and operators. Course Introduction Introductions and course logistics Course objectives Introduction to VMware Horizon Recognize the features and benefits of VMware Horizon Describe the conceptual and logical architecture of VMware Horizon Introduction to Use Case Define a use case for your virtual desktop and application infrastructure Convert customer requirements to use-case attributes vSphere for Horizon 8 Explain basic virtualization concepts Use VMware vSphere© Client? to access your vCenter Server system and VMware ESXi? hosts Create, provision, and remove a virtual machine VMware Horizon Desktops Create a Windows and a Linux virtual machine using vSphere Optimize and prepare Windows and Linux virtual machines to set up VMware Horizon desktop VMs VMware Horizon Agents Outline the configuration choices when installing Horizon Agent on Windows and Linux virtual machines Create a gold master for Windows Horizon desktops VMware Horizon Pools Identify the steps to set up a template for desktop pool deployment List the steps to add desktops to the VMware Horizon© Connection Server? inventory Compare dedicated-assignment and floatingassignment pools Outline the steps to create an automated pool Define user entitlement Explain the hierarchy of global, pool-level, and userlevel policies VMware Horizon Client Options Describe the different clients and their benefits Access Horizon desktop using various Horizon clients and HTML Configure integrated printing, USB redirection, and the shared folders option Configure session collaboration and media optimization for Microsoft Teams Creating and Managing Instant-Clone Desktop Pools List the advantages of instant clones Explain the provisioning technology used for instant-clone desktop pools Set up an automated pool of instant clones Push updated images to instant-clone desktop pools Creating RDS Desktop and Application Pools Explain the difference between an RDS desktop pool and an automated pool Compare and contrast an RDS session host pool, a farm, and an application pool Create an RDS desktop pool and an application ool Access RDS desktops and application from Horizon Client Use the instant clone technology to automate the build-out of RDSH farms Configure load-balancing for RDSHs on a farm Monitoring VMware Horizon Monitor the status of the VMware Horizon components using the Horizon Administrator console dashboard Monitor desktop sessions using the HelpDesk tool Overview of Virtual Desktop Troubleshooting Structured approach to troubleshooting configuration and operational problems Applying troubleshooting methods
Duration 1 Days 6 CPD hours This course is intended for This course is intended for business users and knowledge workers in a variety of roles and fields who have competence in a desktop-based installation of the Microsoft Office 2010 or 2013 edition of the Microsoft Office productivity suite, and who are now extending Microsoft Office to a collaborative cloud-based Office 365 environment. Overview In this course, you will build upon your knowledge of the Microsoft Office desktop application suite to work productively in the cloud-based Microsoft Office 365 environment.You will:- Sign in, navigate, and identify components of the Office 365 environment.- Create, edit, and share documents with team members using Word Online, Excel Online, PowerPoint Online, and Microsoft SharePoint.- Collaborate and work with colleagues using the Team, Planner, and Yammer apps.- Use email and manage contacts with Outlook on the web.- Use instant messaging with Skype for Business.- Conduct online meetings with Skype for Business. This course is an introduction to Microsoft© Office 365© with Skype© for Business in a cloud-based environment. It can be used as an orientation to the full suite of Office 365 cloud-based tools, or the Skype for Business lessons can be presented separately in a seminar-length presentation with the remaining material available for later student reference. Getting Started Sign In to Office 365 Navigate the Office 365 Environment Collaborating with Shared Files Work with Shared Documents in SharePoint Edit Documents in Office Online Collaborate on the SharePoint Site Work with OneDrive for Business and Delve Using Productivity Apps Work with Productivity Apps in Combination Broadcast Messages with Yammer Collaborate with the Teams App Manage Tasks with the Planner App Using Outlook on the Web Send and Receive Email Manage Contacts Schedule Appointments Personalize Outlook on the Web Communicating with Skype for Business Overview of Skype for Business Use Instant Messaging Make Voice and Video Calls Using Skype for Business Meetings Initiate Meetings Use Meeting Controls and Options Customize Skype for Business Additional course details: Nexus Humans Office 365 Web Apps (with Skype for Business) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Office 365 Web Apps (with Skype for Business) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 1 Days 6 CPD hours This course is intended for This course is intended for business users and knowledge workers in a variety of roles and fields who have competence in a desktop-based installation of the Microsoft Office 2010, 2013, or 2016 edition of the Microsoft Office productivity suite, and who are now extending Microsoft Office to a collaborative cloud-based Office 365 environment. Overview In this course, you will build upon your knowledge of the Microsoft Office desktop application suite to work productively in the cloud-based Microsoft Office 365 environment. You will: Sign in, navigate, and identify components of the Office 365 environment. Create, edit, and share documents with team members using the Office Online apps, SharePoint, OneDrive for Business, and Delve. Collaborate and work with colleagues using the Yammer and Planner apps. Use email and manage contacts with Outlook on the web. Collaborate using Teams. Configure Teams. This course introduces working with shared documents in the familiar Office 365 online apps?Word, PowerPoint©, and Excel©?as an alternative to installing the Microsoft© Office desktop applications. This course also introduces several productivity apps including Yammer?, Planner, and Delve© that can be used in combination by teams for communication and collaboration. Getting Started with Office 365 Topic A: Sign In to Office 365 Topic B: Navigate the Office 365 Environment Collaborating with Shared Files Topic A: Work with Shared Documents in SharePoint Topic B: Edit Documents in Office Online Topic C: Collaborate on the SharePoint Site Topic D: Work with OneDrive for Business Topic E: Find Shared Resources Using Productivity Apps Topic A: Work with Productivity Apps in Combination Topic B: Broadcast Messages with Yammer Using Outlook on the Web Topic A: Send and Receive Email Topic B: Manage Contacts Topic C: Schedule Appointments Topic D: Personalize Outlook on the Web Collaborating with Teams Topic A: Overview of Microsoft Teams Topic B: Converse and Share in Teams Topic C: Call and Meet in Teams Topic D: Collaborate with Microsoft 365 Apps and Teams Configuring Teams Topic A: Configure Teams Topic B: Configure Channels Topic C: Configure Tabs Additional course details: Nexus Humans Microsoft 365 Office for the Web (with Teams) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Microsoft 365 Office for the Web (with Teams) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 1 Days 6 CPD hours This course is intended for This course is intended for business users and knowledge workers in a variety of roles and fields who have competence in a desktop-based installation of Microsoft Office, and who are now extending Microsoft 365 to a collaborative cloud-based environment. Overview In this course, you will work productively in the Microsoft 365 cloud-based environment. You will: Navigate Microsoft 365 and integrate the online apps. Use Microsoft Outlook on the Web. Use Microsoft Teams on the web. Store documents in SharePoint, OneDrive, and Teams. Work with files online. This course is an introduction to Microsoft 365 in a cloud-based environment. Using the Microsoft 365 suite of productivity apps online, users can easily communicate and collaborate through Microsoft Teams messaging and meeting functionality and Outlook email. When you create a team, the Microsoft SharePoint team site provides a central storage location for accessing and modifying shared documents. Each user also receives individual document storage through OneDrive for Business. Teams can provide a central hub for working with shared documents in the familiar apps?Word, PowerPoint, and Excel?as an alternative to installing the Microsoft 365 Desktop applications. Getting Started with Microsoft 365 for the Web Topic A:ÿSign In to Microsoft 365 Online Topic B:ÿNavigate the Microsoft 365 Web Environment Topic C:ÿIntegrate the Microsoft 365 Web Apps Using Outlook on the Web Topic A:ÿSend and Receive Email on the Web Topic B:ÿAccess the Outlook Calendar Online Using Teams on the Web Topic A:ÿAccess Teams Features Topic B:ÿCreate and Configure Teams and Channels Topic C:ÿChat and Post in Teams Topic D:ÿCall and Meet in Teams Storing Documents on the Web Topic A:ÿOrganize Documents in SharePoint Topic B:ÿOrganize Documents in OneDrive Topic C:ÿWork with Documents in Teams Topic D:ÿSelect a File Storage Location Working with Files Online Topic A:ÿEdit Documents in Microsoft 365 Online Topic B:ÿCollaborate on Files Online Topic C:ÿFind Shared Resources Online Additional course details: Nexus Humans Microsoft 365 for the Web (with Teams, SharePoint, and OneDrive) v3.0 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Microsoft 365 for the Web (with Teams, SharePoint, and OneDrive) v3.0 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Evidence suggests great virtual training can can be dramatically more effective than face-to-face. In fact, the Neuroleadership Institute’s research suggests that a smart virtual learning programme is around 6 times more likely to get people to take actions than an in-person course! Harness that power by building your staff’s skills in these key areas: Understanding the role of training and development Learning theories and styles The thinking environment – active vs passive Methodologies and techniques – why do we do what we do? Setting great aims and objectives Lesson planning and effective timing Activities that give your virtual courses the edge
Duration 5 Days 30 CPD hours This course is intended for Data Warehouse AdministratorDatabase AdministratorsDatabase DesignersSupport EngineerTechnical Administrator Overview Monitor the DatabaseManage Database PerformanceImplement Database AuditingConfigure the Database Instance Such That Resources Are Appropriately Allocated Among Sessions and TasksSchedule Jobs to Run Inside or Outside of the DatabaseConfigure Oracle Net ServicesConfigure your Database For Backup and Recovery OperationsDescribe Oracle Database ArchitectureManage the Oracle Database InstanceManage Oracle Database Storage structuresCreate and Administer User Accounts The Oracle Database 12c: Administration Workshop will teach you about the Oracle Database architecture. You will discover how to effectively manage an Oracle Database instance, configure the Oracle Network Environment and perform database maintenance. The Oracle Database 12c: Administration Workshop will teach you about the Oracle Database architecture. You will discover how to effectively manage an Oracle Database instance, configure the Oracle Network Environment and perform database maintenance.