Level 5 Public Speaking, Interpreter with Communication Skills Do you want to expand your job opportunities? As a result, public speaking abilities are essential in today's work environment. This public speaking training can assist you in developing the skills required to succeed. This thorough Public Speaking course will help you obtain an in-depth understanding of the Public Speaking Course goals, learn about the power of public speaking, and uncover the vital aspects that create a great speaker. This comprehensive Public Speaking Course will assist you in developing the skills required to produce effective presentations that leave a lasting impression. The Public Speaking Course focuses on the practical components of delivering a speech. This Public Speaking Course will teach you essential tactics for conquering your worries and increasing your self-confidence. Don't let your fear of public speaking stop you anymore. Enrol in our Public Speaking: Public Speaking Course now to discover your inner ability to influence and communicate effectively! Level 5 Public Speaking, Interpreter with Communication Skills Course This Public Speaking: Public Speaking Course includes a FREE PDF Certificate. Lifetime access to this Public Speaking: Public Speaking Course Instant access to this LPublic Speaking: Public Speaking Course Get FREE Tutor Support to this LPublic Speaking: Public Speaking Course Level 5 Public Speaking, Interpreter with Communication Skills Unlock your potential with our Public Speaking course and watch your career opportunities expand! Mastering Public Speaking skills is crucial for today’s workplace, and this Public Speaking course is crafted to equip you with the tools you need to stand out. Gain an in-depth understanding of Public Speaking techniques, learn to captivate audiences, and enhance your presence with confidence. This Public Speaking course provides practical tips to help you overcome fears and boost your self-assurance, ensuring your presentations make a lasting impact. Don’t let anything hold you back—enrol in our Public Speaking course today and transform your communication skills! Who is this course for? Level 5 Public Speaking, Interpreter with Communication Skills This Public Speaking: Public Speaking Course is for anyone who wants to improve their Public Speaking: Public Speaking skills. Requirements Level 5 Public Speaking, Interpreter with Communication Skills To enrol in this Public Speaking: Public Speaking Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Public Speaking: Public Speaking Course. Be energetic and self-motivated to complete our Public Speaking: Public Speaking Course. Basic computer Skill is required to complete our Public Speaking: Public Speaking Course. If you want to enrol in our Public Speaking: Public Speaking Course, you must be at least 15 years old. Career path Level 5 Public Speaking, Interpreter with Communication Skills This Public Speaking: Public Speaking course might be the key to launching your ideal leadership career. such as: Principal Assistant Manager Executive Team Leader Manager Controller
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Food Allergen: Food Allergen Awareness Training Live a allergy free life - Enrol in our Food Allergen: Food Allergen Awareness Training to find your greatest passion in living and working for others and for yourself! Are you employed by a business that produces, sells, or provides food? Are you thinking about a career in the hotel, food production, or retail sectors? If yes, you should take this Food Allergen Awareness Training as soon as possible. This Food Allergen Awareness Training is a perfect course for all to comprehend food allergens and how they affect individuals. This Food Allergen Awareness Training Course will introduce food allergens to raise awareness and increase knowledge about the topic. The six separate modules in this food allergen awareness training describe the effects of allergies to various foods. The Food Labelling Rules and Food Allergen Legislation are discussed in the Food Allergen: Food Allergen Awareness Training course.. Moreover, Avoiding Allergenic Cross Contamination is covered in this Food Allergen: Food Allergen Awareness Training course on food allergen awareness. Enrol today to begin learning! You may easily learn new information and skills with the aid of a food allergen awareness training course. Main Course: Food Allergen Awareness Special Offers of this Food Allergen: Food Allergen Training Course This Food Allergen: Food Allergen Course includes a FREE PDF Certificate. Lifetime access to this Food Allergen: Food Allergen Course Instant access to this Food Allergen: Food Allergen Course Get FREE Tutor Support to this Food Allergen: Food Allergen Course Food Allergen: Food Allergen Awareness Training Online Are you employed by a company that produces, distributes, or serves food? Are you considering a career in retail, food manufacturing, or hospitality? Then this Food Allergen: Food Allergen Course is required of you. Nearly everyone should take this Food Allergen: Food Allergen Course since it is crucial that we all comprehend food allergies and how they affect individuals. Who is this course for? Food Allergen Awareness Training The Food Allergen: Food Allergen Training is intended for food handlers and other catering sector employees who are involved in food preparation and serving. Requirements Food Allergen Awareness Training To enrol in this Food Allergen Course, students must fulfil the following requirements. To join in our Food Allergen: Food Allergen Training Course, you must have a strong command of the English language. To successfully complete our Food Allergen: Food Allergen Training Course, you must be vivacious and self driven. To complete our Food Allergen: Food Allergen Training Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Food Allergen: Food Allergen Training Course. Career path Food Allergen Awareness Training The Food Allergen: Food Allergen Training will provide opportunities for a variety of jobs, including: Auditor of food safety: £25,000 to £45,000 annually Coordinator of Quality Assurance: £20,000 to £35,000 annually Expert in Allergen Control: £22,000 to £40,000 annually
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Cupping: Cupping Therapy Discover the Healing Potential of Cupping: Cupping Therapy! Do you want to embark on a career in clinical Cupping: Cupping therapy or do you wish to gain additional expertise in this Cupping Therapy field? Then, this clinical Cupping: Cupping Therapy course will give you a strong basis to help you build your expertise in clinical Cupping: Cupping therapy and to become a self-assured clinical cupping therapist. Our course on Cupping: Cupping Therapy is divided into several priceless sections. Because of its many health benefits, this holistic Cupping: Cupping therapy course has been used for centuries and is still becoming more and more popular. In our Cupping: Cupping Therapy, cups are applied to the skin to create suction, which improves blood flow and speeds up the body's natural healing processes. You can provide assistance to customers with a variety of diseases by mastering cupping therapy. You can examine Pain Management, Stress Reduction, Detoxification, and Skin Renewal after completing the Cupping: Cupping Therapy course. With our Cupping: Cupping Therapy Course, start down the path to certification and discover a world of therapeutic possibilities. Main Course: Cupping Therapy Free Courses are including with this Cupping: Cupping Therapy Course Along with The Cupping: Cupping Therapy Course, We Offer a free Massage therapy Course Along with The Cupping: Cupping Therapy Course, We Offer a free Beauty Skincare Course Special Offers of this Cupping: Cupping Therapy Course This Cupping: Cupping Therapy Course includes a FREE PDF Certificate. Lifetime access to this Cupping: Cupping Therapy Course Instant access to this Cupping: Cupping Therapy Course Get FREE Tutor Support to this Cupping: Cupping Therapy Course Cupping: Cupping Therapy Examine the specific advantages of cupping therapy for various medical ailments. Whether you work as a massage therapist, acupuncturist, or wellness coach, learn how to incorporate cupping therapy into your current wellness practices. In order to improve your learning experience, this Cupping: cupping therapy course offers a plethora of extra resources, such as case studies, reference materials, and continuing support. Who is this course for? Cupping: Cupping Therapy For people who are considering or working in this field, the Cupping: Cupping Therapy course is excellent. This course on cupping therapy is appropriate for anyone Curious about Cupping Therapy. Requirements Cupping: Cupping Therapy To enrol in this Cupping: Cupping Therapy Course, students must fulfil the following requirements. To join in our Cupping: Cupping Therapy Course, you must have a strong command of the English language. To successfully complete our Cupping: Cupping Therapy Course, you must be vivacious and self driven. To complete our Cupping: Cupping Therapy Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Cupping: Cupping Therapy Course. Career path Cupping: Cupping Therapy If you have experience with the Cupping: Cupping Therapy course, your resume will become more valuable and you will be more qualified.
Manual Handling: Manual Handling Course Are you concerned about the safety and well-being of your employees while they perform manual handling tasks? Look no further! Our exclusive Manual Handling Course. This Manual Handling Course course will equip you with the essential skills and knowledge to handle loads safely and effectively. Our Manual Handling course is developed and delivered by industry experts with vast experience in manual handling and workplace safety. With our user-friendly online platform, you can access the Manual Handling course anytime, anywhere, making training efficient and flexible. The Manual Handling course ensures you adhere to safety regulations and industry best practices in manual handling procedures. Through this Manual Handling Course you will learn about the principles of manual handling, associated risks, and the importance of proper techniques. Upon successfully finishing the Manual Handling course, you will receive well-recognized certificates, showcasing your commitment to safety. With our Manual Handling course, you will gain knowledge and skills to handle loads safely, preventing injuries and fostering a safer work environment. Don't compromise on safety. Enrol in our Manual Handling course now and make a significant difference in your workplace. Manual Handling: Manual Handling Course This manual handling training will teach you how to work in compliance with UK health and safety regulations. From Manual Labor: Manual Labor You will acquire the skills necessary to assess risk and implement various risk-handling strategies. You will be able to determine which tasks require heavy lifting or the transfer of large objects by taking this manual handling course. Additionally, you will learn advanced manual handling skills for operating mechanical equipment. Special Offers Of this Manual Handling course This Manual Handling course includes a FREE PDF Certificate. Lifetime access to this Manual Handling course Instant access to this Manual Handling course Get FREE Tutor Support from Monday to Friday in this Manual Handling course This is a self-paced Manual Handling course Who is this course for? Manual Handling: Manual Handling Course This Manual Handling course is perfect for anyone who wants to learn everything about manual handling. The Manual Handling course is also suitable for business owners and managers who want to expand their knowledge about this topic. Requirements Manual Handling: Manual Handling Course To enrol in this Manual Handling: Manual Handling Course, students must fulfil the following requirements. To join in our Manual Handling: Manual Handling Course, you must have a strong command of the English language. To successfully complete our Manual Handling: Manual Handling Course, you must be vivacious and self driven. To complete our Manual Handling: Manual Handling Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Manual Handling: Manual Handling Course. Career path Manual Handling: Manual Handling Course Here are some career paths where the skills gained from the Manual Handling course can be highly beneficial: Warehouse Worker Construction Worker Logistics and Delivery Driver Hospitality Staff Personal Support Worker
Teaching Assistant Level 3 + Early Years, Teaching and Child Care & SEN Teaching Assistant Online ➽➽➽ 100 + Teaching Related Topics Unlock your potential with our Teaching Assistant Level 3 + Early Years, Teaching and Child Care & SEN Teaching Assistant course! Are you considering a career as a Teaching Assistant Level 3 + Early Years, Teaching and Child Care & SEN Teaching Assistant? If so, you can enrol in this Teaching Assistant Level 3 + Early Years, Teaching and Child Care & SEN Teaching Assistant course because it is appropriate for anyone wishing to enhance their teaching assistant skills and includes instruction in early years, teaching, child care, and SEN teaching assistant. This Teaching Assistant Level 3 + Early Years, Teaching and Child Care & SEN Teaching Assistant Course has no age restrictions or time restrictions. You can improve your present teaching skills and knowledge as well as advance your professional competence as a teaching assistant by enrolling in the Teaching Assistant Level 3 + Early Years, Teaching and Child Care & SEN Teaching Assistant course. You will obtain a comprehensive understanding of child safeguarding, governmental standards, and more through this Teaching Assistant Level 3 + Early Years, Teaching and Child Care & SEN Teaching Assistant Course. The Teaching Assistant Level 3 + Early Years, Teaching and Child Care & SEN Teaching Assistant Course consists of well-designed and clearly explained modules that will aid in the establishment of a strong foundation in practitioner responsibilities. For students interested in a future as an early childhood practitioner, the Teaching Assistant Level 3 + Early Years, Teaching and Child Care & SEN Teaching Assistant Course will offer a range of chances to demonstrate their proficiency. Enrol in our Teaching Assistant Level 3 + Early Years, Teaching and Child Care & SEN Teaching Assistant Course if you wish to work with kids from birth to age 5 and learn about kids from 5-7 in a variety of settings. Why choose this Teaching Assistant Level 3 + Early Years, Teaching and Child Care & SEN Teaching Assistant Course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Early Years Practitioner: Early Years Practitioner Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. Main Courses: Teaching Assistant Level 3 >> 12 Free Bundle Info Course 01: Level 2 Diploma for the Early Years Practitioner Course 02: Level 4 Early Years Course 03: SEN Teaching Assistant Course 04: Advanced Diploma in Child Care Course 05: Primary Teaching Diploma Course 06: EYFS Teaching Diploma Course 07: Autism Diploma Course 08: Dyslexia Course 09: ADHD Course 10: Phonics Teaching Course Course 11: Speech & Language Therapy [ Note: Free PDF certificate as soon as completing the Teaching Assistant Level 3 + Early Years, Teaching and Child Care & SEN Teaching Assistant Course] Teaching Assistant Level 3 + Early Years, Teaching and Child Care & SEN Teaching Assistant Course Course Curriculum of Teaching Assistant Level 3 Module 01: Schools as Organisations Module 02: Understand Child and Young Person Development Module 03: Understand How to Safeguard the Wellbeing of Children and Young People Module 04: Promote Equality, Diversity and Inclusion in Work with Children and Young People Module 05: Communication and Professional Relationships with Children, Young People and Adults Module 06: Support Children and Young People’s Health and Safety Module 07: Promote Children and Young people’s Positive Behaviour Module 08: Support Learning Activities Module 09: Facilitate the Learning and Development of Children and Young People through Mentoring Course Curriculum of Early Years Practitioner: Early Years Practitioner Course Module 01: Roles and Responsibilities of the Early Years Practitioner Module 02: Health and Safety of Babies and Young Children in the Early Years Module 03: Equality, Diversity and Inclusive Practice in Early Years Settings Module 04: Safeguarding, Protection and Welfare of Babies and Young Children in Early Years Settings Module 05: Understand How to Support Children’s Development Module 06: Support Care Routines for Babies and Young Children Module 07: Support the Planning and Delivery of Activities, Purposeful Play Opportunities and Educational Programmes Module 08: Promote Play in an Early Years Setting Module 09: Support Well-being of Babies and Young Children for Healthy Lifestyles Module 10: Support Babies and Young Children to be Physically Active Module 11: Support the Needs of Babies and Young Children with Special Educational Needs and Disability Module 12: Promote Positive Behaviour in Early Years Settings Module 13: Partnership Working in the Early Years Module 14: Support Children’s Transition to School Course Curriculum of Level 4 Early Years Course Module 01: Supporting the Emotional and Physical Well-being of Children Module 02: Equality, Diversity and Professional Partnerships Module 03: Health and Safety Legislation Module 04: Observations, Assessments and Planning Module 05: Safeguarding Children Module 06: The Early Years Foundation Stage Module 07: Managing in a Nursery Environment Module 08: Engaging in Professional Development Course Curriculum of SEN Teaching Assistant Course Module 01: Introduction Module 02: A Quick Overview of the New SEND Code of Practice Module 03: Legislation Related to SEN Module 04: SEN Assessments and Descriptors Module 05: Education for Children with Disabilities Module 06: Common SEN Conditions Found Within Mainstream Schools Module 07: Assessment and Planning for Children with Special Educational Needs Module 08: The Wider Children’s Workforce Associated with Special Education Needs Provisions Module 09: Working with Other Professionals and Other Sources of Support and Information Course Curriculum of Advanced Diploma in Child Care Course Module 01: An Overview of Early Childhood Education Module 02: Empowering Children to Learn in the Early Years Module 03: The Process of Caring for Child’s Development Module 04: Developing Socially and Emotionally Module 05: Aspects That Influence the Development Process Module 06: Stages of Language Development Module 07: The Process of Moral Development Module 08: Personality Development of Children Module 09: Problems During Infancy and Childhood Period Module 10: Adolescence’s Problems Explained Module 11: Safeguarding Children ***And more.... Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Teaching Assistant Level 3 + Early Years, Teaching and Child Care & SEN Teaching Assistant Course. Who is this course for? Teaching Assistant Level 3 + Early Years, Teaching and Child Care & SEN Teaching Assistant Course For students who want to advance in both their personal and professional lives, we offer this Teaching Assistant Level 2 + Early Years, Teaching and Childcare & SEN Teaching Assistant course. Special Note: Our Teaching Assistant Level 3 + Early Years, Teaching and Child Care & SEN Teaching Assistant Course is knowledge Based course. If You want to get qualified, you can consider following options: Level 4 Certificate for Higher Level Teaching Assistants (RQF) NCFE CACHE Level 4 Certificate for the Early Years Advanced Practitioner NCFE CACHE Level 2 Award in an Introduction to Neuroscience in Early Years Level 3 Diploma in Early Years Education and Care (Early Years Educator) (VRQ) Level 3 Diploma for the Children's Workforce (Early Years Educator) (RQF) Level 3 Diploma in Early Years Education and Care (Early Years Educator) (VRQ) Level 2 Diploma for the Early Years Practitioner (RQF) Level 3 Diploma for the Children's Workforce (Early Years Educator) (RQF) RQF Early Learning & Childcare Level 2 Diploma for the Early Years Practitioner Nursery Nurse / Teaching Assistant / Preschool Assistant / Daycare / Creche / Early Years Assistant / Childminder Level 3 Diploma in Early Years Education and Care (Early Years Educator) (VRQ) NCFE Early Learning and Childcare NCFE Supporting Teaching and Learning in Schools Level 4 Teaching Assistant Secondary Teaching QTS Exams NCFE Early Learning and Childcare/ RQF Early Learning & Childcare Requirements Teaching Assistant Level 3 + Early Years, Teaching and Child Care & SEN Teaching Assistant To enrol in this Bundle Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Teaching and Child Care Course. Be energetic and self-motivated to complete our Teaching Assistant Course. Basic computer Skill is required to complete our Teaching Assistant Early Years, Teaching and Child Care Course. If you want to enrol in our Early Years, Teaching and Child Care Course, you must be at least 15 years old. Career path Teaching Assistant Level 3 + Early Years, Teaching and Child Care & SEN Teaching Assistant After completion of this Teaching Assistant Level 3 + Early Years, Teaching and Child Care & SEN Course, students will have access to a variety of careers in the childcare industry, including the following possibilities: Work in a pre-school with children aged 0-5 Teaching Assistant Montessori teacher
Excelling in GCSE Religious Studies! At GLA Tutors, we are dedicated to helping students succeed in their GCSE Religious Studies examinations. Our experienced tutors are passionate about the subject and committed to providing comprehensive support aligned with the AQA examination board's specification. Let's explore the breakdown of the AQA GCSE Religious Studies specification: Paper 1: The Study of Religions: Beliefs and Teachings This paper focuses on the study of two religions, such as Christianity and Islam. Our tutors will guide students through the fundamental beliefs, teachings, and practices of these religions. We delve into topics like the nature of God, religious texts, worship, and the impact of religion on individuals and society. Through engaging discussions and thought-provoking exercises, we help students develop a deep understanding of religious beliefs. Paper 2: Thematic Studies This paper explores ethical and philosophical issues, as well as the influence of religion in the modern world. Our tutors will delve into topics like crime and punishment, human rights, life and death, and religion and society. We provide in-depth analysis, case studies, and perspectives from different religious traditions to enable students to critically examine these issues. We also emphasise the development of strong argumentation and evaluation skills. Paper 3: Study of Religion: Textual Studies In this paper, students will explore religious texts and their significance. Our tutors will guide students through the study of sacred texts, such as the Bible or the Qur'an. We help students analyse and interpret these texts, understand their historical and cultural context, and explore their relevance in contemporary society. We provide comprehensive guidance on textual analysis and the application of religious teachings to real-life situations. At GLA Tutors, we foster a supportive and inclusive learning environment, where students can explore and deepen their understanding of religious studies. Our tutors provide personalised one-on-one sessions, group discussions, and access to a range of learning resources to cater to each student's unique needs. Beyond the specification, we encourage critical thinking, empathy, and open-mindedness, enabling students to engage with complex ethical and philosophical questions. We also focus on developing strong exam techniques, essay writing skills, and effective revision strategies to maximize exam success. Join us at GLA Tutors and embark on a transformative journey in GCSE Religious Studies. Our tutors are here to guide you towards academic excellence, a deep appreciation for religious diversity, and the ability to apply religious teachings to real-world contexts. Feel free to explore our website for more information or reach out to us with any questions you may have. Let's embark on this enriching educational adventure together! We can provide assistance for everything you need to prepare students for exams, including: past papers, mark schemes and examiners’ reports specimen papers and mark schemes for new courses exemplar student answers with examiner commentaries high quality revision guides
Getting to grips with GCSE History At GLA Tutors, we are dedicated to helping students excel in their GCSE History examinations. Our experienced tutors are passionate about history and committed to providing comprehensive support aligned with the AQA examination board's specification. Let's explore the breakdown of the AQA GCSE History specification: Paper 1: Understanding the Modern World This paper focuses on key historical events and developments from the 20th century. Our tutors will guide students through topics such as the origins of World War I, the Treaty of Versailles, the rise of Hitler and the Nazis, the Cold War, and the civil rights movement. We provide in-depth analysis, engaging discussions, and access to a wide range of historical sources to help students develop a deep understanding of these crucial events. Paper 2: Shaping the Nation In this paper, students will explore the history of Britain from medieval times to the present day. Our tutors will delve into topics such as the Norman Conquest, the Tudors, the Industrial Revolution, the British Empire, and the impact of immigration. We provide comprehensive guidance on key historical figures, significant events, and the social, political, and economic changes that shaped the nation. Through interactive lessons and engaging activities, we help students develop a strong grasp of British history. Historical Investigation This component allows students to conduct an in-depth investigation on a topic of their choice. Our tutors will provide guidance on selecting a suitable topic, conducting research, analysing sources, and presenting findings. We help students develop critical thinking skills, research methodology, and the ability to construct coherent and well-supported arguments. This component allows students to develop their historical research skills while exploring a topic of personal interest. At GLA Tutors, we foster a supportive and inclusive learning environment, where students can explore and deepen their understanding of history. Our tutors provide personalised one-on-one sessions, group discussions, and access to a range of learning resources to cater to each student's unique needs. Beyond the specification, we encourage critical thinking, historical empathy, and the ability to analyse and interpret historical sources. We also focus on developing strong exam techniques, essay writing skills, and effective revision strategies to maximise exam success. Join us at GLA Tutors and embark on a transformative journey in GCSE History. Our tutors are here to guide you towards academic excellence, a deeper appreciation for the past, and the ability to critically analyse historical events and their impact on the world today. Feel free to explore our website for more information or reach out to us with any questions you may have. We can provide assistance for everything you need to prepare students for exams, including: past papers, mark schemes and examiners’ reports specimen papers and mark schemes for new courses exemplar student answers with examiner commentaries high quality revision guides
Office admin, the heart of an organization, plays a vital role in office administration. A good administrative skill enhances individual as well as organizational growth. Learn every single important aspect to kick-start your career in this field through our Office Admin and Customer Service Diploma course. The precise contents of the course teach you how to deal with administrative functions, different letter writing, documentation, reporting, recordkeeping, documentation. The course also teaches you how to manage customer, speak with them in a sound bite, and serve them with their demand. At the end of the course, you will become an efficient admin knowing all the lurid aspects of administrative procedures. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 00:05:00 Module Three - Getting Organized (II) 00:05:00 Module Four - Managing Time 00:05:00 Module Five - Getting It All Done On Time 00:05:00 Module Six - Special Tasks 00:05:00 Module Seven - Verbal Communication Skills 00:05:00 Module Eight - Non-Verbal Communication Skills 00:05:00 Module Nine - Empowering Yourself 00:05:00 Module Ten - The Team of Two 00:05:00 Module Eleven - Taking Care of Yourself 00:05:00 Module Twelve - Wrapping Up 00:05:00 Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Module One - Getting Started 00:05:00 Module Two - Remove the Clutter 00:05:00 Module Three - Prioritize 00:05:00 Module Four - Scheduling Your Time 00:05:00 Module Five - To Do Lists 00:05:00 Module Six - Paper and Paperless Storage 00:05:00 Module Seven - Organization in Your Work Area 00:05:00 Module Eight - Tools to Fight Procrastination 00:05:00 Module Nine - Organizing Your Inbox 00:05:00 Module Ten - Avoid the Causes of Disorganization 00:05:00 Module Eleven - Discipline is the Key to Stay Organized 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Course for Administrator- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:05:00 Module Two - The Right Attitude Starts with You 00:05:00 Module Three - Stress Management (Internal Stressors) 00:05:00 Module Four - Stress Management (External Stressors) 00:05:00 Module Five - Transactional Analysis 00:05:00 Module Six - Why are Some Customers Difficult 00:05:00 Module Seven - Dealing with the Customer Over the Phone 00:05:00 Module Eight - Dealing with the Customer In Person 00:05:00 Module Nine - Sensitivity in Dealing with Customers 00:05:00 Module Ten - Scenarios of Dealing with a Difficult Customer 00:05:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 00:05:00 Module Twelve - Wrapping Up 00:05:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Diploma 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Diploma 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00