Handling and Dealing with Difficult People Exhausted by demanding clients, passive-aggressive colleagues, or even frustrating family members? You're not alone. Difficult people are everywhere, and their negativity can drain your energy, hinder your productivity, and leave you feeling helpless. Introducing our comprehensive course, 'Handling and Dealing with Difficult People,' designed to empower corporate employees, teachers, customer care officers, and anyone seeking to enhance their interpersonal skills. At the beginning of the Handling and Dealing with Difficult People course, you will gain a deep understanding of the fundamentals of dealing with difficult people. Plus, this course will help you master the art of self-control and discover the power of letting go of preconceived notions, allowing for more constructive interactions. Besides, this Handling and Dealing with Difficult People course will uncover the correlation between frustration and resistance and develop insights into strategies that defuse tense situations. You will also be introduced to versatile techniques for handling difficult people, such as negotiation, setting limits and boundaries, and nurturing healthier relationships. Furthermore, our Handling and Dealing with Difficult People course offers a range of solutions when dealing with angry individuals, including active listening, appropriate gift-giving, and understanding when it's best to walk away or maintain healthy boundaries. Benefit from our expert tips and discover recommended readings like 'Coping with Difficult People' and 'Angry All the Time: An Emergency Guide to Anger Control' to expand your knowledge further. Stop letting difficult people push your buttons. Take control of your interactions and reclaim your emotional well-being. Enrol in 'Handling and Dealing with Difficult People' today and unlock the power of skilful communication. Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language numeracy and IT Desire for entrepreneurship over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed. After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Handling and Dealing with Difficult People Fundamentals of Dealing With Difficult People AND Ourselves 00:08:00 Powerful Insights and Strategies 00:16:00 Problem Solving! Specific Techniques For Handling Difficult People 00:13:00 Problem Solving (Part 2)! Specific Techniques For Handling Difficult People 00:13:00 Problem Solving (Part 3)! Specific Techniques For Handling Difficult People 00:14:00 Final TIPS and Recommendations! 00:10:00 BONUS LECTURE! Learn How To Make Difficult Emotions PASS you by! 00:10:00
Diploma in Port Management online This Diploma in Port Management course is designed for professionals who want to expand their knowledge in order to meet their day-to-day challenges. The course will provide you with the knowledge and skills needed to advance professionally in port administration, port and harbour management, and port operations for the global maritime supply chain. This Diploma in Port Management course will allow you to gain a thorough understanding of the role of ports, particularly in international trade and logistic chain, as the "economic engine" of development. Learning Outcomes After completing this Diploma in Port Management course, learner will be able to: Gain a thorough introduction of port management Understand connecting hub port gateways to the inland infrastructure Understand port management and economic growth Understand port operations Special Offers of this Port Management Course This Port Management Course includes a FREE PDF Certificate. Lifetime access to this Port Management Course Instant access to this Port Management Course Get FREE Tutor Support from Monday to Friday in this Port Management Course [ Note: Free PDF certificate as soon as completing the Diploma in Port Management course ] Diploma in Port Management Industry Experts Designed this Diploma in Port Management course into 12 detailed modules. Detailed Course Curriculum of Diploma in Port Management Module 1: Introduction Module 2: Connecting Hub Port Gateways to the Inland Infrastructure Module 3: Port Management and Economic Growth Module 4: Port Operations Module 5: Port and Terminal Investment Module 6: Ships' Size, Ports' Size: A New Era Ahead Module 7: Strategic Alliances, Market Positioning, and Differentiation Module 8: Key Performance Indicators as Tools of Strategic Planning and Management Module 9: Leadership and Teambuilding Module 10: Port Authorities and Regulatory Framework Module 11: Ports as a Bridge to Maritime and Offshore Energy Activities Module 12: The Future of Ports Assessment Method of Port Management After completing each module of the Port Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Port Management After completing the MCQ/Assignment assessment for this Port Management course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Diploma in Port Management This Diploma in Port Management course is ideal for anyone with an interest in ports as well as a desire to make their mark on an exciting, dynamic, and essential global maritime transport industry. Requirements Diploma in Port Management There are no specific requirements for this Diploma in Port Management course because it does not require any advanced knowledge or skills. Career path Diploma in Port Management After completing this Diploma in Port Management course you will have a wide range of options in the industry available to you, including: Port management Port agency Port operation Certificates Certificate of completion Digital certificate - Included
Overview This comprehensive course on Natural Nutrition: Naturopathy Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Natural Nutrition: Naturopathy Course comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Natural Nutrition: Naturopathy Course. It is available to all students, of all academic backgrounds. Requirements Our Natural Nutrition: Naturopathy Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 7 sections • 22 lectures • 03:38:00 total length •Health & Healthy Diet: 00:06:00 •Chemical and synthetic food: 00:08:00 •Meat and meat industry - Part 1: 00:13:00 •Meat and meat industry - Part2. Milk and dairy products: 00:09:00 •Thermally treated plant food: 00:09:00 •Raw seeds, nuts, beans and mushrooms: 00:10:00 •Raw fruits, vegetables, juices and honey: 00:11:00 •Listen to your body: 00:05:00 •Intestines, degree of contamination - Part 1: 00:09:00 •Intestines, degree of contamination - Part 2: 00:07:00 •Intestines, two types of contamination reactions - slow and fast metabolism: 00:11:00 •Intestines, methods of cleaning - Part 1: 00:15:00 •Intestines, methods of cleaning - Part 2: 00:12:00 •Intestines, restoration of normal (symbiotic) microflora - Part 1: 00:09:00 •Intestines, restoration of normal (symbiotic) microflora - Part 2: 00:11:00 •Liver, pancreas - functions and cleaning: 00:13:00 •Kidneys, water and water regime - Part 1: 00:13:00 •Kidneys, water and water regime - Part 2: 00:12:00 •Skin as an excretory system - Part 1: 00:14:00 •Skin as an excretory system - Part 2: 00:13:00 •Peculiarities of the purification period. Deficiencies of substances and energy.: 00:08:00 •Assignment - Natural Nutrition: Naturopathy Course: 00:00:00
Overview This comprehensive course on Escape from 9 to 5 will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Escape from 9 to 5 comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Escape from 9 to 5. It is available to all students, of all academic backgrounds. Requirements Our Escape from 9 to 5 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 7 sections • 25 lectures • 01:11:00 total length •Introduction to the Course: 00:03:00 •Meet Your Instructor: 00:02:00 •ACTIVITY Powerful Questions: 00:00:00 •Get Clear On Who You Are: 00:02:00 •Your Wheel Of Life: 00:02:00 •ACTIVITY Fill in your Wheel of life (pdf): 00:00:00 •What Do You Truly Value: 00:01:00 •ACTIVITY your value: 00:00:00 •Your Life Story: 00:02:00 •ACTIVITY Your life Story (pdf): 00:00:00 •Visualize your dream life: 00:05:00 •Your desired Life: 00:00:00 •ACTIVITY Set your Intentions: 00:00:00 •Get Rid Of Fear - Motivation: 00:05:00 •Three Reasons You're Not Dreaming Big: 00:08:00 •How to deal with Fear of Failure: 00:05:00 •The Antidote to Fear: 00:07:00 •Overcome Fear through Breathing: 00:06:00 •Stop Caring What Other People Think: 00:08:00 •Find Your Tribe and Protect Yourself from Energy Vampires: 00:05:00 •Step Out Of Comfort and Step into Your Courage: 00:07:00 •ACTIVITY: Courage to Change (pdf): 00:00:00 •Wrapping up-Your Next Steps: 00:03:00 •Resources (pdf): 00:00:00 •Assignment - Escape from 9 to 5: 00:00:00
Description: Customer service is an essential part of any business. Companies always look for the people who have the strong command over handling customer issues. With the help of the Customer Service Training - Complete Video Course, you gain mastery over customer service skills. The bundle video course covers all the necessary parts that a person should know for managing the customer service. For understanding the skill properly, the course is divided into several sections and sub-sections. Firstly, in the Customer Service Skills part, you will be introduced to the fundamentals of customer service including the telephone etiquette. Then, you will learn about the communication procedures in the Communication Essential sections. You will learn about the different types of communication covering business communication, verbal and non-verbal communication, written and electrical communication, etc. Next section is Time Management- one of the best and most efficient parts of any business. Here, you will know the tips and techniques for managing time properly. After that, you will be introduced to the Microsoft Office Word and Microsoft Office Excel. These are two necessary skills that every employee should know for managing the customer service properly. You will learn to use these two applications. Finally, it can be said that the Customer Service Training - Complete Video Course course helps you to achieve the necessary skills for grabbing the attention of the customers with proper etiquette and create a long-term relationship with them. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service Training - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service Training - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals FREE 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word FREE 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface FREE 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
What can you understand marketing leadership? Are you willing to learn more about upline and leader basics? Looking forward to enhancing your knowledge about working as a leader. Want the answers to your question then enrol now and do not miss the chance. Description: A person who leads being the director of the company is known as a leader. In this course, you will learn in detail about the upline and leaders. You will also learn about all the details related to it. You will also guided about the upline and leader basic. Through this course you will understand the importance of leaders and up lines you will be explained the true meaning of being a leader. You will also learn about the common mistakes the leaders do. You will be trained to become a great leader to set an example for others. You will be taught to stay positive and generate the positive energy to others. You will be trained to Improve your communication skills as leaders and uplines need to make a good time. Who is the course for? This course is for people who are willing to learn more in details about leadership qualities. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Advanced Diploma in Network & Upline Marketing Leadership is a useful qualification to possess and would be beneficial for the following careers: Talent development manager Teaching Artist VP of marketing Senior Manager Content marketing manager. Diploma in Network & Upline Marketing Leadership Upline And Leadership Basics 00:30:00 Truly Understanding What It Means To Be A Leader 00:30:00 Lead By Example- You Must Be Succeed 00:30:00 Beef Up Your Communication Skills 00:30:00 Learn To Empower Others 00:30:00 Why It Is Crucial To Be A Great Team Leader 00:30:00 Wrapping Up 00:15:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Do you want to work in the automotive or transport industry? Or your dream is to work in the aerospace industry. Then you can better choose your career as a Mechanical Engineer because the demand for Mechanical engineering is increasing rapidly in those sectors. The Mechanical Engineering course is for those who want to be successful. In the Mechanical Engineering course, you will learn the essential knowledge needed to become well-versed in Mechanical Engineering. Our Mechanical Engineering course starts with the basics of Mechanical Engineering and gradually progresses towards advanced topics. Therefore, each lesson of this Mechanical Engineering course is intuitive and easy to understand. Why would you choose the Mechanical Engineering course: Lifetime access to Mechanical Engineering course materials Full tutor support is available from Monday to Friday with the Mechanical Engineering course Gain a complete understanding of the Mechanical Engineering course Accessible, informative Mechanical Engineering learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Mechanical Engineering Study Mechanical Engineering in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Mechanical Engineering course Curriculum Breakdown of the Mechanical Engineering Course Module 01: Introduction Mechanical Engineering Module 02: Engineering Mechanics - I Module 03: Engineering Mechanics - II Module 04: Heat and Thermodynamics Module 05: Work, Force and Energy Module 06: Fluid Mechanics Module 07: Structural Mechanics Module 08: Mechanical Engineering Machines - I Module 09: Mechanical Engineering Machines - II Module 10: Machine Dynamics Module 11: Mechanical Design Module 12: Hydraulic Machines Module 13: Strain Hardening Processes Module 14: Application of Solidification Module 15: Welding in Mechanical Engineering Module 16: Mechanical Engineering Drawing CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Mechanical Engineering course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Mechanical Engineering. It is also great for professionals who are already working in Mechanical Engineering and want to get promoted at work. Requirements To enrol in this Mechanical Engineering course, all you need is a basic understanding of the English Language and an internet connection. Career path The Mechanical Engineering course will enhance your knowledge and improve your confidence. Mechanical Design Engineer: £25,000 to £45,000 per year Maintenance Engineer: £28,000 to £50,000 per year Manufacturing Engineer: £30,000 to £50,000 per year CAD Technician: £20,000 to £35,000 per year Quality Control Engineer: £25,000 to £45,000 per year Project Engineer: £30,000 to £55,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hardcopy Certificate Hard copy certificate - £10.79 CPD Accredited Hardcopy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
WANT TO LOSE WEIGHT, HAVE MORE ENERGY AND FEEL MORE HAPPY? The Menopause Lifestyle Project is a group programme and an opportunity to work with me in person, in the studio. The 4 week course is educational and will introduce you to what menopause is, why it happens, symptoms related to it and how you can best manage your lifestyle during this period. There is also be an introduction to strength training and a video programme to follow, either at home or in the gym. For more details on the next programme please get in touch.