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Description: Customer service is the assistance provided by a business or company to clients who are interested in their products and services. This is very crucial in any business since this will show your customers and potential clients how you will help them to keep their satisfaction even after their purchases have been made. To become an expert in customer service, you need to have skills in communication which this course will provide. Learn both communication and customer service skills in this complete course that will help you provide your customers with the best customer service they could ever ask for. Who is the course for? Business professionals who want to maintain their integrity through customer service People who are interested in learning more about communication and customer service Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Customer Service Bundle Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Basics of Customer Service Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Providing Customer Service First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Customer Service Bundle Course 00:30:00 Final Exam Final Exam- Customer Service Bundle Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

***Don't Spend More; Spend Smart*** Life Just Got Better This Summer! Save Up To £5,227 and get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 13-in-1 extensive bundle that has everything you need to succeed in Entrepreneurship and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Entrepreneurship bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Entrepreneurship course that will enhance your skills and prepare you for the competitive job market. Also, our Entrepreneurship experts are available for answering your queries and help you along your learning journey. Advanced audio-visual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Entrepreneurship, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Entrepreneurship Bundle Consists of the following Premium courses: Course 01: Entrepreneurship Training Course 02: Business Plan for Entrepreneurs Course 03: Basic Business Finance Course 04: Level 3 Tax Accounting Course 05: Budgeting and Forecasting Course 06: Strategic Planning and Analysis for Marketing Course 07: Digital Marketing and Advertising Level 3 Course 08: Business Branding Course 09: Sales: Psychology of Customers Course 10: People Management Skills Level 3 Course 11: Performance Management Course 12: Customer Relationship Management Course 13: Leadership & Management Diploma Course 14: Public Speaking and Presentation Skill Course Benefits you'll get from choosing Apex Learning for this Entrepreneurship: Pay once and get lifetime access to 13 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable and internationally renowned experience without leaving your home How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum of Entrepreneurship Bundle Course 01: Entrepreneurship Training Introduction to Entrepreneurship Entrepreneurship and Innovation The Entrepreneurial Mindset Introduction to Idea Generation Business Models Writing and Evaluating Business plan Fundraising The Reasons Why New Businesses Fail Green Entrepreneurship A Sustainable Development Challenge Course 02: Business Plan for Entrepreneurs Introduction to Business Plan for Entrepreneurs Things to Consider Before Starting a Business Plan The Elements of a Business Plan Who Are You Writing the Business Plan For The Purpose of a Business Plan How a Business Plan Can Help with Long Term Success Reasons You Need a Business Plan Conclusion Course 03: Basic Business Finance What is Business Finance? Why Businesses Fail The Principles of Business Finance Part 1 The Principles of Business Finance Part 2 The Balance Sheet The Income Statement The Cashflow Statement A Business Finance Exercise Financial Performance Indicators Investment Analysis Investment Analysis Exercise Key Learning Points in Business Finance Course 04: Level 3 Tax Accounting Tax System and Administration in the UK Tax on Individuals National Insurance How to Submit a Self-Assessment Tax Return Fundamentals of Income Tax Advanced Income Tax Payee, Payroll and Wages Capital Gain Tax Value Added Tax Import and Export Corporation Tax Inheritance Tax Double Entry Accounting Management Accounting and Financial Analysis Career as a Tax Accountant in the UK Course 05: Budgeting and Forecasting Introduction Detail Budget Requirement Process of Making Budget Course 06: Strategic Planning and Analysis for Marketing An Introduction to Strategic Planning Development of a Strategic Plan Strategic Planning for Marketing Strategic and Marketing Analysis Internal Analysis External Analysis Market Segmentation, Targeting and Positioning Approaches to Customer Analysis Approaches to Competitor Analysis Course 07: Digital Marketing and Advertising Level 3 Introduction General Tips & Tricks Series SEO (Search Engine Optimisation) YouTube Google Adwords Google Analytics Email Marketing Linkedln Twitter Facebook Instagram Mobile App Course 08: Business Branding Business Course Promo Video Chapter1 Chapter2 Chapter3 Chapter4 Chapter5 Chapter6 Chapter7 Chapter8 Chapter9 Chapter10 Chapter11 Course 09: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 10: People Management Skills Level 3 Introduction to Human Resources Employee Recruitment and Selection Procedure Employee Training and Development Process Performance Appraisal Management Employee Relations Motivation and Counselling Ensuring Health and Safety at the Workplace Employee Termination Employer Records and Statistics Essential UK Employment Law Course 11: Performance Management Introduction Performance Key Performance Indicators Reporting Rewarding Conclusion Course 12: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 13: Leadership & Management Diploma Understanding Management and Leadership Leadership Theories Improving Management and Leadership Performance High Performance Teams Motivating Employees Organisational Skills Talent Management Succession Planning Business Process Management Communication Skills Negotiation Techniques Managing Meetings and Giving Feedback Managing Change Time Management Stress Management Emotional Intelligence in Leadership Managing Conflict Dealing with Office Politics Risk Management Corporate Responsibility and Ethics Course 14: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Entrepreneurship bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Entrepreneurship is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Power Electronics, Electrical Protection, and LogixPro - Bundle Course Overview Are you looking to begin your power electronics career or want to develop more advanced skills in power electronics? Then this complete power electronics, electrical protection, and LogixPro - online course will set you up with a solid foundation to become a confident electrical engineer and help you to develop your expertise in power electronics. This complete power electronics, electrical protection, and LogixPro - online course is accredited by the CPD UK & IPHM. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this complete power electronics, electrical protection, and LogixPro - online course will set you up with a solid foundation to become a confident electrical engineer and develop more advanced skills. Gain the essential skills and knowledge you need to propel your career forward as a electrical engineer. The complete power electronics, electrical protection, and LogixPro - online course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a electrical engineer. This comprehensive complete power electronics, electrical protection, and LogixPro - online course is the perfect way to kickstart your career in the field of power electronics. This complete power electronics, electrical protection, and LogixPro - online course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. If you're interested in working as a electrical engineer or want to learn more skills on power electronics but unsure of where to start, then this complete power electronics, electrical protection, and LogixPro - online course will set you up with a solid foundation to become a confident electrical engineer and develop more advanced skills. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This complete power electronics, electrical protection, and LogixPro - online course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Who should take this course? This comprehensive complete power electronics, electrical protection, and LogixPro - online course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of power electronics. Entry Requirements There are no academic entry requirements for this complete power electronics, electrical protection, and LogixPro - online course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Career path This complete power electronics, electrical protection, and LogixPro - online course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry. Course Curriculum Introduction to Power Electronics Components Introduction to Power Electronics Uncontrolled Switches What Is The Benefit of Diode. Semi-Controlled Switches Part 1 Semi-Controlled Switches Part 2 Semi-Controlled Switches Part 3 What Is The Benefit of Thyristor. Fully Controlled Switches Part 1 Fully Controlled Switches Part 2 Fully Controlled Switches Part 3 Fundamentals of Rectifier Circuits Overview on Rectifiers Rectifier Definition Half Wave Uncontrolled Rectifier With R Load Example on Half Wave Uncontrolled Rectifier with R Load Part 1 Example on Half Wave Uncontrolled Rectifier with R Load Part 2 Half Wave Uncontrolled Rectifier with RL Load Derivation of Current in R-L Load Freewheeling Diode (Commutation Diode) Half-wave R-L Load With FWD Difference between Continuous and Discontinuous Mode in RL Load Half Wave RL Load Continuous Mode with FWD Example on Half Wave Uncontrolled Rectifier with FWD Bridge Full Wave Uncontrolled Rectifier Part 1 Bridge Full Wave Uncontrolled Rectifier Part 2 Quick Revision on Bridge Full-wave Uncontrolled Rectifier Firing Angle Half-Wave Controlled Rectifier R Load Half-Wave Controlled Rectifier R-L Load Half Wave Controlled R-L Load with FWD Example 1 Example 2 Example 3 Example 4 Example 5 Fully Controlled Bridge Rectifier Part 1 Fully Controlled Bridge Rectifier Part 2 Quick Revision on Bridge Full Wave Controlled Rectifier Example 6 Half Controlled Bridge Rectifier Half Controlled Bridge Rectifier with FWD Example 7 Example 8 Performance Parameters Power Factor Fundamentals of AC Choppers Introduction to AC Choppers Definition of AC Chopper Switching Techniques in AC Choppers Applications on AC Choppers Types of AC Choppers AC Chopper with R Load Example 1 on AC Chopper with R Load Example 2 on AC Chopper with R Load AC Chopper with L Load Part 1 AC Chopper with L Load Part 2 Example on AC Chopper with L Load AC Chopper with RL Series Load Example on AC Chopper with RL Series Load AC Chopper with RL Parallel Load Example on AC Chopper with RL Parallel Load AC Chopper with Pure Capacitive Load Example on AC Chopper with Pure Capacitive Load AC Chopper Loaded by Heavy Rectifier AC Chopper Loaded by AC Motor with Sinusoidal Back Emf Example on AC Chopper Loaded by AC Motor with Sinusoidal Back Emf Integral Cycle Control Example on Integral Cycle Control Fundamentals of DC Choppers Introduction to DC Choppers Definition and Applications of DC Choppers Step Down DC Chopper with R Load Example on Step Down DC Chopper with R Load Generation of Duty Cycle Switching Techniques Step Down DC Chopper with RLE Load Part 1 Step Down DC Chopper with RLE Load Part 2 Example 1 on Step Down DC Chopper with RLE Load Example 2 on Step Down DC Chopper with RLE Load Step Up DC Chopper with R or RL Load Step Up DC Chopper with RE Load Example on Step Up DC Chopper with RE Load Buck Regulator Part 1 Buck Regulator Part 2 Example on Buck Regulator Boost Regulator Example on Boost Regulator Buck-Boost Converter Example on Buck-Boost Converter Fundamentals of Inverters Introduction to Inverters Definition of Inverter Importance and Applications of Inverters Single Phase Half Bridge R Load Single Phase Half Bridge RL Load Performance Parameters of Inverter Example on Single Phase Half Bridge Single Phase Bridge Inverter R Load Single Phase Bridge Inverter RL Load Example on Single Phase Bridge Inverter Three Phase Inverters and Obtaining The Line Voltages Three Phase Inverters and Obtaining The Phase Voltages Example on Three Phase Inverters Single Pulse Width Modulation Multiple Pulse Width Modulation Example on Multiple Pulse Width Modulation Sinusoidal Pulse Width Modulation Industrial Inverter Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Overview Amp up your coaching skills by taking this Performance Coaching & Mentoring course.  Performance coaching helps improve employee engagement and create an innovative work environment. This Performance Coaching & Mentoring course will give you valuable insights into performance coaching and discuss how to use it in your workplace.  The Performance Coaching & Mentoring course will thoroughly introduce you to the skills needed to be a performance coach or mentor. You'll learn how to build a strong coach-client relationship for mutual benefit from the lessons. Then, you'll learn about the coaching and mentoring models to enhance workers' skills, knowledge, and performance.  The course will also provide information about the ethical aspects of coaching and mentoring, key themes of NLP, and the inverted-U relationship between stress and performance. Finally, you'll find guidelines on starting a coaching business from scratch. Course Preview Learning Outcomes Gain valuable insights into the coaching and mentoring models Understand how to remain poised under work pressure Learn how to empower employees to achieve their goals Discover the key themes of NLP Understand the inverted U-shaped relationship between stress and performance. Be able to communicate effectively as a coach Find a comprehensive guide to starting a coaching business Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn From the Course? Document Control Quality Assurance Electronic Document Management Who Should Take this Performance Coaching & Mentoring Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Performance Coaching & Mentoring course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Performance Coaching & Mentoring Certification After completing and passing the Performance Coaching & Mentoring course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ Performance Coaching & Mentoring course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Coach: £25,000 - £100,000 per year Mentor: £20,000 - £80,000 per year Business Consultant: £30,000 - £120,000 per year Human Resources Manager: £30,000 - £75,000 per year Leadership Development Specialist: £30,000 - £90,000 per year Training and Development Manager: £30,000 - £70,000 per year Module 01: Introduction to Performance Coaching Introduction to Performance Coaching 00:20:00 Module 02: The Coach/Client Relationship The Coach/Client Relationship 00:35:00 Module 03: Coaching and Mentoring Models Coaching and Mentoring Models 01:00:00 Module 04: Ethical Aspects of Coaching and Mentoring Ethical Aspects of Coaching and Mentoring 00:40:00 Module 05: Effective Communication Skill Effective Communication Skill 00:25:00 Module 06: Personal Skills Personal Skills 00:50:00 Module 07: Management Skills Management Skills 00:45:00 Module 08: Organisational Skills Organisational Skills 00:35:00 Module 09: Motivation and Mindset Motivation and Mindset 00:40:00 Module 10: Key Themes of NLP Key Themes of NLP 00:20:00 Module 11: The Relationship Between Stress and Performance: The Inverted-U Theory The Relationship Between Stress and Performance The Inverted-U Theory 00:35:00 Module 12: Leadership Under Pressure Leadership Under Pressure 00:25:00 Module 13: Setting Up as a Coach Setting Up as a Coach 00:30:00 Assignment Assignment - Restaurant Management 00:00:00 Order Your Certificates and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Without proper management, success in business is not possible. If you want to gain mastery over business management, enrol the Business Management Managerial Diploma course and learn to manage your business efficiently. The course helps you to manage and operate your business positively so that your employees become motivated to do work. The proper ways of arranging a meeting, secrets of increasing sales, maintaining cash flaws, recruiting the right candidates will be covered in the course. The, you will learn about time management, controlling costs, obtaining capitals, and other management strategies. The course aims to help you know the business management skills that you can apply in your business. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Business Management Managerial Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Business Management Managerial Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Business Management Managerial Diploma - Updated Version Introduction to Business Management 00:25:00 Operations Management 00:24:00 Introduction to Business Analysis 00:14:00 Strategic Analysis and Product Scope 00:28:00 Project Management 00:19:00 Business Development and Succession Planning 00:24:00 Business Process Management 00:44:00 Planning & Forecasting Operations 00:21:00 Performance Management 00:18:00 Management of Cash and Credit 00:19:00 Managing Risk and Recovery 00:26:00 Quality Management 00:21:00 Communication Skills 00:25:00 Business Environment 00:16:00 Organisational Skills 01:16:00 Negotiation Techniques 00:16:00 Human Resource Management 00:19:00 Motivation and Counselling 00:19:00 Customer Service 00:16:00 Time Management 00:40:00 Conflict Management 00:14:00 Business Management Managerial Diploma - Old Version Introduction Overview of key business management principles 00:15:00 Motivation and Recruiting The Power of Motivation 00:12:00 How to Motivate Your Team 00:11:00 The Importance of Recruiting 00:06:00 How to Recruit a World Class Team 00:10:00 Meetings and Time Management The Importance of Meetings 00:07:00 How to Run Meetings Efficiently 00:06:00 How to Increase Productivity Through Meetings 00:04:00 Powerful Time Management Techniques 00:07:00 Controlling Costs and Increasing Sales How to Control Costs in Any Business 00:08:00 The Importance of Consistently Increasing Sales 00:05:00 How to Consistently Increase Sales in Any Business 00:07:00 Managing Cash Flows The Importance of Managing Cash Flow 00:06:00 Strategies for Obtaining Capital 00:08:00 Conclusion Review Key Ideas of the Course 00:04:00 Mock Exam Mock Exam - Business Management Managerial Diploma 00:20:00 Final Exam Final Exam - Business Management Managerial Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Highlights of the Emergency First Aid at Work Course Course Type: Self-paced online course Duration: 2 Hours 30 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Understand the fundamentals of emergency first aid at work Apply various safety tools and techniques to deal with emergencies at work Recognise the barriers to emergency first aid and the recovery position Know how to control bleeding, choking, shock and burns with first aid Apply various first-aid procedures to control and prevent head, eye and spinal injuries Know how to manage an incident and effectively keep records Know how to perform CPR and operate AEDs Recognise the warning signs of heart attack and stroke Know how to administer first aid to patients experiencing heart attacks and strokes Demonstrate the first aid steps that are required to be taken in order to control diabetes Transform into a competent and confident workplace first aider Understand how to use the skills you gained in this course in a practical setting Emergency First Aid at Work Course This Emergency First Aid at Work Course is designed to equip you with the knowledge and skills required to provide first aid assistance during any type of first aid emergency at the workplace. You will learn from expert instructors with experience in the field who will impart the most relevant expertise and best practices. Effective use of CPR and AEDs Manage any kind of workplace incident and injuries Recognise the symptoms of various injuries Control sudden heart attack and stroke Provide effective first aid assistance at work Essential skills, confidence and competence to assist you in the health and safety industry Core competencies required to drive a successful career in the health and safety industry Who is this course for? This Emergency First Aid at Work Course is ideal for supervisors who are in charge of organising, directing, or overseeing the health and safety of their workplace Workplace first aiders who want to refresh their skills and knowledge can take this Emergency First Aid at Work Course Employers thinking of implementing a proper preventive measure within the workplace can also take this course This course can also be taken by employees who want to upgrade their skills and knowledge about emergency first aid at work in order to keep themselves and others around them safe. Entry Requirements This Emergency First Aid at Work Course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone and a reliable internet connection. Assessment This Emergency First Aid at Work Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure.  Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment, the pass mark is 60% Advance Your Career This Emergency First Aid at Work Course will provide you with significant opportunities to enter the relevant job market and select your desired career path. Additionally, by showcasing these skills on your resume, you will be able to develop your career, face more competitors in your chosen sector, and increase your level of competition. If you are looking for the Allergen Awareness Course, enrol into our affordable and highly informative course, which will open your door towards a wide range of opportunities within your chosen sector.  Recognised Accreditation This Emergency First Aid at Work Course is accredited by Continuing Professional Development (CPD), the International Institute of Risk and Safety Management (IIRSM) and the Institute of Hospitality. Course Curriculum Module 1: What is First Aid? Module 2: Barriers, ABCDs and the recovery position Module 3: CPR and AEDs Module 4: Choking Module 5: Bleeding Module 6: Shock Module 7: Spinal Injuries Module 8: Breaks Module 9: Head Injuries Module 10: Sprains Module 11: Managing an Incident & Record Keeping Module 12: Burns & Scalds Module 13: Electric Shock Module 14: Eye Injuries Module 15: Anaphylaxis and Diabetes Module 16: Heart Attack & Stroke Obtain Your Certificate Order Your Certificate of Achievement 00:00:00

With the rapid development of the Coronavirus (COVID-19) disease, the world has almost come to a stand-still. The pandemic has made the acquisition of information on its adverse effect on physical-mental health and economy crucial in order to adapt our behaviour to cope with its repercussions and survive. To help you with it, our instructor Kapil Chopra, a COVID-19 consultant and certified corporate wellness coach, has designed this course to explain things in plain language and to help to break down this complex topic. The course contains research-based information obtained from industry experts and health organizations, such as WHO, PAHO, CDC, OSHA, and more. The course will provide you with practical measures to be taken at households or at the workplace amid this pandemic. It also discusses the mental toll this situation may bring upon you and how to overcome such stresses. The tutorials developed for this course are well-organized and made using professional tools. In addition to that, you will find it easy to understand infographics and visuals to make your learning more enjoyable. This course is an essential one considering the current situation, with practical and valuable information for anyone who wants to enhance their knowledge and skills coping with the COVID-19. What You'll Learn Everything you need to know about COVID-19 Preventive measures for individuals How to deal with coronavirus at the workplace Preventive measures for households Post COVID-19 preparation for businesses Preventive measures for employees Global impact on the economy due to COVID-19 Coping with mental stress at home Parenting tips. Who Is This Course For? Any individuals looking for authentic information on COVID-19 HR, Business Heads, Marketers and Entrepreneurs who wish to tackle COVID-19 at workplace Educational institutes and health workers. Anyone who is aspiring to be a COVID-19 business consultant Requirements No specific qualifications are required. No prior psychological, health or fitness knowledge is assumed. Fully accessible from any internet-enabled smart device. Career Path Internationally recognized CPD Accredited Certification received upon course completion will boost up your resume if you are a business professional, health worker or individual aspiring to become a COVID-19 pandemic consultant. Introduction General - History of Coronavirus FREE 00:02:00 People with Chronic Diseases FREE 00:02:00 Symptoms of Covid-19 00:01:00 Fatality rate by age 00:01:00 The Power of Social Distancing 00:02:00 Persistence of coronavirus on surfaces 00:01:00 All about washing your hands 00:02:00 Death Toll 00:02:00 Myths and Facts 00:03:00 Covid-19 Do's and Don'ts 00:02:00 Tips for households Parenting Tips 00:02:00 Coping with stress 00:02:00 Ways to help elderly people living with you 00:02:00 Ways to help elderly people living ALONE 00:01:00 Covid-19 pandemic preparation for businesses Impact on the global economy 00:02:00 Impact on the indian economy 00:02:00 Covid-19 preparation at workplace 00:02:00 How to protect yourself at workplace 00:01:00 Tips for employers to protect employee health 00:01:00 Tips for preparing workplaces for covid-19 outbreak 00:02:00 Classifying Workers Exposure To Covid-19 00:02:00 Guidance on covid-19 for retail industry 00:02:00 Covid-19 testing as in when and how 00:02:00 Guidance for the package delivery workers 00:02:00 Workers living overseas 00:02:00 Covid-19 outbreak affecting workplaces 00:02:00 Learn how to create an emergency communications' system at the workplace 00:02:00 implementing safety practices for workers who may have come in contact with a Covid-19 patient 00:02:00 Survival strategies for businesses during COVID-19 lockdown 00:02:00 Covid-19 measures for Sales Professionals Strategy and tactics for sales professionals during Covid-19 00:02:00

Course Overview: Are you ready to embark on a journey into SQL Programming? Unlock the power of data manipulation and database management with the SQL Programming Masterclass. This comprehensive course is meticulously designed throughout this masterclass to provide you with an in-depth understanding of SQL, starting from the basics and progressing to advanced topics. You will explore SQL data types, filtering and sorting data, working with functions, handle NULL values, and even diving into complex SQL concepts like joins, unions, etc. With a course duration of carefully crafted lessons, this Masterclass ensures you grasp SQL's nuances and develop the proficiency to apply these skills effectively.By the end of the SQL Programming Masterclass, you will be prepared to navigate the world of databases confidently. Enrol in this course today and start your journey! Key Features of the Course: CPD certificate upon completion 24/7 learning assistance and support Who is This Course For? This course is perfect for individuals seeking to enhance their data management and analysis skills. Whether you're a data analyst, database administrator, software developer, or professional looking to upskill, this course will empower you to harness the power of SQL programming. Prior programming experience is not mandatory, making it accessible to beginners and intermediate learners. What You Will Learn: Foundations of SQL programming: Learn the basics of SQL, database management systems, and the tools used in this course, such as PostgreSQL and SQLectron. Data manipulation: Master the art of extracting, filtering, and sorting data based on specific requirements using various SQL keywords and operators. Advanced querying techniques: Dive deeper into SQL programming by exploring functions, grouping and aggregating data, and using advanced query techniques. Data conversion and manipulation: Discover how to convert data types, concatenate strings, manipulate characters and numbers, and utilise case statements for more sophisticated queries. Joining tables: Understand the different types of joins and how to combine data from multiple tables using join operations effectively. Data modification: Learn how to insert, update, and delete records in a database, as well as manage table structures and constraints.Joining tables: Understand the different types of joins and how to combine data from multiple tables using join operations effectively. Views and schemas: Explore the concepts of views and schemas, and learn how to create and use them to organise and present data effectively. Why Enrol in This Course: Top-reviewed course: Join thousands of satisfied learners who have praised this course for its clear explanations, comprehensive content, and examples. Recently updated curriculum: Benefit from the most up-to-date information and industry best practices in SQL programming. In-demand skills: SQL programming is a highly sought-after skill in today's job market, opening up numerous career opportunities across industries. Requirements: No prior programming experience is required. All you need is a computer with an internet connection and a willingness to learn. Career Path: Upon completing the SQL Programming Masterclass, you'll have the knowledge and skills for various career paths, including: Data Analyst - Average UK salary: £35,000 per year Database Administrator - Average UK salary: £40,000 per year Business Intelligence Analyst - Average UK salary: £45,000 per year SQL Developer - Average UK salary: £40,000 per year Data Engineer - Average UK salary: £55,000 per year Software Developer - Average UK salary: £45,000 per year Data Scientist - Average UK salary: £60,000 per year Certification: Upon completing the Hygiene and Infection Control CPD Level 4 course, you will receive a CPD certificate. It demonstrates your commitment to maintaining the highest standards of hygiene and infection control. Course Curriculum 17 sections • 117 lectures • 10:47:00 total length •Introduction: 00:01:00 •Tools Used in This Course: 00:01:00 •Download PostgreSQL: 00:02:00 •Install PostgreSQL: 00:03:00 •Download SQLectron: 00:02:00 •Install SQLectron: 00:01:00 •Connect to PostgreSQL - Credentials: 00:01:00 •Connect to PostgreSQL Using SQLectron: 00:02:00 •Import Course Data Using SQLectron: 00:02:00 •FOR WINDOWS 32-BIT USERS: Download, Install, Configure & Import Data: 00:08:00 •Check Imported Data: 00:06:00 •What is a Database?: 00:01:00 •SQL Data Types: 00:02:00 •Finally Some Fun! Extracting Data Based on Requirements: 00:01:00 •Filtering Data using WHERE Keyword: 00:08:00 •Filter Data by Range Using BETWEEN: 00:03:00 •Filter Data by Set of Values Using IN: 00:03:00 •Filter Data by Date: 00:05:00 •More Filtering by Date: 00:03:00 •Another Query Filtering by Date: 00:01:00 •Filter Data by Strings: 00:04:00 •More Filtering by Strings: 00:05:00 •More Filtering by Strings 2: 00:10:00 •More Filtering by Strings 3: 00:02:00 •How to Ignore Caps when Filtering by String: 00:04:00 •AND Operator: 00:10:00 •OR Operator: 00:12:00 •NOT Operator: 00:09:00 •AND, OR & NOT Operators: Which Has the Highest Priority?: 00:06:00 •Basic Math Operations: 00:06:00 •Modulo Operator: 00:04:00 •Calculate The Net Salary for Employees: 00:06:00 •Filter Data with Math Equations: 00:03:00 •Concatenate Strings with '||' Operator: 00:06:00 •Concatenate Strings with Numbers: 00:02:00 •Give Your Report Fields A Cool Name: 00:04:00 •A Report for Payroll: 00:07:00 •Order Records by Column: 00:06:00 •Order Records by Multiple Columns: 00:12:00 •How Alias Names Cannot Be Used with WHERE: 00:02:00 •LIMIT Record Count Fetched by Your Query: 00:08:00 •Fetch A Field's Unique Values Using DISTINCT: 00:03:00 •Using DISTINCT Keyword with Multiple Columns: 00:06:00 •What is a NULL Value Anyway?: 00:05:00 •Build More Sophisticated Queries with CASE Statements: 00:10:00 •Your Knowledge So Far Under A Great Test: 00:09:00 •Let Me Introduce You to Functions: 00:04:00 •SUM Function: 00:04:00 •AVG (Average) Function: 00:04:00 •COUNT Function: 00:07:00 •MIN & MAX Functions: 00:04:00 •How To Count Your Field's Unique Values: 00:04:00 •GROUP BY Clause: Use Functions with Dimensions: 00:06:00 •GROUP BY More Than One Dimension: 00:05:00 •Now For Some Tough Workout: 00:09:00 •Filter By Aggregate Functions with HAVING Clause: 00:08:00 •Character Functions - UPPER, LOWER & INITCAP: 00:08:00 •Character Functions - CONCAT & LENGTH: 00:10:00 •Character Functions - LPAD & RPAD: 00:13:00 •Character Functions - TRIM: 00:04:00 •Character Functions - REPLACE: 00:09:00 •Character Functions - SUBSTR: 00:10:00 •Number Functions - MOD & ROUND: 00:11:00 •Number Functions - TRUNC: 00:07:00 •Selectception: A Select Query inside another Select Query!: 00:06:00 •Auto Data Conversion in SQL: 00:11:00 •Cast Date to Character: 00:10:00 •Cast Number to Character: 00:09:00 •Cast Timestamp to Character: 00:07:00 •Cast Character to Number: 00:08:00 •Cast Character to Date & Timestamp: 00:09:00 •UNION: 00:03:00 •UNION ALL: 00:02:00 •Important Note about Combining Queries: 00:02:00 •INTERSECT: 00:01:00 •EXCEPT: 00:01:00 •Employees & Departments Tables Revised: 00:03:00 •Entity Relationship Diagram (ERD): 00:09:00 •Cartesian Join: 00:09:00 •Table Aliases with Joins: 00:07:00 •Why I Don't Recommend Cartesian Joins: 00:08:00 •Inner Join: 00:06:00 •In-Depth Look into Join Types in SQL: 00:03:00 •Outer Join - Right, Left & Full: 00:08:00 •INSERT a New Record to a Table: 00:09:00 •Insert Without Specifying Column Names: 00:09:00 •UPDATE a Record's Field Values: 00:07:00 •CAUTION! How an UPDATE Query Can Go Wrong: 00:04:00 •Update a Record Using Single-Row Functions: 00:04:00 •A Good Exercise: Extract Employee's Email Address: 00:02:00 •Solution: Extract Employee's Email Address: 00:13:00 •DELETE a Table's Record: 00:06:00 •Insert Records with Nested Select Queries: 00:06:00 •SQL Data Types Revised: 00:13:00 •Bookstore Data Set: Let's Move It to Database: 00:04:00 •Create Your First Table!: 00:08:00 •Insert Data to Your New Table: 00:08:00 •Change Column Data Type: 00:07:00 •Rename Column: 00:04:00 •Add a New Column to Table: 00:04:00 •Constraints in SQL: 00:01:00 •Primary Keys: 00:14:00 •NOT NULL Constraint: 00:05:00 •UNIQUE Constraint: 00:04:00 •DEFAULT Constraint: 00:04:00 •Foreign Keys: 00:08:00 •Use Foreign Keys with Joins - Books & Publishers: 00:06:00 •Foreign Keys - Properties: 00:06:00 •Drop Column: 00:01:00 •DROP Table: 00:01:00 •Create a New Table with Select Statement: 00:05:00 •A Trick to Create an Empty Table with Select Statement: 00:03:00 •Insert New Records Using Select Statement: 00:06:00 •Views: 00:03:00 •Schemas: 00:02:00 •Create & Use Schemas: 00:04:00 •Resources - SQL Programming Masterclass: 00:00:00

Scientific information demonstrates that workplace safety and efficiency are paramount. Enrol in our PUWER course and delve into comprehensive modules covering essential aspects of work equipment regulations, selection, functionality, inspection, and maintenance. Equip yourself with the knowledge to ensure the highest standards of safety and compliance.

Have you heard of affiliate marketing? Are you interested delving into this kind of marketing? Do you want to learn how to succeed without your own product? If this type of marketing is what you are looking for, then this Level 2 Certificate in Affiliate Sales Course will be able to help you. Description: The course will provide you how to utilize and advance your affiliate sales. You can do this by making a move and start to reliably elevate your affiliate offer to focused affiliates and advertisers who enable you to use your limited time availability and get the word out about your item. In this course, you will learn how to be aggressive in reaching specialists and influence individuals inside your niche market. You are also encouraged to concentrate on offering motivators or incentives to joint venture partners and super affiliates who can amplify your presentation, and dependably do their best. Then you will learn in this course that the more work you accomplish for your affiliates, the less demanding it will be to pull inexperienced advertisers who can lead the way. You really have to invest energy in creatives, including ebooks, reports, banners, and numerous but limited time pages that will feature your offer. It might appear like a considerably time-consuming but once you have made your affiliate program and experience the surge of a dynamic and flourishing affiliate base, you can focus creating new products and be able to improve your business, realizing that for each future product launch, you have a current affiliate base that is willing to promote your brand. Who is the course for? Employees or Professionals of different business companies and other businessmen who want to learn how to communicate effectively with their current and potential clients through affiliate marketing People who have an interest in increasing their profit through affiliate sales Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Level 2 Certificate in Affiliate Sales will be very beneficial and helpful, especially to the following careers: Bloggers Content Creators Marketing and Promotions Specialists Marketing Managers Sales Managers Sales and Promotions Specialists Social Media Manager. Module 1: Affiliate Marketing Basics of Affiliate Marketing 00:30:00 Affiliate Marketing 101 - The Basics 00:15:00 Researching Your Products 01:00:00 Build Up To About 10 Products To Promote 01:00:00 Getting Traffic To Your Site 01:00:00 Step-by-Step Checklist To Affiliate Success 01:00:00 Sign Up For Web 2.0 Social Networking 00:30:00 Consider Setting Up Your Own Website 01:00:00 Module 2: Affiliate Sales Creating Your Affiliate Army 00:30:00 Your Affiliate Army Platform 01:00:00 Announcing Your Affiliate Program 01:00:00 Your Affiliates Value 00:30:00 Recruiting Affiliates 01:00:00 Conclusion: Final Words 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00