3407 Employees courses

Learn how to avoid sexual harassment in order to create a pleasant and professional work environment for you and all of your colleagues! Everyone should make sure that others feel safe at work. This course covers essential information about sexual harassment and through application exercises and a rich multimedia process, you will learn simple, and practical ways to avoid sexual harassment so that you and your colleagues will be comfortable and productive at work.

What to wear? What to say? When to follow-up? The process of interviewing for a position can be nerve racking to say the least. This course takes you through a typical interview process and prepares you for the what you may encounter. Through application exercises and a rich multimedia process, you will learn top skills to ease your nerves and prepare you for any interview.

Are you someone who is in charge of managing employees? Are you willing to improve your management skills and want to become an expert on it? Then this course can truly help you. Description: Employees and their development is an essential aspect of management and business. If you are qualified to check, you can take this course to become advanced in employee management. You will be learning about employee management and on-boarding. You will learn how to deal with millennial in your workplace and create on-boarding process for them. You will also be able to develop an action plan on working with millennials and learn from retrospection. Who is the course for? Employee management members or leader People who have an interest in employee management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Employee Management Course: Millennial Onboarding would be beneficial for the following careers: Businessmen Business Development Specialist Human Resource Manager Team Leader Strategist. Employee Management Course: Millennial Onboarding Module One - Getting Started 00:30:00 Module Two - Purpose of Onboarding 01:00:00 Module Three - Introduction 01:00:00 Module Four - Millennials and Onboarding 01:00:00 Module Five - Onboarding Checklist 01:00:00 Module Six - Engaging the Millennial Employee 01:00:00 Module Seven - Following Up With the Millennial Employee 01:00:00 Module Eight - Setting Expectations with the Millennial Employee 01:00:00 Module Nine - Mentoring the Millennial 01:00:00 Module Ten - Assigning Work to the Millennial Employe 01:00:00 Module Eleven - Providing Feedback 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Employee Management Course: Millennial Onboarding- Activities 00:00:00 Mock Exam Mock Exam- Employee Management Course: Millennial Onboarding 00:20:00 Final Exam Final Exam- Employee Management Course: Millennial Onboarding 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: To maintain your company's reputation, you have to keep your customers satisfied. An experienced and efficient customer service can easily maintain your customers. This Level 2 Certificate in Customer Service Management will teach the aspects managing customer service. In this course, you will learn to identify links between excellence in customer service and your business policies. You will also learn to develop skills and practices that are essential elements of customer service, recognize what are employees and customers are looking for, etc. Finally, you will understand the true meaning of leadership, managing performance, and practices. Learning Outcomes: Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 2 Certificate in Customer Service Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 2 Certificate in Customer Service Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Customer Service Management - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Customer Service Management - Old Version Course Overview 00:05:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Mock Exam Mock Exam- Level 2 Certificate in Customer Service Management 00:20:00 Final Exam Final Exam- Level 2 Certificate in Customer Service Management 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

The IRATA Level 1 is the entry level into the rope access industry. An IRATA Level 1 technician will be able to perform a range of rope access manoeuvres and have an understanding of the current legislation. An IRATA Level 1 is required to be supervised by an IRATA Level 3 technician.

This IRATA training course is for candidates who already have an IRATA Level 2 qualification, plus 1,000 hours of work on ropes, one year of experience from your previous Level 2 assessment and a Level 2 certificate that is still in date.

This IRATA rope access course is for candidates who already have an IRATA Level 1 qualification, plus 1,000 hours of work on ropes, one year of experience from your previous Level 1 assessment and a Level 1 certificate that is still in date.

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by: CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime: With 1 year access to the course materials Online Learning: Learn from anywhere, whenever you want Why Transformational Leadership Diploma Training right for you? This online transformational leadership diploma training course is ideal for those who are willing to become confident leaders and looking forward to developing more advanced skills. This flexible online course will introduce you to the fundamentals of transformational leadership and help you gain cutting edge leadership and persuasion strategies. This career-advancement transformational leadership diploma course will offer you several foundational ideas that create powerful leaders and help you learn from successful leaders. You will also learn many tips on becoming a wise leader after taking this comprehensive online course. By the end of this course, you will acquire the skills and knowledge required to rise above the ordinary leader and become a self-confident one. Transformational Leadership Diploma Training Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Introduction Foundational Concepts For Leaders Foundational Ideas That Create Powerful Leaders 1 Foundational Ideas That Create Powerful Leaders 2 Powerful Cutting-Edge Leadership Tips - Foundational Tips For Wise Leaders - Section 4 Tips For Wise Leaders - Section 5 Tips For Wise Leaders - Section 6 Tips For Wise Leaders - Section 7 Tips For Wise Leaders - Section 8 Tips For Wise Leaders - Section 9 Tips For Wise Leaders - Section 10 Tips For Wise Leaders - Section 11 Powerful Cutting-Edge Leadership Tips - Intermediate Tips For Wise Leaders - Section 12 Tips For Wise Leaders - Section 13 Tips For Wise Leaders - Section 14 Tips For Wise Leaders - Section 15 Tips For Wise Leaders - Section 16 Powerful Cutting-Edge Leadership Tips - Advanced Advanced Tips for Wise Leaders - Section 17 Advanced Tips for Wise Leaders - Section 18 Advanced Tips for Wise Leaders - Section 19 Advanced Tips for Wise Leaders - Section 20 Advanced Tips for Wise Leaders - Section 21 Advanced Tips for Wise Leaders - Section 22 Advanced Tips for Wise Leaders - Section 23 Advanced Tips for Wise Leaders - Section 24 Advanced Tips for Wise Leaders - Section 25 Final Thoughts For Wise Leaders Final Thoughts for Wise Leaders Dealing With 'Problem Employees Who should take this course? This comprehensive transformational leadership diploma training course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of leadership. Entry Requirements There are no academic entry requirements for this transformational leadership diploma training course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This transformational leadership diploma training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

From this course you will understand the fundamental principles of marketing, where you will learn how to identify your target audience, craft compelling messages and select appropriate marketing channels to reach your potential customers. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand the fundamentals of marketing Learn various marketing strategies. Know the benefits of marketing Recognise roles of marketing Obtain an understanding of the business objectives Learn the 4 levels of objectives Recognise the difference between volume growth and value growth Understand the marketing objectives Learn what is low penetration and how to increase Know about the communication objectives Learn brand equity tracking Understand creative quality and communication awareness Marketing Basics Course Overview This online marketing basics course will help you recognise the key elements and fundamentals of marketing. You will also understand the tools, techniques and strategies required to build a successful marketing campaign. This marketing basics course online will also help you acquire the knowledge of marketing and communication objectives, their primary features and the strategies to achieve the same. You will also get a comprehensive understanding of the business objectives, brand and category by taking is a popular online course. By the end of the course, you will obtain technical and practical knowledge of the complete marketing process. After finishing this flexible online course, you will also acquire the skills to become a confident marketer. Who should take this course? This comprehensive marketing basics course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of marketing. Entry Requirement There are no academic entry requirements for this marketing basics course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This marketing basics course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Introduction Introduction Assessment Roles of Marketing Business Objectives 4 Levers of Objectives KPI: Volume Sales and Value Sales Volum Share and Value Share Volume Growth and Value Growth Brand Growth and Category Growth Profit Summary of Basic KPIs Marketing Objectives Introduction: Source of Growth Penetration Low Penetration and How to Increase Consumption Communication Objectives Communication Objectives Brand Equity Tracking Creative Quality and Communication Awareness Supplementary Resources Supplementary Resources - Marketing Basics Assessment Assessment - Marketing Basics Order Your Certificate Now Order Your Certificate of Achievement Get Your Insurance Now Get Your Insurance Now Feedback Feedback Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

This course is designed to equip you with skills and knowledge about the entire flowchart mapping process. You will learn about the parameters, departments, key steps, and connecting steps including their demonstration. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Identify the purpose of flowchart mapping Recognise the pros and cons of flowcharts Gain knowledge about flowchart icons Understand the entire process of building a flowchart Know how to construct your own flowcharts that are clear and simple to read Learn to make flowcharts for extremely complicated tasks Flowchart Mapping Training Course Overview This Flowchart Course is ideal for team leaders, business analysts and flowchart mapping specialists, as well as for anyone who wants to learn about flowchart mapping. You will gain knowledge about the basics of flowchart mapping including the pros and cons of process mapping and flowchart icons. You will understand how to create flowcharts for even the most complicated business workflows using a variety of tools and strategies. Upon successful completion of this course, you will be able to advance your process flowchart mapping skills and develop into a more competent problem responder, which will help your company save even more time and money. Who should take this course? This Flowchart Course is primarily aimed at: Project managers Business analysts Team leaders Small business owners Flowchart mapping specialists Business improvement professionals However, this course is not restricted to any single profession or field of work. This course can also benefit anyone who wants to gain comprehensive skills and knowledge about flowchart mapping. Entry Requirements There are no academic entry requirements for this Flowchart Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Flowchart Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Introduction Introduction Fundamentals Of Process Mapping What Is The Purpose of This Course What is a Flowchart Pros vs. Cons of a Flowchart Flowchart Icons Scenario Scenario The Process To Build a Flowchart What Is Process Mapping Step 1: Identify The Process Step 1: Identify The Process Demonstration Step 2: Identify The Parameters Step 2: Identify The Parameters Demonstration Step 3: Identify Start & End Step 3: Identify Start & End Demonstration Step 4: Identify The Departments Step 4: Identify The Departments Demonstration Step 5: Identify The Key Steps Step 5: Identify The Key Steps Demonstration Step 6: Identify The Connecting Steps Step 6: Identify The Connecting Steps Demonstration Step 7: Identify The Flow Step 7: Identify The Flow Demonstration Step 8: Validate The Map Step 8: Validate The Map Demonstration Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org