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147 Employees courses in London

How to generate long-standing customer loyalty when dealing with clients?

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about telephone etiquettes, communication and behaviours

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

All you need to know about telephone etiquettes, communication and behaviours
Delivered In-PersonFlexible Dates
Price on Enquiry

Delivering the best customer care when dealing with clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering the best customer care when dealing with clients
Delivered in person or OnlineFlexible Dates
Price on Enquiry

NVQ Level 3 Diploma in Construction Contracting Operations

5.0(29)

By Site Competence

Gold CSCS Card NVQ Level 3 Diploma in Construction Contracting Operations This qualification is designed for those in a technical job role, This qualification is appropriate for employees in the construction and built environment sector working at a technical level in disciplines such as estimating, buying, planning, surveying, site technical support and design co-ordination. You could be site-based and have responsibility for functions such as dimensional control, surveys, physical testing, and work planning. You may work across one or more of the following pathways: Estimating Buying Planning Surveying Site Technical Support Design Co-Ordinator General Induction - As soon as you register you will be given a dedicated assessor. They will arrange an induction and together with your assessor, you will get to decide on the pathway which best proves your competency. The induction is used to plan out how you will gather the relevant evidence to complete the course. During the course - The assessor will work with you to build a portfolio of evidence that allows you to showcase your knowledge, skills and experience. The assessor will also regularly review and provide you with feedback. This will allow you to keep on track to progress quickly. You will be assessed through various methods such as observations, written questions, evidence generated from the workplace, professional discussion and witness testimonials. On completion - Once all feedback has been agreed, the Internal Quality Assurer will review your portfolio and in agreement with your assessor the certificate will be applied for. To download our PDF for this course then please click here.

NVQ Level 3 Diploma in Construction Contracting Operations
Delivered In-Person in Market Rasen or UK WideFlexible Dates
£1,200

Level 3 Emergency First Aid At Work

5.0(3)

By Magpie Training

This qualification gives the participant the knowledge and skills to take on the role of a first aider in the work environment. Employers can book this course for their employees in the knowledge that they are fulfilling their legal statutory responsibilities for providing quality first aid training

 Level 3 Emergency First Aid At Work
Delivered In-Person in Consett or UK WideFlexible Dates
£124

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in person or OnlineFlexible Dates
Price on Enquiry

QA Level 3 Award In Emergency First Aid at Work(RQF)

5.0(5)

By Wimbledon Training Services

The Health and Safety (First Aid) Regulations 1981 require all employers to make arrangements to ensure their employees receive immediate attention if they are injured or taken ill at work. This includes carrying out a risk assessment, appointing a suitable amount of first aiders and providing adequate first aid equipment and approved first aid training to the appointed first aider.

QA Level 3 Award In Emergency First Aid at Work(RQF)
Delivered In-Person in WimbledonFlexible Dates
£80

Crisis Management 1 Day Training in London

By Mangates

Our classroom training provides you the opportunity to interact with instructors and benefit from face-to-face instruction. For more queries, reach out to us: info@mangates.com

Crisis Management 1 Day Training in London
Delivered In-PersonFlexible Dates
£595 to £795

Crisis Management 1 Day Training in Bromley

By Mangates

Our classroom training provides you the opportunity to interact with instructors and benefit from face-to-face instruction. For more queries, reach out to us: info@mangates.com

Crisis Management 1 Day Training in Bromley
Delivered In-PersonFlexible Dates
£595 to £795